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Agile CRM vs ClickUp in 2026 — Which One Wins?

oleh | Last updated Sep 13, 2026

Pemenang
klik naik
4.3
  • Paket Gratis dengan Pengguna Tak Terbatas
  • Lebih dari 1.000 Integrasi Aplikasi
  • ClickUp Brain AI Asisten
  • Tampilan Gantt, Kanban & Kalender
  • Bangun Pencatatan Waktu
  • 100+ Otomatis Templat
  • Paket Berbayar mulai dari $7/pengguna/bulan
Runner Up
CRM Agile
2.8
  • Paket Gratis untuk Hingga 10 Pengguna
  • Sales, Marketing & Helpdesk in One
  • Built-in Telephony & Email
  • Email A/B Testing
  • Gamifikasi Penjualan & Papan Peringkat
  • Lead Scoring & Automation
  • Paket Berbayar mulai dari $8,99/pengguna/bulan

⚡ Kesimpulan Singkat:

  • Harga: Both have a free plan. ClickUp paid plans start at $7/user/month. Agile CRM starts at $8.99 per user.
  • Cocok untuk: ClickUp for task and project work. Agile CRM for small sales and marketing teams.
  • Perbedaan utama: Agile CRM tracks customers and deals. ClickUp tracks tasks and has no dedicated CRM module.
  • Pilihan kami: ClickUp for most teams. It rates 4.3 against Agile CRM’s 2.8.
Agile CRM vs Clickup

Usaha kecil often shortlist Agile CRM and ClickUp for the same reason.

They want one tool to run sales, tasks, and customer data.

But these two tools solve very different problems.

Agile CRM is CRM software built around contacts, deals, and marketing automation.

ClickUp is project management software for planning and tracking work.

Pick the wrong one, and you pay for features your team never uses.

Tinjau

This Agile CRM vs ClickUp comparison covers pricing, sales tools, task management, and support.

Kami meninjau dokumentasi, halaman harga, dan ulasan pengguna untuk kedua alat tersebut.

Para penulis kami juga meluangkan waktu secara langsung bersama masing-masing dari mereka.

Pengamatan tersebut tercantum dalam bagian "Apa yang Tim Kami Perhatikan" di bawah ini.

Apa itu Agile CRM?

Agile CRM is a cloud-based CRM system for small and medium businesses.

It launched in 2013 and has offices in India dan Filipina.

The company says over 15,000 customers use it globally.

Halaman Beranda CRM Agile

Agile CRM offers sales automation, marketing tools, and a helpdesk on one platform.

Its contact management gives you a 360-degree view of every customer.

G2 Crowd has also named it a leader in the CRM market.

Here’s a quick video tour of how it works.

Ulasan Jujur Agile CRM - Tonton Sebelum Menggunakan

CRM Agile

⭐ 2,8/5 | 💰 Paket gratis, berbayar mulai dari $8,99/pengguna

An all in one CRM for sales, marketing, and service. The free plan covers up to 10 users. Paid plans add telephony and bigger contact limits.

Penetapan Harga CRM Agile

Here’s what each Agile CRM plan costs in 2026.

RencanaHargaTerbaik untuk
BebasBebasTeams of up to 10 users testing a CRM
Starter$8.99Small teams that need more contacts
Biasa$29.99Growing teams that want telephony and automation
Perusahaan$47.99Teams that need unlimited contacts and access controls

Pricing verified September 2026.

Penetapan Harga CRM Agile

Uji coba gratis: You don’t need one. The free version supports up to 10 users and 1,000 contacts. No credit card is required.

Garansi uang kembali: We couldn’t find a published refund policy. Test the free plan before you pay for any seat.

📌 Catatan: Paid prices are per user, per month, as CRMs typically charge. Worried about a setup fee? You can start free without entering card details.

⚠️ Peringatan: Agile CRM lists these as “as low as” rates. Some 2026 sources show Starter near $9.99 and Regular at $39.99. Those figures reflect other billing terms. We use our verified figures above, so confirm the term at checkout.

