⚡ Verdict rapide :
- Tarification : Splashtop starts at $5/year (Solo) versus GoTo Resolve at $23.75/month (Starter).
- Idéal pour : Splashtop suits fast remote access for individuals and support teams. GoTo Resolve suits all in one Gestion informatique with ticketing.
- Différence principale : Splashtop centers on high performance remote access. GoTo Resolve bundles remote support, conversational ticketing, and endpoint management.
- Notre choix : Splashtop for most users. It is cheaper, faster to install, and rated 4.3 versus 4.2.
Splashtop and GoTo Resolve both promise easy remote access.
Mais ils sont conçus pour deux usages différents.
Splashtop is a fast remote desktop software for reaching any computer.
GoTo Resolve est une suite de gestion informatique tout-en-un avec système de tickets.
This guide shows which tool fits your team and budget.
Aperçu
This Splashtop vs GoTo Resolve comparison covers pricing, features, security, and ease of use.
Nous expliquons également à qui chaque outil convient le mieux.
Nos sources comprennent les spécifications publiées, la documentation et les avis des utilisateurs.
Nos rédacteurs ont également passé du temps à tester chaque application.
Ces observations figurent dans les sections « Ce que notre équipe a remarqué » ci-dessous.
Qu'est-ce que Splashtop ?
Splashtop est rapide et sécurisé. logiciel d'accès à distance for any device.
It lets you control a remote computer in real time.
You can remotely access Windows, Mac, and Linux machines.
The tool works from iOS, Androïde, and Chromebooks too.
Splashtop makes unattended access simple for IT teams and personal use.
Over 30 million customers now use these remote access tools.
Splashtop SOS adds on-demand tech support for clients and their remote appareils.
The desktop app gives IT teams the ability to manage devices remotely.
Educational institutions and support teams praise its great features.
Paid tiers unlock extra features and stronger admin control.
Many users who chose Splashtop cite its speed and friendly customer service.
Splashtop remote support handles attended and unattended sessions, a capability teams rely on.
Splashtop
High performance remote access for support teams, entreprise professionals, and home users. Fast setup, strong security, and a low-cost plan.
Tarification Splashtop
Voici le coût de Splashtop en 2026. Analysons cela plus en détail.
| Plan | Prix | Idéal pour |
|---|---|---|
| Accès à distance Solo | 5 $/an | Personal use on two computers |
| Accès à distance Pro | 8,25 $ par personne et par an | petites entreprises and power users |
| Performance d'accès | 13 $ par personne et par an | Graphics-heavy remote work |
| Splashtop Enterprise | Coutume | Large organizations and IT teams |
Prix vérifiés en avril 2026.
Essai gratuit : Yes. New users get a seven-day free trial with no payment information required.
Facturation: Splashtop plans are billed annually per person.
📌 Note: Splashtop cost stays low because each tier targets a clear user. Solo covers personal use, while Pro and Performance add multi-device access for teams.
⚠️ Avertissement: Multi-monitor viewing and some advanced features need the Pro tier or higher. The cheapest plan limits how many remote devices you can reach.
Principaux avantages de Splashtop
Here is what makes Splashtop worth considering:
- Performances rapides : Splashtop streams a remote workstation with low latency. Sessions stay smooth even on a slow local network.
- Sécurité avancée : Tous données transfers use 256-bit AES encryption and TLS. Two factor authentication and device authentication protect every login.
- Prise en charge multiplateforme : Connect from nearly any device to numerous devices. Splashtop supports Windows, Mac, Linux, iOS, and Android.
- Transfert de fichiers : Move files with drag-and-drop during a remote session. Remote printing sends documents to a local printer.
- ISO Certified Compliance: Splashtop is ISO 27001 certified and meets HIPAA and GDPR rules. Granular control permissions guard sensitive information.
- Point de terminaison autonome Gestion: Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting for IT teams.
