Démarrage rapide
This guide covers every Pulseway feature:
- Commencer — Créez votre compte et configurez les paramètres de base
- How to Use RMM Software — Watch and manage all your systems from one screen
- Comment utiliser la gestion des correctifs — Keep Windows, Mac, and apps patched automatically
- How to Use Backup Software — Protect data on servers and workstations
- Comment utiliser la protection contre les ransomwares — Detect and stop ransomware before it spreads
- Comment utiliser la surveillance réseau — Discover switches, routers, and network devices
- Comment utiliser l'accès à distance — Connect to any desktop with remote control
- How to Use NOC Services — Hand routine monitoring to an expert team
- How to Use MDM — Manage Android and iOS devices remotely
- Comment utiliser les rapports — Build reports that prove your IT work
Temps nécessaire : 5 minutes par fonctionnalité
Vous trouverez également dans ce guide : Conseils de pro | Erreurs courantes | Dépannage | Tarification | Alternatives
Pourquoi faire confiance à ce guide ?
I’ve used Pulseway for over a year and tested every feature covered here.
Ce tutoriel est issu d'une véritable expérience pratique, et non de captures d'écran fournies par le vendeur.
Pulseway is one of the most powerful remote monitoring tools for IT admins today.
But most users only scratch the surface of what Pulseway can do.
This guide shows you how to use Pulseway feature by feature.
Step by step, with clear results and pro tips.
Pulseway Tutorial
This Pulseway tutorial walks you through every feature step by step, from setup to advanced tips that make you a power user.
Pulseway
Watch and control all your systems from one screen. Pulseway handles remote monitoring, gestion des correctifs, and remote desktop so you fix critical IT issues before users notice. Start free — no credit card required.
Getting Started with Pulseway
Avant d'utiliser toute fonctionnalité, veuillez effectuer cette configuration unique.
It takes about 3 minutes to learn.
Here is my personal experience getting started:
Passons maintenant en revue chaque étape.
Étape 1 : Créez votre compte
Go to the Pulseway website and click Sign Up.
Saisissez votre adresse e-mail et créez un mot de passe.
✓ Point de contrôle: Vérifiez votre boîte de réception pour un message de confirmation.
Step 2: Install the Agent
Download and install the Pulseway agent on each Windows or Mac ordinateur.
Log in with your new account to connect the device.
Voici à quoi ressemble le tableau de bord :
✓ Point de contrôle: You should see the main dashboard with your systems listed.
Step 3: Add More Devices
Courir découverte de réseau to find and add the rest of your endpoints.
✅ Terminé : Vous êtes prêt à utiliser n'importe quelle fonctionnalité ci-dessous.
How to Use Pulseway RMM Software
RMM Software lets you monitor and control every machine in your it environment from one screen.
Voici comment l'utiliser étape par étape.
Étape 1 : Ouvrez le tableau de bord
Sign in and the dashboard shows all your systems at a glance.
Step 2: Pick a machine
Choose any computer or server to view live CPU usage, memory, and disk space.
Voici à quoi cela ressemble :
✓ Point de contrôle: You see real-time health for every device you monitor.
Step 3: Take action
Run a command or restart the machine directly from Pulseway remote.
✅ Résultat : You now watch and control your whole it environment in one place.
💡 Conseil de pro : Groupe appareils by office or client so remote monitoring stays tidy at scale.
How to Use Pulseway Patch Management
Gestion des correctifs lets you keep the operating system and third-party applications on the latest version.
Voici comment l'utiliser étape par étape.
Étape 1 : Ouvrir la gestion des correctifs
Go to the patch management area to see every pending update.
Step 2: Scan for updates
Pulseway lists missing patches for Windows, Mac, and installed applications.
Voici à quoi cela ressemble :
✓ Point de contrôle: You see which endpoints are running an old version.
Step 3: Schedule the rollout
Choose on-demand or scheduled updates and confirm your changes.
✅ Résultat : Your systems close known vulnerabilities like Meltdown and Spectre.
💡 Conseil de pro : Patch management is critical for it because a single unpatched machine invites attackers.
