⚡ Kesimpulan Singkat:
- Harga: Lincah CRM has a free plan, then Starter at $8.99. Nutshell CRM starts at $13/user/month.
- Cocok untuk: Agile CRM suits budget teams wanting sales, marketing, and helpdesk together. Nutshell CRM suits B2B sales teams that value ease of use.
- Perbedaan utama: Agile CRM adds helpdesk ticketing and gamification. Nutshell CRM adds free data migration and AI meeting summaries.
- Pilihan kami: Nutshell CRM for most teams. Both rate 2.8, but Nutshell wins more categories.
A free CRM can still cost you money.
Agile CRM offers a free version for small teams.
Nutshell CRM skips the free plan and bills per user from day one.
On paper, Agile CRM looks like the easy pick.
But missed emails and slow bug fixes carry a price too.
This Agile CRM vs Nutshell CRM breakdown shows where each tool earns its place.
Tinjau
This Agile CRM vs Nutshell CRM comparison covers pricing, pipelines, otomasi, support, and ease of use.
Kami meninjau dokumentasi, halaman harga, dan ulasan pengguna untuk kedua alat tersebut.
Our writers also spent hands-on time with each CRM system.
Catatan-catatan tersebut terdapat di bagian "Apa yang Tim Kami Perhatikan" di bawah ini.
By the end, you’ll know which one fits your sales process.
Apa itu Agile CRM?
Agile CRM is a cloud-based all in one CRM for small and medium businesses.
It puts sales, marketing, and customer service on a single platform.
The company has operated since 2013, with offices in India dan Filipina.
Agile CRM says over 15,000 customers use it globally.
G2 Crowd has also recognized it as a leader in the CRM market.
Its main melempar is simple: lots of features at a low price.
Here’s a quick video look at how the platform works.
CRM Agile
Run deals, email campaigns, and support tickets from one app. The free plan covers up to 10 users.
Penetapan Harga CRM Agile
Agile CRM has four plans, including a free tier. Paid plans are billed per user.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Bebas | Bebas | Teams of up to 10 users testing core CRM tools |
| Starter | $8.99 | Usaha kecil adding basic marketing automation |
| Biasa | $29.99 | Growing sales teams that need deeper automation |
| Perusahaan | $47.99 | Larger teams wanting every feature and integration |
Pricing verified September 2026.
Uji coba gratis: You don’t need a trial. The free plan lets you test the core tools with no time limit.
Garansi uang kembali: We didn’t find a published money-back guarantee. Check the billing terms before paying for a year.
📌 Catatan: Paid prices are per user per month. Our pricing data shows no setup fee on any plan.
⚠️ Pricing Conflict: Some 2026 sources list Starter at $9.99 per user per month. That likely reflects monthly billing. We use the CSV figure of $8.99 throughout this article.
Manfaat Utama CRM Agile
Here’s what makes Agile CRM worth a look:
- Sales, Marketing, and Service Together: One interface covers deals, campaigns, and support tickets. That cuts down on data silos between teams.
- Otomatisasi Alur Kerja: A drag-and-drop builder handles follow-ups, lead scoring, and data entry. You set the rules once.
- Web Engagement Tracking: See how leads behave on your site. Then send automated email campaigns based on that activity.
- Helpdesk Terintegrasi: Ticketing turns customer queries into tracked cases. Support staff see the same customer data as sales.
- Gamifikasi Penjualan: Leaderboards and badges push reps to compete. It’s a light sales enablement tool most CRMs skip.
- Telephony and Meeting Booking: Call leads from inside the CRM. Leads can also book time straight on your calendar.
Apa yang Tim Kami Amati
Kita penulis signed up for Agile CRM and explored contacts, deals, and campaigns. Here’s what stood out from that hands-on time:
The video below walks through the same experience step by step.
Kelebihan & Kekurangan Agile CRM
✅ Kelebihan
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk share one platform
- Drag-and-drop automation for follow-ups and lead scoring
- Gamification leaderboards motivate sales reps
❌ Kekurangan
- Some users report email delivery problems with no fix in sight
- Bug fixes can take up to two weeks
- Melaporkan tools feel poorly configured
- Limited custom fields for complex data mapping
Apa itu Nutshell CRM?
