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Creatio CRM vs ClickUp: The Honest Comparison Nobody Shows

par | Last updated May 1, 2026

Gagnant
clic vers le haut
4.3
  • Plan gratuit à vie disponible
  • ClickUp Brain Assistant IA
  • Plus de 1 000 intégrations d'applications
  • Intégré Suivi du temps
  • Gantt, Kanban, Calendar Views
  • $18/mo Cheaper Than Creatio
  • Abonnements payants à partir de 7 $/utilisateur/mois
Finaliste
Logo Creatio CRM
3.5
  • Plateforme sans code Constructeur
  • Flux de travail sectoriels pour 20 secteurs verticaux
  • Moteur BPM natif inclus
  • Agents IA pour les ventes et le service
  • Plus de 700 connecteurs de marché
  • Ventes, marketing et service CRM
  • Abonnements payants à partir de 25 $/utilisateur/mois

⚡ Quick Verdict:

  • Tarification : ClickUp starts at $7/user/month vs Creatio CRM at $25/user/month
  • Idéal pour : ClickUp for project management and task collaboration, Creatio CRM for sales, marketing, and service workflow automation
  • Différence principale : ClickUp is project management software with an AI assistant; Creatio is a no-code platform to automate workflows and CRM applications
  • Our pick: ClickUp for most teams — cheaper, has a free forever plan, and serves a much broader audience for project and task management
Creation CRM vs Clickup

Creatio CRM vs ClickUp solve very different problems for very different teams.

Creatio is a no code platform to automate workflows and CRM applications.

ClickUp is project management software for tasks, docs, and team communication.

Yet teams often weigh them against each other when picking a single entreprise plate-forme.

This comparison shows which one fits your goals.

Aperçu

This comparison covers pricing, features, and ease of use.

We also break down who each tool works best for.

Our sources include published specs, documentation, and G2 reviews.

By the end, you’ll know which tool fits your needs.

Qu'est-ce que ClickUp ?

ClickUp is a project management platform built for teams of every size.

It helps you manage tasks, docs, goals, and team communication in one workspace.

The platform includes ClickUp Brain, an AI assistant for task management.

You also get Gantt charts, kanban boards, calendars, and a whiteboard feature.

Most teams choose it because the free plan and paid plan tiers fit any budget.

🏆 Winner: ClickUp

⭐ 4,3/5 | 💰 À partir de 7 $/utilisateur/mois

A project management software that combines task management, docs, time tracking, and team communication features in one place. The free forever plan makes it easy to test before paying.

Tarification ClickUp

Voici le coût de ClickUp en 2026. Analysons cela plus en détail.

PlanPrixIdéal pour
Gratuit$0Solo workers and smaller teams testing the platform
Illimité7 $/utilisateur/moispetites entreprises needing unlimited storage and integrations
Entreprise12 $/utilisateur/moisMid-size teams managing complex projects and time tracking
EntrepriseCoutumeLarge companies needing single sign on and HIPAA compliance

Pricing verified April 2026.

Tarification Clickup

Essai gratuit : Yes, ClickUp offers a 15-day free trial on paid plans. No credit card is required to start using the free forever plan.

Garantie de remboursement : ClickUp provides a 30-day money-back guarantee on all paid plans, billed annually.

📌 Note: ClickUp’s free plan supports an unlimited number of users. The free forever plan is one of the most generous in project management software, though it caps custom fields at 100 uses.

⚠️ Avertissement: You must upgrade your entire workspace at once. All members are billed annually together, so you cannot mix free and paid users on one plan.

Principaux avantages de ClickUp

Here’s what makes ClickUp worth considering. Compared to other project management tools and business software, ClickUp ships with enough features for most teams out of the box.

