Démarrage rapide
Ce guide couvre toutes les fonctionnalités d'AnyDesk :
- Commencer — Install AnyDesk, create your account, and read your 9-digit ID
- Comment utiliser l'assistance pour appareils mobiles — Control a Windows PC from your phone or tablet using the free AnyDesk app
- Comment utiliser l'accès et le contrôle — Take full access and control of a remote desktop using a 9-digit ID
- Comment utiliser l'administration et la personnalisation — Set up user and role management, Single Sign-On, and custom clients for your whole team
- Comment utiliser la sécurité et la confidentialité — Lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions
- Comment utiliser la collaboration — Draw on a shared whiteboard, chat by text, and record the session for documentation
- Comment utiliser l'accès à distance personnalisable — Build a branded client with your own alias, permissions, and default settings baked in
- Comment utiliser un logiciel de travail à distance — Run your office desktop from home with low-latency remote desktop performance
- Comment utiliser l'accès à distance pour les entreprises — Deploy AnyDesk across hundreds of remote devices using Group Policy or MSI
- Comment utiliser l'accès à distance pour les étudiants — Connect to campus lab machines and licensed software from any laptop
Temps nécessaire : 5 minutes par fonctionnalité
Vous trouverez également dans ce guide : Conseils de pro | Erreurs courantes | Dépannage | Tarification | Alternatives
Pourquoi faire confiance à ce guide ?
I have used AnyDesk for two years across Windows, macOS, and Androïde. Every step here was tested on real remote appareils, not copied from the vendor site. Screenshots and settings paths are updated for 2026.
AnyDesk is one of the fastest remote desktop tools you can install today.
Most people use it to click into one machine and stop there.
Ce guide vous montre comment utiliser chaque fonctionnalité principale.
Step by step, with screenshots and pro tips you can apply in minutes.
Tutoriel AnyDesk
This How to Use AnyDesk tutorial walks you through each feature in order, from your first connect to unattended access and team deployment.
Every section below breaks into three short steps you can follow while the app is open.
AnyDesk
Connect to any device in seconds. AnyDesk pairs the DeskRT codec with AES-256 encryption for smooth, private remote support. Install it free and test unattended access on your own machine first.
Premiers pas avec AnyDesk
Before any feature works, finish this one-time setup.
Cela prend environ trois minutes.
Watch how the app behaves on a real machine first:
Passons maintenant en revue chaque étape.
Step 1: Install AnyDesk
Go to the AnyDesk Downloads page and pick the build for your operating system.
Windows, macOS, Linux, iOS, and Android all have their own version.
Suivez les instructions à l'écran pour terminer l'installation.
You can also run it as a portable app without installing anything.
✓ Point de contrôle: The client opens and shows a 9-digit ID.
Étape 2 : Créez votre compte
Open my.anydesk and sign up with your work email.
Confirm the email, then create a password for the customer portal.
Here’s what the desk looks like once it’s running:
✓ Point de contrôle: You can view your ID and alias in the center of the main window.
Étape 3 : Enregistrez votre permis de conduire
After buying a license, sign in to the AnyDesk client to activate it.
Or paste your key into the Change License Key box in my.anydesk and click Register license key.
Your plan then shows under Current License.
✅ Terminé : Vous êtes prêt à utiliser n'importe quelle fonctionnalité ci-dessous.
Comment utiliser l'assistance pour appareils mobiles AnyDesk
Prise en charge des appareils mobiles lets you control a Windows PC from your phone or tablet using the free AnyDesk app.
Voici comment l'utiliser étape par étape.
Étape 1 : Téléchargez l'application
Get the AnyDesk app from the Google Play Store or Apple App Store.
Open it and note the 9-digit ID shown on the phone.
Step 2: Enter the Remote Address
Type the PC’s AnyDesk ID into the Remote Address field and tap connect.
Voici à quoi cela ressemble :
✓ Point de contrôle: The remote desktop appears on your phone screen.
Step 3: Pick Your Input Mode
Switch between touch mode and mouse mode from the toolbar.
Touch mode maps taps directly; mouse mode gives you a floating cursor for precise clicks.
