HubSpot vs Freshsales CRM : Quel est le meilleur en 2025 ?

par | Dernière mise à jour Oct 10, 2025

Gagnant
CRM Freshsales
4.5
  • Gestion des courriels
  • Automatisation des flux de travail
  • Des offres claires et organisées
  • Séquences de vente
  • Formulaires Web géniaux
  • Essai gratuit disponible
  • Forfaits payants à partir de 9 $/mois
Finaliste
Hubspot
3.5
  • Commercialisation
  • Contenu
  • L'automatisation
  • Commerce
  • Reporting
  • Plan gratuit disponible
  • Le forfait payant commence à 15 $
HubSpot vs Freshsales CRM

Choisir un CRM est difficile, n'est-ce pas ?

You’re looking at HubSpot vs Freshsales CRM, and honestly, it’s a bit of a maze. 

Imagine choosing the wrong one.

You waste time and money and maybe even lose customers. 

We’ll break down HubSpot vs Freshsales CRM in simple terms so you can see what fits your needs best. 

Let’s find the CRM that makes your life easier.

Aperçu

We’ve rolled up our sleeves and put both HubSpot and Freshsales CRM through their paces.

Our team explored real-world scenarios, testing features, usability, and support to give you a clear, hands-on comparison.

Hubspot
3.5sur 5

Ready to grow your business with a powerful all-in-one platform? Get started with HubSpot’s tools today.

Tarifs : Il existe un plan gratuit. Le plan premium commence à $15/mois.

Caractéristiques principales :

  • CRM
  • Automatisation du marketing
  • Analyses et rapports
Appel à l'action Freshsales
4.5sur 5

Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.

Tarifs : It has a free trial. The premium plan starts at $9/month.

Caractéristiques principales :

  • Gestion des contacts
  • Deal Tracking
  • Rapports et analyses

Qu'est-ce que HubSpot ?

So, you’re looking at HubSpot. What’s it all about?

Think of it as an all-in-one place for your business.

It helps with sales, marketing, and customer service and is designed to grow your company.

Découvrez également nos alternatives préférées à Hubspot...

Qu'est-ce que Hubspot

Notre avis

Hubspot

HubSpot est une plateforme puissante offrant de nombreuses fonctionnalités, mais il est important de prendre en compte votre budget et vos besoins avant de vous engager. C'est un excellent choix pour les entreprises qui recherchent une solution complète et sont prêtes à investir.

Principaux avantages

  • CRM gratuit : Commencez avec un forfait gratuit avec des fonctionnalités CRM de base.
  • Plateforme tout-en-un : Accédez à une suite d’outils de marketing, de vente et de service.
  • Communauté et ressources étendues : Bénéficiez d'une richesse de connaissances et d'accompagnement.
  • Objectifs du marketing entrant : Attirez et engagez des prospects avec du contenu précieux.

Tarifs

  • Outils gratuits:Gratuit jusqu'à deux utilisateurs.
  • Plateforme de démarrage du pôle marketing: 15 $/siège/mois.
  • Plateforme client de démarrage: 15 $/siège/mois.
  • Marketing Hub Professionnel + trois sièges: 800 $/mois, sièges supplémentaires à 45 $/mois.
Tarifs HubSpot

Avantages

  • Fonctionnalités et outils complets.
  • Option CRM gratuite.
  • Forte réputation et reconnaissance de la marque.
  • Idéal pour le marketing entrant.

Inconvénients

  • Cela peut être coûteux pour les petites entreprises.
  • Il peut être complexe à apprendre et à utiliser.
  • Certaines fonctionnalités sont limitées aux forfaits inférieurs.

是一款流行的寫作助手,但它並不是唯一的一款。

Now, let’s talk about Freshsales CRM. It’s built for sales teams.

Think of it as your sales sidekick.

It helps you close deals faster. It also keeps track of your customers.

Découvrez également nos favoris Alternatives CRM Freshsales

Page d'accueil de Freshsales

Notre avis

Appel à l'action Freshsales

Freshsales CRM est un choix judicieux pour les entreprises privilégiant la simplicité d'utilisation et un prix abordable. C'est une excellente façon d'utiliser un CRM sans avoir à s'y habituer.

