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Creatio CRM vs ClickUp: The Honest Comparison Nobody Shows

por | Last updated May 1, 2026

Ganhador
clique para cima
4.3
  • Plano gratuito para sempre disponível
  • ClickUp Brain Assistente de IA
  • Mais de 1.000 integrações de aplicativos
  • Embutido Controle de tempo
  • Gantt, Kanban, Calendar Views
  • $18/mo Cheaper Than Creatio
  • Planos pagos a partir de US$ 7/usuário/mês
Vice-campeão
Logotipo do CRM Creatio
3.5
  • Plataforma sem código Construtor
  • Fluxos de trabalho da indústria para 20 setores verticais
  • Motor BPM nativo incluído
  • Agentes de IA para Vendas e Atendimento ao Cliente
  • Mais de 700 conectores de marketplace
  • Vendas, Marketing e Serviço CRM
  • Planos pagos a partir de US$ 25/usuário/mês

⚡ Veredito rápido:

  • Preços: ClickUp starts at $7/user/month vs Creatio CRM at $25/user/month
  • Ideal para: ClickUp for project management and task collaboration, Creatio CRM for sales, marketing, and service workflow automação
  • Principal diferença: ClickUp is project management software with an AI assistente; Creatio is a no-code platform to automate workflows and CRM applications
  • Nossa escolha: ClickUp for most teams — cheaper, has a free forever plan, and serves a much broader audience for project and task management
Creatio CRM vs ClickUp

Creatio CRM vs ClickUp solve very different problems for very different teams.

Creatio is a no code platform to automate workflows and CRM applications.

ClickUp is project management software for tasks, docs, and team communication.

Yet teams often weigh them against each other when picking a single negócios plataforma.

This comparison shows which one fits your goals.

Visão geral

Esta comparação abrange preços, funcionalidades e facilidade de uso.

Também analisamos para quem cada ferramenta funciona melhor.

Nossas fontes incluem especificações publicadas, documentação e avaliações do G2.

Ao final, você saberá qual ferramenta se adequa às suas necessidades.

O que é ClickUp?

ClickUp is a project management platform built for teams of every size.

It helps you manage tasks, docs, goals, and team communication in one workspace.

The platform includes ClickUp Brain, an AI assistant for task management.

You also get Gantt charts, kanban boards, calendars, and a whiteboard feature.

Most teams choose it because the free plan and paid plan tiers fit any budget.

🏆 Winner: ClickUp

⭐ 4,3/5 | 💰 A partir de US$ 7/usuário/mês

A project management software that combines task management, docs, time tracking, and team communication features in one place. The free forever plan makes it easy to test before paying.

Preços ClickUp

Eis o custo do ClickUp em 2026. Vamos analisar os detalhes.

PlanoPreçoIdeal para
Livre$0Solo workers and smaller teams testing the platform
IlimitadoUS$ 7 por usuário por mêsPequenas empresas needing unlimited storage and integrations
NegóciosUS$ 12 por usuário por mêsMid-size teams managing complex projects and time tracking
EmpresaPersonalizadoLarge companies needing single sign on and HIPAA compliance

Preços verificados em abril de 2026.

Preços Clickup

Teste grátis: Yes, ClickUp offers a 15-day free trial on paid plans. No credit card is required to start using the free forever plan.

Garantia de reembolso: ClickUp provides a 30-day money-back guarantee on all paid plans, billed annually.

📌 Observação: ClickUp’s free plan supports an unlimited number of users. The free forever plan is one of the most generous in project management software, though it caps custom fields at 100 uses.

⚠️ Aviso: You must upgrade your entire workspace at once. All members are billed annually together, so you cannot mix free and paid users on one plan.

Principais benefícios do ClickUp

Here’s what makes ClickUp worth considering. Compared to other project management tools and business software, ClickUp ships with enough features for most teams out of the box.

