⚡ Quick Verdict:
- Tarification : Fermer CRM starts at $35/seat/month. Thryv centers start at $244/month.
- Idéal pour : Close CRM fits sales teams that live on phone calls. Thryv fits petites entreprises wanting all-in-one tools.
- Différence principale : Close CRM puts calling, email, and SMS in one inbox. Thryv bundles a website builder, scheduling, and payments.
- Our pick: Close CRM for most sales teams. Its built-in calling and power dialer help close more deals faster.
Close CRM and Thryv both promise to help you manage customer relationships.
But they were built for very different users.
Close CRM is a sales tool for teams that make lots of phone calls.
Thryv is an all-in-one platform for small businesses that need a website and scheduling.
One focuses on closing more deals. The other focuses on running your whole entreprise.
This comparison breaks down both tools to help you choose.
Aperçu
This Close CRM vs Thryv comparison covers pricing, features, and ease of use.
We also break down who each tool works best for.
Our sources include published specs, documentation, and G2 reviews.
By the end, you will know which customer relationship management tool fits your needs.
Qu'est-ce que Close CRM ?
Close CRM is a customer relationship management platform for sales teams.
It is built for small to medium-sized businesses that focus on outbound sales.
The tool combines email, calling, and SMS into a single inbox.
Sales reps can make phone calls right from their browser.
Close CRM automates key sales tasks to cut manual données entrée.
Most teams choose Close to close more deals faster.
Fermer le CRM
A sales CRM with built-in calling, SMS, and email. Made for high-velocity sales teams that want to dial multiple numbers and close more leads.
Tarification CRM fermée
Here is what Close CRM costs in 2026. Let’s break it down.
| Plan | Prix | Idéal pour |
|---|---|---|
| Essentiel | 35 $/siège/mois | Startups and small sales teams |
| Croissance | 99 $/siège/mois | Teams needing power dialer and automation |
| Échelle | 139 $/siège/mois | Larger teams wanting call coaching |
Pricing verified June 2026.
Essai gratuit : Yes. Close offers a 14-day free trial with no credit card required.
Garantie de remboursement : Close does not list a standard refund window. Test the free trial first.
📌 Note: The Growth and Scale plans add advanced features like the predictive dialer and call coaching. Professional features such as multiple pipelines and more custom fields sit on the higher tiers. Startup features sit on the Essentials plan.
⚠️ Avertissement: Close CRM’s entry pricing sits mid-tier compared to other CRM options. Smaller teams with tight budgets should weigh the per-seat cost.
Principaux avantages de Close CRM
Here is what makes Close CRM worth considering:
- Built In Calling: Make calls directly from the Close platform. There is no need for a separate phone system.
- Power Dialer & Predictive Dialer: Dial multiple numbers automatically. This helps sales reps reach more prospects each day.
- Single Inbox: Email, phone calls, and SMS live in one place. Your sales team stays organized.
- Workflows & Follow Ups: Automated follow-up reminders raise response rates without manual effort.
- Vues intelligentes : Filter leads by criteria for better lead prioritization. Reps focus on the right contacts.
- Sales AI & Signalement: Quick KPI reports help teams track performance and run training.
- Quick Migration: A free one-click migration tool and CSV import move data from other CRMs fast.
What Our Team Noticed
Notre écrivain signed up for Close CRM and spent several days exploring the platform. Here is what stood out:
Avantages et inconvénients de la gestion de la relation client (CRM)
✅ Avantages
- Best-in-class call functionality lets you dial directly from your browser
- Simple and easy to use, which drives full team engagement and quick onboarding
- Integrated calling and email sync into a single inbox for sales teams
- Proactive onboarding with free migration help and training
❌ Inconvénients
- Reporting functionality is weak, making sales analysis harder
- Less customizable than other CRMs, with no custom objects
- Entry pricing runs mid-tier, which can strain smaller budgets
Qu'est-ce que Thryv ?
Thryv is customer relationship management software for small businesses.
Thryv Holdings, Inc. is a publicly traded software as a service company.
The Thryv software helps small businesses reach more customers and get paid faster.
It lets you manage workflows, teams, and client interactions from any mobile device or location.
Thryv is popular with service-based businesses that sell appointments and local services.
Thryv began as a conglomerate of Yellow Pages companies based in Dallas, Texas.
En juin 2020, Thryv a annoncé un chiffre d'affaires de 1,3 milliard de dollars sur une période de douze mois.
Today it supports more than 50,000 local businesses across the U.S., Canada, and Australia. The company employs more than 2,400 employees.
Thryv also sends SMS marketing messages and trigger-based campaigns to keep clients engaged.
Thryv
An all-in-one platform for small businesses. Thryv bundles a website builder, scheduling, payments, and reputation management into one app.