Principaux avantages

  • Em um mundo repleto de ameaças online, como manter seus dados seguros? O aumento dos ataques digitais preocupa muitas pessoas. Você já deve ter ouvido falar do NordProtect e está se perguntando se é a escolha certa para você. Será que é a solução definitiva para sua segurança online? Nós... Facile à naviguer et à apprendre.
  • Téléphone et e-mail intégrés : Connectez-vous avec les clients directement depuis la plateforme.
  • Informations alimentées par l'IA : Obtenez des suggestions et des prédictions utiles.
  • Prix ​​abordables : Propose un plan gratuit et des plans payants compétitifs.

Tarifs

  • eins: 9 $/utilisateur/mois.
  • Pro + 500 contacts marketing: 39 $/utilisateur/mois.
  • Entreprise + 500 contacts marketing: 59 $/utilisateur/mois.
Tarifs du CRM Freshsales

Avantages

  • Intuitif et facile à utiliser.
  • Options de tarification abordables.
  • Idéal pour les petites entreprises.
  • Fonctionnalités utiles alimentées par l'IA.

Inconvénients

  • Limited customization options.
  • Les rapports pourraient être plus solides.
  • Il n'y a pas autant d'intégrations que certains concurrents

Comparaison des fonctionnalités

This is a comparison between two robust crm tools: HubSpot CRM, the gold standard for inbound marketing and scaling sales and marketing teams.

Freshsales, known for its powerful AI features and ease of use within the broader freshworks products ecosystem.

This analysis will clarify which platform provides better long-term value for managing your entire sales pipeline management.

1. Core Platform Identity and Ecosystem

  • HubSpot CRM: Functions as a unified crm platform where the sales team utilizes the sales hub, marketing teams rely on the marketing hub, and customer support uses the service hub. The hubspot crm review often praises its integrated ecosystem.
  • CRM Freshsales: Is a specialized crm tool within the larger suite of freshworks products. Its core identity is focused purely on the sales pipeline management process, but it seamlessly integrates with the other Freshworks products like Freshdesk.

2. Pricing and Accessibility

  • HubSpot CRM: Offers a highly functional hubspot’s free crm tier, making it accessible to any size sales team. Paid access to the sales hub and marketing hub scales based on features and contacts.
  • CRM Freshsales: Offers a generous free trial for its paid tiers and generally provides excellent value at the entry-level paid tiers. However, certain premium features require an upgrade, and it is less known for a fully functional hubspot’s free crm alternative.

3. Lead Management and Conversion

  • HubSpot CRM: Excels at lead nurturing through inbound marketing activities, allowing marketing teams to score leads before handing them off to the specific sales team.
  • CRM Freshsales: Provides powerful built-in AI (Freddy AI) for lead scoring, giving the sales team immediate, actionable données on sales activities and ensuring the right leads are focused on first.

4. Rapports et analyses

  • HubSpot CRM: Provides powerful custom rapports that analyzes all integrated data from the sales hub, marketing hub, and service hub, offering comprehensive insights into all sales activities.
  • CRM Freshsales: Generates detailed reports on the sales pipeline management and individual sales activities. Users can track performance easily, making sure they site properly and understand their metrics quickly.

5. Sales Automation Features

  • HubSpot CRM: Provides deep automation within the sales hub for sequencing emails, managing tasks, and automating lead flow based on inbound marketing actions.
  • CRM Freshsales: Offers strong automation features to streamline the sales team workflow, such as automated lead assignment and the ability to trigger actions based on sales activities.

6. Unique AI Capabilities

  • HubSpot CRM: Integrates AI features across its hubs, but its core strength remains in providing comprehensive tools for sales and marketing teams.
  • CRM Freshsales: Features freddy ai, which is a core differentiating factor. Freddy AI assists with lead scoring, predicting deals likely to close, and automating repetitive sales activities.

7. Onboarding and User Experience

  • HubSpot CRM: The interface is intuitive, and the large community and knowledge base offer extensive support for new users. The process to get started requires no credit card required for the hubspot’s free crm.
  • CRM Freshsales: Designed to be user-friendly, allowing users to start managing their sales pipeline management almost immediately. The new account setup is fast, and you can get up and running in a few seconds.

