⚡ حكم سريع:
- الأسعار: Pipedrive starts at $14/user/month. Close إدارة علاقات العملاء starts at $35/seat/month.
- الأفضل لـ: Pipedrive suits visual pipeline management for الشركات الصغيرة. Close إدارة علاقات العملاء suits high-volume phone teams.
- الفرق الرئيسي: Close CRM has built in calling and SMS. Pipedrive needs other tools for phone work.
- اختيارنا: Pipedrive, rated 4.3 against 3.0, wins on price, integrations, and daily ease of use.
Two sales teams can look at the same CRM and reach opposite conclusions.
One wants a clean board that shows every deal at a glance.
The other wants a dialer that keeps reps on the phone all day.
Pipedrive and Close CRM each built their system around one of those jobs.
Pick the wrong one and you fight your CRM every week.
ملخص
This pipedrive vs close comparison covers pricing, features, and ease of use.
It also breaks down which sales process each CRM was designed to fit.
Our sources include published pricing pages, product documentation, and G2 reviews.
Our writers also spent hands-on time inside both systems.
تظهر هذه الملاحظات في قسم "ما لاحظه فريقنا" أدناه.
ما هو بايب درايف؟
Pipedrive is a CRM built around a visual sales pipeline.
Every deal sits on a card you drag between stages.
That layout shows the value sitting at each stage of the pipeline.
Small businesses use it to track contacts, tasks, and follow ups in one place.
Custom fields and filters let you shape the system around your own sales process.
Here is a walkthrough of how the product works day to day.
🏆 الفائز: بايب درايف
The cheapest way to run a clear sales pipeline. Drag-and-drop deal tracking, 400+ integrations, and a mobile app reps actually open.
تسعير بايب درايف
Pipedrive charges per user. Four paid tiers are on offer, and there is no free plan.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| لايت | 14 دولارًا أمريكيًا لكل مستخدم شهريًا | Solo sellers tracking a simple pipeline |
| نمو | 24 دولارًا أمريكيًا لكل مستخدم شهريًا | Small teams adding الأتمتة سمات |
| غالي | 49 دولارًا أمريكيًا/للمستخدم/شهريًا | Teams needing advanced reporting and permissions |
| ذروة | 69 دولارًا أمريكيًا/للمستخدم/شهريًا | Larger businesses with security and admin needs |
Pricing verified September 2026.
تجربة مجانية: 14 days, no credit card needed at signup.
ضمان استرداد الأموال: None advertised. Cancel any time and access runs to your paid date.
📌 ملحوظة: Email marketing, projects, and phone support sit on separate tiers or paid add-ons. Price the plan you actually need, not the entry one.
⚠️ تحذير: Reviewers describe the pricing as a bait-and-switch, because the features they wanted sat behind an upgrade or an add-on. Check the tier feature list before you commit.
الفوائد الرئيسية لـ Pipedrive
Here is what makes Pipedrive worth a look:
- إدارة مسار العمل المرئي: Drag-and-drop cards move deals between phases. You can spot a stalled order without opening a single record.
- Unlimited pipelines on higher plans: Run separate boards for new عمل, renewals, and partners. Each one keeps its own stages.
- 400+ marketplace integrations: Slack, Zoom, Asana, Trello, برنامج QuickBooks, Intercom, Microsoft Teams, SendPulse, and Fireflies.ai all connect. زابير covers most other apps.
- تقارير مفصلة: Activities performance and email performance reports show where sales performance is slipping.
- Strong mobile app: Geolocation, offline access, and call logging make field visits easier to record.
- التسويق عبر البريد الإلكتروني المدمج: Campaigns and templates run from inside the CRM instead of a separate site.
- مساعد مبيعات يعمل بالذكاء الاصطناعي: Surfaces next-step suggestions so reps spend less time deciding what to do next.
ما لاحظه فريقنا
ملكنا الكاتب set up a real pipeline in Pipedrive and worked deals through it for several days. Here is what stood out from that hands-on time:
مزايا وعيوب نظام بايب درايف
✅ المزايا
- Entry price of $14/user/month undercuts Close CRM by $21 per seat
- Drag-and-drop pipeline is easy to navigate on day one
- Mobile app adds geolocation, offline access, and call logging
- Marketplace carries over 400 integrations
❌ سلبيات
- No built in calling, so phone work needs third-party integrations
- يدعم روبوت محادثة draws poor reviews, and live chat with a human needs a higher plan
- Features you expect often sit one upgrade away
ما هو نظام إدارة علاقات العملاء Close CRM؟
Close CRM is a sales focused system built for inside sales teams.
