How to Use Ask AI Step by Step — 2026 Tutorial

Démarrage rapide

This guide covers every Ask AI feature:

• Commencer — Créer un compte et effectuer la configuration de base
• How to Use AI Email Assistant — Draft accurate responses to support mail in seconds
• How to Use AI Knowledge Assistance — Turn your documents into instant answers for staff
• How to Use AI Customer Support — Run an ai chatbot that handles frequently asked questions
• Comment utiliser les intégrations puissantes — Connect the ai tools your team already uses daily
• How to Use Lead Management — Capture and qualify leads straight from every chat
• How to Use AI Agent Customization — Control tone, ai models, and answer length
• How to Use AI Copilot for Google Chrome — Get quick answers on any page on the web
• How to Use Chatbot Setup — Launch a working ai chat widget in minutes
• How to Use AI-Powered Writing Assistance — Draft, rewrite, and summarize with clear explanations

Temps nécessaire : 5 minutes par fonctionnalité

Vous trouverez également dans ce guide : Conseils de pro | Erreurs courantes | Dépannage | Tarification | Alternatives

Pourquoi faire confiance à ce guide ?

I’ve used Ask AI for eight months and tested every ai feature covered here.

This how to use Ask AI tutorial comes from real hands-on use, not vendor screenshots.

Ask AI is an ai assistant built around your own files and documentation.

La plupart des utilisateurs n'exploitent qu'une infime partie de ses capacités.

Once you see how ai works with your files, the endless possibilities open up.

This guide shows you how to use ask ai across every major ai feature.

Étape par étape, avec captures d'écran et conseils de pro.

Ask AI Tutorial

This tutorial walks you through each ai feature, from setup to the small habits that produce more accurate responses.

Demandez à l'IA

Turn your documents into instant answers. Ask AI reads your PDFs, help pages, and past replies, then answers customer and staff questions in plain language. Set it up once and get quick answers around the clock.

ESSAYEZ ASK AI MAINTENANT →

LIRE L'ARTICLE COMPLET →

Getting Started with Ask AI

Avant d'utiliser toute fonctionnalité, veuillez effectuer cette configuration unique.

Cela prend environ trois minutes.

Here’s my personal experience with the first run:

Passons maintenant en revue chaque étape.

Étape 1 : Créez votre compte

Go to the Ask AI website at myaskai.com.

Click Sign Up and enter your work email.

✓ Point de contrôle: Vérifiez votre boîte de réception for the confirmation mail.

Étape 2 : Ouvrir le tableau de bord

Ask AI runs in the browser, so there is nothing to install.

Log in and you land on the main workspace.

Voici à quoi cela ressemble :

✓ Point de contrôle: You should see an empty knowledge base and a New Chat button.

Step 3: Upload Your First File

Upload PDFs, documents, or images for analysis.

Processing large données sets may take a few minutes before answers appear.

How to Use Ask AI Email Assistant

AI Email Assistant lets you draft accurate answers to inbound email without typing them yourself.

Voici comment l'utiliser étape par étape.

Étape 1 : Connectez votre boîte de réception

Open the AI Email Assistant tab inside your dashboard.

Connect the mailbox your customers already write to.

Step 2: Feed It Your Documents

Upload help docs, PDFs, or past replies as source files.

The ai assistant reads them and pulls key details into every draft.

Voici à quoi cela ressemble :

✓ Point de contrôle: You should see a suggested reply under each new email thread.

Step 3: Review Before Sending

Every draft lands in review mode first.

Edit the wording, then send when the answer looks right.

How to Use Ask AI Knowledge Assistance

AI Knowledge Assistance lets you turn scattered documents into instant answers your whole team can search.

Voici comment l'utiliser étape par étape.

Étape 1 : Téléchargez vos fichiers

Drag PDFs, Word files, and spreadsheets into the knowledge tab.

Ask AI supports uploading PDFs, Word, and Excel files.

