Feeling swamped trying to pick the right CRM? You’re not alone.
Juggling leads and customer info can get messy, right? You need a system, but which one?
Imagine losing a big sale because you missed a follow-up.
Let’s break down Freshsales CRM vs Bitrix24. We’ll look at the key features and see which one shines.
Think of this as your quick guide to making the best choice for your business.
Visão geral
We dove deep, folks. Our team spent weeks testing both Freshsales CRM and Bitrix24.
We explored every feature, from lead tracking to relatórios, to give you an accurate, hands-on comparison.
Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.
Preços: It has a free trial. The premium plan starts at $9/month.
Principais características:
- Contact Management
- Deal Tracking
- Reporting and Analytics
Looking for an affordable solution? Bitrix24 offers a robust platform with a wide range of features.
Preços: It has a free trial. The premium plan starts at $49/month.
Principais características:
- CRM
- Gerenciamento de projetos
- Communication Tools
What is Freshsales CRM?
Think of Freshsales CRM as your sales buddy.
It helps you track leads and close deals faster.
It’s built to be easy to use so that you can get started immediately.
Explore também nossos favoritos Freshsales CRM alternatives…
Nossa opinião
Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.
Principais benefícios
- Interface amigável: Easy to navigate and learn.
- Built-in phone and email: Connect with customers directly from the platform.
- AI-powered insights: Get helpful suggestions and predictions.
- Preços acessíveis: Offers a free plan and competitive paid plans.
Preços
- Crescimento + 500 contatos de marketing: US$ 9/usuário/mês.
- Pro + 500 contatos de marketing: US$ 39/usuário/mês.
- Empresa + 500 contatos de marketing: US$ 59/usuário/mês.
Prós
Contras
What is Bitrix24?
Bitrix24 is more than just a CRM.
It’s a complete business suite that handles sales, projects, and communication.
Think of it as your all-in-one workspace.
Explore também nossos favoritos Bitrix24 alternatives…
Nossa opinião
Ready to take control of your projects and boost your team’s productivity? Bitrix24 gives you the tools you need to excel at project management, with over 10 million users worldwide.
Principais benefícios
- Feature-rich CRM: Manage your contacts, deals, and sales pipeline.
- Integrated project management: Plan, track, and easily collaborate on projects.
- Built-in communication tools: Chat, video conference, and file sharing within the platform.
- Website builder: Create landing pages and websites without any coding.
- Aplicativo móvel: Access your work from anywhere, anytime.
Preços
- Básico: $49/organization/month, 5 Users.
- Padrão: $99/organization/month, 50 Users.
- Profissional: $199/organization/month, 100 Users.
- Empresa: $399/organization/month, 250 Users.
Prós
Contras
Comparação de recursos
This section is where we look closer at what each platform actually offers.
We break down the details so you can clearly see the differences. Let’s compare the most important features right now.
1. Core CRM Focus
- Freshsales CRM: This is a core crm tool, built for your sales team. It focuses tightly on lead management, contacts, and moving deals through the sales funnel. It is a simple crm that lets you manage sales activities very well.
- Bitrix24: This is an all in one platform, not just a simple crm. While it handles contact management and customer relationship management, it also includes many features for other parts of your company.
2. AI and Automation
- Freshsales CRM: Freshworks gives you Freddy AI. This gives you AI-powered insights and scores your leads. You can easily create automated workflows and use strong workflow automação features to automate tasks in a few seconds.
- Bitrix24: It offers strong automation features across the entire platform. You can automate tasks and task management. However, its automation features are spread across sales and internal communications, not just sales.
3. Pricing Structure
- Freshsales CRM: Its pricing is mostly on a per-user basis. This means you pay for each person using the system. You can get a free trial without a credit card required, which is nice for pequenas empresas.
- Bitrix24: Bitrix24 offers a popular free plan.9 Its paid plans often start as a flat fee for a set number of users. If you need unlimited users, you will need one of their highest professional plan options.
4. Collaboration & Communication
- Freshsales CRM: It has some collaboration tools, but its main focus is on sales activities and external communication. It does not have strong internal communications or file sharing features built-in.
- Bitrix24: This is a true communications platform. It includes group chats, an employee directory, and strong internal communications tools. It’s a unified platform designed for remote teams to collaborate and upload files easily.
5. Project Management
- Freshsales CRM: Managing projects is not a main feature. It offers basic task management linked to sales activities, but no dedicated project tools.
- Bitrix24: Bitrix24 excels at managing projects. It includes advanced features like kanban boards and Gantt charts. It is built to handle both customer relationships and all your company’s tasks.
6. User Interface (UI) and Onboarding
- Freshsales CRM: The user interface is clean and incredibly easy to use. Onboarding new users is quick. You can create a new account and manage contacts in a few seconds.
- Bitrix24: It has many features, so the UI can feel overwhelming. While powerful, the learning curve is steeper for new users, even with support resources.
