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Insightly vs Close CRM: Which is The Best One in 2026?

par | Last updated Aug 7, 2026

Gagnant
Perspicace
4.1
  • Conforme aux normes SOC 2, RGPD et HIPAA
  • CRM + Project Management in One
  • Plus de 2 000 connecteurs AppConnect
  • AI Copilot Summarizes Emails
  • Diagrammes de Gantt ajoutés en 2025
  • Custom Pipelines & Kanban Views
  • Abonnements à partir de 29 $/utilisateur/mois
Finaliste
Fermer le CRM
3.0
  • Calling, Email & SMS in One Boîte de réception
  • Composeur prédictif et puissant
  • Smart Views Filter Your Leads
  • Coaching téléphonique en direct pour les managers
  • Integrates With 80+ Other Tools
  • Essai gratuit de 14 jours
  • Abonnements à partir de 35 $/personne/mois

⚡ Verdict rapide :

  • Tarification : Insightly starts at $29/user/month. Close CRM starts at $35/seat/month.
  • Idéal pour : Insightly suits teams that need customer relationship management plus project management. Close CRM suits outbound sales teams that live on phone calls.
  • Différence principale : Insightly manages projects, contacts and services after the sale. Close CRM has built in calling, texting and a power dialer.
  • Notre choix : Insightly, rated 4.1 against 3.0 for Close CRM. It covers more of your entreprise for less money per seat.
Insightly vs Close CRM Comparison

Most CRM buyers pick the wrong tool for a simple reason.

They compare feature lists instead of workflows.

Insightly and Close CRM are both customer relationship management platforms.

Mais ils ont été conçus pour deux usages différents.

One tracks the whole customer journey, including projects and delivery.

The other exists to help sales reps talk to more leads, faster.

Aperçu

This Insightly vs Close CRM comparison covers pricing, core features and ease of use.

Notre écrivain spent hands-on time inside Close CRM directly.

Notes on Insightly come from its documentation, pricing page and G2 reviews.

We also break down who each system works best for.

À la fin de cet article, vous saurez quel logiciel CRM convient le mieux à votre équipe.

Qu'est-ce qu'Insightly ?

Insightly is a customer relationship management platform for small and mid-sized companies.

It markets itself as the modern CRM teams love.

Insightly CRM keeps current and prospective customer données en un seul endroit.

The system pairs contact management with real project management.

Sales teams track sales opportunities while delivery teams run projects.

PC Magazine, Entrepreneur Magazine, G2 Crowd and TrustRadius all recommend it.

Here is a short walkthrough of the platform.

Avis sur Insightly CRM : Mieux que prévu ?

🏆 Gagnant : Insightly

⭐ 4,1/5 | 💰 À partir de 29 $/utilisateur/mois

One system for contacts, deals and projects. Insightly offers SOC 2 Type II, GDPR and HIPAA compliance. Setup is fast for small teams.

Tarification éclairée

Insightly uses three tiers. Every plan is priced per user, per month.

PlanPrixIdéal pour
Plus29 $/utilisateur/moisSmall teams needing core CRM and projects
Professionnel49 $/utilisateur/moisTeams that want dashboards and app integration
Entreprise99 $/utilisateur/moisFull access to every feature and custom objects

Pricing verified August 2026.

Principaux avantages d'Insightly

Essai gratuit : Yes. Insightly offers a 14-day trial with no card required.

Garantie de remboursement : None advertised. Annual contracts are prepaid, so test the trial first.

📌 Note: The Plus tier gives limited access to most features. Professional adds limited dashboards and third-party app integration. Enterprise unlocks everything.

⚠️ Avertissement: Insightly Marketing and Insightly Service are sold separately. Those other Insightly products follow the same per-user pricing, so costs stack up fast.

