Быстрый старт
В этом руководстве описаны все функции Splashtop:
- Начиная — Install the Streamer and connect your first computer
- Как использовать автономное управление конечными точками — Runs updates, alerts, and health checks across your fleet automatically.
- Как использовать удаленную поддержку Splashtop — Attended and unattended support sessions for helpdesk teams.
- Как использовать управление доступом — Group-based permissions, scheduled access, and two-factor rules.
- Как использовать поддержку нескольких мониторов — View, span, or switch between all connected remote displays.
- Как использовать индивидуальный брендинг — White-label the support app, emails, and connection prompts.
- How to Use Real-Time Vulnerability & Patch Management — CVE-based scanning with one-click remediation across the fleet.
- Как использовать расширенный портал управления — A single console for device inventory, actions, and audit logs.
- Как использовать интеграцию HaloITSM — Two-way sync between Splashtop sessions and HaloITSM tickets.
- Как использовать функцию настройки приложения SOS — Custom text, fields, and consent prompts on the SOS download.
- Как использовать надежную конфигурацию системы — Configuration baselines that keep devices consistent.
Необходимое время: 5 минут на каждый фильм
Также в этом руководстве: Полезные советы | Распространенные ошибки | Поиск неисправностей | Цены | Альтернативы
Почему стоит доверять этому руководству?
I have run Splashtop daily for two years across Windows, Mac, and an iPad.
Every step here comes from real sessions, not a vendor brochure.
Splashtop is remote desktop software that connects you to a computer from anywhere.
Most people learn one thing — connect and control — then stop there.
This guide shows you how to use Splashtop feature by feature.
Пошаговая инструкция со скриншотами и полезными советами.
Учебное пособие по Splashtop
This How to Use Splashtop tutorial walks through every feature, from first install to fleet-wide patching.
Сплэштоп
Reach any computer from anywhere with high-quality audio and video streaming. Splashtop works across Windows, Мак, iOS, and Android, with file transfer and remote support built in. Start free — no credit card required.
Начало работы со Splashtop
Для работы Splashtop требуется установка как на главном, так и на клиентском устройствах.
That one-time setup takes about three minutes.
Here is what my own setup looked like:
Теперь давайте рассмотрим каждый шаг.
Шаг 1: Создайте свою учетную запись
Go to the Splashtop website and click Start Free Trial.
Enter your email and set a password.
✓ Контрольная точка: Проверьте свой входящие для подтверждающего письма.
Step 2: Install the Streamer on the Host
Download Splashtop Streamer onto the computer you want to reach.
Sign in with the same account and leave the machine powered on.
Here’s what the console looks like once a device reports in:
✓ Контрольная точка: Your computer shows a green online dot in the device list.
Step 3: Connect From Your Client Device
Install the Splashtop Бизнес app on your laptop, phone, or tablet.
Splashtop supports multiple platforms including Windows, Mac, iOS, and Android.
Tap the device name to open a remote access session.
✅ Готово: You can now access your computers remotely from anywhere.
How to Use Splashtop Autonomous Endpoint Manager
Автономная конечная точка Управление lets you patch, monitor, and fix every managed device without touching it.
Вот пошаговая инструкция по его использованию.
Step 1: Open the Endpoint Management Tab
Log in to the web console and open Управление конечными точками.
Every computer with the Streamer installed appears in the device list.
Step 2: Create a Policy
Click New Policy and pick the devices you want it to cover.
Set update windows, alert thresholds, and reboot rules.
Вот как это выглядит:
✓ Контрольная точка: Your policy shows a green Applied status on each device.
Step 3: Review the Alerts Feed
Check the alerts feed each morning for failed jobs.
Filter by device group so you only see what matters.
✅ Результат: Your endpoints now patch and report on their own.
💡 Полезный совет: Stagger reboot windows by department so nobody loses work mid-shift.
How to Use Splashtop Splashtop Remote Support
Удалённая поддержка Splashtop lets you jump onto a user’s screen and fix the problem while they watch.
Вот пошаговая инструкция по его использованию.
Step 1: Send the Session Code
Open the SOS tab and read the nine-digit code to your user.
