⚡ 간단 평가:
- 가격: HubSpot starts free, with paid plans from $15/seat/month. Freshsales Growth starts at $9/user/month.
- 다음과 같은 경우에 가장 적합합니다: HubSpot suits sales and marketing teams wanting one platform. Freshsales fits lean sales teams on a budget.
- 주요 차이점: HubSpot’s free plan holds up to a million contacts. Freshsales leads with Freddy AI lead scoring.
- 저희가 선택한 제품: HubSpot for most users. Its free CRM and connected hubs cover the whole customer journey.
Picking between HubSpot and Freshsales CRM comes down to one thing.
Do you want one platform for marketing and sales, or a lean sales tool?
Both are popular CRM software picks for growing teams.
HubSpot connects marketing, sales, and service in one place.
Freshsales focuses on helping sales teams close deals faster.
This guide breaks down both so you can pick with confidence.
개요
This HubSpot vs Freshsales CRM comparison covers pricing, core features, and ease of use.
We also explain who each CRM platform works best for.
저희 자료 출처에는 공개된 사양서, 문서 및 G2 리뷰가 포함됩니다.
우리의 작가 also signed up for HubSpot and spent hands-on time inside it.
By the end, you will know which tool fits your business growth.
What is HubSpot CRM?
HubSpot CRM is a customer relationship management platform for sales and marketing teams.
It lets you manage contacts and track deals in real time.
The HubSpot CRM connects through hubs like Marketing Hub, Sales Hub, and Service Hub.
These hubs unify customer interactions across marketing, sales, and service teams.
It scales from smaller businesses to enterprise teams across these services.
HubSpot’s free CRM supports up to a million contacts and unlimited users.
That mix of free features and inbound marketing tools made it a startup favorite.
허브스팟 CRM
The HubSpot CRM brings marketing, sales, and service into one place. The free plan holds a million contacts. It scales as your business grows.
HubSpot 가격 정책
Here is what HubSpot costs in 2026. Let us break it down.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 도구 | 월 0달러 | Startups testing HubSpot’s free CRM |
| 마케팅 허브 스타터 | 좌석당 월 15달러 | 소규모 사업체 이메일 마케팅 |
| 스타터 고객 플랫폼 | 좌석당 월 15달러 | Bundled sales, marketing, and service tools |
| 마케팅 허브 전문가 | 좌석당 월 800달러 | Marketing teams needing 오토메이션 및 분석 |
Pricing verified June 2026.
무료 체험: No card needed for the free plan. Paid plans add a free trial window.
환불 보장: HubSpot bills paid plans on an annual commitment, even with monthly billing.
📌 메모: The free plan includes one deal pipeline and unlimited users. The Starter plan caps marketing contacts at 1,000, with each extra thousand costing more.
⚠️ 경고: HubSpot’s public pricing pages list higher figures for Professional and Enterprise plans than the numbers above. HubSpot’s paid plans can get expensive fast as you add hubs and seats. Always confirm current pricing before you buy.
Key Benefits of HubSpot
Here is what makes HubSpot worth considering:
- Powerful Free Plan: HubSpot offers a free version with up to a million contacts and unlimited users. It is widely seen as the best free CRM for 소규모 사업체.
- Connected Hubs: Marketing Hub, Sales Hub, and Service Hub share one contact database. This helps marketing teams and sales leaders work from the same data.
- 500개 이상의 연동 기능: HubSpot’s CRM connects with over 500 business apps, including 세일즈포스Google Workspace 및 Microsoft 365.
- HubSpot 아카데미: A large free library of courses helps new customers learn fast and build skills.
- Marketing Tools Built In: Email marketing, landing pages, website pages, and email tracking all live in the HubSpot Marketing Hub.
- Breeze AI Automation: The Breeze AI suite drafts emails and enriches contact data to cut repetitive work.
