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Copper CRM vs Nutshell CRM: Find the Best CRM in 2026

par | Last updated Aug 9, 2026

Gagnant
cuivre crm
3.5
  • Conçu pour Google Workspace
  • Gmail & Google Calendar Sync
  • Extension Chrome pour Gmail
  • Visual Pipelines & Lead Scoring
  • Plus de 30 000 clients dans le monde entier
  • Essai gratuit de 14 jours
  • Abonnements payants à partir de 9 $/utilisateur/mois
Finaliste
CRM en bref
2.8
  • Foundation Plan at $13/User
  • Unlimited Contacts, No Données Limites
  • Migration de données gratuite incluse
  • Vues Tableau, Liste, Carte et Graphique
  • Assistance en direct gratuite sur tous les forfaits
  • Marketing par e-mail intégré
  • Abonnements payants à partir de 13 $/utilisateur/mois

⚡ Verdict rapide :

  • Tarification : Cuivre CRM starts at $9/seat/month. Nutshell CRM À partir de 13 $ par utilisateur et par mois.
  • Idéal pour : Copper for teams living inside the Gmail boîte de réception. Nutshell for B2B teams that want sales automation plus marketing tools.
  • Différence principale : Copper is a Chrome extension CRM built around Google Workspace. Nutshell is a standalone sales CRM with email marketing built in.
  • Notre choix : Copper CRM, rated 3.5 versus 2.8, wins for Google-first small businesses.
Copper CRM vs Nutshell CRM Comparison

Your CRM software should not feel like a second job.

Copper CRM and Nutshell CRM both promise to kill manual data entry.

They go about it in two different ways.

Copper lives inside Gmail and Google Calendar as a Chrome extension.

Nutshell is a standalone sales CRM with marketing tools attached.

Aperçu

This Copper CRM vs Nutshell CRM comparison covers pricing, features, and day-to-day functionality.

Nos rédacteurs ont pu tester concrètement les deux outils.

Ces observations figurent dans les sections « Ce que notre équipe a remarqué » ci-dessous.

We also pulled from vendor documentation and G2 review pages.

By the end, you will know which CRM fits your sales process.

Qu'est-ce que Copper CRM ?

Copper is a customer relationship management tool built only for Google Workspace.

It launched in 2012 as a simple Gmail extension.

Its job back then was to automate data entry from email.

Today it is a full CRM for Google Workspace, formerly G Suite.

Copper revendique plus de 30 000 clients CRM dans le monde entier, y compris Google lui-même.

Most users are small to mid-sized companies that live in Google products.

Page d'accueil de Copper CRM

The short review below walks through the interface at a normal working pace.

Tutoriel Copper CRM | Comment utiliser Copper CRM pour les débutants (2026)

🏆 Gagnant : Copper CRM

⭐ 3,5/5 | 💰 À partir de 9 $/siège/mois

Copper puts your CRM inside Gmail and Google Calendar. You create leads and tasks directly from an email thread. New contacts fill themselves in from message data.

Tarification du CRM Copper

Copper CRM pricing runs across four seats-based tiers.

PlanPrixIdéal pour
Démarreur9 $/siège/moisOrganizing contacts only, no pipeline
Basique23 $/siège/moisUp to 2,500 contacts and one pipeline
Professionnel59 $/siège/moisWorkflow automation and 15,000 contacts
Entreprise99 $/siège/moisEmail sequence sending and website tracking

Pricing verified August 2026.

Tarification du CRM Copper

Essai gratuit : 14 days, so you can test the site and sync before paying.

Garantie de remboursement : None published. Cancel before your renewal date instead.

📌 Note: The Starter plan ships with limited features and no pipeline functionality. It only organizes contacts. The Professional plan adds workflow automation and custom reportage.

⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s site shows higher figures when paid monthly, such as $29 for Basic and $134 for the Business tier. Check the vendor page before you buy.

