⚡ Quick Verdict:
- ตัวประกอบ: HubSpot starts free, with paid plans from $15/seat/month. Freshsales Growth starts at $9/user/month.
- เหมาะสำหรับ: HubSpot suits sales and marketing teams wanting one platform. Freshsales fits lean sales teams on a budget.
- ความแตกต่างที่สำคัญ: HubSpot’s free plan holds up to a million contacts. Freshsales leads with Freddy AI lead scoring.
- Our pick: HubSpot for most users. Its free CRM and connected hubs cover the whole customer journey.
Picking between HubSpot and Freshsales CRM comes down to one thing.
Do you want one platform for marketing and sales, or a lean sales tool?
Both are popular CRM software picks for growing teams.
HubSpot connects marketing, sales, and service in one place.
Freshsales focuses on helping sales teams close deals faster.
This guide breaks down both so you can pick with confidence.
ภาพรวม
This HubSpot vs Freshsales CRM comparison covers pricing, core features, and ease of use.
We also explain who each CRM platform works best for.
Our sources include published specs, documentation, and G2 reviews.
ของเรา นักเขียน also signed up for HubSpot and spent hands-on time inside it.
By the end, you will know which tool fits your business growth.
What is HubSpot CRM?
HubSpot CRM is a customer relationship management platform for sales and marketing teams.
It lets you manage contacts and track deals in real time.
The HubSpot CRM connects through hubs like Marketing Hub, Sales Hub, and Service Hub.
These hubs unify customer interactions across marketing, sales, and service teams.
It scales from smaller businesses to enterprise teams across these services.
HubSpot’s free CRM supports up to a million contacts and unlimited users.
That mix of free features and inbound marketing tools made it a startup favorite.
HubSpot CRM
The HubSpot CRM brings marketing, sales, and service into one place. The free plan holds a million contacts. It scales as your business grows.
ราคาของ HubSpot
Here is what HubSpot costs in 2026. Let us break it down.
| วางแผน | ราคา | เหมาะสำหรับ |
|---|---|---|
| เครื่องมือฟรี | 0 ดอลลาร์/เดือน | Startups testing HubSpot’s free CRM |
| ศูนย์กลางการตลาดเริ่มต้น | 15 ดอลลาร์/ที่นั่ง/เดือน | ธุรกิจขนาดเล็ก การตลาดทางอีเมล |
| แพลตฟอร์มลูกค้าเริ่มต้น | 15 ดอลลาร์/ที่นั่ง/เดือน | Bundled sales, marketing, and service tools |
| ศูนย์กลางการตลาดระดับมืออาชีพ | 800 ดอลลาร์สหรัฐต่อที่นั่งต่อเดือน | Marketing teams needing อัตโนมัติ และการวิเคราะห์ |
Pricing verified June 2026.
ทดลองใช้งานฟรี: No card needed for the free plan. Paid plans add a free trial window.
รับประกันคืนเงิน: HubSpot bills paid plans on an annual commitment, even with monthly billing.
📌 บันทึก: The free plan includes one deal pipeline and unlimited users. The Starter plan caps marketing contacts at 1,000, with each extra thousand costing more.
⚠️ คำเตือน: HubSpot’s public pricing pages list higher figures for Professional and Enterprise plans than the numbers above. HubSpot’s paid plans can get expensive fast as you add hubs and seats. Always confirm current pricing before you buy.
Key Benefits of HubSpot
Here is what makes HubSpot worth considering:
- Powerful Free Plan: HubSpot offers a free version with up to a million contacts and unlimited users. It is widely seen as the best free CRM for ธุรกิจเล็กๆ.
- Connected Hubs: Marketing Hub, Sales Hub, and Service Hub share one contact database. This helps marketing teams and sales leaders work from the same data.
- การผสานรวมมากกว่า 500 รายการ: HubSpot’s CRM connects with over 500 business apps, including เซลส์ฟอร์ซรวมถึง Google Workspace และ Microsoft 365 ด้วย
- HubSpot Academy: A large free library of courses helps new customers learn fast and build skills.
- Marketing Tools Built In: Email marketing, landing pages, website pages, and email tracking all live in the HubSpot Marketing Hub.
- Breeze AI Automation: The Breeze AI suite drafts emails and enriches contact data to cut repetitive work.