  • One Workspace for Everything: ClickUp centralizes tasks, docs, calendars, and chat in one entire workspace. Teams stop switching between four or five different apps.
  • Plano Gratuito para Sempre: The free plan covers unlimited users and basic task management. It’s generous enough for solo workers and small teams to manage projects without paying.
  • ClickUp Brain AI Assistant: The AI assistant called ClickUp Brain summarizes tasks, drafts updates, and helps save time on writing. It works inside docs and view tasks across your tech stack.
  • Flexible Project Views: Switch between list, kanban board, gantt charts, calendar, and timeline views. Each view tasks differently so every team member can work how they prefer, and you can assign tasks across teams imediatamente.
  • Time Tracking and Goals: Built-in time tracking lets you log hours against estimates. Goals link to specific tasks so you can save time and measure progress on complex tasks.
  • Mais de 1.000 integrações: Connect ClickUp with Google Drive, Slack, Zoom, and over 1,000 other tools. The api access supports custom workflow automação across your stack.
  • Built-In Whiteboard Feature: Real time editing, brainstorming, and team communication happen in one place. The whiteboard feature replaces tools like Miro for many teams.
ClickUp

O que nossa equipe observou

Nosso escritor signed up for ClickUp and used it for everyday project management tasks. Here’s what stood out from that hands-on time:

experiência pessoal com o ClickUp

Vantagens e Desvantagens do ClickUp

✅ Prós
  • Free forever plan supports unlimited users and basic project management
  • Affordable paid plans starting at $7 per user per month
  • Over 1,000 integrations including Google Drive, Slack, and Zoom
  • ClickUp Brain AI assistant helps save time on task management and writing
❌ Contras
  • User interface is complex and can overwhelm new users at first
  • Customer support lacks phone support, only knowledge base and live chat
  • Time tracking features can be cumbersome to use for some teams

O que é o Creatio CRM?

Creatio CRM is a no code platform to automate workflows and CRM applications.

It helps sales, marketing, and service teams orchestrate customer journey stages.

The platform includes Sales Creatio, Marketing Creatio, and Studio Creatio modules.

Citizen developers can build applications with no code tools and drag-and-drop design.

Most companies pick it for industry workflows in 20 verticals and account management depth.

Análise honesta do Creatio CRM - Assista antes de usar

Creatio CRM

⭐ 3,5/5 | 💰 A partir de US$ 25/usuário/mês

A no code platform to automate workflows and CRM. Creatio offers industry workflows for 20 verticals and a marketplace of 700+ connectors. Built on cloud technology, Creatio is headquartered in Boston with six offices globally and a strong local presence in each region.

Preços do Creatio CRM

Aqui está o custo do Creatio CRM em 2026. Vamos analisar os detalhes.

PlanoPreçoIdeal para
CrescimentoUS$ 25 por usuário por mêsSmall businesses starting with sales and marketing automation
EmpresaUS$ 55 por usuário por mêsMid-market companies needing advanced workflow automation
IlimitadoUS$ 85 por usuário por mêsLarge companies needing full no-code platform access

Preços verificados em abril de 2026.

Preços do Creatio CRM

Teste grátis: Yes, Creatio offers a free trial that requires no credit card to start. You can test the no-code platform before talking to sales.

Garantia de reembolso: Creatio does not publish a standard money-back guarantee. Refund terms are negotiated as part of the contract on a per-deal basis.

📌 Observação: Creatio claims a 37% lower total cost of ownership thanks to its no-code architecture. Customers usando Creatio often see a 70% reduction in implementation timelines compared to traditional CRMs.

⚠️ Aviso: Pricing starts at $25 per user per month and goes up quickly. The Unlimited plan at $85/user/month puts Creatio out of reach for many smaller teams.

Principais benefícios do Creatio CRM

Eis o que torna o Creatio CRM uma opção a ser considerada:

  • No Code Platform Builder: Creatio is a no code platform to automate workflows of any complexity. Citizen developers can build applications without writing code, giving teams maximum degree of freedom and improved efficiency across operations.
  • Fluxos de trabalho da indústria para 20 verticais: Creatio offers industry workflows tailored to banking, manufacturing, telecom, and more. Each vertical comes with pre-built sales processes and templates.
  • Three CRM Applications: Sales Creatio, Marketing Creatio, and a service module cover the full customer journey. The omnichannel marketing platform supports campaigns across email, social, and SMS, helping teams grow revenue across channels.
  • Motor BPM nativo: A built-in business process management engine handles complex workflows. This is rare among CRM applications and a defining part of why enterprises pick Creatio.
  • Creatio AI Agents: AI agents handle account research, lead conversion, and ticket resolution autonomously. Creatio products include analytics and AI-powered insights for data-driven decisions.
  • Complementos do Marketplace: Over 700 connectors and templates expand the platform. The Creatio team maintains long lasting relationships with AMD, Bayer, Société Générale Group, and BNP Paribas Group.
  • Recognized by Industry Analysts: Named a Strong Performer in Forrester reports and a Visionary in the Gartner Magic Quadrant for Sales Force Automation in 2025. Creatio products consistently enhance customer and employee experiences in regulated industries.
Página inicial do Creatio CRM

