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How to Use Pulseway Step by Step — 2026 Tutorial

por | Last updated Jul 16, 2026

Início rápido

This guide covers every Pulseway feature:

Tempo necessário: 5 minutos por filme

Neste guia também: Dicas profissionais | Erros comuns | Solução de problemas | Preços | Alternativas

Por que confiar neste guia?

I’ve used Pulseway for over a year and tested every feature covered here.

Este tutorial é fruto de experiência prática real, não de capturas de tela de fornecedores.

How to use Pulseway

Pulseway is one of the most powerful remote monitoring tools for IT admins today.

But most users only scratch the surface of what Pulseway can do.

This guide shows you how to use Pulseway feature by feature.

Step by step, with clear results and pro tips.

Pulseway Tutorial

This Pulseway tutorial walks you through every feature step by step, from setup to advanced tips that make you a power user.

Pulseway

Watch and control all your systems from one screen. Pulseway handles remote monitoring, gerenciamento de patches, and remote desktop so you fix critical IT issues before users notice. Start free — no credit card required.

Getting Started with Pulseway

Antes de usar qualquer recurso, conclua esta configuração única.

It takes about 3 minutes to learn.

Here is my personal experience getting started:

Experimente o poder do gerenciamento de TI móvel da Pulseway.

Agora vamos analisar cada etapa.

Passo 1: Crie sua conta

Go to the Pulseway website and click Sign Up.

Insira seu e-mail e crie uma senha.

Ponto de verificação: Verifique o seu caixa de entrada para uma mensagem de confirmação.

Step 2: Install the Agent

Download and install the Pulseway agent on each Windows or Mac computador.

Log in with your new account to connect the device.

Eis como o painel de controle se parece:

Imagem dos principais benefícios do Pulseway

Ponto de verificação: You should see the main dashboard with your systems listed.

Step 3: Add More Devices

Correr descoberta de rede to find and add the rest of your endpoints.

✅ Concluído: Você está pronto para usar qualquer recurso abaixo.

How to Use Pulseway RMM Software

RMM Software lets you monitor and control every machine in your it environment from one screen.

Veja como usá-lo passo a passo.

Passo 1: Abra o painel de controle

Sign in and the dashboard shows all your systems at a glance.

Step 2: Pick a machine

Choose any computer or server to view live CPU usage, memory, and disk space.

Eis como isso se parece:

Imagem do software Pulseway RMM

Ponto de verificação: You see real-time health for every device you monitor.

Step 3: Take action

Run a command or restart the machine directly from Pulseway remote.

✅ Resultado: You now watch and control your whole it environment in one place.

💡 Dica profissional: Grupo dispositivos by office or client so remote monitoring stays tidy at scale.

How to Use Pulseway Patch Management

Gerenciamento de patches lets you keep the operating system and third-party applications on the latest version.

Veja como usá-lo passo a passo.

Etapa 1: Gerenciamento de patches abertos

Go to the patch management area to see every pending update.

Step 2: Scan for updates

Pulseway lists missing patches for Windows, Mac, and installed applications.

Eis como isso se parece:

Imagem de gerenciamento do adesivo Pulseway

Ponto de verificação: You see which endpoints are running an old version.

Step 3: Schedule the rollout

Choose on-demand or scheduled updates and confirm your changes.

✅ Resultado: Your systems close known vulnerabilities like Meltdown and Spectre.

💡 Dica profissional: Patch management is critical for it because a single unpatched machine invites attackers.

How to Use Pulseway Backup Software

Backup Software lets you back up data on servers and workstations so nothing is lost.

Veja como usá-lo passo a passo.

Step 1: Enable backup

Turn on backup for the device or group you want to protect.

Step 2: Set a schedule

Choose how often Pulseway captures changes to your files.

Eis como isso se parece:

Imagem do software de backup Pulseway

Ponto de verificação: You see the first backup job start and finish.

Step 3: Verify restore points

Check that recovery points exist before you rely on them.