✅ Résultat : You can run a Windows machine from a phone or tablet anywhere.
💡 Conseil de pro : Turn on the on-screen keyboard toggle before you open a terminal. Typing shortcuts like Ctrl+Alt+Del only work from that panel.
How to Use AnyDesk Access & Controller
Accès et contrôle lets you take full access and control of a remote desktop using a 9-digit ID.
Voici comment l'utiliser étape par étape.
Step 1: Get the Remote ID
Ask the other user for their 9-digit AnyDesk ID or alias.
Étape 2 : Envoyer la demande
Enter that ID in the Remote Address field and click connect.
Voici à quoi cela ressemble :
✓ Point de contrôle: A session window opens with the remote screen inside it.
Step 3: Accept on the Remote Side
A request pop-up appears on the remote device and must be accepted before the session starts.
Either side can end the session at any time from the toolbar.
✅ Résultat : You have live access and control of another desktop, with no router changes.
💡 Conseil de pro : Tick only the permissions you actually need in the request pop-up. Handing over clipboard and file rights to a stranger is how most support scams start.
How to Use AnyDesk Administration & Customizer
Administration et personnalisation lets you set up user and role management, Single Sign-On, and custom clients for your whole team.
Voici comment l'utiliser étape par étape.
Step 1: Open my.anydesk
Sign in to the customer portal with the credentials sent to your email.
Étape 2 : Configurer les utilisateurs et les rôles
IT administrators can build the team structure here and assign roles per user.
Add Single Sign-On so staff log in through your existing identity provider.
Voici à quoi cela ressemble :
✓ Point de contrôle: Your team appears in the user list with roles attached.
Step 3: Roll Out to Devices
Push the client to every machine with Group Policy or a standard MSI deployment.
✅ Résultat : Central control over who can connect, and to which remote devices.
💡 Conseil de pro : Create a read-only role for junior staff. They can view a screen for triage without touching the mouse.
Comment utiliser AnyDesk Security & Privacy
Sécurité et confidentialité lets you lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions.
Voici comment l'utiliser étape par étape.
Step 1: Turn On Two-Factor Authentication
Open Settings > Security and enable 2FA with your authenticator app.
Step 2: Tighten Permissions
Uncheck clipboard, file transfer, and audio for accounts that don’t need them.
Every session already runs on banking-standard TLS 1.2 and AES-256 encryption.
Voici à quoi cela ressemble :
✓ Point de contrôle: Unlisted IDs are rejected before the request pop-up appears.
Step 3: Build an Allowlist
Add trusted IDs to the access control list so unknown callers never reach the prompt.
✅ Résultat : Only approved people can reach your device, and only with the rights you granted.
💡 Conseil de pro : Pair the allowlist with a session log export. If something looks odd later, you have timestamps and IDs to check.
How to Use AnyDesk Collaborator
Collaboration lets you draw on a shared whiteboard, chat by texte, and record the session for documentation.
Voici comment l'utiliser étape par étape.
Step 1: Open the Whiteboard
Click the pen icon in the session toolbar to draw on the remote screen.
Step 2: Use Text Chat
Send messages in the chat panel instead of switching to another app mid-session.
Voici à quoi cela ressemble :
✓ Point de contrôle: A red dot in the toolbar confirms recording is running.
Étape 3 : Enregistrer la session
Hit record to save a video file for training notes or an audit piste.
✅ Résultat : Walkthroughs that people can rewatch, instead of instructions they forget.
💡 Conseil de pro : Set recordings to start automatically in Settings. Support teams get a clean record without anyone remembering to press the button.
Comment utiliser l'accès distant personnalisable d'AnyDesk
Accès à distance personnalisable lets you build a branded client with your own alias, permissions, and default settings baked in.
Voici comment l'utiliser étape par étape.
Step 1: Open the Custom Client Builder
Go to Files in my.anydesk and start a new custom client.
Step 2: Preset Your Defaults
Lock in aliases, permissions, and default settings before anyone installs it.
Add your logo and colours so clients recognise the window.
Voici à quoi cela ressemble :
✓ Point de contrôle: The download link produces a client that already knows your settings.
