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Agile CRM vs ClickUp in 2026 — Which One Wins?

por | Last updated Sep 13, 2026

Ganhador
clique para cima
4.3
  • Plano gratuito com usuários ilimitados
  • Mais de 1.000 integrações de aplicativos
  • ClickUp Brain AI Assistente
  • Visualizações de Gantt, Kanban e Calendário
  • Embutido Controle de tempo
  • 100+ Automação Modelos
  • Planos pagos a partir de US$ 7/usuário/mês
Vice-campeão
CRM ágil
2.8
  • Plano gratuito para até 10 usuários
  • Sales, Marketing & Helpdesk in One
  • Built-in Telephony & Email
  • Email A/B Testing
  • Gamificação de Vendas e Classificações
  • Lead Scoring & Automation
  • Planos pagos a partir de US$ 8,99/usuário/mês

⚡ Veredito rápido:

  • Preços: Both have a free plan. ClickUp paid plans start at $7/user/month. Agile CRM starts at $8.99 per user.
  • Ideal para: ClickUp for task and project work. Agile CRM for small sales and marketing teams.
  • Principal diferença: Agile CRM tracks customers and deals. ClickUp tracks tasks and has no dedicated CRM module.
  • Nossa escolha: ClickUp for most teams. It rates 4.3 against Agile CRM’s 2.8.
Agile CRM vs Clickup

Pequenas empresas often shortlist Agile CRM and ClickUp for the same reason.

They want one tool to run sales, tasks, and customer dados.

But these two tools solve very different problems.

Agile CRM is CRM software built around contacts, deals, and marketing automation.

ClickUp is project management software for planning and tracking work.

Pick the wrong one, and you pay for features your team never uses.

Visão geral

This Agile CRM vs ClickUp comparison covers pricing, sales tools, task management, and support.

Analisamos a documentação, as páginas de preços e as avaliações dos usuários para ambas as ferramentas.

Nossos redatores também passaram um tempo interagindo pessoalmente com cada um deles.

Essas observações aparecem nas seções "O que nossa equipe notou" abaixo.

O que é CRM Ágil?

Agile CRM is a cloud-based CRM system for small and medium businesses.

It launched in 2013 and has offices in Índia e as Filipinas.

The company says over 15,000 customers use it globally.

Página inicial do Agile CRM

Agile CRM offers sales automation, marketing tools, and a helpdesk on one platform.

Its contact management gives you a 360-degree view of every customer.

G2 Crowd has also named it a leader in the CRM market.

Here’s a quick video tour of how it works.

Análise honesta do Agile CRM - Assista antes de usar

CRM ágil

⭐ 2,8/5 | 💰 Plano gratuito, pago a partir de US$ 8,99/usuário

An all in one CRM for sales, marketing, and service. The free plan covers up to 10 users. Paid plans add telephony and bigger contact limits.

Preços do CRM Ágil

Here’s what each Agile CRM plan costs in 2026.

PlanoPreçoIdeal para
LivreLivreTeams of up to 10 users testing a CRM
Iniciante$8.99Small teams that need more contacts
Regular$29.99Growing teams that want telephony and automation
Empresa$47.99Teams that need unlimited contacts and access controls

Pricing verified September 2026.

Preços do CRM Ágil

Teste grátis: You don’t need one. The free version supports up to 10 users and 1,000 contacts. No credit card is required.

Garantia de reembolso: We couldn’t find a published refund policy. Test the free plan before you pay for any seat.

📌 Observação: Paid prices are per user, per month, as CRMs typically charge. Worried about a setup fee? You can start free without entering card details.

⚠️ Aviso: Agile CRM lists these as “as low as” rates. Some 2026 sources show Starter near $9.99 and Regular at $39.99. Those figures reflect other billing terms. We use our verified figures above, so confirm the term at checkout.