Calling, SMS, and email all live inside the CRM.
Reps work a queue of leads without switching to other apps.
Smart Views filter and group prospects so the next call is always ready.
The whole interface is arranged to cut distractions and keep reps closing.
This video shows the dialer and صندوق الوارد أثناء العمل.
إغلاق نظام إدارة علاقات العملاء
The pick for teams that live on the phone. Power Dialer, call recording, SMS, and AI call summaries ship in the box.
أسعار إدارة علاقات العملاء (CRM)
Close CRM charges per seat across three tiers. There is no free plan here either.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| الأساسيات | 35 دولارًا للمقعد شهريًا | Small teams testing built in calling |
| نمو | 99 دولارًا/للمقعد/شهريًا | Outbound teams using the Power Dialer |
| حجم | 139 دولارًا/للمقعد/شهريًا | Larger businesses needing predictive dialer and أدوات الذكاء الاصطناعي |
Pricing verified September 2026.
⚠️ Pricing conflict flagged: Some sources list Close CRM’s lowest tier at $99 with a three-user minimum, plus $49 per extra user. Our verified data shows Essentials at $35/seat/month. We have kept the verified figures in every table and card here. Confirm your seat count on the vendor’s site before you buy.
تجربة مجانية: 14 days with full functionality, no credit card at signup.
ضمان استرداد الأموال: None advertised. The trial is the safety net, so use it properly.
📌 ملحوظة: Calling minutes and phone numbers bill on top of the seat price. Budget for call volume, not just seats.
الفوائد الرئيسية لنظام إدارة علاقات العملاء Close CRM
Here is where Close CRM earns its higher price:
- Every touchpoint in one system: Calling, SMS messaging, and email automation ship with the product. No stitching required.
- الاتصال الآلي: Dials several numbers at once and routes a free rep to the call when a human picks up.
- Call Assistant: Transcribes and summarises calls automatically, so reps focus on the conversation instead of notes.
- الامتدادات الخارجية الأتمتة: Workflows assign leads to a user or group, then fire email sequences, SMS, or calls.
- Support that answers: An in-house team spread across time zones replies in under two hours on average.
- العروض الذكية: Saved filters group prospects by any rule you create, which keeps lists tidy.
- Reporting on movement: Tracks how leads move through the pipeline and compares one period against another.
ما لاحظه فريقنا
Our writer ran a batch of outbound calls through Close CRM and logged the results inside the platform. Here is what stood out:
مزايا وعيوب نظام إدارة علاقات العملاء (CRM)
✅ المزايا
- Calling, SMS, and email automation come built in
- Power Dialer and AI call transcription cut dead time between calls
- In-house support answers in under two hours on average
- Three plans with no hidden fees attached
❌ سلبيات
- Entry seat costs $21 more than Pipedrive’s
- The interface carries a learning curve before it clicks
- Around 100 integrations against Pipedrive’s 400+
- Mobile app is weaker for field sales work
مقارنة الميزات
Both products manage contacts, deals, and follow ups. The difference shows up in what each one does natively versus what it asks you to bolt on.
| ميزة | محرك الأنابيب | إغلاق نظام إدارة علاقات العملاء |
|---|---|---|
| السعر المبدئي | 14 دولارًا أمريكيًا لكل مستخدم شهريًا | 35 دولارًا للمقعد شهريًا |
| خطة مجانية | ❌ | ❌ |
| Built In Calling | ❌ | ✅ |
| الاتصال الآلي | ❌ | ✅ |
| Call Recording | ❌ (عبر عمليات التكامل) | ✅ |
| مسار المبيعات المرئي | ✅ | ✅ |
| التسويق عبر البريد الإلكتروني | ✅ | ✅ |
| التكاملات | ✅ أكثر من 400 | ✅ أكثر من 100 |
| تطبيق الهاتف المحمول | ✅ Offline access | ✅ الأدوات الأساسية فقط |
| الأفضل لـ | إدارة خطوط الأنابيب المرئية | High-volume phone sales |
1. إدارة العملاء المحتملين
بايب درايف: Leads sit in a separate inbox until you qualify them into deals. Custom fields let you capture whatever data your عمل needs at intake.