Nutshell CRM is a cloud-based CRM for small to mid-sized B2B sales teams.
Perusahaan ini berbasis di Ann Arbor, Michigan.
Its goal is core CRM features in an easy, affordable package.
Most teams become productive within days instead of weeks.
Email marketing, landing pages, and web forms come included with no paid add-ons.
Every plan also includes unlimited contacts and free live support.
This short review video shows Nutshell CRM in action.
CRM Nutshell
Track deals on visual boards and send drip campaigns from one place. Free migration help comes with every plan.
Harga CRM Singkat dan Padat
Nutshell CRM sells five plans. Every plan is priced per user.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Dasar | $13/pengguna/bulan | Small teams needing contact management, calendar sync, and email templates |
| Pertumbuhan | $25/pengguna/bulan | Teams running multiple pipelines with sales automation |
| Pro | $42/pengguna/bulan | Managers who want the full reporting suite and personal email sequences |
| Bisnis | $59/pengguna/bulan | Growing companies with more complex sales processes |
| Perusahaan | $79/pengguna/bulan | Larger teams needing an audit dukungan log dan prioritas |
Pricing verified September 2026.
Uji coba gratis: Yes. New users get a free 14-day trial.
Garansi uang kembali: We didn’t find a published money-back guarantee. Use the trial to decide before you pay.
📌 Catatan: All plans include unlimited contacts, free data migration, and free live support. Even a single user pays the full per user rate.
⚠️ Peringatan: There’s no free plan. Costs climb quickly as you add employees, so budget for team growth.
Manfaat Utama Nutshell CRM
Here’s what makes Nutshell CRM worth a look:
- Kurva Pembelajaran Singkat: New users get productive within days. Reviews rate it highly for ease of use.
- Visual Pipeline Views: Track deals on Board, List, Map, or Chart views. Drag-and-drop boards keep every stage clear.
- Marketing Without Add-Ons: Email marketing, landing pages, and web forms are built in. Forms send new leads straight into the CRM.
- Alat Penemuan Prospek: ProspectorIQ and VisitorIQ help you find new leads. VisitorIQ shows which companies visit your website.
- Free Migration and Live Support: Nutshell moves your data for free on all plans. Live chat and email support are included too.
- Integrasi Luas: Connect Google Workspace, Microsoft 365, Slack, and Mailchimp. Zapier adds over 5,000 more apps.
Apa yang Tim Kami Amati
Our writer set up a Nutshell CRM account and built a sales pipeline from scratch. Here’s what stood out from that hands-on time:
Ringkasan Kelebihan & Kekurangan CRM
✅ Kelebihan
- Kurva pembelajaran minimal untuk pengguna baru.
- Free data migration and live support on all plans
- Kontak tak terbatas tanpa batasan data.
- Email marketing and landing pages included
❌ Kekurangan
- Tidak ada paket gratis, hanya uji coba 14 hari.
- Otomatisasi kurang canggih dibandingkan HubSpot atau Salesforce
- Penanganan lampiran email perlu ditingkatkan.
Perbandingan Fitur
Ready to see how Agile CRM and Nutshell CRM stack up feature by feature?
We’ll walk through nine core features, then finish with pricing and cost.
| Fitur | CRM Agile | CRM Nutshell |
|---|---|---|
| Harga Mulai | Bebas | $13/pengguna/bulan |
| Paket Gratis | ✅ | ❌ |
| Saluran Penjualan Visual | ✅ | ✅ |
| Otomatisasi Pemasaran | ✅ | ✅ |
| Helpdesk Ticketing | ✅ | ❌ |
| Ringkasan Pertemuan AI | ❌ | ✅ |
| Gamifikasi Penjualan | ✅ | ❌ |
| Panggilan Terintegrasi | ✅ | ✅ |
| iOS dan Aplikasi Android | ✅ | ✅ |
| Terbaik untuk | Budget all-in-one teams | Tim penjualan B2B |
1. Manajemen Kontak
CRM Agile: The contact management system gives a 360-degree view of each customer. Emails, calls, web visits, and tickets sit on one record.
Company records work the same way, grouping related contacts under one account.
Nutshell CRM: Every plan comes with unlimited contacts and no data limits. You can import contacts from any source with a CSV file. Shared records and activity timelines keep the whole team on the same page.
