9 Best Capsule CRM Alternatives: Expert Comparison in 2025

por | Última atualização Jul 13, 2025

Melhor Geral
gohighlevel logo
4.75
  • Digital Marketing Engine
  • Capture New Leads
  • Nurture Leads
  • Automated Booking
  • Create Membership
  • Teste gratuito disponível
  • Paid Plan Starts at $97
Melhor valor
pipedrive
4.50
  • Gestão de Leads
  • Personalize ofertas
  • Projetos Pipedrive
  • Campanhas Pipedrive
  • Análises poderosas
  • Teste gratuito disponível
  • Plano pago a partir de US$ 14
Mais em destaque
comprar
4.25
  • Construtor de Automação
  • Poderoso CRM
  • Marketing por e-mail e texto
  • Cool Landing Pages
  • Sales Pipeline
  • Teste gratuito disponível
  • Paid Plan Starts at $249
alternativas de CRM para cápsulas

Tired of feeling like your CRM is stuck in a time capsule?

Você não está sozinho.

Many businesses find that Capsule CRM, while decent, just doesn’t cut it anymore regarding features, integrations, or pricing.

In this fast-paced world, you need a customer relationship management (CRM) solution that empowers you to build lasting customer relationships, not hold you back.

We’ve compiled this comprehensive guide to the 9 best Capsule CRM alternativas.

Ready to break free and unleash your business’s true potential? Let’s dive in!

What is the Best Capsule CRM Alternative?

Choosing the “best” alternative depends entirely on your specific needs and priorities.

But don’t worry, we’ve simplificado the process.

Below, you’ll find a curated list of the top Capsule CRM alternatives, ranked based on a combination of factors like features, ease of use, pricing, and customer support.

This will help you identify the perfect solution to streamline your customer relationship management and boost your business growth.

1. Gohighlevel (⭐️ 4,75)

GoHighLevel é uma plataforma completa criada para agências.

Ajuda a gerenciar leads, vendas e esforços de marketing.

It bundles many essential business tools into one.

Libere seu potencial com nosso Tutorial GoHighLevel.

Explore também o nosso Capsule CRM vs GoHighLevel comparação!

Building digital marketing in GoHighLevel

Nossa opinião

Vá para o Alto Nível

This is great for agencies and businesses wanting to consolidate tools. The automation capabilities are very strong.

Principais benefícios

  • Plataforma de marketing completa.
  • Marca branca disponível.
  • Campanhas automatizadas.
  • Ferramentas de nutrição de leads.
  • Relatórios abrangentes.

Preços

  • Iniciante: US$ 97/mês.
  • Ilimitado: US$ 297/mês.
GoHighLevel Pricing

Prós

  • All-in-one solution.
  • Interface amigável.
  • Powerful automation tools.
  • Integrações abrangentes.
  • Active community & support.

Contras

  • Curva de aprendizado íngreme.
  • É caro para alguns.
  • Personalização limitada.

2. Pipedrive (⭐️ 4.5)

Pipedrive is a sales management tool.

It focuses on helping you track your deals.

It gives you a clear visual of your sales pipeline.

Libere seu potencial com nosso Tutorial do Pipedrive.

Explore também o nosso Capsule CRM vs Pipedrive comparação!

Página inicial do Pipedrive

Nossa opinião

Logotipo do Pipedrive

O Pipedrive é uma escolha sólida para empresas focadas em vendas. É fácil de usar, visualmente atraente e repleto de recursos úteis. A única razão pela qual não recebe nota 10 é que os planos mais baratos têm algumas limitações.

Principais benefícios

  • Foco total nas vendas: O Pipedrive foi criado para ajudar você a fechar mais negócios.
  • Gerenciamento visual de pipeline: Veja exatamente onde cada negócio está.
  • Automação poderosa: Automatize tarefas como enviar e-mails e agendar compromissos.
  • Suporte 24 horas por dia, 7 dias por semana: Obtenha ajuda sempre que precisar.

Preços

  • Essencial: US$ 14/usuário/mês.
  • Avançado: US$ 24/usuário/mês.
  • Profissional: $49/user/month.
  • Poder: US$ 59/usuário/mês.
  • Empresa: US$ 79/usuário/mês.
Preços do Pipedrive

Prós

  • Fácil de usar e navegar.
  • É um ótimo canal visual.
  • Recursos poderosos de automação.
  • Excelente suporte ao cliente.

