How to Use Splashtop: The Complete Guide of Remote Access in 2026

Quick Start

This guide covers every Splashtop feature:

• Empezando — Create account and basic setup
• How to Use Autonomous Endpoint Management — Monitor and manage all devices from one place
• How to Use Remote Support — Fix issues on any device without being there
• How to Use Access Management — Control who connects and when
• How to Use Multi-Monitor Support — View and switch between multiple screens
• How to Use Custom Branding — Add your company logo and colors
• How to Use Vulnerability and Patch Management — Keep every endpoint secure and updated

Time needed: 5 minutes per feature

Also in this guide: Pro Tips | Common Mistakes | Solución de problemas | Precios | Alternativas

Why Trust This Guide

I’ve used Splashtop for over 12 months and tested every feature covered here. This how to use Splashtop tutorial comes from real hands-on experience — not marketing fluff or vendor screenshots.

Splashtop is one of the most powerful remote access tools available today.

But most users only scratch the surface of what it can do.

This guide shows you how to use every major feature.

Step by step, with screenshots and pro tips.

Splashtop Tutorial

This complete Splashtop tutorial walks you through every feature step by step, from initial setup to advanced tips that will make you a power user.

Getting Started with Splashtop

Before using any feature, complete this one-time setup.

It takes about 3 minutes.

Now let’s walk through each step.

Step 1: Create Your Account

Go to Splashtop’s website.

Click “Start Free Trial” on the top right.

Enter your email and create a password.

✓ Checkpoint: Comprueba tu bandeja de entrada for a confirmation email.

Step 2: Download the Splashtop Streamer

Install Splashtop Streamer on the computer you want to access.

The Streamer runs in the background on your host machine.

Download from the Splashtop website or your account dashboard.

It supports Windows, Mac, Linux, iOSy Android.

✓ Checkpoint: You should see the Streamer icon in your system tray.

Step 3: Install the Splashtop Business App

Download the Splashtop Negocio app on your local device.

Log in with the same account credentials.

Your remote computer should appear in the device list.

How to Use Splashtop Autonomous Endpoint Management

Gestión autónoma de puntos finales lets you monitor, manage, and secure all devices from a single console.

Here’s how to use it step by step.

Watch Autonomous Endpoint Management in action:

Now let’s break down each step.

Step 1: Open the Endpoint Dashboard

Log into your Splashtop web console.

Click “Endpoint Management” in the left sidebar.

You’ll see all enrolled devices listed with their status.

Step 2: Add Devices to Your Fleet

Click “Add Device” and choose your deployment method.

Use mass deployment for large teams or install manually.

Here’s what this looks like:

✓ Checkpoint: New devices should appear in your fleet within minutes.

Step 3: Set Alerts and Policies

Create alert rules for CPU, disk space, or offline status.

Apply group policies to enforce settings across all devices.

How to Use Splashtop Remote Support

Soporte remoto lets you connect to any device and fix issues without being physically present.

Here’s how to use it step by step.

Watch Remote Support in action:

Now let’s break down each step.

Step 1: Start a Support Session

Open the Splashtop Business app or web console.

Select the device you need to support from the list.

Click “Connect” to start a remote session.

Step 2: Use Support Tools

Access the toolbar for file transfer, chat, and reboot options.

Use drag-and-drop to move files between devices.

Here’s what this looks like:

✓ Checkpoint: You should see the remote desktop with the support toolbar active.

Step 3: End and Log the Session

Click “Disconnect” when the issue is resolved.

Splashtop automatically logs session details for your records.

How to Use Splashtop Access Management

Access Management lets you control who can connect to which devices and when.

Here’s how to use it step by step.

Watch Access Management in action:

Now let’s break down each step.

Step 1: Navigate to User Management

Go to your Splashtop web console.

Click “Management” then “Users” in the left sidebar.

You’ll see all team members and their current access levels.

Step 2: Create Groups and Assign Permissions

Click “Create Group” and name it by team or role.

Assign specific computers to each group.

Set permissions for file transfer, remote reboot, and clipboard sharing.

✓ Checkpoint: Each group should show its assigned devices and permissions.

Step 3: Enable Scheduled Access

Set time windows for when users can connect.

This prevents unauthorized access outside business hours.

How to Use Splashtop Multi-Monitor Support

Compatibilidad con varios monitores lets you view and control all screens on a remote computer.

Here’s how to use it step by step.

Watch Multi-Monitor Support in action:

Now let’s break down each step.

Step 1: Connect to a Multi-Monitor Machine

Start a remote session to a computer with two or more monitors.

Splashtop detects all connected displays automatically.

