Ever feel like you’re juggling too many balls at once trying to keep track of customers?
No estás solo
Imagínese perder una gran venta porque olvidó hacer un seguimiento.
Good news! There are tools to help.
Let’s break down Salesforce vs Thryv in simple terms.
Descripción general
We’ve rolled up our sleeves and put both Salesforce and Thryv through their paces.
Our team tested each platform’s core features.
From customer management to reportando, simulating real-world business scenarios gives you a clear, unbiased comparison.
Listo para explorar el líder mundial CRM? Sign up for a free trial of Salesforce today!
Precios: Tiene una prueba gratuita. El plan premium cuesta desde $25 al mes.
Características principales:
- Gestión de clientes potenciales
- Sales forecasting
- Opportunity management
Explore its powerful features for managing contacts, scheduling appointments, and campaigns.
Precios: It has a free demo. The premium plan starts at $244/month.
Características principales:
- Llamada integrada
- Secuencias de correo electrónico
- Informes avanzados
¿Qué es Salesforce?
Think of Salesforce as a super-powered customer organizer.
It’s built for businesses that need serious customer management.
Big or small, it helps you keep track of everything.
It’s like having a digital assistant for your sales and customer service.
Además, explora nuestros favoritos Salesforce alternatives…
Nuestra opinión
It’s incredibly powerful and flexible. The free plan is very generous, and it has many features for managing projects.
Beneficios clave
Salesforce helps businesses connect better with customers. It gives a full view of each customer.
This helps improve sales and service.
- 360-Degree Customer View: See all customer interactions in one place.
- Boosts Sales by 39%: Many users report higher sales and productivity.
- Automatización potente: Automate tasks like emails and lead tracking.
- Huge AppExchange: Connects with thousands of other apps.
- Scalable for Growth: Grows with your business, from small to large.
Precios
- Starter Suite:$25/usuario/mes.
- Pro Suite: $100/user/month.
- Empresa: $165/user/month.
- Ilimitado: $330/user/month.
- Einstein 1 Sales: $500/user/month.
Ventajas
Contras
¿Qué es Thryv?
Thryv is like a digital toolbox for pequeñas empresas.
It combines marketing, scheduling, and customer communication.
Think of it as an all-in-one platform.
It aims to simplify your daily tasks.
Además, explora nuestros favoritos Alternativas a Thryv…
Nuestra opinión
¿Quieres probar Thryv? Explora sus potentes funciones para gestionar contactos, programar citas y lanzar campañas de marketing.
Beneficios clave
- Hub centralizado: Gestione todas las necesidades de su empresa en un solo lugar.
- Marketing automatizado: Llegue a más clientes con menos esfuerzo.
- Programación en línea: Permita que los clientes reserven citas 24 horas al día, 7 días a la semana.
- Acepte pagos en línea: Cobre de forma más rápida y sencilla.
- Gestión de la reputación: Supervise y mejore sus reseñas en línea.
Precios
- Centro de mando: Línea comercial dedicada gratuita.
- Centro de negocios: $244/mes.
- Centro de marketing: $244/mes.
Ventajas
Contras
Comparación de características
We have broken down the main components of each platform.
This section will highlight nine critical feature comparisons to help you decide where each CRM solution package delivers the most benefits.
1. Target Audience and Business Size
- Salesforce: This customer relationship management tool is the best bet for mid-to-large companies. The Salesforce team focuses on complex, high-volume needs, meaning it scales with you as your business grows.
- Thryv: This platform is designed specifically for smaller businesses. It is tailored to address the needs of most businesses that prioritize simplicity, integrated communication, and local service delivery.
2. Customization Options
- Salesforce: It provides industry-leading customization options. Users can build entire applications, adjust fields, and create complex automations. This level of flexibility allows the customer company to tailor the system precisely.
- Thryv: Opciones de personalización are limited and focus on essential branding and basic settings. It works well as an out-of-the-box system, allowing users to quickly access the thryv business center.
3. Integrated AI and Innovation
- Salesforce: Salesforce takes advantage of a groundbreaking ai innovation strategy. Features like Einstein, which include an AI agent for predictive insights, are deeply integrated into the Sales Cloud and Service Cloud offerings.