O que nossa equipe observou

Our writer signed up for Creatio and explored the no-code platform across sales and marketing modules. Here’s what stood out:

Experiência pessoal com o Creatio CRM

Prós e contras do Creatio CRM

✅ Prós
  • No code platform to automate workflows for sales, marketing, and service
  • Fluxos de trabalho industriais para 20 setores verticais reduzem significativamente o tempo de configuração.
  • Native business process management engine handles complex automation
  • Marketplace of over 700 connectors and templates extends the platform
❌ Contras
  • Pricing starts at $25 per user per month, expensive for smaller teams
  • No free plan or free forever option for solo workers and tiny teams
  • Steeper learning curve due to platform complexity and depth of features

Comparação de recursos

Ready to dive into a detailed comparison of Creatio CRM vs ClickUp?

We’ll explore nine key features to help you determine which platform best suits your needs.

RecursoClickUpCreatio CRM
Preço inicial$0 (Free) / $7/user/moUS$ 25 por usuário por mês
Plano Gratuito
Gerenciamento de projetos⚠️ (limited)
CRM & Sales Processes⚠️ (basic)
Plataforma sem código⚠️ (workflow only)
Assistente de IA✅ (ClickUp Brain)✅ (Creatio AI)
Controle de tempo
Mais de 1.000 integrações⚠️ (700+)
Fluxos de trabalho da indústria✅ (20 verticais)
Ideal paraProject management, productivityCRM, workflow automation

1. Gestão de Projetos

ClickUp: ClickUp is a project management platform built around tasks. You get list view, kanban board, gantt charts, and a calendar view. The multi-level hierarchy (Workspaces, Spaces, Folders, Lists, Tasks, Subtasks) handles complex projects and multiple projects across teams.

gerenciamento de projetos clickup

Creatio CRM: Creatio focuses on business process management, not project management software. You can manage tasks tied to deals, leads, or customer journey stages. But it lacks dedicated project views like the kanban board or list views found in ClickUp.

2. CRM and Sales Processes

ClickUp: ClickUp can handle basic CRM through custom fields and List views. Some teams build a pipeline with kanban boards. But it lacks deal tracking, account management, lead scoring, and the sales creatio depth that purpose-built CRM applications provide.

Creatio CRM: Creatio is a code platform built for sales processes. Sales Creatio handles lead management, opportunity tracking, account management, and order management. The platform helps you accelerate sales processes of any complexity. AI agents autonomously handle account research and lead conversion tasks.

Automações de vendas do CRM Creatio

⚠️ Aviso: If you need real CRM, ClickUp will not replace Creatio CRM. Forcing a project management tool to do account management leads to messy dados and frustrated sales teams.

3. No Code Platform Builder

ClickUp: ClickUp lets you create custom automations, fields, and views. The AI Automation Builder helps non-technical users create rules without code. But it does not let you build applications from scratch the way a true low code platform does.

Construtor de automação ClickUp AI

Creatio CRM: Studio Creatio is a low code platform giving citizen developers the tools to build applications. You can design data models, create UI screens, and ship full apps with no code tools. Creatio enables organizations to digitize workflows and develop third-party integrations on their own.

Estúdio de CRM Creatio da Creatio

4. AI Assistant and Automation

ClickUp: ClickUp Brain is the AI assistant baked into tasks, docs, and chat. It summarizes long threads, drafts replies, and helps users save time on writing. ClickUp Brain works inside view tasks, docs, and the AI Notetaker for meetings.

ClickUp

Creatio CRM: Creatio AI uses agents that handle full workflows. They can do account research, qualify leads, and resolve service tickets without human intervention. The AI is built into customer service, sales, and marketing creatio modules. It works deeper but requires CRM data to function well.