Principaux avantages d'Insightly

Voici ce qui rend Insightly digne d'intérêt :

  • Vue client à 360 degrés : All customer records, emails and files sit on one page. That view supports personalized sensibilisation and automated tasks.
  • Projects built in: You can create projects, set milestones and assign tasks to any team member. Gantt chart visualizations arrived in 2025 for timelines and dependencies.
  • Pipelines and Kanban views: Customizable pipelines track each stage of your sales process. Multiple pipelines let you separate new entreprise from renewals.
  • Intégrations AppConnect : A low-code engine ships over 2,000 pre-built connectors. Google Workspace, Slack and comptabilité apps all connect without a developer.
  • Copilot AI assistant: Copilot summarizes long email threads and retrieves records on request. It cuts manual data entry during busy weeks.
  • Strong compliance: Insightly meets SOC 2 Type II, GDPR and HIPAA standards. Sécurité matters if you handle health or EU customer data.
  • Accès mobile : The web app and mobile app both work on any mobile device. Business card scanning adds new contacts on the go.
Page d'accueil perspicace

Ce que notre équipe a remarqué

Note: We have not had extended hands-on time inside Insightly yet. The points above come from published documentation, the Insightly pricing page and verified G2 reviews. G2 reviewers repeatedly highlight the fast rollout and the smooth data input and sharing process.

Points forts et points faibles d'Insightly

✅ Avantages
  • CRM and project management link tightly in one system
  • Easier to pick up than Zoho CRM, with a short learning curve
  • Over 2,000 AppConnect connectors reach almost any tool
  • SOC 2 Type II, GDPR and HIPAA compliance included
  • Rollout is fast, so teams start tracking deals sooner
❌ Inconvénients
  • Not as feature-deep as Zoho CRM on advanced features
  • Custom workflows lag behind rival CRM tools
  • The Enterprise tier costs almost double Zoho CRM
  • No built-in dialer, so phone calls need another tool

Qu'est-ce que Close CRM ?

Close CRM est une plateforme de vente conçue pour les petites et moyennes entreprises.

Its whole focus is turning leads into revenue.

Email, calling and SMS sit inside a single inbox.

Sales reps dial prospects straight from the browser or desktop app.

Smart Views filter leads by criteria so nobody wastes a search.

Close is often grouped with sales engagement tools rather than traditional CRM options.

Fermer la page d'accueil CRM

The video below walks through the interface in more detail.

Avis sur Close CRM : Déclenchez des succès commerciaux grâce à la maîtrise de Close CRM !

Runner Up: Close CRM

⭐ 3/5 | 💰 À partir de 35 $/place/mois

The pick for high-volume outbound calling. Close offers a power dialer, SMS and a shared inbox. Migration from other CRMs is free and takes one click.

Tarification CRM fermée

Close CRM also uses three tiers. Pricing is per seat, per month.

PlanPrixIdéal pour
Essentiel35 $/siège/moisStartup features for a first sales team
Croissance99 $/siège/moisProfessional features like automation and sequences
Échelle139 $/siège/moisCall coaching, custom objects and reportage profondeur

Pricing verified August 2026.

Tarification CRM fermée

💡 Note sur les prix : Our research notes list an older Startup, Professional and Enterprise structure at $59, $109 and $149 per seat when billed monthly. The table above reflects our verified plan data. Check the vendor page before you buy.

Essai gratuit : Yes. Close offers a 14-day free trial, and a motivated team can go live inside it.

Garantie de remboursement : None published. Annual plans are billed annually at a discount to monthly.

📌 Note: Every plan includes calling, texting and email. Higher tiers add advanced automation, collaboration tools, deeper customization and call coaching.

⚠️ Avertissement: Entry-level pricing is expensive next to other CRMs. Smaller teams with tight budgets should map seat counts before committing.

Principaux avantages de Close CRM

Here is where Close CRM earns its keep:

  • Built-in dialers: A power dialer and a predictive dialer automate outbound calls. Reps dial multiple numbers without touching a keypad.
  • One inbox for everything: Email, phone calls and SMS land in the same place. That cuts app switching for busy sales reps.
  • Coaching téléphonique en direct : Managers listen in and help reps mid-call. New hires ramp faster and close more deals.
  • Vues intelligentes : Saved filters surface the right leads first. Prioritization stops guesswork at the top of the day.
  • Fast onboarding: A CSV import tool and a free one-click migration tool move data from other tools. Setup takes hours, not weeks.
  • Activity timelines: Every call, email and note appears on the lead profile. Nothing about your outreach gets lost.
  • Support and knowledge base: A help center, API documentation and product updates back the platform. Onboarding support is proactive and free.
Fermer CRM Principaux avantages

