Metricool vs Sprinklr 2025 : Meilleur outil de médias sociaux !

par | Dernière mise à jour Aug 27, 2025

Gagnant
Metricool
4.8
  • User Management
  • Advanced Calendar
  • Content Analytics
  • Post Tracker
  • Media Manager
  • Plan gratuit disponible
  • Paid Plans from $18
Finaliste
arroseur
3.5
  • Analyse intelligente du contenu
  • Chatbots
  • Analyse des billets
  • Assistance par chat en direct
  • Gestion de contenu
  • Essai gratuit disponible
  • Abonnements payants à partir de 249 $/mois
Metricool vs Sprinklr

Struggling to manage all your réseaux sociaux accounts? It’s a real headache, right?

You’re juggling posts and analytics and trying to keep up with trends. 

You waste time and money on platforms that don’t fit your needs.

Imagine missing out on key insights because your social strategy is messy. 

Let’s break down Metricool vs Sprinklr. We’ll compare their features, pricing, and who they’re best for.

This way, you can pick the perfect réseaux sociaux sidekick and get back to what matters.

Aperçu

We’ve rigorously tested both Metricool and Sprinklr, diving into their features and user interfaces.

Our hands-on experience, coupled with in-depth analysis of their capabilities.

Informs this direct comparison, providing you with a clear understanding of their strengths.

Metricool
4.8sur 5

Want to gain a deeper understanding of your social media performance and optimize your strategy? Sign up for a free Metricool account and unlock valuable insights today!

Tarifs : It has a free plan. Paid plan Starts at $18/month

Caractéristiques principales :

 Sprinklr CTA
3.5sur 5

Vous souhaitez une vision unifiée de vos clients ? Sprinklr aide les marques à gérer plus de 30 milliards de conversations clients chaque année.

Tarifs : Il propose un essai gratuit. L'abonnement payant commence à 249 $/mois.

Caractéristiques principales :

  • Plateforme CXM unifiée
  • Informations basées sur l'IA
  • Automatisation avancée

What is Metricool?

Metricool? It’s your social media dashboard. Think of all your platforms in one place.

You get analytics, scheduling, and competitor insights. Simple.

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Metricool

Notre avis

Metricool

Plus de 70 % des utilisateurs de Metricool déclarent économiser au moins 5 heures par semaine sur la gestion des réseaux sociaux. Explorez-le et découvrez combien vous pouvez gagner !

Principaux avantages

  • Caractéristiques: Metricool regroupe analyses, planification et gestion de campagnes en un seul endroit. Il inclut également une boîte de réception pour gérer tous vos commentaires et messages, un planificateur de contenu et des outils d'analyse de la concurrence.
  • Réseaux sociaux pris en charge : Il fonctionne avec plus de 20 plateformes, notamment Facebook, Instagram, Twitter, LinkedIn, TikTok et même Google Business Profile et Twitch.
  • Facilité d'utilisation : La plateforme dispose d'une interface claire et intuitive, ce qui la rend facile à naviguer même pour les débutants.
  • Assistance clientèle : Ils offrent un support client réactif via le chat en direct et un centre d'aide détaillé.
  • Intégrations : Il se connecte à des outils populaires tels que Canva, Google Drive et Zapier pour rationaliser votre flux de travail.
  • Évolutivité : Metricool propose différents plans pour répondre aux besoins des particuliers, des petites entreprises et des grandes agences.

Tarifs

  • Gratuit: 0$/mois pour 5 profils concurrents.
  • Démarreur: 18$/mois pour 100 profils concurrents.
  • Avancé: 45 $/mois pour la gestion des rôles.
  • Coutume: Tarification personnalisée.
Tarifs Metricool

Avantages

  • Les analyses sont très approfondies.
  • L'outil de planification semble naturel.
  • Les informations sur la concurrence sont puissantes.
  • Le plan de base est économique.
  • L'interface est conviviale.