  • One Workspace for Everything: ClickUp centralizes tasks, docs, calendars, and chat in one entire workspace. Teams stop switching between four or five different apps.
  • Plan gratuit à vie : The free plan covers unlimited users and basic task management. It’s generous enough for solo workers and small teams to manage projects without paying.
  • ClickUp Brain AI Assistant: The AI assistant called ClickUp Brain summarizes tasks, drafts updates, and helps save time on writing. It works inside docs and view tasks across your tech stack.
  • Flexible Project Views: Switch between list, kanban board, gantt charts, calendar, and timeline views. Each view tasks differently so every team member can work how they prefer, and you can assign tasks across teams immédiatement.
  • Time Tracking and Goals: Built-in time tracking lets you log hours against estimates. Goals link to specific tasks so you can save time and measure progress on complex tasks.
  • Plus de 1 000 intégrations : Connect ClickUp with Google Drive, Slack, Zoom, and over 1,000 other tools. The api access supports custom workflow automation across your stack.
  • Built-In Whiteboard Feature: Real time editing, brainstorming, and team communication happen in one place. The whiteboard feature replaces tools like Miro for many teams.
ClickUp

What Our Team Noticed

Notre écrivain signed up for ClickUp and used it for everyday project management tasks. Here’s what stood out from that hands-on time:

expérience personnelle ClickUp

Avantages et inconvénients de ClickUp

✅ Avantages
  • Free forever plan supports unlimited users and basic project management
  • Affordable paid plans starting at $7 per user per month
  • Over 1,000 integrations including Google Drive, Slack, and Zoom
  • ClickUp Brain AI assistant helps save time on task management and writing
❌ Inconvénients
  • User interface is complex and can overwhelm new users at first
  • Customer support lacks phone support, only knowledge base and live chat
  • Time tracking features can be cumbersome to use for some teams

Qu'est-ce que Creatio CRM ?

Creatio CRM is a no code platform to automate workflows and CRM applications.

It helps sales, marketing, and service teams orchestrate customer journey stages.

The platform includes Sales Creatio, Marketing Creatio, and Studio Creatio modules.

Citizen developers can build applications with no code tools and drag-and-drop design.

Most companies pick it for industry workflows in 20 verticals and account management depth.

Avis honnête sur Creatio CRM - À voir avant utilisation

Création CRM

⭐ 3,5/5 | 💰 À partir de 25 $/utilisateur/mois

A no code platform to automate workflows and CRM. Creatio offers industry workflows for 20 verticals and a marketplace of 700+ connectors. Built on cloud technology, Creatio is headquartered in Boston with six offices globally and a strong local presence in each region.

Tarification de Creatio CRM

Voici le coût de Creatio CRM en 2026. Analysons cela plus en détail.

PlanPrixIdéal pour
Croissance25 $/utilisateur/moisSmall businesses starting with sales and marketing automation
Entreprise55 $/utilisateur/moisMid-market companies needing advanced workflow automation
Illimité85 $/utilisateur/moisLarge companies needing full no-code platform access

Pricing verified April 2026.

Tarification de Creatio CRM

Essai gratuit : Yes, Creatio offers a free trial that requires no credit card to start. You can test the no-code platform before talking to sales.

Garantie de remboursement : Creatio does not publish a standard money-back guarantee. Refund terms are negotiated as part of the contract on a per-deal basis.

📌 Note: Creatio claims a 37% lower total cost of ownership thanks to its no-code architecture. Customers en utilisant Creatio often see a 70% reduction in implementation timelines compared to traditional CRMs.

⚠️ Avertissement: Pricing starts at $25 per user per month and goes up quickly. The Unlimited plan at $85/user/month puts Creatio out of reach for many smaller teams.

Principaux avantages de Creatio CRM

Here’s what makes Creatio CRM worth considering:

  • No Code Platform Builder: Creatio is a no code platform to automate workflows of any complexity. Citizen developers can build applications without writing code, giving teams maximum degree of freedom and improved efficiency across operations.
  • Flux de travail sectoriels pour 20 secteurs verticaux : Creatio offers industry workflows tailored to banking, manufacturing, telecom, and more. Each vertical comes with pre-built sales processes and templates.
  • Three CRM Applications: Sales Creatio, Marketing Creatio, and a service module cover the full customer journey. The omnichannel marketing platform supports campaigns across email, social, and SMS, helping teams grow revenue across channels.
  • Moteur BPM natif : A built-in business process management engine handles complex workflows. This is rare among CRM applications and a defining part of why enterprises pick Creatio.
  • Creatio AI Agents: AI agents handle account research, lead conversion, and ticket resolution autonomously. Creatio products include analytics and AI-powered insights for data-driven decisions.
  • Modules complémentaires du Marketplace : Over 700 connectors and templates expand the platform. The Creatio team maintains long lasting relationships with AMD, Bayer, Société Générale Group, and BNP Paribas Group.
  • Recognized by Industry Analysts: Named a Strong Performer in Forrester reports and a Visionary in the Gartner Magic Quadrant for Sales Force Automation in 2025. Creatio products consistently enhance customer and employee experiences in regulated industries.
Page d'accueil de Creatio CRM