Ce que notre équipe a remarqué

Our writer signed up for Close CRM and ran real outreach through it for several days. Here is what stood out from that hands-on time:

Expérience personnelle CRM fermée

Avantages et inconvénients de la gestion de la relation client (CRM)

✅ Avantages
  • Best-in-class calling, dialed straight from the browser
  • Simple enough to earn full team engagement quickly
  • Free one-click migration and proactive onboarding help
  • Holds a 4.7/5 rating on G2 from user reviews
❌ Inconvénients
  • Reporting functionality is weak for sales analysis
  • Less customizable than rival platforms
  • No project management, so delivery work lives elsewhere
  • 80+ integrations still miss some key connections

Comparaison des fonctionnalités

Ready for a closer look at Insightly vs Close CRM? We compare ten areas that decide most CRM buying calls.

FonctionnalitéPerspicaceFermer le CRM
Prix ​​initial29 $/utilisateur/mois35 $/siège/mois
Plan gratuit
Gestion de projet
Appel intégré
Power / Predictive Dialer
Automatisation des flux de travail
Reporting & Dashboards⚠️ Limité
Intégrations✅ Plus de 2 000✅ Plus de 80
Conformité HIPAA
Idéal pourCRM plus project deliveryVentes sortantes à volume élevé

1. Contact Management & Customer Records

Perspicace : Contact management sits at the centre of the system. Every company, contact and file links to the same record, so customer relationships stay readable. Custom fields let you store the details your business actually tracks.

Insightly CRM

Fermer le CRM : Leads, not accounts, are the primary object. That suits outbound work but makes long-term account history thinner. Custom objects arrive only on the top tier.

Gestion des prospects CRM fermée

2. Sales Pipeline & Sales Opportunities

Perspicace : The sales pipeline uses customizable stages and Kanban views. Sales teams move sales opportunities forward while managers monitor progress. You can customize each pipeline per product line.

CRM moderne et perspicace

Fermer le CRM : A visual pipeline highlights bottlenecks in the sales process. It is fast to read but less flexible than Insightly. Deals move quickly because activity data updates itself.

Fermer CRM Avancé CRM

3. Project Management & Task Management

Perspicace : This is the clearest gap between the two products. You can create projects, set milestones and assign tasks to any team member. Task management also covers reminders, to-do lists and call logs.

Gestion de projet perspicace

Fermer le CRM : There is no project management module at all. You get inbox management and task reminders tied to leads instead. Delivery work has to live in a separate tool.

Gestion de la boîte de réception CRM

⚠️ Avertissement: If you sell and then deliver the work, this single difference usually decides the choice for you.

4. Automatisation des flux de travail

Perspicace : Workflow automation handles record updates, task creation and alerts. Copilot adds AI summaries on top. Custom workflows are thinner than some rival CRM software, which is a fair criticism.

Automatisations IA perspicaces

Fermer le CRM : Workflows trigger automated follow ups that lift response rates without manual effort. Automation is aimed squarely at outreach, not operations. It removes a lot of manual data entry for reps.

Fermer l'automatisation du flux de travail CRM

5. Modèles et séquences d'e-mails

Perspicace : You can build email templates, schedule emails and send bulk email from inside a record. Google Workspace and Outlook sync keeps threads attached to contacts. Copilot summarizes long threads for you.

Courriel perspicace

Fermer le CRM : Email sequences run alongside calls and SMS in one thread. Templates and merge fields are quick to set up. This is the stronger side for pure outbound cadences.

Clôturer les conversations CRM

6. Built-In Calling & Power Dialer

Perspicace : There is no native dialer. Calls are logged manually or through an integration. The organization view is what Insightly gives you instead, grouping contacts under each company.

Organisations perspicaces

Fermer le CRM : Calling is the headline feature. A power dialer and predictive dialer let reps dial multiple numbers back to back. Managers can join live for call coaching.

Ventes CRM IA de fermeture

7. Reporting & Opportunities Dashboard

Perspicace : Reporting is a real strength. The opportunities dashboard gives visual insight into revenue, and custom graphs cover most questions. Professional adds limited dashboards, while Enterprise unlocks the full set.

Reportages perspicaces

Fermer le CRM : Quick KPI reports work well for daily standups and training. Deeper analysis is harder, and reviewers call the reporting functionality weak. Growing teams often export data elsewhere.