Inconvénients

  • La boîte de réception sociale est rudimentaire.
  • L'équipe manque de profondeur.
  • La réponse du support peut être lente.
  • L’écoute sociale n’est pas forte.

Qu'est-ce que Sprinklr ?

It’s an enterprise-level platform. Handles customer experience.

Think of vast social listening.

It manages multi-channel marketing. It’s built for big entreprise.

Découvrez également nos favoris Alternatives à Sprinklr….

Page d'accueil de Sprinklr

Notre avis

 Sprinklr CTA

ActiveCampaign est un excellent choix pour les entreprises souhaitant exploiter pleinement le potentiel de l'email marketing et de l'automatisation. Cependant, sa complexité peut le rendre moins adapté aux débutants.

Principaux avantages

  • Obtenez une image complète. Sprinklr apporte tous vos clients données réunis en un seul lieu.
  • Travaillez plus intelligemment, pas plus dur. Automatisez les tâches et libérez du temps pour votre équipe.
  • Prenez des décisions fondées sur les données. Découvrez des informations précieuses grâce à l'analyse de données basée sur l'IA.
  • Protégez votre marque. Surveillez les médias sociaux pour détecter les crises potentielles.
  • Augmentez vos résultats. Augmenter les ventes et améliorer la satisfaction client.

Tarifs

  • Solution de gestion des médias sociaux : 249 $/mois, éditeur omnicanal, calendrier multi-fuseaux horaires, Sprinklr AI+ pour la création de contenu.
  • Solution SMM et service client : 299 $/mois, offrez un service client sur plus de 15 canaux, des chatbots alimentés par l'IA et un jumeau numérique, une boîte de réception omnicanale.
  • Solution personnalisée de gestion des médias sociaux : Tarification personnalisée.
Tarifs de Sprinklr

Avantages

  • Extrêmement puissant et polyvalent.
  • Offre une solution CXM unifiée.
  • Capacités d'écoute sociale.
  • Excellentes fonctionnalités basées sur l'IA.
  • Offre des solutions de niveau entreprise sécurité.

Inconvénients

  • Complexe et accablant.
  • Courbe d'apprentissage abrupte.
  • Pas idéal pour les petites entreprises.

Comparaison des fonctionnalités

Metricool and Sprinklr are both powerful social media management tools, but they appeal to vastly different audiences.

Metricool is an accessible and data-driven platform, while Sprinklr is a comprehensive, enterprise-level solution designed for the world’s largest brands.

1. Pricing and Plans

  • Metricool: Metricool offers a very generous free account that is a great solution for individuals and petites entreprises to manage one brand. Its paid plans, including a starter plan and advanced plan, are tiered and transparently priced, making them a cost-effective option for many.
  • Sprinklr: Sprinklr is a leading enterprise software company and does not publicly list its pricing. Its plans are highly customized based on a company’s specific needs, number of users, and products selected. A Fortune 500 company would use Sprinklr, while a freelancer or small business would not.

2. Analytics and Reporting

  • Metricool: This is where Metricool shines. It provides easy analytics that matters for your entire digital presence. You can get unlimited historical data and download custom reports with just a few clicks. Its standout feature is its deep integration with Google Ads and TikTok Ads, as well as the ability to connect to Looker Studio for creating reports.
  • Sprinklr: Sprinklr’s analytics are a part of its broader Unified CXM (Unified Customer Experience Management) platform. It offers incredibly advanced rapports with AI to provide deep insights on social listening, brand health, and campaign performance. The analytics are designed to provide a holistic view for a large organization to make data-driven decisions.

3. Social Inbox and Engagement

  • Metricool: Provides a single boîte de réception to manage all your social messages and comments from all your social networks. This allows you to simply scroll through and respond to your messages, making it easy to stay engaged with your audience.
  • Sprinklr: Sprinklr’s social inbox is an integral part of its Unified CXM platform. It allows customer care teams to respond to social media messages across a modern channel. The platform can automatically route messages to the right employees and includes advanced AI for sentiment analysis and automating responses to help customers happier.