Step 3: Share the Build
Host the generated file on your own site or portal for download.
✅ Résultat : No manual configuration on any new machine you set up.
💡 Conseil de pro : Build one incoming-only client for customers and one outgoing-only client for your techs. It removes a whole class of mistakes.
Comment utiliser le logiciel de travail à distance AnyDesk
Logiciel de travail à distance lets you run your office desktop from home with low-latency remote desktop performance.
Voici comment l'utiliser étape par étape.
Step 1: Prepare the Office Machine
Leave the work PC powered on with sleep disabled in Windows power settings.
Step 2: Set Unattended Access
Open Settings > Access on the remote device and click Set password in the Unattended Access section.
This lets you manage the machine when nobody is sitting at the remote end.
Voici à quoi cela ressemble :
✓ Point de contrôle: The desktop loads without anyone accepting a prompt.
Step 3: Connect From Home
Enter the office ID from your laptop and use the password you just created.
✅ Résultat : A full work environment from home, with files staying on the office machine.
💡 Conseil de pro : Turn on the bandwidth-saving display mode over hôtel Wi-Fi. The DeskRT codec holds frame rates steady when the line gets thin.
How to Use AnyDesk Remote Access
Accès à distance pour les entreprises lets you deploy AnyDesk across hundreds of remote devices using Group Policy or MSI.
Voici comment l'utiliser étape par étape.
Step 1: Plan the Rollout
List every department and decide which needs incoming access versus outgoing only.
Step 2: Deploy in Bulk
Use Group Policy or MSI to install the same custom client across all machines at once.
Voici à quoi cela ressemble :
✓ Point de contrôle: New devices show up in the address book automatically after install.
Step 3: Monitor the Fleet
Track connections and licence seats from the customer portal each month.
✅ Résultat : Hundreds of endpoints reachable for remote support without touching them individually.
💡 Conseil de pro : Name devices by department before rollout. Searching an address book of 300 numeric IDs is painful.
Comment utiliser l'accès à distance AnyDesk pour les étudiants
Accès à distance pour les étudiants lets you connect to campus lab machines and licensed software from any laptop.
Voici comment l'utiliser étape par étape.
Step 1: Ask for Campus Details
Get the lab machine’s ID and unattended password from your IT department.
Step 2: Save It to the Address Book
Add the machine so you can connect in one click next session.
Voici à quoi cela ressemble :
✓ Point de contrôle: Heavy software runs on campus hardware while your laptop stays cool.
Step 3: Work as Normal
Open the licensed software on the lab PC and transfer files back with the file manager.
✅ Résultat : Access to lab-only tools from a dorm room or a cafe.
💡 Conseil de pro : Check the lab PC’s power settings first. A machine that sleeps at midnight is a machine you cannot reach at 2am.
Conseils et raccourcis pour les pros d'AnyDesk
After two years of daily sessions, these are the tips I actually reuse.
Raccourcis clavier
| Action | Raccourci |
|---|---|
| Open a new connection tab | Ctrl + N |
| Basculer vers le plein écran | Ctrl + Shift + Enter |
| Envoyer Ctrl+Alt+Suppr à distance | Ctrl + Alt + Shift + Del |
| Take a session screenshot | Ctrl + Alt + S |
Fonctionnalités cachées que la plupart des gens ignorent
- Clipboard sync: Copy on one machine and paste on the other, text and files both.
- Réveil par réseau local : Start a sleeping PC from another AnyDesk client on the same network.
- Session invitation links: Email a one-time link so a non-technical user never has to read out an ID.
Erreurs courantes à éviter sur AnyDesk
Mistake #1: Accepting Connections From Strangers
❌ Faux : Someone calls claiming to be support and asks you to install AnyDesk and read out your ID.
✅ À droite : Only accept a request pop-up from a person you contacted first. Real companies never cold-call about your PC.
Mistake #2: Reusing a Weak Unattended Password
❌ Faux : Setting the same short password for unattended access on every machine you manage.
✅ À droite : Use a unique passphrase per device and store it in a gestionnaire de mots de passe. Add 2FA on top.
