Picking the right customer tool can be challenging, especially when tracking customers, sales, and related information.
And you’ve heard about Freshsales CRM vs Salesmate. But which one is best?
Now, imagine losing track of a big sale because you picked the wrong tool.
Don’t worry; we will break down Freshsales CRM vs Salesmate for you.
We’ll look at what they do, how easy they are to use, and which one might best fit your needs.
Descripción general
We dove deep into both Freshsales CRM and Salesmate.
Our team spent weeks using each platform, testing every feature, and comparing their performance in real-world sales scenarios to bring you this honest comparison.
Ventas frescas CRM might be the one for you. Its intuitive interface makes it an excellent choice.
Precios: It has a free trial. The premium plan starts at $9/month.
Características principales:
- Gestión de contactos
- Deal Tracking
- Informes y análisis
¡Adiós al caos de las ventas! Salesmate CRM Ofrece una prueba gratuita de 15 días. Experimenta la diferencia.
Precios: Tiene una prueba gratuita. El plan premium cuesta desde $23 al mes.
Características principales:
- Llamadas integradas
- Automatización de ventas
- Gestión de contactos
What is Freshsales CRM?
So, Freshsales CRM. What’s it all about?
Think of it as a tool to help you sell smarter.
It helps you keep track of your customers.
Plus, it gives you insights to close more deals.
Está diseñado para hacer sales easier.
Además, explora nuestros favoritos Freshsales CRM alternatives…
Nuestra opinión
Freshsales CRM es una excelente opción para empresas que priorizan la facilidad de uso y la asequibilidad. Es una excelente manera de usar el CRM sin una curva de aprendizaje pronunciada.
Beneficios clave
- Interfaz fácil de usar: Fácil de navegar y aprender.
- Teléfono y correo electrónico integrados: Conéctese con los clientes directamente desde la plataforma.
- Información basada en IA: Obtenga sugerencias y predicciones útiles.
- Precios asequibles: Ofrece un plan gratuito y planes de pago competitivos.
Precios
- Crecimiento + 500 contactos de marketing:$9/usuario/mes.
- Pro + 500 Contactos de Marketing:$39/usuario/mes.
- Empresa + 500 contactos de marketing:$59/usuario/mes.
Ventajas
Contras
¿Qué es Salesmate?
Okay, let’s talk about Salesmate.
It’s another CRM tool. It helps you manage sales and customer interactions.
Se centra en automatización.
Plus, it aims to streamline your sales process.
It’s built for teams that want to do more.
Además, explora nuestros favoritos Alternativas de Salesmate…
Nuestra opinión
¡Adiós al caos de las ventas! Salesmate CRM Ofrece una prueba gratuita de 15 días. Experimenta la diferencia y cierra más tratos. ¡Regístrate hoy!
Beneficios clave
- Llamadas integradas: Realice y reciba llamadas directamente dentro de Salesmate.
- Secuencias de ventas: Automatice su alcance con correos electrónicos y mensajes de texto personalizados.
- Gestión de tuberías: Visualice su proceso de ventas e identifique los cuellos de botella.
- Aplicación móvil: Acceda a sus datos de CRM desde cualquier lugar.
Precios
- Básico ($23/usuario/mes): Contactos, Empresas, Ofertas.
- Pro ($39/usuario/mes): Gestión de productos, Gestión de objetivos.
- Empresa ($63/usuario/mes): Gestión de equipos, módulo personalizado
Ventajas
Contras
Comparación de características
It’s time for the deep dive.
We’ll compare key features of this robust CRM solution to help your sales reps determine which tool truly helps build lasting customer relationships and boosts sales performance.
1. Sales Forecasting and Reporting
- CRM de Freshsales: Provides strong sales forecasting powered by Freddy AI, giving you data-driven predictions. Informes is good, especially in higher tiers, which includes advanced analytics on sales activities.
- Salesmate CRM: Offers detailed, real-time reports and dashboards. It gives your sales reps a clear view of sales performance and uses its datos to help predict sales trends.
2. Gestión de oleoductos
- CRM de Freshsales: Excellent for pipeline management with visual drag-and-drop tools to track deals easily. Its interface is often praised for being clean and easy to use.
- Salesmate CRM: Also strong in pipeline management and is particularly useful for a real estate company or any negocio managing multiple pipelines. It allows you to track deals and customize the view extensively.