They enter it in the small app they downloaded from your link.
Step 2: Connect and Take Control
Click Connect once the session appears in your queue.
You now see their desktop in real time.
Вот как это выглядит:
✓ Контрольная точка: The user’s desktop loads inside your session window.
Step 3: Close Out the Session
Leave a session note before you disconnect.
Notes stay attached to the device record for the next technician.
✅ Результат: You fixed the issue without a site visit or a long email chain.
💡 Полезный совет: Ask the user to stay on the call so you can explain each fix as you make it.
How to Use Splashtop Access Manager
Управление доступом lets you decide exactly who can reach which computers and when.
Вот пошаговая инструкция по его использованию.
Step 1: Build Your Device Groups
Open Management and create a group per team or client.
Drag computers into the right group.
Step 2: Assign Group Permissions
Give each user or technician access to the groups they need.
Nobody sees a machine outside their assignment.
Вот как это выглядит:
✓ Контрольная точка: A test user only sees the computers inside their assigned group.
Step 3: Turn On Scheduled Access
Set start and end times for contractors or temporary staff.
Access expires without anyone remembering to revoke it.
✅ Результат: Access now matches your org chart instead of a shared password list.
💡 Полезный совет: Require two-factor authentication for every admin before you add outside contractors.
Как использовать поддержку нескольких мониторов в Splashtop
Поддержка нескольких мониторов lets you see every remote screen at once instead of flipping between them.
Вот пошаговая инструкция по его использованию.
Step 1: Start a Session on a Multi-Screen PC
Connect to a computer that has two or more displays.
The toolbar shows a monitor icon with the screen count.
Step 2: Pick Your Viewing Mode
Choose single screen, multi-window, or one merged view.
Multi-window works best on a matching local setup.
Вот как это выглядит:
✓ Контрольная точка: Both remote displays render without cropping or black bars.
Step 3: Save the Layout
Splashtop remembers the mode you used for that device.
Your next session opens the same way.
✅ Результат: You can drag files between remote screens exactly as you would locally.
💡 Полезный совет: Drop to one screen on a slow link — fewer pixels means a sharper picture.
Как использовать фирменную символику Splashtop
Индивидуальный брендинг lets you put your own logo and colors on the app your clients download.
Вот пошаговая инструкция по его использованию.
Шаг 1: Откройте настройки брендинга
Go to Settings and find the branding panel.
Admin rights are required to edit it.
Шаг 2: Загрузите свои ресурсы.
Add a square logo and pick your brand color.
Keep the logo under one megabyte for fast loading.
Вот как это выглядит:
✓ Контрольная точка: Your logo appears in the download page preview.
Step 3: Publish the Branded App
Save, then share the new download link with clients.
The old link keeps working during the switch.
✅ Результат: Clients now see your brand, not a stranger’s, when support starts.
💡 Полезный совет: Use a transparent PNG so the logo sits cleanly on both light and dark backgrounds.
How to Use Splashtop Real-Time Vulnerability & Patch Manager
Real-Time Vulnerability & Управление обновлениями lets you find unpatched software and close the gap before someone finds it first.
Вот пошаговая инструкция по его использованию.
Шаг 1: Выполните сканирование на наличие уязвимостей.
Откройте безопасность tab and start a scan on a device group.
Results list each finding with a severity score.
Step 2: Sort by Severity
Handle critical items first, then work down the list.
Each entry links to the CVE detail.
Вот как это выглядит:
✓ Контрольная точка: The scan count drops after the patch job completes.
Step 3: Push the Patch
Select the affected devices and click remediate.
Confirm the version number after the job finishes.
✅ Результат: Known holes are closed and you have a record showing when.
💡 Полезный совет: Rescan the same group an hour later — some patches only register after a restart.
Как использовать портал расширенного управления Splashtop
Расширенный портал управления lets you run inventory, scripts, and reports from one browser tab.
Вот пошаговая инструкция по его использованию.
Step 1: Open the Portal
Sign in on the web and open the management portal.
You can skip navigation menus by using the search bar at the top.
Step 2: Check Device Inventory
Review the hardware, OS build, and installed software per machine.
