Ninjaone Review: Top-rated IT Management Software in 2025

por | Última actualización Nov 9, 2025

ninjaone logo

Are you tired of juggling various tools to manage your IT systems?

Frustration and wasted time are common when your remote monitoring and management (RMM) solution is slow or complex.

Ninjaone Review: Top-rated Gestión de TI Software in 2025 is here to help.

You need a single, powerful platform that just works to keep your clients happy and your negocio running smoothly.

Read our full, honest review to see how Ninjaone simplifies IT management, boosts your efficiency, and gives you back your time.

ninjaone CTA
Ninja uno

Unlock a 30% Annual ROI and save up to 40 hours each week with Ninjaone’s automatización. Click to see how 20,000+ IT teams manage 100,000+ endpoints faster!

What is Ninjaone?

NinjaOne RMM is a simple and powerful tool for managing all your IT dispositivos.

Think of it as a central control panel for your entire technology network.

It is an automated gestión de puntos finales plataforma.

This means it handles everything from computers and servers to mobile devices.

It provides a comprehensive management solution.

You can easily keep track of every gadget using its strong asset management features.

Need to fix a client’s computer from your office? No problem!

It offers seamless remote access.

Additionally, it keeps all your software up to date with excellent gestión de parches.

It also includes powerful remote monitoring and device management features.

In short, Ninjaone makes handling IT tasks much faster and easier.

ninjaone homepage

Who Created Ninjaone?

Ninja uno was co-founded by Sal Sferlazza y Christopher Matarese in 2013.

They saw that most IT management tools were too complicated and slow.

Their vision was to build a modern, cloud-first platform that was both powerful and incredibly easy to use.

They wanted to simplify IT work for both managed service providers (MSPs) and internal IT teams.

The company, originally known as NinjaRMM, has grown rapidly by staying focused on delivering a fantastic user experience.

Top Benefits of Ninjaone

  • Simplificado Endpoint Management: Ninjaone excels at providing a unified approach to endpoint management. You can oversee all your devices from a single dashboard, making daily management tasks significantly faster.
  • Excellent Remote Control: Quickly take over devices using robust remote control capabilities. This enables managed service providers to resolve issues promptly, resulting in increased customer satisfaction.
  • Cross-Platform Support: The management platform provides seamless support for various operating systems, including Windows, macOS, and Linux. This simplifies work even in complex it environments.
  • Integrated Patch Management: Ninjaone offers automated software patching across your entire infrastructure. Keeping systems updated reduces security risks without manual effort.
  • Strong Security Management: It includes essential security management features built-in. You get better defense against threats without needing extra management tools.
  • Efficient Mobile Device Management (MDM): You can easily manage smartphones and tablets with built-in mobile device management. This ensures all employee devices meet security standards.
  • Unmatched Automation: The platform is built around automation, reducing manual work for your team. This allows you to focus on threir strategic tasks rather than repetitive chores.
  • Escalabilidad para el crecimiento: Ninjaone RMM easily scales up as your client base or internal IT needs grow. You never have to worry about outgrowing your IT management platform.
ninjaone top benefits

Best Features of Ninjaone

Ninjaone stands out in the crowded IT space because it combines many powerful management tools into one centralized interface.

What does this mean for you? It means less switching between programs, faster work, and more time for strategic planning.

These key features are all designed to increase efficiency for its teams and enhance the end-user experience.

The platform offers a true user-friendly interface and extensive automation features to help you automate routine tasks.

Let’s dive into the top features that make Ninjaone a powerful cost cost-effective choice for your business:

1. Endpoint Management

This is the core of the product.

Endpoint management platform features give you real-time visibility and control over all your connected devices.

You can monitor the device health of all your it assets—from servers to laptops—all from the easy-to-use dashboard.

ninjaone Endpoint Management

2. RMM Software

NinjaOne RMM (Remote Monitoring and Management) is a leading RMM tool that offers real-time monitoring and alerting.

It helps you identify and resolve critical issues before they impacto users. This proactive approach boosts your overall security posture.

ninjaone RMM software

3. Autonomous Patch Management Software

This feature uses automated patching to keep your operating systems & third-party applications up to date.

You can easily deploy patches across all managed endpoints with minimal manual intervention.

This dramatically reduces your risk of security breaches.

ninjaone Autonomous Patch Management Software

4. Endpoint Security

The platform includes built-in security and security management tools.

This goes beyond simple antivirus, offering features that help you enforce policies and better protect your entire it infrastructure.

ninjaone Endpoint Security

5. Centralize Documentation

Tired of hunting for passwords and procedures?

NinjaOne includes a feature to centralize documentation right alongside your devices.

