Escolhendo o certo CRM is like choosing a superpower, right?
You need one that fits your team, not some fancy chart.
But, Creatio vs Bitrix24? Which one?
They both seem awesome, but which one actually makes your life easier?
You’re stuck comparing features, trying to figure out if it’s worth the price.
Don’t worry. We’re going to break down Creatio vs Bitrix24. We’ll look at the real stuff, like how easy it is to use and if it’ll actually boost your sales.
Visão geral
We’ve spent countless hours diving deep into both Creatio and Bitrix24.
Our team tested every feature, ran real-world scenarios, and analyzed user feedback.
This comparison reflects our hands-on experience and data-driven insights.
Boost sales by 30% with Creatio’s automação tools. Start your journey today!
Preços: It has a free trial. The premium plan starts at $25/month.
Principais características:
- No-Code Platform.
- Workflow Automation.
- Omnichannel Marketing.
Looking for an affordable solution? Bitrix24 offers a robust platform with a wide range of features.
Preços: It has a free trial. The premium plan starts at $49/month.
Principais características:
- CRM
- Gerenciamento de projetos
- Communication Tools
What is Creatio?
Think of Creatio as a super-flexible CRM.
It’s built for folks who want to customize everything.
You get tools to automate workflows and boost sales.
It’s strong for mid-sized to big companies.
Explore também nossos favoritos Creatio CRM alternatives…
Principais benefícios
Creatio has some strong points that make it stand out. It helps make your work faster and better.
- No-Code Freedom: Build apps fast. Change workflows easily. No coding needed!
- Boosts Efficiency: Automate tasks. This frees up your team.
- 360° Customer View: See all customer info in one spot. Understand them better.
- AI Smart Help: Uses AI for predictions. Helps make smart business choices.
- Integrated Modules: Combines sales, marketing, and service. All in one place.
Preços
All the plans will be billed annually.
- Crescimento: US$ 25/mês.
- Empresa: US$ 55/mês.
- Ilimitado: US$ 85/mês.
Prós
Contras
What is Bitrix24?
Bitrix24 does a lot. CRM, project management, and even website building.
It’s a great choice for small to medium businesses.
Explore também nossos favoritos Bitrix24 alternatives…
Nossa opinião
Ready to take control of your projects and boost your team’s productivity? Bitrix24 gives you the tools you need to excel at project management, with over 10 million users worldwide.
Principais benefícios
- Feature-rich CRM: Manage your contacts, deals, and sales pipeline.
- Integrated project management: Plan, track, and easily collaborate on projects.
- Built-in communication tools: Chat, video conference, and file sharing within the platform.
- Website builder: Create landing pages and websites without any coding.
- Aplicativo móvel: Access your work from anywhere, anytime.
Preços
- Básico: $49/organization/month, 5 Users.
- Padrão: $99/organization/month, 50 Users.
- Profissional: $199/organization/month, 100 Users.
- Empresa: $399/organization/month, 250 Users.
Prós
Contras
Comparação de recursos
Escolhendo o certo CRM is a defining part of establishing long-lasting relationships with customers, maximizing efficiency, and scaling your business environment.
The following detailed comparison of Creatio CRM vs Bitrix24 focuses on core features to help you determine which platform to automate workflows and sales processes for your unique company structure.
1. Low-Code vs All-in-One Platform
- Creatio is renowned for its low code platform, Studio Creatio, granting citizen developers a maximum degree of freedom to build applications and automate industry workflows with no code tools.
- Bitrix24 presents itself as an all in one platform that unifies CRM applications, project management tools, task management, and a communications platform for remote teams, making it incredibly easy for pequenas empresas to start with a single platform.
2. Business Process and Workflow Automation
- Creatio’s core strength lies in robust negócios process management, allowing for deep, customizable end-to-end automated workflows across the organization, which is a significant factor in how companies manage complexity.
- Bitrix24 also offers automation features for streamlining sales pipeline and tasks, but its automated workflows are generally less powerful and geared more toward streamlining internal communications and core crm operations, making Creatio the stronger performer for sophisticated business process modeling.
3. Sales Management and Sales Processes
- Sales Creatio is a powerful tool designed to accelerate sales processes, offering guided selling, sales funnel management, and intelligent forecasting to enhance customer interactions.
- Bitrix24 CRM includes robust sales management features, including lead management, account management, and sales pipeline tracking, which are highly effective for medium sized businesses managing projects and client relationships. Bitrix24 excels by integrating project management tools and task management within the sales process.
4. Marketing Automation and Omnichannel Communication
- Marketing Creatio is an omnichannel marketing platform built to orchestrate customer journey processes, from lead generation to running personalized marketing campaigns. It offers comprehensive tools for deep customer segmentation and email marketing.