إغلاق نظام إدارة علاقات العملاء: Smart Views filter and categorise prospects into working lists. Reps open a view and start dialling instead of hunting for the next lead.
2. Pipeline Management and Deal Tracking
بايب درايف: The board shows pipeline value at every stage, so a stalled deal is obvious. Higher plans allow unlimited pipelines with their own custom stages, which fits longer sales cycles.
إغلاق نظام إدارة علاقات العملاء: The pipeline is present but secondary to the activity queue. Notes and logged call notes are categorised, so finding a detail inside a client record takes seconds.
3. Built In Calling and Communication
بايب درايف: There is no native phone system. Calling, SMS, and call recording arrive through third-party integrations, which means another vendor and another bill.
إغلاق نظام إدارة علاقات العملاء: Deep native call and SMS functionality is the headline difference in the CRM space. Every touchpoint with customers runs from one screen, and personalised email templates sit beside the dialer.
⚠️ تحذير: Pipedrive’s Essential-tier equivalent has no integrated calling, SMS, or email automation. If your team lives on the phone, the add-on stack can erase the price gap.
4. أتمتة المبيعات
بايب درايف: Triggers fire on deals, people, activities, leads, organisations, and projects. An AI Sales Assistant suggests the next move, and follow-up sequences run automatically for leads from a chosen source.
إغلاق نظام إدارة علاقات العملاء: Automation aims at outreach rather than admin. Workflows assign leads to a user or group, then start calls, SMS, or email sequences, with predictive dialing on higher tiers to double rep productivity.
5. Reporting and Detailed Reports
بايب درايف: Reviewers rate the analytics highly. Activities performance and email performance reports break down sales activities by rep, and advanced reporting unlocks on the Premium tier.
إغلاق نظام إدارة علاقات العملاء: Reporting tracks how leads move through the pipeline and compares one period against another. It is narrower than Pipedrive’s set, but tuned to call and outreach volume.
6. Integrations and Other Apps
بايب درايف: The marketplace carries over 400 integrations, including SendPulse, Quickbooks, Trello, Microsoft Teams, Asana, Slack, Intercom, Zoom, and Fireflies.ai.
إغلاق نظام إدارة علاقات العملاء: Over 100 integrations span communication, automation, finance, support, lead generation, marketing, and collaboration. Microsoft 365, HubSpot, Segment, Gong, JustCall, and Help Scout all integrate directly, and Zapier covers the rest.
7. Email Marketing and Sequences
بايب درايف: Campaigns, templates, and open tracking run inside the CRM. Email marketing is a paid add-on rather than a standard inclusion, so check your plan first.
إغلاق نظام إدارة علاقات العملاء: A shared inbox keeps calls, texts, and replies in one thread per contact. Email sequences pause automatically when a prospect answers.
8. Extras Beyond the Core CRM
بايب درايف: Projects turn a won deal into delivery tasks without a separate app. That matters for agencies where the work starts after the signature.
إغلاق نظام إدارة علاقات العملاء: An ROI calculator models what extra call volume is worth before you commit. It is a sales يقذف, but a useful one if you are interested in payback maths.
9. Templates, Documents, and AI Help
بايب درايف: Quotes, proposals, and e-signatures are generated from templates and tracked on the deal record. Reps spend less time rebuilding the same document.
إغلاق نظام إدارة علاقات العملاء: Call Assistant transcribes and summarises each phone conversation automatically. Reps get a written record without typing during the call.
10. التسعير والتكلفة
Here are the plans side by side.
| المستوى | محرك الأنابيب | إغلاق نظام إدارة علاقات العملاء |
|---|---|---|
| حر | ❌ | ❌ |
| دخول | لايت - 14 دولارًا أمريكيًا/للمستخدم/شهريًا | Essentials — $35/seat/month |
| منتصف | النمو - 24 دولارًا أمريكيًا لكل مستخدم شهريًا | Growth — $99/seat/month |
| الجزء العلوي | بريميوم - 49 دولارًا أمريكيًا/للمستخدم/شهريًا | Scale — $139/seat/month |
| قمة | النسخة الكاملة - 69 دولارًا أمريكيًا/للمستخدم/شهريًا | ❌ |
بايب درايف: Four tiers give you room to start cheap and upgrade later. The catch is that more features usually mean a higher plan or an add-on, which is why some reviewers feel misled.