Step 2: Switch Between Monitors

Use the monitor icons in the toolbar to switch screens.

You can also view all monitors at once in a single window.

✓ Checkpoint: You should see each monitor’s content clearly in the viewer.

Step 3: Use Multi-to-Multi Monitor Mode

If your local setup has multiple monitors, map each one to a remote screen.

This gives you a true multi-display remote experience.

How to Use Splashtop Custom Branding

Marca personalizada lets you add your company’s logo, colors, and name to the Splashtop interface.

Here’s how to use it step by step.

Watch Custom Branding in action:

Now let’s break down each step.

Step 1: Open Branding Settings

Go to your Splashtop web console.

Navigate to “Management” then “Custom Branding.”

Step 2: Upload Your Logo and Set Colors

Upload your company logo in PNG or JPG format.

Choose your brand colors for the interface theme.

Add a custom welcome message for end users.

✓ Checkpoint: Preview the branded interface before saving.

Step 3: Deploy Your Branded Streamer

Generate a custom Splashtop Streamer with your branding.

Distribute it to clients or employees for a professional look.

How to Use Splashtop Vulnerability and Patch Management

Vulnerabilidad and Patch Management lets you scan for security gaps and deploy updates across all endpoints.

Here’s how to use it step by step.

Watch Vulnerability and Gestión de parches in action:

Now let’s break down each step.

Step 1: Run a Vulnerability Scan

Open the Endpoint Management dashboard.

Click “Vulnerability Scan” and select your target devices.

Splashtop checks for missing OS patches and third-party updates.

Step 2: Review the Scan Results

Check the vulnerability report for critical, high, and low-risk items.

Each item shows the affected device and recommended patch.

✓ Checkpoint: You should see a prioritized list of patches to apply.

Step 3: Deploy Patches

Select the patches you want to deploy.

Choose to apply them immediately or schedule for off-hours.

Splashtop pushes the updates to all selected endpoints.

How to Use Splashtop Extended Management Portal

Extended Management Portal lets you run scripts, manage inventory, and automate IT tasks at scale.

Here’s how to use it step by step.

Watch Extended Management Portal in action:

Now let’s break down each step.

Step 1: Access the Management Portal

Log into the Splashtop web console.

Click “Extended Management” in the navigation menu.

Step 2: Run Remote Commands and Scripts

Select one or more devices from the inventory list.

Choose a pre-built script or write your own custom command.

Execute it across all selected devices simultaneously.

✓ Checkpoint: Each device should show the script execution status.

Step 3: Review Inventory and Reports

Check hardware and software inventory for every managed device.

Export reports for compliance audits or internal reviews.

How to Use Splashtop HaloITSM Integration

HaloITSM Integration lets you launch remote support sessions directly from your IT service tickets.

Here’s how to use it step by step.

Watch HaloITSM Integration in action:

Now let’s break down each step.

Step 1: Connect Splashtop to HaloITSM

Open your HaloITSM admin panel.

Go to integrations and search for Splashtop.

Enter your Splashtop API credentials to link the accounts.

Step 2: Launch a Session from a Ticket

Open any support ticket in HaloITSM.

Click the Splashtop button to start a remote session.

The session connects to the user’s device instantáneamente.

✓ Checkpoint: You should see the remote desktop within the ticket workflow.

Step 3: Close the Ticket After Resolution

End the remote session once the issue is fixed.

Session details are logged automatically in the ticket history.

How to Use Splashtop SOS App Customization

SOS App Customization lets you create a branded on-demand support app for your clients.

Here’s how to use it step by step.

Watch SOS App Customization in action:

Now let’s break down each step.

Step 1: Access SOS Settings

Go to your Splashtop web console.

Navigate to “SOS” then “Custom App” in the menu.

Step 2: Customize the SOS App

Upload your company logo and set your brand colors.

Add a custom support message that users see when they open the app.

Choose which features to enable for end users.

✓ Checkpoint: Preview the custom app and confirm your branding looks correct.

Step 3: Share the Custom SOS Link

Copy the download link for your branded SOS app.

Send it to clients via email or embed it on your support page.

How to Use Splashtop Reliable System Configuration

Reliable System Configuration lets you standardize settings across all managed devices.

Here’s how to use it step by step.

Watch Reliable System Configuration in action:

Now let’s break down each step.

Step 1: Create a Configuration Profile

Go to the Management section in your Splashtop console.

Click “Configuration Profiles” and then “Create New.”

Step 2: Define System Settings

Set power management, security, and network preferences.

Configure wake-on-LAN, auto-lock, and screen blanking rules.