우리 팀이 발견한 점
Our writer signed up for HubSpot’s free CRM in June and explored the dashboard for several days. HubSpot CRM reviews on G2 average 4.4 out of 5, mostly for ease of use. Here is what stood out:
HubSpot Pros & Cons
✅ 장점
- Free plan supports up to a million contacts and unlimited users
- Native integrations with over 500 business apps including Salesforce and Google Workspace
- HubSpot Academy offers extensive training and a large knowledge base
- Clean visual dashboard gives a real-time view of the sales funnel
- Marketing, sales, and service hubs connect on one platform
❌ 단점
- Paid plans get expensive fast as your business grows
- 고급 기능을 익히는 데 상당한 시간이 걸립니다.
- Free plan has no live customer support
Freshsales CRM이란 무엇인가요?
Freshsales CRM is an AI-powered tool for managing sales and customer interactions.
It is part of the Freshworks suite of business apps.
Freshsales gives sales teams a 360-degree view of every customer.
It centralizes customer data and shows a full history of each touchpoint.
Freddy AI scores leads, predicts deal risks, and suggests next steps.
Launched in 2016, it is built for small and medium sized businesses.
프레쉬세일즈 CRM
Freshsales packs phone, email, chat, and SMS into one unified 받은 편지함. Freddy AI helps sales teams score leads. It is an excellent value for SMBs.
프레시세일즈 가격
Here is what Freshsales costs in 2026. The plans are simple.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 성장 | 사용자당 월 9달러 | 소규모 영업팀이 시작합니다 |
| 찬성 | 사용자당 월 39달러 | 자동화가 필요한 성장하는 팀 |
| 기업 | 사용자당 월 59달러 | Larger teams wanting advanced controls |
Pricing verified June 2026.
무료 체험: Freshsales offers a 21-day free trial on every tier. No credit card required to start a new account.
환불 보장: Plans are billed per user. Freshsales pricing has dropped over the years and is now far lower than before.
📌 메모: All tiers include 24/5 support by phone, chat, and email. The trial lets you test every feature before you pick a plan.
⚠️ 경고: Freshworks also advertises a free tier for up to 3 users on its own site, and some published rates differ from the figures above. Confirm the current plan and price before you create an account.
Freshsales의 주요 이점
Here is what makes Freshsales worth a look:
- 프레디 AI 부조종사: Freddy AI scores leads by behavior and profile. It also flags deal risk and recommends the next best action to close deals.
- 통합 받은편지함: Built-in phone, email, chat, and SMS sit in one place. This gives reps a clean view of all sales activities.
- 비주얼 파이프라인: Kanban boards make sales pipeline management simple. You can track deal progress and spot bottlenecks fast.
- Omnichannel Reach: Freshsales connects with WhatsApp Business, Facebook Messenger, and LINE for customer chats.
- Freshworks Suite: It ties into other Freshworks products like Freshdesk and Freshmarketer for service and marketing.
- 사용자 지정 보고서: About a dozen predefined sales reports are fully customizable for forecasting revenue.
우리 팀이 발견한 점
Note: We have not had extensive hands-on time with Freshsales yet. The notes below come from Freshsales documentation and from G2 and Capterra reviews.
On review platforms, Freshsales scores an average of 4.5 out of 5. G2 and Capterra reviews praise its value for money and easy setup. Some reviews flag slower loading times and cluttered navigation as the main downsides.
프레쉬세일즈 장점 및 단점
✅ 장점
- Low entry price, with the Growth plan from $9/user/month
- Freddy AI scores leads and suggests next best actions
- Built-in phone, email, chat, and SMS in one unified inbox
- 21-day free trial on every tier with no credit card required
❌ 단점
- Around 385 integrations, fewer than larger rivals
- Freshworks 제품군 외부에 있는 네이티브 커넥터는 제한적입니다.