Export the list to CSV for your asset register.
Вот как это выглядит:
✓ Контрольная точка: Your inventory export downloads with one row per device.
Step 3: Schedule a Report
Set a weekly report and send it to your inbox.
Reports cover session history and patch status.
✅ Результат: You have a current asset picture without walking the office.
💡 Полезный совет: Name devices by user and location so search returns the right machine немедленно.
Как использовать интеграцию Splashtop HaloITSM
Интеграция HaloITSM lets you launch a support session straight from the ticket you are reading.
Вот пошаговая инструкция по его использованию.
Шаг 1: Сгенерируйте ключ API.
Create a key in Splashtop and copy it once.
Store it in your password manager immediately.
Step 2: Paste It Into HaloITSM
Open the integrations page in Halo and add Splashtop.
Paste the key and test the connection.
Вот как это выглядит:
✓ Контрольная точка: The test connection returns a success message in Halo.
Step 3: Start a Session From a Ticket
Open any ticket and click the Splashtop button.
Session notes post back to the ticket automatically.
✅ Результат: Every remote session is logged against the right ticket.
💡 Полезный совет: Map your Halo device names to Splashtop names first or the lookup will miss.
How to Use Splashtop SOS App Customizer
Настройка приложения SOS lets you shape the small app your users run before an attended session.
Вот пошаговая инструкция по его использованию.
Step 1: Edit the SOS Template
Open the SOS settings and edit the welcome текст.
Keep it under two short lines.
Step 2: Add a Custom Field
Ask for a ticket number or department on launch.
The value shows next to the session in your queue.
Вот как это выглядит:
✓ Контрольная точка: Your custom field appears in the session queue during a test run.
Step 3: Test the Download
Run the link on a spare machine before you send it out.
Check the wording on both Windows and Mac.
✅ Результат: Sessions arrive pre-labeled, so routing takes seconds.
💡 Полезный совет: Add a plain-language consent line — it saves arguments about what you accessed.
Как использовать Splashtop для надежной настройки системы
Надежная конфигурация системы lets you apply the same settings to every machine instead of one at a time.
Вот пошаговая инструкция по его использованию.
Step 1: Build a Baseline
Configure one machine the way you want them all.
Save it as a configuration template.
Step 2: Apply It to a Group
Push the template to a device group.
Devices that are offline pick it up when they reconnect.
Вот как это выглядит:
✓ Контрольная точка: Every device in the group reports a matching configuration state.
Step 3: Watch for Drift
The console flags machines that fall out of line.
Reapply the baseline in one click.
✅ Результат: New machines join your standard without manual setup.
💡 Полезный совет: Test a new baseline on two spare devices before you push it to a hundred.
Советы и сочетания клавиш для Splashtop Pro
After two years of daily sessions, these are the tips I actually use.
Клавиатурные сочетания
| Действие | Быстрый доступ |
|---|---|
| Переключить полноэкранный режим | Ctrl + Shift + Enter |
| Переключить удаленный монитор | Ctrl + Shift + Right Arrow |
| Send Ctrl + Alt + Delete | Ctrl + Alt + Insert |
| Disconnect session | Ctrl + Shift + Q |
Скрытые функции, которые большинство людей упускают из виду.
- File transfer both ways: Drag files straight into the session window instead of emailing them to yourself.
- Session notes: Type a note before you disconnect and it stays on the device record.
- Wake on LAN: Power on a sleeping office PC from the console if the network supports it.
Распространенные ошибки при использовании Splashtop, которых следует избегать.
Mistake #1: Installing the Streamer on the Wrong Machine
❌ Неправильно: Putting Streamer on your laptop and expecting to reach the office desktop.
✅ Справа: Streamer goes on the host you want to reach. The client app goes on the device in your hands.
Mistake #2: Letting the Host Computer Sleep
❌ Неправильно: Closing the lid and walking away, then wondering why the device shows offline.
✅ Справа: Set the host power plan to never sleep, or turn on Wake on LAN before you leave.
Mistake #3: Sharing One Login Across the Team
❌ Неправильно: Passing a single account around so everyone can connect.
✅ Справа: Add each technician as a user and assign device groups. Your audit log then means something.
