⚡ Verdict rapide :
- Tarification : Agile CRM has a free plan, then Starter at $8.99. Nutshell CRM starts at $13/user/month.
- Idéal pour : Agile CRM suits budget teams wanting sales, marketing, and helpdesk together. Nutshell CRM suits B2B sales teams that value ease of use.
- Différence principale : Agile CRM adds helpdesk ticketing and gamification. Nutshell CRM adds free data migration and AI meeting summaries.
- Notre choix : Nutshell CRM for most teams. Both rate 2.8, but Nutshell wins more categories.
A free CRM can still cost you money.
Agile CRM offers a free version for small teams.
Nutshell CRM skips the free plan and bills per user from day one.
On paper, Agile CRM looks like the easy pick.
But missed emails and slow bug fixes carry a price too.
This Agile CRM vs Nutshell CRM breakdown shows where each tool earns its place.
Aperçu
This Agile CRM vs Nutshell CRM comparison covers pricing, pipelines, automation, support, and ease of use.
Nous avons examiné la documentation, les pages de tarification et les avis des utilisateurs pour les deux outils.
Our writers also spent hands-on time with each CRM system.
Ces observations figurent dans les sections « Ce que notre équipe a remarqué » ci-dessous.
By the end, you’ll know which one fits your sales process.
Qu'est-ce que le CRM agile ?
Agile CRM is a cloud-based all in one CRM for small and medium businesses.
It puts sales, marketing, and customer service on a single platform.
The company has operated since 2013, with offices in Inde et les Philippines.
Agile CRM says over 15,000 customers use it globally.
G2 Crowd has also recognized it as a leader in the CRM market.
Its main pas is simple: lots of features at a low price.
Here’s a quick video look at how the platform works.
CRM agile
Run deals, email campaigns, and support tickets from one app. The free plan covers up to 10 users.
Tarification Agile CRM
Agile CRM has four plans, including a free tier. Paid plans are billed per user.
| Plan | Prix | Idéal pour |
|---|---|---|
| Gratuit | Gratuit | Teams of up to 10 users testing core CRM tools |
| Démarreur | $8.99 | petites entreprises adding basic marketing automation |
| Régulier | $29.99 | Growing sales teams that need deeper automation |
| Entreprise | $47.99 | Larger teams wanting every feature and integration |
Pricing verified September 2026.
Essai gratuit : You don’t need a trial. The free plan lets you test the core tools with no time limit.
Garantie de remboursement : We didn’t find a published money-back guarantee. Check the billing terms before paying for a year.
📌 Note: Paid prices are per user per month. Our pricing data shows no setup fee on any plan.
⚠️ Pricing Conflict: Some 2026 sources list Starter at $9.99 per user per month. That likely reflects monthly billing. We use the CSV figure of $8.99 throughout this article.
Principaux avantages d'un CRM agile
Here’s what makes Agile CRM worth a look:
- Sales, Marketing, and Service Together: One interface covers deals, campaigns, and support tickets. That cuts down on data silos between teams.
- Automatisation des flux de travail : A drag-and-drop builder handles follow-ups, lead scoring, and data entry. You set the rules once.
- Web Engagement Tracking: See how leads behave on your site. Then send automated email campaigns based on that activity.
- Service d'assistance intégré : Ticketing turns customer queries into tracked cases. Support staff see the same customer data as sales.
- Gamification des ventes : Leaderboards and badges push reps to compete. It’s a light sales enablement tool most CRMs skip.
- Telephony and Meeting Booking: Call leads from inside the CRM. Leads can also book time straight on your calendar.
Ce que notre équipe a remarqué
Notre écrivain signed up for Agile CRM and explored contacts, deals, and campaigns. Here’s what stood out from that hands-on time:
The video below walks through the same experience step by step.
Avantages et inconvénients du CRM agile
✅ Avantages
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk share one platform
- Drag-and-drop automation for follow-ups and lead scoring
- Gamification leaderboards motivate sales reps
❌ Inconvénients
- Some users report email delivery problems with no fix in sight
- Bug fixes can take up to two weeks
- Signalement tools feel poorly configured
- Limited custom fields for complex data mapping
Qu'est-ce que Nutshell CRM ?
