Creatio CRM vs Close CRM: Which CRM Tool Wins in 2025?

by | Last updated Jun 5, 2025

Winner
Creatio crm logo
9.0
  • No Code Platform
  • Marketing
  • Sales
  • Credit Unions
  • Industries
  • Free trial available
  • Paid Plans from $25/month
Runner Up
Close CRM
7.5
  • CRM Overview
  • Communication
  • Automation
  • Cool integrations
  • Sales AI
  • Free trial available
  • Paid Plans from $35/month
Creatio crm vs Close crm

Picking the right CRM is tough, right?

You’ve got Creatio CRM vs Close CRM, both promising to boost your sales.

You’re stuck comparing features, wondering which one best fits your business.

You’ll waste time and money on a CRM that doesn’t meet your needs. 

You need something that works without all the headaches.

Good news! We’re diving deep into Creatio CRM vs Close CRM. We’ll break down the key differences and show you which tool wins in 2025.

No confusing jargon, just straight facts to help you make the smart choice.

Overview

To give you a real-world view, our team dove deep, testing both Creatio and Close CRM.

We set up sales pipelines, tracked leads, and ran reports.

This hands-on experience lets us provide a clear, practical comparison beyond just feature lists.

Creatio CTA

Boost sales by 30% with Creatio’s automation. Use it today!

9out of 10

Pricing: It has a free trial. The premium plan starts at $25/month.

Key Features:

  • Workflow Automation.
  • No-Code UI Design.
  • Omnichannel Communication.
Close CRM Logo

Increase your selling rate by 25% with Close CRM. Explore its features!

7.5out of 10

Pricing: It has a free trial. The premium plan starts at $35/month.

Key Features:

  • Built-in Calling.
  • Email Sequences.
  • Lead Management.

What is Creatio CRM?

It’s a big platform. Think of it as a super-powered sales tool.

It’s got lots of ways to manage customers. You can automate tons of stuff.

It aims to make your sales process smooth.

Also, explore our favorite Creatio CRM alternatives

Creatio CTA
Creatio
9.0

Boost sales by 30% with Creatio’s automation. Start your journey today!

Key Benefits

  • Automate workflows. Save up to 40% on manual tasks.
  • Design custom apps. No coding is needed. Launch 2x faster.
  • Connect all channels. Reach customers across all platforms.

Pricing

All the plans will be billed annually.

  • Growth (Minimum five users): $25/user/month.
  • Enterprise: $55/user/month.
  • Unlimited: $85/user/month.
image 103

Pros

  • Powerful automation.
  • No-Code design.
  • Omnichannel access.
  • Scalable platform..
  • Robust customization.

Cons

  • Complex features.
  • Initial setup requires planning.
  • Higher-tier plans are costly.
  • Unnecessary features.

What is Close CRM?

It’s all about sales calls.

It helps you close more deals.

It’s got built-in calling.

You can send email sequences.

It keeps your leads organized.

Also, explore our favorite Close CRM alternatives

Close CRM Logo
Close
7.5

Increase your selling rate by 25% with Close CRM. Explore its features!

Key Benefits

  • Built-in calling. Increase call connect rate by 30%.
  • Automated email sequences. Reach more leads efficiently.
  • Lead management tools. Track every interaction.

Pricing

All the plans will be billed annually.

  • Essentials: $35/seat/month.
  • Growth: $99/seat/month.
  • Scale: $139/seat/month.
Close CRM Pricing

Pros

  • Streamline sales calls.
  • Automate follow-ups.
  • Easy lead tracking.
  • Simple interface.
  • Outbound sales..

Cons

  • Limited features.
  • Less customizable.
  • Reporting is basic.
  • Expensive for large sales teams.

Feature Comparison

Let’s get into the nitty-gritty of how Creatio CRM and Close CRM stack up.

We’re going to look at the key features and see which one shines.

Let’s break it down, feature by feature.

1. Workflow Automation

Creatio CRM is big on workflow automation. 

You can make complex tasks automatic. Close CRM has some automation, too.

But Creatio does more. It handles tricky processes.

2. Lead Generation

For lead generation, both help. Creatio pulls data from many places.

Close CRM focuses on calling leads. It tracks calls well.

Creatio might get you more leads from different sources.

3. No-Code

Creatio’s no-code tools are strong. You can build apps without coding.

Close CRM? It needs more coding for custom stuff. If you don’t code, Creatio wins.

Creatio Homepage

4. Email Marketing

Email marketing is better in Creatio. You can make fancy campaigns.

Close CRM has basic email tools. Creatio lets you do more with emails.

5. Customer Support

Customer support is different. Creatio has a whole support module.

Close CRM is more sales-focused. Creatio is better for full support.

6. Marketing Automation

Marketing automation is a Creatio strength. It links sales and marketing.

Close CRM has fewer marketing tools. Creatio helps with the whole customer journey.

Using Close CRM

7. Workflow

Creatio is more flexible for a general workflow. You can design any process.

Close CRM is more fixed. Creatio lets you build your flow.

What to Look For When Choosing CRM Software?