Step 2: Ask Your First Question

Type a question in plain language, exactly as you would speak it.

The tool scans every source and returns precise answers with citations.

Voici à quoi cela ressemble :

✓ Point de contrôle: Your answer should cite the exact file it came from.

Step 3: Refine With Follow-Ups

Use follow-up requests to refine answers instead of rewording the whole prompt.

Each reply builds on your chat history.

How to Use Ask AI Customer Support

AI Customer Support lets you hand routine tickets to an ai chatbot qui ne dort jamais.

Voici comment l'utiliser étape par étape.

Step 1: Import Your AI FAQs

Paste your existing ai faqs into the support knowledge base.

Twenty solid entries cover most repeat tickets.

Étape 2 : Définir les règles d’escalade

Decide when a chat should reach a human agent.

Refunds and billing disputes usually belong with your team.

Voici à quoi cela ressemble :

✓ Point de contrôle: The widget should answer a test question without escalating it.

Step 3: Watch the First Conversations

Read the first fifty chats closely.

Fix anything the bot gets wrong before traffic grows.

How to Use Ask AI Powerful Integrations

Intégrations puissantes lets you push answers and transcripts into the outils d'IA you already run.

Voici comment l'utiliser étape par étape.

Étape 1 : Ouvrez le panneau des intégrations

Find Integrations in the left sidebar.

Parcourir the list of supported apps.

Étape 2 : Autoriser la connexion

Click Connect and approve access in the pop-up window.

Your data stays scoped to the app you picked.

Voici à quoi cela ressemble :

✓ Point de contrôle: A test chat should appear inside the connected app within a minute.

Étape 3 : Cartographiez vos champs

Match chat fields to the fields in your CRM.

Save the mapping once and it runs forever.

How to Use Ask AI Lead Management

Gestion des leads lets you capture and qualify leads straight from an ai chat window.

Voici comment l'utiliser étape par étape.

Step 1: Turn On Lead Capture

Switch on lead capture inside the chat settings.

Choose which details you want collected.

Step 2: Write Your Qualifying Questions

Add two or three short questions about budget and timing.

Short questions get answered far more often.

Voici à quoi cela ressemble :

✓ Point de contrôle: A new lead card should appear after you run a test chat.

Step 3: Route Hot Leads

Send qualified contacts to your sales inbox automatically.

Cold ones stay in the list for later.

How to Use Ask AI Agent Customization

AI Agent Customization lets you control tone, ai models, and how far each reply goes.

Voici comment l'utiliser étape par étape.

Step 1: Assign a Role

Assign a role to the AI to calibrate its vocabulary and depth.

A support lead sounds different from a technical écrivain.

Step 2: Set Your Constraints

Specify constraints such as word limits or jargon avoidance.

Specify the output format explicitly so replies arrive ready to use.

Voici à quoi cela ressemble :

✓ Point de contrôle: Replies should match your chosen length and reading level.

Step 3: Test Against Real Questions

Run ten real ai questions through the agent.

Adjust the role until the tone matches your brand.

How to Use Ask AI Copilot for Google Chrome

AI Copilot for Google Chrome lets you get answers on any page on the web without switching tabs.

Voici comment l'utiliser étape par étape.

Étape 1 : Installez l'extension

Add the copilot from the Chrome Web Store.

Pin it so the icon stays visible.

Step 2: Summarize the Page

Open any article and click Summarize.

The AI Link Analyzer extracts answers from any webpage link you paste.

Voici à quoi cela ressemble :

✓ Point de contrôle: A summary panel should open beside the page you are reading.

Étape 3 : Poser des questions de suivi

Ask anything about the page in the side panel.

It can also summarize YouTube videos into key points.

How to Use Ask AI Chatbot Setup

Chatbot Setup lets you launch a working ai chatbot on your site in minutes.

Voici comment l'utiliser étape par étape.

Step 1: Build Your Bot

Name the bot and pick your brand colour.