Tarification de Thryv
Here is how Thryv pricing works in 2026. Let’s break down the details.
| Plan | Prix | Idéal pour |
|---|---|---|
| Centre de marketing | 244 $/mois | Businesses focused on marketing and listings |
| Gardez (Business Center) | 299 $/mois | Businesses needing the full CRM suite |
Pricing verified June 2026.
Essai gratuit : Thryv offers a Free Plan with limited features so you can test the software first.
Garantie de remboursement : Thryv requires a one-time onboarding fee of $250 for its packages. Refund terms are not publicly listed.
📌 Note: Thryv pricing starts at $20.00 per user per month for entry tiers. The Thryv Entreprise Center bundles more tools and carries higher monthly costs. A one time onboarding fee applies. Check the Thryv command center for full pricing details, including client portal estimates.
⚠️ Avertissement: The one-time onboarding fee adds to your first bill. Factor it in before you commit.
Principaux avantages de Thryv
Here is what makes Thryv worth considering:
- Command Center Inbox: A unified inbox combines email, SMS, réseaux sociaux, and web chats. You manage customer interactions in one place.
- 24/7 Online Scheduling: Clients can book appointments anytime. Typical users report a 61% increase in bookings.
- Créateur de site web : Build a professional-looking site with the intuitive builder. No coding skills needed.
- Annonces locales améliorées : Thryv syncs business info across 50+ listing sites and manages online reviews.
- ThryvPay & Invoices: An online payment processor plus digital document signing helps you get paid faster.
- Saves 20 Hours a Week: Consolidating invoicing, scheduling, and document storage saves owners time on admin work.
- AI Response Tool: Artisanat replies to reviews quickly. Trigger-based email and texte campaigns send personalized messages.
What Our Team Noticed
Our writer explored Thryv to see how the all-in-one platform handles daily small business tasks. Here is what stood out:
Avantages et inconvénients de Thryv
✅ Avantages
- All-in-one toolkit with website builder, scheduling, and payments
- Secure client portal for appointments, payments, and documents
- Manages online reviews and syncs listings across 50+ sites
- 24/7 support and mobile access to manage work anywhere
❌ Inconvénients
- Center packages cost more than most standalone CRMs
- One-time $250 onboarding fee adds to upfront cost
- Built for general business management, not high-volume sales calling
Comparaison des fonctionnalités
Ready to dive into a detailed comparison of Close CRM vs Thryv?
We’ll explore the key features to help you decide which platform fits your business.
| Fonctionnalité | Fermer le CRM | Thryv |
|---|---|---|
| Prix initial | 35 $/siège/mois | 244 $/mois |
| Free Trial / Plan | ✅ Essai gratuit de 14 jours | ✅ Free plan |
| Appel intégré | ✅ | ❌ |
| Composeur prédictif et puissant | ✅ | ❌ |
| Créateur de sites web | ❌ | ✅ |
| Planification en ligne | ❌ | ✅ |
| Paiements en ligne | ❌ | ✅ ThryvPay |
| Gestion de la réputation | ❌ | ✅ |
| Sales Automation & Workflows | ✅ | ✅ |
| Application mobile | ✅ | ✅ |
| Idéal pour | équipes de vente | petites entreprises |
1. Inbox & Communication
Fermer le CRM : Close integrates email, calling, and SMS into a single inbox. Built-in communication tools let your sales team engage leads through multiple channels from one screen. Email templates and bulk email help reps reach more leads fast. Every call, email, and text lands in the same place.
Thryv : The Thryv command center serves as a unified inbox. It combines messages from email, SMS, social media, and web chats. This helps small businesses respond to customer interactions without switching apps.
2. Calling & Dialer
Fermer le CRM : This is where Close shines. You can make phone calls directly from the platform with no separate phone system. The power dialer and predictive dialer let reps dial multiple numbers automatically. High-volume inside sales teams benefit most here.
Thryv : Thryv is not built around outbound calling. It focuses on managing customer relationships through scheduling, messaging, and payments. If your team lives on phone calls, Thryv lacks the dialer tools Close offers.
⚠️ Avertissement: If calling is central to your sales process, Close CRM is the clear fit. Thryv does not offer a predictive dialer.
3. Leads & Pipeline Management
Fermer le CRM : Smart Views filter leads based on specific criteria for better lead prioritization. A visual pipeline view helps you spot bottlenecks in the sales process. Close captures all sales activity on profile timelines so reps keep a clear picture of sensibilisation.
Thryv : Thryv tracks client interactions and customer relationships across its tools. It is built more for managing existing customers than for high-velocity lead conversion. The secure client portal lets customers view account information directly.
4. Automatisation des flux de travail
Fermer le CRM : Close automates key sales tasks to reduce manual data entry. Workflows and automated follow-up reminders raise response rates without manual effort. This frees reps to spend more time talking to prospects and simplifies repeatable sales processes.