Nutshell CRM is a cloud-based CRM for small to mid-sized B2B sales teams.
L'entreprise est basée à Ann Arbor, dans le Michigan.
Its goal is core CRM features in an easy, affordable package.
Most teams become productive within days instead of weeks.
Email marketing, landing pages, and web forms come included with no paid add-ons.
Every plan also includes unlimited contacts and free live support.
This short review video shows Nutshell CRM in action.
CRM en bref
Track deals on visual boards and send drip campaigns from one place. Free migration help comes with every plan.
Tarification CRM en bref
Nutshell CRM sells five plans. Every plan is priced per user.
| Plan | Prix | Idéal pour |
|---|---|---|
| Fondation | 13 $/utilisateur/mois | Small teams needing contact management, calendar sync, and email templates |
| Croissance | 25 $/utilisateur/mois | Teams running multiple pipelines with sales automation |
| Pro | 42 $/utilisateur/mois | Managers who want the full reporting suite and personal email sequences |
| Entreprise | 59 $/utilisateur/mois | Growing companies with more complex sales processes |
| Entreprise | 79 $/utilisateur/mois | Larger teams needing an audit journalisation et assistance prioritaire |
Pricing verified September 2026.
Essai gratuit : Yes. New users get a free 14-day trial.
Garantie de remboursement : We didn’t find a published money-back guarantee. Use the trial to decide before you pay.
📌 Note: All plans include unlimited contacts, free data migration, and free live support. Even a single user pays the full per user rate.
⚠️ Avertissement: There’s no free plan. Costs climb quickly as you add employees, so budget for team growth.
Principaux avantages de Nutshell CRM
Here’s what makes Nutshell CRM worth a look:
- Courbe d'apprentissage courte : New users get productive within days. Reviews rate it highly for ease of use.
- Visual Pipeline Views: Track deals on Board, List, Map, or Chart views. Drag-and-drop boards keep every stage clear.
- Marketing Without Add-Ons: Email marketing, landing pages, and web forms are built in. Forms send new leads straight into the CRM.
- Outils de découverte de prospects : ProspectorIQ and VisitorIQ help you find new leads. VisitorIQ shows which companies visit your website.
- Free Migration and Live Support: Nutshell moves your data for free on all plans. Live chat and email support are included too.
- Intégrations étendues : Connect Google Workspace, Microsoft 365, Slack, and Mailchimp. Zapier adds over 5,000 more apps.
Ce que notre équipe a remarqué
Our writer set up a Nutshell CRM account and built a sales pipeline from scratch. Here’s what stood out from that hands-on time:
Avantages et inconvénients du CRM en bref
✅ Avantages
- Courbe d'apprentissage minimale pour les nouveaux utilisateurs
- Free data migration and live support on all plans
- Contacts illimités sans limite de données
- Email marketing and landing pages included
❌ Inconvénients
- Pas de forfait gratuit, seulement un essai de 14 jours
- L'automatisation est moins avancée que HubSpot ou Salesforce
- La gestion des pièces jointes aux courriels doit être améliorée.
Comparaison des fonctionnalités
Ready to see how Agile CRM and Nutshell CRM stack up feature by feature?
We’ll walk through nine core features, then finish with pricing and cost.
| Fonctionnalité | CRM agile | CRM en bref |
|---|---|---|
| Prix initial | Gratuit | 13 $/utilisateur/mois |
| Plan gratuit | ✅ | ❌ |
| Pipeline de vente visuel | ✅ | ✅ |
| Automatisation du marketing | ✅ | ✅ |
| Helpdesk Ticketing | ✅ | ❌ |
| Résumés de réunions sur l'IA | ❌ | ✅ |
| Gamification des ventes | ✅ | ❌ |
| Appel intégré | ✅ | ✅ |
| iOS et applications Android | ✅ | ✅ |
| Idéal pour | Budget all-in-one teams | équipes de vente B2B |
1. Gestion des contacts
CRM agile : The contact management system gives a 360-degree view of each customer. Emails, calls, web visits, and tickets sit on one record.
Company records work the same way, grouping related contacts under one account.