What Our Team Noticed
Our writer signed up for HubSpot’s free CRM in June and explored the dashboard for several days. HubSpot CRM reviews on G2 average 4.4 out of 5, mostly for ease of use. Here is what stood out:
HubSpot Pros & Cons
✅ ข้อดี
- Free plan supports up to a million contacts and unlimited users
- Native integrations with over 500 business apps including Salesforce and Google Workspace
- HubSpot Academy offers extensive training and a large knowledge base
- Clean visual dashboard gives a real-time view of the sales funnel
- Marketing, sales, and service hubs connect on one platform
❌ ข้อเสีย
- Paid plans get expensive fast as your business grows
- ต้องใช้เวลาเรียนรู้ค่อนข้างนานสำหรับฟีเจอร์ขั้นสูง
- Free plan has no live customer support
Freshsales CRM คืออะไร?
Freshsales CRM is an AI-powered tool for managing sales and customer interactions.
It is part of the Freshworks suite of business apps.
Freshsales gives sales teams a 360-degree view of every customer.
It centralizes customer data and shows a full history of each touchpoint.
Freddy AI scores leads, predicts deal risks, and suggests next steps.
Launched in 2016, it is built for small and medium sized businesses.
เฟรชเซลส์ CRM
Freshsales packs phone, email, chat, and SMS into one unified จดหมายเข้า. Freddy AI helps sales teams score leads. It is an excellent value for SMBs.
การกำหนดราคาของ Freshsales
Here is what Freshsales costs in 2026. The plans are simple.
| วางแผน | ราคา | เหมาะสำหรับ |
|---|---|---|
| การเจริญเติบโต | 9 ดอลลาร์/ผู้ใช้/เดือน | ทีมขายขนาดเล็กที่เพิ่งเริ่มต้น |
| โปร | 39 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน | ทีมที่กำลังเติบโตต้องการระบบอัตโนมัติ |
| องค์กร | 59 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน | Larger teams wanting advanced controls |
Pricing verified June 2026.
ทดลองใช้งานฟรี: Freshsales offers a 21-day free trial on every tier. No credit card required to start a new account.
รับประกันคืนเงิน: Plans are billed per user. Freshsales pricing has dropped over the years and is now far lower than before.
📌 บันทึก: All tiers include 24/5 support by phone, chat, and email. The trial lets you test every feature before you pick a plan.
⚠️ คำเตือน: Freshworks also advertises a free tier for up to 3 users on its own site, and some published rates differ from the figures above. Confirm the current plan and price before you create an account.
ประโยชน์หลักของ Freshsales
Here is what makes Freshsales worth a look:
- เฟรดดี้ AI ผู้ช่วยนักบิน: Freddy AI scores leads by behavior and profile. It also flags deal risk and recommends the next best action to close deals.
- กล่องจดหมายรวม: Built-in phone, email, chat, and SMS sit in one place. This gives reps a clean view of all sales activities.
- Visual Pipeline: Kanban boards make sales pipeline management simple. You can track deal progress and spot bottlenecks fast.
- Omnichannel Reach: Freshsales connects with WhatsApp Business, Facebook Messenger, and LINE for customer chats.
- Freshworks Suite: It ties into other Freshworks products like Freshdesk and Freshmarketer for service and marketing.
- รายงานแบบกำหนดเอง: About a dozen predefined sales reports are fully customizable for forecasting revenue.
What Our Team Noticed
Note: We have not had extensive hands-on time with Freshsales yet. The notes below come from Freshsales documentation and from G2 and Capterra reviews.
On review platforms, Freshsales scores an average of 4.5 out of 5. G2 and Capterra reviews praise its value for money and easy setup. Some reviews flag slower loading times and cluttered navigation as the main downsides.
ข้อดีและข้อเสียของ Freshsales
✅ ข้อดี
- Low entry price, with the Growth plan from $9/user/month
- Freddy AI scores leads and suggests next best actions
- Built-in phone, email, chat, and SMS in one unified inbox
- 21-day free trial on every tier with no credit card required
❌ ข้อเสีย
- Around 385 integrations, fewer than larger rivals
- ตัวเชื่อมต่อแบบเนทีฟมีจำกัดนอกเหนือจากชุดโปรแกรม Freshworks
- Some reviews report slow loading and cluttered navigation
เปรียบเทียบคุณสมบัติ
Ready for a detailed look at HubSpot vs Freshsales CRM? We will walk through nine key features so you can see which CRM platform fits your sales process.