4. Publishing and Scheduling

  • Metricool: A straightforward social media scheduling tool that allows you to auto posting content. It’s easy to create a new post and schedule it with just a few clicks. The platform provides a visual calendar to help you win time and streamline your workflow.
  • Sprinklr: Offers robust scheduling and publishing tools for global brands. Sprinklr works with over 30 social channels, and its publishing tools are designed for governance, advanced approvals, and brand risk management. It’s built for large-scale operations with complex needs.
Metricool-community-growth

5. Supported Social Platforms

  • Metricool: Supports a wide variety of social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and YouTube. A key differentiator is its deep integration with ad platforms and Google Business Profile, making it a great tool for a variety of marketing needs.
  • Sprinklr: As a leading enterprise software company, Sprinklr supports over 30 social channels and messaging apps. It’s built to help brands connect and serve consumers across every customer-facing functions.

6. Integrations and Add-ons

  • Metricool: Integrates with other tools like Zapier, Google Drive, and Planos flexíveis e acessíveis. Its main draw is the deep integration with ad platforms, a key feature for social media managers.
  • Sprinklr: Sprinklr’s strength is its ability to seamlessly integrate with other enterprise software like Salesforce, Microsoft, and SAP. Its platform acts as a central hub, allowing large companies to un silo teams and manage their entire front office from one place.

7. Team Collaboration and Client Management

  • Metricool: Team collaboration is available on the advanced plan. You can add users and assign roles, but its features are not designed for the complex, large-scale workflows of a multi-national company.
  • Sprinklr: The platform is built for team collaboration on an unprecedented scale. It offers granular user permissions, complex approval workflows, and a single view of all customer interactions, making it a perfect fit for a large brand with multiple teams and departments.

8. User Interface and Ease of Use

  • Metricool: A metricool review often praises its clean and intuitive user interface. Its focus on simplicity and accessibility makes it an excellent tool for travailleurs indépendants et les petites entreprises.
  • Sprinklr: Due to its immense number of features and enterprise-level complexity, Sprinklr has a steeper learning curve. The platform is powerful and highly configurable, but it requires dedicated training to master all its capabilities.
Analyse des billets Sprinklr

9. Social Listening

  • Metricool: Offers some basic social listening capabilities, allowing you to track your data and monitor mentions. However, its primary focus is on analytics and advertising, not a full-fledged social listening tool like its competitors.
  • Sprinklr: Sprinklr offers a world-class social listening tool with its advanced AI and unified platform. It can analyze sentiment, identify trends, and provide competitive insights from millions of data sources across the internet and social network to help brands connect with their community.

10. Core Features

  • Metricool: The main differences between Metricool and Sprinklr are their core focuses. Metricool focuses on data and analytics, providing a “digital swiss army knife” for marketers. Its key features are focused on helping a social media manager track performance and run effective ad campaigns.
  • Sprinklr: Sprinklr’s core value is its Unified CXM platform. Its standout features are its ability to connect marketing, advertising, sales, and customer service teams on one platform, all powered by its advanced AI and integrations to enhance the customer experience management.

11. Target Audience

  • Metricool: Best for freelancers, small businesses, and entrepreneurs who need a data-driven approach to their social media and paid advertising efforts. Its accessible features make it easy to save time and win time on a daily basis.
  • Sprinklr: The ideal tool for global brands and fortune 500 companies that need a single, unified platform to manage all customer-facing functions and services. It’s for businesses that require enterprise-grade governance, advanced AI, and a truly unified view of their customers.

Quels sont les critères à prendre en compte pour choisir le bon gestionnaire de médias sociaux ?