Contras

  • Personalização limitada em planos inferiores.
  • Pode ser caro para equipes grandes.
  • Reporting could be more robust.

3. Keap (⭐️ 4,25)

Comprado é feito sob medida para pequenas empresas.

Reúne funcionalidades de vendas e marketing.

Esta plataforma ajuda você a organizar contatos e acompanhar leads de forma eficaz.

Libere seu potencial com nosso Keap tutorial.

Explore também o nosso Capsule CRM vs Keap comparação!

O que é Keap CRM?

Nossa opinião

CRM de compra

Comprado is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features.

Principais benefícios

  • Built-in email marketing: Send targeted emails to your audience.
  • Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
  • Sales pipeline management: Track your deals and identify opportunities.
  • Ecommerce integrations: Connect Keap with your online store to manage orders and customers.

Preços

Keap offers a free trial and a simple pricing structure to get you started.

  • Plano simples: Começa em US$ 249/mês (cobrado anualmente) e oferece dois usuários e 1.500 contatos.
Keap Pricing

Prós

  • Great for small businesses.
  • Fácil de aprender e usar.
  • Powerful email marketing tools.
  • Excelentes recursos de automação.

Contras

  • It can get expensive as you grow.
  • Opções de personalização limitadas.
  • Not ideal for large enterprises.

4. HubSpot (⭐️ 3,75)

HubSpot é uma plataforma muito popular.

Ele combina ferramentas de marketing, vendas e atendimento ao cliente.

Isso o torna uma solução completa para muitas empresas.

Unlock its potential with our HubSpot tutorial.

Explore também o nosso GoHighLevel vs HubSpot comparação!

O que é Hubspot

Nossa opinião

Hubspot

HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.

Principais benefícios

  • Free CRM: Start with a free plan with basic CRM features.
  • All-in-one platform: Access a marketing, sales, and service tools suite.
  • Extensive community and resources: Benefit from a wealth of knowledge and support.
  • Inbound marketing focus: Attract and engage leads with valuable content.

Preços

  • Ferramentas gratuitas: Gratuito para até dois usuários.
  • Marketing Hub Starter: US$ 15/assento/mês.
  • Plataforma de Cliente Inicial: US$ 15/assento/mês.
  • Marketing Hub Professional + três licenças: US$ 800/mês, assentos adicionais por US$ 45/mês.
HubSpot Pricing

Prós

  • Comprehensive features and tools.
  • Free CRM option.
  • Strong reputation and brand recognition.
  • Great for inbound marketing.

Contras

  • It can be expensive for small businesses.
  • It can be complex to learn and use.
  • Some features are limited to lower plans.

5. CRM Freshsales (⭐️ 3,75)

Freshsales CRM foi projetado para ajudar nas vendas.

Ele permite que você gerencie facilmente as informações dos clientes.

Você também pode rastrear comunicações como chamadas e e-mails.

Libere seu potencial com nosso Tutorial do CRM Freshsales.

Explore também o nosso Capsule CRM vs Freshsales CRM comparação!

Freshsales Homepagee

Nossa opinião

CTA do Freshsales

Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.

Principais benefícios

  • Interface amigável: Easy to navigate and learn.
  • Built-in phone and email: Connect with customers directly from the platform.
  • AI-powered insights: Get helpful suggestions and predictions.
  • Preços acessíveis: Offers a free plan and competitive paid plans.

Preços

  • Crescimento + 500 contatos de marketing: US$ 9/usuário/mês.
  • Pro + 500 contatos de marketing: US$ 39/usuário/mês.
  • Empresa + 500 contatos de marketing: US$ 59/usuário/mês.
Freshsales crm pricing

Prós

  • Intuitivo e fácil de usar.
  • Opções de preços acessíveis.
  • Great for small businesses.
  • Helpful AI-powered features.

Contras

  • Opções de personalização limitadas.
  • Reporting could be more robust.
  • There are not as many integrations as some competitors

6. ActiveCampaign (⭐️ 3,75)

A ActiveCampaign se destaca em marketing por e-mail.