⚠️ Peringatan: Agile CRM isn’t built for heavy customization. Businesses that need many custom fields and data mapping may outgrow it.
2. Sales Pipeline & Deals
CRM Agile: A visual sales pipeline tracks deals and opportunities by stage. Leaderboards let reps compete on deals won and revenue generated.
Nutshell CRM: Drag-and-drop boards show every deal in your sales funnel. Switch between Board, List, Map, and Chart views anytime. Higher plans add multiple pipelines for separate products or teams.
When a deal is ready, send quotes and invoices from the same record.
3. Otomatisasi Penjualan
CRM Agile: Automation handles follow-ups, lead scoring, and data entry. The drag-and-drop workflow builder needs no coding. You can execute multi-step sequences based on how each contact behaves.
Nutshell CRM: Sales automation covers lead routing and follow-up notifications. It removes time-wasting tasks from your sales team’s day. The rules are simpler than what HubSpot and Salesforce offer.
4. Email Marketing & Automation
CRM Agile: Marketing teams get email campaigns with A/B testing and personalization. Campaigns can run across email, media sosial, and mobile. The email template builder is simple and looks nice, but it’s inflexible.
Nutshell CRM: You can build lists, send bulk email, and run drip campaigns. Landing pages and web forms come included. Pro plans add personal email sequences for one-to-one outreach.
⚠️ Peringatan: Some Agile CRM users say delivery rates halved, then halved again within months. Send test campaigns before moving your whole list.
5. Lead Capture & Web Engagement
CRM Agile: Web engagement tools show how leads interact with your site. You can trigger emails based on page visits. Lead scores rise as visitors show more interest.
Nutshell CRM: Web forms add new leads to the CRM automatically. VisitorIQ identifies companies visiting your website, and ProspectorIQ helps you search for fresh B2B leads. Built-in Alat AI also assist with revenue-driving tasks.
6. Calendar & Meetings
CRM Agile: The online calendar lets leads book meetings directly on your schedule. It syncs with Google Calendar and Outlook. That ends the back-and-forth emails over a meeting date.
Nutshell CRM: Calendar sync links your schedule to the CRM. Many users praise its reminder and scheduling tools. AI meeting summarization turns calls into notes on the contact timeline.
7. Customer Service & Support
CRM Agile: A built-in helpdesk automates ticketing for customer queries. Agents see the same contact history as sales reps. Vendor support reviews are mixed, with some calling it incredible and others calling it slow.
Nutshell CRM: Nutshell skips helpdesk ticketing but connects with Zendesk. Where it shines is vendor support. Live chat and email help come free on every plan. Enterprise users also get priority support.
⚠️ Peringatan: Some Agile CRM reviewers say each support person gives a different answer. A few even call the service a scam after weeks of broken email sending.
8. Pelaporan & Analisis
CRM Agile: Reports cover sales, campaigns, and support activity. However, several reviewers describe the reporting tools as awful. Don’t expect deep analytics here.
Nutshell CRM: Customizable dashboards track performance and sales KPIs. You can customize reports to fit your specific bisnis needs. The Pro plan unlocks the full reporting suite.
9. Integrations & Mobile Access
CRM Agile: Agile connects with third-party software to extend what it can do. Web and mobile apps let teams manage deals and tasks remotely. Built-in telephony handles calls without a separate phone tool.
Nutshell CRM: Native integrations include Google Workspace, Microsoft 365, Slack, Mailchimp, and Zendesk. Zapier adds over 5,000 more apps. The iOS and Android apps get positive feedback for field use.
10. Harga & Biaya
Here’s how the plans line up side by side.
| Tingkat | CRM Agile | CRM Nutshell |
|---|---|---|
| Bebas | Bebas | ❌ |
| Pintu masuk | Starter: $8.99 | Biaya dasar: $13/pengguna/bulan |
| Pertengahan | Regular: $29.99 | Pertumbuhan: $25/pengguna/bulan |
| Atas | Enterprise: $47.99 | Pro: $42/pengguna/bulan |
| Canggih | ❌ | Bisnis: $59/pengguna/bulan |
| Atas | ❌ | Perusahaan: $79/pengguna/bulan |
CRM Agile: The free plan and low Starter tier make Agile the cheaper way in. Its top tier still costs less than Nutshell’s top plan. You save money, but you accept more reliability risk.