8. Customization and Extensibility

  • HubSpot CRM: Provides robust customization options through custom properties and is highly extensible via add ons in the HubSpot marketplace. It is a highly scalable crm tool for large sales and marketing teams.
  • CRM Freshsales: Offers good customization options and is extensible through integrations, primarily with other freshworks products. This focus ensures seamless integration into the entire freshworks products ecosystem.

9. Overall Value and Review

  • HubSpot CRM: Is generally viewed as the superior foundation for businesses focused on inbound marketing and holistic growth. The hubspot crm review consistently praises its scalability and integrated hubs.
  • CRM Freshsales: Is an excellent value proposition, especially for sales teams looking for a specialized, AI-driven crm tool without needing the extensive marketing teams features of the full HubSpot suite.

What to Look For in a CRM Software?

  • Évolutivité : Peut-il évoluer avec votre entreprise ?
  • Intégration: Est-il compatible avec vos outils existants ?
  • Customization: Can you tailor it to your specific needs?
  • User Training: How easy is it to onboard your team?
  • Accès mobile : Is it accessible on the go?
  • Sécurité: How secure is your customer data?
  • Soutien aux fournisseurs : Is the vendor reliable and responsive?
  • Capacités d'établissement de rapports : Does it provide the data you need?
  • Caractéristiques de l'automatisation : How much can it automate?
  • Budget Alignment: Does it fit your financial plan?
  • Customer Reviews: What are other users saying?
  • Industry Specificity: Répond-il aux besoins de votre secteur d’activité ?

Verdict final

Alors, lequel l'emporte ? Cela dépend de vos besoins.

For many small to medium businesses, Freshsales offers a great balance.

It’s easy to use and won’t break the bank.

If you want a powerful CRM platform with lots of marketing tools, HubSpot is strong.

But it can get pricey. Freshsales has a good free plan to start.

If you need simple customer relationship management, Freshsales is a solid choice.

We’ve tested both, and we get it. Picking a CRM is tough.

We hope this helps you choose what’s best for you.

Plus de Hubspot

Voici une brève comparaison entre Hubspot et ces solutions logicielles :

  • HubSpot vs GoHighLevel: Hubspot is an all-in-one platform for agencies, with strong marketing automation and white-labeling options.
  • Hubspot vs Pipedrive: It is a sales-focused CRM known for its visual sales pipeline management and intuitive interface, which makes it ideal for tracking deals. Hubspot provides a more comprehensive, all-in-one platform that encompasses sales, marketing, and customer service.
  • Hubspot vs Keap: It (formerly Infusionsoft) specializes in CRM and marketing automation, particularly for small businesses looking to streamline sales processes. Hubspot offers a wider range of marketing, sales, and service features.
  • Hubspot vs ActiveCampaign: It excels in email marketing and marketing automation, with advanced segmentation and conditional logic. However, Hubspot provides a more extensive all-in-one platform that encompasses lead generation.
  • Hubspot vs Clickfunnels: It is dedicated to creating high-converting sales funnels, focusing on landing pages and sales processes. Hubspot, on the other hand, is a broader marketing and sales automation platform.
  • Hubspot vs Folk: It is a simpler CRM solution that excels in straightforward contact management and organization. It is suitable for small teams that prioritize ease of use.
  • Hubspot vs Instantly: It specializes in cold email outreach and lead generation automation. Hubspot provides a much broader suite of tools, including a full CRM, comprehensive email marketing with advanced design capabilities.
  • Hubspot vs ClickUp: It is primarily a project management tool with extensive customization and collaboration features. It allows users to manage tasks, documents, and goals. While it offers some CRM functionalities through custom fields.
  • Hubspot vs Monday CRM: It.com is a work operating system focused on project management, collaboration, and workflow automation. In contrast,
  • Hubspot vs Capsule CRM: It is a simpler, user-friendly contact manager and sales tracker, ideal for small businesses needing organized customer information and clear pipeline views.
  • Hubspot vs Insightly: It combines CRM with strong project management features, making it versatile for businesses requiring both.
  • Hubspot vs Freshsales CRM: It is a sales-focused CRM emphasizing AI-powered lead scoring and sales automation for efficient deal management. Hubspot provides a more extensive all-in-one platform with robust marketing automation features integrated alongside sales and service tools.
  • Hubspot vs Salesforce: It is a powerful, highly customizable enterprise-grade CRM with robust reporting and forecasting capabilities, ideal for large organizations with complex needs.
  • Hubspot vs Zendesk: It is a specialized customer service and support platform, excelling in omnichannel support, ticketing, and advanced AI capabilities for issue resolution.