Ele também fornece fortes recursos de automação.

Isso ajuda você a enviar mensagens direcionadas no momento certo.

Libere seu potencial com nosso ActiveCampaign tutorial.

Explore também o nosso Capsule CRM vs ActiveCampaign comparação!

Campanha Ativa

Nossa opinião

Campanha Ativa

ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.

Principais benefícios

  • Advanced automation: Create complex workflows to nurture leads and automate tasks.
  • Email marketing powerhouse: Send beautiful and effective email campaigns.
  • Construído em CRM: Manage contacts and track interactions.
  • Segmentation and personalization: Target specific groups of contacts with personalized messages.

Preços

  • Iniciante: US$ 15/mês.
  • Mais: US$ 49/mês.
  • Pró: US$ 79/mês.
  • Empresa: US$ 145/mês.
ActiveCampaign Pricing

Prós

  • Robust automation capabilities.
  • Excellent email deliverability.
  • Relatórios e análises detalhadas.
  • Great for growing businesses.

Contras

  • It can be complex to learn.
  • Os preços podem aumentar rapidamente.
  • It’s not as user-friendly as some options.

7. Insightly (⭐️ 3,5)

Insightly is a customer relationship management (CRM) tool for smaller companies.

It assists in managing projects and client information.

You can also link emails directly to customer records.

Libere seu potencial com nosso Insightly tutorial.

Explore também o nosso Capsule CRM vs Insightly comparação!

What is Insightly

Nossa opinião

Insightly

Insightly is a solid choice for businesses that need a scalable CRM with project management capabilities.

Principais benefícios

  • Scalable for growth: Adapt the platform as your business expands.
  • Project management features: Keep your projects organized and on track.
  • Customizable dashboards and reports: Get the insights you need to make informed decisions.
  • Integrations with popular apps: Connect with your favorite business tools.

Preços

  • Mais: $29/user/month.
  • Profissional: $49/user/month.
  • Empresa: $99/user/month.
Insightly Pricing

Prós

  • Scalable for businesses of all sizes.
  • Includes project management features.
  • Customizable dashboards and reports.
  • Integrates with popular apps.

Contras

  • It can be complex to learn and use.
  • Some features are limited to lower plans.
  • Pode ser caro para equipes grandes.

8. Monday CRM (⭐️ 3,5)

Segunda-feira CRM faz parte do sistema operacional Monday.com.

It helps teams collaborate and manage tasks.

You can keep track of customer interactions and sales progress visually.

Libere seu potencial com nosso Monday CRM tutorial.

Explore também o nosso Capsule CRM vs Monday CRM comparação!

monday CRM homepage

Nossa opinião

CTA de segunda-feira

Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM.

Principais benefícios

  • Visually appealing interface: Easy to navigate and understand.
  • Flexible and customizable: Adapt the platform to your specific needs.
  • Recursos de colaboração: Work seamlessly with your team.
  • Integrations with popular apps: Connect with your favorite business tools.

Preços

  • Livre: $ 0 grátis para sempre.
  • Básico: $9/seat/month.
  • Padrão: US$ 12/assento/mês.
  • Pró: $19/seat/month.
  • Empresa: Preços personalizados com base em suas necessidades.
monday pricing

Prós

  • Visually appealing and user-friendly.
  • Flexible and customizable workflows.
  • Ótimo para colaboração em equipe.
  • Integrates with popular apps.

Contras

  • Pode ser caro para equipes grandes.
  • Limited reporting capabilities.
  • Not as feature-rich as some competitors.

9. ClickUp (⭐️ 3,25)

Clique para cima is a versatile productivity tool.

It helps teams manage projects and tasks.

You can organize your work in many different ways.

Libere seu potencial com nosso Tutorial do ClickUp.

Explore também o nosso Capsule CRM vs ClickUp comparação!

página inicial do clickup

Nossa opinião

CTA de clique

É incrivelmente poderoso e flexível. O plano gratuito é muito generoso e oferece muitos recursos para gerenciar projetos. No entanto, devido às suas muitas opções, pode ser desafiador no início, e a curva de aprendizado pode ser íngreme para novos usuários.