✓ Checkpoint: Review the profile summary before applying.

Step 3: Apply the Profile to Device Groups

Select the device groups that should receive this configuration.

Click “Apply” and the settings push to all selected devices.

Splashtop Pro Tips and Shortcuts

After testing Splashtop for over 12 months, here are my best tips.

Atajos de teclado

Action	Shortcut
Toggle full screen	Ctrl + Shift + F
Switch monitors	Ctrl + Shift + Arrow Key
Send Ctrl+Alt+Del to remote	Ctrl + Alt + Insert
Open file transfer	Ctrl + Shift + T

Hidden Features Most People Miss

• Wake-on-LAN: Turn on a sleeping remote computer from anywhere without anyone pressing the power button.
• Remote Print: Print a document from your remote computer directly to your local printer with no extra setup.
• Screen Blanking: Hide what you’re doing on the remote screen so office visitors can’t see your session.

Splashtop Common Mistakes to Avoid

Mistake #1: Forgetting to Update the Streamer

Mistake #2: Skipping Two-Factor Authentication

Mistake #3: Not Configuring Firewall Rules

Splashtop Troubleshooting

Problem: Connection Drops or Freezes

Cause: Unstable internet or bandwidth-heavy applications running on the host.

Arreglar: Test your internet speed on both ends. Close unnecessary apps on the host. Lower the streaming quality in Splashtop settings.

Problem: Remote Computer Shows as Offline

Cause: The Splashtop Streamer may have stopped running or the computer went to sleep.

Arreglar: Set the Streamer to launch at startup. Disable sleep mode on the host machine. Enable Wake-on-LAN as a backup.

Problem: Lag During Remote Sessions

Cause: High screen resolution or GPU-intensive tasks on the remote machine.

Arreglar: Reduce the display resolution in session settings. Switch to “Best Speed” mode instead of “Best Quality.” Close heavy graphics applications.

📌 Nota: If none of these fix your issue, contact Splashtop support.

¿Qué es Splashtop?

Salpicadero is a remote access and support tool that lets you control any computer from anywhere.

Think of it like having a portal to your office desk — from your couch, a coffee shop, or another country.

Watch this quick overview:

It includes these key features:

• Autonomous Endpoint Management: Monitor and manage all devices from a single dashboard.
• Remote Support: Connect to any device and troubleshoot issues in real time.
• Gestión de acceso: Control user permissions, groups, and scheduled access.
• Compatibilidad con varios monitores: View and switch between all connected displays remotely.
• Marca personalizada: White-label the interface with your company identity.
• Vulnerability and Patch Management: Scan for security gaps and deploy fixes automatically.

For a full review, see our Splashtop review.

Precios de Splashtop

Here’s what Splashtop costs in 2026:

Plan	Precio	Mejor para
Remote Access Solo	$5/year	Individual users with one or two computers
Remote Access Pro	$8.25/person per year	Small teams needing multi-device access
Access Performance	$13/person per year	Teams that need high-end streaming quality
Splashtop Enterprise	Costumbre	Large organizations with advanced security needs

Prueba gratuita: Yes — 7-day free trial available on most plans.

Garantía de devolución de dinero: Contact Splashtop support within 30 days for a refund.

💰 Best Value: Remote Access Pro — gives you team features and multi-device access at a fraction of competitor pricing.

Splashtop vs Alternatives

How does Splashtop compare? Here’s the competitive landscape:

Herramienta	Mejor para	Precio	Rating
Salpicadero	Affordable remote access for teams	$5/yr	⭐ 4.3
Obtener pantalla	Budget-friendly browser-based access	$4.17/mo	⭐ 3.9
TeamViewer	Enterprise-grade remote support	$18.90/mo	⭐ 4.4
Cualquier escritorio	Fast connections with low latency	$32.31/mo	⭐ 4.3
RemotePC	Simple remote access for small teams	$22.12/yr	⭐ 4.0
Conexión RealVNC	Secure cross-platform remote desktop	$8.25/mo	⭐ 4.4
Ir a resolver	All-in-one IT management and support	$55/mo	⭐ 4.3
ISL en línea	European-based secure remote support	$16.90/mo	⭐ 4.0
Más allá de la confianza	Enterprise privileged remote access	Contáctenos para conocer precios	⭐ 4.4

Quick picks:

• Best overall: Splashtop — unbeatable price for the performance and security you get.
• Best budget: Getscreen — browser-based access starting at just $4.17 per month.
• Best for beginners: RemotePC — minimal setup with a clean, simple interface.
• Best for IT teams: GoTo Resolve — combines remote support with ticketing and RMM tools.