Principais benefícios do CRM ágil

Here’s what makes Agile CRM worth a look:

  • One shared platform: Sales, marketing, and service live in one interface. That cuts data silos between teams.
  • Funil de vendas visual: See every deal by stage at a glance. Drag deals forward as they progress.
  • Marketing por e-mail: Run campaigns with A/B testing and personalization. Track web engagement to see who visits your site.
  • Helpdesk ticketing: Customer queries become tracked tickets automatically. Support stays linked to each contact record.
  • Gamificação de vendas: Leaderboards and badges spark friendly competition on your sales team. It’s a simple sales enablement boost.
  • Reunião booking: Leads book time directly on your calendar. It syncs with Google Calendar and Outlook.
  • Acesso móvel: Web and mobile apps let reps manage deals and tasks remotely.
Principais benefícios do CRM ágil

O que nossa equipe observou

Nosso escritor signed up for Agile CRM and explored contacts, deals, and campaigns. Here’s what stood out:

Experiência pessoal com CRM ágil

Our writer also recorded a short walkthrough from that session.

Análise honesta do Agile CRM - Assista antes de usar

Vantagens e Desvantagens do CRM Ágil

✅ Prós
  • Free plan covers up to 10 users
  • Vendas, marketing e suporte técnico em uma única ferramenta.
  • Built-in telephony and meeting booking
  • Gamification keeps sales reps motivated
❌ Contras
  • Reviews report falling email delivery rates
  • Bug fixes can take up to two weeks
  • Limited custom fields for larger businesses

O que é ClickUp?

ClickUp is a cloud-based project management platform for teams of any size.

Ele reúne tarefas, documentos, calendários e bate-papo em um único espaço de trabalho.

That means less jumping between separate apps all day.

ClickUp

ClickUp’s features include Gantt charts, a kanban board, and time tracking.

Isso é assistente de IA, ClickUp Brain, helps you track workloads and time spent.

The free forever plan lets you invite an unlimited number of people.

This short review shows the workspace in action.

ClickUp

⭐ 4,3/5 | 💰 Plano gratuito, pago a partir de US$ 7/usuário/mês

Plan work, assign tasks, and log hours in one place. The free plan has no user cap. Paid tiers unlock essential features like unlimited storage and guest access.

Preços ClickUp

ClickUp offers a free plan and three paid tiers.

PlanoPreçoIdeal para
Livre$0Personal use and solo workers
IlimitadoUS$ 7 por usuário por mêsSmaller teams that need storage and integrations
NegóciosUS$ 12 por usuário por mêsMid-sized teams running multiple projects
EmpresaPersonalizadoLarge firms needing HIPAA and live onboarding training

Pricing verified September 2026.

Preços Clickup

Teste grátis: ClickUp offers a 15-day free trial on paid plans. The free plan never expires.

Garantia de reembolso: Every paid plan comes with a 30-day money-back guarantee.

📌 Observação: The free plan limits custom fields to 100 uses. The Unlimited plan removes that cap. Upgrades apply to your entire workspace, so every member moves up together.

⚠️ Aviso: The $7 and $12 rates are billed annually. Month-to-month billing costs more, around $10 and $19 per user. ClickUp also sells a Negócios Plus tier and a paid AI add-on. Neither appears in our pricing data. Check ClickUp’s pricing page for a full comparison.

Principais benefícios do ClickUp

Here’s what ClickUp does well:

  • Vistas flexíveis: Switch between List, Board, Calendar, Gantt, and Timeline. Each team member can view tasks their own way.
  • Clear hierarchy: Work flows from Workspaces to Spaces, Folders, Lists, Tasks, and Subtasks. That structure keeps complex projects tidy.
  • Biblioteca de modelos: Over 1,000 templates cover common workflows. You can also import data from tools you already use.
  • Goals and dashboards: Link measurable goals to real tasks. Dashboards show KPIs, team capacity, and project health live.
  • Colaboração integrada: Communication features like docs, chat, and whiteboards sit beside your work. Real time editing lets people update docs together.
  • Personal command center: A Personal Planner and Notepad help you manage tasks daily.
  • Segurança and mobile: Two-factor authentication and user permissions protect your data. The mobile app even lets you add new tasks offline.
Principais benefícios do ClickUp

O que nossa equipe observou

Our writer used ClickUp to plan tasks and track deadlines in a shared workspace. Here’s what stood out:

experiência pessoal com o ClickUp

Vantagens e Desvantagens do ClickUp

✅ Prós
  • Free plan allows unlimited users
  • Over 1,000 integrations, including Slack and Zoom
  • Native time tracking and workload views
  • Over 100 automation templates to save time
❌ Contras
  • Interface can overwhelm new users
  • No phone support, and live chat starts with a bot
  • Relatórios As ferramentas estão espalhadas por toda a plataforma.