7. Marketing Tools
- Freshsales CRM: It includes strong marketing campaigns and built-in email features. It offers marketing automation as part of the Freshsales Suite, which connects to other Freshworks products.
- Bitrix24 Crm: It offers tools like web forms and landing pages for lead generation. It is designed for sales and marketing to work together on one site properly.
8. Scalability and Target User
- Freshsales CRM: Excellent value for small businesses and is built to scale up to medium sized businesses. Its per user basis pricing can get costly for huge companies.
- Bitrix24: Its free plan is great for smaller businesses. Its structure is better suited for medium sized businesses that need an all in one platform for many different aspects of the company.
9. Security and Data
- Freshsales CRM: It focuses on high segurança standards for customer data and provides secure connection. The site will often show a verification successful waiting message.
- Bitrix24: Bitrix24 provides robust security and can be hosted on-premise, offering more control over customer data. It also states compliance with European Union data standards.
What to Look For When Choosing CRM Software?
- Company Structure Fit: Does the CRM match your company structure and processes?
- Sales Pipeline Visibility: Does it give a clear view of your entire sales pipeline?
- Mobile Apps Quality: Are the mobile apps useful for working on the go?
- Reporting & Analytics: Can you easily generate reports and connect with Google Analytics?
- Integration Ecosystem: Does it support necessary add-ons or connect easily with platforms like Zoho CRM?
- Inbound Management: How well does it handle inbound inquiries and your contact center?
- Customer Journey: Does it help manage the full customer journey, from lead to customer?
- Product Catalog: Can you manage your product catalog easily within the system?
- Opções de personalização: Does it offer strong customization options for web forms and fields?
- UI/UX Review: Is the browser interface and activity stream intuitive to use?
- Security & Verification: Does the website show clear security protocols and respond quickly to human verification?
Veredicto final
So, which one wins? After testing both, we picked Freshsales CRM.
It’s just easier to use. Plus, its AI helps you find the best leads. Look, if you need a full business suite, Bitrix24 is okay.
But for sales? Freshsales is better. We’ve done the work, so you don’t have to.
You want to close more deals.
Freshsales can help you do that. Trust us; it’s a solid choice for most sales teams.
You’ll spend less time figuring things out and more time selling. That’s the point.
Choosing the right CRM can affect your sales. Freshsales gives you the best chance of success.
More of Freshsales CRM
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation ferramenta.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
More of Bitrix24
Here’s a brief comparison of Bitrix24 with these software solutions:
- Bitrix24 vs Pipedrive: Bitrix24 provides a comprehensive suite including CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
- Bitrix24 vs GoHighLevel: Bitrix24 is like a big office suite. It has CRM, but also tools for talking with your team and managing projects. It’s good if you need many things in one place. GoHighLevel is more about sales and marketing.
- Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
- Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
- Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
- Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
- Bitrix24 vs Folk: Bitrix24 is an all-encompassing platform for various business functions; Folk is a more focused, collaborative contact management system.
- Bitrix24 vs Imediatamente: Bitrix24 provides a broad array of business tools, including CRM; Instantly specializes in automated cold email outreach and sales cadences.
- Bitrix24 vs Clique para cima: Bitrix24 is an integrated platform for CRM, project management, and collaboration; ClickUp is a versatile work management tool with customizable views.
- Bitrix24 vs Monday: Bitrix24 offers a wide-ranging business solution with CRM; Monday CRM provides highly visual and customizable workflows for project and client management.
- Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration; Capsule CRM is a simpler, more streamlined contact and sales pipeline manager.
- Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
- Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM; Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
- Bitrix24 vs Salesforce: Bitrix24 provides an all-in-one solution for various business sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.
Perguntas frequentes
Is Freshsales CRM better than Bitrix24 for a small sales team?
Yes, Freshsales CRM often proves more efficient for small sales teams. Its user-friendly interface and AI-powered lead scoring simplify the sales process, while Bitrix24’s broad features can be overwhelming for smaller teams.
Can I integrate MailChimp with both Freshsales CRM and Bitrix24?
Yes, both platforms offer MailChimp integration. Freshsales CRM typically provides smoother integration focused on sales and marketing alignment. Bitrix24’s integration is part of its broader platform connectivity.
Which CRM has better mobile access, Freshsales CRM or Bitrix24?
Freshsales CRM generally has a more streamlined and responsive mobile app focusing on core sales tasks. Bitrix24’s mobile app offers extensive functionality but can be resource-intensive and less intuitive.
Does Bitrix24 offer project management tools in addition to CRM?
Bitrix24 includes robust project management tools, unlike Freshsales CRM, which primarily focuses on sales. This makes Bitrix24 suitable for businesses needing integrated project and sales management.
Which CRM is more straightforward for onboarding a new sales representative?
Freshsales CRM typically makes it easier to onboard new sales reps. Its intuitive UI and focused sales features reduce the learning curve. Bitrix24’s comprehensive suite requires more training and time to master.
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