Manfaat Utama CRM Agile

Here’s what makes Agile CRM worth a look:

  • One shared platform: Sales, marketing, and service live in one interface. That cuts data silos between teams.
  • Alur penjualan visual: See every deal by stage at a glance. Drag deals forward as they progress.
  • Pemasaran email: Run campaigns with A/B testing and personalization. Track web engagement to see who visits your site.
  • Helpdesk ticketing: Customer queries become tracked tickets automatically. Support stays linked to each contact record.
  • Gamifikasi penjualan: Leaderboards and badges spark friendly competition on your sales team. It’s a simple sales enablement boost.
  • Pertemuan booking: Leads book time directly on your calendar. It syncs with Google Calendar and Outlook.
  • Akses seluler: Web and mobile apps let reps manage deals and tasks remotely.
Manfaat Utama Agile CRM

Apa yang Tim Kami Amati

Kita penulis signed up for Agile CRM and explored contacts, deals, and campaigns. Here’s what stood out:

Pengalaman Pribadi CRM Agile

Our writer also recorded a short walkthrough from that session.

Ulasan Jujur Agile CRM - Tonton Sebelum Menggunakan

Kelebihan & Kekurangan Agile CRM

✅ Kelebihan
  • Free plan covers up to 10 users
  • Penjualan, pemasaran, dan helpdesk dalam satu alat.
  • Built-in telephony and meeting booking
  • Gamification keeps sales reps motivated
❌ Kekurangan
  • Reviews report falling email delivery rates
  • Bug fixes can take up to two weeks
  • Limited custom fields for larger businesses

Apa itu ClickUp?

ClickUp is a cloud-based project management platform for teams of any size.

Aplikasi ini menyatukan tugas, dokumen, kalender, dan obrolan dalam satu ruang kerja.

That means less jumping between separate apps all day.

KlikUp

ClickUp’s features include Gantt charts, a kanban board, and time tracking.

Its Asisten AI, ClickUp Brain, helps you track workloads and time spent.

The free forever plan lets you invite an unlimited number of people.

This short review shows the workspace in action.

KlikUp

⭐ 4,3/5 | 💰 Paket gratis, berbayar mulai dari $7/pengguna/bulan

Plan work, assign tasks, and log hours in one place. The free plan has no user cap. Paid tiers unlock essential features like unlimited storage and guest access.

Harga ClickUp

ClickUp offers a free plan and three paid tiers.

RencanaHargaTerbaik untuk
Bebas$0Personal use and solo workers
Tak terbatas$7/pengguna/bulanSmaller teams that need storage and integrations
Bisnis$12/pengguna/bulanMid-sized teams running multiple projects
PerusahaanKebiasaanLarge firms needing HIPAA and live onboarding training

Pricing verified September 2026.

Harga Clickup

Uji coba gratis: ClickUp offers a 15-day free trial on paid plans. The free plan never expires.

Garansi uang kembali: Every paid plan comes with a 30-day money-back guarantee.

📌 Catatan: The free plan limits custom fields to 100 uses. The Unlimited plan removes that cap. Upgrades apply to your entire workspace, so every member moves up together.

⚠️ Peringatan: The $7 and $12 rates are billed annually. Month-to-month billing costs more, around $10 and $19 per user. ClickUp also sells a Bisnis Plus tier and a paid AI add-on. Neither appears in our pricing data. Check ClickUp’s pricing page for a full comparison.

Manfaat Utama ClickUp

Here’s what ClickUp does well:

  • Tampilan fleksibel: Switch between List, Board, Calendar, Gantt, and Timeline. Each team member can view tasks their own way.
  • Clear hierarchy: Work flows from Workspaces to Spaces, Folders, Lists, Tasks, and Subtasks. That structure keeps complex projects tidy.
  • Pustaka templat: Over 1,000 templates cover common workflows. You can also import data from tools you already use.
  • Goals and dashboards: Link measurable goals to real tasks. Dashboards show KPIs, team capacity, and project health live.
  • Kolaborasi bawaan: Communication features like docs, chat, and whiteboards sit beside your work. Real time editing lets people update docs together.
  • Personal command center: A Personal Planner and Notepad help you manage tasks daily.
  • Keamanan and mobile: Two-factor authentication and user permissions protect your data. The mobile app even lets you add new tasks offline.
Manfaat utama ClickUp

Apa yang Tim Kami Amati

Our writer used ClickUp to plan tasks and track deadlines in a shared workspace. Here’s what stood out:

pengalaman pribadi clickup

Kelebihan & Kekurangan ClickUp

✅ Kelebihan
  • Free plan allows unlimited users
  • Over 1,000 integrations, including Slack and Zoom
  • Native time tracking and workload views
  • Over 100 automation templates to save time
❌ Kekurangan
  • Interface can overwhelm new users
  • No phone support, and live chat starts with a bot
  • Melaporkan Alat-alat tersebut tersebar di seluruh platform.