Criação de CRM IA

5. Marketing and Customer Journey

ClickUp: ClickUp helps marketing teams manage projects, campaigns, and content calendars. You can plan launches, track tasks, and collaborate on copy. But it does not send marketing campaigns, score leads, or automate emails the way a marketing creatio platform does.

Creatio CRM: Marketing Creatio is an omnichannel marketing platform that runs campaigns across email, SMS, social, and web. It tracks leads, automates nurture sequences, and helps you orchestrate customer journey paths. The platform consolidates customer data so teams build long lasting relationships.

Aplicativo de Marketing CRM Creatio

6. Time Tracking and Resource Management

ClickUp: ClickUp includes native time tracking, time estimates, and workload views. You can log hours, track billable work, and prevent burnout with workload management. Resource management is one of ClickUp’s strongest features for agencies and service teams.

rastreamento de tempo ClickUp

Creatio CRM: Creatio is not built for time tracking. The platform focuses on business environment workflows, not billable hours. If your business needs time logs tied to tasks, you’ll have to integrate a third-party tool through marketplace add ons.

7. Integrações e Conjunto de Tecnologias

ClickUp: ClickUp connects with over 1,000 tools including Google Drive, Slack, Zoom, GitHub, and HubSpot. The api access lets developers build custom integrations. Most popular SaaS apps already have a native ClickUp connector.

ClickUp

Creatio CRM: Creatio offers 700+ marketplace add ons covering ERPs, telephony, document signing, and email. The code platform supports REST and SOAP APIs. Integrations skew enterprise — Salesforce, SAP, Microsoft Dynamics — rather than productivity apps.

Integrações úteis do Creatio CRM

8. Team Communication and Collaboration

ClickUp: ClickUp built communication features directly into the platform. The team messenger, real time editing in docs, comments on tasks, and the whiteboard feature let everyone work together. Guest access lets clients view tasks without taking a paid seat.

Creatio CRM: Creatio focuses on customer-facing communication, not internal team chat. You get tools for communicating transparently with customers across email, calls, and social. Internal collaboration happens through tasks and comments tied to records, not a dedicated chat experience.

9. Preços e custos

Vamos comparar os planos de preços lado a lado.

Nível do planoClickUpCreatio CRM
Plano Gratuito$0 (usuários ilimitados)❌ (no free plan)
Entrada / InicianteUS$ 7 por usuário por mês (Ilimitado)US$ 25/usuário/mês (Crescimento)
Nível intermediárioUS$ 12 por usuário por mês (Empresarial)US$ 55/usuário/mês (Plano Empresarial)
Nível superiorPersonalizado (Empresarial)US$ 85/usuário/mês (Ilimitado)

ClickUp: ClickUp offers a free forever plan plus three paid tiers. The Unlimited plan at $7 per user monthly is a strong entry point. ClickUp’s plans scale with team size, and the free trial lets you test paid features for 15 days before committing.

Creatio CRM: Creatio costs more because it bundles a full CRM, marketing platform, and no-code tools. At $25/user/month, the Growth plan is enterprise pricing for SMBs. The 37% lower TCO claim only pays off when you replace multiple tools with Creatio.

Diferentes cenários

Se você precisarEscolherPor que
Orçamento apertadoClickUpFree forever plan + $7/user starting price
Real CRM and sales pipelinesCreatio CRMPurpose-built sales creatio module
Project management for any teamClickUpGantt, kanban, list, and calendar views
No code platform to build appsCreatio CRMStudio Creatio for citizen developers
Time tracking and billable hoursClickUpRastreamento de tempo nativo incluído
Marketing campaigns and journeysCreatio CRMPlataforma de marketing omnicanal
Beginner-friendly learning curveClickUpFaster onboarding, more tutorials

💰 Seu orçamento

ClickUp wins easily on price with a free plan and $7 entry tier. Creatio’s $25 starting price reflects its enterprise CRM scope.

🔌 Seu conjunto de tecnologias

ClickUp’s 1,000+ integrations cover most modern SaaS apps and productivity tools. Creatio’s 700+ marketplace add ons skew toward enterprise systems like SAP and Salesforce.

