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Copper CRM vs Thryv: Best Choice for 2026?

par | Last updated Aug 9, 2026

Gagnant
cuivre crm
3.5
  • Conçu pour Google Workspace
  • Fonctionne à l'intérieur de votre Gmail Boîte de réception
  • Extension Chrome incluse
  • Pipelines & Lead Scoring
  • 30,000+ CRM Clients
  • Essai gratuit de 14 jours
  • Abonnements à partir de 9 $/personne/mois
Finaliste
Thryv
2.6
  • Plus de 50 000 entreprises locales desservies
  • Boîte de réception unifiée du centre de commande
  • Syncs 50+ Local Listing Sites
  • Client Portal & ThryvPay
  • AI Response Tool for Reviews
  • 24/7 Support Included
  • Abonnements à partir de 244 $/mois

⚡ Verdict rapide :

  • Tarification : Cuivre CRM starts at $9/seat/month. Thryv starts at $244/month for the Marketing Center package.
  • Idéal pour : Copper CRM suits sales teams living inside Gmail. Thryv suits service businesses juggling bookings, invoices, and reviews.
  • Différence principale : Copper is a sales CRM with deep Google Workspace integration. Thryv software bundles CRM with marketing tools and a créateur de sites web.
  • Notre choix : Copper CRM, rated 3.5 versus 2.6, because it costs far less and fits an existing Gmail inbox workflow.
Copper CRM vs Thryv Comparison

These two products get compared for one odd reason.

Both are sold as CRM software for petite entreprise propriétaires.

Mais ils ont été conçus pour des tâches très différentes.

Copper CRM lives inside Gmail and tracks your sales process.

Thryv runs the front desk for local service companies.

Here is how to pick the right tool for your team.

Aperçu

This Copper CRM vs Thryv comparison covers pricing details, features, and daily functionality.

Nos rédacteurs ont pu tester concrètement les deux plateformes.

Ces observations figurent dans les sections « Ce que notre équipe a remarqué » ci-dessous.

Everything else comes from published documentation and G2 reviews.

À la fin, vous saurez lequel vous convient le mieux. entreprise.

Qu'est-ce que Copper CRM ?

Copper CRM is a sales CRM built only for Google Workspace, formerly G Suite.

It launched in 2012 as a Gmail extension that killed manual données entrée.

A Chrome extension puts the whole CRM inside your Gmail inbox.

You can create leads, companies, and tasks directly from Gmail and Google Calendar.

Copper revendique plus de 30 000 clients CRM dans le monde entier, y compris Google lui-même.

Watch the walkthrough before we dig into the numbers.

Tutoriel Copper CRM | Comment utiliser Copper CRM pour les débutants (2026)

🏆 Gagnant : Copper CRM

⭐ 3,5/5 | 💰 À partir de 9 $/siège/mois

The only CRM made for Gmail and Google Calendar. Records fill themselves from your email. A 14-day free trial is available.

Tarification du CRM Copper

Copper CRM pricing runs across four seats-based tiers.

PlanPrixIdéal pour
Démarreur9 $/siège/moisOrganizing contacts with limited features
Basique23 $/siège/moisUp to 2,500 contacts and basic pipelines
Professionnel59 $/siège/moisUp to 15,000 contacts plus workflow automation
Entreprise99 $/siège/moisEmail sequence sending and advanced capabilities

Pricing verified August 2026.

Tarification du CRM Copper

Essai gratuit : Yes. Copper offers a 14-day free trial so new users can test the platform first.

Garantie de remboursement : No published refund window. Cancel before your renewal date instead.

📌 Note: The Starter plan has no pipeline functionality. You get contact management only. The Professional plan adds reporting, and the Business tier unlocks email sequence automation.

⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s published monthly rates are higher when paid monthly — around $29 for Basic, $69 for Professional, and $134 for Business. Check the vendor site before you buy.