Write a greeting that says what it can help with.

Étape 2 : Copiez le code d’intégration

Copy the snippet from the install tab.

Paste it before the closing body tag on your site.

Voici à quoi cela ressemble :

✓ Point de contrôle: The chat bubble should appear in the corner of your homepage.

Étape 3 : Publier et tester

Load your site in a private window.

Ask the bot one real question to confirm it works.

How to Use Ask AI-Powered Writing Assistance

AI-Powered Writing Assistance lets you draft, rewrite, and summarize content with clear explanations.

Voici comment l'utiliser étape par étape.

Step 1: Describe What You Need

Open a new chat and describe the piece you want.

Clear prompts consistently produce more useful responses.

Step 2: Add Context

Provide rich context to avoid vague responses.

Paste your audience, goal, and one example you like.

✓ Point de contrôle: Your draft should match the tone and length you asked for.

Step 3: Iterate Instead of Restarting

Iterate on AI responses instead of starting over with each prompt.

Request multiple options or alternatives to get diverse perspectives.

Ask AI Pro Tips and Shortcuts

After eight months of testing, here are the habits that changed my results.

It answers complex problems best when you split them into smaller steps.

Open a fresh chat for new topics so your history stays readable.

Raccourcis clavier

Fonctionnalités cachées que la plupart des gens ignorent

• Image IA Générateur: creates unique visuals from your ideas without leaving the chat window.
• Theme and gap analysis: Ask AI can analyze data to identify themes and gaps across submissions.
• Role playing prompts: ask the ai assistant to answer as a customer, then as your support lead.

Ask AI Common Mistakes to Avoid

Mistake #1: Asking too many things at once

Mistake #2: Skipping context

Mistake #3: Trusting every answer

Ask AI Troubleshooting

Problem: Ask AI gives vague or wrong answers

Cause: The bot lacks enough context or your files never finished processing.

Réparer: Re-upload the source documents, then repeat the question with clearer instructions.

Problem: The chat widget won’t appear

Cause: The embed snippet sits in the wrong place or a cache is serving the old page.

Réparer: Paste the code before the closing body tag and clear your site cache.

Problem: Ask AI is missing for some users

Cause: Role-based access must be provisioned before people can open the ai feature.

Réparer: Add AI-specific user roles individually or in bulk, then ask them to log in again.

📌 Note: Institutions may also need to sign an AI Addendum and submit a support ticket first.

Qu'est-ce que Ask AI ?

Demandez à l'IA is an ai chat tool that answers questions using your own documents.

Think of it like a search engine that only reads your files.

Regardez ce bref aperçu :

Il comprend les fonctionnalités clés suivantes :

• AI Email Assistant: Reads incoming mail and drafts accurate responses from your own documentation
• AI Knowledge Assistance: Turns internal files into a private search engine with factual answers
• AI Customer Support: Answers frequently asked questions around the clock inside your support widget
• Intégrations puissantes : Connects your help desk, CRM, and chat apps in a few clicks
• Gestion des prospects : Collects contact details mid-conversation and scores each visitor for you
• Personnalisation des agents IA : Sets the personality, length, and vocabulary your agent uses
• AI Copilot for Google Chrome: Reads the page you are on and explains it on the spot
• Chatbot Setup: Publishes a branded chat widget with one snippet of code
• Assistance à la rédaction basée sur l'IA : Handles ai creative writing, emails, and summaries from short prompts

Pour une analyse complète, consultez notre Ask AI review.

Demander un devis à l'IA

Here’s what Ask AI costs in 2026:

Essai gratuit : Yes — you can test the ai chat before choosing a paid plan.

Garantie de remboursement : Not listed — check current terms at checkout.

💰 Meilleur rapport qualité-prix : Pro — it covers the chatbot, integrations, and lead management in one plan.

Comparaison entre l'IA et les alternatives

How does Ask AI compare against the best known ai models?

