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Questa guida illustra tutte le funzionalità di AnyDesk:
- Iniziare — Install AnyDesk, create your account, and read your 9-digit ID
- Come utilizzare il supporto per dispositivi mobili — Control a Windows PC from your phone or tablet using the free AnyDesk app
- Come utilizzare Accesso e Controllo — Take full access and control of a remote desktop using a 9-digit ID
- Come utilizzare Amministrazione e Personalizzazione — Set up user and role management, Single Sign-On, and custom clients for your whole team
- Come utilizzare Sicurezza e Privacy — Lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions
- Come utilizzare l'automazione basata sull'intelligenza artificiale — Draw on a shared whiteboard, chat by text, and record the session for documentation
- Come utilizzare l'accesso remoto personalizzabile — Build a branded client with your own alias, permissions, and default settings baked in
- Come utilizzare un software per il lavoro da remoto — Run your office desktop from home with low-latency remote desktop performance
- Come utilizzare l'accesso remoto per le aziende — Deploy AnyDesk across hundreds of remote devices using Group Policy or MSI
- Come utilizzare l'accesso remoto per gli studenti — Connect to campus lab machines and licensed software from any laptop
Tempo necessario: 5 minuti per ogni servizio
In questa guida troverete anche: Consigli professionali | Errori comuni | Risoluzione dei problemi | Prezzi | Alternative
Perché fidarsi di questa guida
I have used AnyDesk for two years across Windows, macOS, and Android. Every step here was tested on real remote dispositivi, not copied from the vendor site. Screenshots and settings paths are updated for 2026.
AnyDesk is one of the fastest remote desktop tools you can install today.
Most people use it to click into one machine and stop there.
Questa guida ti mostra come utilizzare tutte le principali funzionalità.
Step by step, with screenshots and pro tips you can apply in minutes.
Tutorial di AnyDesk
This How to Use AnyDesk tutorial walks you through each feature in order, from your first connect to unattended access and team deployment.
Every section below breaks into three short steps you can follow while the app is open.
AnyDesk
Connect to any device in seconds. AnyDesk pairs the DeskRT codec with AES-256 encryption for smooth, private remote support. Install it free and test unattended access on your own machine first.
Guida introduttiva ad AnyDesk
Before any feature works, finish this one-time setup.
Ci vogliono circa tre minuti.
Watch how the app behaves on a real machine first:
Ora analizziamo passo passo ciascuna fase.
Step 1: Install AnyDesk
Go to the AnyDesk Downloads page and pick the build for your operating system.
Windows, macOS, Linux, iOS, and Android all have their own version.
Segui le istruzioni visualizzate sullo schermo per completare l'installazione.
You can also run it as a portable app without installing anything.
✓ Punto di controllo: The client opens and shows a 9-digit ID.
Passaggio 2: crea il tuo account
Open my.anydesk and sign up with your work email.
Confirm the email, then create a password for the customer portal.
Here’s what the desk looks like once it’s running:
✓ Punto di controllo: You can view your ID and alias in the center of the main window.
Passaggio 3: Registra la tua licenza
After buying a license, sign in to the AnyDesk client to activate it.
Or paste your key into the Change License Key box in my.anydesk and click Register license key.
Your plan then shows under Current License.
✅ Fatto: Sei pronto per utilizzare una qualsiasi delle funzioni seguenti.
Come utilizzare il supporto per dispositivi mobili di AnyDesk
Supporto per dispositivi mobili lets you control a Windows PC from your phone or tablet using the free AnyDesk app.
Ecco come usarlo passo dopo passo.
Passaggio 1: Scarica l'app
Get the AnyDesk app from the Google Play Store or Apple App Store.
Open it and note the 9-digit ID shown on the phone.
Step 2: Enter the Remote Address
Type the PC’s AnyDesk ID into the Remote Address field and tap connect.
Ecco come si presenta:
✓ Punto di controllo: The remote desktop appears on your phone screen.
Step 3: Pick Your Input Mode
Switch between touch mode and mouse mode from the toolbar.
Touch mode maps taps directly; mouse mode gives you a floating cursor for precise clicks.
✅ Risultato: You can run a Windows machine from a phone or tablet anywhere.