📝 Your Workflow Needs

Pick ClickUp for project tasks, content calendars, and team productivity. Pick Creatio for sales pipelines, marketing campaigns, and complex industry workflows.

🎓 Seu nível de experiência

ClickUp has more YouTube tutorials and ClickUp University for self-serve learning. Creatio requires partner support or live onboarding training to get full value.

🆓 Testes e demonstrações grátis

ClickUp gives you a 15-day free trial plus a free forever plan with no card needed. Creatio offers a free trial but most enterprise deals require a sales demo.

🛟 Opções de suporte

ClickUp offers 24/7 live chat and a knowledge base, but no phone support on lower tiers. Creatio includes dedicated success managers and partner network support for higher plans.

Guia de Troca

Already using one of these tools? Here’s what to expect if you switch. We’ve also linked to each vendor’s site for the most current pricing.

🔄 Switching from ClickUp to Creatio CRM?

✅ O que você vai ganhar:

  • True CRM with sales processes, account management, and order management
  • Omnichannel marketing platform to orchestrate customer journey campaigns
  • No code platform to automate workflows of any complexity

❌ O que você perderá:

  • Free forever plan and ability to keep solo workers on free seats
  • Native time tracking, kanban board task views, and the whiteboard feature
  • Affordable per-user pricing — Creatio costs roughly 3x more per seat

📋 Como mudar:

  1. Export tasks, custom fields, and contact data from ClickUp’s entire workspace
  2. Book a Creatio demo and import data through the platform’s CSV importer
  3. Recreate sales processes in Sales Creatio and rebuild marketing automations
🔄 Switching from Creatio CRM to ClickUp?

✅ O que você vai ganhar:

  • Free forever plan with unlimited users and lower per-user pricing across paid plans
  • Built-in project management with gantt charts, kanban board, and task management
  • ClickUp Brain AI assistant plus native time tracking and resource management views

❌ O que você perderá:

  • Industry workflows for 20 verticals and the native business process management engine
  • Sales Creatio, Marketing Creatio, and Studio Creatio modules for full CRM coverage
  • 700+ enterprise connectors and Creatio AI agents for autônomo lead handling

📋 Como mudar:

  1. Export contacts, deals, and custom records from Creatio as CSV files
  2. Sign up for ClickUp’s free plan and import data into Spaces and Lists
  3. Pair ClickUp with a dedicated CRM (HubSpot, Pipedrive) if you still need real sales tracking

O que nossa avaliação não abordou

This comparison focused on small businesses and mid-market teams choosing between project management software and CRM applications. We didn’t test enterprise-only deployments with custom contracts, single sign on configurations, or HIPAA compliance setups. Creatio’s full implementation usually goes through partner support, so individual user experience may vary based on the implementation team. If you are a Fortune 500 buyer or evaluating both tools for replacing legacy ERPs, your priorities will differ from what we’ve covered here.

Veredicto final

CategoriaGanhador
💰 PreçosClickUp
🚀 Gestão de ProjetosClickUp
📊 CRM & Sales ProcessesCreatio CRM
⚙️ No Code Platform BuilderCreatio CRM
🤖 Assistente de IAClickUp
⏱️ Controle de tempoClickUp
🔌 IntegraçõesClickUp
🏆 Vencedor GeralClickUp

🏆 VENCEDOR: CLICKUP

ClickUp venceu em 5 das 7 categorias.

Ideal para: Project management, task management, productivity teams, marketing teams, agencies

Creatio CRM and ClickUp are very different products built for different jobs. ClickUp is a project management platform that helps teams plan, track, and ship work. Creatio is a no code platform to automate workflows and run sales, marketing, and service operations.

Creatio is excellent for mid-market and enterprise teams that need a full CRM with industry workflows. The platform offers genuine care for complex business needs, with offerings like Sales Creatio and Studio Creatio. If your business runs on sales pipelines and customer journey orchestration, Creatio earns its premium price.

However, if you need a tool that serves the broadest possible audience, ClickUp is the better choice. The free forever plan, $7 entry tier, and 1,000+ integrations make it accessible to solo workers and Fortune 500 teams alike. Pair ClickUp with a dedicated CRM if needed, and you’ve covered most business operations at a fraction of Creatio’s cost.