Principaux avantages du CRM Copper

Here is what makes Copper worth a look:

  • Intégration de Google Workspace : Emails, meetings, and contact data sync on their own. Copper’s integration reaches Google Calendar, Google Drive, Google Docs, and Google Sheets.
  • Work from the inbox: Create and update leads, people, companies, and tasks directly from Gmail and Google Calendar.
  • Moins de saisie manuelle de données : Records populate themselves from Gmail. Your sales reps stop retyping the same details.
  • Pipelines visuels : Create pipelines for deals and projects. Multiple pipelines let one team track sales and delivery separately.
  • Email engagement tracking: Copper shows when someone opened a message and what they clicked.
  • API conviviale : Reviewers rate the API as easier to build against than other CRMs like HubSpot.
  • Sécurité basics: Data encryption, two-factor authentication, and Google’s own security standards.
Principaux avantages du CRM au cuivre

Start the 14-day trial if that list matches how your team already works.

Ce que notre équipe a remarqué

Notre écrivain ran Copper alongside a live Gmail inbox for several days. Here is what stood out from that time.

Expérience personnelle avec Copper CRM

Avantages et inconvénients de Copper CRM

✅ Avantages
  • Google Workspace integration is unmatched by other CRM tools
  • Chrome extension puts the CRM inside your Gmail inbox
  • Familiar interface means faster onboarding for Google users
  • Automated emails send from your own Gmail account
  • Transparent pricing with no hidden developer costs
❌ Inconvénients
  • Pricing is high for the functionality on offer
  • Cannot be used natively by companies on Microsoft 365
  • Contact management has been reported as unreliable by some users
  • Marketing functionality is clunky and runs through Outfunnel

Qu'est-ce que Nutshell CRM ?

Nutshell CRM is a cloud-based sales CRM for small to mid-sized B2B teams.

It packs contact management, pipelines, and email marketing into one page.

The company aims for core functionality at an affordable price.

Nutshell works with Google Workspace, Microsoft 365, Outlook, and Slack.

Zapier adds over 5,000 more apps to that list.

Reviewers rate it as one of the easier CRM tools to learn.

Page d'accueil de Nutshell CRM

This walkthrough shows the boards, dashboards, and reports in motion.

Tutoriel Nutshell CRM 2026 | Comment utiliser Nutshell CRM

🥈 Runner Up: Nutshell CRM

⭐ 2,8/5 | 💰 À partir de 13 $/utilisateur/mois

Nutshell bundles sales automation and email marketing in one plan. Every customer gets free live support and free data migration. Contacts are unlimited on every tier.

Tarification CRM en bref

Nutshell plans are sold per user across five tiers.

PlanPrixIdéal pour
Fondation13 $/utilisateur/moisA single user or a first sales team
Croissance25 $/utilisateur/moisTeams that need a reporting suite
Pro42 $/utilisateur/moisPersonal email sequences and multiple pipelines
Entreprise59 $/utilisateur/moisFull reporting suite, audit log, custom fields
Entreprise79 $/utilisateur/moisLarger teams needing priority support

Pricing verified August 2026.

Tarification CRM en bref

Essai gratuit : 14 days, with no card needed to view the product.

Garantie de remboursement : None listed. You can downgrade or cancel each month.

📌 Note: Every plan includes unlimited contacts, no data limits, free data migration, and free live support. That last part is rare at this price.

⚠️ Avertissement: Costs climb fast as you add seats. Five people on the Business tier costs $295 per month before any add ons.

Principaux avantages de Nutshell CRM

Here is where Nutshell earns its keep:

  • Marketing without extras: Email marketing, landing pages, and web forms ship inside the CRM software.
  • Automatisation des ventes : Lead routing, follow-up notifications, and email sequences cut repetitive work for sales reps.
  • Four pipeline views: Board, List, Map, and Chart. The Map view helps teams that work sales territories.
  • Découverte de pistes : VisitorIQ flags companies visiting your site. ProspectorIQ surfaces a new lead from its database.
  • Assistance en direct gratuite : Live chat and email support on every plan, with priority support for enterprise teams.
  • No data limits: Unlimited contacts on all plans. You import new contacts from a CSV file at any time.
  • Applications mobiles : Indigène iOS and Android apps give you access from any device, with calendar sync and click-to-call.
En bref, les principaux avantages du CRM

Test those marketing tools during the trial before you commit a full team.

Ce que notre équipe a remarqué

Our writer built a test funnel in Nutshell and moved a few deals through it. Here is what came out of that.