CRM en bref : Every plan comes with unlimited contacts and no data limits. You can import contacts from any source with a CSV file. Shared records and activity timelines keep the whole team on the same page.
⚠️ Avertissement: Agile CRM isn’t built for heavy customization. Businesses that need many custom fields and data mapping may outgrow it.
2. Sales Pipeline & Deals
CRM agile : A visual sales pipeline tracks deals and opportunities by stage. Leaderboards let reps compete on deals won and revenue generated.
CRM en bref : Drag-and-drop boards show every deal in your sales funnel. Switch between Board, List, Map, and Chart views anytime. Higher plans add multiple pipelines for separate products or teams.
When a deal is ready, send quotes and invoices from the same record.
3. Automatisation des ventes
CRM agile : Automation handles follow-ups, lead scoring, and data entry. The drag-and-drop workflow builder needs no coding. You can execute multi-step sequences based on how each contact behaves.
CRM en bref : Sales automation covers lead routing and follow-up notifications. It removes time-wasting tasks from your sales team’s day. The rules are simpler than what HubSpot and Salesforce offer.
4. Email Marketing & Automation
CRM agile : Marketing teams get email campaigns with A/B testing and personalization. Campaigns can run across email, réseaux sociaux, and mobile. The email template builder is simple and looks nice, but it’s inflexible.
CRM en bref : You can build lists, send bulk email, and run drip campaigns. Landing pages and web forms come included. Pro plans add personal email sequences for one-to-one outreach.
⚠️ Avertissement: Some Agile CRM users say delivery rates halved, then halved again within months. Send test campaigns before moving your whole list.
5. Lead Capture & Web Engagement
CRM agile : Web engagement tools show how leads interact with your site. You can trigger emails based on page visits. Lead scores rise as visitors show more interest.
CRM en bref : Web forms add new leads to the CRM automatically. VisitorIQ identifies companies visiting your website, and ProspectorIQ helps you search for fresh B2B leads. Built-in outils d'IA also assist with revenue-driving tasks.
6. Calendar & Meetings
CRM agile : The online calendar lets leads book meetings directly on your schedule. It syncs with Google Calendar and Outlook. That ends the back-and-forth emails over a meeting date.
CRM en bref : Calendar sync links your schedule to the CRM. Many users praise its reminder and scheduling tools. AI meeting summarization turns calls into notes on the contact timeline.
7. Customer Service & Support
CRM agile : A built-in helpdesk automates ticketing for customer queries. Agents see the same contact history as sales reps. Vendor support reviews are mixed, with some calling it incredible and others calling it slow.
CRM en bref : Nutshell skips helpdesk ticketing but connects with Zendesk. Where it shines is vendor support. Live chat and email help come free on every plan. Enterprise users also get priority support.
⚠️ Avertissement: Some Agile CRM reviewers say each support person gives a different answer. A few even call the service a scam after weeks of broken email sending.
8. Rapports et analyses
CRM agile : Reports cover sales, campaigns, and support activity. However, several reviewers describe the reporting tools as awful. Don’t expect deep analytics here.
CRM en bref : Customizable dashboards track performance and sales KPIs. You can customize reports to fit your specific entreprise needs. The Pro plan unlocks the full reporting suite.
9. Integrations & Mobile Access
CRM agile : Agile connects with third-party software to extend what it can do. Web and mobile apps let teams manage deals and tasks remotely. Built-in telephony handles calls without a separate phone tool.
CRM en bref : Native integrations include Google Workspace, Microsoft 365, Slack, Mailchimp, and Zendesk. Zapier adds over 5,000 more apps. The iOS and Androïde apps get positive feedback for field use.
10. Tarification et coût
Here’s how the plans line up side by side.
| Étage | CRM agile | CRM en bref |
|---|---|---|
| Gratuit | Gratuit | ❌ |
| Entrée | Starter: $8.99 | Fondation : 13 $/utilisateur/mois |
| Milieu | Regular: $29.99 | Croissance : 25 $/utilisateur/mois |
| Supérieur | Enterprise: $47.99 | Pro : 42 $/utilisateur/mois |
| Avancé | ❌ | Entreprise : 59 $/utilisateur/mois |
| Haut | ❌ | Entreprise : 79 $/utilisateur/mois |
CRM agile : The free plan and low Starter tier make Agile the cheaper way in. Its top tier still costs less than Nutshell’s top plan. You save money, but you accept more reliability risk.