✅ Resultado: Your critical data is safe even if a computer fails.

💡 Dica profissional: Test a restore cedo so you learn the recovery way before a real error hits.

How to Use Pulseway Ransomware Protection

Proteção contra ransomware lets you detect ransomware behaviour and stop it before it locks all your systems.

Veja como usá-lo passo a passo.

Step 1: Turn on detection

Enable ransomware protection for each endpoint you manage.

Step 2: Set the response

Choose whether Pulseway isolates a machine automatically on detection.

Eis como isso se parece:

Imagem de proteção contra ransomware Pulseway

Ponto de verificação: You receive an alert the moment suspect activity appears.

Step 3: Review flagged events

Check each event and dismiss any false positive to keep alerts clean.

✅ Resultado: You catch critical it issues before end-users notice problems.

💡 Dica profissional: Pair this with patch management to shrink the vulnerabilities ransomware targets.

How to Use Pulseway Network Monitoring

Monitoramento de rede lets you discover and monitor network devices such as switches and routers.

Veja como usá-lo passo a passo.

Step 1: Run network discovery

Start network discovery to find every device on the network.

Step 2: Deploy agents

Let discovery automate agent deployment across new endpoints and servers.

Eis como isso se parece:

Imagem de monitoramento da rede Pulseway

Ponto de verificação: You see each connected device appear in the console.

Step 3: Set thresholds

Add alert rules so you know when a device goes offline.

✅ Resultado: You now monitor the full network from a single view.

💡 Dica profissional: Discovery saves hours because it identifies and connects devices for you automatically.

How to Use Pulseway Remote Access

Acesso remoto lets you connect to any monitored computer with fast remote control and remote desktop.

Veja como usá-lo passo a passo.

Step 1: Open Remote Control

Select a computer and click connect to start a remote desktop session.

Step 2: Troubleshoot live

Fix the issue on the user machine while you stay signed in.

Eis como isso se parece:

Imagem de acesso remoto Pulseway

Ponto de verificação: You see the remote screen load in seconds.

Step 3: Transfer files

Use Remote Support to move files between source and destination computers.

✅ Resultado: You resolve issues on any machine without leaving your desk.

💡 Dica profissional: Mobile apps give full remote control on the go, so you help users from anywhere.

How to Use Pulseway NOC Services

NOC Services lets you hand routine remote monitoring to an outside team for round-the-clock cover.

Veja como usá-lo passo a passo.

Step 1: Request NOC cover

Contact Pulseway to add NOC services to your account.

Step 2: Define what to watch

Set which systems the NOC team should monitor for you.

Eis como isso se parece:

Imagem dos serviços NOC da Pulseway

Ponto de verificação: You see the NOC team confirm coverage of your it environment.

Step 3: Focus on priorities

Let the team handle noise so your office focuses on real work.

✅ Resultado: Your productivity and efficiency rise because fewer alerts reach you.

💡 Dica profissional: Use NOC cover overnight so critical it issues get eyes even after hours.

How to Use Pulseway MDM

MDM permite que você gerencie Android and iOS devices alongside your desktops and servers.

Veja como usá-lo passo a passo.

Step 1: Enroll a device

Add an Android or iOS phone to Pulseway mobile device management.

Step 2: Apply a policy

Choose the rules and apps each enrolled device must run.

Eis como isso se parece:

Imagem Pulseway MDM

Ponto de verificação: You see the mobile device report its status.

Etapa 3: Enviar atualizações

Send a message or config change to any managed phone.

✅ Resultado: You control mobile endpoints from the same console as everything else.

💡 Dica profissional: Enroll company phones on day one so the whole team starts under one policy.

How to Use Pulseway Reports

Relatórios lets you build reports that show the health of your it environment over time.

Veja como usá-lo passo a passo.

Passo 1: Abra os relatórios

Go to the reports area and choose a template.

Step 2: Pick the data

Select the devices, dates, and metrics you want to view.