| คุณสมบัติ | ฮับสปอต | เฟรชเซลส์ |
|---|---|---|
| ราคาเริ่มต้น | Free, paid from $15/seat/mo | From $9/user/mo |
| แผนฟรี | ✅ (1M contacts) | ✅ (รองรับได้สูงสุด 3 ผู้ใช้) |
| การจัดการข้อมูลติดต่อ | ✅ | ✅ |
| ปัญญาประดิษฐ์ในตัว | ✅ Breeze AI | ✅ เฟรดดี้ AI |
| การตลาดผ่านอีเมล | ✅ | ✅ |
| การจัดการกระบวนการขาย | ✅ | ✅ |
| การผสานรวม | ✅ 500+ | ✅ ~385 |
| Unified Inbox (phone/SMS) | ❌ | ✅ |
| เหมาะสำหรับ | Marketing + sales teams | Lean sales teams |
1. การจัดการข้อมูลติดต่อ
ฮับสปอต: Contact management sits at the center of HubSpot’s CRM. The free plan stores up to a million contacts with custom properties and custom objects. A clean dashboard shows your full sales funnel in real time.
เฟรชเซลส์: Freshsales centralizes customer data into a 360-degree view. Every call, email, and chat lands on one timeline. This helps sales teams keep customer relationships warm and easy to track.
2. Built-in AI and Automation
ฮับสปอต: The Breeze AI suite handles repetitive work like email drafting and data enrichment. Automation and workflow tools route leads and trigger follow-ups. This frees your support team and sales team to focus on people, not busywork.
เฟรชเซลส์: Freddy AI acts as a co-pilot for reps. It scores leads, predicts deal risk, and suggests the next best action. Automation also clears routine sales activities so reps can spend more time selling.
3. Lead Scoring and Nurturing
ฮับสปอต: The HubSpot Marketing Hub pairs lead nurturing with inbound marketing. You can build email sequences, landing pages, and website pages to nurture relationships. Marketing teams and sales leaders share the same contact records.
เฟรชเซลส์: Freddy AI lead scoring ranks contacts by behavior and profile. Reps see which leads are hot and which need more lead nurturing. This raises conversion rates and points sales teams at the right deals.
4. Email Marketing and Tracking
ฮับสปอต: Email marketing is a core part of HubSpot’s marketing tools. You can build campaigns, add email tracking, and create landing pages without extra software. The free version even includes basic email marketing and tracking.
เฟรชเซลส์: Freshsales lets you send personalized bulk emails and watch how each one performs. Email tracking shows opens and clicks inside the contact timeline. Sales sequences then automate the follow-up steps.
5. การรายงานและการวิเคราะห์
ฮับสปอต: HubSpot’s analytics cover marketing, sales, and service in one view. You can build custom reports to track pipeline, revenue, and campaign results. Higher paid plans unlock deeper analytics for larger sales teams.
เฟรชเซลส์: Freshsales ships about a dozen predefined sales reports that you can customize. Smart AI agents add insights for forecasting revenue and tracking team performance. Reports stay simple enough for small teams to read at a glance.
6. E-Commerce and Sales Sequences
ฮับสปอต: HubSpot adds e-commerce and payment tools on top of its CRM. You can manage products, quotes, and deals across the deal pipeline. This suits a business selling online that wants marketing and sales in one company hub.
เฟรชเซลส์: Freshsales leans on sales sequences to move deals forward. You can chain emails, calls, and tasks into one automated flow. This keeps the sales process steady without manual reminders.
7. Web Forms and Lead Capture
ฮับสปอต: HubSpot offers free forms, pop-ups, and live chat to capture new customers. Every submission flows straight into the CRM. A universal inbox keeps chats and emails in one shared queue.
เฟรชเซลส์: Freshsales web forms capture leads from your website pages and drop them into the pipeline. You can route fresh leads to the right rep right away. Event tracking shows what each visitor did before they signed up.
8. Integrations and App Marketplace
ฮับสปอต: HubSpot’s CRM integrates with over 500 business apps. That list includes Salesforce, Google Workspace, Microsoft 365, and Zoho CRM connectors. The wide app marketplace makes HubSpot easy to slot into your stack.
เฟรชเซลส์: Freshsales offers around 385 integrations, apps, and add ons. It connects with Google, Microsoft 365, Slack, and Zoom. Native ties to other Freshworks products are strong, but third-party connectors are fewer than HubSpot’s.
⚠️ คำเตือน: If you rely on niche business apps, check both marketplaces first. Freshsales has fewer third-party connectors than HubSpot.
9. Customer Service and Omnichannel
ฮับสปอต: The HubSpot Service Hub adds tickets, a knowledge base, and live chat. It shares data with sales and marketing for a single customer experience. This supports customer success teams that want one record per account.