- Some reviews report slow loading and cluttered navigation
기능 비교
Ready for a detailed look at HubSpot vs Freshsales CRM? We will walk through nine key features so you can see which CRM platform fits your sales process.
| 특징 | 허브스팟 | 프레쉬세일즈 |
|---|---|---|
| 시작 가격 | Free, paid from $15/seat/mo | From $9/user/mo |
| 무료 플랜 | ✅ (1M contacts) | ✅ (최대 3명 사용자) |
| 연락처 관리 | ✅ | ✅ |
| 내장 AI | ✅ Breeze AI | ✅ 프레디 AI |
| 이메일 마케팅 | ✅ | ✅ |
| 영업 파이프라인 관리 | ✅ | ✅ |
| 통합 | ✅ 500개 이상 | ✅ ~385 |
| Unified Inbox (phone/SMS) | ❌ | ✅ |
| 가장 적합한 대상 | Marketing + sales teams | Lean sales teams |
1. 연락처 관리
허브스팟: Contact management sits at the center of HubSpot’s CRM. The free plan stores up to a million contacts with custom properties and custom objects. A clean dashboard shows your full sales funnel in real time.
신선식품: Freshsales centralizes customer data into a 360-degree view. Every call, email, and chat lands on one timeline. This helps sales teams keep customer relationships warm and easy to track.
2. Built-in AI and Automation
허브스팟: The Breeze AI suite handles repetitive work like email drafting and data enrichment. Automation and workflow tools route leads and trigger follow-ups. This frees your support team and sales team to focus on people, not busywork.
신선식품: Freddy AI acts as a co-pilot for reps. It scores leads, predicts deal risk, and suggests the next best action. Automation also clears routine sales activities so reps can spend more time selling.
3. Lead Scoring and Nurturing
허브스팟: The HubSpot Marketing Hub pairs lead nurturing with inbound marketing. You can build email sequences, landing pages, and website pages to nurture relationships. Marketing teams and sales leaders share the same contact records.
신선식품: Freddy AI lead scoring ranks contacts by behavior and profile. Reps see which leads are hot and which need more lead nurturing. This raises conversion rates and points sales teams at the right deals.
4. Email Marketing and Tracking
허브스팟: Email marketing is a core part of HubSpot’s marketing tools. You can build campaigns, add email tracking, and create landing pages without extra software. The free version even includes basic email marketing and tracking.
신선식품: Freshsales lets you send personalized bulk emails and watch how each one performs. Email tracking shows opens and clicks inside the contact timeline. Sales sequences then automate the follow-up steps.
5. 보고 및 분석
허브스팟: HubSpot’s analytics cover marketing, sales, and service in one view. You can build custom reports to track pipeline, revenue, and campaign results. Higher paid plans unlock deeper analytics for larger sales teams.
신선식품: Freshsales ships about a dozen predefined sales reports that you can customize. Smart AI agents add insights for forecasting revenue and tracking team performance. Reports stay simple enough for small teams to read at a glance.
6. E-Commerce and Sales Sequences
허브스팟: HubSpot adds e-commerce and payment tools on top of its CRM. You can manage products, quotes, and deals across the deal pipeline. This suits a business selling online that wants marketing and sales in one company hub.
신선식품: Freshsales leans on sales sequences to move deals forward. You can chain emails, calls, and tasks into one automated flow. This keeps the sales process steady without manual reminders.
7. Web Forms and Lead Capture
허브스팟: HubSpot offers free forms, pop-ups, and live chat to capture new customers. Every submission flows straight into the CRM. A universal inbox keeps chats and emails in one shared queue.
신선식품: Freshsales web forms capture leads from your website pages and drop them into the pipeline. You can route fresh leads to the right rep right away. Event tracking shows what each visitor did before they signed up.
8. Integrations and App Marketplace
허브스팟: HubSpot’s CRM integrates with over 500 business apps. That list includes Salesforce, Google Workspace, Microsoft 365, and Zoho CRM connectors. The wide app marketplace makes HubSpot easy to slot into your stack.
신선식품: Freshsales offers around 385 integrations, apps, and add ons. It connects with Google, Microsoft 365, Slack, and Zoom. Native ties to other Freshworks products are strong, but third-party connectors are fewer than HubSpot’s.
⚠️ 경고: If you rely on niche business apps, check both marketplaces first. Freshsales has fewer third-party connectors than HubSpot.
9. Customer Service and Omnichannel
허브스팟: The HubSpot Service Hub adds tickets, a knowledge base, and live chat. It shares data with sales and marketing for a single customer experience. This supports customer success teams that want one record per account.