  • Scalability: Will it grow with your business? Can it handle more users and data?
  • Integration: Does it connect with your other tools? How easily can it share data?
  • Customization: Can you arrange it to your specific needs? How flexible is the platform?
  • User-Friendliness: Is it reliable for your team to learn? How intuitive is the interface?
  • Support & Training: What kind of support is offered? Is there sufficient training available?
  • Reporting & Analytics: Can you track key metrics? Does it provide actionable insights?

Final Verdict

After our deep dive, we lean towards Creatio. If you want to compare Creatio vs Close,

Creatio offers more. It helps you automate more. Its no-code platform is powerful.

You get better customization. For bigger teams or growing startups,

Creatio helps streamline your work. It does more than just sales automation.

You get better pipeline management, lead management, and lead scoring.

Close CRM is good for calling. But Creatio does more.

Try Creatio’s free trial to see for yourself.

We tested them both, and Creatio does more.

More of Creatio CRM

Here’s a brief comparison of Creatio CRM with these software solutions:

  • Creatio CRM vs Gohighlevel: Creatio CRM is a robust, highly customizable platform with powerful workflow and marketing automation. At the same time, GoHighLevel is an all-in-one sales and marketing solution with built-in features like website builders and funnels.
  • Creatio CRM vs Pipedrive: Creatio CRM offers comprehensive process automation and no-code customization for diverse business workflows, whereas Pipedrive specializes in visual sales pipeline management, simplifying deal tracking.
  • Creatio CRM vs Keap: Creatio CRM provides extensive sales automation and AI-powered insights for complex processes, while Keap focuses on simplifying contact management, email marketing, and appointments for small businesses.
  • Creatio CRM vs ActiveCampaign: Creatio CRM delivers a unified platform for automating sales, service, and marketing processes with deep customization; ActiveCampaign excels in intelligent marketing automation, segmentation, and email campaigns.
  • Creatio CRM vs Hubspot: Creatio CRM emphasizes highly customizable workflows and robust process automation, while HubSpot offers a broader, more integrated suite for marketing, sales, and customer service, known for ease of use.
  • Creatio CRM vs Clickfunnels: Creatio CRM is a comprehensive CRM focused on managing customer relationships and automating business processes; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
  • Creatio CRM vs Folk: Creatio CRM provides powerful marketing automation and detailed analytics for complex needs. Folk is a user-friendly, collaborative contact management system best suited for smaller teams.
  • Creatio CRM vs Instantly: Creatio CRM offers broad CRM capabilities with robust workflow automation and marketing campaigns, while Instantly focuses specifically on automated cold email outreach and lead nurturing.
  • Creatio CRM vs Clickup: Creatio CRM is a dedicated, process-driven CRM platform with strong automation; ClickUp is a versatile work management tool that includes CRM features alongside project and task management.
  • Creatio CRM vs Monday CRM: Creatio CRM provides advanced sales and marketing automation with extensive customization, while Monday CRM emphasizes visual workflows and team collaboration, often used for project management.
  • Creatio CRM vs Capsule CRM: Creatio CRM offers a robust, scalable platform with comprehensive automation and no-code capabilities. Capsule CRM is a simpler contact management system focused on tracking sales opportunities.
  • Creatio CRM vs Insightly: Creatio CRM provides a comprehensive, no-code platform for automating sales, service, and marketing processes; Insightly offers a feature-rich CRM with project management and relationship linking.
  • Creatio CRM vs Freshsales CRM: Creatio CRM offers powerful workflow automation and in-depth customization for complex sales operations. At the same time, Freshsales CRM prioritizes an intuitive interface and visual sales pipeline management for sales teams.
  • Creatio CRM vs Salesforce: Creatio CRM provides a flexible, process-driven platform with strong no-code customization; Salesforce is an industry-leading, highly scalable, and comprehensive enterprise CRM with a vast app ecosystem.

More of Close CRM

Here’s a brief comparison of Close CRM with these software solutions:

  • Close CRM vs Gohighlevel: Close CRM focuses on sales teams with built-in calling and email for efficiency, while GoHighLevel is an all-in-one platform integrating sales, marketing automation, and lead generation.
  • Close CRM vs Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
  • Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
  • Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
  • Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
  • Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
  • Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
  • Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
  • Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
  • Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
  • Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Capsule CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
  • Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
  • Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
  • Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
  • Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.

Frequently Asked Questions

What’s the main difference between Creatio and Close CRM?

Creatio is a broad CRM with strong no-code development and automation. Close focus on sales calls. The comparison shows that Creatio has more features. It’s better for complex needs, while Close is simpler for calling.

How does Creatio CRM compare to monday.com?

While monday.com excels in team collaboration and industry workflows, Creatio is more sales-focused. Creatio handles lead management and complex automation better. They serve different needs.

What about the price? How do Creatio and Close compare?

The prices differ. Creatio starts a bit lower but scales with features. Close starts slightly higher. Creatio’s cost reflects its wider feature set. Always check the current Creation CRM and Close pricing.

Is Creatio hard to learn?

Creatio has a learning curve. Its powerful features mean it takes time, but its no-code tools help. If you need strong automation, the effort is worth it.

Which CRM is best for a startup?

It depends. Close is good for call-heavy startups, while Creatio is better if you need lead management and complex workflows. Consider your needs and budget.

Fahim Joharder

Fahim Joharder

Author

A tech enthusiast and writer with a passion for AI and software innovations. He simplifies complex topics to help readers stay ahead in the digital world.

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