What Our Team Noticed

Our writer signed up for Creatio and explored the no-code platform across sales and marketing modules. Here’s what stood out:

Expérience personnelle de création CRM

Avantages et inconvénients de Creatio CRM

✅ Avantages
  • No code platform to automate workflows for sales, marketing, and service
  • Les flux de travail sectoriels pour 20 secteurs verticaux réduisent considérablement le temps de configuration.
  • Native business process management engine handles complex automation
  • Marketplace of over 700 connectors and templates extends the platform
❌ Inconvénients
  • Pricing starts at $25 per user per month, expensive for smaller teams
  • No free plan or free forever option for solo workers and tiny teams
  • Steeper learning curve due to platform complexity and depth of features

Comparaison des fonctionnalités

Ready to dive into a detailed comparison of Creatio CRM vs ClickUp?

We’ll explore nine key features to help you determine which platform best suits your needs.

FonctionnalitéClickUpCréation CRM
Prix ​​initial$0 (Free) / $7/user/mo25 $/utilisateur/mois
Plan gratuit
Gestion de projet⚠️ (limited)
CRM & Sales Processes⚠️ (basic)
Plateforme sans code⚠️ (workflow only)
Assistant IA✅ (ClickUp Brain)✅ (Creatio AI)
Suivi du temps
Plus de 1 000 intégrations⚠️ (700+)
Flux de travail industriels✅ (20 verticales)
Idéal pourProject management, productivityCRM, workflow automation

1. Gestion de projet

ClickUp : ClickUp is a project management platform built around tasks. You get list view, kanban board, gantt charts, and a calendar view. The multi-level hierarchy (Workspaces, Spaces, Folders, Lists, Tasks, Subtasks) handles complex projects and multiple projects across teams.

Gestion de projet Clickup

Création CRM : Creatio focuses on business process management, not project management software. You can manage tasks tied to deals, leads, or customer journey stages. But it lacks dedicated project views like the kanban board or list views found in ClickUp.

2. CRM and Sales Processes

ClickUp : ClickUp can handle basic CRM through custom fields and List views. Some teams build a pipeline with kanban boards. But it lacks deal tracking, account management, lead scoring, and the sales creatio depth that purpose-built CRM applications provide.

Création CRM : Creatio is a code platform built for sales processes. Sales Creatio handles lead management, opportunity tracking, account management, and order management. The platform helps you accelerate sales processes of any complexity. AI agents autonomously handle account research and lead conversion tasks.

Création CRM Automatisation des ventes

⚠️ Avertissement: If you need real CRM, ClickUp will not replace Creatio CRM. Forcing a project management tool to do account management leads to messy données and frustrated sales teams.

3. No Code Platform Builder

ClickUp : ClickUp lets you create custom automations, fields, and views. The AI Automation Builder helps non-technical users create rules without code. But it does not let you build applications from scratch the way a true low code platform does.

générateur d'automatisation ClickUp AI

Création CRM : Studio Creatio is a low code platform giving citizen developers the tools to build applications. You can design data models, create UI screens, and ship full apps with no code tools. Creatio enables organizations to digitize workflows and develop third-party integrations on their own.

Studio CRM Creatio de Creatio

4. AI Assistant and Automation

ClickUp : ClickUp Brain is the AI assistant baked into tasks, docs, and chat. It summarizes long threads, drafts replies, and helps users save time on writing. ClickUp Brain works inside view tasks, docs, and the AI Notetaker for meetings.

ClickUp

Création CRM : Creatio AI uses agents that handle full workflows. They can do account research, qualify leads, and resolve service tickets without human intervention. The AI is built into customer service, sales, and marketing creatio modules. It works deeper but requires CRM data to function well.