CRM en bref : Nutshell costs more at the entry level and has no free plan. That fee includes free migration, live support, and unlimited contacts. For many teams, those extras cover the price gap.
Différents scénarios
| Si vous avez besoin | Choisir | Pourquoi |
|---|---|---|
| Zero budget | CRM agile | Formule gratuite pour un maximum de 10 utilisateurs |
| Helpdesk ticketing | CRM agile | Support tickets built in |
| gamification des ventes | CRM agile | Leaderboards and badges |
| Intégration rapide | CRM en bref | Productive within days |
| Reliable vendor help | CRM en bref | Assistance en direct gratuite sur tous les forfaits |
| Lead discovery | CRM en bref | VisitorIQ and ProspectorIQ |
| Adapté aux débutants | CRM en bref | Courbe d'apprentissage minimale |
💰 Votre budget
With no budget, Agile CRM’s free plan is hard to beat. If you can pay per seat, Nutshell’s bundled support gives you more for the money.
🔌 Votre pile technologique
Nutshell CRM plugs into Gmail, Outlook, Slack, and Microsoft 365 with little effort. Agile CRM suits teams that want telephony and helpdesk services built in.
📈 Votre processus de vente
Nutshell fits B2B teams that live in their pipeline and follow-ups. Agile fits businesses that run sales, marketing, and service processes in one workflow.
🎓 Votre niveau d'expérience
Beginners get moving faster with Nutshell’s simple, visual layout. Agile sets up faster than Infusionsoft. Its wider feature set still takes more configuring.
🆓 Essais et démos gratuits
Nutshell gives you a 14-day free trial to test with real deals. Agile’s free plan lets you try core tools for as long as you like.
🛟 Options d'assistance
Nutshell includes free live support, so a human can respond when you’re stuck. Agile reviews swing between great support and inconsistent answers.
🔒 Données Sécurité
Both tools are cloud-based and run in any browser. Read each vendor’s security documentation before storing sensitive details about your clients.
Guide de changement
Already using one of these tools? Here’s what changes if you move.
🔄 Switching from Agile CRM to Nutshell CRM?
✅ Ce que vous y gagnerez :
- Free data migration and live support on every plan
- AI meeting summaries saved to contact timelines
- Lead discovery with VisitorIQ and ProspectorIQ
❌ Ce que vous perdrez :
- A free plan for up to 10 users
- Built-in helpdesk ticketing
- Gamification leaderboards and badges
📋 Comment changer :
- Export your contacts and deals from Agile CRM as CSV files.
- Start a Nutshell CRM 14-day free trial.
- Ask Nutshell for free migration help, or import the CSV yourself.
🔄 Switching from Nutshell CRM to Agile CRM?
✅ Ce que vous y gagnerez :
- A free plan for small teams
- Helpdesk tickets for customer queries
- Web engagement tracking with lead scoring
❌ Ce que vous perdrez :
- Free migration and live support on all plans
- Board, List, Map, and Chart pipeline views
- AI tools like meeting summarization
📋 Comment changer :
- Export your Nutshell contacts, companies, and leads to CSV.
- Create an Agile CRM account on the free plan.
- Import the CSV and rebuild workflows in the drag-and-drop builder.
Ce que notre analyse n'a pas couvert
This comparison focused on small teams and B2B sales use. We didn’t test either tool as an ecommerce CRM or measure email deliverability ourselves. Sales forecasting accuracy, LinkedIn prospecting, sales territories, and interface languages weren’t part of this review. We also skipped enterprise contracts, in person onboarding, and each vendor’s knowledge base. Features reflect September 2026 versions and may change.
Verdict final
| Catégorie | Gagnant |
|---|---|
| 💰 Tarification | CRM agile |
| 📣 Automatisation du marketing | CRM agile |
| 🎧 Helpdesk Tools | CRM agile |
| 📊 Pipeline des ventes | CRM en bref |
| 🤖 AI & Lead Discovery | CRM en bref |
| 📈 Signalement | CRM en bref |
| 🔌 Intégrations | CRM en bref |
| 👶 Facilité d'utilisation | CRM en bref |
| 🛟 Vendor Support | CRM en bref |
| 🏆 Vainqueur toutes catégories | CRM en bref |
🏆 GAGNANT : NUTSHELL CRM
Nutshell CRM wins 6 out of 9 categories.