Устранение неполадок Splashtop
Problem: The Session Will Not Connect
Причина: Splashtop may encounter connection issues due to firewall settings.
Исправить: Allow the Streamer through the firewall and open outbound port 443. Then retry the connection.
Problem: The Screen Lags or Stutters
Причина: Users should check their internet connection if they experience performance issues with Splashtop.
Исправить: Run a speed test, switch to a wired link, and drop the session quality one level.
Problem: A Feature Is Missing From the Menu
Причина: The host and client are running different builds.
Исправить: Updating Splashtop to the latest version can resolve many common issues. Update both ends, then reconnect.
📌 Примечание: Если ни один из этих способов не решит вашу проблему, обратитесь в службу поддержки Splashtop.
Что такое Splashtop?
Сплэштоп является программное обеспечение для удаленного доступа for individuals and businesses.
Think of it like a long cable running from your screen to a computer somewhere else.
Посмотрите этот краткий обзор:
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Uploads from hours ago, weeks ago, or months ago match the current interface. A walkthrough from 4 years ago or 3 years ago will not.
The 17k views walkthrough from Structured Progress LLC posted 10 months ago is a solid starting point, and a clip from 1 year ago still holds up.
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В его состав входят следующие ключевые особенности:
- Автономное управление конечными точками: Runs updates, alerts, and health checks across your fleet automatically.
- Splashtop Remote Support: Attended and unattended support sessions for helpdesk teams.
- Управление доступом: Group-based permissions, scheduled access, and two-factor rules.
- Поддержка нескольких мониторов: View, span, or switch between all connected remote displays.
- Индивидуальный брендинг: White-label the support app, emails, and connection prompts.
- В режиме реального времени Уязвимость & Patch Management: CVE-based scanning with one-click remediation across the fleet.
- Расширенный портал управления: A single console for device inventory, actions, and audit logs.
- Интеграция с HaloITSM: Two-way sync between Splashtop sessions and HaloITSM tickets.
- Настройка приложения SOS: Custom text, fields, and consent prompts on the SOS download.
- Надежная конфигурация системы: Configuration baselines that keep devices consistent.
Полный обзор смотрите в нашем разделе Обзор Splashtop.
Цены на продукцию Splashtop
Вот сколько будет стоить Splashtop в 2026 году:
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Удаленный доступ Solo | 5 долларов в год | One person accessing their own computers |
| Удаленный доступ Pro | 8,25 долларов США с человека в год | Small teams sharing machines |
| Доступ к производительности | 13 долларов с человека в год | Designers and редакторы needing high frame rates |
| Сплэштоп Энтерпрайз | Обычай | Large IT departments and managed service providers |
Бесплатная пробная версия: Yes — 7 days on business plans, no credit card required.
Гарантия возврата денег: Yes — 30 days on annual subscriptions.
💰 Лучшее соотношение цены и качества: Remote Access Pro at $8.25/person per year — it adds users and shared devices for a few dollars more than Solo.
Splashtop против альтернатив
Как Splashtop выглядит на фоне конкурентов? Вот как выглядит конкурентная среда:
| Инструмент | Лучше всего подходит для | Цена | Рейтинг |
|---|---|---|---|
| Сплэштоп | Fast, affordable remote access | 5 долларов в год | ⭐ 4.3 |
| Getscreen | Доступ только через браузер | 4,17 доллара в месяц | ⭐ 3.9 |
| TeamViewer | Broad device support | 18,90 долларов в месяц | ⭐ 4.4 |
| AnyDesk | Low-latency sessions | 32,31 долл./месяц | ⭐ 4.3 |
| RemotePC | Budget yearly plans | 22,12 долл./год | ⭐ 4.0 |
| RealVNC Connect | Cross-platform control | 4,99 доллара в месяц | ⭐ 4.2 |
| Перейти к разрешению | All-in-one IT desk | 57 долларов в месяц | ⭐ 4.1 |
| ISL онлайн | Self-hosted option | 16,90 долларов в месяц | ⭐ 4.0 |
| BeyondTrust | Привилегированный доступ | Обычай | ⭐ 4.4 |
Краткий выбор:
- Лучший вариант в целом: Splashtop — strong performance at the lowest per-seat cost
- Оптимальный бюджет: Getscreen — browser-based access from $4.17/month
- Лучший вариант для начинающих: RemotePC — simple setup and flat yearly billing
- Лучший вариант для корпоративных ИТ: BeyondTrust — deep аудит and privileged access controls
🎯 Альтернативы брызгозащитным щитам
Ищете альтернативы Splashtop? Вот лучшие варианты:
- 🚀 Getscreen: Runs entirely in the browser with no client install, which suits quick one-off help sessions.