Nutshell CRM: Nutshell costs more at the entry level and has no free plan. That fee includes free migration, live support, and unlimited contacts. For many teams, those extras cover the price gap.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| Zero budget | CRM Agile | Paket gratis untuk hingga 10 pengguna |
| Helpdesk ticketing | CRM Agile | Support tickets built in |
| Gamifikasi penjualan | CRM Agile | Leaderboards and badges |
| Proses orientasi yang cepat. | CRM Nutshell | Productive within days |
| Reliable vendor help | CRM Nutshell | Dukungan langsung gratis untuk semua paket |
| Lead discovery | CRM Nutshell | VisitorIQ and ProspectorIQ |
| Ramah untuk pemula | CRM Nutshell | Kurva pembelajaran minimal |
💰 Anggaran Anda
With no budget, Agile CRM’s free plan is hard to beat. If you can pay per seat, Nutshell’s bundled support gives you more for the money.
🔌 Susunan Teknologi Anda
Nutshell CRM plugs into Gmail, Outlook, Slack, and Microsoft 365 with little effort. Agile CRM suits teams that want telephony and helpdesk services built in.
📈 Proses Penjualan Anda
Nutshell fits B2B teams that live in their pipeline and follow-ups. Agile fits businesses that run sales, marketing, and service processes in one workflow.
🎓 Tingkat Pengalaman Anda
Beginners get moving faster with Nutshell’s simple, visual layout. Agile sets up faster than Infusionsoft. Its wider feature set still takes more configuring.
🆓 Uji Coba dan Demo Gratis
Nutshell gives you a 14-day free trial to test with real deals. Agile’s free plan lets you try core tools for as long as you like.
🛟 Opsi Dukungan
Nutshell includes free live support, so a human can respond when you’re stuck. Agile reviews swing between great support and inconsistent answers.
🔒 Data Keamanan
Both tools are cloud-based and run in any browser. Read each vendor’s security documentation before storing sensitive details about your clients.
Panduan Pengalihan
Already using one of these tools? Here’s what changes if you move.
🔄 Switching from Agile CRM to Nutshell CRM?
✅ Apa yang akan Anda peroleh:
- Free data migration and live support on every plan
- AI meeting summaries saved to contact timelines
- Lead discovery with VisitorIQ and ProspectorIQ
❌ Apa yang akan Anda rugikan:
- A free plan for up to 10 users
- Built-in helpdesk ticketing
- Gamification leaderboards and badges
📋 Cara beralih:
- Export your contacts and deals from Agile CRM as CSV files.
- Start a Nutshell CRM 14-day free trial.
- Ask Nutshell for free migration help, or import the CSV yourself.
🔄 Switching from Nutshell CRM to Agile CRM?
✅ Apa yang akan Anda peroleh:
- A free plan for small teams
- Helpdesk tickets for customer queries
- Web engagement tracking with lead scoring
❌ Apa yang akan Anda rugikan:
- Free migration and live support on all plans
- Board, List, Map, and Chart pipeline views
- AI tools like meeting summarization
📋 Cara beralih:
- Export your Nutshell contacts, companies, and leads to CSV.
- Create an Agile CRM account on the free plan.
- Import the CSV and rebuild workflows in the drag-and-drop builder.
Apa yang Tidak Kami Bahas dalam Ulasan Kami
This comparison focused on small teams and B2B sales use. We didn’t test either tool as an ecommerce CRM or measure email deliverability ourselves. Sales forecasting accuracy, LinkedIn prospecting, sales territories, and interface languages weren’t part of this review. We also skipped enterprise contracts, in person onboarding, and each vendor’s knowledge base. Features reflect September 2026 versions and may change.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Agile |
| 📣 Otomatisasi Pemasaran | CRM Agile |
| 🎧 Helpdesk Tools | CRM Agile |
| 📊 Saluran Penjualan | CRM Nutshell |
| 🤖 AI & Lead Discovery | CRM Nutshell |
| 📈 Pelaporan | CRM Nutshell |
| 🔌 Integrasi | CRM Nutshell |
| 👶 Kemudahan Penggunaan | CRM Nutshell |
| 🛟 Vendor Support | CRM Nutshell |
| 🏆 Pemenang Keseluruhan | CRM Nutshell |
🏆 PEMENANG: NUTSHELL CRM
Nutshell CRM wins 6 out of 9 categories.