How to Use Pulseway Backup Software
Backup Software lets you back up data on servers and workstations so nothing is lost.
Voici comment l'utiliser étape par étape.
Step 1: Enable backup
Turn on backup for the device or group you want to protect.
Step 2: Set a schedule
Choose how often Pulseway captures changes to your files.
Voici à quoi cela ressemble :
✓ Point de contrôle: You see the first backup job start and finish.
Step 3: Verify restore points
Check that recovery points exist before you rely on them.
✅ Résultat : Your critical data is safe even if a computer fails.
💡 Conseil de pro : Test a restore tôt so you learn the recovery way before a real error hits.
How to Use Pulseway Ransomware Protection
Protection contre les ransomwares lets you detect ransomware behaviour and stop it before it locks all your systems.
Voici comment l'utiliser étape par étape.
Step 1: Turn on detection
Enable ransomware protection for each endpoint you manage.
Step 2: Set the response
Choose whether Pulseway isolates a machine automatically on detection.
Voici à quoi cela ressemble :
✓ Point de contrôle: You receive an alert the moment suspect activity appears.
Step 3: Review flagged events
Check each event and dismiss any false positive to keep alerts clean.
✅ Résultat : You catch critical it issues before end-users notice problems.
💡 Conseil de pro : Pair this with patch management to shrink the vulnerabilities ransomware targets.
How to Use Pulseway Network Monitoring
Surveillance du réseau lets you discover and monitor network devices such as switches and routers.
Voici comment l'utiliser étape par étape.
Step 1: Run network discovery
Start network discovery to find every device on the network.
Step 2: Deploy agents
Let discovery automate agent deployment across new endpoints and servers.
Voici à quoi cela ressemble :
✓ Point de contrôle: You see each connected device appear in the console.
Step 3: Set thresholds
Add alert rules so you know when a device goes offline.
✅ Résultat : You now monitor the full network from a single view.
💡 Conseil de pro : Discovery saves hours because it identifies and connects devices for you automatically.
How to Use Pulseway Remote Access
Accès à distance lets you connect to any monitored computer with fast remote control and remote desktop.
Voici comment l'utiliser étape par étape.
Step 1: Open Remote Control
Select a computer and click connect to start a remote desktop session.
Step 2: Troubleshoot live
Fix the issue on the user machine while you stay signed in.
Voici à quoi cela ressemble :
✓ Point de contrôle: You see the remote screen load in seconds.
Step 3: Transfer files
Use Remote Support to move files between source and destination computers.
✅ Résultat : You resolve issues on any machine without leaving your desk.
💡 Conseil de pro : Mobile apps give full remote control on the go, so you help users from anywhere.
How to Use Pulseway NOC Services
NOC Services lets you hand routine remote monitoring to an outside team for round-the-clock cover.
Voici comment l'utiliser étape par étape.
Step 1: Request NOC cover
Contact Pulseway to add NOC services to your account.
Step 2: Define what to watch
Set which systems the NOC team should monitor for you.
Voici à quoi cela ressemble :
✓ Point de contrôle: You see the NOC team confirm coverage of your it environment.
Step 3: Focus on priorities
Let the team handle noise so your office focuses on real work.
✅ Résultat : Your productivity and efficiency rise because fewer alerts reach you.
💡 Conseil de pro : Use NOC cover overnight so critical it issues get eyes even after hours.
How to Use Pulseway MDM
MDM vous permet de gérer Androïde and iOS devices alongside your desktops and servers.
Voici comment l'utiliser étape par étape.
Step 1: Enroll a device
Add an Android or iOS phone to Pulseway mobile device management.
Step 2: Apply a policy
Choose the rules and apps each enrolled device must run.
Voici à quoi cela ressemble :
✓ Point de contrôle: You see the mobile device report its status.
Étape 3 : Déployer les mises à jour
Send a message or config change to any managed phone.
✅ Résultat : You control mobile endpoints from the same console as everything else.
💡 Conseil de pro : Enroll company phones on day one so the whole team starts under one policy.
