Cómo usar Splashtop: La guía completa de acceso remoto en 2026

Inicio rápido

Esta guía abarca todas las características de Splashtop:

• Empezando — Install the Streamer and connect your first computer
• Cómo utilizar la gestión autónoma de puntos finales — Runs updates, alerts, and health checks across your fleet automatically.
• Cómo usar el soporte remoto de Splashtop — Attended and unattended support sessions for helpdesk teams.
• Cómo utilizar la gestión de accesos — Group-based permissions, scheduled access, and two-factor rules.
• Cómo usar la compatibilidad con múltiples monitores — View, span, or switch between all connected remote displays.
• Cómo utilizar la personalización de la marca — White-label the support app, emails, and connection prompts.
• How to Use Real-Time Vulnerability & Patch Management — CVE-based scanning with one-click remediation across the fleet.
• Cómo utilizar el portal de administración extendida — A single console for device inventory, actions, and audit logs.
• Cómo utilizar la integración de HaloITSM — Two-way sync between Splashtop sessions and HaloITSM tickets.
• Cómo usar la personalización de la aplicación SOS — Custom text, fields, and consent prompts on the SOS download.
• Cómo utilizar la configuración confiable del sistema — Configuration baselines that keep devices consistent.

Tiempo necesario: 5 minutos por función

También en esta guía: Consejos profesionales | Errores comunes | Solución de problemas | Precios | Alternativas

¿Por qué confiar en esta guía?

I have run Splashtop daily for two years across Windows, Mac, and an iPad.

Every step here comes from real sessions, not a vendor brochure.

Splashtop is remote desktop software that connects you to a computer from anywhere.

Most people learn one thing — connect and control — then stop there.

This guide shows you how to use Splashtop feature by feature.

Paso a paso, con capturas de pantalla y consejos profesionales.

Tutorial para la parte superior del salpicadero

This How to Use Splashtop tutorial walks through every feature, from first install to fleet-wide patching.

Primeros pasos con Splashtop

Splashtop requiere instalación tanto en el dispositivo anfitrión como en el dispositivo cliente.

That one-time setup takes about three minutes.

Here is what my own setup looked like:

Ahora vamos a repasar cada paso.

Paso 1: Crea tu cuenta

Go to the Splashtop website and click Start Free Trial.

Enter your email and set a password.

✓ Control: Comprueba tu bandeja de entrada para el correo electrónico de confirmación.

Step 2: Install the Streamer on the Host

Download Splashtop Streamer onto the computer you want to reach.

Sign in with the same account and leave the machine powered on.

Here’s what the console looks like once a device reports in:

✓ Control: Your computer shows a green online dot in the device list.

Step 3: Connect From Your Client Device

Install the Splashtop Negocio app on your laptop, phone, or tablet.

Splashtop supports multiple platforms including Windows, Mac, iOS, and Android.

Tap the device name to open a remote access session.

How to Use Splashtop Autonomous Endpoint Manager

Punto final autónomo Gestión lets you patch, monitor, and fix every managed device without touching it.

Aquí te mostramos cómo usarlo paso a paso.

Step 1: Open the Endpoint Management Tab

Log in to the web console and open Gestión de puntos finales.

Every computer with the Streamer installed appears in the device list.

Step 2: Create a Policy

Click New Policy and pick the devices you want it to cover.

Set update windows, alert thresholds, and reboot rules.

Así es como se ve:

✓ Control: Your policy shows a green Applied status on each device.

Step 3: Review the Alerts Feed

Check the alerts feed each morning for failed jobs.

Filter by device group so you only see what matters.

How to Use Splashtop Splashtop Remote Support

Soporte remoto para Splashtop lets you jump onto a user’s screen and fix the problem while they watch.

Aquí te mostramos cómo usarlo paso a paso.

Step 1: Send the Session Code

Open the SOS tab and read the nine-digit code to your user.

They enter it in the small app they downloaded from your link.

Step 2: Connect and Take Control

Click Connect once the session appears in your queue.

You now see their desktop in real time.

Así es como se ve:

✓ Control: The user’s desktop loads inside your session window.

Step 3: Close Out the Session

Leave a session note before you disconnect.

Notes stay attached to the device record for the next technician.

How to Use Splashtop Access Manager

Gestión de acceso lets you decide exactly who can reach which computers and when.

Aquí te mostramos cómo usarlo paso a paso.

Step 1: Build Your Device Groups

Open Management and create a group per team or client.

Drag computers into the right group.

Step 2: Assign Group Permissions

Give each user or technician access to the groups they need.

Nobody sees a machine outside their assignment.