Sélection rapide :

• Meilleur résultat global : ChatGPT — the widest range of ai tools in one chat.
• Meilleur budget : DeepSeek — an ai free tier that still handles math problems.
• Idéal pour les débutants : Gemini — plain language answers inside apps you already open.
• Best for support teams: Ask AI — instant answers pulled from your own documentation.

🎯 Demandez des alternatives à l'IA

Vous cherchez des alternatives à Ask AI ? Voici les meilleures options :

• 🚀 ChatGPT : The best known ai assistant for everyday users, with strong ai creative writing and huge plugin support.
• 🧠 Claude : Handles long documents and complex topics well, with careful reasoning and detailed answers on academic research.
• 🌟 Gémeaux: Deeply tied to Google apps, strong on data analysis and pulling key details from your files.
• 🔍 Perplexité: Works like a search engine with citations, so you can trace factual answers back to the web.
• 🔥 Grok : Fast, informal ai chat with live social data and a casual tone many users enjoy.
• 🏢 Microsoft Copilot : Sits inside Office, so it can summarize documents and turn spreadsheets into data driven insights.
• 💰 DeepSeek : Strong ai free tier that can solve math problems and explain even mathematical formulas clearly.
• ⚡ Manus: An agent-style ai feature set that runs multi-step tasks and returns finished work.

Pour la liste complète, consultez notre Ask AI alternatives guide.

⚔️ Comparaison avec l'IA

Voici comment Ask AI se compare à chacun de ses concurrents :

• Ask AI contre ChatGPT : ChatGPT wins on raw writing range; Ask AI wins for support teams that need answers from private documents.
• Demandez à l'IA contre Claude : Claude reads longer files at once; Ask AI wins on ready-made chatbot setup and lead capture.
• Demandez à AI vs Gemini : Gemini fits Workspace teams; Ask AI fits websites that need a customer-facing ai chatbot.
• Demandez à IA contre Perplexity : Perplexity is the go to tool for live research; Ask AI answers from your own documentation instead.
• Demandez à AI vs Grok : Grok is built for real-time chat; Ask AI is built for entreprise professionals handling support volume.
• Ask AI vs Microsoft Copilot : Copilot wins inside Office files; Ask AI wins as a public-facing support and lead tool.
• Ask AI contre DeepSeek : DeepSeek is cheaper for solo use; Ask AI adds integrations, escalation, and lead management.
• Ask AI vs Manus: Manus automates task chains; Ask AI focuses on instant answers from your knowledge base.

Start Using Ask AI Now

You learned how to use every major Ask AI feature:

• ✅ AI Email Assistant
• ✅ AI Knowledge Assistance
• ✅ AI Customer Support
• ✅ Intégrations puissantes
• ✅ Lead Management
• ✅ AI Agent Customization
• ✅ AI Copilot for Google Chrome
• ✅ Chatbot Setup
• ✅ AI-Powered Writing Assistance

Instant answers pulled from private documents are the new standard for support teams.

Étape suivante : Choisissez une fonctionnalité et essayez-la dès maintenant.

Most people start with the AI Email Assistant.

Cela prend moins de cinq minutes.

Foire aux questions

Comment utiliser Ask AI ?

Create an account, upload your documents, then type a question in plain language. Ask AI reads your files and returns instant answers you can refine with follow-ups.

Is ask.AI free to use?

The CSV pricing lists Pro at $99/month and Enterprise as custom. You can test the ai chat before paying, but ongoing business use needs a paid plan.

Can Ask AI make mistakes?

Yes. Any ai assistant can misread context or miss key details. For important topics verify key facts from authoritative sources before you act on them.

Is ChatGPT better than Ask AI?

ChatGPT is stronger for open ai creative writing. Ask AI is stronger when you need accurate answers drawn only from your own documents and ai faqs.

L'application Ask AI est-elle sûre à utiliser ?

Your uploads stay inside your workspace, so your data secure setup depends on who you invite. Avoid uploading personal records you do not control.