Ce que notre équipe a remarqué
Notre écrivain signed up for Splashtop and used it for daily remote work. Here is what stood out from that hands-on time:
Avantages et inconvénients de Splashtop
✅ Avantages
- Low-latency remote access with high responsiveness
- Simple setup with fast onboarding for new users
- Cost effective plans starting at $5/year
- Strong security with 256-bit AES encryption
❌ Inconvénients
- No built-in ticketing for help desk workflows
- Multi-monitor viewing needs the Pro plan
- Support wait times can be lengthy at peak hours
Qu'est-ce que GoTo Resolve ?
GoTo Resolve est une suite de gestion informatique tout-en-un.
It combines remote support, ticketing, and endpoint management.
The product is now sold as LogMeIn Resolve after a rebrand.
It grew out of the older GoTo Assist remote support tool.
Agents can start remote support sessions straight from Microsoft Teams.
Small and midsize businesses use it to fix issues quicker.
GoTo Resolve
A support solution that pairs remote access with ticketing and automation. Built for IT teams that manage many employees.
GoTo Resolve Tarification
Here is what GoTo Resolve costs in 2026 under its current plans.
| Plan | Prix | Idéal pour |
|---|---|---|
| Démarreur | 23,75 $/mois | Solo technicians and tiny teams |
| Croissance | 44,75 $/mois | Des équipes de soutien en pleine expansion |
| Avancé | 63,75 $/mois | Teams needing automation |
| Complet | 75 $/mois | Full IT management and endpoint protection |
Prix vérifiés en avril 2026.
Essai gratuit : Yes. You can start a 14-day free trial with no payment information.
Version gratuite : A limited free plan supports up to three agents, three remote devices, and three sessions per month.
📌 Note: Higher tiers unlock IT automations, session transfer, and endpoint management. You can add more agents and devices for an extra fee at checkout.
⚠️ Note sur les prix : Our product database lists the current LogMeIn Resolve plans (Starter to Complete) shown above. Older GoTo Resolve sources cited a Basic plan near $79/month and a Standard plan near $190/month billed annually. The rebrand changed plan names and rates, so treat those older figures as outdated.
Principaux avantages de GoTo Resolve
Here is what makes GoTo Resolve worth a look:
- Billetterie conversationnelle : Employees receive requests and submit tickets inside Microsoft Teams and Slack. This makes it easy to triage problems fast.
- Suite tout-en-un : One platform holds remote support, ticketing, and endpoint management. The design saves cost and cuts context switching.
- Sécurité Zero Trust : A zero-trust model asks users to create personal signature keys. This guards access to remote devices and hardware.
- GoPilot IA : The GoPilot assistant gives real-time troubleshooting advice. AI insights spot anomalies to deliver proactive support.
- Proactive Automation: Automatisé gestion des correctifs and self-healing alerts resolve many issues on demand without a ticket.
- Multi-Agent Collaboration: Several agents can join one session with a nine-digit access code. Instant chat and session recording help the support team.
Ce que notre équipe a remarqué
Our writer set up GoTo Resolve and ran a few support sessions. Here is what stood out during that hands-on time:
Avantages et inconvénients de GoTo Resolve
✅ Avantages
- Ticketing and remote support in one platform
- Gestion des tickets conversationnels via Microsoft Teams et Slack
- Sécurité Zero Trust avec clés de signature personnelle
- Free plan and a 14-day free trial with no card
❌ Inconvénients
- Pricey next to plain remote access tools
- Certains utilisateurs signalent que les liens redirigent vers l'UE
- More features mean a steeper learning curve
Comparaison des fonctionnalités
Ready to dig into Splashtop vs GoTo Resolve feature by feature?