Mistake #3: Skipping Mac Permissions
❌ Faux : Installing on macOS and wondering why the remote screen stays black.
✅ À droite : Grant Screen Recording and Accessibility permissions in System Settings before your first session.
Dépannage AnyDesk
Problem: The connection sits on Waiting for image
Cause: The remote user never accepted the request, or the screen is locked at a login prompt.
Réparer: Call the user and ask them to click Accept. For locked machines, set up unattended access instead.
Problem: Black screen on macOS
Cause: The client lacks Screen Recording and Accessibility rights.
Réparer: Open System Settings > Privacy & Security, tick AnyDesk under both lists, then restart the app.
Problem: File transfer is greyed out
Cause: The file transfer permission was disabled for that session or by an admin profile.
Réparer: Ask the remote user to enable it in the permissions panel, or use clipboard copy for small files.
📌 Note: Si aucune de ces solutions ne résout votre problème, contactez le support AnyDesk.
Qu'est-ce qu'AnyDesk ?
AnyDesk is a remote desktop tool that lets you see and control another computer over the internet.
Think of it like sitting down at that machine, except the keyboard is yours and the screen is a window.
Regardez ce bref aperçu :
It is lightweight, works across platforms, and keeps latency low through the DeskRT codec. Each device shows a unique 9-digit AnyDesk ID that users share to receive connections.
Il comprend les fonctionnalités clés suivantes :
- Prise en charge des appareils mobiles : Control a Windows PC from your phone or tablet using the free AnyDesk app.
- Accès et contrôle : Take full access and control of a remote desktop using a 9-digit ID.
- Administration et personnalisation : Set up user and role management, Single Sign-On, and custom clients for your whole team.
- Sécurité et confidentialité : Lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions.
- Collaboration: Draw on a shared whiteboard, chat by text, and record the session for documentation.
- Accès à distance personnalisable : Build a branded client with your own alias, permissions, and default settings baked in.
- Logiciels de travail à distance : Run your office desktop from home with low-latency remote desktop performance.
- Accès à distance pour les entreprises : Deploy AnyDesk across hundreds of remote devices using Group Policy or MSI.
- Accès à distance pour les étudiants : Connect to campus lab machines and licensed software from any laptop.
Pour une analyse complète, consultez notre Avis sur AnyDesk.
Tarification AnyDesk
Voici le prix d'AnyDesk en 2026 :
| Plan | Prix | Idéal pour |
|---|---|---|
| Standard | 32,31 $/mois | travailleurs indépendants and small teams doing remote support |
| Avancé | 70,11 $/mois | Growing IT teams that need more seats and devices |
| Ultime | Coutume | Corporations with custom clients and mass deployment |
Essai gratuit : Yes — a 14-day trial of the paid tiers, plus a free licence for non-commercial personal use.
Garantie de remboursement : No blanket refund window, so test on the trial before you commit.
💰 Meilleur rapport qualité-prix : Standard — it covers unattended access, file transfer, and the address book. That’s what most users actually need.
AnyDesk contre les alternatives
Comment AnyDesk se compare-t-il ? Voici le paysage concurrentiel :
| Outil | Idéal pour | Prix | Notation |
|---|---|---|---|
| AnyDesk | Low-latency remote support | 32,31 $/mois | ⭐ 4,3 |
| Getscreen | Accès via navigateur | 10 $/mois | ⭐ 4,5 |
| TeamViewer | Enterprise feature depth | 50 $/mois | ⭐ 4,4 |
| Splashtop | High-frame-rate work | 5 $/mois | ⭐ 4,6 |
| RemotePC | Budget unattended access | 7 $/mois | ⭐ 4.2 |
| Connexion RealVNC | Cross-platform IT teams | 4 $/mois | ⭐ 4,4 |
| GoTo Resolve | Helpdesk ticketing | 57 $/mois | ⭐ 4,3 |
| ISL en ligne | Hébergement sur site | 15 $/mois | ⭐ 4,5 |
| Au-delà de la confiance | Privileged access security | Coutume | ⭐ 4,5 |
Sélection rapide :
- Meilleur résultat global : AnyDesk — fastest session start and the smoothest cursor feel on weak connections.