How to Use Pulseway Reports
Rapports lets you build reports that show the health of your it environment over time.
Voici comment l'utiliser étape par étape.
Étape 1 : Ouvrir les rapports
Go to the reports area and choose a template.
Step 2: Pick the data
Select the devices, dates, and metrics you want to view.
Voici à quoi cela ressemble :
✓ Point de contrôle: You see a preview of the report before you send it.
Step 3: Schedule delivery
Set Pulseway to create and email the report on a schedule.
✅ Résultat : You receive clear proof of the work your team does.
💡 Conseil de pro : Automate monthly reports so clients get updates without any manual effort from you.
Pulseway Pro Tips and Shortcuts
After testing Pulseway for over a year, here are my best tips.
Actions rapides
| Action | Où |
|---|---|
| Restart a machine | Device menu |
| Start remote control | Computer view |
| Run a script | Automation tab |
| Check notifications | application mobile |
Fonctionnalités cachées que la plupart des gens ignorent
- Automation engine: Smart triggers act on IT issues, and a library of built-in scripts helps you get more done by doing less.
- Notification policies: Set parameters that prevent alert fatigue so you only receive alerts that matter.
- Pulseway community: Learn from other admins and discover workflows that clean temporary files and cut manual effort.
Pulseway Common Mistakes to Avoid
Mistake #1: Skipping notification policies
❌ Faux : Leaving every alert on, which buries real issues in noise.
✅ À droite : Define notification policies so you receive only critical it issues.
Mistake #2: Manual patching
❌ Faux : Patching each machine by hand and missing a version.
✅ À droite : Let patch management update Windows, Mac, and applications on a schedule.
Mistake #3: Flat device lists
❌ Faux : Dumping every device into one group with no structure.
✅ À droite : Segment devices by office or client so management stays clear.
Pulseway Troubleshooting
Problem: Agent not running
Cause: The Pulseway service stopped on the computer.
Réparer: Restart the Pulseway service, then confirm the device reconnects to the console.
Problem: Remote control won’t connect
Cause: The machine is offline or you are not signed in.
Réparer: Check the device is online and sign in again to start remote desktop.
Problem: Too many false alerts
Cause: Thresholds are too tight, so normal activity triggers a false positive.
Réparer: Adjust the policy so you focus on real errors, not noise.
📌 Note: If none of these fix your issue, contact Pulseway support or the community.
Qu'est-ce que Pulseway ?
Pulseway is a remote monitoring and management platform designed for IT administrators.
Think of it like a control room for all your systems in your pocket.
Regardez ce bref aperçu :
Il comprend les fonctionnalités clés suivantes :
- RMM Software: Monitor CPU usage, memory, and disk space across every device.
- Gestion des correctifs : Automatically patch the operating system and third-party applications.
- Backup Software: Back up data on servers and workstations to prevent loss.
- Protection contre les ransomwares : Detect and stop ransomware and known vulnerabilities.
- Surveillance du réseau : Discover and monitor switches, routers, and network devices.
- Accès à distance: Connect to any computer with fast remote control and file transfer.
- NOC Services: Hand routine monitoring to an expert team for full coverage.
- MDM: Manage Android and iOS phones from the same console.
- Rapports : Create and schedule reports that prove your IT work.
Pour une analyse complète, consultez notre Pulseway review.
The Pulseway logo sits in the top corner, and short in-app videos help you learn how things work fast.
Tarification Pulseway
Here’s what Pulseway costs in 2026:
| Plan | Prix | Idéal pour |
|---|---|---|
| Démarreur | 27 $/mois | Small IT teams getting started with remote monitoring |
Essai gratuit : Oui — commencez gratuitement, sans carte de crédit.
Modules complémentaires : Backup, MDM, and NOC services are priced separately by endpoints.
💰 Meilleur rapport qualité-prix : Starter — a low-cost way to begin remote monitoring for a small team.