Cocok untuk: B2B sales teams, first-time CRM buyers, teams that want live support
💡 Why a Tied Rating Still Has a Winner: Both tools hold a 2.8 rating in our data. We broke the tie on category wins and reliability reports. Agile CRM keeps the edge on price, marketing automation, and helpdesk tools.
Agile CRM and Nutshell CRM chase the same buyer. Both target small businesses that need a CRM without a big bill.
Agile CRM packs sales, marketing, and service into one low-cost app. It’s a great price for teams that need breadth. The trade-off is mixed reviews on email delivery and bug fixes.
Nutshell CRM costs more per seat but feels finished. Easy setup, free live support, and built-in email marketing make it the safer pick.
Pick Agile if budget drives every decision. Pick Nutshell if you want your team using the CRM next week, not next quarter.
Perbandingan Lebih Lanjut tentang Agile CRM
Here’s how Agile CRM stacks up against other popular CRMs.
Agile CRM unggul dalam hal: far cheaper paid tiers, helpdesk and telephony in one subscription, built-in sales gamification
HubSpot unggul dalam hal: a larger app marketplace, a deep free training library, more polished reporting on paid hubs
Agile CRM unggul dalam hal: a much lower price point, faster setup for small teams, marketing automation included without extra products
Salesforce unggul dalam hal: heavy customization with custom objects, the AppExchange marketplace, room to scale into large enterprise use
Agile CRM unggul dalam hal: a free plan, a lower entry price, a quicker learning curve than Keap’s older Infusionsoft setup
Keap menang pada: payments and invoicing for service businesses, polished campaign templates, guided onboarding for new users
Agile CRM vs Kampanye Aktif
Agile CRM unggul dalam hal: a full sales pipeline on every tier, helpdesk tickets in the same app, free access for up to 10 users
ActiveCampaign unggul dalam hal: a more advanced automation builder, stronger email deliverability tools, a bigger integration library
Selengkapnya tentang Perbandingan Nutshell CRM
Here’s how Nutshell CRM compares with other usaha kecil CRM.
Singkatnya, Nutshell CRM unggul dalam hal: built-in email marketing and landing pages, free migration help, AI call summaries
Kapsul CRM menang pada: a free plan for very small teams, a cleaner layout for solo users, project boards tied to contacts
Singkatnya, Nutshell CRM unggul dalam hal: a shorter learning curve, marketing tools inside the same plan, free live support on every tier
Insightly unggul dalam hal: project management linked to CRM records, custom objects for complex data, separate service and marketing apps for bigger teams
Singkatnya, Nutshell CRM unggul dalam hal: a tool built only for B2B selling, unlimited contacts on every plan, lead discovery with VisitorIQ
CRM menang pada hari Senin dalam hal: flexible boards that work beyond sales, a big template library, visual automations across departments
Nutshell CRM vs Freshsales CRM
Singkatnya, Nutshell CRM unggul dalam hal: free data migration and live chat, web forms and landing pages included, simpler day-one setup
Freshsales CRM unggul dalam hal: a lower entry price, Freddy AI deal insights, direct links to Freshdesk for support teams
Pertanyaan Yang Sering Muncul
Apakah Agile CRM benar-benar gratis?
Yes. The free plan supports up to 10 users. Paid tiers add more automation and start at $8.99 per user per month.
Apakah Nutshell merupakan CRM yang bagus?
Yes, for small to mid-sized B2B sales teams. It’s easy to learn, includes free live support, and bundles email marketing. Teams with complex automation needs may outgrow it.
Berapa biaya CRM pada umumnya?
Most small business CRMs run from free to under $100 per user per month. Agile CRM starts free, while Nutshell CRM ranges from $13 to $79.
Apakah Nutshell punya aplikasi?
Yes. There are mobile apps for iOS and Android. Reps can update contacts, log activity, and check deals from the field.
Apakah ada alat AI untuk membuat video?
Yes. It’s a cloud platform you access through a web browser or mobile app. There’s nothing to install on your own servers.
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