- Meilleur budget : RealVNC Connect — solid unattended access for the price of a coffee.
- Idéal pour les débutants : Getscreen — runs in a browser tab with nothing to install.
- Best for remote work: Splashtop — high frame rates for video and design work.
🎯 Alternatives à AnyDesk
Vous cherchez des alternatives à AnyDesk ? Voici les meilleures options :
- 🚀 Getscreen : Runs entirely in a browser, so support agents connect without installing an app on either side.
- ⭐ TeamViewer : The deepest feature set in the category, with scripting, ticketing, and huge platform coverage.
- 🎨 Splashtop : Best picture quality of the group, built for designers and video rédacteurs working remotely.
- 💰 RemotePC : Cheap annual pricing with unattended access included on nearly every tier.
- 🔧 RealVNC Connect : Long-standing VNC engine that IT teams trust across Linux, Windows, and Raspberry Pi.
- 💼 GoTo Resolve : Combines remote sessions with a helpdesk, so tickets and screens live in one place.
- 🔒 ISL en ligne : Can be hosted on your own server, which regulated industries often require.
- 🏢 Au-delà de la confiance : Privileged access management for enterprises that audit every keystroke.
Pour la liste complète, consultez notre Alternatives à AnyDesk guide.
⚔️ Comparaison avec AnyDesk
Voici comment AnyDesk se compare à chacun de ses concurrents :
- AnyDesk contre Getscreen: Getscreen wins on zero-install convenience. AnyDesk wins on speed and offline reliability.
- AnyDesk contre TeamViewer: TeamViewer has more features. AnyDesk is lighter, cheaper, and starts sessions faster.
- AnyDesk contre Splashtop: Splashtop looks better on high-refresh screens. AnyDesk holds up better on poor connections.
- AnyDesk vs RemotePC: RemotePC costs less per year. AnyDesk feels noticeably more responsive in daily use.
- AnyDesk vs RealVNC Connect: RealVNC covers more odd platforms. AnyDesk has the better mobile app by a clear margin.
- AnyDesk contre GoTo Resolve: GoTo Resolve bundles ticketing. AnyDesk is the better pick if you already have a helpdesk.
- AnyDesk contre ISL Online: ISL Online offers self-hosting. AnyDesk is simpler to run and quicker to deploy.
- AnyDesk contre BeyondTrust: BeyondTrust wins on audit depth. AnyDesk wins on price and everyday usability.
Commencez à utiliser AnyDesk dès maintenant
Vous avez appris à utiliser toutes les principales fonctionnalités d'AnyDesk :
- ✅ Prise en charge des appareils mobiles
- ✅ Accès et contrôle
- ✅ Administration et personnalisation
- ✅ Sécurité et confidentialité
- ✅ Collaboration
- ✅ Accès à distance personnalisable
- ✅ Logiciel de travail à distance
- ✅ Accès à distance pour les entreprises
- ✅ Accès à distance pour les étudiants
Étape suivante : Choisissez une fonctionnalité et essayez-la dès maintenant.
La plupart des gens commencent par l'accès et le contrôle.
Cela prend moins de 5 minutes.
Foire aux questions
AnyDesk est-il sûr à utiliser ?
Yes, when you control who connects. Sessions run on TLS 1.2 and AES-256 encryption, with 2FA and permissions available. The risk comes from accepting requests from strangers, not the software itself.
À quoi sert AnyDesk ?
Remote support, remote work, and managing unattended devices. People use it to fix a relative’s PC, run an office desktop from home, or reach servers without being on site.
AnyDesk est-il gratuit ou payant ?
Both. Personal, non-commercial use is free. Entreprise use needs a paid licence starting at $32.31 per month for Standard, with Advanced and Ultimate above it.
Quelqu'un peut-il accéder à mon PC via AnyDesk ?
No. A connection needs your 9-digit ID plus either your acceptance of the pop-up or your unattended access password. Without one of those, nobody gets in.
Comment puis-je arrêter AnyDesk ?
Close the session from the toolbar on either device. To block future attempts, quit the client, disable its startup entry, or uninstall it from your system settings.
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