Plus de Freshsales CRM

Voici une brève comparaison de Freshsales CRM avec ces solutions logicielles :

  • Freshsales CRM vs Pipedrive: Freshsales CRM fournit une solution de vente complète avec communication intégrée et IA, tandis que Pipedrive excelle dans l'organisation visuelle du pipeline de vente et le suivi des affaires.
  • Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
  • Freshsales CRM vs Keap: Freshsales CRM met l'accent sur une gestion intuitive des ventes et des informations alimentées par l'IA ; Keap offre une automatisation puissante des ventes et du marketing en mettant l'accent sur la gestion des contacts.
  • Freshsales CRM vs ActiveCampaign: Freshsales CRM est un CRM dédié aux ventes avec téléphone et e-mail intégrés ; ActiveCampaign est fort dans l'automatisation du marketing, les campagnes d'e-mail et la segmentation avancée.
  • Freshsales CRM vs Hubspot: Freshsales CRM offre des outils de vente assistés par ordinateur et une installation plus rapide ; HubSpot propose une suite tout-en-un complète couvrant le marketing, les ventes et le service à la clientèle.
  • Freshsales CRM vs Clickfunnels: Freshsales CRM est un CRM axé sur les ventes pour gérer les interactions avec les clients, tandis que ClickFunnels est un outil spécialisé dans la construction d'entonnoirs de vente et de pages d'atterrissage.
  • Freshsales CRM vs Folk: Freshsales CRM offre une plateforme de vente complète avec IA et automatisation ; Folk se concentre sur la gestion simple et collaborative des contacts et l'organisation visuelle du pipeline.
  • Freshsales CRM vs Instantly: Freshsales CRM est un CRM commercial à part entière avec des fonctionnalités robustes ; Instantly est principalement un outil de sensibilisation par email et un outil de gestion de la relation client. automatisation de l'envoi d'emails à froid outil.
  • Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
  • Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
  • Freshsales CRM vs Capsule CRM: Freshsales CRM offre un CRM commercial plus robuste avec des fonctions d'intelligence artificielle ; Capsule CRM se concentre sur la gestion directe des contacts et le suivi des opportunités de vente.
  • Freshsales CRM vs Insightly: Freshsales CRM est un outil de vente dédié, doté d'une IA et d'une automatisation complète des ventes ; Insightly offre une expérience CRM plus large, y compris de solides capacités de gestion de projet.
  • Freshsales CRM vs Salesforce: Freshsales CRM offre une plateforme de vente intuitive, alimentée par l'IA, avec des prix compétitifs ; Salesforce est un CRM d'entreprise hautement personnalisable, avec un écosystème étendu et des fonctionnalités avancées.
  • Freshsales CRM vs Zendesk: Freshsales CRM se concentre sur l'automatisation des ventes et la gestion du pipeline, tandis que Zendesk est avant tout une plateforme de service client avec de solides fonctionnalités de billetterie et d'assistance.

Questions fréquemment posées

Is Freshsales CRM really cheaper than HubSpot?

Yes, Freshsales CRM’s pricing plans are generally more affordable, especially for small—to medium-sized businesses. It also offers a solid free plan, making it a budget-friendly option compared to HubSpot’s scaling costs.

Which CRM is better for marketing automation?

From, hubspot crm reviews, it can be observed that HubSpot CRM is significantly better for marketing automation. It offers a comprehensive suite of tools for email marketing, réseaux sociaux management, and lead nurturing, integrated seamlessly with its sales hub.

Is hubspot marketing hub difficult to learn?

HubSpot CRM has a learning curve, especially for advanced features. While it offers a clean interface than other crms like zoho crm, the sheer volume of tools can be overwhelming for new users.

Does Freshsales CRM have good mobile access?

Freshsales CRM’s mobile app has some limitations. While it provides basic access, it may not offer the full functionality of the desktop version.

Quel CRM offre la meilleure assistance à la clientèle ?

Both HubSpot and Freshsales CRM offer strong customer support. HubSpot provides extensive resources and premium support, while Freshsales offers 24/7 assistance via multiple channels.

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