Perbandingan Fitur

Agile CRM and ClickUp overlap less than you might expect. Below, we compare 10 areas that matter to small businesses.

FiturCRM AgileKlikUp
Harga Mulai$8.99 per user$7/pengguna/bulan
Paket Gratis✅ Hingga 10 pengguna✅ Pengguna tak terbatas
Manajemen Kontak❌ Templates only
Pemasaran Email
Helpdesk Ticketing
Telepon Terintegrasi
Bagan Gantt
Pencatatan Waktu
Asisten AI✅ ClickUp Brain
Terbaik untukTim penjualan dan pemasaranManajemen proyek dan tugas

1. Fokus Utama

CRM Agile: Agile CRM is a CRM first. Everything centers on contacts, deals, and customer data. Each tool supports your sales processes.

Manajemen Kontak CRM Agile

ClickUp: ClickUp is built to manage projects, not customers. Tasks, subtasks, and a due date drive every workflow. Marketing, engineering, and operations teams all fit inside it.

manajemen proyek clickup

2. Contact & Company Records

CRM Agile: Store people and companies with their full interaction history. Tags and custom fields help you segment contacts. Larger businesses may find its data mapping too limited.

Agile CRM Mengelola Perusahaan

ClickUp: There’s no dedicated contacts database here. A template-based client tracker is the closest solution. That works for a handful of accounts, not hundreds of leads.

templat pembuat clickup

3. Sales Pipeline vs Task Boards

CRM Agile: A visual sales pipeline follows each deal from lead to close. Sales forecasting estimates what your open deals will bring in.

Manajemen Transaksi CRM Agile

ClickUp: The kanban board moves tasks between statuses with drag and drop. You can mimic a pipeline with custom statuses. Deal forecasting isn’t built in, though.

clickup kanban

4. Otomatisasi Alur Kerja

CRM Agile: Drag-and-drop workflows handle follow-ups, lead scoring, and data entry. Deals move forward without manual clicks.

Otomatisasi Penjualan

ClickUp: ClickUp offers ready-made automation rules plus fully custom ones. The AI Automation Pembangun sets up rules from a plain-language prompt. Reviewers rate these tools well against rival apps.

Pembuat otomatisasi AI ClickUp

5. Marketing & Customer Engagement

CRM Agile: Marketing teams get email campaigns, landing pages, and web popups. Campaigns reach contacts by email, media sosial, and mobile. The template builder is simple, though reviews call it inflexible.

Otomatisasi pemasaran untuk usaha kecil

Web engagement tracking adds another layer. You see which contacts visit your site and which pages they view.

Agile CRM: Aturan Web untuk Melibatkan Pengunjung Situs Web Anda

ClickUp: ClickUp can plan campaigns, but it can’t send them. Teams use it for content calendars, briefs, and approvals. You’ll still need a separate email tool.

⚠️ Peringatan: Some Agile CRM users say email delivery rates halved, then halved again. Send a test campaign before you move your whole list.

6. Kalender & Penjadwalan

CRM Agile: The online calendar gives leads a booking link. Booked slots land in your schedule automatically. No back-and-forth emails needed.

Kalender Online CRM Agile

ClickUp: ClickUp Calendar shows tasks, deadlines, and events in one view. Drag a task to reschedule it. It plans work, but it lacks true employee scheduling.

KlikUp

7. Reporting & Time Tracking

CRM Agile: Reports cover deals, campaigns, and tickets, including revenue generated per period. Still, some reviews call the reports awful and poorly configured. Deeper analytics may need an outside tool.

Laporan & Analisis CRM Agile

ClickUp: Custom dashboards track KPIs and workloads, so employees avoid burnout. ClickUp includes native timers and manual logs for billable hours against estimates. Sprint reports and burndown charts help development teams.

pelacakan waktu clickup

⚠️ Peringatan: ClickUp’s reports sit in several places, so they can be hard to find. Some reviews also call its time tracking cumbersome.

8. Helpdesk & Team Communication

CRM Agile: The helpdesk turns customer questions into tickets. Agents can group, label, and track each request. Service stays inside the same CRM as sales.

Alur kerja CRM yang tangkas membantu mengelola dukungan pelanggan Anda.

ClickUp: ClickUp focuses on internal team communication instead. Chat, docs, and a whiteboard feature sit next to your tasks. The AI Notetaker captures meetings and pulls out action items.