Expérience personnelle en matière de CRM en bref

Avantages et inconvénients du CRM en bref

✅ Avantages
  • Minimal learning curve, so teams are productive within days
  • Migration de données et assistance en direct gratuites sur tous les forfaits
  • Works with Google Workspace, Microsoft 365, and Slack
  • Unlimited contacts with no data limits on any tier
❌ Inconvénients
  • L'automatisation est moins avancée que HubSpot ou Salesforce
  • Email attachment handling needs work, according to user reviews
  • Gmail integration is shallower than a native Google CRM
  • Advanced capabilities sit behind the $59 Business plan

Comparaison des fonctionnalités

Both tools cover the CRM basics. The gaps show up in how each one handles email, automation, and reporting.

FonctionnalitéCRM au cuivreCRM en bref
Prix ​​initial9 $/siège/mois13 $/utilisateur/mois
Plan gratuit
Gmail Extension
Works With Outlook
Plusieurs pipelines
Marketing par e-mail intégré
Score de plomb
Suivi du site Web
Assistance en direct gratuite
Idéal pourÉquipes Google WorkspaceB2B teams on a budget

1. Intégration de Google Workspace

CRM Cuivre : This is the whole reason Copper exists. The Chrome extension loads the CRM inside Gmail and Google Calendar. Emails, meetings, and contact data sync without a click.

Copper CRM Google Workspace

CRM en bref : Google is one option among many here. Nutshell connects to Google Workspace, Microsoft 365, Outlook, and Slack. Zapier opens up thousands of other tools.

Intégration utile de Nutshell CRM

⚠️ Avertissement: Copper works strictly inside Google Workspace. A Microsoft 365 shop cannot run it natively.

2. Gestion des contacts

CRM Cuivre : Records fill themselves from Gmail, which kills most manual data entry. The Basic plan caps you at 2,500 contacts. Professional raises the import ceiling to 15,000.

Données d'importation CRM Copper

CRM en bref : No contact ceiling at all, on any plan. You import a CSV file and start work. Custom fields let you customize records for your own sales process.

Collaboration d'équipe CRM en bref

⚠️ Avertissement: Some Copper users report glitches where contact information disappears. Keep a CSV backup of your data.

3. Gestion du pipeline

CRM Cuivre : You create pipelines for sales, onboarding, or delivery work. Multiple pipelines let one team manage deals and projects side by side. The Starter plan has none of this.

Pipelines CRM en cuivre

CRM en bref : Drag-and-drop boards track each deal through its stages. Four views ship as standard: Board, List, Map, and Chart. Multiple pipelines start on the Pro plan.

Gestion du pipeline CRM en bref

4. Automatisation des flux de travail

CRM Cuivre : Workflow automation removes repetitive steps and more manual entry. It arrives on the Professional plan. You automate tasks like stage changes and follow-up reminders.

Copper CRM Créer un flux de travail

CRM en bref : Sales automation handles lead routing and follow-up notifications. It is simpler to set up than Salesforce. It is also less powerful once your rules get complex.

Automatisation des ventes CRM en bref

5. Email Templates and Sequences

CRM Cuivre : Email templates keep replies consistent across the team. Automated emails send from your own Gmail account. A full email sequence needs the Business tier.

Modèles d'e-mails CRM Copper

CRM en bref : Personal email sequences and drip campaigns run inside the CRM. You send bulk emails to a list you built there. No separate marketing tool is required.

Automatisation des e-mails CRM en bref

⚠️ Avertissement: Copper’s automated emails go out as transactional messages from Gmail. They carry no unsubscribe link, so they are unfit for bulk emails.

6. Lead Scoring and Website Tracking

CRM Cuivre : Lead scoring ranks who deserves attention first. Copper also tracks email opens and clicks. Sales reps easily track which prospects went quiet.

Suivi des pistes du CRM Copper

CRM en bref : VisitorIQ handles website tracking by naming companies that browse your site. ProspectorIQ digs up new contacts. outils d'IA then suggest the next revenue-driving action.

Intelligence Artificielle CRM en bref

7. Rapports et analyses

CRM Cuivre : Custom reporting lets you build sales reports from your own Copper data. You can push results into Google Sheets for deeper analysis. Reporting starts on the Professional plan.

Rapports de vente du CRM Copper

CRM en bref : Dashboards track sales KPIs and team performance out of the box. A full reporting suite plus an audit log sits on the Business plan. AI réunion summaries feed those timelines.

Résumé de réunion CRM IA en bref

8. Gestion de projet

CRM Cuivre : Project management runs on the same pipeline engine as sales. You manage projects for clients after the deal closes. Files live in Google Drive and Google Docs.