Création CRM IA

5. Marketing and Customer Journey

ClickUp : ClickUp helps marketing teams manage projects, campaigns, and content calendars. You can plan launches, track tasks, and collaborate on copy. But it does not send marketing campaigns, score leads, or automate emails the way a marketing creatio platform does.

Création CRM : Marketing Creatio is an omnichannel marketing platform that runs campaigns across email, SMS, social, and web. It tracks leads, automates nurture sequences, and helps you orchestrate customer journey paths. The platform consolidates customer data so teams build long lasting relationships.

Application de marketing CRM de création

6. Time Tracking and Resource Management

ClickUp : ClickUp includes native time tracking, time estimates, and workload views. You can log hours, track billable work, and prevent burnout with workload management. Resource management is one of ClickUp’s strongest features for agencies and service teams.

suivi du temps de clic

Création CRM : Creatio is not built for time tracking. The platform focuses on business environment workflows, not billable hours. If your business needs time logs tied to tasks, you’ll have to integrate a third-party tool through marketplace add ons.

7. Intégrations et pile technologique

ClickUp : ClickUp connects with over 1,000 tools including Google Drive, Slack, Zoom, GitHub, and HubSpot. The api access lets developers build custom integrations. Most popular SaaS apps already have a native ClickUp connector.

ClickUp

Création CRM : Creatio offers 700+ marketplace add ons covering ERPs, telephony, document signing, and email. The code platform supports REST and SOAP APIs. Integrations skew enterprise — Salesforce, SAP, Microsoft Dynamics — rather than productivity apps.

Intégrations utiles de Creation CRM

8. Team Communication and Collaboration

ClickUp : ClickUp built communication features directly into the platform. The team messenger, real time editing in docs, comments on tasks, and the whiteboard feature let everyone work together. Guest access lets clients view tasks without taking a paid seat.

Création CRM : Creatio focuses on customer-facing communication, not internal team chat. You get tools for communicating transparently with customers across email, calls, and social. Internal collaboration happens through tasks and comments tied to records, not a dedicated chat experience.

9. Tarification et coûts

Comparons les plans tarifaires côte à côte.

Niveau du planClickUpCréation CRM
Plan gratuit0 $ (utilisateurs illimités)❌ (no free plan)
Entrée / Débutant7 $/utilisateur/mois (illimité)25 $/utilisateur/mois (Croissance)
Niveau intermédiaire12 $/utilisateur/mois (Entreprise)55 $/utilisateur/mois (Entreprise)
Niveau supérieurPersonnalisé (Entreprise)85 $/utilisateur/mois (illimité)

ClickUp : ClickUp offers a free forever plan plus three paid tiers. The Unlimited plan at $7 per user monthly is a strong entry point. ClickUp’s plans scale with team size, and the free trial lets you test paid features for 15 days before committing.

Création CRM : Creatio costs more because it bundles a full CRM, marketing platform, and no-code tools. At $25/user/month, the Growth plan is enterprise pricing for SMBs. The 37% lower TCO claim only pays off when you replace multiple tools with Creatio.

Différents scénarios

Si vous avez besoinChoisirPourquoi
budget serréClickUpFree forever plan + $7/user starting price
Real CRM and sales pipelinesCréation CRMPurpose-built sales creatio module
Project management for any teamClickUpGantt, kanban, list, and calendar views
No code platform to build appsCréation CRMStudio Creatio for citizen developers
Time tracking and billable hoursClickUpSuivi du temps natif inclus
Marketing campaigns and journeysCréation CRMplateforme de marketing omnicanal
Beginner-friendly learning curveClickUpFaster onboarding, more tutorials

💰 Votre budget

ClickUp wins easily on price with a free plan and $7 entry tier. Creatio’s $25 starting price reflects its enterprise CRM scope.

🔌 Votre pile technologique

ClickUp’s 1,000+ integrations cover most modern SaaS apps and productivity tools. Creatio’s 700+ marketplace add ons skew toward enterprise systems like SAP and Salesforce.

📝 Your Workflow Needs

Pick ClickUp for project tasks, content calendars, and team productivity. Pick Creatio for sales pipelines, marketing campaigns, and complex industry workflows.