  • Analyse et reporting : A great social media tool provides easy analytics that matters. Look for the ability to download custom reports, track post performance, and access data extracted from your social media accounts. Some platforms, like Metricool, even offer a Looker Studio connector and let you analyze data that matters.
  • Content Creation & Publishing: The social media scheduling tool you choose should help you win time and save time. Look for powerful scheduling features like an auto posting feature and the ability to schedule multiple posts. It should also be easy to manage and publish content from all your social sites, whether you’re working on a personal account or managing multiple brands for a business. A éditeur vidéo and a content library are also great features for a content creator.
  • Collaboration and Team Management: For social media teams and agencies, look for robust features like an in-app approvals system, the ability to assign posts to team members, and customizable dashboards. A expédiable review will often highlight its strong client management and custom branding features. A great platform should make it easy to manage your social media accounts and stay organized.
  • Supported Platforms: Assurer la social platform works with all your social networks, from a Twitter account to a YouTube account and Instagram Professional Profiles. It’s a key feature for a social media manager that needs to manage all your tools and social feeds from a single place. The more platforms supported, the better.
  • Social Inbox and Engagement: A single inbox for all your social messages is a must. The platform should make it easy to monitor brand mentions, direct messages, and comments from all your social sites. This ability is crucial for building a strong community and for proactive customer service.
  • User Interface & Experience: The dashboard should be intuitive and user friendly. It should be easy to easily navigate, allowing you to simply scroll and find the information you need. A quick review of the user interface can tell you a lot about the tool’s user-friendliness.
  • Intégrations : Check for integrations with other tools and services. A Zapier integration is a great feature that lets you connect your social media marketing to other tools you use. This helps you manage all your tools from a single place and streamlines your workflow.
  • Value and Pricing: Consider the cost and the features offered. A free plan or a starter plan might be enough, but if you need advanced features, a paid plan may be necessary. Read reviews to find out the main differences and to get a sense of which tool offers the best value for your needs.
  • Assistance clientèle : Look for a tool that offers reliable customer support, such as live chat support, a help center page, or a dedicated customer success onboarding team. A Sprout Social review will often highlight its excellent support.
  • Overall Functionality: Beyond the specific features, you want a social media management tool that provides a seamless experience for your entire digital presence. Look for a mobile app to manage your social media accounts on the go, a feature to track your followers, and a smart system that understands your needs.

Verdict final

If you’re looking for a solid social media tool, Metricool is our top pick.

It’s easy to use and won’t break the bank. For most users, Metricool offers everything you need.

You get great social media analytics and scheduling.

You can manage many social media accounts without fuss.

It’s perfect for growing your social profiles and social media marketing.

Plus, the management features are simple. It also provides up to 10 social profiles. 

It’s a great social media platform that is easy to use.

More of Metricool

Here’s a concise comparison of Metricool against its alternatives, highlighting key differences:

  • Metricool vs Sprout Social: Choose Metricool for an intuitive platform with strong analytics and competitor insights, or Sprout Social for deeper analysis and robust team collaboration.
  • Metricool vs Socialpilot: Choose Metricool for its clear visual analytics and hashtag tracking or Socialpilot for its more budget-friendly plans with excellent scheduling capabilities.
  • Metricool Contre Sendable: Choose Metricool for its user-friendly interface and comprehensive analytics dashboard or Sendible for its strong client management tools and social listening features.
  • Metricool vs Content Studio: Choose Metricool for its all-in-one analytics overview or Content Studio for its content discovery prowess and AI-powered content suggestions.
  • Metricool vs Heropost: (Information on a direct comparison is limited, suggesting a potential focus on different niche features or pricing models.)
  • Metricool control Agorapulse: Consider Metricool for its straightforward analytics presentation, or Agorapulse for a well-rounded platform with strong engagement and listening tools.
  • Metricool vs Zoho Social: Choose Metricool for its broader platform support and in-depth analytics or Zoho Social for a cost-effective solution within the Zoho ecosystem.
  • Metricool vs Buffer: Choose Metricool for its comprehensive analytics and competitor tracking, or Buffer for its simplicity and ease of social media scheduling.
  • Metricool vs Sprinklr: Opt for Metricool if you’re a small to medium-sized business prioritizing analytics, or Sprinklr for an enterprise-level solution with extensive features.
  • Metricool vs Later: Select Metricool for its broader analytical capabilities across platforms, or Later for its specialized focus on visual content management, especially for Instagram.
  • Metricool vs Loomly: Choose Metricool for its in-depth analytics and competitor insights or Loomly for its strength in content calendar planning and team collaboration.
  • Metricool vs Blaze: (Information on Blaze is limited, indicating it might be a feature within another platform or a less commonly known social media management tool.)

