

⚡ Verdict rapide :
- Tarification : Agile CRM has a free plan, then paid plans from $8.99 per user. Thryv lists plans at $244/month and $299/month.
- Idéal pour : Agile CRM for budget sales and marketing teams. Thryv for local service businesses.
- Différence principale : Agile CRM is a sales-first CRM system. Thryv focuses on listings, reviews, bookings, and payments.
- Notre choix : Agile CRM for most users. It has the higher rating (2.8 vs 2.6) and a lower entry cost.

Agile CRM and Thryv both promise to run your entreprise from one app.
But they’re built for very different owners.
Agile CRM is CRM software for sales and marketing teams on a budget.
Thryv is a toolkit for local businesses that live on reviews and bookings.
The price gap between them is wide.
And neither one scores above 3 out of 5 in our ratings.
Aperçu
This Agile CRM vs Thryv comparison covers pricing, features, support, and ease of use.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
Nos rédacteurs ont également passé du temps à manipuler chaque plante.
Ces observations figurent dans les sections « Ce que notre équipe a remarqué » ci-dessous.
À la fin, vous saurez quelle plateforme convient le mieux à votre entreprise.
Qu'est-ce que le CRM agile ?
Agile CRM is a cloud-based customer relationship management platform.
It launched in 2013 and targets small and medium businesses.
The goal is simple: sales, marketing, and service in one place.

That shared setup cuts down on données silos between teams.
Agile CRM serves over 15,000 customers and has offices in Inde et les Philippines.
G2 Crowd has also recognized it as a leader.
Here’s a quick video review of the platform.

CRM agile
An all in one CRM for sales, marketing, and helpdesk work. The free plan covers up to 10 users. Paid plans stay cheap as you grow.
Tarification Agile CRM
Here’s what Agile CRM costs in 2026. It has one free plan and three paid plans.
| Plan | Prix | Idéal pour |
|---|---|---|
| Gratuit | Gratuit | Up to 10 users learning the basics |
| Démarreur | $8.99 | Petites équipes débutant dans le marketing par e-mail |
| Régulier | $29.99 | Growing teams that need marketing automation |
| Entreprise | $47.99 | Teams that want every feature unlocked |
Pricing verified September 2026.

Essai gratuit : No trial is needed. The free version covers up to 10 users.
Garantie de remboursement : Our pricing data doesn’t list one. Ask support before paying for a long billing term.
📌 Note: Paid prices are per user, per month. Starter runs $8.99 to $9.99, depending on billing term. Our pricing data shows no setup fee.
⚠️ Avertissement: Some reviewers say email delivery rates halved, then halved again. Others report email sending broke for weeks. Test deliverability before a big campaign.
Principaux avantages d'un CRM agile
Here’s what makes Agile CRM worth a look:
- Free for Small Teams: The free plan supports up to 10 users. Few competitors match that.
- One Shared Record: Sales, marketing, and service share one interface. Every rep sees the same customer data.
- Automatisation du marketing : Campaigns support A/B testing and personalization. Web engagement tools show when known leads visit your site.
- Aide à la vente : Gamification adds leaderboards and badges. Your sales team gets a friendly contest.
- Téléphonie intégrée : Reps get the ability to call and email inside the CRM. No extra phone app is needed.
- Accès mobile : Web and mobile apps let teams manage deals and tasks remotely.

Ce que notre équipe a remarqué
Notre écrivain signed up for Agile CRM and spent time exploring its core tools. Here’s what stood out:

Our writer also recorded a short walkthrough from that session.
Avantages et inconvénients du CRM agile
✅ Avantages
- Free plan supports up to 10 users
- Paid plans start at $8.99 per user
- Sales, marketing, and helpdesk tools in one app
- Drag-and-drop workflow builder for automation
- Gamification avec classements et badges
❌ Inconvénients
- Some reviews report falling email delivery rates
- Signalement tools draw heavy user criticism
- Too rigid for teams needing deep custom fields
- Bug fixes can take up to two weeks
Qu'est-ce que Thryv ?
Thryv is customer relationship management software built for petites entreprises.
Thryv Holdings, Inc. is a publicly traded SaaS company in Dallas, Texas.
The business began as a group of Yellow Pages companies.
Today it supports more than 50,000 local businesses in the U.S., Canada, and Australie.

Thryv helps owners reach more customers, stay organized, and get paid faster.
It employs more than 2,400 people and operates in 48 states.
By June 2020, it reported $1.3 billion in yearly revenue.
In 2024, Thryv also acquired Gardez, a CRM and marketing automation brand.
This video review gives a quick tour of the platform.

Thryv
A petite entreprise toolkit for listings, reviews, bookings, and payments. Manage workflows, teams, and client interactions from anywhere.
Tarification de Thryv
Thryv’s pricing details take more digging than Agile CRM’s. Here’s what our data shows.
| Plan | Prix | Idéal pour |
|---|---|---|
| Centre de marketing | 244 $/mois | Local businesses building their online presence |
| Gardez | 299 $/mois | Teams wanting deeper sales and marketing automation |
Pricing verified September 2026.
Essai gratuit : Thryv’s site offers a 30-day free trial of Marketing Center. A free plan with limited features also exists.
Garantie de remboursement : Third-party trackers report only a 3-day refund window. Key services carry a 6-month minimum term.
📌 Note: Thryv charges a one time onboarding fee of $250 on its packages. The Keap plan refers to Keap, which Thryv bought in 2024.
⚠️ Avertissement: Our pricing data lists two plans at $244 and $299 per month. Other research shows paid seats from $20 per user per month. Get your full quote in writing before you sign.
Principaux avantages de Thryv
Here’s what makes Thryv worth a look:
- Boîte de réception unifiée : The Thryv Command Center merges email, SMS, social media, and web chat. You respond to every customer from one feed.
- Annonces locales améliorées : Enhanced profiles boost your presence on Nextdoor, Yahoo, and YP. Customers find accurate info faster.
- Portail client : Customers schedule appointments, make payments, and share documents. It all sits behind a secure login.
- Gain de temps : Invoicing, scheduling, and document storage live in one place. Thryv says owners save 20 hours per week on average.
- Paiements faciles : ThryvPay is an online payment processor for service-based businesses. You get paid faster with fewer steps.
- Assistance 24h/24 et 7j/7 : Help is available around the clock. That matters when your phone rings after hours.

Ce que notre équipe a remarqué
Our writer signed up for Thryv and spent time exploring the platform. Here’s what stood out:

Avantages et inconvénients de Thryv
✅ Avantages
- One inbox for email, SMS, social, and chat
- Synchronise les informations commerciales sur plus de 50 sites d'annuaires.
- Built-in invoicing, payments, and e-signatures
- outil d'IA drafts replies to online reviews
- 24/7 support for all users
❌ Inconvénients
- High entry price for a small business budget
- $250 onboarding fee on top of the plan price
- Strict contract terms and a short refund window
- Not ideal if you need a deeply customizable CRM
Comparaison des fonctionnalités
Agile CRM and Thryv overlap less than you might expect. We compare nine key areas below, plus pricing.
| Fonctionnalité | CRM agile | Thryv |
|---|---|---|
| Prix initial | Free, then $8.99 per user | 244 $/mois |
| Plan gratuit | ✅ Jusqu'à 10 utilisateurs | ✅ Fonctionnalités limitées |
| Pipeline de vente visuel | ✅ | ⚠️ Keap plan |
| Automatisation du marketing | ✅ | ✅ |
| Helpdesk & Knowledge Base | ✅ | ❌ |
| Facturation et paiements | ❌ | ✅ |
| Listings & Review Management | ❌ | ✅ |
| Boîte de réception unifiée | ❌ | ✅ |
| Gamification des ventes | ✅ | ❌ |
| Idéal pour | Budget sales and marketing teams | entreprises de services locaux |
1. Gestion des contacts
CRM agile : Contact management is the heart of the platform. Each record gives a 360-degree view of customer interactions. Calls, emails, and deals sit in one timeline.

Company records group those contacts by the business they work for. That helps when you sell to teams.

Thryv : Client records connect to bookings, invoices, and messages. The client portal estimates, payments, and documents all link back to each contact. It’s built for service jobs, not long sales cycles.
2. Deals, Invoices & Payments
CRM agile : A visual sales pipeline tracks every deal by stage. Deal data feeds sales forecasting and shows revenue generated over time. You spot stuck deals fast.

Thryv : Thryv’s core plans care less about pipelines and more about getting paid. You send estimates and invoices, then collect money through ThryvPay. Digital document signing speeds up approvals.

⚠️ Avertissement: Agile CRM relies on integrations for invoicing. Service businesses that bill clients may need an extra tool.
3. Scheduling & Team Communication
CRM agile : The online calendar lets leads book meetings straight onto your calendar. It syncs with Google Calendar or Outlook. No more back-and-forth emails.

Thryv : Automated online scheduling lets clients book appointments 24/7. Thryv reports a 61% increase in bookings for typical users. TeamChat keeps staff organized without a separate app.

4. Automatisation du marketing et marketing par e-mail
CRM agile : This is Agile CRM’s strongest area. You build campaigns with a drag-and-drop workflow editor, and landing pages capture new leads. The email template builder is simple but inflexible.
Thryv : Thryv runs trigger-based email and texte campaigns. SMS marketing messages go out based on what customers do. It suits owners who want set-and-forget follow-ups.
5. Customer Engagement & Social Media
CRM agile : Multi-channel marketing covers email, social media, and mobile. Web engagement tools show when a known lead returns to your site. That tells reps who to call next.
Thryv : Thryv lets you post to social media and manage profiles in one place. That fits owners who handle marketing themselves. You can schedule posts ahead of busy weeks.

6. Rapports et analyses
CRM agile : Reports cover deals, campaigns, and service tickets. But user reviews slam the reporting tools as poorly configured. Expect workarounds for custom reports.

Thryv : Thryv tracks website traffic and campaign results. You can measure which channels bring in leads and calls. The focus is marketing results, not sales forecasts.

Campaign analytics sit right next to the website data.

7. Customer Service & Reputation
CRM agile : The helpdesk automates ticketing for customer queries. A knowledge base lets customers find answers on their own. Project tracking tools help teams follow up.
Thryv : Thryv focuses on online reputation instead of tickets. It collects and manages reviews across sites. For local businesses, one bad review can cost real money.
8. Automation & AI Tools
CRM agile : Agile CRM automates follow-ups, lead scoring, and data entry. In 2026, it is adding AI agents for lead scoring and predictive analytics. Rules still drive most workflows.
Thryv : The AI Response Tool helps you artisanat review replies quickly. Automated reminders cut down on missed appointments. It’s simple automation aimed at busy owners.
9. Online Presence & SEO
CRM agile : Agile CRM doesn’t manage listings or reviews. Its web tools focus on landing pages and visitor tracking. You’d need a separate tool for Référencement local.
Thryv : Online presence is Thryv’s home turf. It syncs your details across 50+ listing sites and offers SEO services. A créateur de sites web helps you create a professional site without a designer.
10. Tarification et coût
Comparons les plans côte à côte.
| Plan | CRM agile | Thryv |
|---|---|---|
| Gratuit | Gratuit (jusqu'à 10 utilisateurs) | Limited free plan (see warning above) |
| Plan d'entrée | Starter: $8.99 | Centre de marketing : 244 $/mois |
| Plan intermédiaire | Regular: $29.99 | Keap : 299 $/mois |
| Plan de pointe | Enterprise: $47.99 | — |
| Setup fee | Aucun listé | $250 onboarding fee |
CRM agile : Agile CRM costs a fraction of Thryv for small teams. Its top plan is still priced per user. That’s a great price for a full CRM with automation.
Thryv : Thryv prices by package, not just by seat. The onboarding fee and contract terms raise your first-year cost. In return, you get listings, reviews, and payments bundled in.
💡 Conseil de pro : Ask Thryv whether its free plan covers your needs first. Upgrade only when you need listings or reputation tools.
Différents scénarios
| Si vous avez besoin | Choisir | Pourquoi |
|---|---|---|
| budget serré | CRM agile | Free plan, then $8.99 per user |
| Suivi du pipeline des ventes | CRM agile | Visual deals and forecasting |
| Local reviews and listings | Thryv | Reputation tools and listing sync |
| Facturation et paiements | Thryv | ThryvPay and e-signatures built in |
| Helpdesk for support tickets | CRM agile | Ticketing plus a knowledge base |
| Adapté aux débutants | CRM agile | Easy setup and a free plan to learn on |
💰 Votre budget
Agile CRM wins on price for almost every small team. Thryv only makes sense if its listings and payments replace other paid tools.
🔌 Votre pile technologique
Agile CRM connects to third-party software and syncs with Google Calendar or Outlook. If your ecommerce store or LinkedIn leads matter, check each integrations list first.
📈 Votre processus de vente
Agile CRM fits teams with a defined sales process and several reps. Thryv software fits owners who sell through bookings, quotes, and repeat visits.
🎓 Votre niveau d'expérience
Agile CRM sets up faster than Infusionsoft, which is now called Keap. Thryv includes guided onboarding, but it charges a fee for it.
🆓 Essais et démos gratuits
Start with Agile CRM’s free version to test contacts and email. Thryv offers a 30-day Marketing Center trial and live demos.
🛟 Options d'assistance
Thryv offers 24/7 support for every user. Agile CRM reviews mix praise for great support with complaints about slow, inconsistent answers.
Guide de changement
Vous utilisez déjà l'un de ces outils ? Voici ce qui change lorsque vous en changez.
🔄 Switching from Agile CRM to Thryv?
✅ Ce que vous y gagnerez :
- Listing sync and review management
- Invoicing, ThryvPay, and a client portal
- 24/7 support and a unified inbox
❌ Ce que vous perdrez :
- A free plan for up to 10 users
- Helpdesk tickets and a knowledge base
- Gamification and deeper sales automation
📋 Comment changer :
- Export your contacts and deals from Agile CRM as a CSV file.
- Book a Thryv demo and confirm contract terms in writing.
- Import contacts, then connect your calendar and listings.
🔄 Switching from Thryv to Agile CRM?
✅ Ce que vous y gagnerez :
- Much lower cost per user
- A visual pipeline with sales forecasting
- Email campaigns with A/B testing
❌ Ce que vous perdrez :
- Automated listing management
- Facturation intégrée et paiements en ligne
- The AI review response tool
📋 Comment changer :
- Check your Thryv contract for the 30-day cancellation notice.
- Export client lists and documents from Thryv.
- Sign up for Agile CRM free and import your contacts.
Ce que notre analyse n'a pas couvert
This comparison focused on small teams and local service businesses. We didn’t test ecommerce CRM setups, API work, multi-location accounts, or in person onboarding. We also can’t judge which interface feels more intuitive after months of daily use. Thryv’s custom quotes vary, so your price may differ from our data. Your team’s comfort with technology may also change which tool feels easier. Our notes reflect September 2026 versions of both tools.
Verdict final
| Catégorie | Gagnant |
|---|---|
| 💰 Tarification | CRM agile |
| 📇 Contact & Sales Management | CRM agile |
| 📣 Automatisation du marketing | CRM agile |
| 🎧 Helpdesk & Service Tools | CRM agile |
| ⭐ Reviews & Local Listings | Thryv |
| 💳 Facturation et paiements | Thryv |
| 🛟 Support Availability | Thryv |
| 🏆 Vainqueur toutes catégories | CRM agile |
🏆 WINNER: AGILE CRM
Agile CRM wins 4 out of 7 categories.
Idéal pour : Small sales teams, budget-minded startups, and marketing teams running email campaigns
Agile CRM and Thryv solve different problems. Agile CRM is a sales and marketing CRM at a low price. Thryv is a local business toolkit built around reputation, bookings, and payments.
Thryv is a solid fit for service businesses that live on reviews. But its package pricing and contract terms are hard to justify for most small teams.
Neither tool is perfect, and both carry low ratings from us. Start with Agile CRM’s free plan. If you outgrow it, you’ll know exactly what to look for next.
Comparaison plus poussée des solutions CRM agiles
Here’s how Agile CRM stacks up against other popular CRMs. This video covers the top alternatives.
Agile CRM l'emporte sur : lower paid prices, built-in gamification, and bundled telephony.
HubSpot l'emporte sur : a bigger app marketplace, better reporting reviews, and free training.
Agile CRM l'emporte sur : faster setup, lower small-team costs, and included marketing automation.
Salesforce victoires sur : deep customization, a massive integration marketplace, and enterprise scale.
Agile CRM l'emporte sur : a free plan, per-user pricing, and a gentler learning curve.
Keap gagne sur : a stronger automation builder, built-in quotes and payments, and Thryv backing.
Agile CRM l'emporte sur : a helpdesk in the same app, gamification, and built-in telephony.
Freshsales CRM remporte des succès sur : Freddy AI lead scoring, a cleaner interface, and better reporting reviews.
Comparaison de Thryv
Here’s how Thryv compares with other small business platforms. Watch this rundown of Alternatives à Thryv d'abord.
Thryv contre GoHighLevel
Thryv gagne sur : 24/7 support for owners, listing sync, and invoicing with ThryvPay built in.
GoHighLevel gagne sur : white-label options for agencies, funnel builders, and unlimited sub-accounts on higher plans.
Thryv gagne sur : review management, appointment booking, and built-in payments for service businesses.
HubSpot l'emporte sur : a free CRM to start, per-seat pricing, and deeper sales pipeline tools.
Thryv contre ActiveCampaign
Thryv gagne sur : a client portal, local listing tools, and around-the-clock support.
ActiveCampaign remporte la victoire sur : advanced email automation, a lower entry price, and detailed campaign reports.
Foire aux questions
Agile CRM est-il vraiment gratuit ?
Yes. Agile CRM offers a free plan for up to 10 users. It covers core CRM features. Advanced tools need a paid plan starting at $8.99 per user.
Agile CRM est-il basé sur le cloud ?
Yes. It’s a cloud-based platform you use through a web browser or mobile app. There’s nothing to install, so teams can manage deals and tasks from anywhere.
Thryv est-il un CRM ?
Yes. Thryv includes customer relationship management tools for small businesses. It also adds scheduling, invoicing, payments, listings, and review management.
Thryv, c'est la même chose que les Pages Jaunes ?
Not exactly. Dex Media bought YP Holdings, publisher of The Real Yellow Pages, in 2017. The combined company, DexYP, renamed itself Thryv in 2019.
Thryv a-t-il un contrat ?
Yes. Third-party trackers report a 6-month minimum for key services. Renewal is month-to-month, with 30 days’ notice to cancel. Confirm terms in writing first.













