Is Bettermode Worth $599/Month in 2026? My Take

Is Bettermode Worth It?

★★★★★ 4/5

Quick Verdict: Bettermode is a solid community platform for SaaS companies. It helps you build branded online communities without coding. The customization options are impressive. But the $599/month starting price for the advanced plan is steep for small teams. If you’re a mid-size or enterprise company, the value is there.

✅ Best For:

SaaS companies and brands that need a branded community space with deep customization and third party tools integration

❌ Skip If:

You need built-in monetization, a mobile app, or cohort based courses for learning communities

📊 Trusted By	IBM, Logitech, ASUS	🎯 Best For	Customer engagement for SaaS
💰 Price	Free — $599/month	✅ Top Feature	Customizable community platform
🎁 Free Trial	Plan gratuit disponible	⚠️ Limitation	No built-in monetization

How I Tested Bettermode

Struggling to keep your customers engaged?

You’ve tried Facebook groups. You’ve used Slack channels. Nothing sticks.

Your community members drift away. Support tickets pile up.

Enter Bettermode.

This community platform promises to change how businesses engage customers. I put it to the test for 60 days. Here’s my honest bettermode review with real results.

Bettermode

Build a branded community space your customers actually love. Bettermode lets you create forums, help centers, and engagement hubs without writing code. Trusted by IBM, Logitech, and Mercedes-Benz. Free plan available to get started.

TRY BETTERMODE NOW →

BETTERMODE TUTORIAL →

BETTERMODE ALTERNATIVES →

Qu'est-ce que Bettermode ?

Bettermode is a customizable community platform that helps businesses build online communities under their own brand.

Think of it like building your own private social network. But just for your customers.

Here’s the simple version:

You create a dedicated space where customers can ask questions. They share ideas. They help each other with support tickets.

The bettermode platform focuses on customer engagement and community building. It gives you complete control over how your community space looks and works.

Unlike Facebook groups, Bettermode lets you own your data. You get a custom domain. You use your own branding. It’s your community experience from top to bottom.

The platform allows businesses to build online communities without needing to code. It uses modular components called “Spaces” for things like forums, help centers, events, and knowledge base areas.

Who Created Bettermode?

Siavash Mahmoudian et Mo Malayeri co-founded Bettermode in 2018.

The story: They were frustrated with stitching together different tools for communities. Forums here. Product updates there. Help center somewhere else. So they built one platform that does it all.

The company started as “Tribe” before rebranding to Bettermode in 2022.

Today, Bettermode has:

• Raised $7.5M in funding from Bessemer Venture Partners and CRV
• Companies like IBM, Logitech, and Mercedes-Benz as customers
• A team of 11-50 employees

The company is based in Toronto, Canada.

Top Benefits of Bettermode

Here’s what you actually get when you use Bettermode:

• Cut Support Costs Fast: Bettermode boosts retention and growth by turning customers into helpers. Users reported a 50% drop in support tickets after building a strong community. Members answer each other’s questions in the community space.
• Build Brand Loyalty: Your community becomes a dedicated space for meaningful connections. Members feel they belong. Bettermode offers tools for self-service support, engagement, and analytics that keep people coming back.
• Get Valuable Customer Insights: Bettermode provides customer intelligence data on user behavior and preferences. Community engagement metrics help you see what your customers really want. You get actionable insights without guessing.
• Améliorer le trafic biologique : User generated content from discussions drives search traffic. Companies saw a 30% increase in organic traffic. Every post your members create helps your SEO.
• Launch Without Developers: The platform is designed for rapid launch without internal development resources. You can create thriving communities using premade templates and modular Spaces. No coding needed.
• Own Your Data: Contrairement à réseaux sociaux groups, you get data ownership and complete control. Bettermode offers data residency options for enterprise customers. Your community data stays yours.
• Connect Your Tools: Bettermode’s App Store lets you connect with third party tools like HubSpot, Salesforce, Slack, and Zapier. Custom integrations are possible through API and webhooks.

Best Bettermode Features

Here are the key features that make Bettermode worth your attention. These are the specific tools that help you get valuable insights from your community.

1. Analyse de la communauté

You can’t grow what you can’t measure. Bettermode gives you built-in analytics to track community health and community engagement.

You see which discussions get the most engagement. You track member activity over time. You find out what content your members love most.

Analytics tools help community managers track engagement and adjust strategies. The dashboard shows you everything at a glance.

2. Sécurité avancée et journaux d'audit

Sécurité features are important for protecting community members and their data. Bettermode includes advanced moderation tools.

You get audit logs to track every admin action. Enterprise plans include SAML authentication. The platform supports robust moderation tools to maintain a safe community environment.

This matters if you’re in a regulated industry. You need to know who did what and when.