3. Sales Force Automation and Repetitive Tasks
- CRM de Freshsales: Features powerful sales force automation. It uses AI to handle repetitive tasks and suggests the next best action, which can save time for sales reps.
- Salesmate CRM: Focuses heavily on automation and smart workflows. It helps sales teams automate lead assignment and follow-up sequences, which means you can save money on manual work.
4. Communication and Engagement
- CRM de Freshsales: A huge plus is its built-in phone, chat, and email, allowing you to manage customer relationship management entirely within the salesmate crm system. It helps build lasting customer relationships.
- Salesmate CRM: Specializes in multi-channel communication, including built-in calling, texting, and integration with other apps. It helps ensure timely follow ups with prospects across channels.
5. Task Management and Meeting Scheduler
- CRM de Freshsales: Offers solid task management features to organize daily sales activities. It includes a basic meeting scheduler to quickly book meetings with contacts and leads.
- Salesmate CRM: Provides advanced task management features with automated reminders. Its meeting scheduler is highly effective, enabling users to book meetings and sync with google apps.
6. Personalización
- CRM de Freshsales: You can customize fields and some layouts, but some customization is locked behind higher-tier plans. It can be slightly limited for businesses with unique needs.
- Salesmate CRM: Gives users a high degree of flexibility to customize workflows, layouts, and modules to fit a specific business model. Salesmate stands out here for tailoring the platform.
7. Marketing Automation
- CRM de Freshsales: Provides marketing automation features, but often requires integration with or upgrade to other Freshworks products or the Freshsales suite for full functionality.
- Salesmate CRM: Offers built-in email campaigns and journey automation as part of its platform, reducing the reliance on other apps for core marketing functions.
8. Integrations (Google Apps / Microsoft Apps)
- CRM de Freshsales: Integrates well with the freshworks products ecosystem. It connects with popular tools, including basic integration with google apps and microsoft apps.
- Salesmate CRM: Offers robust integrations, including excellent connectivity with google apps (like working inside gmail) and microsoft apps. It provides all the necessary apis and strong zapier integraciones.
9. Data Entry and Activity Tracking
- CRM de Freshsales: Uses Freddy AI for auto-profile enrichment to minimize manual data entry. It automatically track deals and records customer interactions.
- Salesmate CRM: Allows users to log and track deals and all sales activities with ease. While it requires some data entry, the overall process is designed to save time through efficient logging.
¿Qué tener en cuenta al elegir un software CRM?
- Check if the free trial lets you create a new account with no credit card required to test features like email tracking for yourself.
- Ensure the sales pipeline is perfectly laid out and easy to use; if you absolutely love salesmate’s visual approach, look for that.
- Test the seguridad and compliance protocols, especially how they protect your customer data and if they require a verification successful waiting period.
- Find out if the support team is responsive. You want to avoid long waiting times after submitting a review or a ticket.
- The system must easily integrate with other apps and systems. Check if they provide alternative options or offer numerous workarounds when a direct connection is missing.
- Look for scalability to grow with your medium sized businesses. Avoid the need to switch to a fourth crm later.
- The mobile app should allow you to perform key tasks in a few seconds and view the site properly.
- Check the vendor’s reputation and make sure they’ve provided effective solutions for companies similar to yours after extensive research.
- Evaluate the true excellent value of the pricing, including all add ons and user costs, to save money in the long run.
- Look for CRMs that allow you to customize your workflow and accounts, reducing the need to train users on complex, rigid systems.
Veredicto final
So, which one wins? For most teams, we lean towards Freshsales CRM.
It’s got a great mix of easy-to-use and powerful features. The AI is a big plus. Plus, the price is excellent.
If you need super advanced automation, Salesmate might be better.
But for most, Freshsales is the more intelligent choice. We’ve tested both, and we know what works.
We want to make your choice easy. Trust us; Freshsales is a solid pick.
Think of it like this: Freshsales is like a reliable, well-rounded player on a sports team.
It does many things well. Salesmate is like a specialist, excellent at a few key skills. But for the whole game, Freshsales is more consistent.
More of Freshsales CRM
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and automatización del correo electrónico herramienta.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
Más de Salesmate
A continuación se muestra una breve comparación de Salesmate con estas soluciones de software:
- Salesmate frente a Pipedrive: Salesmate ofrece una gestión intuitiva del flujo de ventas con llamadas integradas, mientras que Pipedrive se destaca por su claridad visual y permite una progresión de acuerdos sin esfuerzo.