💡 Consiglio da professionista: Turn on the on-screen keyboard toggle before you open a terminal. Typing shortcuts like Ctrl+Alt+Del only work from that panel.
How to Use AnyDesk Access & Controller
Accesso e controllo lets you take full access and control of a remote desktop using a 9-digit ID.
Ecco come usarlo passo dopo passo.
Step 1: Get the Remote ID
Ask the other user for their 9-digit AnyDesk ID or alias.
Passaggio 2: Invia la richiesta
Enter that ID in the Remote Address field and click connect.
Ecco come si presenta:
✓ Punto di controllo: A session window opens with the remote screen inside it.
Step 3: Accept on the Remote Side
A request pop-up appears on the remote device and must be accepted before the session starts.
Either side can end the session at any time from the toolbar.
✅ Risultato: You have live access and control of another desktop, with no router changes.
💡 Consiglio da professionista: Tick only the permissions you actually need in the request pop-up. Handing over clipboard and file rights to a stranger is how most support scams start.
How to Use AnyDesk Administration & Customizer
Amministrazione e personalizzazione lets you set up user and role management, Single Sign-On, and custom clients for your whole team.
Ecco come usarlo passo dopo passo.
Step 1: Open my.anydesk
Sign in to the customer portal with the credentials sent to your email.
Passaggio 2: Configurare utenti e ruoli
IT administrators can build the team structure here and assign roles per user.
Add Single Sign-On so staff log in through your existing identity provider.
Ecco come si presenta:
✓ Punto di controllo: Your team appears in the user list with roles attached.
Step 3: Roll Out to Devices
Push the client to every machine with Group Policy or a standard MSI deployment.
✅ Risultato: Central control over who can connect, and to which remote devices.
💡 Consiglio da professionista: Create a read-only role for junior staff. They can view a screen for triage without touching the mouse.
Come utilizzare AnyDesk Sicurezza e privacy
Sicurezza e privacy lets you lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions.
Ecco come usarlo passo dopo passo.
Step 1: Turn On Two-Factor Authentication
Open Settings > Security and enable 2FA with your authenticator app.
Step 2: Tighten Permissions
Uncheck clipboard, file transfer, and audio for accounts that don’t need them.
Every session already runs on banking-standard TLS 1.2 and AES-256 encryption.
Ecco come si presenta:
✓ Punto di controllo: Unlisted IDs are rejected before the request pop-up appears.
Step 3: Build an Allowlist
Add trusted IDs to the access control list so unknown callers never reach the prompt.
✅ Risultato: Only approved people can reach your device, and only with the rights you granted.
💡 Consiglio da professionista: Pair the allowlist with a session log export. If something looks odd later, you have timestamps and IDs to check.
How to Use AnyDesk Collaborator
Collaborazione lets you draw on a shared whiteboard, chat by testo, and record the session for documentation.
Ecco come usarlo passo dopo passo.
Step 1: Open the Whiteboard
Click the pen icon in the session toolbar to draw on the remote screen.
Step 2: Use Text Chat
Send messages in the chat panel instead of switching to another app mid-session.
Ecco come si presenta:
✓ Punto di controllo: A red dot in the toolbar confirms recording is running.
Passaggio 3: Registrare la sessione
Hit record to save a video file for training notes or an revisione contabile sentiero.
✅ Risultato: Walkthroughs that people can rewatch, instead of instructions they forget.
💡 Consiglio da professionista: Set recordings to start automatically in Settings. Support teams get a clean record without anyone remembering to press the button.
Come utilizzare l'accesso remoto personalizzabile di AnyDesk
Accesso remoto personalizzabile lets you build a branded client with your own alias, permissions, and default settings baked in.
Ecco come usarlo passo dopo passo.
Step 1: Open the Custom Client Builder
Go to Files in my.anydesk and start a new custom client.
Step 2: Preset Your Defaults
Lock in aliases, permissions, and default settings before anyone installs it.
Add your logo and colours so clients recognise the window.
Ecco come si presenta:
✓ Punto di controllo: The download link produces a client that already knows your settings.
Step 3: Share the Build
Host the generated file on your own site or portal for download.