3. Outil de migration Modernizer

Already have a community somewhere else? Bettermode helps you move it over.

The migration tool brings your existing content and members to the bettermode platform. You don’t lose years of discussions and knowledge.

I used this for a client who was leaving a competitor. The move took about a week. Most data came over clean.

4. Options d'intégration flexibles

Bettermode allows users to embed community features into their websites. You can add discussions, polls, and events using widgets.

Embedding community features into existing websites creates a unified brand experience. Your visitors don’t have to leave your site.

This is one of the unique features that sets Bettermode apart. Most competitors make you send users to a separate site.

5. Gestionnaire d'outils d'administration

Bettermode’s Tool Manager lets you add or remove features as needed. You pick only the specific tools your community needs.

Don’t need events? Turn them off. Want polls? Toggle them on. You customize the platform to match your requirements.

This gives community managers full control. No bloated dashboards with features you’ll never use.

6. Gestion des membres

Bettermode is designed to handle communities from thousands to millions of members. You get flexible community access options.

You can create a public, private community, or hybrid model. Gamification tools like badges and leaderboards motivate members to share quality content.

Gamification tools in Bettermode, such as badges and leaderboards, boost engagement and motivate members to share quality content.

7. Organisation du contenu

Advanced search and structured content organization make it easy to find things. Your members won’t get lost in endless threads.

Bettermode includes AI search to help users find answers fast. Community platforms should support various content types. Bettermode handles discussions, Q&A, articles, and more.

Templates can simplify the process of setting up community spaces for different purposes. You pick a template and customize it.

8. Personnalisation et image de marque

This is where Bettermode really shines. The deep customization options are best-in-class.

Bettermode’s Design Studio lets you visually build unique communities. You use blocks like CTA, announcement bars, posts, and leaderboards.

Bettermode offers a white label option. You control branding to make the community completely your own. Colors, logos, layouts — everything matches your brand.

Bettermode’s developer platform offers APIs, webhooks, SDKs, and code snippets for custom integrations. Customization options are essential for tailoring online communities to specific brand needs.

9. Intégrations et App Store

Bettermode’s App Store provides connection with popular services. It connects to HubSpot, Salesforce, Zendesk, Mailchimp, and Slack.

Bettermode offers integration with Zapier and Appcues for automated tasks. It also connects with Amplitude, Discord, FullStory, Google Analytics, Hotjar, Intercom, Jira, Mixpanel, Segment, SendGrid, Stripe, and more.

Bettermode provides API and webhooks for custom integrations. Bettermode’s community page is a resource for discovering new integrations.

Bettermode Pricing

Let’s talk about bettermode cost. Here’s what each paid plan gets you:

Essai gratuit : Yes — the Starter plan is free with limited features.

Garantie de remboursement : Contact support for details on their refund policy.

Is Bettermode Worth the Price?

Here’s my honest take on the bettermode cost.

The free Starter plan is great for testing. The Pro plan at $49/month is fair for what you get. But the Enterprise pricing can be steep.

You’ll save money if: You’re replacing expensive support staff with a self-service community. Companies cut support tickets by 50% with an active community.

You might overpay if: You’re a small creator who just needs a simple discussion forum. There are cheaper options for basic community building.

Bettermode Pros and Cons

✅ What I Liked

❌ What Could Be Better

Is Bettermode Right for You?

✅ Bettermode is PERFECT for you if:

• You run a SaaS company and need a branded customer community
• You want to reduce customer support costs through community engagement
• You need deep customization to match your brand identity
• You want to embed community features into your existing website
• You’re an enterprise that needs data residency and security features

❌ Skip Bettermode if:

• You need built-in course creation or cohort based courses
• You want to sell digital products or memberships directly
• You need a mobile app for your community members
• You’re a solo creator on a tight budget

My recommendation:

If you’re a SaaS company or brand that needs a branded community, Bettermode is a top pick. The customization options alone make it worth trying. Start with the free plan and see if it fits your needs.

Bettermode vs Alternatives

How does Bettermode stack up? Here’s the competitive landscape:

Quick picks:

• Best overall: Bettermode — unmatched customization for branded communities
• Best budget option: Thinkific — starts at $36/month with courses included
• Best for beginners: Skool — dead simple setup, community + courses in one
• Best for mobile: Mighty Networks — includes branded mobile app

🎯 Bettermode Alternatives

Looking for Bettermode alternatives? Here are the top options:

• 👶 École : Simplest community platform on the market. Great for creators who want community and courses in one easy package.
• 🎨 Cercle: Beautiful design with strong community features. Perfect for creators and brands who want a polished look.
• 💰 Enseignable: Best for selling online courses with a built-in community. Starts at just $29/month.
• 🏢 GoHighLevel : All-in-one marketing platform for agencies. Includes CRM, email, and community tools.
• 🚀 Réseaux puissants : Branded mobile app included. Best if you want your community in your members’ pockets.
• 💰 Thinkific : Affordable course creation with community add-on. Great value for online educators.
• 🧠 Apprendre les Mondes: Powerful course builder with interactive video and community. Good for serious educators.
• ⚡ Essaim: Fast messaging-first community. Great for real-time group chat and screen sharing.
• 🧠 Disco: AI-powered learning platform. Best for organizations running cohort based courses.
• 🌟 Kajabi : All-in-one platform for courses, email, and community. Trusted by top creators.
• 💰 Wylo: Budget-friendly community platform with forums, courses, and events.
• 🔧 Whop: Built for selling access to digital products and communities. Popular with young creators.

⚔️ Bettermode Compared

Here’s how Bettermode stacks up against each competitor:

• Bettermode contre Skool: Bettermode wins on customization. Skool wins on simplicity and built-in courses.
• Bettermode contre Circle: Bettermode has better embedding options. Circle has a stronger creator focus and mobile app.
• Bettermode vs Teachable: Teachable beats Bettermode for course selling. Bettermode wins for community engagement.
• Bettermode vs GoHighLevel: GoHighLevel is an all-in-one marketing suite. Bettermode is a dedicated community platform.
• Bettermode vs Mighty Networks: Mighty Networks includes a mobile app. Bettermode offers better white-label customization.
• Bettermode contre Thinkific: Thinkific is better for courses. Bettermode is better for customer communities.
• Bettermode contre LearnWorlds: LearnWorlds excels at interactive courses. Bettermode excels at community capabilities.
• Bettermode contre Swarm: Swarm is messaging-first. Bettermode offers more structure with Spaces and forums.
• Bettermode contre Disco: Disco is better for AI-powered learning. Bettermode is better for customer support communities.
• Bettermode vs Kajabi: Kajabi is the all-in-one king for creators. Bettermode wins for enterprise communities.
• Bettermode contre Wylo: Wylo is cheaper. Bettermode offers much deeper customization and integration options.
• Bettermode vs Whop: Whop is best for selling access. Bettermode is best for building branded communities.

My Experience with Bettermode

Here’s what actually happened when I used Bettermode:

The project: I built a customer community for a small SaaS company with about 500 active users. The goal was to reduce support tickets, improve the customer experience, and create streamlined communication between the team and users.

Timeline: 60 days of active use.

Résultats:

What surprised me: The customizable features were easier to use than expected. I had the community up in about 3 days using premade templates. The ability to schedule posts saved time.

What frustrated me: Support took 48 hours to respond to my first ticket. The lack of a mobile app annoyed some members. And some community software features are locked behind higher paid plan tiers.

Would I use it again? Yes — for SaaS companies that need a branded customer community. It delivers on its promise for customer engagement and community building.

Réflexions finales

Get Bettermode if: You’re a SaaS company or brand that needs a fully branded community with deep customization and data ownership.

Skip Bettermode if: You need built-in courses, monetization, or a mobile app for your members.

Bettermode is a powerful community software for businesses that want control. The customizable community platform gives you everything you need to boost community engagement and build meaningful connections with customers. It works well for product management teams who need feedback from various platforms in one place.

After 60 days of testing, I’m a fan. Not a raving one. But a practical one.

Bettermode is best for companies that want a strong community without the mess of stitching tools together.

Rating: 4/5

Foire aux questions

What does Bettermode do?

Bettermode is a community platform that helps businesses create branded online communities. You can build forums, help centers, knowledge bases, and engagement hubs. It’s designed to boost customer engagement and reduce support costs. Companies like IBM and Logitech use it to engage their customers in a dedicated space.

Is Bettermode free?

Yes, Bettermode offers a free Starter plan. It includes basic community features with limited members and spaces. You can test the platform without paying. To unlock a custom domain, priority support, and advanced features, you’ll need a paid plan starting at $49/month.

Is Tribe now Bettermode?

Yes. Bettermode was originally called Tribe. The company rebranded in November 2022. All Tribe features and accounts moved to the Bettermode platform. If you had a Tribe account, it’s now Bettermode with the same community capabilities.

Who is the founder of Bettermode?

Bettermode was co-founded by Siavash Mahmoudian (CEO) and Mo Malayeri. They started the company in 2018 in Toronto, Canada. Before Bettermode, Siavash co-founded Breezio, an online community software used by NASA and the US government.

How secure is my data with Bettermode?

Bettermode takes security seriously. Enterprise plans include SAML authentication, audit logs, and data residency options. The platform supports SSO (single sign-on) through Google, Facebook, Slack, and LinkedIn. For businesses in regulated industries, the Enterprise plan adds enterprise-grade security features.