Así es como se ve:

✓ Control: A test user only sees the computers inside their assigned group.

Step 3: Turn On Scheduled Access

Set start and end times for contractors or temporary staff.

Access expires without anyone remembering to revoke it.

Cómo usar la compatibilidad con múltiples monitores de Splashtop

Compatibilidad con varios monitores lets you see every remote screen at once instead of flipping between them.

Aquí te mostramos cómo usarlo paso a paso.

Step 1: Start a Session on a Multi-Screen PC

Connect to a computer that has two or more displays.

The toolbar shows a monitor icon with the screen count.

Step 2: Pick Your Viewing Mode

Choose single screen, multi-window, or one merged view.

Multi-window works best on a matching local setup.

Así es como se ve:

✓ Control: Both remote displays render without cropping or black bars.

Step 3: Save the Layout

Splashtop remembers the mode you used for that device.

Your next session opens the same way.

Cómo usar la personalización de marca de Splashtop

Marca personalizada lets you put your own logo and colors on the app your clients download.

Aquí te mostramos cómo usarlo paso a paso.

Paso 1: Abrir la configuración de marca

Go to Settings and find the branding panel.

Admin rights are required to edit it.

Paso 2: Sube tus archivos

Add a square logo and pick your brand color.

Keep the logo under one megabyte for fast loading.

Así es como se ve:

✓ Control: Your logo appears in the download page preview.

Step 3: Publish the Branded App

Save, then share the new download link with clients.

The old link keeps working during the switch.

How to Use Splashtop Real-Time Vulnerability & Patch Manager

Real-Time Vulnerability & Gestión de parches lets you find unpatched software and close the gap before someone finds it first.

Aquí te mostramos cómo usarlo paso a paso.

Paso 1: Ejecutar un análisis de vulnerabilidades

Abrir el seguridad tab and start a scan on a device group.

Results list each finding with a severity score.

Step 2: Sort by Severity

Handle critical items first, then work down the list.

Each entry links to the CVE detail.

Así es como se ve:

✓ Control: The scan count drops after the patch job completes.

Step 3: Push the Patch

Select the affected devices and click remediate.

Confirm the version number after the job finishes.

Cómo usar el portal de administración extendida de Splashtop

Portal de gestión ampliado lets you run inventory, scripts, and reports from one browser tab.

Aquí te mostramos cómo usarlo paso a paso.

Step 1: Open the Portal

Sign in on the web and open the management portal.

You can skip navigation menus by using the search bar at the top.

Step 2: Check Device Inventory

Review the hardware, OS build, and installed software per machine.

Export the list to CSV for your asset register.

Así es como se ve:

✓ Control: Your inventory export downloads with one row per device.

Step 3: Schedule a Report

Set a weekly report and send it to your inbox.

Reports cover session history and patch status.

Cómo usar la integración de Splashtop HaloITSM

Integración de HaloITSM lets you launch a support session straight from the ticket you are reading.

Aquí te mostramos cómo usarlo paso a paso.

Paso 1: Generar una clave API

Create a key in Splashtop and copy it once.

Store it in your password manager immediately.

Step 2: Paste It Into HaloITSM

Open the integrations page in Halo and add Splashtop.

Paste the key and test the connection.

Así es como se ve:

✓ Control: The test connection returns a success message in Halo.

Step 3: Start a Session From a Ticket

Open any ticket and click the Splashtop button.

Session notes post back to the ticket automatically.

How to Use Splashtop SOS App Customizer

Personalización de la aplicación SOS lets you shape the small app your users run before an attended session.

Aquí te mostramos cómo usarlo paso a paso.

Step 1: Edit the SOS Template

Open the SOS settings and edit the welcome texto.

Keep it under two short lines.

Step 2: Add a Custom Field

Ask for a ticket number or department on launch.

The value shows next to the session in your queue.

Así es como se ve:

✓ Control: Your custom field appears in the session queue during a test run.

Step 3: Test the Download

Run the link on a spare machine before you send it out.

Check the wording on both Windows and Mac.

Cómo usar la configuración confiable del sistema Splashtop

Configuración confiable del sistema lets you apply the same settings to every machine instead of one at a time.

Aquí te mostramos cómo usarlo paso a paso.

Step 1: Build a Baseline

Configure one machine the way you want them all.

Save it as a configuration template.

Step 2: Apply It to a Group

Push the template to a device group.

Devices that are offline pick it up when they reconnect.

Así es como se ve:

✓ Control: Every device in the group reports a matching configuration state.

Step 3: Watch for Drift

The console flags machines that fall out of line.

Reapply the baseline in one click.