KlikUp

9. AI Tools & Integrations

CRM Agile: It syncs with third-party apps like Shopify and Stripe for billing data. That makes it a workable ecommerce CRM for small shops and online services. Reports suggest it will lean on AI agents for predictive analytics.

ClickUp: ClickUp Brain answers questions about your workspace and drafts updates. It works alongside other features like Docs and Chat. Integrations cover Slack, Google Drive, Zoom, and many more.

KlikUp

Enterprise Search goes one step further. It finds files and answers across ClickUp and your connected apps.

KlikUp

10. Harga & Biaya

Here’s how the plans line up side by side.

TingkatCRM AgileKlikUp
BebasGratis: GratisGratis: $0
Tiket Masuk BerbayarStarter: $8.99Tak terbatas: $7/pengguna/bulan
Tingkat MenengahRegular: $29.99Bisnis: $12/pengguna/bulan
Tingkat TeratasEnterprise: $47.99Perusahaan: Kustom

CRM Agile: The free plan is generous for a CRM, but costs climb fast. Regular costs more than three times Starter. Both vendors offer discounts for yearly billing.

ClickUp: ClickUp plans cost less per seat once you pay. The Business plan adds Google sign-in and advanced dashboards. Budget extra for the AI add-on.

Skenario yang Berbeda

Jika Anda Membutuhkan…MemilihMengapa
Lowest paid seat priceKlikUpCheaper entry plan per user
Deal tracking and forecastingCRM AgileBuilt for the sales process
Email campaigns and landing pagesCRM AgileOtomatisasi pemasaran asli
Project and task trackingKlikUpGantt, kanban, and timeline views
A large team on a free planKlikUpNo user cap
Tiket dukungan pelangganCRM AgileBuilt-in helpdesk
Pengaturan cepatCRM AgileAntarmuka yang lebih sederhana untuk dipelajari.

💰 Anggaran Anda

Both tools are completely free to start, so try the free tiers first. Once you pay, ClickUp stays cheaper per seat as your team grows.

🔌 Susunan Teknologi Anda

Map your tech stack before you choose. ClickUp connects to far more apps, while Agile CRM covers core sales and store links.

📝 Pekerjaan Harian Anda

Do you prospect on LinkedIn and chase leads by email? You need a CRM. Juggling deadlines across complex tasks and teams? ClickUp fits better.

🎓 Tingkat Pengalaman Anda

Agile CRM promises easy implementation, unlike Infusionsoft, which can take months to learn. ClickUp has a steeper curve, but ClickUp University offers free courses.

🆓 Uji Coba dan Demo Gratis

Agile CRM’s free plan needs no credit card. ClickUp’s free plan has enough features for a real test. A trial of paid tiers is available too.

🛟 Opsi Dukungan

ClickUp has 24/7 live chat and a knowledge base, but no phone support. Agile CRM fans mention great support and a great price. Other reviews describe different answers from each agent.

Panduan Pengalihan

Sudah menggunakan salah satu alat ini? Berikut perubahan yang terjadi saat Anda beralih.

🔄 Switching from Agile CRM to ClickUp?

✅ Apa yang akan Anda peroleh:

  • Gantt charts, timelines, and task dependencies
  • Time tracking and resource management tools
  • Unlimited users on the free plan

❌ Apa yang akan Anda rugikan:

  • A real contacts database and deal tracking
  • Email campaigns with A/B testing
  • Helpdesk tickets and built-in calling

📋 Cara beralih:

  1. Export contacts and deals from Agile CRM as CSV files.
  2. Create a ClickUp workspace and pick a CRM template.
  3. Import the files and map each column to a custom field.
🔄 Switching from ClickUp to Agile CRM?

✅ Apa yang akan Anda peroleh:

  • A true sales pipeline with forecasting
  • Marketing automation and landing pages
  • Leaderboards that motivate your reps

❌ Apa yang akan Anda rugikan:

  • Docs, chat, and whiteboards for teamwork
  • Flexible project views like Gantt and Timeline
  • The ClickUp Brain AI assistant

📋 Cara beralih:

  1. Export client lists and tasks from ClickUp as CSV files.
  2. Sign up for Agile CRM’s free plan.
  3. Import contacts, then rebuild open deals in the pipeline.

Apa yang Tidak Kami Bahas dalam Ulasan Kami

This comparison focused on small businesses and smaller teams. We didn’t test API access limits or single sign on setup. Enterprise plan security, live training, and in person onboarding were out of scope. Our notes reflect September 2026 versions, and new features may change the picture.