We cover ten key areas to help you pick the right platform.
| Fonctionnalité | Splashtop | GoTo Resolve |
|---|---|---|
| Prix initial | 5 $/an | 23,75 $/mois |
| Version gratuite | ❌ (essai de 7 jours) | ✅ (3 agents) |
| Accès à distance | ✅ | ✅ |
| Système de billetterie | ❌ | ✅ |
| Billetterie conversationnelle | ❌ | ✅ |
| Gestion des terminaux | ✅ (option supplémentaire) | ✅ |
| Authentification à deux facteurs | ✅ | ✅ |
| Intégration de Microsoft Teams | ❌ | ✅ |
| Transfert de fichiers | ✅ | ✅ |
| Idéal pour | Fast remote access | All in one IT support |
1. Remote Access and Support
Splashtop : Splashtop is built for high performance remote access first. It streams a remote computer in real time so you can control other computers from nearly any device. Unattended access lets you reach a remote workstation any time, which is handy for remote work and personal use.
GoTo Resolve : GoTo Resolve offers remote support through a web browser with no download needed. Agents can view multiple monitors and share control during a remote support session. Support capabilities cover on demand help plus background access to unattended devices.
2. Ticketing and Help Desk
Splashtop : Splashtop has no native ticketing system. It focuses on the remote session itself, not on tracking a request from start to finish. You can still connect Splashtop to an outside help desk to manage tickets.
GoTo Resolve : This is where GoTo Resolve shines. A built-in ticketing system lets you create, submit, and track tickets with drag-and-drop. Conversational ticketing means employees can raise a request inside a chat app and get help without leaving it.
3. Cross-Platform Device Support
Splashtop : Cross platform support is a core strength. Splashtop connects Windows, Mac, and Linux hosts from iOS, Android, and Chromebooks. This lets one user manage numerous devices and mobile devices from a single app.
GoTo Resolve : GoTo Resolve is compatible with Windows, Mac, Android, and iOS. Mobile device support even lets a technician access a phone camera to see a hardware problem. That helps a support team guide users through physical fixes.
4. Sécurité et authentification
Splashtop : Splashtop leans on advanced security features. It uses 256-bit AES encryption, device authentication, and required two factor authentication. It is ISO certified and adds intrusion detection to improve security posture and protect sensitive information.
GoTo Resolve : GoTo Resolve uses a zero-trust security model. Each user creates a personal signature key before granting access. This adds a strong layer for teams that handle secure endpoint protection across many machines.
⚠️ Avertissement: Both tools are secure, but the zero-trust setup in GoTo Resolve adds steps at first login. Plan a short onboarding window for new agents.
5. Collaboration and Multi-Agent Sessions
Splashtop : Splashtop supports chat, voix calls, and a shared whiteboard during a session. Pro accounts add session recording. These troubleshooting tools help two people work through one screen together.
GoTo Resolve : Multiple technicians can join one session with a nine-digit access code. Instant chat, session recording, and session transfer let a support team hand off work. Agents can share control to fix issues quicker together.
6. File Transfer and Productivity Tools
Splashtop : File transfer works with simple drag-and-drop between devices. Advanced productivity features add remote printing and multi-monitor viewing on higher plans. You do not need cloud storage to move a file.
GoTo Resolve : GoTo Resolve allows file transfers during a remote support session with no size or type limit. That makes it easy to push a patch or pull a log during live support.
7. Endpoint Management and Automation
Splashtop : Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting. IT teams can centrally deploy agents and handle third party software patching. This reduces manual workloads across many endpoints.
GoTo Resolve : GoTo Resolve bundles endpoint management into the same suite. Proactive automation runs patch management and self-healing alerts. AI insights cut the number of tickets by fixing small issues before users notice.
8. Integrations and Microsoft Teams
Splashtop : Splashtop connects to existing ticketing systems to fit an IT workflow. It offers online ticket submission and chat support for every user. The Splashtop Connector bridges IT teams to machines on a closed local network by RDP.
GoTo Resolve : GoTo Resolve integrates with Slack and Microsoft Teams for ticket submission and support sessions. Agents start a remote session or triage problems without leaving the chat window. That keeps help close to where employees already work.
9. Ease of Use and Setup
Splashtop : Setup is quick. You install the Splashtop Streamer on the host and the Splashtop Entreprise app on the device you connect from. The simple interface suits new users and non-technical staff.