إغلاق نظام إدارة علاقات العملاء: Pricing is transparent, with no hidden fees, and the phone system is included rather than sold separately. Even so, its top tier costs double Pipedrive’s, so the value depends on call volume.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| The lowest entry cost | محرك الأنابيب | $21 cheaper per seat |
| Built in calling and SMS | إغلاق نظام إدارة علاقات العملاء | Native phone system |
| Long, structured sales cycles | محرك الأنابيب | Multiple custom pipeline stages |
| High-volume outbound dialling | إغلاق نظام إدارة علاقات العملاء | Power Dialer and call routing |
| Field sales on mobile | محرك الأنابيب | Geolocation and offline access |
| Fast human support | إغلاق نظام إدارة علاقات العملاء | Under two-hour replies |
| The widest app connections | محرك الأنابيب | 400+ against 100+ |
💰 ميزانيتك
Pipedrive is more affordable at the entry level, while Close CRM sits as the premium, all-inclusive option. Add a calling tool for ten users on Pipedrive and the gap narrows fast.
🔌 مجموعة أدواتك التقنية
If your team already runs Slack, Asana, and Quickbooks, Pipedrive’s marketplace covers more of them out of the box. Close CRM connects to fewer apps but hits the big ones, and both integrate through Zapier.
📞 عملية البيع الخاصة بك
Phone-heavy outbound work belongs in Close CRM, where the dialer and CRM are the same product. Consultative deals with long timelines fit Pipedrive’s staged board better.
🎓 مستوى خبرتك
Pipedrive’s user interface is easier to navigate for a first-time CRM buyer. Close CRM asks for a few days of patience before its layout feels natural.
🆓 تجارب وعروض توضيحية مجانية
Both give you 14 days without a card, so run one real week of work through each. Import 50 contacts, for example, and see which one your reps open first.
🛟 خيارات الدعم
Close CRM’s in-house team spans several time zones and its email support draws praise for speed. Pipedrive’s chatbot is available to everyone, but live chat with a person needs a higher plan.
دليل التبديل
Already on one of them? Here is what changes if you move.
🔄 هل تنتقل من Pipedrive إلى Close CRM؟
✅ ما ستجنيه:
- Native calling, SMS, and call recording with no extra vendor
- الاتصال الآلي بالإضافة إلى الذكاء الاصطناعي transcription of every call
- Support replies in under two hours on average
❌ ما ستخسره:
- Roughly 300 marketplace integrations
- The mobile app’s geolocation and offline access
- A $14 entry seat and the Projects module
📋 كيفية التبديل:
- Export contacts, deals, and activity history from Pipedrive as CSV
- Start the Close CRM trial and map your fields during import
- Rebuild Smart Views, connect numbers, then run one week in parallel
🔄 هل تفكر في الانتقال من نظام إدارة علاقات العملاء Close CRM إلى Pipedrive؟
✅ ما ستجنيه:
- A cheaper seat and four tiers to grow through
- Clearer visual tracking of pipeline value by stage
- A stronger mobile app and a much larger app marketplace
❌ ما ستخسره:
- The dialer, SMS, and automatic call summaries
- Under two-hour support replies on every plan
- Smart Views and one-screen outreach
📋 كيفية التبديل:
- Export leads, opportunities, and call logs from Close CRM
- Create your pipeline stages and custom fields in Pipedrive first
- Import, then connect a calling tool before you cancel the old system
ما لم تتناوله مراجعتنا
This comparison looked at small businesses and mid-sized sales teams. We did not test call quality at scale, custom API builds, or enterprise contracts with negotiated pricing. Both products have limitations we could not measure in a short trial, including long-term data migration and admin overhead. If you manage 50 or more reps, weigh those points yourself before you decide.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 الأسعار | محرك الأنابيب |
| 📊 Pipeline Management | محرك الأنابيب |
| 📞 Calling and Communication | إغلاق نظام إدارة علاقات العملاء |
| ⚙️ Sales Automation | رَابِطَة |
| 📈 الإبلاغ | محرك الأنابيب |
| 🔌 عمليات التكامل | محرك الأنابيب |
| 👶 سهولة الاستخدام | محرك الأنابيب |
| 🛟 دعم | إغلاق نظام إدارة علاقات العملاء |
| 🏆 الفائز الإجمالي | محرك الأنابيب |
🏆 الفائز: بايبدريف
Pipedrive wins 5 of 8 categories, with a 4.3 rating against 3.0.