Thryv : Thryv automates marketing with trigger-based email and text campaigns. These send personalized messages to clients at the right moment. It also automates scheduling and invoicing to simplify daily operations.
5. Website & Online Presence
Fermer le CRM : Close does not build websites or manage listings. It stays focused on sales. If you need a website, you will pair Close with other tools.
Thryv : Thryv provides a website builder so small businesses can create a professional-looking site. It syncs business information across 50+ listing sites and manages online reviews. This improves your online presence and reach.
6. Payments & Invoicing
Fermer le CRM : Close is a sales CRM, not a billing tool. It does not process payments or send invoices. You handle billing through a separate system.
Thryv : Thryv offers ThryvPay, an online payment processor built for service-based small businesses. Digital document signing helps you manage invoices and get paid faster. Customers can pay through the secure client portal.
7. Rapports et analyses
Fermer le CRM : Close provides reporting tools for quick KPI reports and training. That said, G2 reviews note the reporting functionality is considered weak. Teams that need deep custom graphs may find it limiting.
Thryv : Thryv includes website analytics and campaign analytics to measure marketing results. These help small businesses track which efforts bring in revenue. Reporting leans toward marketing metrics rather than sales pipeline data.
8. Fonctionnalités de l'IA
Fermer le CRM : Close includes Sales AI to help reps work faster. It surfaces insights from your sales activity. The focus stays on moving deals through the pipeline.
Thryv : Thryv’s AI Response Tool helps users craft responses to reviews quickly and efficiently. This keeps your online reputation strong without eating up your day. It pairs well with the review management tools.
9. Intégrations
Fermer le CRM : Close integrates with over 80 other tools, including Zoom meetings and email platforms. A developer API lets teams connect custom technology. It still lacks some key integrations found in other CRMs. The available connections cover most common sales stacks.
Thryv : Thryv connects its own tools tightly, from scheduling to payments to listings. The all-in-one design means fewer third-party tools are needed. This suits owners who want one app instead of many.
10. Tarification et coût
Comparons les plans tarifaires côte à côte.
| Plan | Fermer le CRM | Thryv |
|---|---|---|
| Plan gratuit / Essai | Essai gratuit de 14 jours | Formule gratuite (limitée) |
| Entrée | Essentials $35/seat/month | Marketing Center $244/month |
| Milieu | Growth $99/seat/month | Business Center $299/month |
| Haut | Scale $139/seat/month | Custom packages |
Fermer le CRM : Pricing is per seat, starting at $35/seat/month. Costs scale with your sales team size. The higher tiers unlock the predictive dialer and call coaching.
Thryv : Pricing is per center, with entry tiers from $20.00 per user per month and center packages starting around $244/month. A one-time $250 onboarding fee applies. You pay for a bundle of business tools rather than a pure CRM.
Différents scénarios
| Si vous avez besoin | Choisir | Pourquoi |
|---|---|---|
| Appels à volume élevé | Fermer le CRM | Power and predictive dialer |
| All-in-one business tools | Thryv | Website, scheduling, payments |
| axe sur le pipeline des ventes | Fermer le CRM | Smart Views and timelines |
| Online reputation help | Thryv | Review and listing management |
| prix d'entrée le plus bas | Fermer le CRM | $35/seat vs $244/month |
| Configuration adaptée aux débutants | Fermer le CRM | Quick onboarding, free migration |
💰 Votre budget
Close CRM starts at $35 per seat each month. Thryv centers start higher and add a one-time onboarding fee, so weigh the full first-year cost.
🔌 Votre pile technologique
Close integrates with over 80 other tools and Zoom meetings. Thryv replaces many tools with one app, which suits owners who want fewer logins.
📞 Votre processus de vente
If reps make many phone calls, Close CRM wins with built-in calling. If you manage bookings and clients, Thryv fits better.
🎓 Votre niveau d'expérience
Close is praised for simplicity and quick onboarding within the free trial. Thryv has more moving parts, but 24/7 support helps new users.
🆓 Essais et démos gratuits
Close offers a 14-day free trial with no credit card. Thryv offers a free plan with limited features. Test both before you choose.
🛟 Options d'assistance
Close offers a help center, API documentation, and product updates. Thryv provides 24/7 support to help you use the software fully.
Guide de changement
Vous utilisez déjà l'un de ces outils ? Voici ce à quoi vous pouvez vous attendre si vous changez.
🔄 Switching from Close CRM to Thryv?
✅ Ce que vous y gagnerez :
- A website builder and enhanced local listings
- 24/7 online scheduling and a client portal with estimates
- ThryvPay payments and invoice tools to get paid faster
❌ Ce que vous perdrez :
- Built-in calling and the power dialer
- Smart Views for lead prioritization
- The tight single inbox for sales outreach
📋 Comment changer :
- Export your contacts and deals from Close CRM
- Create a Thryv account and complete onboarding
- Import contacts and set up scheduling and payments
🔄 Switching from Thryv to Close CRM?