Keputusan Akhir

KategoriPemenang
💰 HargaKlikUp
🤝 CRM & Sales ToolsCRM Agile
📣 Otomatisasi PemasaranCRM Agile
📋 Project & Task ManagementKlikUp
👶 Kemudahan PengaturanCRM Agile
📊 PelaporanKlikUp
🔌 IntegrasiKlikUp
🛟 Dukungan & KeandalanKlikUp
🏆 Pemenang KeseluruhanKlikUp

🏆 PEMENANG: CLICKUP

ClickUp memenangkan 5 dari 8 kategori.

Cocok untuk: Project management, remote team collaboration, and budget-conscious teams

Agile CRM and ClickUp aim at different jobs. Agile CRM manages leads, deals, and support tickets. ClickUp is business software for projects and daily business operations.

Agile CRM suits tiny sales teams watching every dollar. Its free plan and sales tools cover a lot of ground. But some reviewers say key features, like email sending, broke for weeks.

For most teams, ClickUp is the safer pick. Its 4.3 rating is a high score next to Agile CRM’s 2.8. Our full ClickUp review covers each plan in more depth.

Perbandingan Lebih Lanjut tentang Agile CRM

Not sold on Agile CRM? This video walks through its main rivals.

Alat CRM Terbaik untuk Kebutuhan Anda

Here’s how Agile CRM stacks up against four popular CRMs:

Agile CRM vs HubSpot

Agile CRM unggul dalam hal: cheaper paid seats, a helpdesk on lower tiers, and sales gamification.

HubSpot unggul dalam hal: a bigger app marketplace, deeper reporting, and free lessons through HubSpot Academy.

Agile CRM vs ActiveCampaign

Agile CRM unggul dalam hal: a free plan, native support tickets, and built-in calling.

Kampanye Aktif menang pada: deeper email automation, a deliverability focus, and a flexible email builder.

Agile CRM vs Salesforce

Agile CRM unggul dalam hal: a far lower price, faster setup, and a free tier.

Salesforce unggul dalam hal: deep customization, the AppExchange marketplace, and room to scale enterprise-wide.

Agile CRM vs Freshsales CRM

Agile CRM unggul dalam hal: a larger free user limit, bundled marketing tools, and gamification.

Freshsales CRM unggul dalam hal: Freddy AI lead scoring, a cleaner interface, and Freshdesk ties.

Perbandingan Lebih Lanjut tentang ClickUp

Berikut perbandingan ClickUp dengan alat manajemen proyek lainnya:

ClickUp vs Asana

ClickUp unggul dalam hal: unlimited free members, cheaper paid plans, and native docs and whiteboards.

Asana menang dalam hal: a calmer interface, faster onboarding for new hires, and polished portfolio reporting.

ClickUp vs Monday.com

ClickUp unggul dalam hal: better value, more built-in views, and time tracking on cheaper tiers.

Monday.com menang dalam hal: a gentler learning curve, colorful visual boards, and a dedicated CRM product.

ClickUp vs Trello

ClickUp unggul dalam hal: timeline and Gantt views, native time logs, and task dependencies.

Trello unggul dalam hal: the simplest kanban setup, almost no learning curve, and Power-Ups linking Jira.

ClickUp vs Notion

ClickUp unggul dalam hal: task dependencies, workload views, and ready-made automation recipes.

Notion menang dalam hal: a cleaner writing space, flexible wiki pages, and linked databases for notes.

Pertanyaan Yang Sering Muncul

Apakah Agile CRM benar-benar gratis?

Yes. The free plan supports up to 10 users and 1,000 contacts. No credit card is needed. Telephony and higher contact limits require a paid plan.

Apakah ada alat AI untuk membuat video?

Yes. It runs fully in the cloud, so there’s nothing to install. You can log in from a web browser or its mobile apps.

ClickUp paling cocok untuk apa?

It’s best for project and task management. Teams use it to plan work, assign tasks, and track time. Docs and chat keep collaboration in one place.

Apa saja kekurangan ClickUp?

The interface can overwhelm beginners. Reports are scattered, time tracking can feel clunky, and there’s no phone support. Live chat starts with an AI bot.

Apakah ClickUp benar-benar gratis selamanya?

Yes. The free forever plan never expires and allows unlimited users. It caps storage and some features, like 100 custom field uses.

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