This helps ensure that all it teams have the information they need, when they need it, for fast customer support and effective troubleshooting.

ninjaone Centralize documentation

6. Remote Access

The remote access feature provides granular control and is quick and secure.

Technicians can use remote management to troubleshoot issues on any computer without interrupting the end user, making service delivery smooth and painless.

ninjaone remote access

7. NinjaOne SaaS Backup

This integrated backup management solution protects critical datos across your network.

It enables you to recover files and folders quickly, ensuring business continuity and a robust defense against ransomware.

NinjaOne SaaS Backup

8. Mobile Device Management

With Mobile Device Management (MDM), you can manage applications, enforce security policies, and even remotely wipe lost or stolen phones or tablets.

This extends your control to all endpoints, including mobile devices.

ninjaone Mobile Device Management

9. Email Archiver

The Email Archiver is key for compliance and data governance.

It captures and stores every email in immutable storage for long-term retention.

This makes legal holds and quick searches easy for meeting strict regulations like HIPAA or GDPR.

ninjaone Email Archiver

Precios

Contact for custom precios.

ninjaone pricing

Pros y contras

It is important to look at the good and the bad.

We must know the trade-offs before making a large commitment.

Ventajas

  • Interfaz fácil de usar.
  • La automatización ahorra mucho tiempo.
  • Remote access is excellent.
  • Customer support is highly rated.
  • Patch management works well.

Contras

  • Los precios no son transparentes.
  • Informes needs improvement.
  • La aplicación móvil carece de funciones.
  • Advanced scripting is basic.

Personal Experience with Ninjaone

My team and I moved to Ninjaone to solve a big problem: our old tools were slow and kept crashing.

Our goal was simple: provide better service offerings to our clients in New South Wales while cutting down on wasted time.

We found the free and unlimited onboarding to be a massive help.

The customer success team worked closely with us.

Now, using the NinjaOne dashboard, we gain real-time insights into all client devices from a single, unified dashboard.

This lets us fix things before the client even knows there is an issue.

We use the platform’s extensive automation options to handle simple, repetitive chores.

For instance, we automate all routine software installations.

This saves our technicians several hours a day.

We also linked the ticketing system to Microsoft Teams using integration add-ons.

This makes our response time incredibly fast.

We appreciate the transparent pricing and the absence of hidden fees, which enable us to provide an accurate custom quote for every client.

Many users on our team now rely on the system on a daily basis.

Features and Benefits We Saw:

  • Unlimited Onboarding: Our new hires became productive much faster.
  • Ninjaone Dashboard: Gave us a central view of all client it assets.
  • Extensive Automation Options: Automatically ran many repetitive maintenance scripts.
  • Endpoint Monitoring: Provided real-time insights into device health, avoiding major outages.
  • Ticketing System & Microsoft Teams: Improved our response speed and communication.
  • Software Installations: Automated deployment of new applications and updates.
  • Transparent Pricing: Allowed for accurate billing without surprise costs or hidden fees.
  • Customer Success: Dedicated help made sure we used the customization features correctly.
  • Reporting Features: Helped us show clients the value of our work every month.

Reflexiones finales

We have taken a deep look at the powerful features of Ninjaone, from its top-tier endpoint monitoring to its exceptional, integrated patch management.

It offers an excellent, user-friendly experience and strong automation that truly saves time for its teams.

Although you need a custom quote to determine the price, the platform’s stability and customer support are highly rated by many users.

If you need a modern, all-in-one RMM solution with an easy-to-use single dashboard.

NinjaOne is easily a top contender.

Click here to request your free trial and see how much time Ninjaone can save you today!

Preguntas frecuentes

What is the pricing model for Ninjaone?

NinjaOne uses a per-device pricing model, meaning the cost depends on the number of endpoints you manage. Pricing is customized based on your device count and the features you select, and you must request a custom quotes from their sales team.

Does NinjaOne include a full Professional Services Automation (PSA) tool?

Yes, Ninjaone offers its own integrated PSA solution to streamline billing, ticketing, and contract management. However, it also provides strong integration add-ons with many other leading PSA platforms, such as ConnectWise and Accelo.

How easy is it for smaller IT teams or MSPs to use?

NinjaOne is widely rated for its user-friendly interface and is built for efficiency. It offers free and unlimited onboarding and training, helping smaller it teams quickly adopt the platform and use its powerful automation features.

What types of devices and operating systems does the platform support?

The automated endpoint management platform supports a wide range of devices. This includes Windows, macOS, and Linux workstations and servers, as well as mobile devices via its Mobile Device Management (MDM) module.

What are the main limitations or disadvantages of the product?

The primary drawback is the lack of transparent pricing publicly listed on their website, which requires a custom quote. Additionally, the reporting features have been noted by many users as less robust compared to those of older, larger competitors.

Artículos relacionados