Pipedrive est-il une licorne ?

Yes, Pipedrive achieved unicorn status in 2020 after a majority investment from Vista Equity Partners valued the company at over $1.5 billion.

How much is Pipedrive per year?

When billed annually, Pipedrive's Lite plan costs $14/user/month. That's $168 per user per year. Higher tiers scale up to Ultimate at $69/user/month.

How many customers does SugarCRM have?

SugarCRM serves thousands of customers globally, with a focus on mid-market and enterprise organizations across industries that need deep customization and analytics.

À qui appartient Pipedrive ?

Pipedrive is majority-owned by Vista Equity Partners, a private equity firm that invested in the company in 2020.

Does Pipedrive have a dialer?

Pipedrive includes Caller, a built-in dialer feature that lets you make calls directly from the CRM and log activities automatically. It's available on higher-tier plans.

À quoi sert Pipedrive ?

Pipedrive is used for sales pipeline management, contact tracking, deal management, and basic email automation. It helps sales teams organize their workflow and close deals faster.

Pipedrive est-il cher ?

Pipedrive is generally considered affordable for small to medium-sized businesses. Plans start at $14/user/month billed annually, which is significantly cheaper than enterprise CRMs like SugarCRM or Salesforce.

À quoi sert SugarCRM ?

SugarCRM is used for managing customer relationships across sales, marketing, and customer support. It supports complex workflows, deep customization, and advanced reporting for mid-market and enterprise organizations.

SugarCRM est-il toujours open source ?

SugarCRM discontinued its open-source community edition in 2014. The platform now operates as a commercial subscription product with cloud and on-premise deployment options.

Quelles entreprises utilisent SugarCRM ?

SugarCRM is used by companies across manufacturing, financial services, technology, and healthcare industries. It's especially popular with mid-market and enterprise organizations needing on-premise hosting.

Qui a acheté SugarCRM ?

Private equity firm Accel-KKR acquired a majority stake in SugarCRM in 2018. The company has continued operating under its own brand since the acquisition.

Le sucre est-il un bon outil CRM ?

Sugar Sell is a strong choice for mid-market and enterprise companies that need deep customization, marketing automation, and advanced analytics. For smaller sales-focused teams, Pipedrive is usually a better fit.

SugarCRM streamlines and enhances customer relationship management processes. It offers sales automation, marketing automation, customer support, and service management modules in a single platform.

Quel est le CRM numéro 1 au monde ?

Salesforce is consistently ranked as the world's leading CRM by market share. Other major players include HubSpot, Microsoft Dynamics, SugarCRM, and Pipedrive.

CRM stands for customer relationship management. It refers to software that helps businesses manage interactions with current and prospective customers across sales, marketing, and support.

Que signifie CRM chez Starbucks ?

At Starbucks, CRM still refers to customer relationship management. It encompasses programs like Starbucks Rewards and the mobile app, which track customer behavior and preferences.

Qui est le PDG de SugarCRM ?

David Roberts has served as CEO of SugarCRM since 2019. He leads the company's strategy across product, customer success, and global operations.

Qui fabrique SugarCRM ?

SugarCRM Inc., a privately held software company headquartered in Cupertino, California, makes SugarCRM. The company has been developing the platform since 2004.

SugarCRM est-il une société privée ou publique ?

SugarCRM is a privately held company. It has been majority-owned by Accel-KKR since 2018.

Qui utilise SugarCRM ?

Mid-market and enterprise organizations across manufacturing, finance, technology, and healthcare use SugarCRM. It's particularly popular with companies needing on-premise hosting or deep customization.

SugarCRM est-il facile à utiliser ?

SugarCRM has a steeper learning curve than simpler CRMs like Pipedrive due to its extensive customization options. The platform provides extensive training resources to help users navigate the platform effectively.

Le sucre est-il un système CRM ?

Yes, Sugar Sell and the broader SugarCRM platform are full CRM systems. They cover sales automation, marketing automation, customer support, and service management.

Combien coûte généralement un logiciel CRM ?

CRM pricing varies widely. Entry-level options like Pipedrive start at $14/user/month, while enterprise CRMs like SugarCRM or Salesforce can cost $59 to $300+ per user per month depending on features.

Quels sont les inconvénients de SugarCRM ?

SugarCRM tends to be more expensive than other CRM solutions. It also has a steeper learning curve and may require more time and resources to implement compared to simpler platforms.