- Salesmate frente a GoHighLevelSalesmate es conocido por su facilidad de uso. Ayuda a los equipos de ventas con sus acuerdos y conversaciones con los clientes. GoHighLevel es una herramienta mucho más completa, diseñada para agencias de marketing.
- Salesmate contra Keap: Salesmate ofrece una interfaz fácil de usar con canales de ventas personalizables para el seguimiento visual, mientras que Keap ofrece una potente automatización de ventas y marketing con sólidas capacidades de embudo de ventas.
- Salesmate frente a ActiveCampaign: Salesmate prioriza los canales de ventas y el seguimiento de acuerdos dentro de su CRM; ActiveCampaign integra la automatización de ventas y marketing para una visión holística del cliente y se destaca en el marketing por correo electrónico.
- Salesmate frente a Hubspot: Salesmate ofrece un CRM transparente y asequible con una potente automatización de ventas; HubSpot es una suite integral para marketing, ventas y servicio, con precios escalonados y funciones más amplias.
- Salesmate frente a Clickfunnels: Salesmate es un CRM diseñado para gestionar ventas y relaciones con los clientes; ClickFunnels es una herramienta especializada para crear embudos de ventas y páginas de destino de alta conversión.
- Salesmate vs Folk: Salesmate es un CRM completo para equipos de ventas con una sólida gestión y automatización del pipeline. Folk es una herramienta de gestión de contactos más sencilla, centrada en la organización y la colaboración.
- Salesmate vs. Instantáneamente: Salesmate ofrece un CRM de ventas integral con gestión de canalización y alcance multicanal; se especializa instantáneamente en el alcance por correo electrónico frío a gran escala y la generación de clientes potenciales.
- Salesmate frente a Clickup: Salesmate es un CRM de ventas dedicado a la gestión de canales de venta y al seguimiento de acuerdos; ClickUp es una plataforma de productividad todo en uno con funcionalidades de gestión de proyectos, seguimiento de tareas y CRM.
- Salesmate vs. Monday CRM: Salesmate es un CRM de ventas enfocado con marketing por correo electrónico integrado y sólida gestión de acuerdos; Monday CRM ofrece flujos de trabajo visuales altamente personalizables y amplias capacidades de sistema operativo de trabajo.
- Salesmate frente a Capsule CRM: Salesmate es una solución integral con automatización de ventas e informes detallados; Capsule CRM es una herramienta de gestión de contactos más sencilla y fácil de usar, a menudo más básica.
- Salesmate frente a Insightly: Salesmate ofrece un CRM fácil de usar principalmente para actividades de ventas; Insightly ofrece un CRM más sólido con funcionalidad de gestión de proyectos integrada.
- Salesmate frente a Freshsales CRM: Salesmate ofrece informes detallados en tiempo real y una amplia personalización del flujo de trabajo; Freshsales CRM ofrece una interfaz intuitiva con asistencia de IA y una automatización más amplia.
- Salesmate frente a Salesforce: Salesmate es un CRM fácil de usar ideal para pequeñas y medianas empresas, que ofrece una gestión de ventas sencilla; Salesforce es un CRM de nivel empresarial altamente personalizable y escalable con un amplio conjunto de funciones.
Preguntas frecuentes
¿Qué CRM es mejor para las pequeñas empresas?
Freshsales CRM is often preferred due to its user-friendly interface and affordable pricing. It offers essential features like lead scoring and elemental sales force automation, making it ideal for smaller teams with limited resources.
Can I customize both Freshsales and Salesmate?
Both platforms allow you to customize fields, reports, and workflows. However, Salesmate generally offers more extensive customization options, especially for complex workflows and integrations.
Does Freshsales CRM have AI features?
Freshsales CRM includes Freddy AI, which enhances sales productivity through features like lead scoring, deal insights, and automated task suggestions.
Is Salesmate better for multi-channel communication?
Salesmate excels in multi-channel outreach, offering integrated email, SMS, and redes sociales tools. It’s ideal for businesses needing to connect with customers across various platforms.
¿Qué CRM ofrece mejores informes y análisis?
Salesmate provides more detailed, real-time reporting and analytics, with a broader range of pre-built reports and dashboards, than Freshsales CRM’s standard reporting features.
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