⚡ Veredicto rápido:
- Precios: Ágil CRM has a free plan, then Starter at $8.99. Nutshell CRM starts at $13/user/month.
- Ideal para: Agile CRM suits budget teams wanting sales, marketing, and helpdesk together. Nutshell CRM suits B2B sales teams that value ease of use.
- Diferencia clave: Agile CRM adds helpdesk ticketing and gamification. Nutshell CRM adds free data migration and AI meeting summaries.
- Nuestra elección: Nutshell CRM for most teams. Both rate 2.8, but Nutshell wins more categories.
A free CRM can still cost you money.
Agile CRM offers a free version for small teams.
Nutshell CRM skips the free plan and bills per user from day one.
On paper, Agile CRM looks like the easy pick.
But missed emails and slow bug fixes carry a price too.
This Agile CRM vs Nutshell CRM breakdown shows where each tool earns its place.
Descripción general
This Agile CRM vs Nutshell CRM comparison covers pricing, pipelines, automatización, support, and ease of use.
Revisamos la documentación, las páginas de precios y las reseñas de los usuarios de ambas herramientas.
Our writers also spent hands-on time with each CRM system.
Esas notas aparecen en las secciones "Lo que nuestro equipo observó" a continuación.
By the end, you’ll know which one fits your sales process.
¿Qué es Agile CRM?
Agile CRM is a cloud-based all in one CRM for small and medium businesses.
It puts sales, marketing, and customer service on a single platform.
The company has operated since 2013, with offices in India y Filipinas.
Agile CRM says over 15,000 customers use it globally.
G2 Crowd has also recognized it as a leader in the CRM market.
Its main paso is simple: lots of features at a low price.
Here’s a quick video look at how the platform works.
CRM ágil
Run deals, email campaigns, and support tickets from one app. The free plan covers up to 10 users.
Precios de CRM ágil
Agile CRM has four plans, including a free tier. Paid plans are billed per user.
| Plan | Precio | Mejor para |
|---|---|---|
| Gratis | Gratis | Teams of up to 10 users testing core CRM tools |
| Motor de arranque | $8.99 | Pequeñas empresas adding basic marketing automation |
| Regular | $29.99 | Growing sales teams that need deeper automation |
| Empresa | $47.99 | Larger teams wanting every feature and integration |
Pricing verified September 2026.
Prueba gratuita: You don’t need a trial. The free plan lets you test the core tools with no time limit.
Garantía de devolución de dinero: We didn’t find a published money-back guarantee. Check the billing terms before paying for a year.
📌 Nota: Paid prices are per user per month. Our pricing data shows no setup fee on any plan.
⚠️ Pricing Conflict: Some 2026 sources list Starter at $9.99 per user per month. That likely reflects monthly billing. We use the CSV figure of $8.99 throughout this article.
Principales ventajas de un CRM ágil
Here’s what makes Agile CRM worth a look:
- Sales, Marketing, and Service Together: One interface covers deals, campaigns, and support tickets. That cuts down on data silos between teams.
- Automatización del flujo de trabajo: A drag-and-drop builder handles follow-ups, lead scoring, and data entry. You set the rules once.
- Web Engagement Tracking: See how leads behave on your site. Then send automated email campaigns based on that activity.
- Mesa de ayuda integrada: Ticketing turns customer queries into tracked cases. Support staff see the same customer data as sales.
- Gamificación de ventas: Leaderboards and badges push reps to compete. It’s a light sales enablement tool most CRMs skip.
- Telephony and Meeting Booking: Call leads from inside the CRM. Leads can also book time straight on your calendar.
Lo que nuestro equipo observó
Nuestro escritor signed up for Agile CRM and explored contacts, deals, and campaigns. Here’s what stood out from that hands-on time:
The video below walks through the same experience step by step.
Ventajas y desventajas de Agile CRM
✅ Ventajas
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk share one platform
- Drag-and-drop automation for follow-ups and lead scoring
- Gamification leaderboards motivate sales reps
❌ Contras
- Some users report email delivery problems with no fix in sight
- Bug fixes can take up to two weeks
- Informes tools feel poorly configured
- Limited custom fields for complex data mapping
¿Qué es Nutshell CRM?