Plus de Sprinklr

Voici une brève comparaison de Sprinklr avec ses concurrents, mettant en évidence son orientation vers les entreprises :

  • Sprinklr contre Sprout Social: Sprout Social est un outil d'entreprise complet, reconnu pour son interface conviviale et sa boîte de réception sociale performante.
  • Sprinklr contre Metricool: Sprinklr – plateforme d'entreprise complexe ; Metricool – analyses plus simples (PME).
  • Sprinklr contre Socialpilot: Sprinklr – évolutivité pour les entreprises ; Socialpilot – planification efficace (PME/agence).
  • Sprinklr contre Sendible: Sprinklr – gestion de l'expérience client (entreprise) ; Sendible – gestion de la relation client (agence).
  • Sprinklr contre Content Studio: Sprinklr – solution de niveau entreprise ; Content Studio – contenu/IA (PME).
  • Sprinklr contre Heropost: Sprinklr – plateforme d'entreprise ; Heropost – IA/renseignements sur la concurrence (PME).
  • Sprinklr contre Agorapulse: Sprinklr – CXM évolutif ; Agorapulse – tout-en-un (PME).
  • Sprinklr contre Zoho Social: Sprinklr – puissance pour les entreprises ; Zoho Social – économique (PME, Zoho).
  • Sprinklr contre Buffer: Sprinklr – solution complète pour les entreprises ; Buffer – planification simple (petites entreprises).
  • Sprinklr contre Later: Sprinklr – grandes entreprises ; Later – contenu visuel (PME/créateurs).
  • Sprinklr contre Loomly: Sprinklr – gestion des médias sociaux d'entreprise ; Loomly – contenu/équipe (PME).
  • Sprinklr contre Blaze: (Informations limitées – Point fort de Sprinklr : solution CXM complète pour les entreprises.)
  • Sprinklr contre Hootsuite : Hootsuite est une plateforme tout-en-un établie de longue date, reconnue pour son tableau de bord complet et multi-flux.
  • Sprinklr contre Planable : Planable est un outil axé sur la collaboration, centré sur l'approbation du contenu visuel et les retours clients.

Questions fréquemment posées

How does Metricool compare to Sprinklr in terms of price?

Sprinklr has custom, enterprise-level pricing. Metricool is much cheaper. Its price starts low, making it accessible. For a basic comparison, Metricool wins in terms of cost.

Which is the best fit for small to medium-sized businesses?

Metricool is the best fit for smaller businesses. It’s easy to use and has great social media scheduling. Sprinklr is complex and costly. It’s built for large enterprises that need to manage many accounts.

Can Metricool and Sprinklr help with social media performance analysis?

Both tools offer social media performance analysis. Metricool provides clear, simple analytics, while Sprinklr has deep, detailed data and also acts as a powerful listening tool.

How do Metricool and Sprinklr assist with content creation and scheduling?

Metricool’s planner helps with content creation and lets you easily schedule posts. Sprinklr focuses more on large-scale marketing campaigns.

How does Metricool compare to Hootsuite?

Metricool and Hootsuite are both strong social media tools. Metricool is known for its simplicity and analytics. Hootsuite offers robust scheduling and team features.

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