- ⭐ TeamViewer: The best-known name in remote desktop software, with wide device and platform coverage.
- ⚡ AnyDesk: Light client and fast frame rates on weak connections, popular with solo technicians.
- 💰 RemotePC: Flat yearly pricing with generous computer counts, aimed at small teams watching costs.
- 🔧 RealVNC Connect: Mature VNC technology with strong Linux and Raspberry Pi support for developers.
- 🏢 GoTo Resolve: Bundles remote support with ticketing and device management for mid-sized IT teams.
- 🔒 ISL Online: Can run on your own server, which helps in regulated industries with strict data rules.
- 💼 BeyondTrust: Enterprise-grade privileged remote access with heavy auditing and compliance controls.
Полный список смотрите в нашем Альтернативы Splashtop гид.
⚔️ Сравнение защитных покрытий Splashtop
Вот как Splashtop выглядит на фоне каждого конкурента:
- Splashtop против Getscreen: Getscreen is cheaper and simpler, but Splashtop wins on endpoint management and multi-monitor work.
- Splashtop против TeamViewer: TeamViewer has more integrations. Splashtop costs far less for the same day-to-day remote access.
- Splashtop против AnyDesk: AnyDesk feels snappy on poor links. Splashtop offers deeper management and cheaper team seats.
- Splashtop против RemotePC: RemotePC is cheap for many machines. Splashtop gives better performance and real IT tooling.
- Splashtop против RealVNC Connect: RealVNC suits mixed hardware. Splashtop is faster for graphics-heavy work and video playback.
- Splashtop против GoTo Resolve: GoTo Resolve packs more modules. Splashtop is leaner, cheaper, and quicker to set up.
- Splashtop против ISL онлайн: ISL Online allows on-premise hosting. Splashtop is easier to deploy and better priced per seat.
- Splashtop против BeyondTrust: BeyondTrust fits regulated enterprises. Splashtop serves everyone else at a fraction of the cost.
Начните использовать Splashtop прямо сейчас!
Вы научились использовать все основные функции Splashtop:
- ✅ Автономное управление конечными точками
- ✅ Splashtop Remote Support
- ✅ Управление доступом
- ✅ Поддержка нескольких мониторов
- ✅ Индивидуальный брендинг
- ✅ Real-Time Vulnerability & Patch Management
- ✅ Расширенный портал управления
- ✅ Интеграция с HaloITSM
- ✅ Настройка приложения SOS
- ✅ Надежная конфигурация системы
Следующий шаг: Выберите одну функцию и попробуйте прямо сейчас.
Most people start with Splashtop Remote Support.
Это займет меньше 5 минут.
Часто задаваемые вопросы
Для чего используется Splashtop?
Splashtop is remote desktop software used to reach a computer from anywhere. People use it for remote access to work machines, IT support, file transfer, and helping family members.
Splashtop полностью бесплатный?
No. Splashtop offers a free trial and a limited personal tier, but paid plans start at Remote Access Solo for $5/year according to current listed pricing.
Splashtop лучше, чем TeamViewer?
Splashtop usually costs less and streams video more smoothly. TeamViewer has more integrations. For everyday remote access, most users find Splashtop the better value.
Безопасно ли использовать Splashtop?
Yes. Sessions use TLS encryption, device authentication, and optional two-factor login. Risk comes from sharing credentials, not from the software itself.
Как работает ценообразование Splashtop?
Plans are billed per person per year. Remote Access Solo is $5/year, Remote Access Pro is $8.25/person per year, and Access Performance is $13/person per year.
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