✅ Risultato: No manual configuration on any new machine you set up.
💡 Consiglio da professionista: Build one incoming-only client for customers and one outgoing-only client for your techs. It removes a whole class of mistakes.
Come utilizzare il software AnyDesk per il lavoro da remoto
Software per il lavoro da remoto lets you run your office desktop from home with low-latency remote desktop performance.
Ecco come usarlo passo dopo passo.
Step 1: Prepare the Office Machine
Leave the work PC powered on with sleep disabled in Windows power settings.
Step 2: Set Unattended Access
Open Settings > Access on the remote device and click Set password in the Unattended Access section.
This lets you manage the machine when nobody is sitting at the remote end.
Ecco come si presenta:
✓ Punto di controllo: The desktop loads without anyone accepting a prompt.
Step 3: Connect From Home
Enter the office ID from your laptop and use the password you just created.
✅ Risultato: A full work environment from home, with files staying on the office machine.
💡 Consiglio da professionista: Turn on the bandwidth-saving display mode over albergo Wi-Fi. The DeskRT codec holds frame rates steady when the line gets thin.
How to Use AnyDesk Remote Access
Accesso remoto per le aziende lets you deploy AnyDesk across hundreds of remote devices using Group Policy or MSI.
Ecco come usarlo passo dopo passo.
Step 1: Plan the Rollout
List every department and decide which needs incoming access versus outgoing only.
Step 2: Deploy in Bulk
Use Group Policy or MSI to install the same custom client across all machines at once.
Ecco come si presenta:
✓ Punto di controllo: New devices show up in the address book automatically after install.
Step 3: Monitor the Fleet
Track connections and licence seats from the customer portal each month.
✅ Risultato: Hundreds of endpoints reachable for remote support without touching them individually.
💡 Consiglio da professionista: Name devices by department before rollout. Searching an address book of 300 numeric IDs is painful.
Come utilizzare AnyDesk Remote Access per gli studenti
Accesso remoto per gli studenti lets you connect to campus lab machines and licensed software from any laptop.
Ecco come usarlo passo dopo passo.
Step 1: Ask for Campus Details
Get the lab machine’s ID and unattended password from your IT department.
Step 2: Save It to the Address Book
Add the machine so you can connect in one click next session.
Ecco come si presenta:
✓ Punto di controllo: Heavy software runs on campus hardware while your laptop stays cool.
Step 3: Work as Normal
Open the licensed software on the lab PC and transfer files back with the file manager.
✅ Risultato: Access to lab-only tools from a dorm room or a cafe.
💡 Consiglio da professionista: Check the lab PC’s power settings first. A machine that sleeps at midnight is a machine you cannot reach at 2am.
Suggerimenti e scorciatoie di AnyDesk Pro
After two years of daily sessions, these are the tips I actually reuse.
Scorciatoie da tastiera
| Azione | Scorciatoia |
|---|---|
| Open a new connection tab | Ctrl + N |
| Attiva/disattiva la modalità a schermo intero | Ctrl + Shift + Enter |
| Invia Ctrl+Alt+Canc al telecomando | Ctrl + Alt + Shift + Del |
| Take a session screenshot | Ctrl + Alt + A |
Funzionalità nascoste che la maggior parte delle persone non nota
- Clipboard sync: Copy on one machine and paste on the other, text and files both.
- Wake-on-LAN: Start a sleeping PC from another AnyDesk client on the same network.
- Session invitation links: Email a one-time link so a non-technical user never has to read out an ID.
Errori comuni da evitare con AnyDesk
Mistake #1: Accepting Connections From Strangers
❌ Sbagliato: Someone calls claiming to be support and asks you to install AnyDesk and read out your ID.
✅ A destra: Only accept a request pop-up from a person you contacted first. Real companies never cold-call about your PC.
Mistake #2: Reusing a Weak Unattended Password
❌ Sbagliato: Setting the same short password for unattended access on every machine you manage.
✅ A destra: Use a unique passphrase per device and store it in a gestore di password. Add 2FA on top.
Mistake #3: Skipping Mac Permissions
❌ Sbagliato: Installing on macOS and wondering why the remote screen stays black.
