Freshsales CRM vs Agile CRM: ¿Cuál es el más adecuado para usted en 2025?

por | Última actualización Jun 4, 2025

Ganador
freshsales logo
9.0
  • Email Management
  • Automatización del flujo de trabajo
  • Clear and Organized Deals
  • Sales Sequences
  • Awesome Web Forms
  • Plan gratuito disponible
  • Planes de pago a partir de $9/mes
Subcampeón
crm ágil
7.5
  • Gestión de contactos
  • Calendario
  • Documentos
  • Ofertas
  • Bandeja de entrada CRM
  • Plan gratuito disponible
  • Planes de pago a partir de $8,99/mes
Freshsales CRM vs Agile CRM

Elegir bien CRM can feel like choosing between two confusing video games, right?

You know you need one, but which one is Freshsales CRM vs Agile CRM

It’s frustrating to waste time and money on the wrong tool. 

Good news! We’re breaking down Freshsales CRM vs Agile CRM to help you make the best choice. 

We’ll look at the key features and differences so you can decide which CRM helps usted win the game.

Visión general

We’ve spent hands-on time exploring Freshsales and Agile CRM, diving into their features and user interfaces.

Our comparison comes from real-world testing, ensuring you get practical insights, not just marketing fluff.

freshsales logo

Want to see Freshsales in action? Start your free trial and visit their website and experience more to see the difference!

9sobre 10

Precios: Dispone de un plan gratuito. El plan premium cuesta a partir de $9/mes.

Características principales:

  • AI-powered insights
  • Built-in phone
  • Deal pipeline management
Logotipo de Agile CRM

¿Listo para agilizar sus ventas y marketing? Explore la potente automatización y las completas funciones de Agile CRM.

7.5sobre 10

Precios: Dispone de un plan gratuito. El plan premium cuesta a partir de $8,99 al mes.

Características principales:

  • Automatización del marketing
  • Redes sociales integración
  • servicio de asistencia.

What is Freshsales CRM?

So, Freshsales CRM. What’s the deal?

It’s built to help sales teams close more deals.

Think of it as a smart helper. It keeps track of leads and customers.

It also gives you insights to make better sales.

Explore también nuestros Freshsales CRM alternatives

freshsales logo
Freshsales CRM
9.0

Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything to manage your marketing.

Principales ventajas

  • Interfaz intuitiva: Get up and running in minutes; no tech skills required.
  • Visual Sales Pipeline: See precisely where your deals stand at a glance.
  • Built-in Phone and Email: Connect with customers directly within the platform.
  • AI-Powered Insights: Get intelligent recommendations to close more deals.

Precios

Todos los planes se facturado anualmente.

  • Crecimiento + 500 contactos de marketing: $9/usuario/mes.
  • Pro + 500 contactos de marketing: $39/usuario/mes.
  • Empresa + 500 contactos de marketing: $59/usuario/mes.
imagen 49

Pros

  • Easy to navigate and use.
  • Planes de precios asequibles.
  • Excelente atención al cliente.
  • The mobile app is very convenient.
  • Phone system is built right in.

Contras

  • The basic plan lacks strong features.
  • Reporting can feel limited.
  • Customization options are not vast.
  • Some advanced features cost extra.

¿Qué es un CRM ágil?

Okay, let’s talk Agile CRM.

It’s a bit different.

This tool mixes sales and marketing.

It helps you manage customers. It also helps with email campaigns.

Think of it as an all-in-one tool.

Explore también nuestros Alternativas a Agile CRM

Logotipo de Agile CRM
CRM ágil
7.5

¿Listo para agilizar sus ventas y marketing? Explore la potente automatización y las completas funciones de Agile CRM.

Principales ventajas

  • Automatización: Automatice tareas repetitivas como el marketing por correo electrónico, el seguimiento y la captación de clientes potenciales.
  • Suite integral: Ofrece un conjunto completo de herramientas, incluidas funciones de CRM, automatización del marketing y servicio de asistencia.
  • Asequible: Ofrece planes de precios competitivos, especialmente para las pequeñas empresas.
  • Personalización: Ofrece un buen nivel de personalización para adaptar la plataforma a sus necesidades.