Comparação de recursos

Agile CRM and ClickUp overlap less than you might expect. Below, we compare 10 areas that matter to small businesses.

RecursoCRM ágilClickUp
Preço inicial$8.99 per userUS$ 7 por usuário por mês
Plano Gratuito✅ Até 10 usuários✅ Usuários ilimitados
Gestão de Contatos❌ Templates only
Marketing por e-mail
Helpdesk Ticketing
Telefonia integrada
Gráficos de Gantt
Controle de tempo
Assistente de IA✅ ClickUp Brain
Ideal paraEquipes de vendas e marketingGestão de projetos e tarefas

1. Foco principal

CRM ágil: Agile CRM is a CRM first. Everything centers on contacts, deals, and customer data. Each tool supports your sales processes.

Gestão ágil de contatos CRM

ClickUp: ClickUp is built to manage projects, not customers. Tasks, subtasks, and a due date drive every workflow. Marketing, engineering, and operations teams all fit inside it.

gerenciamento de projetos clickup

2. Contact & Company Records

CRM ágil: Store people and companies with their full interaction history. Tags and custom fields help you segment contacts. Larger businesses may find its data mapping too limited.

CRM Ágil para Gestão de Empresas

ClickUp: There’s no dedicated contacts database here. A template-based client tracker is the closest solution. That works for a handful of accounts, not hundreds of leads.

Modelos do construtor ClickUp

3. Sales Pipeline vs Task Boards

CRM ágil: A visual sales pipeline follows each deal from lead to close. Sales forecasting estimates what your open deals will bring in.

Gestão ágil de negócios com CRM

ClickUp: The kanban board moves tasks between statuses with drag and drop. You can mimic a pipeline with custom statuses. Deal forecasting isn’t built in, though.

clickup kanban

4. Automação de fluxo de trabalho

CRM ágil: Drag-and-drop workflows handle follow-ups, lead scoring, and data entry. Deals move forward without manual clicks.

Automação de Vendas

ClickUp: ClickUp offers ready-made automation rules plus fully custom ones. The AI Automation Construtor sets up rules from a plain-language prompt. Reviewers rate these tools well against rival apps.

Construtor de automação ClickUp AI

5. Marketing & Customer Engagement

CRM ágil: Marketing teams get email campaigns, landing pages, and web popups. Campaigns reach contacts by email, mídias sociais, and mobile. The template builder is simple, though reviews call it inflexible.

Automação de marketing para pequenas empresas

Web engagement tracking adds another layer. You see which contacts visit your site and which pages they view.

CRM Ágil: Regras da Web para Engajar os Visitantes do Seu Site

ClickUp: ClickUp can plan campaigns, but it can’t send them. Teams use it for content calendars, briefs, and approvals. You’ll still need a separate email tool.

⚠️ Aviso: Some Agile CRM users say email delivery rates halved, then halved again. Send a test campaign before you move your whole list.

6. Calendário e Agendamento

CRM ágil: The online calendar gives leads a booking link. Booked slots land in your schedule automatically. No back-and-forth emails needed.

Calendário online do Agile CRM

ClickUp: ClickUp Calendar shows tasks, deadlines, and events in one view. Drag a task to reschedule it. It plans work, but it lacks true employee scheduling.

ClickUp

7. Reporting & Time Tracking

CRM ágil: Reports cover deals, campaigns, and tickets, including revenue generated per period. Still, some reviews call the reports awful and poorly configured. Deeper analytics may need an outside tool.

Relatórios e análises de CRM ágil

ClickUp: Custom dashboards track KPIs and workloads, so employees avoid burnout. ClickUp includes native timers and manual logs for billable hours against estimates. Sprint reports and burndown charts help development teams.

rastreamento de tempo ClickUp

⚠️ Aviso: ClickUp’s reports sit in several places, so they can be hard to find. Some reviews also call its time tracking cumbersome.

8. Helpdesk & Team Communication

CRM ágil: The helpdesk turns customer questions into tickets. Agents can group, label, and track each request. Service stays inside the same CRM as sales.

Fluxos de trabalho ágeis de CRM ajudam a gerenciar o suporte ao cliente.