Mais comparações do ClickUp

Veja como o ClickUp se compara a outros concorrentes:

ClickUp vs Asana

ClickUp vence em: Lower pricing, more views (gantt charts, whiteboard feature), built-in time tracking, AI assistant included on paid plans

Asana vence em: Cleaner user interface, faster onboarding, stronger reportagem for executives, more polished mobile app

ClickUp vs Monday.com

ClickUp vence em: Free forever plan with unlimited users, more views per task, deeper customization, lower per-user pricing

Monday.com vence em: Simpler learning curve, more visual dashboards, smoother color-coded boards for new tasks

ClickUp vs Notion

ClickUp vence em: Real project management features, gantt charts, time tracking, formal task management with assignees and due dates

Noção vitórias em: Better for knowledge base and docs, cleaner writing experience, more flexible database properties

ClickUp vs Trello

ClickUp vence em: Way more features beyond kanban, complex projects support, time tracking, AI assistant, built-in docs

O Trello se destaca em: Dead-simple kanban board interface, faster onboarding for non-technical users, lighter footprint

Mais comparações do Creatio CRM

Veja como o Creatio CRM se compara a outros concorrentes:

Creatio CRM vs Salesforce

A Creatio vence em: True no code platform builder, lower total cost of ownership (37% claim), faster implementation timelines, native BPM engine

A Salesforce se destaca em: Larger AppExchange marketplace, more third-party developers, deeper community resources, broader market recognition

Creatio CRM vs HubSpot

A Creatio vence em: Industry workflows for 20 verticals, no code tools to build applications, deeper account management, better fit for complex sales

A HubSpot vence em: Generous free CRM tier, easier setup for SMBs, stronger inbound marketing tools, larger marketplace of free templates

Creatio CRM vs Pipedrive

A Creatio vence em: Full marketing automation included, no code platform to automate workflows, AI agents that handle full sales tasks

Pipedrive vence em: Lower starting price, faster setup time, simpler interface for solo sales reps, focused pipeline-only experience

Creatio CRM vs Monday CRM

A Creatio vence em: Native business process management, sales creatio depth, marketplace of 700+ enterprise connectors, AI-powered insights

Vitórias do CRM na segunda-feira em: Visual board interface, lower price point, simpler onboarding, more accessible for non-CRM-trained teams

Perguntas frequentes

O que é CRM na Creatio?

CRM in Creatio refers to a unified platform that handles sales, marketing, and customer service workflows. It includes Sales Creatio for pipelines, Marketing Creatio for omnichannel campaigns, and a service module for support. The platform is built on a no-code foundation, so non-technical users can customize CRM applications without coding.

Para que serve o ClickUp?

ClickUp is used for project management, task management, team communication, and productivity. Teams use it to plan projects, track progress, manage tasks, and collaborate on docs. The whiteboard feature, time tracking, and ClickUp Brain AI assistant make it a complete project management platform with a high score from G2 reviewers.

Is ClickUp better than Creatio CRM for sales teams?

No, Creatio CRM is built for sales teams, while ClickUp is built for project management. If you need real CRM features like account management, lead scoring, and deal pipelines, Creatio is the better choice. ClickUp can mimic basic pipelines with custom fields, but it lacks the depth of true sales creatio tools — see our full comparison above for details.

How much does ClickUp cost compared to Creatio?

ClickUp starts at $0 with its free forever plan, then $7 per user monthly for the Unlimited plan. Creatio CRM starts at $25 per user monthly on the Growth plan. ClickUp is roughly 3x cheaper at the entry tier. ClickUp plans rarely offer discounts, but the free tier is completely free with unlimited users.

Which is better for marketing teams: Creatio or ClickUp?

It depends on the work. Marketing teams running campaigns, lead nurture, and customer journey orchestration should pick Creatio for its omnichannel marketing platform. Marketing teams that need to plan content calendars, manage launches, and collaborate on assets are better served by ClickUp.

What essential features does ClickUp include for new users?

ClickUp’s features cover task management, docs, time tracking, gantt charts, and ClickUp Brain AI. The platform constantly ships new features and other features like the AI Notetaker and live training sessions. User permissions, single sign on, and custom fields are available across paid plans for tighter team control. For a deeper ClickUp review, check our full ClickUp guide.

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