Projet de gestion de projet Copper CRM

CRM en bref : Post-sale work leans on quotes and invoices instead. That suits teams selling products more than teams running long delivery projects.

Devis et factures CRM en bref

9. Automated Tasks and Support

CRM Cuivre : Automated tasks fire off notifications when a deal stalls. Support is documentation-led, with paid tiers getting faster response. The mobile app logs calls and texts on its own.

Tâches automatisées de Copper CRM

CRM en bref : Free live support covers every customer, not just the top plan. Free data migration comes with it. Competitors usually charge for that help.

En bref, un CRM fiable pour le support client

10. Tarification et coût

Here are both ladders side by side.

ÉtageCRM au cuivreCRM en bref
EntréeTarif de base : 9 $/place/moisFondation : 13 $/utilisateur/mois
Low-midFormule de base : 23 $/place/moisCroissance : 25 $/utilisateur/mois
MilieuProfessionnel : 59 $/poste/moisPro : 42 $/utilisateur/mois
HautTarif affaires : 99 $/poste/moisEntreprise : 59 $/utilisateur/mois
Haut❌ AucunEntreprise : 79 $/utilisateur/mois

CRM Cuivre : The $9 entry point looks cheap until you learn it has no pipelines. Real work starts at $23. The jump to $59 and then $99 is steep for a petite entreprise.

CRM en bref : Foundation at $13 gives you a working CRM, not a contact list. Nutshell’s top tier costs less per user per month than Copper’s Business tier.

Différents scénarios

Si vous avez besoinChoisirPourquoi
A CRM inside GmailCRM au cuivreNative Gmail extension
Le marketing par e-mail était inclusCRM en brefNo paid add ons
Outlook or Microsoft 365CRM en brefCopper est uniquement disponible sur Google.
Score principalCRM au cuivreBuilt into paid tiers
Contacts illimitésCRM en brefNo data limits anywhere
Hands-on onboardingCRM en brefFree live support and migration

💰 Votre budget

Copper’s usable tier costs $23 per seat. Nutshell gives you pipelines at $13 per user per month.

🔌 Votre pile technologique

Copper only makes sense with Google Workspace integration in play. Nutshell suits mixed stacks with Outlook or Slack.

📝 Votre processus de vente

Relationship selling from the inbox favors Copper. High-volume outbound with bulk emails favors Nutshell.

🎓 Votre niveau d'expérience

Both are beginner-friendly. Nutshell has the shorter learning curve for a first-time CRM buyer.

🆓 Essais et démos gratuits

Each vendor offers a 14-day free trial. Load real contacts during the trial, not sample data.

🛟 Options d'assistance

Nutshell gives live chat and email help to every customer. Copper leans on documentation and its help center.

Guide de changement

Already paying for one of them? Here is what changes if you move.

🔄 Switching from Copper CRM to Nutshell CRM?

✅ Ce que vous y gagnerez :

  • Email marketing and landing pages with no add ons
  • Unlimited contacts and free live support
  • Freedom from a Google-only stack

❌ Ce que vous perdrez :

  • The Chrome extension that runs inside your Gmail inbox
  • Automatic sync with Google Calendar and Google Drive
  • Lead scoring and project-style pipelines

📋 Comment changer :

  1. Export people, companies, and opportunities from Copper as CSV files
  2. Start the Nutshell free trial and ask for free data migration
  3. Rebuild your pipeline stages, then update custom fields to match
🔄 Switching from Nutshell CRM to Copper CRM?

✅ Ce que vous y gagnerez :

  • A CRM that lives inside Gmail and Google Calendar
  • Records that build themselves from email, cutting manual data entry
  • Lead scoring plus pipelines for client projects

❌ Ce que vous perdrez :

  • Built-in email marketing, web forms, and landing pages
  • Unlimited contacts and the free live support desk
  • Outlook and Microsoft 365 compatibility

📋 Comment changer :

  1. Export contacts, leads, and deals from Nutshell to CSV
  2. Open a Copper trial and install the Chrome extension in Gmail
  3. Import your data, then create pipelines that mirror your old stages

Ce que notre analyse n'a pas couvert

This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, single sign-on, or custom API builds at scale. Long-term deliverability of bulk emails also sits outside what we could verify. If you manage 50 or more sales reps, your priorities will look different from ours.