- Bitrix24’s marketing capabilities focus on email marketing, advertising integration (like Google Analytics), and a contact center for inbound inquiries, effectively managing customer relationships through its communications tools, but its full omnichannel marketing platform features are less advanced than Creatio’s for complex customer journey mapping.
5. Collaboration and Internal Communications
- Bitrix24 shines as a collaboration tools and internal communications platform, offering features like group chats, an activity stream, file sharing, and an employee directory, which helps foster strong customer and employee experiences.
- Creatio’s collaboration features are present and effective for team-based task management, order management, and communicating transparently around the customer and service records, but its primary focus remains on the core crm and workflow efficiency.
6. Customization and Extensibility
- Creatio offers superior customization options, leveraging its low code tools to provide a maximum degree of freedom in tailoring the user interface, adding fields, and integrating with other systems. This is ideal for businesses that require custom industry workflows.
- Bitrix24 is also customizable, offering a marketplace add ons, web forms, and the ability to upload files, but Creatio provides a deeper, platform-level ability to build applications.
7. Project and Task Management
- Bitrix24 is a classic crm that includes comprehensive project management tools, such as Gantt charts, Kanban boards, and controle de tempo, making managing projects and tasks an integral part of the user experience.
- While Creatio includes strong task management capabilities for tracking activities related to sales and service, Bitrix24 is a better solution for companies where project management is a highly defining part of daily operations.
8. User Experience and Ease of Use
- Creatio’s user interface is widely praised for its ease of use and intuitive design, helping new users and citizen developers quickly adopt the system.
- Bitrix24 offers many features and a unified platform, but its sheer functional breadth can result in a steeper learning curve for new users, with some reviewers noting that navigating its many features and comprehensive modules can initially be complex.
9. Deployment and Pricing Structure
- Creatio products are primarily cloud-based, but also offer on-premise options and a modular approach.
- Bitrix24 is available as both a cloud and self-hosted solution. Bitrix24 offers a free plan with unlimited users and attractive fixed-tier paid plans, while Creatio’s pricing is generally higher, often on a per user basis, reflecting its focus on enterprise-grade business process management and deep customization.
What to Look For When Choosing CRM Software?
- Platform Philosophy: Determine if you need Creatio’s code platform to automate complex workflows and crm with advanced features (ideal for large enterprises like Société Générale Group or BNP Paribas Group seeking maximum customization), or Bitrix24’s simpler, user-friendly all-in-one approach that’s a good simple crm for smaller businesses and improving team productivity.
- Customization and Technology: Assess the platform’s ability to let the creatio team or a development partner create custom business logic; Creatio is a strong performer in low-code technology, while Bitrix24 is more out-of-the-box.
- Core CRM Capabilities: Ensure robust contact management and the ability to effectively streamline the sales revenue flow. Both offer these, but review how each handles the product catalog and different aspects of online stores if e-commerce is a focus.
- Reporting and Data: Prioritize the ability to generate reports and gain deep analytics. Advanced features for reporting are often gated behind a professional plan or higher, helping you review your sales revenue.
- Cost and Support: Compare the base cost and the availability of responsive support resources. Creatio often provides more dedicated support, which is crucial for maximizing system use and ensuring genuine care for customers.
- Mobility and Site Tools: Check the functionality of their mobile apps for field sales teams. Also, evaluate the tools for building landing pages and connecting a main company site to the CRM for lead generation.
- Global Presence and Data Sovereignty: Consider the vendor’s local presence (e.g., Creatio has six offices and strong roots in the European Union) and compliance with data regulations, especially if dealing with major groups like Société Générale Group.
- Alternative Context: Know that other solutions, like Zoho CRM, exist and may offer a different blend of features, pricing, and scalability, making it wise to benchmark them against these advanced features.
Veredicto final
So, which one wins? It depends on your needs.
For complex sales and deep marketing automation, Creatio CRM is the top pick.
Its powerful workflow tools and no-code platform fazer it great.
Yes, the learning curve is steeper, but the power is worth it.
If you need all-in-one tools like document management and tasks, which are free, Bitrix24 is good.
Look at the screenshots and try the free trial of each.
We’ve shown you the real deal and tested both. Pick the one that fits your team best.
More of Creatio CRM
Here’s a brief comparison of Creatio CRM with these software solutions:
- Creatio CRM vs Pipedrive: Creatio CRM offers comprehensive process automation and no-code customization for diverse business workflows, whereas Pipedrive specializes in visual sales pipeline management, simplifying deal tracking.
- Creatio vs GoHighLevel: Creatio is a no-code platform for CRM and business process automation. It helps businesses speed up sales, marketing, and service tasks. GoHighLevel is an all-in-one sales platform and marketing tool. It’s built for marketing agencies and small business owners to grow their own business.