Consejos y atajos profesionales de Splashtop

After two years of daily sessions, these are the tips I actually use.

Atajos de teclado

Acción	Atajo
Alternar pantalla completa	Ctrl + Shift + Enter
Monitor remoto Switch	Ctrl + Shift + Right Arrow
Send Ctrl + Alt + Delete	Ctrl + Alt + Insert
Disconnect session	Ctrl + Shift + Q

Características ocultas que la mayoría de la gente pasa por alto

• File transfer both ways: Drag files straight into the session window instead of emailing them to yourself.
• Session notes: Type a note before you disconnect and it stays on the device record.
• Wake on LAN: Power on a sleeping office PC from the console if the network supports it.

Errores comunes que debes evitar al instalar Splashtop

Mistake #1: Installing the Streamer on the Wrong Machine

Mistake #2: Letting the Host Computer Sleep

Mistake #3: Sharing One Login Across the Team

Solución de problemas de la tapa de salpicaduras

Problem: The Session Will Not Connect

Causa: Splashtop may encounter connection issues due to firewall settings.

Arreglar: Allow the Streamer through the firewall and open outbound port 443. Then retry the connection.

Problem: The Screen Lags or Stutters

Causa: Users should check their internet connection if they experience performance issues with Splashtop.

Arreglar: Run a speed test, switch to a wired link, and drop the session quality one level.

Problem: A Feature Is Missing From the Menu

Causa: The host and client are running different builds.

Arreglar: Updating Splashtop to the latest version can resolve many common issues. Update both ends, then reconnect.

📌 Nota: Si ninguna de estas soluciones resuelve su problema, póngase en contacto con el servicio de asistencia de Splashtop.

¿Qué es Splashtop?

Salpicadero es software de acceso remoto for individuals and businesses.

Think of it like a long cable running from your screen to a computer somewhere else.

Mira este breve resumen:

Want to watch full video content elsewhere? Use copy link to save it, add it to watch later, or open show transcript and follow along using the transcript.

On mobile you can also search with your voz, and show less collapses a long description.

Judge tutorials by age, not popularity — a clip with 24k views from 1 month ago often beats one with 2.2m views from 5 years ago.

Uploads from hours ago, weeks ago, or months ago match the current interface. A walkthrough from 4 years ago or 3 years ago will not.

The 17k views walkthrough from Structured Progress LLC posted 10 months ago is a solid starting point, and a clip from 1 year ago still holds up.

If a page fails to load, please try again later.

Incluye estas características clave:

• Gestión autónoma de puntos finales: Runs updates, alerts, and health checks across your fleet automatically.
• Splashtop Remote Support: Attended and unattended support sessions for helpdesk teams.
• Gestión de acceso: Group-based permissions, scheduled access, and two-factor rules.
• Compatibilidad con varios monitores: View, span, or switch between all connected remote displays.
• Marca personalizada: White-label the support app, emails, and connection prompts.
• Tiempo real Vulnerabilidad & Patch Management: CVE-based scanning with one-click remediation across the fleet.
• Portal de gestión ampliado: A single console for device inventory, actions, and audit logs.
• Integración de HaloITSM: Two-way sync between Splashtop sessions and HaloITSM tickets.
• Personalización de la aplicación SOS: Custom text, fields, and consent prompts on the SOS download.
• Configuración fiable del sistema: Configuration baselines that keep devices consistent.

Para una revisión completa, consulte nuestra Reseña de Splashtop.

Precios de Splashtop

Esto es lo que costará Splashtop en 2026:

Plan	Precio	Mejor para
Acceso remoto individual	$5/año	One person accessing their own computers
Acceso remoto Pro	8,25 dólares por persona al año	Small teams sharing machines
Rendimiento de acceso	$13 por persona al año	Designers and editores needing high frame rates
Splashtop Enterprise	Costumbre	Large IT departments and managed service providers

Prueba gratuita: Yes — 7 days on business plans, no credit card required.

Garantía de devolución de dinero: Yes — 30 days on annual subscriptions.

💰 Mejor relación calidad-precio: Remote Access Pro at $8.25/person per year — it adds users and shared devices for a few dollars more than Solo.