الأفضل لـ: visual pipeline management, small businesses, field sales, and teams that want a user friendly interface on day one.
These are not really the same product. Pipedrive organises a sales process visually and lets you plug in whatever else you need.
Close CRM builds the phone into the CRM and charges for that convenience. For a team making a hundred calls a day, that trade is worth it.
For everyone else, Pipedrive costs less, connects to more, and takes less time to learn. That is why it takes the win here.
مقارنة إضافية لفرقة بايب درايف
Here is how Pipedrive lines up against other tools in the same bracket:
مقارنة بين Pipedrive و HubSpot
فاز فريق بايب درايف في: a $14 starting seat, a lighter setup, and a board reps understand without training
تفوقت شركة HubSpot في: a genuine free plan, native marketing tools, and a service desk on the same record
مقارنة بين Pipedrive و Salesforce
فاز فريق بايب درايف في: setup measured in hours, no admin headcount, and pricing you can read in one screen
Salesforce يفوز في: deep customisation, territory and forecasting controls, and a far larger partner network
مقارنة بين Pipedrive و Monday CRM
فاز فريق بايب درايف في: sales-first reporting, email tracking on the deal, and stages designed for selling rather than tasks
حقق نظام إدارة علاقات العملاء (CRM) يوم الاثنين انتصارات في: flexible boards for non-sales work, colourful project views, and one system for the whole company
بايب درايف مقابل فريش سيلز إدارة علاقات العملاء
فاز فريق بايب درايف في: marketplace depth, mobile offline access, and a cleaner deal board
نظام إدارة علاقات العملاء Freshsales يفوز في: a free tier, a built-in phone on paid plans, and bundled chat for inbound leads
المزيد من مزايا نظام إدارة علاقات العملاء Close CRM مقارنةً
And here is Close CRM against its closest rivals.
مقارنة بين Close CRM و HubSpot
فاز نظام إدارة علاقات العملاء (Close CRM) في: the dialer being included, faster human support, and a queue built for calling all day
تفوقت شركة HubSpot في: free entry, content and marketing features, and reporting across the whole customer journey
فاز نظام إدارة علاقات العملاء (Close CRM) في: outbound call volume, call transcription, and a workflow مقاول بناء aimed at reps
فاز كيب في: invoicing and payments, appointment booking, and nurture campaigns for service businesses
إغلاق نظام إدارة علاقات العملاء مقابل الإغلاق الفوري
فاز نظام إدارة علاقات العملاء (Close CRM) في: being a full CRM record, phone plus email in one thread, and pipeline reporting after the reply
فورا يفوز في: inbox rotation at scale, warm-up tooling, and a lower cost per sending mailbox
مقارنة بين نظام إدارة علاقات العملاء Close CRM ونظام إدارة علاقات العملاء Freshsales CRM
فاز نظام إدارة علاقات العملاء (Close CRM) في: dialer depth, transcription quality, and outreach automation that starts calls, not just emails
نظام إدارة علاقات العملاء Freshsales يفوز في: a free starting tier, cheaper seats, and lead scoring included lower down the range
الأسئلة الشائعة
ما هو نظام إدارة علاقات العملاء (CRM) الأفضل من Pipedrive؟
It depends on the job. Close CRM is better for phone-heavy outbound. HubSpot is better if you want marketing and a free tier in the same account.
What is the difference between Pipedrive and Cloze?
Pipedrive is a pipeline-first CRM you update deliberately. Cloze is a relationship assistant that builds contact history automatically from your email and calendar. Different jobs entirely.
ما هو استخدام Close IO؟
Close IO is the former name of Close CRM. Inside sales teams use it to call, نص, and email leads from one screen, then track the results.
هل يمكن استخدام Pipedrive كنظام إدارة علاقات العملاء (CRM)؟
Yes. It is a full CRM, holding contacts, deals, activity history, and reports. The visual board is simply how it presents that data.
What is better, HubSpot or Pipedrive?
HubSpot suits teams wanting marketing, sales, and service on one website record. Pipedrive suits small sales teams who want a cheaper, simpler board. Check both trials.
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