✅ A destra: Grant Screen Recording and Accessibility permissions in System Settings before your first session.
Risoluzione dei problemi di AnyDesk
Problem: The connection sits on Waiting for image
Causa: The remote user never accepted the request, or the screen is locked at a login prompt.
Aggiustare: Call the user and ask them to click Accept. For locked machines, set up unattended access instead.
Problem: Black screen on macOS
Causa: The client lacks Screen Recording and Accessibility rights.
Aggiustare: Open System Settings > Privacy & Security, tick AnyDesk under both lists, then restart the app.
Problem: File transfer is greyed out
Causa: The file transfer permission was disabled for that session or by an admin profile.
Aggiustare: Ask the remote user to enable it in the permissions panel, or use clipboard copy for small files.
📌 Nota: Se nessuna di queste soluzioni risolve il problema, contatta l'assistenza AnyDesk.
Che cos'è AnyDesk?
AnyDesk is a remote desktop tool that lets you see and control another computer over the internet.
Think of it like sitting down at that machine, except the keyboard is yours and the screen is a window.
Guarda questa breve panoramica:
It is lightweight, works across platforms, and keeps latency low through the DeskRT codec. Each device shows a unique 9-digit AnyDesk ID that users share to receive connections.
Include le seguenti caratteristiche principali:
- Supporto per dispositivi mobili: Control a Windows PC from your phone or tablet using the free AnyDesk app.
- Accesso e controllo: Take full access and control of a remote desktop using a 9-digit ID.
- Amministrazione e personalizzazione: Set up user and role management, Single Sign-On, and custom clients for your whole team.
- Sicurezza e privacy: Lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions.
- Collaborazione: Draw on a shared whiteboard, chat by text, and record the session for documentation.
- Accesso remoto personalizzabile: Build a branded client with your own alias, permissions, and default settings baked in.
- Software per il lavoro da remoto: Run your office desktop from home with low-latency remote desktop performance.
- Accesso remoto per le aziende: Deploy AnyDesk across hundreds of remote devices using Group Policy or MSI.
- Accesso da remoto per gli studenti: Connect to campus lab machines and licensed software from any laptop.
Per una recensione completa, consulta la nostra Recensione di AnyDesk.
Prezzi di AnyDesk
Ecco quanto costerà AnyDesk nel 2026:
| Piano | Prezzo | Ideale per |
|---|---|---|
| Standard | 32,31 dollari al mese | Liberi professionisti and small teams doing remote support |
| Avanzato | 70,11 dollari al mese | Growing IT teams that need more seats and devices |
| Definitivo | Costume | Corporations with custom clients and mass deployment |
Prova gratuita: Yes — a 14-day trial of the paid tiers, plus a free licence for non-commercial personal use.
Garanzia di rimborso: No blanket refund window, so test on the trial before you commit.
💰 Miglior rapporto qualità-prezzo: Standard — it covers unattended access, file transfer, and the address book. That’s what most users actually need.
AnyDesk contro le alternative
Come si posiziona AnyDesk rispetto alla concorrenza? Ecco il panorama competitivo:
| Attrezzo | Ideale per | Prezzo | Valutazione |
|---|---|---|---|
| AnyDesk | Low-latency remote support | Assistive Chat è in grado di ricordare il contesto di diverse conversazioni, consentendo risposte ancora più utili. Impara ciò di cui hai bisogno. | ⭐ 4.3 |
| Getscreen | Accesso tramite browser | 10 dollari al mese | ⭐ 4,5 |
| TeamViewer | Enterprise feature depth | $ 50/mese | ⭐ 4.4 |
| Paraspruzzi | High-frame-rate work | 5 dollari al mese | ⭐ 4.6 |
| PC remoto | Budget unattended access | $7/mese | ⭐ 4.2 |
| Connessione RealVNC | Cross-platform IT teams | 4 dollari al mese | ⭐ 4.4 |
| Vai a Risolvi | Helpdesk ticketing | $57/mese | ⭐ 4.3 |
| ISL Online | Hosting in loco | 15 dollari al mese | ⭐ 4,5 |
| Oltre la fiducia | Privileged access security | Costume | ⭐ 4,5 |
Scelte rapide:
- Il migliore in assoluto: AnyDesk — fastest session start and the smoothest cursor feel on weak connections.