Eis como isso se parece:

Imagem do relatório Pulseway

Ponto de verificação: You see a preview of the report before you send it.

Step 3: Schedule delivery

Set Pulseway to create and email the report on a schedule.

✅ Resultado: You receive clear proof of the work your team does.

💡 Dica profissional: Automate monthly reports so clients get updates without any manual effort from you.

Pulseway Pro Tips and Shortcuts

After testing Pulseway for over a year, here are my best tips.

Ações rápidas

AçãoOnde
Restart a machineDevice menu
Start remote controlComputer view
Run a scriptAutomação tab
Check notificationsAplicativo móvel

Características ocultas que a maioria das pessoas não percebe

  • Automação engine: Smart triggers act on IT issues, and a library of built-in scripts helps you get more done by doing less.
  • Notification policies: Set parameters that prevent alert fatigue so you only receive alerts that matter.
  • Pulseway community: Learn from other admins and discover workflows that clean temporary files and cut manual effort.

Pulseway Common Mistakes to Avoid

Mistake #1: Skipping notification policies

❌ Errado: Leaving every alert on, which buries real issues in noise.

✅ Direita: Define notification policies so you receive only critical it issues.

Mistake #2: Manual patching

❌ Errado: Patching each machine by hand and missing a version.

✅ Direita: Let patch management update Windows, Mac, and applications on a schedule.

Mistake #3: Flat device lists

❌ Errado: Dumping every device into one group with no structure.

✅ Direita: Segment devices by office or client so management stays clear.

Pulseway Troubleshooting

Problem: Agent not running

Causa: The Pulseway service stopped on the computer.

Consertar: Restart the Pulseway service, then confirm the device reconnects to the console.

Problem: Remote control won’t connect

Causa: The machine is offline or you are not signed in.

Consertar: Check the device is online and sign in again to start remote desktop.

Problem: Too many false alerts

Causa: Thresholds are too tight, so normal activity triggers a false positive.

Consertar: Adjust the policy so you focus on real errors, not noise.

📌 Observação: If none of these fix your issue, contact Pulseway support or the community.

O que é Pulseway?

Pulseway is a remote monitoring and management platform designed for IT administrators.

Think of it like a control room for all your systems in your pocket.

Veja esta breve visão geral:

Controle todos os seus dispositivos de QUALQUER LUGAR! Apresentação da Pulseway

Inclui estas características principais:

  • RMM Software: Monitor CPU usage, memory, and disk space across every device.
  • Gerenciamento de patches: Automatically patch the operating system and third-party applications.
  • Backup Software: Back up data on servers and workstations to prevent loss.
  • Proteção contra ransomware: Detect and stop ransomware and known vulnerabilities.
  • Monitoramento de rede: Discover and monitor switches, routers, and network devices.
  • Acesso remoto: Connect to any computer with fast remote control and file transfer.
  • NOC Services: Hand routine monitoring to an expert team for full coverage.
  • MDM: Manage Android and iOS phones from the same console.
  • Relatórios: Create and schedule reports that prove your IT work.

Para uma análise completa, consulte nosso artigo. Pulseway review.

Pulseway O que é Imagem

The Pulseway logo sits in the top corner, and short in-app videos help you learn how things work fast.

Preços da Pulseway

Here’s what Pulseway costs in 2026:

PlanoPreçoIdeal para
InicianteUS$ 27/mêsSmall IT teams getting started with remote monitoring

Teste grátis: Sim — comece gratuitamente, sem necessidade de cartão de crédito.

Complementos: Backup, MDM, and NOC services are priced separately by endpoints.

Imagem de preços da Pulseway

💰 Melhor custo-benefício: Starter — a low-cost way to begin remote monitoring for a small team.