Quels sont les avantages de SugarCRM ?

SugarCRM offers deep customization, advanced workflow automation, AI-powered insights, on-premise hosting options, and a broader range of functionalities including marketing automation and service management.

Pipedrive contre SugarCRM — Le vainqueur m'a surpris

par Fahim Joharder | Last updated Apr 30, 2026

Gagnant

4.3

Pipeline de vente visuel
Ventes optimisées par l'IA Assistant
Flux de travail Automation Intégré
Plus de 400 intégrations avec les places de marché
Application mobile pour iOS et Androïde
$45/mo Cheaper Than SugarCRM
Plans from $14/user/month

ESSAYEZ MAINTENANT

Finaliste

3.1

Options de personnalisation avancées
AI-Powered Lead Predictions
On-Premise Hosting Available
Sales, Marketing & Support Suite
Built for Mid-Market Enterprise
ERP & Document System Integrations
Plans from $59/user/month

ESSAYEZ MAINTENANT

⚡ Quick Verdict:

Tarification : Pipedrive starts at $14/user/month vs SugarCRM at $59/user/month.
Idéal pour : Pipedrive for sales pipeline management and small to medium-sized businesses, SugarCRM for larger organizations needing customer relationship management CRM with deep customization options.
Différence principale : Pipedrive focuses on sales teams and a user friendly interface. SugarCRM offers a broader range of functionalities including marketing automation and service management.
Our pick: Pipedrive for most users — it’s cheaper, more intuitive, and perfectly aligns with sales-first entreprise exigences.

Choosing between Pipedrive and SugarCRM comes down to one question.

Do you need simple sales pipeline management or a broader range of CRM outils?

Both crm tools help you build strong customer relationships and manage sales processes.

But they target very different customers with different business requirements.

Pipedrive is built for sales teams that want a user friendly interface and fast deal management.

SugarCRM is built for larger organizations with complex processes and extensive customization options.

This sugarcrm pipedrive comparison covers the professional features that matter most for buyers.

We’ll cover pricing, additional features, and how each crm fits real workflows so you can pick the right site for your team.

Aperçu

This pipedrive vs sugarcrm comparison covers pricing, core crm features, and ease of use.

We also break down integration capabilities and which crm software fits your specific needs.

Notre écrivain signed up for both pipedrive tools and sugarcrm to test them firsthand.

Those observations appear in the “What Our Team Noticed” sections below.

By the end, you’ll know which crm perfectly aligns with your organization.

Essayez Pipedrive gratuitement

Qu'est-ce que Pipedrive ?

Pipedrive is a customer relationship management crm tool built for sales teams.

It helps small and medium-sized companies organize deals and close them faster.

The platform uses a visual sales pipeline that you can drag, drop, and customize.

It includes lead generation, email marketing, and AI-powered productivity tools.

Most users choose it for the intuitive design and straightforward pipeline management.

It works for solo founders, agencies, and growing sales teams alike.

Pipedrive

⭐ 4.3/5 | 💰 From $14/user/month. Pipedrive is an intuitive, visual CRM ideal for small-to-midsize businesses focusing on sales pipeline management. Sales teams love its simple interface and AI-powered features.

ESSAYEZ PIPEDRIVE MAINTENANT →

LIRE L'ARTICLE COMPLET →

TUTORIEL SUR LES PIPEDRIVES →

Tarification de Pipedrive

Here’s what Pipedrive costs in 2026, billed annually. Let’s break it down.

Plan	Prix	Idéal pour
Lite	14 $/utilisateur/mois	Solo founders and small sales teams
Croissance	24 $/utilisateur/mois	Les équipes en pleine croissance ont besoin d'automatisation
Prime	49 $/utilisateur/mois	Mid-sized teams with reportage besoins
Ultime	69 $/utilisateur/mois	Larger sales orgs needing advanced features

Pricing verified April 2026.

Essai gratuit : 14-day free trial on all plans. No credit card required to start.

Garantie de remboursement : Pipedrive offers a refund within 45 days for annual plans if you cancel.

📌 Note: Pricing is per user per month when billed annually. Monthly billing costs roughly 20% more across all tiers.

⚠️ Avertissement: The Lite plan has limited customization options. Larger organizations may need Premium or Ultimate to unlock workflow automation and custom fields.