Nutshell CRM is a cloud-based CRM for small to mid-sized B2B sales teams.
La empresa tiene su sede en Ann Arbor, Michigan.
Its goal is core CRM features in an easy, affordable package.
Most teams become productive within days instead of weeks.
Email marketing, landing pages, and web forms come included with no paid add-ons.
Every plan also includes unlimited contacts and free live support.
This short review video shows Nutshell CRM in action.
CRM en pocas palabras
Track deals on visual boards and send drip campaigns from one place. Free migration help comes with every plan.
Precios de Nutshell CRM
Nutshell CRM sells five plans. Every plan is priced per user.
| Plan | Precio | Mejor para |
|---|---|---|
| Base | $13/usuario/mes | Small teams needing contact management, calendar sync, and email templates |
| Crecimiento | $25/usuario/mes | Teams running multiple pipelines with sales automation |
| Pro | $42/usuario/mes | Managers who want the full reporting suite and personal email sequences |
| Negocio | $59/usuario/mes | Growing companies with more complex sales processes |
| Empresa | $79/usuario/mes | Larger teams needing an auditoría Soporte de registro y prioridad |
Pricing verified September 2026.
Prueba gratuita: Yes. New users get a free 14-day trial.
Garantía de devolución de dinero: We didn’t find a published money-back guarantee. Use the trial to decide before you pay.
📌 Nota: All plans include unlimited contacts, free data migration, and free live support. Even a single user pays the full per user rate.
⚠️ Advertencia: There’s no free plan. Costs climb quickly as you add employees, so budget for team growth.
Principales ventajas de Nutshell CRM
Here’s what makes Nutshell CRM worth a look:
- Curva de aprendizaje corta: New users get productive within days. Reviews rate it highly for ease of use.
- Visual Pipeline Views: Track deals on Board, List, Map, or Chart views. Drag-and-drop boards keep every stage clear.
- Marketing Without Add-Ons: Email marketing, landing pages, and web forms are built in. Forms send new leads straight into the CRM.
- Herramientas para la identificación de clientes potenciales: ProspectorIQ and VisitorIQ help you find new leads. VisitorIQ shows which companies visit your website.
- Free Migration and Live Support: Nutshell moves your data for free on all plans. Live chat and email support are included too.
- Integraciones amplias: Connect Google Workspace, Microsoft 365, Slack, and Mailchimp. Zapier adds over 5,000 more apps.
Lo que nuestro equipo observó
Our writer set up a Nutshell CRM account and built a sales pipeline from scratch. Here’s what stood out from that hands-on time:
Ventajas y desventajas de un CRM en pocas palabras
✅ Ventajas
- Curva de aprendizaje mínima para nuevos usuarios
- Free data migration and live support on all plans
- Contactos ilimitados sin límites de datos.
- Email marketing and landing pages included
❌ Contras
- No hay plan gratuito, solo una prueba de 14 días.
- La automatización es menos avanzada que HubSpot o Fuerza de ventas
- Es necesario mejorar el manejo de archivos adjuntos en los correos electrónicos.
Comparación de características
Ready to see how Agile CRM and Nutshell CRM stack up feature by feature?
We’ll walk through nine core features, then finish with pricing and cost.
| Característica | CRM ágil | CRM en pocas palabras |
|---|---|---|
| Precio inicial | Gratis | $13/usuario/mes |
| Plan gratuito | ✅ | ❌ |
| Canal de ventas visual | ✅ | ✅ |
| Automatización de marketing | ✅ | ✅ |
| Helpdesk Ticketing | ✅ | ❌ |
| Resúmenes de reuniones sobre IA | ❌ | ✅ |
| Gamificación de ventas | ✅ | ❌ |
| Llamadas integradas | ✅ | ✅ |
| iOS y aplicaciones de Android | ✅ | ✅ |
| Mejor para | Budget all-in-one teams | equipos de ventas B2B |
1. Gestión de contactos
CRM ágil: The contact management system gives a 360-degree view of each customer. Emails, calls, web visits, and tickets sit on one record.
Company records work the same way, grouping related contacts under one account.
CRM en pocas palabras: Every plan comes with unlimited contacts and no data limits. You can import contacts from any source with a CSV file. Shared records and activity timelines keep the whole team on the same page.
