Choisir le bon CRM Cela peut sembler accablant, n'est-ce pas ?
There are so many options. You may wonder, “Which one will help my business grow?”
Two popular choices are Capsule CRM vs Thryv.
But how do you know which is best for you?
This comparison dives deep into their features, pricing, and pros and cons, making your decision easier.
Let’s find the perfect CRM to supercharge your sales!
Aperçu
We’ve spent hours exploring both Capsule CRM et Thryv.
Testing their features and comparing their strengths and weaknesses.
This hands-on experience has allowed us to create a detailed comparison, helping you to faire une décision en connaissance de cause.
Based on our data, Capsule CRM is the budget-friendly choice. Focused on simplicity and savings.
Tarifs : It has a free trial. Paid plan starts at $18/month
Caractéristiques principales :
- Gestion des contacts
- Gestion du pipeline de vente
- Project Boards
Explore its powerful features for managing contacts, scheduling appointments, and campaigns.
Tarifs : It has a free demo. The premium plan starts at $244/month.
Caractéristiques principales :
- Built-in calling
- Email sequences
- Advanced Reporting
Qu'est-ce que Capsule CRM ?
Ever feel like you’re juggling too many customer details?
Capsule CRM helps you keep everything organized.
It’s designed to be simple and easy to use, even if you’re not a tech whiz.
Think of it as your digital Rolodex, but way more powerful.
Découvrez également nos favoris Alternatives aux capsules…
Notre avis
It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.
Principaux avantages
- Gestion simple des contacts.
- Suivi facile du pipeline de vente.
- S'intègre à de nombreuses applications.
- Champs personnalisables disponibles.
- Application mobile pour un accès en déplacement.
Tarifs
- Démarreur: 18 $/utilisateur/mois.
- Croissance: 36 $/utilisateur/mois.
- Avancé: 54 $/utilisateur/mois.
- Ultime: 72 $/utilisateur/mois.
Avantages
Inconvénients
Qu'est-ce que Thryv ?
Thryv is more than just a CRM.
It’s an all-in-one business management platform.
Think of it as your one-stop shop for everything from scheduling appointments to managing your online presence.
It’s designed to help you streamline your operations and grow your business.
Découvrez également nos favoris Alternatives à Thryv…
Notre avis
Wanted to Thryv a try! Explore its powerful features for managing contacts, scheduling appointments, and launching marketing campaigns.
Principaux avantages
- Centre centralisé : Gérez tous vos besoins professionnels en un seul endroit.
- Marketing automatisé : Atteignez plus de clients avec moins d'efforts.
- Programmation en ligne : Permettre aux clients de prendre rendez-vous 24 heures sur 24 et 7 jours sur 7.
- Accepter les paiements en ligne : Soyez payé plus rapidement et plus facilement.
- Gestion de la réputation : Surveillez et améliorez vos commentaires en ligne.
Tarifs
- Centre de commandement:Ligne professionnelle dédiée gratuite.
- Centre d'affaires: $244/mois.
- Centre de marketing: $244/mois.
Avantages
Inconvénients
Comparaison des fonctionnalités
This analysis evaluates two very different crm software providers: Capsule, a robust sales process & contact management system known for its simplicity and clear sales pipeline (from capsule crm review).
Thryv, a complete operating system designed to help the petite entreprise stay organized and get paid faster.
This comparison clarifies which crm solution is the better fit for streamlined lead management versus comprehensive client management.
1. Core Focus and Primary Use Case
- Capsule CRM: Built as a simple crm solution focused on providing a robust contact management system and guiding the sales cycle. It excels at relationship tracking for customers where history is key, accessible via any browser.
- Thryv: A comprehensive software and services package focused on helping the petite entreprise stay organized and get paid faster. It centralizes customer relationship management, marketing, and payment processing within the thryv business center.
2. Contact Management and Data
- Capsule CRM: Highly focused on organizing all customer data and activities under a robust contact management system. It facilitates simple lead management and logging of every connection with a date and time.
- Thryv: Provides a dedicated customer relationship management system within the thryv business center. It manages client files, customer data, and communications, aiming to help the small business manage their customers efficiently.
3. Pricing Model and Affordability
- Capsule CRM: Offers a generous free version and scales with predictable per user pricing, making the capsule crm cost transparent for growing teams. Its basic free plan is great for simple sales pipeline viewing.
- Thryv: Pricing details are often complex and typically include a one time onboarding fee, making the capsule crm cost look inexpensive by comparison. It packages multiple software and services, making the total cost higher but potentially more valuable.
4. Client Communication and Interactions
- Capsule CRM: Supports tracking emails, calls, and meetings linked to customer data. It relies on external browser extensions and integrations to respond to customers quickly.
- Thryv: Excels at direct customer interactions and communications management through features like two-way sms marketing messages, centralized email, and a client portal estimates tool.
5. Client Portal and Estimates
- Capsule CRM: Does not offer a native client portal and relies on project management integrations for external client visibility.