Verdict final

CatégorieGagnant
💰 TarificationCRM en bref
🔌 Intégration à Google WorkspaceCRM au cuivre
🚀 Contact ManagementCRM en bref
⚡ Automatisation des flux de travailCRM au cuivre
📊 Rapports et analysesCRM au cuivre
📣 Outils marketingCRM en bref
🎯 Évaluation des prospectsCRM au cuivre
👶 Facilité d'utilisationCRM au cuivre
🏆 Vainqueur toutes catégoriesCRM au cuivre

🏆 GAGNANT : COPPER CRM

Copper CRM wins 5 of 8 categories and holds the higher rating at 3.5.

Idéal pour : Google Workspace teams, agencies managing client projects, sales reps who work from the inbox

These are not interchangeable products. Copper is a Google-first CRM that happens to run sales. Nutshell is a sales CRM that happens to include marketing.

Nutshell is the better buy on price and on support. It costs less per user and hands you free help from day one.

Copper still takes the overall win. If your business already runs on Gmail and Google Calendar, no other CRM matches that fit.

Comparaison de davantage de CRM au cuivre

Copper is not the only CRM software worth a look. This clip lines it up against the usual alternatives.

Quel est le meilleur logiciel CRM en 2026 ? Notion vs Airtable vs folk vs Copper vs Pipedrive vs HubSpot vs Salesforce

Copper CRM vs HubSpot

Copper l'emporte sur : Gmail-native workflow, a friendlier API, transparent pricing with no surprise developer bills

HubSpot l'emporte sur : A genuine free tier, deeper marketing tools, room to grow past 100 sales reps

Copper CRM vs Insightly

Copper l'emporte sur : Tighter Gmail extension, faster setup for Google shops, cleaner day-one interface

Insightly remporte des victoires sur : Stronger project management, more reporting depth, better fit for Microsoft-based companies

CRM en cuivre vs CRM en capsule

Copper l'emporte sur : Automatic contact enrichment from Gmail, lead scoring, Google Calendar sync

Capsule victoires sur : Lower entry price, a free plan for very small teams, simpler contact records

Copper CRM vs Salesforce

Copper l'emporte sur : Days-not-months onboarding, no admin headcount, predictable per-seat cost

Salesforce l'emporte sur : Advanced capabilities at scale, territory and forecasting depth, a far larger app marketplace

Comparaison de Nutshell CRM

Nutshell competes in a crowded field of petite entreprise CRM tools. The video below covers its closest rivals.

Les meilleurs outils CRM pour vos besoins

Comparaison entre un CRM en bref et HubSpot

Nutshell l'emporte sur : Marketing included at $13, free migration for your data, live human support on every plan

HubSpot l'emporte sur : Automation depth, a broader app directory, reporting that scales to large teams

Comparaison entre Nutshell CRM et Freshsales CRM

Nutshell l'emporte sur : Map view for field sales, unlimited contacts, no charge for onboarding help

Freshsales remporte des victoires sur : A free starting tier, built-in phone and chat, stronger AI lead scoring

CRM en bref vs CRM du lundi

Nutshell l'emporte sur : Purpose-built sales pipelines, email marketing in the same tool, simpler pricing per user

Lundi, CRM remporte la victoire sur : Flexible boards for non-sales work, richer views, tighter fit with project teams

CRM en bref vs Keap

Nutshell l'emporte sur : Much lower entry cost, shorter learning curve, no mandatory onboarding fee

Gardez victoires sur : Heavier marketing automation, native payments, sales and billing in one funnel

Foire aux questions

À quoi sert Copper CRM ?

It manages contacts, leads, and deals from inside Gmail. Sales and customer-facing teams use it to track relationships without leaving Google Workspace.

Copper CRM est-il compatible avec Outlook ?

No. The platform is built for Google Workspace only. Companies on Microsoft 365 should pick Nutshell or another CRM instead.

Nutshell est-il un bon CRM ?

Yes, for small to mid-sized B2B sales teams. Reviewers praise its ease of use, free live support, and included email marketing.

Combien coûte un logiciel CRM par mois ?

Most small business plans land between $13 and $99 per seat. Copper starts at $9 per seat and Nutshell at $13.

Quel est le logiciel CRM numéro 1 ?

Salesforce leads the market by revenue. For Google-first teams, Copper is the better daily tool, and it wins this comparison.

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