🎓 Votre niveau d'expérience

ClickUp has more YouTube tutorials and ClickUp University for self-serve learning. Creatio requires partner support or live onboarding training to get full value.

🆓 Essais et démos gratuits

ClickUp gives you a 15-day free trial plus a free forever plan with no card needed. Creatio offers a free trial but most enterprise deals require a sales demo.

🛟 Options d'assistance

ClickUp offers 24/7 live chat and a knowledge base, but no phone support on lower tiers. Creatio includes dedicated success managers and partner network support for higher plans.

Guide de changement

Already using one of these tools? Here’s what to expect if you switch. We’ve also linked to each vendor’s site for the most current pricing.

🔄 Switching from ClickUp to Creatio CRM?

✅ Ce que vous y gagnerez :

  • True CRM with sales processes, account management, and order management
  • Omnichannel marketing platform to orchestrate customer journey campaigns
  • No code platform to automate workflows of any complexity

❌ Ce que vous perdrez :

  • Free forever plan and ability to keep solo workers on free seats
  • Native time tracking, kanban board task views, and the whiteboard feature
  • Affordable per-user pricing — Creatio costs roughly 3x more per seat

📋 Comment changer :

  1. Export tasks, custom fields, and contact data from ClickUp’s entire workspace
  2. Book a Creatio demo and import data through the platform’s CSV importer
  3. Recreate sales processes in Sales Creatio and rebuild marketing automations
🔄 Switching from Creatio CRM to ClickUp?

✅ Ce que vous y gagnerez :

  • Free forever plan with unlimited users and lower per-user pricing across paid plans
  • Built-in project management with gantt charts, kanban board, and task management
  • ClickUp Brain AI assistant plus native time tracking and resource management views

❌ Ce que vous perdrez :

  • Industry workflows for 20 verticals and the native business process management engine
  • Sales Creatio, Marketing Creatio, and Studio Creatio modules for full CRM coverage
  • 700+ enterprise connectors and Creatio AI agents for autonome lead handling

📋 Comment changer :

  1. Export contacts, deals, and custom records from Creatio as CSV files
  2. Sign up for ClickUp’s free plan and import data into Spaces and Lists
  3. Pair ClickUp with a dedicated CRM (HubSpot, Pipedrive) if you still need real sales tracking

What Our Review Didn’t Cover

This comparison focused on small businesses and mid-market teams choosing between project management software and CRM applications. We didn’t test enterprise-only deployments with custom contracts, single sign on configurations, or HIPAA compliance setups. Creatio’s full implementation usually goes through partner support, so individual user experience may vary based on the implementation team. If you are a Fortune 500 buyer or evaluating both tools for replacing legacy ERPs, your priorities will differ from what we’ve covered here.

Verdict final

CatégorieGagnant
💰 TarificationClickUp
🚀 Gestion de projetClickUp
📊 CRM & Sales ProcessesCréation CRM
⚙️ No Code Platform BuilderCréation CRM
🤖 Assistant IAClickUp
⏱️ Suivi du tempsClickUp
🔌 IntégrationsClickUp
🏆 Vainqueur toutes catégoriesClickUp

🏆 GAGNANT : CLICKUP

ClickUp remporte 5 catégories sur 7.

Idéal pour : Project management, task management, productivity teams, marketing teams, agencies

Creatio CRM and ClickUp are very different products built for different jobs. ClickUp is a project management platform that helps teams plan, track, and ship work. Creatio is a no code platform to automate workflows and run sales, marketing, and service operations.

Creatio is excellent for mid-market and enterprise teams that need a full CRM with industry workflows. The platform offers genuine care for complex business needs, with offerings like Sales Creatio and Studio Creatio. If your business runs on sales pipelines and customer journey orchestration, Creatio earns its premium price.

However, if you need a tool that serves the broadest possible audience, ClickUp is the better choice. The free forever plan, $7 entry tier, and 1,000+ integrations make it accessible to solo workers and Fortune 500 teams alike. Pair ClickUp with a dedicated CRM if needed, and you’ve covered most business operations at a fraction of Creatio’s cost.