Pulseway contre les alternatives
How does Pulseway compare? Here’s the competitive landscape:
Regardez cette comparaison :
| Outil | Idéal pour | Prix | Notation |
|---|---|---|---|
| Pulseway | RMM axé sur le mobile | 27 $/mois | ⭐ 4,6 |
| Atera | MSPs, flat pricing | 149 $/mois | ⭐ 4,4 |
| NinjaOne | RMM moderne | 3 $/mois | ⭐ 4,4 |
| ConnectWise RMM (anciennement Automate) | Large MSPs | Personnalisé/mo | ⭐ 4,4 |
| Kaseya VSA | Enterprise IT | Personnalisé/mo | ⭐ 4,4 |
| Syncro | RMM + billing | 139 $/mois | ⭐ 4,4 |
Sélection rapide :
- Meilleur résultat global : Pulseway — remote monitoring, patching, and mobile control in one place.
- Meilleur budget : Atera — flat pricing when you manage many devices.
- Idéal pour les débutants : NinjaOne — clean UI and fast setup.
- Idéal pour les entreprises : Kaseya VSA — deep scripting for complex networks.
🎯 Alternatives à Pulseway
Vous cherchez des alternatives à Pulseway ? Voici les meilleures options :
- 💰 Atera : Per-technician pricing for MSPs. Unlimited devices at a flat rate, great when you manage many endpoints on a budget.
- 🌟 NinjaOne : Polished RMM with strong patch management and a clean UI. A top pick for teams that want fast setup.
- 🏢 ConnectWise RMM (anciennement Automate) : Deep automation for large MSPs. Best when your office already runs the wider ConnectWise stack.
- 🔧 Kaseya VSA : Feature-rich platform for enterprise IT. Strong scripting for admins who manage complex networks.
- 💼 Syncro : Combines RMM with PSA and billing. A smart way for small MSPs to run support and invoicing together.
Pour la liste complète, consultez notre Pulseway alternatives guide.
⚔️ Comparaison des voies d'éjection
Voici comment Pulseway se compare à chacun de ses concurrents :
- Pulseway contre Atera: Atera wins on flat pricing for huge fleets. Pulseway wins on mobile control and its native app for managing systems on the go.
- Pulseway contre NinjaOne : NinjaOne feels more modern for pure RMM. Pulseway edges ahead when you want backup, MDM, and remote monitoring in one service.
- Pulseway vs ConnectWise RMM (formerly Automate): ConnectWise suits very large MSPs. Pulseway is the faster way for smaller teams to install agents and start monitoring.
- Pulseway contre Kaseya VSA : Kaseya offers deeper scripting. Pulseway is simpler to set up and its mobile apps make remote control far easier.
- Pulseway vs Syncro : Syncro bundles billing and PSA. Pulseway focuses on tighter monitoring, patch management, and remote desktop for your it environment.
Start Using Pulseway Now
You learned how to use every major Pulseway feature:
- ✅ RMM Software
- ✅ Gestion des correctifs
- ✅ Backup Software
- ✅ Protection contre les ransomwares
- ✅ Surveillance du réseau
- ✅ Remote Access
- ✅ NOC Services
- ✅ MDM
- ✅ Rapports
Étape suivante : Choisissez une fonctionnalité et essayez-la dès maintenant.
Most people start with RMM Software.
L'installation prend moins de 5 minutes.
Foire aux questions
Pulseway est-il un site légitime ?
Yes. Pulseway is a trusted remote monitoring and management platform used by IT teams worldwide to manage systems, patch endpoints, and control devices securely.
Combien coûte Pulseway ?
Pulseway starts at $27/month for the Starter plan. Pricing scales with the number of endpoints and add-on features you choose for your team.
How to setup Pulseway?
Create an account, install the Pulseway agent on each computer, then sign in to the dashboard. Network discovery can add more devices automatically.
How do I enable remote control on Pulseway?
Open a monitored computer in the console, click connect, and a remote desktop session starts. Mobile apps let you enable remote control from Android or iOS.
À quoi sert Pulseway ?
Pulseway is used for remote monitoring, patch management, backup, ransomware protection, and remote desktop, letting admins manage all your systems from one place.
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