- Creatio CRM vs Keap: Creatio CRM provides extensive sales automation and AI-powered insights for complex processes, while Keap focuses on simplifying contact management, email marketing, and appointments for small businesses.
- Creatio CRM vs ActiveCampaign: Creatio CRM delivers a unified platform for automating sales, service, and marketing processes with deep customization; ActiveCampaign excels in intelligent marketing automation, segmentation, and email campaigns.
- Creatio CRM vs Hubspot: Creatio CRM emphasizes highly customizable workflows and robust process automation, while HubSpot offers a broader, more integrated suite for marketing, sales, and customer service, known for ease of use.
- Creatio CRM vs Clickfunnels: Creatio CRM is a comprehensive CRM focused on managing customer relationships and automating business processes; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- Creatio CRM vs Folk: Creatio CRM provides powerful marketing automation and detailed analytics for complex needs. Folk is a user-friendly, collaborative contact management system best suited for smaller teams.
- Creatio CRM vs Instantly: Creatio CRM offers broad CRM capabilities with robust workflow automation and marketing campaigns, while Instantly focuses specifically on automated cold email outreach and lead nurturing.
- Creatio CRM vs Clickup: Creatio CRM is a dedicated, process-driven CRM platform with strong automation; ClickUp is a versatile work management tool that includes CRM features alongside project and task management.
- Creatio CRM vs Monday CRM: Creatio CRM provides advanced sales and marketing automation with extensive customization, while Monday CRM emphasizes visual workflows and team collaboration, often used for project management.
- Creatio CRM vs Cápsula CRM: Creatio CRM offers a robust, scalable platform with comprehensive automation and no-code capabilities. Capsule CRM is a simpler contact management system focused on tracking sales opportunities.
- Creatio CRM vs Insightly: Creatio CRM provides a comprehensive, no-code platform for automating sales, service, and marketing processes; Insightly offers a feature-rich CRM with project management and relationship linking.
- Creatio CRM vs Freshsales CRM: Creatio CRM offers powerful workflow automation and in-depth customization for complex sales operations. At the same time, Freshsales CRM prioritizes an intuitive interface and visual sales pipeline management for sales teams.
- Creatio CRM vs Salesforce: Creatio CRM provides a flexible, process-driven platform with strong no-code customization; Salesforce is an industry-leading, highly scalable, and comprehensive enterprise CRM with a vast app ecosystem.
More of Bitrix24
Here’s a brief comparison of Bitrix24 with these software solutions:
- Bitrix24 vs Pipedrive: Bitrix24 provides a comprehensive suite including CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
- Bitrix24 vs GoHighLevel: Bitrix24 is like a big office suite. It has CRM, but also tools for talking with your team and managing projects. It’s good if you need many things in one place. GoHighLevel is more about sales and marketing.
- Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
- Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
- Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
- Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
- Bitrix24 vs Folk: Bitrix24 is an all-encompassing platform for various business functions; Folk is a more focused, collaborative contact management system.
- Bitrix24 vs Imediatamente: Bitrix24 provides a broad array of business tools, including CRM; Instantly specializes in automated cold email outreach and sales cadences.
- Bitrix24 vs Clique para cima: Bitrix24 is an integrated platform for CRM, project management, and collaboration; ClickUp is a versatile work management tool with customizable views.
- Bitrix24 vs Monday: Bitrix24 offers a wide-ranging business solution with CRM; Monday CRM provides highly visual and customizable workflows for project and client management.
- Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration; Capsule CRM is a simpler, more streamlined contact and sales pipeline manager.
- Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
- Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM; Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
- Bitrix24 vs Salesforce: Bitrix24 provides an all-in-one solution for various business sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.
Perguntas frequentes
What are the core distinctions that businesses should consider?
When comparing Bitrix24 and Creatio, it’s vital to focus on their primary strengths. Bitrix24 provides a comprehensive suite of business tools, while Creatio excels in specialized CRM and workflow automation.
Is Creatio better for customer relationship management (CRM)?
Yes, Creatio is often better for a dedicated CRM. It has a strong workflow and automation. If your business needs a robust customer relationship tool, Creatio is a good choice. Bitrix24, while a CRM, has a wider feature set.
Does Bitrix24 have a good mobile app?
Bitrix24’s mobile app has limitations. While it offers basic functions, some users find it less refined. If mobile access is crucial, test it thoroughly.
Can I integrate third-party apps with Creatio?
Yes, Creatio supports many third-party integrations and connects with many tools, making it flexible for businesses with existing software.
How do the dashboards compare between Bitrix and Creatio?
Creatio’s dashboards are more sales-focused and offer deep analytics. Bitrix24’s dashboards are more general and cover tasks, CRM, and communication. Creatio is better for sales analysis.
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