⚠️ Advertencia: Agile CRM isn’t built for heavy customization. Businesses that need many custom fields and data mapping may outgrow it.
2. Sales Pipeline & Deals
CRM ágil: A visual sales pipeline tracks deals and opportunities by stage. Leaderboards let reps compete on deals won and revenue generated.
CRM en pocas palabras: Drag-and-drop boards show every deal in your sales funnel. Switch between Board, List, Map, and Chart views anytime. Higher plans add multiple pipelines for separate products or teams.
When a deal is ready, send quotes and invoices from the same record.
3. Automatización de ventas
CRM ágil: Automation handles follow-ups, lead scoring, and data entry. The drag-and-drop workflow builder needs no coding. You can execute multi-step sequences based on how each contact behaves.
CRM en pocas palabras: Sales automation covers lead routing and follow-up notifications. It removes time-wasting tasks from your sales team’s day. The rules are simpler than what HubSpot and Salesforce offer.
4. Email Marketing & Automation
CRM ágil: Marketing teams get email campaigns with A/B testing and personalization. Campaigns can run across email, redes sociales, and mobile. The email template builder is simple and looks nice, but it’s inflexible.
CRM en pocas palabras: You can build lists, send bulk email, and run drip campaigns. Landing pages and web forms come included. Pro plans add personal email sequences for one-to-one outreach.
⚠️ Advertencia: Some Agile CRM users say delivery rates halved, then halved again within months. Send test campaigns before moving your whole list.
5. Lead Capture & Web Engagement
CRM ágil: Web engagement tools show how leads interact with your site. You can trigger emails based on page visits. Lead scores rise as visitors show more interest.
CRM en pocas palabras: Web forms add new leads to the CRM automatically. VisitorIQ identifies companies visiting your website, and ProspectorIQ helps you search for fresh B2B leads. Built-in herramientas de IA also assist with revenue-driving tasks.
6. Calendar & Meetings
CRM ágil: The online calendar lets leads book meetings directly on your schedule. It syncs with Google Calendar and Outlook. That ends the back-and-forth emails over a meeting date.
CRM en pocas palabras: Calendar sync links your schedule to the CRM. Many users praise its reminder and scheduling tools. AI meeting summarization turns calls into notes on the contact timeline.
7. Customer Service & Support
CRM ágil: A built-in helpdesk automates ticketing for customer queries. Agents see the same contact history as sales reps. Vendor support reviews are mixed, with some calling it incredible and others calling it slow.
CRM en pocas palabras: Nutshell skips helpdesk ticketing but connects with Zendesk. Where it shines is vendor support. Live chat and email help come free on every plan. Enterprise users also get priority support.
⚠️ Advertencia: Some Agile CRM reviewers say each support person gives a different answer. A few even call the service a scam after weeks of broken email sending.
8. Informes y análisis
CRM ágil: Reports cover sales, campaigns, and support activity. However, several reviewers describe the reporting tools as awful. Don’t expect deep analytics here.
CRM en pocas palabras: Customizable dashboards track performance and sales KPIs. You can customize reports to fit your specific negocio needs. The Pro plan unlocks the full reporting suite.
9. Integrations & Mobile Access
CRM ágil: Agile connects with third-party software to extend what it can do. Web and mobile apps let teams manage deals and tasks remotely. Built-in telephony handles calls without a separate phone tool.
CRM en pocas palabras: Native integrations include Google Workspace, Microsoft 365, Slack, Mailchimp, and Zendesk. Zapier adds over 5,000 more apps. The iOS and Androide apps get positive feedback for field use.
10. Precios y costos
Here’s how the plans line up side by side.
| Nivel | CRM ágil | CRM en pocas palabras |
|---|---|---|
| Gratis | Gratis | ❌ |
| Entrada | Starter: $8.99 | Fundación: 13 dólares por usuario al mes. |
| Medio | Regular: $29.99 | Crecimiento: 25 dólares por usuario al mes. |
| Superior | Enterprise: $47.99 | Pro: $42/usuario/mes |
| Avanzado | ❌ | Negocio: 59 $/usuario/mes |
| Arriba | ❌ | Empresa: 79 $/usuario/mes |
CRM ágil: The free plan and low Starter tier make Agile the cheaper way in. Its top tier still costs less than Nutshell’s top plan. You save money, but you accept more reliability risk.