Splashtop frente a alternativas

¿Cómo se compara Splashtop? Este es el panorama competitivo:

Herramienta	Mejor para	Precio	Clasificación
Salpicadero	Fast, affordable remote access	$5/año	⭐ 4.3
Obtener pantalla	Acceso solo a través del navegador	$4.17/mes	⭐ 3.9
TeamViewer	Broad device support	$18.90/mes	⭐ 4.4
Cualquier escritorio	Low-latency sessions	$32,31 al mes	⭐ 4.3
RemotePC	Budget yearly plans	$22.12/año	⭐ 4.0
Conexión RealVNC	Cross-platform control	$4.99/mes	⭐ 4.2
Ir a resolver	All-in-one IT desk	$57/mes	⭐ 4.1
ISL en línea	Self-hosted option	$16.90/mes	⭐ 4.0
Más allá de la confianza	Acceso privilegiado	Costumbre	⭐ 4.4

Selecciones rápidas:

• Mejor en general: Splashtop — strong performance at the lowest per-seat cost
• Mejor presupuesto: Getscreen — browser-based access from $4.17/month
• Ideal para principiantes: RemotePC — simple setup and flat yearly billing
• Ideal para TI empresarial: BeyondTrust — deep revisión de cuentas and privileged access controls

🎯 Alternativas a los paneles antisalpicaduras

¿Buscas alternativas a Splashtop? Aquí tienes las mejores opciones:

• 🚀 Obtener pantalla: Runs entirely in the browser with no client install, which suits quick one-off help sessions.
• ⭐ TeamViewer: The best-known name in remote desktop software, with wide device and platform coverage.
• ⚡ AnyDesk: Light client and fast frame rates on weak connections, popular with solo technicians.
• 💰 PC remoto: Flat yearly pricing with generous computer counts, aimed at small teams watching costs.
• 🔧 Conexión RealVNC: Mature VNC technology with strong Linux and Raspberry Pi support for developers.
• 🏢 Ir a resolver: Bundles remote support with ticketing and device management for mid-sized IT teams.
• 🔒 ISL en línea: Can run on your own server, which helps in regulated industries with strict data rules.
• 💼 Más allá de la confianza: Enterprise-grade privileged remote access with heavy auditing and compliance controls.

Para ver la lista completa, consulte nuestra Alternativas a Splashtop guía.

⚔️ Comparativa de Splashtop

Así es como Splashtop se compara con cada competidor:

• Splashtop frente a Getscreen: Getscreen is cheaper and simpler, but Splashtop wins on endpoint management and multi-monitor work.
• Splashtop frente a TeamViewer: TeamViewer has more integrations. Splashtop costs far less for the same day-to-day remote access.
• Splashtop frente a AnyDesk: AnyDesk feels snappy on poor links. Splashtop offers deeper management and cheaper team seats.
• Splashtop frente a RemotePC: RemotePC is cheap for many machines. Splashtop gives better performance and real IT tooling.
• Conexión Splashtop vs RealVNC: RealVNC suits mixed hardware. Splashtop is faster for graphics-heavy work and video playback.
• Splashtop frente a GoTo Resolve: GoTo Resolve packs more modules. Splashtop is leaner, cheaper, and quicker to set up.
• Splashtop contra ISL Online: ISL Online allows on-premise hosting. Splashtop is easier to deploy and better priced per seat.
• Splashtop frente a BeyondTrust: BeyondTrust fits regulated enterprises. Splashtop serves everyone else at a fraction of the cost.

Empiece a usar Splashtop ahora

Aprendiste a usar todas las funciones principales de Splashtop:

• ✅ Gestión autónoma de puntos finales
• ✅ Splashtop Remote Support
• ✅ Gestión de accesos
• ✅ Compatibilidad con múltiples monitores
• ✅ Marca personalizada
• ✅ Real-Time Vulnerability & Patch Management
• ✅ Portal de gestión ampliado
• ✅ Integración con HaloITSM
• ✅ Personalización de la aplicación SOS
• ✅ Configuración del sistema confiable

Siguiente paso: Elige una función y pruébala ahora.

Most people start with Splashtop Remote Support.

Tarda menos de 5 minutos.

Preguntas frecuentes

¿Para qué se utiliza Splashtop?

Splashtop is remote desktop software used to reach a computer from anywhere. People use it for remote access to work machines, IT support, file transfer, and helping family members.

¿Splashtop es completamente gratuito?

No. Splashtop offers a free trial and a limited personal tier, but paid plans start at Remote Access Solo for $5/year according to current listed pricing.

¿Es Splashtop mejor que TeamViewer?

Splashtop usually costs less and streams video more smoothly. TeamViewer has more integrations. For everyday remote access, most users find Splashtop the better value.

¿Es seguro usar Splashtop?

Yes. Sessions use TLS encryption, device authentication, and optional two-factor login. Risk comes from sharing credentials, not from the software itself.

¿Cómo funciona el sistema de precios de Splashtop?

Plans are billed per person per year. Remote Access Solo is $5/year, Remote Access Pro is $8.25/person per year, and Access Performance is $13/person per year.