Idéal pour : B2B sales teams, first-time CRM buyers, teams that want live support
💡 Why a Tied Rating Still Has a Winner: Both tools hold a 2.8 rating in our data. We broke the tie on category wins and reliability reports. Agile CRM keeps the edge on price, marketing automation, and helpdesk tools.
Agile CRM and Nutshell CRM chase the same buyer. Both target small businesses that need a CRM without a big bill.
Agile CRM packs sales, marketing, and service into one low-cost app. It’s a great price for teams that need breadth. The trade-off is mixed reviews on email delivery and bug fixes.
Nutshell CRM costs more per seat but feels finished. Easy setup, free live support, and built-in email marketing make it the safer pick.
Pick Agile if budget drives every decision. Pick Nutshell if you want your team using the CRM next week, not next quarter.
Comparaison plus poussée des solutions CRM agiles
Here’s how Agile CRM stacks up against other popular CRMs.
Agile CRM l'emporte sur : far cheaper paid tiers, helpdesk and telephony in one subscription, built-in sales gamification
HubSpot l'emporte sur : a larger app marketplace, a deep free training library, more polished reporting on paid hubs
Agile CRM l'emporte sur : a much lower price point, faster setup for small teams, marketing automation included without extra products
Salesforce l'emporte sur : heavy customization with custom objects, the AppExchange marketplace, room to scale into large enterprise use
Agile CRM l'emporte sur : a free plan, a lower entry price, a quicker learning curve than Keap’s older Infusionsoft setup
Gardez victoires sur : payments and invoicing for service businesses, polished campaign templates, guided onboarding for new users
CRM agile vs ActiveCampaign
Agile CRM l'emporte sur : a full sales pipeline on every tier, helpdesk tickets in the same app, free access for up to 10 users
ActiveCampaign remporte la victoire sur : a more advanced automation builder, stronger email deliverability tools, a bigger integration library
Comparaison de Nutshell CRM
Here’s how Nutshell CRM compares with other petite entreprise CRM.
Nutshell CRM l'emporte sur : built-in email marketing and landing pages, free migration help, AI call summaries
Capsule CRM victoires sur : a free plan for very small teams, a cleaner layout for solo users, project boards tied to contacts
Nutshell CRM l'emporte sur : a shorter learning curve, marketing tools inside the same plan, free live support on every tier
Insightly remporte des victoires sur : project management linked to CRM records, custom objects for complex data, separate service and marketing apps for bigger teams
Nutshell CRM l'emporte sur : a tool built only for B2B selling, unlimited contacts on every plan, lead discovery with VisitorIQ
Lundi, CRM remporte la victoire sur : flexible boards that work beyond sales, a big template library, visual automations across departments
Comparaison entre Nutshell CRM et Freshsales CRM
Nutshell CRM l'emporte sur : free data migration and live chat, web forms and landing pages included, simpler day-one setup
Freshsales CRM remporte des succès sur : a lower entry price, Freddy AI deal insights, direct links to Freshdesk for support teams
Foire aux questions
Agile CRM est-il vraiment gratuit ?
Yes. The free plan supports up to 10 users. Paid tiers add more automation and start at $8.99 per user per month.
Nutshell est-il un bon CRM ?
Yes, for small to mid-sized B2B sales teams. It’s easy to learn, includes free live support, and bundles email marketing. Teams with complex automation needs may outgrow it.
Combien coûte généralement un logiciel CRM ?
Most small business CRMs run from free to under $100 per user per month. Agile CRM starts free, while Nutshell CRM ranges from $13 to $79.
Nutshell possède-t-il une application ?
Yes. There are mobile apps for iOS and Android. Reps can update contacts, log activity, and check deals from the field.
Agile CRM est-il basé sur le cloud ?
Yes. It’s a cloud platform you access through a web browser or mobile app. There’s nothing to install on your own servers.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 