Folk CRM Review: Best Fit for Your Business in 2024?

Tired of juggling spreadsheets and sticky notes to manage your customer relationships?

In today’s fast-paced business world, winning deals and nurturing genuine connections are paramount.

But can Folk CRM truly help you build those real relationships and streamline your sales process?

Let’s dive into this Folk CRM review and discover if it’s the right tool to empower your business in 2024.

Folk

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Qu'est-ce que le folklore ?

Think of Folk CRM as a super-organized address book for your business.

It helps you keep track of all your customers and the important details about them so you can build genuine connections.

It’s a customer relationship management tool.

That means it helps you manage and organize all your contacts in one place.

No more searching through messy spreadsheets or sticky notes!

Who Created Folk?

Folk CRM was the brainchild of Simo Lemhandez.

He started it in 2019 to help businesses close more winning deals.

Beryl wanted to make a CRM that was easy to use and focused on the most important CRM features.

He believed that tools like email, contact management, and even phone calls should all be in one place.

This would let salespeople focus on building relationships, not fighting with software.

Top Benefits of Folk

• Organize Contacts Effortlessly: Folk CRM acts like your super-powered address book, helping you keep all your contacts tidy and easy to find.
• Close Winning Deals Faster: Get a clear view of your sales pipeline so you know where each deal stands and what to do next.
• Collaborate Like a Dream: Make sure everyone on your team is on the same page about each customer. No more confusion or missed opportunities!
• Endless Use Cases: Folk CRM isn’t just for sales. Use it for recruiting, partnerships, or any situation where you need to track relationships.
• Chrome Extension Magic: You can add contacts and information directly from your browser, eliminating the need to switch back and forth between apps.
• Reminders That Actually Work: Set reminders for follow-ups so you never let a hot lead go cold.
• Email L'automatisation Made Easy: Send personalized emails to the right people at the right time without lifting a finger.
• Plays Well with Others: Connect Folk CRM to your other tools, like email and calendars, to keep everything in sync.

Meilleures fonctionnalités

What makes Folk CRM stand out from the crowd?

It’s not just about storing contacts; it’s about giving you the tools to connect and grow your business truly.

Let’s explore some of its standout features:

1. Sales Pipeline

Never lose track of a deal again.

Folk CRM’s visual sales pipeline lets you see exactly where each opportunity is in your sales process.

You can easily drag and drop deals, get reminders for follow-ups, and keep your team in the loop.

2. Leads Tracking

From the first hello to a closed deal, Folk CRM helps you track and nurture your leads.

You can see how each lead interacts with your company, which marketing campaigns they responded to, and what actions your team has taken.

This ensures no lead falls through the cracks.

3. Company Management

Keep all your company information organized in one place.

Folk CRM lets you store details like company size, industry, location, and any other relevant information.

This helps you tailor your approach and build stronger relationships.

4. Client Management

Go beyond basic contact information.

Folk CRM lets you store notes, track interactions, and even link related companies and contacts.

This gives you a 360-degree view of your clients so you can provide personalized service and build lasting relationships.

5. Email Funnels

Automate your email outreach and nurture leads without lifting a finger.

Folk CRM’s email funnels let you create targeted email campaigns, track open and click rates, and even personalize messages based on recipient behavior.

This helps you stay top-of-mind and move leads through your sales pipeline.

Tarifs

Avantages et inconvénients

Understanding both the strengths and limitations of any tool is crucial before making a decision.

Let’s weigh the pros and cons of Folk CRM.

Alternatives to Folk

Here are several Folk alternatives with a brief overview of each:

• Aller à haut niveau: An all-in-one marketing and sales platform designed for agencies and businesses, offering comprehensive tools including funnel builders, email marketing, SMS automation, and client management.
• Pipedrive: A sales-focused CRM known for its intuitive visual sales pipelines, helping teams manage deals and track progress efficiently.
• Acheté: Specializes in automation for small businesses, combining CRM functionalities with email marketing and sales pipeline management.
• ActiveCampaign: A customer experience automation platform that integrates marketing, sales, and e-commerce functionalities, allowing for personalized communication and automated workflows.
• HubSpot : A widely recognized platform offering a suite of “hubs” for sales, marketing, customer service, content management, and operations, ideal for businesses seeking integrated solutions.
• ClickFunnels : Primarily a sales funnel and landing page constructeur, with some lead collection and basic email marketing capabilities, focusing on conversion-driven online campaigns.
• Instantly: This company focuses on lead finding and sensibilisation par courrier électronique à froid, offering customer relationship management, lead tracking, and sales process automation.
• Cliquez sur Up: A versatile work management platform that can be customized to function as a CRM, offering features like contact management, sales pipeline views, email integration, and customizable dashboards.
• Monday CRM: A highly customizable platform structured like a spreadsheet, allowing for full-cycle lead management, sales forecasting, email synchronization, and activity tracking.
• Capsule CRM : A growth-oriented CRM designed for simplicity, helping businesses manage contacts, track sales deals, and maintain client relationships with features like multiple pipelines and task management.
• Insightly: A CRM suitable for small to mid-sized businesses, offering contact and project management, workflow automation, and robust reporting, along with a user-friendly interface.
• Freshsales CRM: A cost-effective option offering extensive features for sales teams, including lead communication, conversion tools, AI-based lead scoring, and strong integration capabilities.
• Salesforce: A robust, industry-leading CRM platform offering extensive features for sales, marketing, and service, known for its high customizability and scalability for larger enterprises.
• Zendesk : Primarily a customer service and support platform that also offers robust CRM capabilities, providing end-to-end customer interaction management and analytics.

