Pipedrive vs Close: Boost Sales with the Right CRM in 2025

Choosing the right CRM can feel like picking out a new car. Overwhelmed by options?

You’re not alone. With so many CRMs, it can be challenging to know which one is the perfect fit for your sales team.

In this head-to-head matchup, we’re diving deep into two popular choices: Pipedrive Vs Close.

By the end of this post, you’ll know exactly which is the correct set of wheels to drive your sales to new heights.

Overview

We’ve spent weeks testing Pipedrive and Close to give you the most accurate comparison.

Our team dove deep into the features, explored the interface, and even ran mock sales scenarios to see how each CRM performed.

This hands-on experience led to our detailed breakdown below.

What is Pipedrive?

Ever wish managing your sales was as easy as organizing your emails?

That’s the idea behind Pipedrive. It’s a CRM designed to be simple and visual.

Think of it as a Kanban board for your sales process. On it, you can easily see where each deal stands and what needs to happen next.

No more getting lost in spreadsheets or forgetting to follow up.

Pipedrive keeps everything organized so you can focus on selling.

Also, explore our favorite Pipedrive alternatives…

Key Benefits

Pipedrive keeps things straightforward. Here’s what it does best:

• Visual sales pipeline: See all your deals in one place, from initial contact to closing.
• Activity reminders: Never miss a follow-up with automated reminders and notifications.
• Customizable reports: Track your sales performance with detailed reports and insights.
• Mobile app: Manage your deals and contacts on the go with their mobile app.
• Integrations: Connect Pipedrive with other tools you use, like email marketing platforms and calendars.

Pricing

• Essential: $14/user/month.
• Advanced: $24/user/month.
• Professional: $49/user/month.
• Power: $59/user/month.
• Enterprise: $79/user/month.

What is Close CRM

Want a CRM built for action? Check out Close. It’s designed to help you close more deals faster.

Close combines CRM features with built-in calling and email.

‘This means you can manage your entire sales process from one place.

No more switching between apps. Close is all about efficiency and speed. It’s perfect for sales teams that want to increase their productivity.

Also, explore our favorite Close CRM alternatives…

Key Benefits

• Built-in calling: Make and receive calls directly within Close.
• Powerful email sequences: Automate your outreach and follow-up.
• Advanced reporting: Track your progress and identify areas for improvement.
• Sales automation: Streamline repetitive tasks and save time.
• Dedicated support: Get help from their expert team when you need it.

Pricing

• Essentials: $35/seat/month.
• Growth: $99/seat/month.
• Scale: $139/seat/month.

Feature Comparison

Now, let’s get down to the nitty-gritty. To boost your sales performance, we’ll compare Pipedrive and Close head-to-head across seven key features.

1. User Interface

• Pipedrive: Pipedrive boasts a user-friendly interface that’s clean, visual, and incredibly intuitive. You’ll feel right at home even if you’re new to CRMs. It’s designed to be easy to navigate and understand, so you can focus on selling, not learning software.
• Close: Close has a more complex interface with a steeper learning curve. It’s packed with features, which can initially feel a bit overwhelming. However, once you get the hang of it, you’ll appreciate its power and flexibility.

2. Pipeline Management

• Pipedrive: Pipedrive excels at pipeline management. Its drag-and-drop interface makes it easy to visualize your sales process and move deals through the pipeline. You can customize your pipeline stages to match your unique sales workflow.
• Close: Close also offers robust pipeline management features, but they’re less visually intuitive than Pipedrive’s. You can create custom pipelines and track deals, but getting a clear overview of your sales process takes a bit more effort.

3. Automation Features

• Pipedrive: Pipedrive offers a solid set of automation features, including email automation, task management, and workflow automation. You can automate repetitive tasks to save time and improve efficiency.
• Close: Close takes automation to the next level with powerful built-in calling and email sequences. You can automate your outreach and follow-up process, from initial contact to closing the deal.