- Thryv: Provides a client portal estimates system where customers can view and approve quotes, make payments, and manage files. This helps the small business get paid faster and offers a professional website interface.
6. Marketing and Local Listings
- Capsule CRM: Marketing is primarily email marketing and segmentation focused, relying on integration with external tools like Mailchimp or browser extensions for outreach.
- Thryv: Includes enhanced local listings management to ensure the small business is visible across sites. It provides tools for creating sms marketing messages and running basic campaigns.
7. Rapports et analyses
- Capsule CRM: Provides functional reporting tools on the sales pipeline and activities. Its reports focus on clear visualization of deal stage and customer data over the sales cycle.
- Thryv: Offers reporting on marketing performance, payments, and client communications within the thryv command center. This provides the small business with visibility on their overall business health.
8. Support and Reliability
- Capsule CRM: Known for reliable services and simple setup. Support is typically fast via email/chat, though not always premium phone support.
- Thryv: Emphasizes strong tech support and onboarding. Users are generally satisfied customers who value the ability to view this site properly and trust that the thryv software and connection will be reliable.
9. Technical Details and Audits
- Capsule CRM: Simple and secure, with a strict focus on robust contact management system. Updates are generally smooth, and you can access the full software via a modern browser without extensive troubleshooting.
- Thryv: The platform is built to simplify complex tasks for the small business. Features like verification successful waiting and resolving issues in a few seconds are key to maintaining workflow. If you cannot view this site properly, the ray id helps the support team diagnose the issue immediately.
What to Look for in a CRM Tool?
Choosing the right crm system is a critical decision for any growing business.
Le best crm solutions are designed to streamline your multiple sales pipelines and enhance all your key business processes.
When evaluating platforms, consider these essential features:
- Évolutivité: Can the CRM grow with your business? Can it be used in project management?
- Personnalisation: Can you tailor it to your specific workflows?
- Intégrations: Does it connect with your other business tools?
- Mobile Access: Is there a mobile app for on-the-go management?
- Assistance clientèle: What level of support is offered?
- Training: Are there resources to help you and your team learn the system?
- Sécurité: Does the CRM have robust security measures to protect your data?
Verdict final
Choosing between Capsule and Thryv depends on your needs.
For small businesses wanting a simple, affordable CRM, Capsule is a great starting point.
Its user-friendly interface and free plan are big pluses.
Thryv is powerful, but it’s more complex and expensive.
It’s better for larger businesses needing an all-in-one platform.
We’ve used both, and most small businesses are just starting.
Capsule offers the best balance of features and ease of use.
Start with Capsule, and Capsuleoutgrow it, then consider other options.
Plus de Capsule CRM
Voici une brève comparaison de Capsule CRM avec ces solutions logicielles :
- Capsule CRM vs Pipedrive: Capsule CRM offre une solution simple pour la gestion des contacts et des ventes, tandis que Pipedrive est un outil de gestion visuelle du pipeline de vente.
- Paperpal 透過改進文法、清晰度和風格，為學術寫作提供寶貴的支援。它可以幫助您完善學術文本，確保其符合教育標準。: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
- Capsule CRM vs Keap: Capsule CRM se concentre sur la simplicité et le prix pour le suivi des contacts et des ventes ; Keap offre des fonctions étendues d'automatisation du marketing et des ventes, souvent à un prix plus élevé.
- Capsule CRM vs ActiveCampaign: Capsule CRM offre une gestion solide des contacts et des pipelines, tandis qu'ActiveCampaign offre une automatisation marketing puissante, des campagnes par e-mail et une segmentation avancée.
- Capsule CRM vs Hubspot: Capsule CRM est un CRM convivial et abordable pour la gestion des interactions avec les clients ; HubSpot propose une vaste gamme d'outils de marketing, de vente et de service, avec des options gratuites et des options payantes évolutives.
- Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
- Capsule CRM vs Folk: Capsule CRM est une solution simple de gestion des contacts, tandis que Folk met l'accent sur l'organisation collaborative des contacts et leur enrichissement par des fonctionnalités modernes.
- Capsule CRM vs Instantly: Capsule CRM se concentre sur la gestion des contacts généraux et des ventes ; Instantly est conçu pour l'envoi automatisé d'e-mails froids et l'engagement commercial.
- Capsule CRM vs Clickup: Capsule CRM est une solution de gestion de la relation client dédiée, tandis que ClickUp est une plateforme de gestion du travail polyvalente qui comprend des fonctionnalités de gestion de la relation client ainsi que de gestion des projets et des tâches.
- Capsule CRM vs Monday CRM: Capsule CRM offre une gestion simple des contacts et du pipeline de vente ; Monday CRM offre des flux de travail visuels hautement personnalisables et des fonctions étendues de collaboration d'équipe.
- Capsule CRM vs Insightly: Capsule CRM met l'accent sur la facilité d'utilisation et le suivi des contacts, tandis qu'Insightly propose un CRM plus complet avec des fonctions avancées de gestion de projets.