Folk Compared

Here’s a brief comparison of Folk with these software solutions:

• Folk vs GoHighLevel: Folk met l'accent sur l'organisation collaborative des contacts et la facilité d'utilisation, tandis que GoHighLevel est une plateforme complète de vente et de marketing avec une automatisation robuste et la génération de leads.
• Folk vs Pipedrive: Folk se concentre sur la gestion conviviale des contacts et la personnalisation, tandis que Pipedrive excelle dans la gestion visuelle du pipeline de vente pour les équipes axées sur la vente.
• Folk vs Keap: Folk offre une interface simple et collaborative pour la gestion des contacts, tandis que Keap propose une automatisation puissante des ventes et du marketing avec une personnalisation poussée.
• Folk vs ActiveCampaign: Folk offre un système de gestion des contacts convivial et collaboratif, tandis qu'ActiveCampaign se targue d'une automatisation du marketing, d'une segmentation et d'analyses détaillées.
• Folk vs Hubspot: Folk offre une expérience CRM simple et directe avec des prix prévisibles, tandis que HubSpot propose une suite complète de marketing, de ventes et de services avec des prix échelonnés.
• Folk vs Clickfunnels: Folk est un CRM de gestion des contacts, tandis que ClickFunnels est un générateur d'entonnoirs de vente conçu pour créer des pages d'atterrissage et automatiser les processus de vente.
• Folk vs Instantané: Folk se concentre sur la gestion et l'enrichissement des contacts ; Instantly se spécialise dans les campagnes automatisées d'envoi de courriels non sollicités et dans la prospection commerciale à haut volume.
• Folk vs ClickUp: Folk est un outil spécialisé dans la gestion des relations avec les contacts, tandis que ClickUp est un espace de travail tout-en-un qui combine des fonctions de gestion de projet, de suivi des tâches et de CRM.
• Folk vs Monday: Folk offre un système de contact simple et collaboratif, tandis que Monday CRM propose des flux de travail visuels hautement personnalisables et une collaboration d'équipe solide.
• Folk vs Capsule: Folk est un CRM moderne et personnalisable pour la gestion des contacts ; Capsule CRM est un gestionnaire de contacts simplifié, principalement axé sur le suivi des opportunités de vente.
• Folk vs Insightly: Folk est une solution simple de gestion collaborative des contacts ; Insightly offre un CRM plus robuste avec des fonctions avancées de gestion de pipeline de vente et de projets.
• Folk vs Freshsales CRM: Folk se concentre sur la gestion intuitive des relations et les pipelines visuels ; Freshsales offre un CRM complet avec une automatisation avancée et des rapports approfondis pour les ventes.
• Folk vs Salesforce: Folk propose un CRM convivial pour une gestion simple des relations, tandis que Salesforce est un CRM d'entreprise hautement personnalisable, évolutif et complexe, doté de fonctionnalités étendues.
• Folk vs Zendesk: Folk met l'accent sur la gestion simple et collaborative des contacts pour les petites équipes, tandis que Zendesk est une plateforme complète de service à la clientèle axée sur l'émission de tickets et l'assistance.

Personal Experience with Folk CRM

My team and I tried Folk CRM for a few months, and it really helped us get organized.

We used to have trouble keeping track of all our leads and customers, but Folk CRM made it easy. Here’s what we loved:

• No More Confusion: Everyone on the team could see the same information about each customer. No more wondering if someone else was already talking to them!
• Magic Fields: We could customize Folk CRM to fit our needs. We added fields for things like “lead source” and “customer type” so we could easily filter and sort our contacts.
• Facile à utiliser : Even our least tech-savvy team members could figure out how to use Folk CRM. The interface is clean and simple, and there are plenty of helpful tutorials.

Overall, Folk CRM helped us streamline our sales process and close more deals.

We were able to build better relationships with our customers and provide them with a more personalized experience.

Réflexions finales

Folk CRM is a great tool for businesses that want to get organized and build better relationships with their customers.

It’s easy to use, affordable, and packed with features that can help you streamline your sales process.

If you’re looking for a CRM that can help you close more winning deals, Folk CRM is definitely worth considering.

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