- Thryv: The Thryv software focuses on practical, automated functions like generating enhanced local listings and scheduling. It uses technology to streamline processes rather than providing deep, generative AI insights.
4. Core CRM Functionality (Contact Management)
- Salesforce: Offers powerful contact management and a complete view of all business datos. Its customer relationship management is built around detailed records, activity timelines, and robust segmentation.
- Thryv: Provides essential contact management that helps users stay organized. It centers on centralizing customer communication, including sending sms marketing messages and managing a client portal estimates feature.
5. Sales and Service Modules
- Salesforce: It has separate, robust modules like Sales Cloud and Service Cloud. These allow the salesforce CRM to offer specialized tools for pipeline management and advanced customer support.
- Thryv: Functionality is bundled within the Thryv command center. It includes tools to get paid faster and easily schedule appointments, but lacks the module depth of Salesforce products.
6. Marketing and Commerce Tools
- Salesforce: Leads with specialized platforms like Marketing Cloud and Commerce Cloud. This allows companies to execute complex campaigns and manage e-commerce across various services.
- Thryv: Marketing tools are focused on local reach, redes sociales management, and online reputation. The platform also includes basic features to manage online listings and client communications.
7. Ecosystem and Integrations
- Salesforce: Features a massive AppExchange for add-ons and apps. You can integrate it with thousands of other crm solutions and external tools, providing a huge advantage for any company.
- Thryv: Integrations are focused on core small business needs, such as QuickBooks and payment processors. It aims to be an all-in-one system, reducing the need for many add-ons.
8. Long-Term Growth and Scalability
- Salesforce: It is highly scalable, designed to support massive growth and enterprise-level operations. Many Fortune 500 companies use the platform, relying on Salesforce’s infrastructure.
- Thryv: While suitable as best crm for startups and small operations, its capabilities may become restrictive as a company moves into the mid-market or requires complex, unique workflows.
9. Pricing Structure
- Salesforce: Pricing is complex, often priced per user per month and billed annually. The cost can increase significantly with necessary add-ons and specialized Salesforce products.
- Thryv: Offers a simpler, bundled pricing details model. The cost is more predictable, though there is a one-time onboarding fee for setup, which helps smaller businesses budget more easily.
¿Qué tener en cuenta al elegir un software CRM?
- Cost: Consider the total costs, including implementation and training.
- Business Size: Ensure the saas solution fits your current number of employees and projected growth.
- Mobile Access: Check the ability to access and manage the deal pipeline via a mobile device.
- Customer Support: Look for fast, human response to issues.
- Data Integrity: Verify seguridad protocols to protect your business data.
- Functionality: Can it manage invoices and help you get paid faster?
- Online Presence: Does it help you manage your professional website and online review score?
- Compliance: Verify that the connection and data handling procedures are successful.
- Implementation: How much training is needed for your team?
- Platform Age: Check the last successful update date.
- Creador de sitios web: Does it include a website builder?
- Digital Leadership: Does the company have a clear vision from the chief digital officer or co founder?
- Customer Focus: Does it prioritize customer success and better customer experiences?
- AI Strategy: Look for clear ai commitments and future innovation, not just a sneak peek.
- Revenue Generation: How does it help you measure and increase revenue?
- Document Management: Can you easily handle and share documents?
- Location Services: Does it leverage location data for marketing or service?
- Calls: Does it track and measure business calls?
- Integration: Does it integrate with quickbooks and other key apps?
- Data Tools: Are there tools like data cloud for advanced analytics?
Veredicto final
Entonces ¿quién gana?
This is for businesses needing deep customization and advanced analytics.
Salesforce is the clear choice. It’s powerful and scales well.
But, it can be complex and pricey.
If you’re a pequeña empresa wanting an all-in-one platform that’s easier to use.
Thryv is a solid option.
It helps sales teams manage clients, book appointments, and handle basic marketing.
Your pick depends on your needs and budget.
We’ve used both, and this reflects our honest experience to boost your sales performance.