CRM en pocas palabras: Nutshell costs more at the entry level and has no free plan. That fee includes free migration, live support, and unlimited contacts. For many teams, those extras cover the price gap.
Diferentes escenarios
| Si lo necesita | Elegir | Por qué |
|---|---|---|
| Zero budget | CRM ágil | Plan gratuito para hasta 10 usuarios. |
| Helpdesk ticketing | CRM ágil | Support tickets built in |
| Gamificación de ventas | CRM ágil | Leaderboards and badges |
| Incorporación rápida | CRM en pocas palabras | Productive within days |
| Reliable vendor help | CRM en pocas palabras | Soporte en vivo gratuito en todos los planes. |
| Lead discovery | CRM en pocas palabras | VisitorIQ and ProspectorIQ |
| Apto para principiantes | CRM en pocas palabras | Curva de aprendizaje mínima |
💰 Tu presupuesto
With no budget, Agile CRM’s free plan is hard to beat. If you can pay per seat, Nutshell’s bundled support gives you more for the money.
🔌 Tu conjunto de tecnologías
Nutshell CRM plugs into Gmail, Outlook, Slack, and Microsoft 365 with little effort. Agile CRM suits teams that want telephony and helpdesk services built in.
📈 Tu proceso de ventas
Nutshell fits B2B teams that live in their pipeline and follow-ups. Agile fits businesses that run sales, marketing, and service processes in one workflow.
🎓 Tu nivel de experiencia
Beginners get moving faster with Nutshell’s simple, visual layout. Agile sets up faster than Infusionsoft. Its wider feature set still takes more configuring.
Pruebas y demostraciones gratuitas 🆓
Nutshell gives you a 14-day free trial to test with real deals. Agile’s free plan lets you try core tools for as long as you like.
🛟 Opciones de soporte
Nutshell includes free live support, so a human can respond when you’re stuck. Agile reviews swing between great support and inconsistent answers.
🔒 Datos Seguridad
Both tools are cloud-based and run in any browser. Read each vendor’s security documentation before storing sensitive details about your clients.
Guía de cambio
Already using one of these tools? Here’s what changes if you move.
🔄 Switching from Agile CRM to Nutshell CRM?
✅ Lo que ganarás:
- Free data migration and live support on every plan
- AI meeting summaries saved to contact timelines
- Lead discovery with VisitorIQ and ProspectorIQ
❌ Lo que perderás:
- A free plan for up to 10 users
- Built-in helpdesk ticketing
- Gamification leaderboards and badges
📋 Cómo cambiar:
- Export your contacts and deals from Agile CRM as CSV files.
- Start a Nutshell CRM 14-day free trial.
- Ask Nutshell for free migration help, or import the CSV yourself.
🔄 Switching from Nutshell CRM to Agile CRM?
✅ Lo que ganarás:
- A free plan for small teams
- Helpdesk tickets for customer queries
- Web engagement tracking with lead scoring
❌ Lo que perderás:
- Free migration and live support on all plans
- Board, List, Map, and Chart pipeline views
- AI tools like meeting summarization
📋 Cómo cambiar:
- Export your Nutshell contacts, companies, and leads to CSV.
- Create an Agile CRM account on the free plan.
- Import the CSV and rebuild workflows in the drag-and-drop builder.
Lo que nuestra reseña no cubrió
This comparison focused on small teams and B2B sales use. We didn’t test either tool as an ecommerce CRM or measure email deliverability ourselves. Sales forecasting accuracy, LinkedIn prospecting, sales territories, and interface languages weren’t part of this review. We also skipped enterprise contracts, in person onboarding, and each vendor’s knowledge base. Features reflect September 2026 versions and may change.
Veredicto final
| Categoría | Ganador |
|---|---|
| 💰 Precios | CRM ágil |
| 📣 Automatización de marketing | CRM ágil |
| 🎧 Helpdesk Tools | CRM ágil |
| 📊 Embudo de ventas | CRM en pocas palabras |
| 🤖 AI & Lead Discovery | CRM en pocas palabras |
| 📈 Denunciar | CRM en pocas palabras |
| 🔌 Integraciones | CRM en pocas palabras |
| 👶 Facilidad de uso | CRM en pocas palabras |
| 🛟 Vendor Support | CRM en pocas palabras |
| 🏆 Ganador absoluto | CRM en pocas palabras |
🏆 GANADOR: NUTSHELL CRM
Nutshell CRM wins 6 out of 9 categories.