- Miglior budget: RealVNC Connect — solid unattended access for the price of a coffee.
- Ideale per principianti: Getscreen — runs in a browser tab with nothing to install.
- Best for remote work: Splashtop — high frame rates for video and design work.
🎯 Alternative ad AnyDesk
Cerchi alternative ad AnyDesk? Ecco le migliori opzioni:
- 🚀 Crea brief di contenuto in pochi minuti: Runs entirely in a browser, so support agents connect without installing an app on either side.
- ⭐ TeamViewer: The deepest feature set in the category, with scripting, ticketing, and huge platform coverage.
- 🎨 Paraspruzzi: Best picture quality of the group, built for designers and video redattori working remotely.
- 💰 PC remoto: Cheap annual pricing with unattended access included on nearly every tier.
- 🔧 Connessione RealVNC: Long-standing VNC engine that IT teams trust across Linux, Windows, and Raspberry Pi.
- 💼 Vai a Risolvi: Combines remote sessions with a helpdesk, so tickets and screens live in one place.
- 🔒 ISL Online: Can be hosted on your own server, which regulated industries often require.
- 🏢 Oltre la fiducia: Privileged access management for enterprises that audit every keystroke.
Per l'elenco completo, consultare il nostro Alternative ad AnyDesk guida.
⚔️ Confronto tra AnyDesk
Ecco come AnyDesk si posiziona rispetto a ciascun concorrente:
- AnyDesk contro Getscreen: Getscreen wins on zero-install convenience. AnyDesk wins on speed and offline reliability.
- AnyDesk contro TeamViewer: TeamViewer has more features. AnyDesk is lighter, cheaper, and starts sessions faster.
- AnyDesk contro Splashtop: Splashtop looks better on high-refresh screens. AnyDesk holds up better on poor connections.
- AnyDesk contro RemotePC: RemotePC costs less per year. AnyDesk feels noticeably more responsive in daily use.
- AnyDesk vs RealVNC Connect: RealVNC covers more odd platforms. AnyDesk has the better mobile app by a clear margin.
- AnyDesk contro GoTo Resolve: GoTo Resolve bundles ticketing. AnyDesk is the better pick if you already have a helpdesk.
- AnyDesk contro ISL Online: ISL Online offers self-hosting. AnyDesk is simpler to run and quicker to deploy.
- AnyDesk contro BeyondTrust: BeyondTrust wins on audit depth. AnyDesk wins on price and everyday usability.
Inizia subito a usare AnyDesk
Hai imparato a utilizzare tutte le principali funzionalità di AnyDesk:
- ✅ Supporto per dispositivi mobili
- ✅ Accesso e controllo
- ✅ Amministrazione e personalizzazione
- ✅ Sicurezza e privacy
- Sblocco di Netflix
- ✅ Accesso remoto personalizzabile
- ✅ Software per il lavoro da remoto
- ✅ Accesso remoto per le aziende
- ✅ Accesso remoto per gli studenti
Passo successivo: Scegli una funzionalità e provala subito.
La maggior parte delle persone inizia con Accesso e Controllo.
Ci vogliono meno di 5 minuti.
Domande frequenti
AnyDesk è sicuro da usare?
Yes, when you control who connects. Sessions run on TLS 1.2 and AES-256 encryption, with 2FA and permissions available. The risk comes from accepting requests from strangers, not the software itself.
A cosa serve AnyDesk?
Remote support, remote work, and managing unattended devices. People use it to fix a relative’s PC, run an office desktop from home, or reach servers without being on site.
AnyDesk è gratuito o a pagamento?
Both. Personal, non-commercial use is free. Attività commerciale use needs a paid licence starting at $32.31 per month for Standard, with Advanced and Ultimate above it.
Qualcuno può accedere al mio PC tramite AnyDesk?
No. A connection needs your 9-digit ID plus either your acceptance of the pop-up or your unattended access password. Without one of those, nobody gets in.
Come faccio a disattivare AnyDesk?
Close the session from the toolbar on either device. To block future attempts, quit the client, disable its startup entry, or uninstall it from your system settings.
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