4. Communication Tools

• Pipedrive: While Pipedrive doesn’t have built-in calling, it integrates with other tools like Zoom and Google Meet for video conferencing. You can also send emails and track communication within the platform.
• Close: Close stands out with its built-in power dialer and email capabilities. You can make and receive calls, send emails, and track all communication without leaving the platform, making it a truly sales-focused CRM.

5. Reporting and Analytics

• Pipedrive: Pipedrive offers basic reporting and analytics to track sales activities and performance. You can generate reports on deals won, revenue, and other vital metrics. However, its reporting capabilities are not as advanced as Close’s.
• Close: Close provides detailed reports and analytics that give you deep insights into your sales performance. You can track key metrics, identify trends, and make data-driven decisions to improve your sales process.

6. Integrations with Other Tools

• Pipedrive: Pipedrive integrates with over 300 other tools, including popular apps like Google Workspace, Slack, and Zapier. This allows you to connect your CRM with the different daily tools you use.
• Close: Close also offers a wide range of integrations, though not as extensive as Pipedrive’s. You can connect with popular marketing automation tools, email marketing platforms, and other business apps.

7. Pricing and Value for Small Businesses

• Pipedrive: Pipedrive’s affordable pricing makes it an excellent option for small businesses. Its Essential plan offers all the basic features you need to get started at a very reasonable price.
• Close: Close is a more premium option with a higher starting price. While it offers powerful features, it may not be the most budget-friendly choice for small businesses with limited resources.

What to Look For When Choosing a CRM Platform?

• Your specific needs: Consider your sales process, team size, and budget. What features are essential for your business?
• Ease of use: Choose a CRM that’s easy to learn and use. You don’t want to waste time struggling with a complex interface.
• Scalability: Consider whether the CRM can grow with your business. Will it still meet your needs as your team expands?
• Customer support: Make sure the CRM provider offers reliable customer support if you need help.
• Mobile access: If your sales team is often on the go, choose a CRM with a mobile app that allows them to access data and manage deals from anywhere.
• Trial period: Take advantage of free trials to test different CRMs before committing to a purchase.
• Customization options: Can you customize the CRM to fit your workflow and sales process?
• Reporting and analytics: How robust are the reporting features? Can you track the metrics that matter most to your business?
• Integrations: Does the CRM integrate with your other tools, such as email marketing platforms, accounting software, and marketing automation tools?
• Security: How secure is your data within the CRM? Look for features like data encryption and two-factor authentication.
• User reviews: Read reviews from other users to get a sense of their experiences with the CRM.

Final Verdict

So, which CRM comes out on top? For us, it’s Close. Why? Because it simply has more features.

Close gives you everything you need to manage your sales, all in one place.

You get a built-in predictive dialer, powerful email sequences, and detailed reports. You can customize it with custom fields to fit your needs.

While Pipedrive is a great option, especially if you want a free plan, Close offers more functionality.

It integrates with other apps, so you can connect it to the tools you already use.

We’ve spent weeks testing these CRMs, and Close consistently impressed us. If you want to boost your sales, check out Close’s site. You can even try it for free!

More of Pipedrive

Here’s a comparison of Pipedrive against other CRM software:

• Pipedrive vs GoHighLevel: Pipedrive focuses on sales pipeline management, offering a clear visual flow, whereas GoHighLevel is an all-in-one platform with broader marketing and sales automation features.
• Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
• Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
• Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
• Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
• Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
• Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
• Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. ClickUp is a versatile work management platform that can also be used as a CRM and offers broader project management.
• Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
• Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
• Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
• Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
• Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
• Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.

More of Close CRM

Here’s a brief comparison of Close CRM with these software solutions:

• Close CRM vs Gohighlevel: Close CRM focuses on sales teams with built-in calling and email for efficiency, while GoHighLevel is an all-in-one platform integrating sales, marketing automation, and lead generation.
• Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
• Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
• Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
• Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
• Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
• Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
• Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
• Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
• Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Capsule CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
• Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
• Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
• Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
• Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.

Frequently Asked Questions