เฟรชเซลส์: Freshsales links with Freshdesk OMNI for support. Omnichannel chat covers email, phone, WhatsApp, and Facebook Messenger. A mobile app for iOS and แอนดรอยด์ adds offline access and call logging on the go.
10. การกำหนดราคาและต้นทุน
เรามาเปรียบเทียบแผนราคาต่างๆ กันดู
| วางแผน | ฮับสปอต | เฟรชเซลส์ |
|---|---|---|
| ฟรี | Free Tools: $0/month | Up to 3 users |
| ค่าเข้าชม | 15 ดอลลาร์/ที่นั่ง/เดือน | 9 ดอลลาร์/ผู้ใช้/เดือน |
| ระดับกลาง | Starter Platform: $15/seat/month | โปร: 39 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน |
| ระดับสูงสุด | Pro: $800/seat/month | Enterprise: $59/user/month |
ฮับสปอต: The free CRM is the headline. But once you need professional plans or enterprise plans, the cost climbs quickly. HubSpot’s pricing structure can get complex as you mix and match hubs.
เฟรชเซลส์: Pricing is simpler and cheaper at the entry point. Three tiers cover most small businesses without a big jump in cost. For a tight budget, Freshsales is the easier paid plan to justify.
สถานการณ์ต่างๆ
| หากคุณต้องการ... | เลือก | ทำไม |
|---|---|---|
| งบประมาณจำกัด | เฟรชเซลส์ | Growth plan from $9/user |
| Marketing + sales in one | ฮับสปอต | Connected hubs share data |
| Built-in phone and SMS | เฟรชเซลส์ | กล่องจดหมายรวม |
| ตลาดแอปพลิเคชันที่ใหญ่ที่สุด | ฮับสปอต | 500+ integrations |
| Free CRM at scale | ฮับสปอต | Up to a million contacts |
💰 งบประมาณของคุณ
Freshsales wins on entry price for paid plans. HubSpot wins if a strong free plan matters more than paid tiers.
🔌 อุปกรณ์เทคโนโลยีของคุณ
HubSpot’s 500+ integrations cover most business apps. Freshsales fits best when you already run other Freshworks products.
📈 กระบวนการขายของคุณ
Freshsales gives reps a built-in phone, SMS, and Freddy AI. HubSpot ties that sales process to marketing and service.
🎓 ระดับประสบการณ์ของคุณ
Both tools are user friendly for beginners. HubSpot’s deeper features carry a steeper learning curve as you grow.
🆓 ทดลองใช้งานและเดโมฟรี
Freshsales offers a 21-day free trial with no credit card required. HubSpot lets you stay on its free CRM as long as you like.
🛟 ตัวเลือกการสนับสนุน
Freshsales gives 24/5 support on all plans. HubSpot’s free plan relies on its knowledge base, with email support on paid tiers.
คู่มือการสลับใช้งาน
กำลังใช้เครื่องมือเหล่านี้อยู่แล้วใช่ไหม? นี่คือสิ่งที่คุณควรคาดหวังหากคุณเปลี่ยนมาใช้เครื่องมือเหล่านี้
🔄 Switching from HubSpot to Freshsales?
✅ สิ่งที่คุณจะได้รับ:
- Lower entry pricing for small sales teams
- Built-in phone, SMS, and a unified inbox
- 24/5 support on every paid plan
❌ สิ่งที่คุณจะสูญเสีย:
- The deep HubSpot Marketing Hub and inbound marketing tools
- 500+ integrations and the wide app marketplace
- Free HubSpot Academy training and content
📋 วิธีการเปลี่ยน:
- Export your contacts and deals from HubSpot as a CSV file
- Create a new Freshsales account and start the free trial
- Import the CSV and map your custom fields in Freshsales
🔄 Switching from Freshsales to HubSpot?
✅ สิ่งที่คุณจะได้รับ:
- A free CRM that holds up to a million contacts
- Connected Marketing, Sales, and Service hubs
- Over 500 native integrations across business apps
❌ สิ่งที่คุณจะสูญเสีย:
- The very low $9/user entry price
- Built-in phone and SMS in a unified inbox
- 24/5 support on lower tiers
📋 วิธีการเปลี่ยน:
- Export your contacts and deals from Freshsales
- Sign up for HubSpot’s free CRM with no card needed
- Import the file and set up your deal pipeline in HubSpot
What Our Review Didn’t Cover
This comparison focused on small businesses and growing sales and marketing teams. We did not test enterprise SSO, custom data residency, or bulk seat licensing. Our notes reflect the June 2026 versions, so features may have changed. If you manage 100+ users, your priorities may differ from what we cover here.