Más sobre Salesforce
Here’s a brief comparison of Salesforce with these software solutions:
- Salesforce frente a Pipedrive: Salesforce es un CRM completo y altamente personalizable para ventas, marketing y servicios, mientras que Pipedrive se centra en la gestión visual e intuitiva de las canalizaciones de ventas para agilizar los procesos de ventas.
- Salesforce frente a GoHighLevel: GoHighLevel is an all-in-one platform for marketing agencies, offering white-label options and extensive automation.
- Salesforce frente a Keap: Salesforce ofrece un amplio ecosistema de CRM personalizable para empresas de todos los tamaños; Keap proporciona automatización integrada de ventas y marketing, especialmente potente para las empresas más pequeñas.
- Salesforce frente a ActiveCampaign: Salesforce es un CRM amplio y de nivel empresarial con una potente automatización de ventas, mientras que ActiveCampaign destaca en automatización de marketing, campañas de correo electrónico y visualización del recorrido del cliente.
- Salesforce vs Hubspot: Salesforce hace hincapié en la personalización profunda y la elaboración de informes sólidos para necesidades empresariales complejas, mientras que HubSpot ofrece un conjunto integrado de herramientas de marketing, ventas y servicios con una interfaz más fácil de usar.
- Salesforce vs Clickfunnels: Salesforce es un CRM completo para gestionar las relaciones con los clientes y las ventas; ClickFunnels está diseñado específicamente como constructor de embudos de ventas para guiar a los clientes a través de una ruta de conversión.
- Salesforce frente a Folk: Salesforce es un CRM altamente escalable y repleto de funciones para operaciones complejas y grandes empresas; Folk proporciona una herramienta de gestión de contactos y creación de relaciones más sencilla y colaborativa.
- Salesforce vs Instantly: Salesforce is a broad CRM platform that covers various aspects of customer management; Instantly specializes in automated difusión por correo electrónico en frío and lead generation for targeted campaigns.
- Salesforce frente a ClickUp: Salesforce es un potente CRM dedicado para gestionar las interacciones con los clientes y los procesos de ventas; ClickUp es una plataforma versátil de gestión del trabajo que incluye funcionalidades CRM dentro de sus herramientas más amplias de gestión de proyectos.
- Salesforce frente a Monday: Salesforce es un CRM sólido con amplios modelos de datos para flujos de trabajo complejos en diversos sectores; Monday CRM ofrece flujos de trabajo visuales altamente personalizables y las empresas que ya utilizan Monday.com suelen utilizarlo para la gestión de proyectos.
- Salesforce frente a Capsule: Salesforce es un CRM de nivel empresarial adecuado para grandes organizaciones con necesidades complejas; Capsule CRM es un CRM más sencillo y fácil de usar, ideal para pequeñas y medianas empresas centradas en el seguimiento básico de contactos y ventas.
- Salesforce frente a Insightly: Salesforce ofrece un CRM completo y altamente personalizable para diversas necesidades empresariales; Insightly ofrece un CRM versátil con gestión de proyectos integrada, a menudo preferido por las pequeñas y medianas empresas por su facilidad de uso.
- Salesforce vs Freshsales CRM: Salesforce es un CRM altamente personalizable y escalable con funciones avanzadas para grandes organizaciones; Freshsales CRM se centra en conocimientos de ventas impulsados por IA y automatización para una gestión de ventas optimizada, a menudo preferida por equipos más pequeños.
- Salesforce vs Zendesk: Salesforce is a comprehensive CRM that covers sales, marketing, and customer service; Zendesk is a specialized customer service platform designed for ticketing, support, and omnichannel customer interactions.
Más sobre Thryv
He aquí una breve comparación de Thryv con estas soluciones de software:
- Thryv vs GoHighLevel: Thryv offers robust marketing automation and sales funnels. Thryv simplifies business management for service-based companies.
- Thryv vs Pipedrive: Thryv es una amplia herramienta de gestión empresarial con CRM integrado; Pipedrive se especializa en la gestión visual de pipeline de ventas, ideal para equipos de ventas.
- Thryv contra Keap: Thryv ofrece una plataforma todo en uno para la gestión de pequeñas empresas; Keap se centra en la automatización avanzada del marketing y el CRM de ventas con flujos de trabajo en profundidad.