Principais benefícios

  • Espaço de trabalho centralizado para tarefas.
  • Oferece um plano gratuito para sempre.
  • Suporta mais de 1.000 integrações.
  • Fluxos de trabalho e visualizações personalizáveis.
  • Recursos de relatórios abrangentes.

Preços

  • Livre:Melhor para uso pessoal.
  • Ilimitado: US$ 7/usuário.
  • Negócios: US$ 12/usuário.
  • Empresa: Entre em contato com eles para obter preços personalizados com base em suas necessidades.
Preços do Clickup

Prós

  • Plataforma tudo-em-um.
  • Altamente personalizável.
  • Plano gratuito robusto.
  • Automação Forte.
  • Recursos colaborativos.

Contras

  • Curva de aprendizado íngreme.
  • Sobrecarga de recursos.
  • Limitações do aplicativo móvel.
  • Problemas de desempenho.

Guia do comprador

To provide you with the most accurate and helpful recommendations, we conducted thorough research using the following steps:

  • Identifying Key Features: We pinpointed essential CRM functionalities, such as sales pipeline tracking, workflow automation, task management, marketing campaigns, sales automation, and robust reporting capabilities. We also looked for features that promote simplified customer relationship management, enabling businesses to effectively manage customer relationships.
  • Analyzing User Reviews: We scoured genuine user reviews and testimonials across various platforms to understand real-world experiences and identify the pros and cons of each Cápsula CRM alternative.
  • Comparing Pricing and Plans: We evaluated the pricing structures of each CRM, considering value for money, scalability, and available features within different plans.
  • Assessing Vendor Reputation: We investigated the reputation and track record of each CRM provider, focusing on factors like customer support, security measures, and overall reliability.
  • Testing and Evaluating: Whenever possible, we conducted hands-on testing of the CRM systems to experience their interfaces, features, and ease of use firsthand.
  • Comparing Integrations: We explored the integration capabilities of each CRM with other popular business tools and platforms. This included integrations with email marketing platforms, software de contabilidade, e-commerce platforms, and other essential business applications.
  • Analyzing Customer Support Options: We evaluated the availability and quality of customer support each CRM provider offers. This included assessing support channels (e.g., live chat, email, phone), response times, and helpfulness of support resources.

By following this rigorous research process, we’ve ensured that our list of the 15 best Capsule CRM alternatives is comprehensive, accurate, and designed to help you make an informed decision.

Concluindo

Finding the right CRM system can really help your business.

It’s a big choice! We hope this guide made it easier to pick the best Capsule CRM alternative for you.

Remember, the “best” option depends on what your business needs and what you want your CRM to do.

Think about your budget and the features that matter most.

Do you need to easily track customer interactions? Is strong contact management a must-have?

Maybe you need marketing automation or tools for project management. Also, consider the cost per user.

Take your time and check out different options. Don’t be afraid to try some free trials.

With a little looking around, you’ll find the perfect CRM to help your business grow. Good luck!

Perguntas frequentes

What are the main reasons businesses switch from Capsule CRM?

Businesses often switch due to limitations in features, integrations, or pricing. Some users find Capsule CRM lacks advanced functionalities like workflow automation or in-depth reporting. Others seek more affordable options or better integrations with their existing tools.

Is there a free alternative to Capsule CRM?

Yes, several free alternatives exist! HubSpot CRM offers a generous free plan with basic CRM features. Zoho CRM also has a free plan for up to 3 users. SuiteCRM is another completely free and open-source option.

What is the best Capsule CRM alternative for small businesses?

For small businesses, Zoho Bigin and Less Annoying CRM are excellent choices. They offer simple, user-friendly interfaces with essential features at affordable prices, making them ideal for managing customer relationships effectively.

What is the best alternative for sales teams?

Pipedrive and Freshsales are top contenders for sales-focused teams. They offer robust features like sales pipeline tracking, visual sales process management, and sales automation tools to streamline sales processes and boost productivity.

Can I easily import my data from Capsule CRM to a new CRM?

Yes, most CRM systems provide import tools or migration services to help you seamlessly transfer your data from Capsule CRM. This ensures a smooth transition and minimizes disruption to your workflow.

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