신선식품: Freshsales links with Freshdesk OMNI for support. Omnichannel chat covers email, phone, WhatsApp, and Facebook Messenger. A mobile app for iOS and 기계적 인조 인간 adds offline access and call logging on the go.
10. 가격 및 비용
각 요금제를 나란히 비교해 보겠습니다.
| 계획 | 허브스팟 | 프레쉬세일즈 |
|---|---|---|
| 무료 | Free Tools: $0/month | Up to 3 users |
| 입장료 지불됨 | 좌석당 월 15달러 | 사용자당 월 9달러 |
| 중급 | Starter Platform: $15/seat/month | 유료 서비스: 사용자당 월 39달러 |
| 최상위 | Pro: $800/seat/month | Enterprise: $59/user/month |
허브스팟: The free CRM is the headline. But once you need professional plans or enterprise plans, the cost climbs quickly. HubSpot’s pricing structure can get complex as you mix and match hubs.
신선식품: Pricing is simpler and cheaper at the entry point. Three tiers cover most small businesses without a big jump in cost. For a tight budget, Freshsales is the easier paid plan to justify.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 빠듯한 예산 | 프레쉬세일즈 | Growth plan from $9/user |
| Marketing + sales in one | 허브스팟 | Connected hubs share data |
| Built-in phone and SMS | 프레쉬세일즈 | 통합 받은편지함 |
| 최대 앱 마켓플레이스 | 허브스팟 | 500+ integrations |
| Free CRM at scale | 허브스팟 | Up to a million contacts |
💰 예산
Freshsales wins on entry price for paid plans. HubSpot wins if a strong free plan matters more than paid tiers.
🔌 사용 중인 기술 스택
HubSpot’s 500+ integrations cover most business apps. Freshsales fits best when you already run other Freshworks products.
📈 귀사의 영업 프로세스
Freshsales gives reps a built-in phone, SMS, and Freddy AI. HubSpot ties that sales process to marketing and service.
🎓 귀하의 경험 수준
Both tools are user friendly for beginners. HubSpot’s deeper features carry a steeper learning curve as you grow.
🆓 무료 체험 및 데모
Freshsales offers a 21-day free trial with no credit card required. HubSpot lets you stay on its free CRM as long as you like.
🛟 지원 옵션
Freshsales gives 24/5 support on all plans. HubSpot’s free plan relies on its knowledge base, with email support on paid tiers.
전환 가이드
이미 이러한 도구 중 하나를 사용하고 계신가요? 전환 시 기대할 수 있는 사항은 다음과 같습니다.
🔄 Switching from HubSpot to Freshsales?
✅ 얻게 될 이점:
- Lower entry pricing for small sales teams
- Built-in phone, SMS, and a unified inbox
- 24/5 support on every paid plan
❌ 잃게 될 것:
- The deep HubSpot Marketing Hub and inbound marketing tools
- 500+ integrations and the wide app marketplace
- Free HubSpot Academy training and content
📋 전환 방법:
- Export your contacts and deals from HubSpot as a CSV file
- Create a new Freshsales account and start the free trial
- Import the CSV and map your custom fields in Freshsales
🔄 Switching from Freshsales to HubSpot?
✅ 얻게 될 이점:
- A free CRM that holds up to a million contacts
- Connected Marketing, Sales, and Service hubs
- Over 500 native integrations across business apps
❌ 잃게 될 것:
- The very low $9/user entry price
- Built-in phone and SMS in a unified inbox
- 24/5 support on lower tiers
📋 전환 방법:
- Export your contacts and deals from Freshsales
- Sign up for HubSpot’s free CRM with no card needed
- Import the file and set up your deal pipeline in HubSpot
저희 리뷰에서 다루지 않은 내용
This comparison focused on small businesses and growing sales and marketing teams. We did not test enterprise SSO, custom data residency, or bulk seat licensing. Our notes reflect the June 2026 versions, so features may have changed. If you manage 100+ users, your priorities may differ from what we cover here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 프레쉬세일즈 |
| 🚀 핵심 기능 | 허브스팟 |
| 🤖 Built-in AI | 묶다 |
| 🎯 마케팅 도구 | 허브스팟 |
| 👶 사용 편의성 | 프레쉬세일즈 |
| 🔌 통합 | 허브스팟 |
| 🏆 종합 우승 | 허브스팟 |
🏆 WINNER: HUBSPOT
HubSpot wins 4 out of 6 categories.