GoTo Resolve : The interface is simple and intuitive for both technicians and end users. Because it holds more parts, the full suite takes longer to learn than a plain remote access tool. The payoff is one place to manage everything.
10. Tarification et coût
Comparons les plans tarifaires côte à côte.
| Étage | Splashtop | GoTo Resolve |
|---|---|---|
| Gratuit | ❌ (essai de 7 jours) | ✅ Jusqu'à trois agents |
| Entrée | 5 $/an (Solo) | 23,75 $/mois (Formule de base) |
| Milieu | 8,25 $/personne par an (Pro) | 44,75 $/mois (Croissance) |
| Plus haut | 13 $/personne par an (performance) | 63,75 $/mois (Avancé) |
| Haut | Personnalisé (Entreprise) | 75 $/mois (Complet) |
Splashtop : Splashtop is far more cost effective for pure remote access. Solo access starts at $5/year, and Pro stays low for small businesses. You pay for connections, not for a full IT suite.
GoTo Resolve : GoTo Resolve costs more because you get ticketing, automation, and endpoint protection in one bill. Plans are commonly billed annually. The free version helps a tiny team test the basics first.
Différents scénarios
| Si vous avez besoin | Choisir | Pourquoi |
|---|---|---|
| budget serré | Splashtop | Starts at $5/year |
| Built-in ticketing | GoTo Resolve | Full help desk system |
| Fast remote access | Splashtop | Low-latency sessions |
| Microsoft Teams support | GoTo Resolve | Native ticket submission |
| Usage personnel | Splashtop | Cheap Solo plan |
| Suite informatique tout-en-un | GoTo Resolve | Support, tickets, endpoints |
💰 Votre budget
Splashtop wins on price for plain remote access. GoTo Resolve costs more but folds several tools into one bill.
🔌 Votre pile technologique
If your team lives in Microsoft Teams, GoTo Resolve fits well. Splashtop pairs better with an existing help desk you already run.
🖥️ Your Main Task
Pick Splashtop to remotely access machines fast. Pick GoTo Resolve when you must receive requests and triage problems in a queue.
🎓 Votre niveau d'expérience
Splashtop is easier for new users to install and run. GoTo Resolve rewards teams ready to learn a fuller platform.
🆓 Essais et démos gratuits
Splashtop gives a seven-day trial with no card. GoTo Resolve offers a free version for up to three agents plus a 14-day trial.
🛟 Options d'assistance
Splashtop support includes chat, a big knowledge base, and a community forum. GoTo Resolve adds 24/7 email, chat, and phone help on paid plans.
Guide de changement
Vous utilisez déjà l'un de ces outils ? Voici ce à quoi vous pouvez vous attendre si vous changez.
🔄 Switching from Splashtop to GoTo Resolve?
✅ Ce que vous y gagnerez :
- A built-in ticketing system and conversational ticketing
- Native Microsoft Teams and Slack support sessions
- GoPilot AI and proactive support automation
❌ Ce que vous perdrez :
- The very low $5/year entry price
- Linux host access from the Splashtop app
- The fastest, lightest remote session setup
📋 Comment changer :
- Note your Splashtop device list and users
- Créez un compte GoTo Resolve et commencez l'essai gratuit.
- Install the agent and connect Microsoft Teams
🔄 Switching from GoTo Resolve to Splashtop?
✅ Ce que vous y gagnerez :
- Lower cost and a simpler remote access tool
- Faster sessions and Linux host support
- Quick install of the Splashtop Streamer
❌ Ce que vous perdrez :
- The built-in ticketing and help desk queue
- Chat-app conversational ticketing
- The bundled zero-trust endpoint suite
📋 Comment changer :
- Export your open tickets from GoTo Resolve
- Create a Splashtop account and pick a plan
- Install the Streamer and add your devices
Ce que notre analyse n'a pas couvert
This comparison focused on individual users, small businesses, and support teams. We did not test large enterprise rollouts, custom API work, or bulk licensing. Our notes reflect the April 2026 versions, so features may have shifted since then. If you run an IT desk for hundreds of employees, your priorities may differ from what we cover here.