🎯 Splashtop Alternatives

Looking for Splashtop alternatives? Here are the top options:

• 💰 Getscreen: Lightweight browser-based remote access with no installation required on the client side. Great for quick support sessions.
• 🏢 TeamViewer: The industry standard for enterprise remote support with augmented reality features and massive device compatibility.
• ⚡ AnyDesk: Known for ultra-fast connections using its proprietary DeskRT codec, ideal for bandwidth-limited environments.
• 👶 PC remoto: Simple, affordable remote access that works well for individuals and small teams with minimal IT knowledge.
• 🔒 Conexión RealVNC: Built by the inventors of VNC technology with strong security defaults and cross-platform support.
• 🔧 Ir a resolver: All-in-one IT management platform combining remote access, RMM, ticketing, and helpdesk tools.
• 🌟 ISL en línea: European-hosted remote support with GDPR compliance and strong encryption for privacy-focused teams.
• 🏢 Más allá de la confianza: Enterprise-grade privileged remote access with advanced session revisión de cuentas y características de cumplimiento.

For the full list, see our Alternativas a Splashtop guide.

⚔️ Splashtop Compared

Here’s how Splashtop stacks up against each competitor:

• Splashtop frente a Getscreen: Splashtop offers deeper endpoint management and enterprise features. Getscreen wins on simplicity and browser-based access.
• Splashtop frente a TeamViewer: TeamViewer has broader brand recognition and AR support. Splashtop costs a fraction of the price for similar performance.
• Splashtop frente a AnyDesk: AnyDesk edges ahead on raw speed. Splashtop offers better management tools and lower annual pricing.
• Splashtop frente a RemotePC: RemotePC is simpler to set up. Splashtop provides more advanced IT management and security features.
• Conexión Splashtop vs RealVNC: RealVNC has a strong open-source heritage. Splashtop delivers faster streaming and better mobile support.
• Splashtop frente a GoTo Resolve: GoTo Resolve bundles ticketing and RMM. Splashtop is far more affordable for pure remote access needs.
• Splashtop contra ISL Online: ISL Online focuses on EU compliance. Splashtop offers wider platform support and lower entry pricing.
• Splashtop frente a BeyondTrust: BeyondTrust is built for large enterprises with strict compliance. Splashtop is better for small-to-mid teams on a budget.

Start Using Splashtop Now

You learned how to use every major Splashtop feature:

• ✅ Autonomous Endpoint Management
• ✅ Remote Support
• ✅ Access Management
• ✅ Multi-Monitor Support
• ✅ Custom Branding
• ✅ Vulnerability and Patch Management

Next step: Pick one feature and try it now.

Most people start with Remote Support.

It takes less than 5 minutes.

Preguntas frecuentes

What is Splashtop used for?

Splashtop is used for remote access, remote support, and endpoint management. It lets you connect to computers from anywhere, troubleshoot issues remotely, and manage devices across your organization. Both individuals and IT teams use it daily.

Is Splashtop completely free?

Splashtop offers a free trial but is not permanently free for business use. The paid plans start at $5 per year for the Remote Access Solo plan. There is no free-forever tier for commercial use, but the trial lets you test all features first.

¿Es Splashtop mejor que TeamViewer?

Splashtop is significantly cheaper than TeamViewer and delivers comparable performance for most use cases. TeamViewer has wider brand recognition and more enterprise integrations. For small-to-mid teams focused on cost, Splashtop is the stronger choice.

Is Splashtop Streamer used to spy?

No. Splashtop Streamer is the host software that allows remote connections. It shows a visible notification when someone connects. You can also set it to require approval before any session starts, giving you full control over who accesses your machine.

Does Splashtop record your screen?

Splashtop can record sessions, but only if the admin enables this feature. Screen recording is off by default. When enabled, both parties are notified that the session is being recorded. Recordings are stored securely for audit purposes.

Is Splashtop safe to use?

Yes. Splashtop uses 256-bit AES encryption, TLS protection, two-factor authentication, and device authentication. It complies with SOC 2 standards and is trusted by organizations in healthcare, finance, and education for secure remote access.

How does Splashtop pricing work?

Splashtop uses annual billing with per-user or per-device pricing depending on the plan. The Solo plan starts at $5 per year. Pro and Performance plans charge per person per year. Enterprise plans are custom-quoted based on your organization’s needs.

What’s the difference between Splashtop versions?

Splashtop offers Remote Access for personal and team use, Remote Support for IT technicians, and Enterprise for large organizations. Each version adds more management, security, and compliance features. Choose based on your team size and support needs.