Rapport et analyses CRM fermés

8. Integrations & Other Tools

Perspicace : AppConnect is a low-code engine with over 2,000 pre-built connectors. It also links to other Insightly products such as Insightly Marketing and Insightly Service. No developer is needed for common apps.

Intégrations transparentes et pertinentes

Fermer le CRM : Close connects to over 80 other tools, including Zoom meetings and Slack. Coverage is solid for sales stacks but thinner elsewhere. A few key connections found in other CRMs are missing.

Intégrations populaires de Close CRM

9. Support, Onboarding & Free Trial

Perspicace : Support and ticketing run through the help centre and paid service tiers. Rollout is fast, which is a key reason for its appeal. Getting data into the system is not overly convoluted.

Assistance et billetterie Insightly

Fermer le CRM : Onboarding support is proactive and includes free migration help and training. An ROI calculator, help centre and API documentation round out the resources. Most teams launch inside the free trial.

Calculateur de retour sur investissement CRM fermé

10. Tarification et coût

Here are both pricing structures side by side.

ÉtagePerspicaceFermer le CRM
EntréePlus — 29 $/utilisateur/moisFormule de base — 35 $/place/mois
MilieuProfessionnel — 49 $/utilisateur/moisCroissance — 99 $/poste/mois
HautEntreprise — 99 $/utilisateur/moisScale — 139 $/place/mois

Perspicace : Pricing is competitive at the Plus and Professional tiers. The Enterprise tier is the weak spot, sitting close to double Zoho CRM. For most petites entreprises, Professional at $49 is the sweet spot.

Fermer le CRM : Entry pricing is mid-tier, but the jump from Essentials to Growth is steep. You are paying for calling infrastructure, not breadth. A five-seat team pays $495 a month on Growth.

Différents scénarios

Si vous avez besoinChoisirPourquoi
coût d'entrée le plus basPerspicace$6 less per seat monthly
High-volume outbound callsFermer le CRMComposeur prédictif et puissant
Projects after the salePerspicaceMilestones, Gantt charts, tasks
Enquêtes approfondiesPerspicaceCustom graphs and dashboards
Fastest rep onboardingFermer le CRMLive inside the free trial
HIPAA or GDPR dutyPerspicaceSOC 2 Type II and HIPAA ready

💰 Votre budget

Insightly starts cheaper and stays cheaper through the middle tier. Close CRM costs more per seat once you move past Essentials.

🔌 Votre pile technologique

AppConnect reaches far more apps, which matters if your account systems are unusual. Close covers the common sales stack well and little beyond it.

📞 Votre processus de vente

Phone-first teams that want more leads dialled per hour should choose Close. Consultative sales processes with long delivery phases fit Insightly better.

🎓 Votre niveau d'expérience

Both platforms are beginner-friendly on the web and on mobile. Insightly asks a little more setup work because it does more.

🆓 Essais et démos gratuits

Both run 14-day trials, so load ten real customers into each. For example, run one live deal end to end before you pay.

🛟 Options d'assistance

Close includes free migration help and hands-on onboarding. Insightly leans on documentation and its paid service tier for deeper help.

Guide de changement

Already using one of these? Here is what changes if you move.

🔄 Switching from Insightly to Close CRM?

✅ Ce que vous y gagnerez :

  • A dialer inside the CRM, so reps stop switching apps
  • Live call coaching for managers training new hires
  • Email, SMS and calls stacked on one lead timeline

❌ Ce que vous perdrez :

  • Project management, milestones and Gantt charts
  • Deep reporting and the opportunities dashboard
  • HIPAA coverage and the 2,000+ connector library

📋 Comment changer :

  1. Export contacts, companies and open deals from Insightly as CSV
  2. Start a Close trial and run the free one-click migration
  3. Rebuild pipelines and Smart Views, then connect your number
🔄 Switching from Close CRM to Insightly?