Comparaison de ClickUp

Voici comment ClickUp se compare à ses concurrents :

ClickUp vs Asana

ClickUp l'emporte sur : Lower pricing, more views (gantt charts, whiteboard feature), built-in time tracking, AI assistant included on paid plans

Asana l'emporte sur : Cleaner user interface, faster onboarding, stronger reportage for executives, more polished mobile app

ClickUp contre Monday.com

ClickUp l'emporte sur : Free forever plan with unlimited users, more views per task, deeper customization, lower per-user pricing

Monday.com l'emporte sur : Simpler learning curve, more visual dashboards, smoother color-coded boards for new tasks

ClickUp contre Notion

ClickUp l'emporte sur : Real project management features, gantt charts, time tracking, formal task management with assignees and due dates

Notion victoires sur : Better for knowledge base and docs, cleaner writing experience, more flexible database properties

ClickUp contre Trello

ClickUp l'emporte sur : Way more features beyond kanban, complex projects support, time tracking, AI assistant, built-in docs

Trello l'emporte sur : Dead-simple kanban board interface, faster onboarding for non-technical users, lighter footprint

Comparaison de Creatio CRM

Voici comment Creatio CRM se compare à ses concurrents :

Création CRM vs Salesforce

Creatio l'emporte sur : True no code platform builder, lower total cost of ownership (37% claim), faster implementation timelines, native BPM engine

Salesforce l'emporte sur : Larger AppExchange marketplace, more third-party developers, deeper community resources, broader market recognition

Creatio CRM vs HubSpot

Creatio l'emporte sur : Industry workflows for 20 verticals, no code tools to build applications, deeper account management, better fit for complex sales

HubSpot l'emporte sur : Generous free CRM tier, easier setup for SMBs, stronger inbound marketing tools, larger marketplace of free templates

Creatio CRM vs Pipedrive

Creatio l'emporte sur : Full marketing automation included, no code platform to automate workflows, AI agents that handle full sales tasks

Pipedrive l'emporte sur : Lower starting price, faster setup time, simpler interface for solo sales reps, focused pipeline-only experience

Création CRM vs Monday CRM

Creatio l'emporte sur : Native business process management, sales creatio depth, marketplace of 700+ enterprise connectors, AI-powered insights

Lundi, CRM remporte la victoire sur : Visual board interface, lower price point, simpler onboarding, more accessible for non-CRM-trained teams

Foire aux questions

Qu'est-ce que le CRM chez Creatio ?

CRM in Creatio refers to a unified platform that handles sales, marketing, and customer service workflows. It includes Sales Creatio for pipelines, Marketing Creatio for omnichannel campaigns, and a service module for support. The platform is built on a no-code foundation, so non-technical users can customize CRM applications without coding.

À quoi sert ClickUp ?

ClickUp is used for project management, task management, team communication, and productivity. Teams use it to plan projects, track progress, manage tasks, and collaborate on docs. The whiteboard feature, time tracking, and ClickUp Brain AI assistant make it a complete project management platform with a high score from G2 reviewers.

Is ClickUp better than Creatio CRM for sales teams?

No, Creatio CRM is built for sales teams, while ClickUp is built for project management. If you need real CRM features like account management, lead scoring, and deal pipelines, Creatio is the better choice. ClickUp can mimic basic pipelines with custom fields, but it lacks the depth of true sales creatio tools — see our full comparison above for details.

How much does ClickUp cost compared to Creatio?

ClickUp starts at $0 with its free forever plan, then $7 per user monthly for the Unlimited plan. Creatio CRM starts at $25 per user monthly on the Growth plan. ClickUp is roughly 3x cheaper at the entry tier. ClickUp plans rarely offer discounts, but the free tier is completely free with unlimited users.

Which is better for marketing teams: Creatio or ClickUp?

It depends on the work. Marketing teams running campaigns, lead nurture, and customer journey orchestration should pick Creatio for its omnichannel marketing platform. Marketing teams that need to plan content calendars, manage launches, and collaborate on assets are better served by ClickUp.

What essential features does ClickUp include for new users?

ClickUp’s features cover task management, docs, time tracking, gantt charts, and ClickUp Brain AI. The platform constantly ships new features and other features like the AI Notetaker and live training sessions. User permissions, single sign on, and custom fields are available across paid plans for tighter team control. For a deeper ClickUp review, check our full ClickUp guide.

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