Pulseway vs. Alternativas

How does Pulseway compare? Here’s the competitive landscape:

Veja esta comparação:

Melhor Software de Gestão de Serviços de TI: Principais Ferramentas de ITSM para 2025
FerramentaIdeal paraPreçoAvaliação
PulsewayRMM com foco em dispositivos móveisUS$ 27/mês⭐ 4,6
AteraMSPs, flat pricingUS$ 149/mês⭐ 4,4
NinjaOneRMM moderno$ 3/mês⭐ 4,4
ConnectWise RMM (anteriormente Automatizar)Large MSPsPersonalizado/mo⭐ 4,4
Kaseya VSAEnterprise ITPersonalizado/mo⭐ 4,4
SincronizarRMM + billingUS$ 139/mês⭐ 4,4

Escolhas rápidas:

  • Melhor no geral: Pulseway — remote monitoring, patching, and mobile control in one place.
  • Melhor orçamento: Atera — flat pricing when you manage many devices.
  • Ideal para iniciantes: NinjaOne — clean UI and fast setup.
  • Melhor opção para empresas: Kaseya VSA — deep scripting for complex networks.

🎯 Alternativas ao Pulseway

Procurando alternativas ao Pulseway? Aqui estão as melhores opções:

  • 💰 Atera: Per-technician pricing for MSPs. Unlimited devices at a flat rate, great when you manage many endpoints on a budget.
  • 🌟 NinjaOne: Polished RMM with strong patch management and a clean UI. A top pick for teams that want fast setup.
  • 🏢 ConnectWise RMM (anteriormente Automate): Deep automation for large MSPs. Best when your office already runs the wider ConnectWise stack.
  • 🔧 Kaseya VSA: Feature-rich platform for enterprise IT. Strong scripting for admins who manage complex networks.
  • 💼 Sincronizar: Combines RMM with PSA and billing. A smart way for small MSPs to run support and invoicing together.

Para ver a lista completa, consulte nosso Pulseway alternatives guia.

⚔️ Comparação do Pulseway

Veja como a Pulseway se compara a cada concorrente:

  • Pulseway vs Atera: Atera wins on flat pricing for huge fleets. Pulseway wins on mobile control and its native app for managing systems on the go.
  • Pulseway vs NinjaOne: NinjaOne feels more modern for pure RMM. Pulseway edges ahead when you want backup, MDM, and remote monitoring in one service.
  • Pulseway vs ConnectWise RMM (formerly Automate): ConnectWise suits very large MSPs. Pulseway is the faster way for smaller teams to install agents and start monitoring.
  • Pulseway vs Kaseya VSA: Kaseya offers deeper scripting. Pulseway is simpler to set up and its mobile apps make remote control far easier.
  • Pulseway vs Syncro: Syncro bundles billing and PSA. Pulseway focuses on tighter monitoring, patch management, and remote desktop for your it environment.

Start Using Pulseway Now

You learned how to use every major Pulseway feature:

  • ✅ RMM Software
  • ✅ Gerenciamento de patches
  • ✅ Backup Software
  • ✅ Proteção contra ransomware
  • ✅ Monitoramento de Rede
  • ✅ Remote Access
  • ✅ NOC Services
  • ✅ MDM
  • ✅ Relatórios

Próximo passo: Escolha uma funcionalidade e experimente agora mesmo.

Most people start with RMM Software.

A montagem leva menos de 5 minutos.

Perguntas frequentes

A Pulseway é confiável?

Yes. Pulseway is a trusted remote monitoring and management platform used by IT teams worldwide to manage systems, patch endpoints, and control devices securely.

Qual o preço do Pulseway?

Pulseway starts at $27/month for the Starter plan. Pricing scales with the number of endpoints and add-on features you choose for your team.

How to setup Pulseway?

Create an account, install the Pulseway agent on each computer, then sign in to the dashboard. Network discovery can add more devices automatically.

How do I enable remote control on Pulseway?

Open a monitored computer in the console, click connect, and a remote desktop session starts. Mobile apps let you enable remote control from Android or iOS.

Para que serve o Pulseway?

Pulseway is used for remote monitoring, patch management, backup, ransomware protection, and remote desktop, letting admins manage all your systems from one place.

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