✅ Ce que vous y gagnerez :

  • Projects, milestones and task assignment after the sale
  • Reporting depth that Close reviewers say is missing
  • Cheaper seats and links to other Insightly products

❌ Ce que vous perdrez :

  • The power dialer and one-click browser calling
  • Native SMS and the unified sales inbox
  • Live coaching during customer phone calls

📋 Comment changer :

  1. Export leads, activity history and custom fields from Close
  2. Create an Insightly account and import the files
  3. Set up pipelines, then add a calling app for outbound work

Ce que notre analyse n'a pas couvert

This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, custom API builds or how either system handles thousands of records. Marketing teams evaluating Insightly Marketing should check that product separately, since it is priced apart from the CRM. Our notes reflect the August 2026 versions, and each new version may shift the details.

Verdict final

CatégorieGagnant
💰 TarificationPerspicace
🚀 Fonctionnalités CRM principalesPerspicace
📞 Calling & OutreachFermer le CRM
📁 Gestion de projetPerspicace
📊 SignalementPerspicace
👶 Facilité d'utilisationFermer le CRM
🔌 IntégrationsPerspicace
🏆 Vainqueur toutes catégoriesPerspicace

🏆 GAGNANT : INSIGHTLY

Insightly wins 5 of 7 categories.

Idéal pour : service businesses, agencies serving clients, and teams that need CRM and project delivery in one system

Insightly and Close CRM solve different halves of the same job. Insightly covers the customer from first contact through delivery, which protects team productivity across departments.

Close CRM is a specialist. If your team lives on the phone and wants more deals per rep, it earns its higher seat price.

For most buyers weighing Insightly vs Close CRM, Insightly is the safer choice. It costs less at entry, does more, and still handles day-to-day sales work well.

Comparaison plus approfondie

Here is how Insightly measures up against other CRM tools:

Insightly vs Zoho CRM

Insightly remporte des victoires sur : shorter learning curve, native project management, faster rollout

Zoho CRM l'emporte sur : feature depth, custom workflow flexibility, far cheaper top tier

Insightly contre HubSpot

Insightly remporte des victoires sur : project milestones, predictable per-user costs, HIPAA readiness

HubSpot l'emporte sur : free starting tier, marketing automation depth, content and knowledge tools

Perspicace vs Pipedrive

Insightly remporte des victoires sur : post-sale delivery tracking, 2,000+ connectors, compliance coverage

Pipedrive l'emporte sur : simpler pipeline view, lower entry price, quicker rep adoption

Perspicace vs Salesforce

Insightly remporte des victoires sur : setup speed, no admin headcount required, lower total cost

Salesforce l'emporte sur : unlimited customization, developer platform depth, enterprise reporting

Comparaison de Close CRM

Close CRM is measured against a different set of rivals. This video covers the main ones.

Les meilleurs outils CRM pour vos besoins

Comparaison CRM vs HubSpot

Close CRM remporte des victoires sur : browser dialing, cheaper for pure sales seats, faster rep onboarding

HubSpot l'emporte sur : reporting dashboards, service and marketing modules, larger app marketplace

CRM fermé vs Gardez

Close CRM remporte des victoires sur : predictive dialing, cleaner interface, sales-only focus

Keap gagne sur : email marketing depth, invoicing and payments, appointment booking

CRM fermé vs CRM du lundi

Close CRM remporte des victoires sur : native calling, outbound sequences, activity tracking accuracy

Lundi, CRM remporte la victoire sur : board customization, cross-team project views, cheaper small plans

Close CRM vs Freshsales CRM

Close CRM remporte des victoires sur : dialer quality, simpler setup, migration support

Freshsales CRM remporte des succès sur : free entry plan, built-in chat, stronger analytics

Foire aux questions

À quoi sert Insightly ?

It manages customer interactions, leads, sales opportunities and projects in one place. Teams use it to track deals and then deliver the work.

Insightly est-il facile à utiliser ?

Yes. The interface is easy to pick up and importing data is not convoluted. It is simpler than Zoho CRM, though less feature-deep.

Qu'est-ce qu'un CRM de proximité ?

Close is a sales platform for small and medium businesses. It combines calling, email and SMS with pipeline tracking in a single inbox.

Quel est le montant de la fermeture par mois ?

Plans run $35, $99 and $139 per seat each month for Essentials, Growth and Scale. A 14-day trial is available first.

En quoi Close se distingue-t-il des autres CRM ?

Most CRMs record activity. Close performs it, blending CRM with sales engagement so reps can dial, texte and email without leaving the platform.

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