Verdict final
| Catégorie | Gagnant |
|---|---|
| 💰 Tarification | Splashtop |
| ⚡ Remote Access Speed | Splashtop |
| Billetterie 🎫 | GoTo Resolve |
| 🔐 Security Model | GoTo Resolve |
| 👶 Facilité d'utilisation | Splashtop |
| 🔌 Intégrations | GoTo Resolve |
| 🌐 Cross-Platform Access | Splashtop |
| 🏆 Vainqueur toutes catégories | Splashtop |
🏆 GAGNANT : SPLASHTOP
Splashtop remporte 4 catégories sur 7.
Idéal pour : Fast remote access, small businesses, personal use, and budget-minded IT teams
Splashtop and GoTo Resolve solve two different problems. Splashtop is the faster, cheaper way to reach a remote computer from nearly any device. GoTo Resolve is a full support solution with ticketing, automation, and endpoint protection built in.
GoTo Resolve is excellent if you need a help desk and remote support in one place. But if your main goal is quick, secure remote access at a low cost, Splashtop is the better pick for most users.
Comparaison de Splashtop
Here is how Splashtop stacks up against other remote desktop software:
Splashtop vs TeamViewer
Splashtop l'emporte sur : lower yearly price, simpler licensing, and quicker onboarding for new users.
TeamViewer l'emporte sur : a wider integration list, a bigger device network, and deeper cross-company support tools.
Splashtop vs AnyDesk
Splashtop l'emporte sur : stronger endpoint management, ISO and HIPAA compliance, and richer admin control permissions.
AnyDesk l'emporte sur : a tiny client download, low bandwidth use, and a flat, easy pricing table.
Splashtop l'emporte sur : smoother graphics performance, autonomous endpoint management, and a stronger mobile app.
RemotePC l'emporte sur : cheap one-off yearly deals, always-on web access, and a plain small-office setup.
Comparaison de GoTo Resolve
Here is how GoTo Resolve stacks up against other support platforms:
GoTo Resolve l'emporte sur : built-in conversational ticketing, an all in one bundle, and zero-trust signature keys.
TeamViewer l'emporte sur : raw session speed, broader device reach, and more mature third-party integrations.
GoTo Resolve vs Au-delà de la confiance
GoTo Resolve l'emporte sur : a lower price, faster setup, and chat-app ticket creation for employees.
BeyondTrust l'emporte sur : privileged access security, deeper enterprise compliance, and detailed audit commandes.
GoTo Resolve contre ISL Online
GoTo Resolve l'emporte sur : ticketing plus automation, GoPilot AI help, and a tight Microsoft Teams flow.
ISL Online gagne sur : an on-premise hosting choice, pay-per-use pricing, and a lean, focused feature set.
Foire aux questions
Que fait GoTo Resolve ?
GoTo Resolve is an all in one IT management suite. It combines remote support, a ticketing system, and endpoint management so a support team can fix issues from one place.
À quoi sert Splashtop ?
Splashtop is used for fast remote access to computers. People use it to work remotely, run IT support, and reach unattended machines from nearly any device.
Combien coûte GoTo Resolve ?
GoTo Resolve plans run from $23.75/month (Starter) up to $75/month (Complete). A limited free version covers up to three agents, and a 14-day free trial needs no card.
Splashtop est-il sûr à utiliser ?
Yes. Splashtop uses 256-bit AES encryption, two factor authentication, and device authentication. It is ISO 27001 certified and meets HIPAA and GDPR rules to protect sensitive information.
Splashtop est-il meilleur que TeamViewer ?
For most solo users and small teams, Splashtop costs less and installs faster. TeamViewer offers wider integrations. Your choice depends on budget and how many devices you manage.
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