Principaux avantages du CRM Copper

Here is what makes Copper worth a look:

  • Intégration de Google Workspace : Emails, meetings, and contact data sync on their own. Google Docs, Google Sheets, and Google Drive files attach to records.
  • No manual data entry: Copper populates new contacts from your Gmail history. Sales reps stop typing names twice.
  • Plusieurs pipelines : You can create pipelines for deals and projects. Each new lead moves through stages you define.
  • Automatisation des flux de travail : Automate tasks and repetitive steps. This cuts the busywork out of a long sales process.
  • Email templates and automated emails: Send one-off notes or an email sequence. Sequences require the Business tier.
  • Rapports personnalisés : Build your own sales reports from Copper data. You can easily track win rates by rep.
  • Sécurité: Data encryption, two-factor authentication, and compliance with Google’s security standards.
Principaux avantages du CRM au cuivre

The dashboard below shows how the CRM sits beside your inbox.

Page d'accueil de Copper CRM

Ce que notre équipe a remarqué

Notre écrivain set up Copper on a live Google Workspace account and worked deals for several days. Here is what stood out:

Expérience personnelle avec Copper CRM

Avantages et inconvénients de Copper CRM

✅ Avantages
  • Deep Google Workspace integration with Gmail and Google Calendar
  • Interface feels familiar to anyone who uses Google products
  • Automated emails send from your own Gmail account for better personalization
  • User-friendly API makes custom integration work easier than HubSpot
  • Transparent pricing with no hidden developer costs
❌ Inconvénients
  • Le prix est élevé par rapport à d'autres CRM aux fonctionnalités similaires.
  • Cannot be used natively by companies on Microsoft 365
  • Contact management has been reported as unreliable, with contact information disappearing
  • Les fonctionnalités marketing sont peu pratiques et dépendent d'un outil externe, Outfunnel.

Qu'est-ce que Thryv ?

Thryv is customer relationship management and reputation software for small businesses.

Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.

It began as a conglomerate of Yellow Pages companies before the pivot to software.

In June 2020 it reported $1.3 billion in revenue over twelve months.

The company employs more than 2,400 employees and operates in 48 states.

More than 50,000 local businesses across the U.S., Canada, and Australie Utilisez-le.

The software runs in a browser on any device with an internet connection.

Thryv small business software

This review video shows the platform in action.

Avis honnête sur Thryv CRM - À voir avant utilisation

Runner Up: Thryv

⭐ 2.6/5 | 💰 From $244/month

One system for bookings, invoices, and reviews. Built for service businesses that want to stay organized and get paid faster.

Tarification de Thryv

Thryv sells packages rather than per-user seats.

PlanPrixIdéal pour
Centre de marketing244 $/moisListings, SEO, and campaign tracking
Gardez299 $/moisSee the pricing note below this table

Pricing verified August 2026.

Essai gratuit : No standard trial. Thryv offers a free plan with limited features and demos on request.

Garantie de remboursement : None published. Packages also carry a one time onboarding fee of $250.

📌 Note: Thryv sells the Thryv Business Center and the Thryv Command Center separately. Published entry pricing starts around $20.00 per user per month, so your quote depends on the bundle you pick.

⚠️ Data conflict: The second row above carries a competitor label in our source data and does not match Thryv’s own plan names. Treat both figures as package-level estimates and confirm current pricing details with a Thryv rep before signing.

Principaux avantages de Thryv

Here is what Thryv brings to a service business:

  • Centre de commandement Thryv : A unified inbox that pulls email, SMS, réseaux sociaux, and web chats together. Phone calls and customer interactions land in one place.
  • Planification en ligne : Clients book appointments 24/7. Typical users report a 61% increase in bookings.
  • Annonces locales améliorées : Business information syncs across 50+ listing sites. The platform also manages online reviews.
  • Client portal estimates: Customers schedule, pay, share documents, and view account details in a secure portal.
  • Billing that gets you paid faster: ThryvPay handles online payment for service work. Digital document signing speeds up invoices.
  • Automatisation du marketing : Trigger-based email and SMS marketing messages go out on their own. The AI Response Tool drafts replies to reviews.
  • Gain de temps : Owners save an average of 20 hours per week on admin work. TeamChat keeps staff talking without another app.
Principaux avantages de Thryv

The homepage below shows how the company pitches all of this.

Page d'accueil de Thryv

Ce que notre équipe a remarqué

Our writer ran a demo account through booking, invoicing, and review replies. Here is what stood out:

Expérience personnelle Thryv

Avantages et inconvénients de Thryv

✅ Avantages
  • One system replaces booking, invoicing, and listing tools
  • Website builder and SEO services included in the package
  • 24/7 support and a mobile app for field teams
  • Reputation management across reviews and social profiles
❌ Inconvénients
  • Package pricing is far higher than a standalone sales CRM
  • A $250 onboarding fee applies before you start
  • Deal pipelines and forecasting are thin for sales teams
  • Contract terms and quotes vary by location and rep

Comparaison des fonctionnalités

Ready for the side-by-side? We compare ten areas that decide most buying calls.

FonctionnalitéCRM au cuivreThryv
Prix ​​initial9 $/siège/mois244 $/mois
Plan gratuit
Intégration de Google Workspace
Plusieurs pipelines
Score de plomb
Appointments & Client Portal
Factures et paiements
Créateur de sites web
Gestion de la réputation
Idéal pourÉquipes commerciales dans Gmailentreprises de services locaux

1. Gestion des contacts

CRM Cuivre : Records for people and companies build themselves from your Gmail history. Import data from Google Sheets when you migrate, then let Copper handle new contacts. The Basic plan caps you at 2,500 contacts.

Données d'importation CRM Copper

Thryv : Client records are built around jobs and appointments rather than deals. TeamChat lets staff discuss a client without leaving the record.

Chat d'équipe Thryv

⚠️ Avertissement: Some Copper users have reported contact information disappearing. Export a backup on a set date each month.

2. Pipelines and Sales Process

CRM Cuivre : You can create pipelines for sales and for delivery work, and run multiple pipelines at once. Drag a deal between stages and the close date updates.

Pipelines CRM en cuivre

Thryv : Market Builder maps campaigns and audiences instead of deal stages. Sales reps who need forecasting will find this thin.

Idées de soldes d'automne pour les petites entreprises : 3 stratégies marketing à tester dès maintenant

3. Automatisation des flux de travail

CRM Cuivre : Workflow automation removes repetitive steps and manual data entry. You set a trigger, then Copper assigns owners and creates follow-up tasks directly.

Copper CRM Créer un flux de travail

Thryv : Automation focuses on client-facing moments like reminders and rebooking nudges. The AI Response Tool drafts replies so you respond to reviews in a few seconds.

https://youtu.be/iwYlUBGCzbs?si=76sHJvS6qzoFAHdB

4. Email and Marketing Tools

CRM Cuivre : Email templates keep replies consistent, and automated emails go out from your own Gmail account. Bulk emails and email sequence sending sit in the Business tier, and marketing functionality leans on Outfunnel.

Modèles d'e-mails CRM Copper

Thryv : Trigger-based email and SMS marketing messages are built in, not bolted on. Social media management posts and schedules from the same screen.

Gestion des médias sociaux de Thryv

⚠️ Avertissement: Copper’s automated emails are transactional and carry no unsubscribe link. Use a dedicated marketing tool for newsletters.

5. Lead Scoring and Tracking

CRM Cuivre : Lead scoring ranks a new lead by activity and fit. Copper also tracks when someone opened an email and what they clicked.

Suivi des pistes du CRM Copper

Thryv : Campaign analytics measure which ads and posts brought the call. You can easily track cost per booking across channels.

Analyses de campagne Thryv

6. Reporting and Website Tracking

CRM Cuivre : Custom reporting lets you build sales reports from your own data. Reporting starts on the Professional plan, not the Starter plan.

Rapports de vente du CRM Copper

Thryv : Website tracking shows traffic, sources, and form fills on your site. That matters because the website builder ships in the same package.

Analyse du site web Thryv

7. Integrations and Add Ons

CRM Cuivre : Copper’s integration story is Google first, covering Gmail and Google Calendar, Google Docs, Google Drive, and Google Sheets. The API is user-friendly, so connecting other tools is straightforward. Companies on Microsoft 365 are out of luck.

Copper CRM Google Workspace

Thryv : Add ons cover SEO services, listings, and payments rather than office suites. Local listing sync is the standout piece of technology here.

Présentation du centre marketing Thryv : SEO

8. Project Management and Billing

CRM Cuivre : You can manage projects in a pipeline after a deal closes. There is no native invoicing, so billing lives in another tool.

Projet de gestion de projet Copper CRM

Thryv : Billing and invoicing are core, with digital signing and ThryvPay for payment. Project management is job-based, which suits crews more than sales cycles.

Facturation et factures Thryv

9. Facilité d'utilisation et assistance

CRM Cuivre : The interface is intuitive for anyone who already uses Google products, which speeds up adoption. A mobile app logs calls and texts, and Copper can automate tasks in the background.

Tâches automatisées de Copper CRM

Thryv : Onboarding is guided, and 24/7 support is included with every package. Online reputation management is where new users see value fastest.

https://youtu.be/sLFhTif-ViY?si=FC5VaYtAeyZI_QqI

10. Tarification et coût

Here are both price lists side by side.

ÉtageCRM au cuivreThryv
EntréeTarif de base : 9 $/place/moisFormule gratuite (fonctionnalités limitées)
MilieuFormule de base : 23 $/place/moisCentre de marketing : 244 $/mois
SupérieurProfessionnel : 59 $/poste/mois$299/month package
HautTarif affaires : 99 $/poste/moisCustom bundles by quote

CRM Cuivre : A three-person sales team on Basic pays $69 per month total. Copper CRM pricing climbs steeply between tiers, and paid monthly rates run higher than the annual figures above.

Thryv : Packages bundle software with services, so the monthly figure covers marketing work too. Add the $250 onboarding fee to your first invoice when you budget.

Différents scénarios

Si vous avez besoinChoisirPourquoi
Un budget serréCRM au cuivreStarts at $9 per seat
Intégration de Google WorkspaceCRM au cuivreBuilt as a Gmail extension
Appointments and invoicesThryvBooking and payment built in
Gestion des avis et des annoncesThryvSyncs 50+ listing sites
Deal forecastingCRM au cuivreReal pipelines and lead scoring
A website builderThryvSite and SEO in one package

💰 Votre budget

Copper’s entry seat costs less than a lunch. Thryv’s package pricing is a marketing budget line, not a software one.

🔌 Votre pile technologique

Copper only makes sense if your team already runs Google Workspace. Thryv is browser based and does not care which office suite you use.

📞 How Customers Reach You

If deals start with an email thread, Copper wins on speed. If they start with a phone call or a booking form, Thryv handles that flow better.

🎓 Votre niveau d'expérience

Copper feels familiar within an hour if you know Gmail. Thryv needs onboarding, which is why the fee exists.

🆓 Essais et démos gratuits

Copper gives you 14 days of free access to test it yourself. Thryv steers you toward a demo and a free plan with limited features.

🛟 Options d'assistance

Thryv includes 24/7 human support with every package. Copper leans on documentation and email support during business hours.

Guide de changement

Already paying for one of them? Here is what changes.

🔄 Switching from Copper CRM to Thryv?

✅ Ce que vous y gagnerez :

  • Appointments, invoices, and payments in one system
  • Listing sync and online review management
  • A website builder and 24/7 support

❌ Ce que vous perdrez :

  • Native Google Workspace integration and the Chrome extension
  • Plusieurs pipelines de vente et notation des prospects
  • A low per-seat price for a small sales team

📋 Comment changer :

  1. Export contacts, leads, and activity from Copper as CSV
  2. Book a Thryv demo and confirm the onboarding fee
  3. Import your list, then rebuild templates and booking pages
🔄 Switching from Thryv to Copper CRM?

✅ Ce que vous y gagnerez :

  • A much lower monthly bill for a small team
  • CRM records inside the Gmail inbox you already use
  • Real pipeline reporting for the sales team

❌ Ce que vous perdrez :

  • Booking, invoicing, and the client portal
  • Listing sync and reputation management
  • Included website hosting and SEO work

📋 Comment changer :

  1. Export client records and invoice history from Thryv
  2. Start the 14-day Copper trial on your Google account
  3. Import the file, then pick separate booking and billing tools

Ce que notre analyse n'a pas couvert

This comparison focused on small businesses and small sales teams. We did not test enterprise contracts, custom Thryv bundles, or high-volume API work in Copper. Quotes for Thryv vary by location and rep, so your number may differ from ours. If you manage 50 or more users, your priorities will look different from what we covered here.