คุณสมบัติสุดท้าย
| หมวดหมู่ | ผู้ชนะ |
|---|---|
| 💰 ราคา | เฟรชเซลส์ |
| 🚀 คุณสมบัติหลัก | ฮับสปอต |
| 🤖 Built-in AI | ผูก |
| 🎯 เครื่องมือทางการตลาด | ฮับสปอต |
| 👶 ใช้งานง่าย | เฟรชเซลส์ |
| 🔌 การผสานรวม | ฮับสปอต |
| 🏆 ผู้ชนะเลิศโดยรวม | ฮับสปอต |
🏆 WINNER: HUBSPOT
HubSpot wins 4 out of 6 categories.
เหมาะสำหรับ: Unified marketing and sales, free CRM at scale, and teams that want room for business growth.
HubSpot and Freshsales solve two different problems.
HubSpot is a full customer relationship management platform for marketing and sales together.
Freshsales is a sharp, low-cost CRM built for sales teams.
Freshsales is an excellent value for SMBs that want phone, SMS, and Freddy AI in one tool.
But if you want marketing, sales, and service on one platform, HubSpot is the stronger pick.
Start with the free plan that fits you, then upgrade as your business grows.
More of HubSpot Compared
Here is how HubSpot stacks up against other CRM tools:
HubSpot ชนะในด้าน: Easier setup, a free plan, and friendlier support for small business buyers.
Salesforce ชนะในด้าน: Deeper customization, enterprise-scale controls, and a larger developer market.
HubSpot เทียบกับ ไพพ์ไดรฟ์
HubSpot ชนะในด้าน: Built-in marketing tools, a free CRM, and broader integrations.
Pipedrive ชนะด้วย: A simpler sales-only focus, lower entry cost, and a lighter learning curve.
HubSpot เทียบกับ แอคทีฟแคมเปน
HubSpot ชนะในด้าน: A true free plan, a unified contact database, and the HubSpot Academy.
ActiveCampaign ชนะในด้านต่างๆ ดังนี้: Cheaper email automation, deeper segmentation, and flexible campaign logic.
HubSpot ชนะในด้าน: Native inbound marketing, email tracking, and a million-contact free tier.
วันจันทร์ CRM ชนะรางวัลต่างๆ ดังนี้: Visual project boards, flexible workflows, and team task tracking.
เปรียบเทียบสินค้า Freshsales เพิ่มเติม
Here is how Freshsales stacks up against other sales tools:
Freshsales ชนะในด้านต่างๆ ดังนี้: Freddy AI lead scoring, a cleaner unified inbox, and built-in phone and SMS.
Zoho CRM ชนะในด้าน: A wider app suite, more low-cost tiers, and deeper customization options.
Freshsales ชนะในด้านต่างๆ ดังนี้: A free tier, native phone and SMS, and 24/5 support on all plans.
Pipedrive ชนะด้วย: A more polished deal view, more sales add-ons, and broader integrations.
Freshsales เทียบกับ Salesforce
Freshsales ชนะในด้านต่างๆ ดังนี้: Lower cost, faster setup, and a gentler learning curve for SMBs.
Salesforce ชนะในด้าน: Enterprise scale, vast customization, and a huge partner marketplace.
ถาม บ่อย ๆ
HubSpot CRM เหมาะที่สุดสำหรับอะไร?
HubSpot CRM is best for sales and marketing teams that want one platform. Its free plan, connected hubs, and email marketing tools suit small businesses planning for business growth.
HubSpot CRM ฟรีจริงหรือเปล่า?
Yes. The free version supports up to a million contacts and unlimited users. Paid plans add advanced features like deeper automation, custom reports, and more analytics as you grow.
Freshsales เป็นระบบ CRM หรือไม่?
Yes. Freshsales is an AI-powered CRM from Freshworks for sales teams. It manages contacts, deals, and pipelines, and uses Freddy AI to score leads and guide next steps.
Salesforce หรือ HubSpot อันไหนดีกว่ากัน?
It depends on your size. HubSpot is more user friendly and offers a free CRM for small business. Salesforce fits large enterprises that need deep customization.
ซึ่งคือ ระบบ CRM ที่ดีที่สุด software for most teams?
For most teams, HubSpot is the best CRM here because it unites marketing and sales. Freshsales is the better pick for lean sales teams that want low cost and built-in calling.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 