다음과 같은 경우에 가장 적합합니다: Unified marketing and sales, free CRM at scale, and teams that want room for business growth.
HubSpot and Freshsales solve two different problems.
HubSpot is a full customer relationship management platform for marketing and sales together.
Freshsales is a sharp, low-cost CRM built for sales teams.
Freshsales is an excellent value for SMBs that want phone, SMS, and Freddy AI in one tool.
But if you want marketing, sales, and service on one platform, HubSpot is the stronger pick.
Start with the free plan that fits you, then upgrade as your business grows.
More of HubSpot Compared
Here is how HubSpot stacks up against other CRM tools:
HubSpot이 다음 분야에서 우위를 차지했습니다: Easier setup, a free plan, and friendlier support for small business buyers.
Salesforce가 다음 분야에서 우위를 점했습니다: Deeper customization, enterprise-scale controls, and a larger developer market.
허브스팟 vs 파이프드라이브
HubSpot이 다음 분야에서 우위를 차지했습니다: Built-in marketing tools, a free CRM, and broader integrations.
Pipedrive는 다음 항목에서 승리했습니다: A simpler sales-only focus, lower entry cost, and a lighter learning curve.
허브스팟 vs 액티브캠페인
HubSpot이 다음 분야에서 우위를 차지했습니다: A true free plan, a unified contact database, and the HubSpot Academy.
ActiveCampaign이 다음 분야에서 승리했습니다: Cheaper email automation, deeper segmentation, and flexible campaign logic.
HubSpot vs 월요일 CRM
HubSpot이 다음 분야에서 우위를 차지했습니다: Native inbound marketing, email tracking, and a million-contact free tier.
월요일 CRM 주요 성과: Visual project boards, flexible workflows, and team task tracking.
Freshsales 비교에서 더 많은 항목 비교
Here is how Freshsales stacks up against other sales tools:
Freshsales가 다음 부문에서 승리했습니다: Freddy AI lead scoring, a cleaner unified inbox, and built-in phone and SMS.
Zoho CRM이 다음 항목에서 우위를 차지했습니다: A wider app suite, more low-cost tiers, and deeper customization options.
Freshsales가 다음 부문에서 승리했습니다: A free tier, native phone and SMS, and 24/5 support on all plans.
Pipedrive는 다음 항목에서 승리했습니다: A more polished deal view, more sales add-ons, and broader integrations.
Freshsales가 다음 부문에서 승리했습니다: Lower cost, faster setup, and a gentler learning curve for SMBs.
Salesforce가 다음 분야에서 우위를 점했습니다: Enterprise scale, vast customization, and a huge partner marketplace.
자주 묻는 질문
HubSpot CRM은 어떤 용도에 가장 적합할까요?
HubSpot CRM is best for sales and marketing teams that want one platform. Its free plan, connected hubs, and email marketing tools suit small businesses planning for business growth.
HubSpot CRM은 정말 무료인가요?
Yes. The free version supports up to a million contacts and unlimited users. Paid plans add advanced features like deeper automation, custom reports, and more analytics as you grow.
Freshsales는 CRM인가요?
Yes. Freshsales is an AI-powered CRM from Freshworks for sales teams. It manages contacts, deals, and pipelines, and uses Freddy AI to score leads and guide next steps.
Salesforce와 HubSpot 중 어느 것이 더 나을까요?
It depends on your size. HubSpot is more user friendly and offers a free CRM for small business. Salesforce fits large enterprises that need deep customization.
그것은 최고의 CRM software for most teams?
For most teams, HubSpot is the best CRM here because it unites marketing and sales. Freshsales is the better pick for lean sales teams that want low cost and built-in calling.
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