- Capsule CRM vs Freshsales CRM: Capsule CRM privilégie la simplicité dans la gestion des ventes et des contacts, tandis que Freshsales CRM offre une plateforme de vente plus robuste avec des informations alimentées par l'IA et des analyses avancées.
- Capsule CRM vs Salesforce: Capsule CRM est idéal pour les petites et moyennes entreprises à la recherche d'un CRM simple et abordable ; Salesforce est un CRM d'entreprise doté d'une personnalisation et d'une évolutivité étendues pour les grandes organisations.
- Capsule CRM vs Zendesk: Capsule CRM se concentre sur les ventes et la gestion de la relation client, tandis que Zendesk est principalement une plateforme de service client qui excelle dans les solutions de billetterie et d'assistance.
Plus de Thryv
Voici une brève comparaison de Thryv avec ces solutions logicielles :
- Thryv vs GoHighLevel: Thryv offers robust marketing automation and sales funnels. Thryv simplifies business management for service-based companies.
- Thryv vs Pipedrive: Thryv est un vaste outil de gestion d'entreprise avec CRM intégré ; Pipedrive est spécialisé dans la gestion visuelle du pipeline de vente, idéale pour les équipes de vente.
- Thryv vs Keap: Thryv offre une plateforme tout-en-un pour la gestion des petites entreprises ; Keap se concentre sur l'automatisation avancée du marketing et le CRM des ventes avec des flux de travail approfondis.
- Thryv vs ActiveCampaign: Thryv fournit une plateforme intégrée pour la gestion des entreprises locales et l'interaction avec les clients ; ActiveCampaign excelle dans l'automatisation sophistiquée du marketing, la segmentation et l'analyse détaillée.
- Thryv vs Hubspot: Thryv est conçu comme une plateforme complète pour les opérations des petites entreprises, y compris la gestion des clients et le marketing ; HubSpot offre une suite plus large d'outils de marketing, de vente et de service pour les entreprises de toutes tailles.
- Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
- Thryv vs Folk: Thryv est un système complet de gestion d'entreprise avec CRM intégré ; Folk est un outil de gestion des contacts plus ciblé et collaboratif qui met l'accent sur l'organisation.
- Thryv vs Instantanément: Thryv offre une large gamme de services pour la gestion des petites entreprises, y compris la présence et les paiements en ligne ; Instantly est spécialisé dans les campagnes automatisées d'envoi de courriels non sollicités pour la prospection commerciale.
- Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
- Thryv vs Monday CRM: Thryv fournit une solution intégrée pour la gestion des petites entreprises et l'interaction avec les clients ; Monday CRM se concentre sur des flux de travail visuels hautement personnalisables et des capacités de gestion de la relation client centrées sur les projets.
- Thryv vs Capsule CRM: Thryv est une plateforme de gestion d'entreprise complète avec des fonctionnalités CRM ; Capsule CRM est un CRM plus simple et convivial qui se concentre sur la gestion des contacts et le suivi du pipeline de vente.
- Thryv vs Insightly: Thryv offre une plateforme tout-en-un pour les opérations des petites entreprises, y compris la planification et les paiements ; Insightly offre un CRM plus robuste avec un pipeline de vente avancé et des fonctionnalités de gestion de projet.
- Thryv vs Freshsales: Thryv est une plateforme de gestion commerciale tout-en-un pour les entreprises locales ; Freshsales CRM se spécialise dans l'automatisation des ventes, l'évaluation des prospects et la création de rapports de vente détaillés.
- Thryv vs Salesforce: Thryv est une plate-forme intégrée pour la gestion des petites entreprises ; Salesforce est un CRM d'entreprise hautement personnalisable et évolutif, doté de capacités étendues en matière de ventes, de marketing et de services.
Questions fréquemment posées
What’s the main difference between Capsule vs Thryv?
Capsule is a simpler, cost-effective CRM tool focused on contact management and sales pipeline functionality. Thryv is a comprehensive CRM and business management platform with features like appointment scheduling and email marketing campaigns. Thryv is more for small—to medium-sized businesses needing an all-in-one solution, while Capsule is a solution for small businesses wanting a cheaper CRM.
Which is better for small to medium businesses?
It depends! Capsule is excellent for small—to medium-sized businesses that want a simple contact management system and sales opportunity tracking. Thryv is better if you need advanced features like appointment scheduling and marketing automation. Consider your budget and business processes.
Does Capsule integrate with Google Workspace?
Yes, Capsule has GCapsuleorkspace integration (formerly G Suite), which makes team collaboration seamless. Thryv also offers integration features.
How much do Capsule and Thryv cost?
Capsule offers a free plan and affordable paid plans. Thryv’s pricing is higher and requires a quote. Check their websites for the latest pricing information and a comparison for 2025.
What are the pros and cons of each?
The capsule is easy to use and affordable, but lacks advanced features. Thryv is powerful but can be overwhelming and expensive. Please read our full reviews and ratings for more details about capsule vs. thCapsule. When deciding, consider your business growth goals and customer interactions.
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