Precios

  • Gratis: Hasta 10 usuarios.
  • Inicio: $8.99
  • Regular: $29.99
  • Empresa: $47.99
Precios de Agile CRM

Pros

  • Plataforma todo en uno
  • Fuerte automatización
  • Buenas características de marketing
  • Precios asequibles
  • Interfaz sencilla de navegar.

Contras

  • Puede ser abrumador
  • Atención al cliente
  • Diseño de interfaces
  • Personalización limitada
  • Menos opciones que el lunes

Comparación de funciones

Let’s examine its core features.

We’ll explain the key differences between these CRM software options, helping you see where agile CRM vs. Freshsales truly matters.

1. Gestión de contactos

  • Freshsales CRM: Excellent contact management with a clear, visual layout. Easy to personalize fields and organize customer data.
  • CRM ágil: Strong contact organization, including social media profiles. However, the interface can feel a bit crowded.

2. Proceso de ventas

  • Freshsales CRM: Visual proceso de ventas with drag-and-drop functionality. Clear deal stages and prospect tracking.
  • CRM ágil: Agile CRM offers a proceso de ventas but is less visually intuitive than Freshsales.
Freshsales Web Forms

3. Marketing Automation & Engagement

  • Freshsales CRM: Focuses on engagement within sales, with email integration and basic automation.
  • CRM ágil: Powerful marketing automation, including email campaigns and social media integration. Agile CRM and Freshsales differ here.

4. Customer Service & Ticket System

  • Freshsales CRM: This offers a chat feature and integrates with Freshworks customer service tools, but it is primarily sales-focused.
  • CRM ágil: Built-in help desk with ticket management, making it strong for gestión de las relaciones con los clientes.

5. Telephony & Communication

  • Freshsales CRM: Integrado telephony with click-to-call and call recording.
  • CRM ágil offers telephony integrations, but it’s not as seamless as Freshsales.

6. Análisis e informes

  • Freshsales CRM: This offers AI-powered analytics and visual reports on sales performance.
  • CRM ágil: Provides reporting, but it’s less detailed compared to Freshsales.

7. Project Management and Schedule

  • Freshsales CRM: Limitado project management capability, focus is sales-focused—essential schedule herramientas.
  • CRM ágil: Some project features, tasks, and scheduling, but less robust than dedicated tools. Lead scoring is a feature that exists within both. However, Agile crm allows for more marketing-based lead scoring.
Experiencia personal con Agile CRM

¿Qué hay que tener en cuenta al elegir un software CRM?

  • Escalabilidad: ¿Puede crecer con su empresa?
  • Integración: ¿Conecta con sus herramientas actuales?
  • Facilidad de uso: ¿Es intuitivo para su equipo?
  • Acceso móvil: ¿Puede acceder a ella sobre la marcha?
  • Personalización: ¿Puede adaptarlo a sus necesidades específicas?
  • Presupuesto: Is it affordable for small businesses or enterprises?
  • Apoyo: Does it have good customer service options?

Veredicto final

So, which one wins in agile CRM vs. fresh sales? For sales-focused teams, Freshsales CRM is our top choice.

It’s simple to use. Its AI helps close deals faster.

If you need strong marketing automation, Agile CRM is good.

However, Freshsales CRM feels more polished and effortless. We’ve spent hours testing both.

We know what works. We think you’ll find that Freshsales CRM helps you grow your business. Trust us, we’ve done the homework.

Ultimately, your pick depends on your needs for a powerful marketing suite.

Agile CRM has its place. But for a clean, sales-driven experience, Freshsales CRM takes the lead.

And remember, trying free trials is always the best way to see which one clicks for you.

More of Freshsales CRM

Here’s a brief comparison of Freshsales CRM with these software solutions:

  • Freshsales CRM vs Gohighlevel: Freshsales CRM focuses on AI-driven sales automation and pipeline management, while GoHighLevel is a broader platform offering extensive marketing, sales, and agency automation features.
  • Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
  • Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
  • Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
  • Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
  • Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
  • Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
  • Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and automatización del correo electrónico tool.
  • Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
  • Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
  • Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
  • Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
  • Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
  • Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.