- Thryv vs ActiveCampaign: Thryv proporciona una plataforma integrada para la gestión de empresas locales y la interacción con los clientes; ActiveCampaign destaca por su sofisticada automatización del marketing, segmentación y análisis detallados.
- Thryv vs Hubspot: Thryv está diseñada como una plataforma integral para operaciones de pequeñas empresas, incluida la gestión de clientes y el marketing; HubSpot ofrece un conjunto más amplio de herramientas de marketing, ventas y servicios para empresas de todos los tamaños.
- Thryv vs Clickfunnels: Thryv es una plataforma de gestión empresarial todo en uno; ClickFunnels está específicamente diseñada para crear embudos de ventas, páginas de destino y automatizar procesos de ventas.
- Thryv contra Folk: Thryv es un completo sistema de gestión empresarial con CRM integrado; Folk es una herramienta de gestión de contactos más centrada y colaborativa que hace hincapié en la organización.
- Thryv vs Instantáneamente: Thryv ofrece una amplia suite para la gestión de pequeñas empresas, que incluye presencia en línea y pagos; Instantly se especializa en campañas automatizadas de correo electrónico en frío para la captación de ventas.
- Thryv vs ClickUp: Thryv es una plataforma todo en uno para operaciones de pequeñas empresas y gestión de clientes; ClickUp es un sistema operativo de trabajo versátil que engloba gestión de proyectos, seguimiento de tareas y funciones CRM personalizables.
- Thryv vs Monday CRM: Thryv ofrece una solución integrada para la gestión de pequeñas empresas y la interacción con los clientes; Monday CRM se centra en flujos de trabajo visuales altamente personalizables y funciones de CRM centradas en proyectos.
- Thryv vs Capsule CRM: Thryv es una completa plataforma de gestión empresarial con funciones de CRM; Capsule CRM es un CRM más sencillo y fácil de usar, centrado en la gestión de contactos y el seguimiento de la cartera de ventas.
- Thryv vs Insightly: Thryv ofrece una plataforma todo en uno para las operaciones de las pequeñas empresas, que incluye la programación y los pagos; Insightly ofrece un CRM más sólido con un canal de ventas avanzado y funcionalidades de gestión de proyectos.
- Thryv vs Freshsales: Thryv es una plataforma de gestión empresarial todo en uno para empresas locales; Freshsales CRM se especializa en una sólida automatización de ventas, puntuación de clientes potenciales e informes de ventas exhaustivos.
- Thryv frente a Salesforce: Thryv es una plataforma integrada para la gestión de pequeñas empresas; Salesforce es un CRM de nivel empresarial altamente personalizable y escalable con amplias funciones de ventas, marketing y servicios.
Preguntas frecuentes
Is Salesforce better than Thryv for large enterprises?
Yes, Salesforce is generally better for large enterprises. Its robust customizability, advanced data analysis, and extensive integrations make it ideal. It helps users manage complex operations and avoid data silos. Salesforce provides a 360-degree view of customers across multiple platforms.
Can Thryv effectively replace a dedicated CRM like SugarCRM?
Thryv can replace basic CRM functions for small businesses but not the full power of SugarCRM. Thryv excels at integrated marketing and scheduling. While it helps users track customer interactions, it lacks the deep customizability and advanced reporting of dedicated CRMs.
Which platform is easier for small business owners to use?
Thryv is generally easier for pequeña empresa owners to use. Its intuitive interface and integrated tools simplify daily tasks. The platform’s drag-and-drop features and centralized dashboard make it user-friendly. It also simplifies document management.
Does Salesforce offer better sales reporting and analytics?
Yes, Salesforce offers superior sales reporting and analytics. It provides detailed dashboards and customizable reports to monitor sales performance. Its advanced features allow for in-depth data analysis, which is crucial for optimizing sales strategies.
Can Thryv help with scheduling and appointment management?
Yes, Thryv excels at scheduling and appointment management. It allows businesses to schedule appointments, send reminders, and manage calendars efficiently. This feature is particularly useful for service-based businesses.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean