

⚡ Veredicto rápido:
- Precios: Ágil CRM has a free plan, then paid plans from $8.99 per user. Thryv lists plans at $244/month and $299/month.
- Ideal para: Ágil CRM for budget sales and marketing teams. Thryv for local service businesses.
- Diferencia clave: Agile CRM is a sales-first CRM system. Thryv focuses on listings, reviews, bookings, and payments.
- Nuestra elección: Agile CRM for most users. It has the higher rating (2.8 vs 2.6) and a lower entry cost.

Agile CRM and Thryv both promise to run your negocio from one app.
But they’re built for very different owners.
Agile CRM is CRM software for sales and marketing teams on a budget.
Thryv is a toolkit for local businesses that live on reviews and bookings.
The price gap between them is wide.
And neither one scores above 3 out of 5 in our ratings.
Descripción general
This Agile CRM vs Thryv comparison covers pricing, features, support, and ease of use.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
Nuestros redactores también dedicaron tiempo a trabajar directamente con cada uno de ellos.
Esas observaciones aparecen en las secciones "Lo que nuestro equipo notó" a continuación.
Al final, sabrás qué plataforma se adapta mejor a tu negocio.
¿Qué es Agile CRM?
Agile CRM is a cloud-based customer relationship management platform.
It launched in 2013 and targets small and medium businesses.
The goal is simple: sales, marketing, and service in one place.

That shared setup cuts down on datos silos between teams.
Agile CRM serves over 15,000 customers and has offices in India y Filipinas.
G2 Crowd has also recognized it as a leader.
Here’s a quick video review of the platform.

CRM ágil
An all in one CRM for sales, marketing, and helpdesk work. The free plan covers up to 10 users. Paid plans stay cheap as you grow.
Precios de CRM ágil
Here’s what Agile CRM costs in 2026. It has one free plan and three paid plans.
| Plan | Precio | Mejor para |
|---|---|---|
| Gratis | Gratis | Up to 10 users learning the basics |
| Motor de arranque | $8.99 | Equipos pequeños que comienzan con el marketing por correo electrónico |
| Regular | $29.99 | Growing teams that need marketing automatización |
| Empresa | $47.99 | Teams that want every feature unlocked |
Pricing verified September 2026.

Prueba gratuita: No trial is needed. The free version covers up to 10 users.
Garantía de devolución de dinero: Our pricing data doesn’t list one. Ask support before paying for a long billing term.
📌 Nota: Paid prices are per user, per month. Starter runs $8.99 to $9.99, depending on billing term. Our pricing data shows no setup fee.
⚠️ Advertencia: Some reviewers say email delivery rates halved, then halved again. Others report email sending broke for weeks. Test deliverability before a big campaign.
Principales ventajas de un CRM ágil
Here’s what makes Agile CRM worth a look:
- Free for Small Teams: The free plan supports up to 10 users. Few competitors match that.
- One Shared Record: Sales, marketing, and service share one interface. Every rep sees the same customer data.
- Automatización de marketing: Campaigns support A/B testing and personalization. Web engagement tools show when known leads visit your site.
- Capacitación en ventas: Gamification adds leaderboards and badges. Your sales team gets a friendly contest.
- Telefonía integrada: Reps get the ability to call and email inside the CRM. No extra phone app is needed.
- Acceso móvil: Web and mobile apps let teams manage deals and tasks remotely.

Lo que nuestro equipo observó
Nuestro escritor signed up for Agile CRM and spent time exploring its core tools. Here’s what stood out:

Our writer also recorded a short walkthrough from that session.
Ventajas y desventajas de Agile CRM
✅ Ventajas
- Free plan supports up to 10 users
- Paid plans start at $8.99 per user
- Sales, marketing, and helpdesk tools in one app
- Drag-and-drop workflow builder for automation
- Gamificación con tablas de clasificación e insignias
❌ Contras
- Some reviews report falling email delivery rates
- Informes tools draw heavy user criticism
- Too rigid for teams needing deep custom fields
- Bug fixes can take up to two weeks
¿Qué es Thryv?
Thryv is customer relationship management software built for pequeñas empresas.
Thryv Holdings, Inc. is a publicly traded SaaS company in Dallas, Texas.
The business began as a group of Yellow Pages companies.
Today it supports more than 50,000 local businesses in the U.S., Canada, and Australia.

Thryv helps owners reach more customers, stay organized, and get paid faster.
It employs more than 2,400 people and operates in 48 states.
By June 2020, it reported $1.3 billion in yearly revenue.
In 2024, Thryv also acquired Keap, a CRM and marketing automation brand.
This video review gives a quick tour of the platform.

Thryv
A pequeña empresa toolkit for listings, reviews, bookings, and payments. Manage workflows, teams, and client interactions from anywhere.
Precios de Thryv
Thryv’s pricing details take more digging than Agile CRM’s. Here’s what our data shows.
| Plan | Precio | Mejor para |
|---|---|---|
| Centro de marketing | $244/mes | Local businesses building their online presence |
| Keap | $299/mes | Teams wanting deeper sales and marketing automation |
Pricing verified September 2026.
Prueba gratuita: Thryv’s site offers a 30-day free trial of Marketing Center. A free plan with limited features also exists.
Garantía de devolución de dinero: Third-party trackers report only a 3-day refund window. Key services carry a 6-month minimum term.
📌 Nota: Thryv charges a one time onboarding fee of $250 on its packages. The Keap plan refers to Keap, which Thryv bought in 2024.
⚠️ Advertencia: Our pricing data lists two plans at $244 and $299 per month. Other research shows paid seats from $20 per user per month. Get your full quote in writing before you sign.
Principales beneficios de Thryv
Here’s what makes Thryv worth a look:
- Bandeja de entrada unificada: The Thryv Command Center merges email, SMS, social media, and web chat. You respond to every customer from one feed.
- Listados locales mejorados: Enhanced profiles boost your presence on Nextdoor, Yahoo, and YP. Customers find accurate info faster.
- Portal del cliente: Customers schedule appointments, make payments, and share documents. It all sits behind a secure login.
- Ahorro de tiempo: Invoicing, scheduling, and document storage live in one place. Thryv says owners save 20 hours per week on average.
- Pagos fáciles: ThryvPay is an online payment processor for service-based businesses. You get paid faster with fewer steps.
- Soporte 24/7: Help is available around the clock. That matters when your phone rings after hours.

Lo que nuestro equipo observó
Our writer signed up for Thryv and spent time exploring the platform. Here’s what stood out:

Ventajas y desventajas de Thryv
✅ Ventajas
- One inbox for email, SMS, social, and chat
- Sincroniza la información de tu negocio en más de 50 sitios web de listados.
- Built-in invoicing, payments, and e-signatures
- herramienta de IA drafts replies to online reviews
- 24/7 support for all users
❌ Contras
- High entry price for a small business budget
- $250 onboarding fee on top of the plan price
- Strict contract terms and a short refund window
- Not ideal if you need a deeply customizable CRM
Comparación de características
Agile CRM and Thryv overlap less than you might expect. We compare nine key areas below, plus pricing.
| Característica | CRM ágil | Thryv |
|---|---|---|
| Precio inicial | Free, then $8.99 per user | $244/mes |
| Plan gratuito | ✅ Hasta 10 usuarios | ✅ Funciones limitadas |
| Canal de ventas visual | ✅ | ⚠️ Keap plan |
| Automatización de marketing | ✅ | ✅ |
| Helpdesk & Knowledge Base | ✅ | ❌ |
| Facturación y pagos | ❌ | ✅ |
| Listings & Review Management | ❌ | ✅ |
| Bandeja de entrada unificada | ❌ | ✅ |
| Gamificación de ventas | ✅ | ❌ |
| Mejor para | Budget sales and marketing teams | Empresas de servicios locales |
1. Gestión de contactos
CRM ágil: Contact management is the heart of the platform. Each record gives a 360-degree view of customer interactions. Calls, emails, and deals sit in one timeline.

Company records group those contacts by the business they work for. That helps when you sell to teams.

Thryv: Client records connect to bookings, invoices, and messages. The client portal estimates, payments, and documents all link back to each contact. It’s built for service jobs, not long sales cycles.
2. Deals, Invoices & Payments
CRM ágil: A visual sales pipeline tracks every deal by stage. Deal data feeds sales forecasting and shows revenue generated over time. You spot stuck deals fast.

Thryv: Thryv’s core plans care less about pipelines and more about getting paid. You send estimates and invoices, then collect money through ThryvPay. Digital document signing speeds up approvals.

⚠️ Advertencia: Agile CRM relies on integrations for invoicing. Service businesses that bill clients may need an extra tool.
3. Scheduling & Team Communication
CRM ágil: The online calendar lets leads book meetings straight onto your calendar. It syncs with Google Calendar or Outlook. No more back-and-forth emails.

Thryv: Automated online scheduling lets clients book appointments 24/7. Thryv reports a 61% increase in bookings for typical users. TeamChat keeps staff organized without a separate app.

4. Automatización de marketing y marketing por correo electrónico
CRM ágil: This is Agile CRM’s strongest area. You build campaigns with a drag-and-drop workflow editor, and landing pages capture new leads. The email template builder is simple but inflexible.
Thryv: Thryv runs trigger-based email and texto campaigns. SMS marketing messages go out based on what customers do. It suits owners who want set-and-forget follow-ups.
5. Customer Engagement & Social Media
CRM ágil: Multi-channel marketing covers email, social media, and mobile. Web engagement tools show when a known lead returns to your site. That tells reps who to call next.
Thryv: Thryv lets you post to social media and manage profiles in one place. That fits owners who handle marketing themselves. You can schedule posts ahead of busy weeks.

6. Informes y análisis
CRM ágil: Reports cover deals, campaigns, and service tickets. But user reviews slam the reporting tools as poorly configured. Expect workarounds for custom reports.

Thryv: Thryv tracks website traffic and campaign results. You can measure which channels bring in leads and calls. The focus is marketing results, not sales forecasts.

Campaign analytics sit right next to the website data.

7. Customer Service & Reputation
CRM ágil: The helpdesk automates ticketing for customer queries. A knowledge base lets customers find answers on their own. Project tracking tools help teams follow up.
Thryv: Thryv focuses on online reputation instead of tickets. It collects and manages reviews across sites. For local businesses, one bad review can cost real money.
8. Automation & AI Tools
CRM ágil: Agile CRM automates follow-ups, lead scoring, and data entry. In 2026, it is adding AI agents for lead scoring and predictive analytics. Rules still drive most workflows.
Thryv: The AI Response Tool helps you artesanía review replies quickly. Automated reminders cut down on missed appointments. It’s simple automation aimed at busy owners.
9. Online Presence & SEO
CRM ágil: Agile CRM doesn’t manage listings or reviews. Its web tools focus on landing pages and visitor tracking. You’d need a separate tool for SEO local.
Thryv: Online presence is Thryv’s home turf. It syncs your details across 50+ listing sites and offers SEO services. A creador de sitios web helps you create a professional site without a designer.
10. Precios y costos
Vamos a comparar los planes uno al lado del otro.
| Plan | CRM ágil | Thryv |
|---|---|---|
| Gratis | Gratis (hasta 10 usuarios) | Limited free plan (see warning above) |
| Plan de entrada | Starter: $8.99 | Centro de marketing: 244 dólares al mes. |
| Plan intermedio | Regular: $29.99 | Keap: $299/mes |
| Plan superior | Enterprise: $47.99 | — |
| Setup fee | No se mencionan | $250 onboarding fee |
CRM ágil: Agile CRM costs a fraction of Thryv for small teams. Its top plan is still priced per user. That’s a great price for a full CRM with automation.
Thryv: Thryv prices by package, not just by seat. The onboarding fee and contract terms raise your first-year cost. In return, you get listings, reviews, and payments bundled in.
💡 Consejo profesional: Ask Thryv whether its free plan covers your needs first. Upgrade only when you need listings or reputation tools.
Diferentes escenarios
| Si lo necesita | Elegir | Por qué |
|---|---|---|
| Presupuesto ajustado | CRM ágil | Free plan, then $8.99 per user |
| Seguimiento del embudo de ventas | CRM ágil | Visual deals and forecasting |
| Local reviews and listings | Thryv | Reputation tools and listing sync |
| Facturación y pagos | Thryv | ThryvPay and e-signatures built in |
| Helpdesk for support tickets | CRM ágil | Ticketing plus a knowledge base |
| Apto para principiantes | CRM ágil | Easy setup and a free plan to learn on |
💰 Tu presupuesto
Agile CRM wins on price for almost every small team. Thryv only makes sense if its listings and payments replace other paid tools.
🔌 Tu conjunto de tecnologías
Agile CRM connects to third-party software and syncs with Google Calendar or Outlook. If your ecommerce store or LinkedIn leads matter, check each integrations list first.
📈 Tu proceso de ventas
Agile CRM fits teams with a defined sales process and several reps. Thryv software fits owners who sell through bookings, quotes, and repeat visits.
🎓 Tu nivel de experiencia
Agile CRM sets up faster than Infusionsoft, which is now called Keap. Thryv includes guided onboarding, but it charges a fee for it.
Pruebas y demostraciones gratuitas 🆓
Start with Agile CRM’s free version to test contacts and email. Thryv offers a 30-day Marketing Center trial and live demos.
🛟 Opciones de soporte
Thryv offers 24/7 support for every user. Agile CRM reviews mix praise for great support with complaints about slow, inconsistent answers.
Guía de cambio
¿Ya utilizas alguna de estas herramientas? Esto es lo que cambia cuando cambias.
🔄 Switching from Agile CRM to Thryv?
✅ Lo que ganarás:
- Listing sync and review management
- Invoicing, ThryvPay, and a client portal
- 24/7 support and a unified inbox
❌ Lo que perderás:
- A free plan for up to 10 users
- Helpdesk tickets and a knowledge base
- Gamification and deeper sales automation
📋 Cómo cambiar:
- Export your contacts and deals from Agile CRM as a CSV file.
- Book a Thryv demo and confirm contract terms in writing.
- Import contacts, then connect your calendar and listings.
🔄 Switching from Thryv to Agile CRM?
✅ Lo que ganarás:
- Much lower cost per user
- A visual pipeline with sales forecasting
- Email campaigns with A/B testing
❌ Lo que perderás:
- Automated listing management
- Facturación integrada y pagos en línea
- The AI review response tool
📋 Cómo cambiar:
- Check your Thryv contract for the 30-day cancellation notice.
- Export client lists and documents from Thryv.
- Sign up for Agile CRM free and import your contacts.
Lo que nuestra reseña no cubrió
This comparison focused on small teams and local service businesses. We didn’t test ecommerce CRM setups, API work, multi-location accounts, or in person onboarding. We also can’t judge which interface feels more intuitive after months of daily use. Thryv’s custom quotes vary, so your price may differ from our data. Your team’s comfort with technology may also change which tool feels easier. Our notes reflect September 2026 versions of both tools.
Veredicto final
| Categoría | Ganador |
|---|---|
| 💰 Precios | CRM ágil |
| 📇 Contact & Sales Management | CRM ágil |
| 📣 Automatización de marketing | CRM ágil |
| 🎧 Helpdesk & Service Tools | CRM ágil |
| ⭐ Reviews & Local Listings | Thryv |
| 💳 Facturación y pagos | Thryv |
| 🛟 Support Availability | Thryv |
| 🏆 Ganador absoluto | CRM ágil |
🏆 WINNER: AGILE CRM
Agile CRM wins 4 out of 7 categories.
Ideal para: Small sales teams, budget-minded startups, and marketing teams running email campaigns
Agile CRM and Thryv solve different problems. Agile CRM is a sales and marketing CRM at a low price. Thryv is a local business toolkit built around reputation, bookings, and payments.
Thryv is a solid fit for service businesses that live on reviews. But its package pricing and contract terms are hard to justify for most small teams.
Neither tool is perfect, and both carry low ratings from us. Start with Agile CRM’s free plan. If you outgrow it, you’ll know exactly what to look for next.
Más sobre Agile CRM comparado
Here’s how Agile CRM stacks up against other popular CRMs. This video covers the top alternatives.
El CRM ágil triunfa en: lower paid prices, built-in gamification, and bundled telephony.
HubSpot triunfa en: a bigger app marketplace, better reporting reviews, and free training.
El CRM ágil triunfa en: faster setup, lower small-team costs, and included marketing automation.
Fuerza de ventas Gana en: deep customization, a massive integration marketplace, and enterprise scale.
El CRM ágil triunfa en: a free plan, per-user pricing, and a gentler learning curve.
Sigue ganando: a stronger automation builder, built-in quotes and payments, and Thryv backing.
CRM ágil frente a CRM Freshsales
El CRM ágil triunfa en: a helpdesk in the same app, gamification, and built-in telephony.
Freshsales CRM triunfa en: Freddy AI lead scoring, a cleaner interface, and better reporting reviews.
Más de Thryv comparado
Here’s how Thryv compares with other small business platforms. Watch this rundown of Alternativas a Thryv primero.
Thryv contra GoHighLevel
Thryv gana en: 24/7 support for owners, listing sync, and invoicing with ThryvPay built in.
GoHighLevel gana en: white-label options for agencies, funnel builders, and unlimited sub-accounts on higher plans.
Thryv gana en: review management, appointment booking, and built-in payments for service businesses.
HubSpot triunfa en: a free CRM to start, per-seat pricing, and deeper sales pipeline tools.
Thryv contra Campaña activa
Thryv gana en: a client portal, local listing tools, and around-the-clock support.
ActiveCampaign gana en: advanced email automation, a lower entry price, and detailed campaign reports.
Preguntas frecuentes
¿Es Agile CRM realmente gratuito?
Yes. Agile CRM offers a free plan for up to 10 users. It covers core CRM features. Advanced tools need a paid plan starting at $8.99 per user.
¿Agile CRM está basado en la nube?
Yes. It’s a cloud-based platform you use through a web browser or mobile app. There’s nothing to install, so teams can manage deals and tasks from anywhere.
¿Thryv es un CRM?
Yes. Thryv includes customer relationship management tools for small businesses. It also adds scheduling, invoicing, payments, listings, and review management.
¿Thryv es lo mismo que Páginas Amarillas?
Not exactly. Dex Media bought YP Holdings, publisher of The Real Yellow Pages, in 2017. The combined company, DexYP, renamed itself Thryv in 2019.
¿Thryv tiene contrato?
Yes. Third-party trackers report a 6-month minimum for key services. Renewal is month-to-month, with 30 days’ notice to cancel. Confirm terms in writing first.