ClickUp: ClickUp focuses on internal team communication instead. Chat, docs, and a whiteboard feature sit next to your tasks. The AI Notetaker captures meetings and pulls out action items.

ClickUp

9. AI Tools & Integrations

CRM ágil: It syncs with third-party apps like Shopify and Stripe for billing data. That makes it a workable ecommerce CRM for small shops and online services. Reports suggest it will lean on AI agents for predictive analytics.

ClickUp: ClickUp Brain answers questions about your workspace and drafts updates. It works alongside other features like Docs and Chat. Integrations cover Slack, Google Drive, Zoom, and many more.

ClickUp

Enterprise Search goes one step further. It finds files and answers across ClickUp and your connected apps.

ClickUp

10. Preços e Custos

Here’s how the plans line up side by side.

NívelCRM ágilClickUp
LivreGrátis: GrátisGrátis: $0
Entrada pagaStarter: $8.99Ilimitado: US$ 7/usuário/mês
Nível intermediárioRegular: $29.99Empresarial: US$ 12 por usuário por mês
Nível superiorEnterprise: $47.99Empresa: Personalizado

CRM ágil: The free plan is generous for a CRM, but costs climb fast. Regular costs more than three times Starter. Both vendors offer discounts for yearly billing.

ClickUp: ClickUp plans cost less per seat once you pay. The Business plan adds Google sign-in and advanced dashboards. Budget extra for the AI add-on.

Diferentes cenários

Se você precisarEscolherPor que
Lowest paid seat priceClickUpCheaper entry plan per user
Deal tracking and forecastingCRM ágilBuilt for the sales process
Email campaigns and landing pagesCRM ágilAutomação de marketing nativa
Project and task trackingClickUpGantt, kanban, and timeline views
A large team on a free planClickUpNo user cap
tickets de suporte ao clienteCRM ágilBuilt-in helpdesk
Configuração rápidaCRM ágilInterface mais simples para aprender

💰 Seu orçamento

Both tools are completely free to start, so try the free tiers first. Once you pay, ClickUp stays cheaper per seat as your team grows.

🔌 Seu conjunto de tecnologias

Map your tech stack before you choose. ClickUp connects to far more apps, while Agile CRM covers core sales and store links.

📝 Seu trabalho diário

Do you prospect on LinkedIn and chase leads by email? You need a CRM. Juggling deadlines across complex tasks and teams? ClickUp fits better.

🎓 Seu nível de experiência

Agile CRM promises easy implementation, unlike Infusionsoft, which can take months to learn. ClickUp has a steeper curve, but ClickUp University offers free courses.

🆓 Testes e demonstrações grátis

Agile CRM’s free plan needs no credit card. ClickUp’s free plan has enough features for a real test. A trial of paid tiers is available too.

🛟 Opções de suporte

ClickUp has 24/7 live chat and a knowledge base, but no phone support. Agile CRM fans mention great support and a great price. Other reviews describe different answers from each agent.

Guia de Troca

Já utiliza alguma dessas ferramentas? Veja o que muda ao mudar.

🔄 Switching from Agile CRM to ClickUp?

✅ O que você vai ganhar:

  • Gantt charts, timelines, and task dependencies
  • Time tracking and resource management tools
  • Unlimited users on the free plan

❌ O que você perderá:

  • A real contacts database and deal tracking
  • Email campaigns with A/B testing
  • Helpdesk tickets and built-in calling

📋 Como mudar:

  1. Export contacts and deals from Agile CRM as CSV files.
  2. Create a ClickUp workspace and pick a CRM template.
  3. Import the files and map each column to a custom field.
🔄 Switching from ClickUp to Agile CRM?

✅ O que você vai ganhar:

  • A true sales pipeline with forecasting
  • Marketing automation and landing pages
  • Leaderboards that motivate your reps

❌ O que você perderá:

  • Docs, chat, and whiteboards for teamwork
  • Flexible project views like Gantt and Timeline
  • The ClickUp Brain AI assistant

📋 Como mudar:

  1. Export client lists and tasks from ClickUp as CSV files.
  2. Sign up for Agile CRM’s free plan.
  3. Import contacts, then rebuild open deals in the pipeline.