Verdict final

CatégorieGagnant
💰 TarificationCRM au cuivre
🚀 Fonctionnalités CRM principalesCRM au cuivre
🔌 IntégrationsCRM au cuivre
📣 Outils marketingThryv
💳 Invoices & PaymentsThryv
👶 Facilité d'utilisationCRM au cuivre
🏆 Vainqueur toutes catégoriesCRM au cuivre

🏆 GAGNANT : COPPER CRM

Copper CRM wins 4 out of 6 categories and holds the higher rating at 3.5 versus 2.6.

Idéal pour : Gmail-based sales teams, agencies tracking projects, and small businesses that want less admin work.

These two products barely compete. Copper CRM is a sales tool that hides inside Gmail and keeps deals moving.

Thryv is a front-office suite for local service companies. It handles bookings, reviews, and payments better than any sales CRM will.

If your customers book appointments and pay invoices, Thryv earns its price. For everyone else tracking a pipeline, Copper is the cheaper and sharper choice.

Comparaison de davantage de CRM au cuivre

Here is how Copper stacks up against other CRM options:

Quel est le meilleur logiciel CRM en 2026 ? Notion vs Airtable vs folk vs Copper vs Pipedrive vs HubSpot vs Salesforce

Copper CRM vs HubSpot

Copper l'emporte sur : A friendlier API, faster setup for Gmail users, and a cheaper entry seat.

HubSpot l'emporte sur : A genuine free CRM, built-in bulk emails, and reporting depth for larger teams.

CRM en cuivre vs CRM en capsule

Copper l'emporte sur : Deeper Gmail sync, project pipelines, and automatic record creation.

Capsule victoires sur : A free tier, lower mid-tier costs, and support for Microsoft mail.

Copper CRM contre Freshsales CRM

Copper l'emporte sur : Google-native workflow, simpler onboarding, and cleaner activity logging.

Freshsales remporte des victoires sur : Built-in calling, AI deal insights, and a broader set of channels.

Copper CRM contre Monday CRM

Copper l'emporte sur : Gmail-side data capture, Google Calendar sync, and sales-specific defaults.

Lundi gagne sur : Flexible boards, wider project management use, and a free starter tier.

Comparaison de Thryv

Here is how Thryv compares to other petite entreprise plateformes :

Les meilleurs outils CRM pour vos besoins

Thryv contre GoHighLevel

Thryv gagne sur : Listing sync, guided onboarding, and 24/7 support for non-technical owners.

GoHighLevel victoires sur : Agency white labeling, funnel building, and far lower monthly cost.

Thryv contre Keap

Thryv gagne sur : Reputation management, local SEO services, and an included website.

Keap gagne sur : Sales automation depth, e-commerce features, and campaign branching logic.

Thryv contre ActiveCampaign

Thryv gagne sur : Appointment booking, payment collection, and the client portal.

ActiveCampaign victoires sur : Email deliverability, segmentation, and a much lower entry price.

Thryv contre Zendesk

Thryv gagne sur : Marketing and billing in one place, plus local listing work.

Zendesk l'emporte sur : Ticket routing, service-level reporting, and scale for support teams.

Foire aux questions

À quoi sert Copper CRM ?

It tracks leads, deals, and customer relationships inside Google Workspace. Sales teams use it to log activity from Gmail without typing records by hand.

Thryv est-il un CRM ?

Yes, though it is broader than a sales CRM. The platform also handles appointments, invoices, listings, and reviews for local service businesses.

Quel est l'ancien nom de Copper CRM ?

It was called ProsperWorks. The company launched in 2012 as a Gmail extension and later rebranded to Copper.

Thryv fait-il partie des Pages Jaunes ?

Thryv grew out of Yellow Pages companies, including Dex Media. It now trades publicly as Thryv Holdings, Inc. and sells software.

Copper CRM est-il compatible avec Outlook ?

No. Copper is built for Gmail, so Microsoft 365 companies cannot use it natively. Thryv is a better fit for those teams.

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