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Principaux avantages de Pipedrive

Here’s what makes Pipedrive worth considering:

Gestion visuelle du pipeline : The drag-and-drop pipeline shows every deal stage at a glance. Sales reps know exactly what to work on next.
Facilité d'utilisation : Pipedrive’s user interface is designed to simplify the sales process. New users can get started in minutes without training.
Assistant commercial IA : Smart suggestions help you prioritize deals and automate repetitive tasks. The AI learns from your past activities.
Mobile App Excellence: Pipedrive’s mobile app is highly functional and user-friendly. Sales reps can access crm data on the go.
Intégrations avec la Marketplace : Pipedrive offers a marketplace where users can find and integrate third-party apps and tools. You can extend the platform’s functionality with 400+ apps.
Point d'entrée abordable : Pipedrive’s pricing structure is more straightforward and affordable for small to medium-sized businesses. Plans start at $14/user/month billed annually.

Essayez Pipedrive gratuitement

What Our Team Noticed

Our writer signed up for Pipedrive and used it to manage a sample pipeline for several days. Here’s what stood out from that hands-on time:

Avantages et inconvénients de Pipedrive

✅ Avantages

Intuitive visual pipeline that simplifies deal tracking for sales teams
Affordable pricing structure starting at $14/user/month billed annually
Highly functional mobile app for iOS and Android users
Strong marketplace with 400+ integrations and custom integration support

❌ Inconvénients

Limited customization options compared to enterprise crm platforms
Basic reporting tools that may not meet in-depth analytics needs
Fewer customization options can frustrate companies with specialized sales processes

Essayez Pipedrive gratuitement

Qu'est-ce que SugarCRM ?

SugarCRM is a full customer experience platform for larger organizations.

It helps enterprise teams handle sales, marketing automation, customer support, and service management.

The platform is highly customizable with extensive customization options for complex workflows.

Sugar Sell uses AI-powered insights for lead prioritization and revenue forecasting.

Most companies choose it for the deep customization and on-premise deployment options.

It targets mid-market to enterprise companies with complex processes and strict data sécurité besoins.

SugarCRM

⭐ 3.1/5 | 💰 From $59/user/month. SugarCRM is a highly customizable platform suited for larger organizations needing advanced analytics, AI, and marketing automation. It’s built for enterprise sales teams with complex needs.

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TUTORIEL SUGARCRM →

Tarification de SugarCRM

Here’s what SugarCRM costs in 2026, billed annually. Let’s break it down.

Plan	Prix	Idéal pour
Standard	59 $/utilisateur/mois	Smaller teams entering the SugarCRM platform
Avancé	85 $/utilisateur/mois	Mid-market teams needing advanced features
Premier	135 $/utilisateur/mois	Enterprise companies with complex processes

Pricing verified April 2026.

Essai gratuit : SugarCRM offers a free trial through its demo request process. You’ll need to talk to sales first.

Garantie de remboursement : SugarCRM doesn’t publish a standard money-back guarantee. Refunds are handled case-by-case through enterprise contracts.

📌 Note: SugarCRM tends to be more expensive, particularly for small and medium-sized businesses on a tight budget. Plans require a minimum number of users.

⚠️ Avertissement: SugarCRM’s implementation process may require more time and resources compared to simpler crm platforms. Budget for setup costs on top of subscription fees.

Essayez SugarCRM dès maintenant

Principaux avantages de SugarCRM

Here’s what makes SugarCRM worth considering:

Personnalisation avancée : SugarCRM is highly customizable, allowing businesses to tailor the platform to fit specific needs. Custom fields, modules, and workflows let you map the system to complex processes.
Automatisation avancée des flux de travail : SugarCRM offers advanced workflow automation capabilities that help simplify processes. This saves time on repetitive tasks for enterprise teams.
Prédictions basées sur l'IA : SugarCRM stands out with advanced analytics, AI-powered predictions, and deeper reporting. Sales teams get lead prioritization and revenue forecasting baked in.
Broad Integration Capabilities: SugarCRM integrates with a wide variety of tools including ERPs, document management systems, and email inboxes. Data flows freely between connected platforms.
Hébergement sur site : SugarCRM is a top choice for industries requiring on-premise hosting for strict data security compliance. Your data stays within your own infrastructure if needed.
Holistic Customer Experience: SugarCRM is a full customer experience platform offering sales, marketing, and support automation. The broader range covers more than just sales pipelines.

Essayez SugarCRM dès maintenant