✅ Ce que vous y gagnerez :
- Built-in calling with power and predictive dialer
- A single inbox for email, calls, and SMS
- Workflows and follow-up reminders for sales reps
❌ Ce que vous perdrez :
- The website builder and listing sync
- Online scheduling and the client portal
- ThryvPay payments and invoicing
📋 Comment changer :
- Export your customer data from Thryv
- Start a Close CRM account and use the free one-click migration tool
- Set up Smart Views and your calling workflow
What Our Review Didn’t Cover
This comparison focused on core CRM and small business use cases. We did not test large enterprise rollouts or industry-specific setups like healthcare CRM software. Our notes are based on the 2026 versions, published documentation, and G2 reviews, so features may have changed since then. If you run a large team or need deep custom fields and custom graphs, your priorities may differ from what we covered here.
Verdict final
| Catégorie | Gagnant |
|---|---|
| 💰 Tarification | Fermer le CRM |
| 📞 Calling & Dialer | Fermer le CRM |
| 🎯 Sales Pipeline | Fermer le CRM |
| 🌐 Website & Listings | Thryv |
| 💳 Payments & Scheduling | Thryv |
| 👶 Facilité d'utilisation | Fermer le CRM |
| 🏆 Vainqueur toutes catégories | Fermer le CRM |
🏆 WINNER: CLOSE CRM
Close CRM wins 4 out of 6 categories.
Idéal pour : Outbound sales teams, high-volume calling, lead conversion
Close CRM and Thryv are two very different products.
Close CRM is a sales engine. Its built-in calling, power dialer, and single inbox help sales teams close more deals.
Thryv is an all-in-one app for small businesses. It bundles a website builder, scheduling, payments, and reputation tools.
Thryv is excellent if you want to run your whole business from one place. It helps owners stay organized and get paid faster.
However, if your team focuses on calls and closing deals, Close CRM is the better choice for most sales teams.
Comparaison de Close CRM
Here is how Close CRM stacks up against other competitors:
CRM fermé vs Salesforce
Close CRM remporte des victoires sur : Faster setup, built-in calling without add-ons, lower entry price
Salesforce l'emporte sur : Deep customization, custom objects, advanced reporting and custom graphs
Close CRM remporte des victoires sur : Stronger power dialer, tighter call-and-email inbox, sales outreach focus
Freshsales remporte des victoires sur : Lower free tier, broader CRM features, more flexible custom fields
Close CRM remporte des victoires sur : Built-in dialer, simpler onboarding, sales-team workflows
Keap gagne sur : Marketing automation depth, email sequences, e-commerce tools
Close CRM remporte des victoires sur : Calling built into the core, lower cost for small sales teams, quick migration
HubSpot l'emporte sur : Free starting tier, bigger marketing suite, larger app marketplace
Comparaison de Thryv
Here is how Thryv stacks up against other competitors:
Thryv contre GoHighLevel
Thryv gagne sur : Simpler interface for non-agencies, 24/7 support, built-in listings sync
GoHighLevel gagne sur : Agency-grade automation, white-label options, lower monthly cost
Thryv gagne sur : Website builder, online scheduling, reputation management in one app
Keap gagne sur : Deeper sales pipeline, stronger email sequences, e-commerce checkout
Thryv contre ActiveCampaign
Thryv gagne sur : All-in-one business tools, client portal, payments and invoicing
ActiveCampaign remporte la victoire sur : Advanced marketing automation, segmentation, email deliverability
Thryv contre Zendesk
Thryv gagne sur : Marketing and website tools, scheduling, small business pricing model
Zendesk l'emporte sur : Support ticketing depth, help-desk reporting, large-team workflows
Foire aux questions
À quoi sert Close CRM ?
Close CRM is a customer relationship management tool for sales teams. It combines built-in calling, email, and SMS in one inbox to help reps close more deals.
À quoi sert Thryv ?
Thryv is an all-in-one platform for small businesses. It helps owners reach more customers, stay organized, and get paid faster with scheduling, payments, and a website builder.
Quel est le prix mensuel de Close CRM ?
Close CRM starts at $35 per seat per month for Essentials. Growth is $99 and Scale is $139 per seat per month. A 14-day free trial is available.
Thryv fait-il partie des Pages Jaunes ?
Thryv began as a conglomerate of Yellow Pages companies. It is now Thryv Holdings, a publicly traded SaaS company that builds small business software.
Close.com propose-t-il une application ?
Yes. Close offers a mobile app so reps can manage leads and log calls from a mobile device. It also syncs with email providers like Gmail and Yahoo.
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