Ideal para: B2B sales teams, first-time CRM buyers, teams that want live support
💡 Why a Tied Rating Still Has a Winner: Both tools hold a 2.8 rating in our data. We broke the tie on category wins and reliability reports. Agile CRM keeps the edge on price, marketing automation, and helpdesk tools.
Agile CRM and Nutshell CRM chase the same buyer. Both target small businesses that need a CRM without a big bill.
Agile CRM packs sales, marketing, and service into one low-cost app. It’s a great price for teams that need breadth. The trade-off is mixed reviews on email delivery and bug fixes.
Nutshell CRM costs more per seat but feels finished. Easy setup, free live support, and built-in email marketing make it the safer pick.
Pick Agile if budget drives every decision. Pick Nutshell if you want your team using the CRM next week, not next quarter.
Más sobre Agile CRM comparado
Here’s how Agile CRM stacks up against other popular CRMs.
El CRM ágil triunfa en: far cheaper paid tiers, helpdesk and telephony in one subscription, built-in sales gamification
HubSpot triunfa en: a larger app marketplace, a deep free training library, more polished reporting on paid hubs
El CRM ágil triunfa en: a much lower price point, faster setup for small teams, marketing automation included without extra products
Salesforce gana en: heavy customization with custom objects, the AppExchange marketplace, room to scale into large enterprise use
El CRM ágil triunfa en: a free plan, a lower entry price, a quicker learning curve than Keap’s older Infusionsoft setup
Keap Gana en: payments and invoicing for service businesses, polished campaign templates, guided onboarding for new users
CRM ágil frente a Campaña activa
El CRM ágil triunfa en: a full sales pipeline on every tier, helpdesk tickets in the same app, free access for up to 10 users
ActiveCampaign gana en: a more advanced automation builder, stronger email deliverability tools, a bigger integration library
Más información sobre Nutshell CRM comparada
Here’s how Nutshell CRM compares with other pequeña empresa CRM.
CRM en cáscara de nuez frente a CRM en cápsula
Nutshell CRM triunfa en: built-in email marketing and landing pages, free migration help, AI call summaries
CRM de cápsula Gana en: a free plan for very small teams, a cleaner layout for solo users, project boards tied to contacts
CRM en pocas palabras frente a Insightly
Nutshell CRM triunfa en: a shorter learning curve, marketing tools inside the same plan, free live support on every tier
Insightly gana en: project management linked to CRM records, custom objects for complex data, separate service and marketing apps for bigger teams
Nutshell CRM triunfa en: a tool built only for B2B selling, unlimited contacts on every plan, lead discovery with VisitorIQ
El CRM del lunes triunfa en: flexible boards that work beyond sales, a big template library, visual automations across departments
CRM Nutshell frente a CRM Freshsales
Nutshell CRM triunfa en: free data migration and live chat, web forms and landing pages included, simpler day-one setup
Freshsales CRM triunfa en: a lower entry price, Freddy AI deal insights, direct links to Freshdesk for support teams
Preguntas frecuentes
¿Es Agile CRM realmente gratuito?
Yes. The free plan supports up to 10 users. Paid tiers add more automation and start at $8.99 per user per month.
¿Es Nutshell un buen CRM?
Yes, for small to mid-sized B2B sales teams. It’s easy to learn, includes free live support, and bundles email marketing. Teams with complex automation needs may outgrow it.
¿Cuánto suele costar un CRM?
Most small business CRMs run from free to under $100 per user per month. Agile CRM starts free, while Nutshell CRM ranges from $13 to $79.
¿Nutshell tiene una aplicación?
Yes. There are mobile apps for iOS and Android. Reps can update contacts, log activity, and check deals from the field.
¿Agile CRM está basado en la nube?
Yes. It’s a cloud platform you access through a web browser or mobile app. There’s nothing to install on your own servers.
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