O que nossa avaliação não abordou

This comparison focused on small businesses and smaller teams. We didn’t test API access limits or single sign on setup. Enterprise plan security, live training, and in person onboarding were out of scope. Our notes reflect September 2026 versions, and new features may change the picture.

Veredicto final

CategoriaGanhador
💰 PreçosClickUp
🤝 CRM & Sales ToolsCRM ágil
📣 Automação de MarketingCRM ágil
📋 Project & Task ManagementClickUp
👶 Facilidade de instalaçãoCRM ágil
📊 ReportagemClickUp
🔌 IntegraçõesClickUp
🛟 Suporte e ConfiabilidadeClickUp
🏆 Vencedor GeralClickUp

🏆 VENCEDOR: CLICKUP

ClickUp venceu em 5 das 8 categorias.

Ideal para: Project management, remote team collaboration, and budget-conscious teams

Agile CRM and ClickUp aim at different jobs. Agile CRM manages leads, deals, and support tickets. ClickUp is business software for projects and daily business operations.

Agile CRM suits tiny sales teams watching every dollar. Its free plan and sales tools cover a lot of ground. But some reviewers say key features, like email sending, broke for weeks.

For most teams, ClickUp is the safer pick. Its 4.3 rating is a high score next to Agile CRM’s 2.8. Our full ClickUp review covers each plan in more depth.

Mais sobre CRM Ágil em comparação

Not sold on Agile CRM? This video walks through its main rivals.

As melhores ferramentas de CRM para as suas necessidades.

Here’s how Agile CRM stacks up against four popular CRMs:

CRM ágil vs HubSpot

O CRM ágil se destaca em: cheaper paid seats, a helpdesk on lower tiers, and sales gamification.

A HubSpot vence em: a bigger app marketplace, deeper reporting, and free lessons through HubSpot Academy.

CRM ágil vs ActiveCampaign

O CRM ágil se destaca em: a free plan, native support tickets, and built-in calling.

ActiveCampaign vitórias em: deeper email automation, a deliverability focus, and a flexible email builder.

CRM Ágil vs. Salesforce

O CRM ágil se destaca em: a far lower price, faster setup, and a free tier.

A Salesforce se destaca em: deep customization, the AppExchange marketplace, and room to scale enterprise-wide.

CRM ágil vs. CRM Freshsales

O CRM ágil se destaca em: a larger free user limit, bundled marketing tools, and gamification.

O Freshsales CRM se destaca em: Freddy AI lead scoring, a cleaner interface, and Freshdesk ties.

Mais comparações do ClickUp

Veja como o ClickUp se compara a outras ferramentas de gerenciamento de projetos:

ClickUp vs Asana

ClickUp vence em: unlimited free members, cheaper paid plans, and native docs and whiteboards.

Asana vence em: a calmer interface, faster onboarding for new hires, and polished portfolio reporting.

ClickUp vs Monday.com

ClickUp vence em: better value, more built-in views, and time tracking on cheaper tiers.

Monday.com vence em: a gentler learning curve, colorful visual boards, and a dedicated CRM product.

ClickUp vs Trello

ClickUp vence em: timeline and Gantt views, native time logs, and task dependencies.

O Trello se destaca em: the simplest kanban setup, almost no learning curve, and Power-Ups linking Jira.

ClickUp vs Noção

ClickUp vence em: task dependencies, workload views, and ready-made automation recipes.

Notion vence em: a cleaner writing space, flexible wiki pages, and linked databases for notes.

Perguntas frequentes

O Agile CRM é realmente gratuito?

Yes. The free plan supports up to 10 users and 1,000 contacts. No credit card is needed. Telephony and higher contact limits require a paid plan.

O Agile CRM é baseado na nuvem?

Yes. It runs fully in the cloud, so there’s nothing to install. You can log in from a web browser or its mobile apps.

Para que o ClickUp é mais indicado?

It’s best for project and task management. Teams use it to plan work, assign tasks, and track time. Docs and chat keep collaboration in one place.

Quais são as desvantagens do ClickUp?

The interface can overwhelm beginners. Reports are scattered, time tracking can feel clunky, and there’s no phone support. Live chat starts with an AI bot.

O ClickUp é realmente gratuito para sempre?

Yes. The free forever plan never expires and allows unlimited users. It caps storage and some features, like 100 custom field uses.

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