Más sobre Agile CRM

He aquí una breve comparación de Agile CRM con estas soluciones de software:

  • Agile CRM vs Gohighlevel: Agile CRM es un CRM todo en uno asequible con ventas, marketing y servicio, mientras que GoHighLevel es una plataforma completa creada para agencias de marketing con una amplia automatización y generación de clientes potenciales.
  • Agile CRM vs Pipedrive: Agile CRM ofrece una gama más amplia de funciones de automatización de marketing y un servicio de asistencia integrado. Al mismo tiempo, Pipedrive se centra en la gestión visual e intuitiva del pipeline de ventas para los equipos de ventas.
  • Agile CRM vs Keap: Agile CRM es más asequible y ofrece una interfaz más intuitiva para las funciones básicas de CRM. Keap ofrece potentes funciones de automatización del marketing y comercio electrónico con una curva de aprendizaje más pronunciada.
  • Agile CRM vs ActiveCampaign: Agile CRM ofrece una plataforma todo en uno con un servicio de asistencia y telefonía integrados, mientras que ActiveCampaign destaca en automatización avanzada del marketing, segmentación y análisis detallados.
  • Agile CRM vs Hubspot: Agile CRM offers a competitive free plan and strong marketing automation for small businesses, while HubSpot provides a comprehensive, scalable suite of tools for larger enterprises.
  • Agile CRM vs Clickfunnels: Agile CRM es un CRM integral con funciones de ventas, marketing y servicios; ClickFunnels es una herramienta especializada para crear embudos de ventas y automatizar procesos de ventas.
  • CRM ágil frente a Folk: Agile CRM es una suite completa que incluye ventas, marketing y asistencia, mientras que Folk hace hincapié en la gestión y organización simplificada y colaborativa de los contactos.
  • Agile CRM vs Instantly: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined correo electrónico no deseado outreach and deliverability.
  • CRM ágil frente a Clickup: Agile CRM es una solución CRM dedicada, mientras que ClickUp es una plataforma de productividad versátil que incluye funcionalidades CRM, gestión de proyectos y seguimiento de tareas.
  • CRM ágil frente a CRM del lunes: Agile CRM es un CRM integrado con una potente automatización de marketing y servicios, mientras que Monday CRM ofrece un espacio de trabajo visual altamente personalizable para gestionar diversos flujos de trabajo.
  • Agile CRM frente a Capsule CRM: Agile CRM ofrece una suite completa con automatización del marketing y sólidos informes, mientras que Capsule CRM es una solución más sencilla de gestión de contactos y seguimiento de la cartera de ventas.
  • Agile CRM vs Insightly: Agile CRM hace hincapié en una amplia automatización de las ventas, el marketing y el servicio, mientras que Insightly ofrece sólidas capacidades de gestión de proyectos integradas con funciones de CRM.
  • Agile CRM frente a Salesforce: Agile CRM es una opción asequible y fácil de usar para pequeñas y medianas empresas, mientras que Salesforce es un CRM de nivel empresarial líder del sector, altamente personalizable y con amplias funciones.

Preguntas frecuentes

Is Freshsales CRM better than Agile CRM for small businesses?

For many small businesses focused on sales, FreshsaCRM’s use of an AI feature makes it a strong choice. Agile CRM is better for marketing-heavy businesses.

Does Agile CRM offer free plans?

Agile CRM offers a free plan for up to 10 users, making it a good starting point. However, Freshsales CRM does not have a free plan.

Which CRM has better customer support?

Both offer support, but Freshworks (the company behind Freshsales CRM) is known for its strong customer service. Agile CRM’s supCRM is adequate, but Freshsales has a more extensive support network.

Can I integrate my email marketing with these CRMs?

Yes, both integrate with email marketing tools. Agile CRM has more substantial built-in marketing automation, while Freshsales CRM relies more on integrations.

Which CRM is easier to learn and use?

Freshsales CRM generally has a more intuitive and user-friendly interface. Agile CRM, while powerful, can be a bit more complex to navigate.