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Insightly vs Salesforce: Best CRM Platform in 2026?

por | Last updated Jun 2, 2026

Ganador
Fuerza de ventas
4.5
  • Einstein AI Forecasting
  • Unlimited Customization
  • Vast App Integrations
  • Análisis avanzado e informes
  • Agentforce Aplicación de IA Constructor
  • Email, Live Chat & Phone Support
  • Paid Plans from $25/user/mo
Subcampeón
Perspicazmente
4.1
  • Plan gratuito para 2 usuarios
  • Gestión de proyectos integrada
  • Más de 500 integraciones de aplicaciones
  • Scan Negocio Cards in App
  • Easy Setup, No Training
  • Vinculación de relaciones
  • Paid Plans from $29/user/mo

⚡ Quick Verdict:

  • Precios: Salesforce starts at $25/user/month vs Insightly at $29/user/month, though Salesforce’s higher tiers climb much faster.
  • Ideal para: Salesforce suits large companies needing advanced features, while Insightly fits pequeñas empresas wanting a user friendly interface.
  • Diferencia clave: Salesforce offers Einstein AI and deep customization. Insightly bundles CRM with project management in one platform.
  • Our pick: Salesforce for growing teams that need power. Insightly is the more affordable option for lean teams.
Insightly frente a Salesforce

Picking between Insightly vs Salesforce comes down to one pregunta.

Do you want a simple CRM or a powerful one?

Both tools help you manage customer relationships and track leads.

But they were built for very different kinds of businesses.

Insightly is light, fast, and friendly for small teams.

Salesforce is deep, flexible, and built for the enterprise.

Descripción general

Este Insightly frente a Salesforce comparison covers pricing, core features, and ease of use.

We also break down who each CRM platform works best for.

Our sources include published specs, documentation, and G2 reviews.

By the end, you can make informed decisions about Salesforce and Insightly.

¿Qué es Insightly?

Insightly is a CRM software built for small and medium sized businesses.

It blends customer relationship management with project tracking in one place.

The Insightly CRM is known for its user friendly interface and quick setup.

Salespeople and marketers can learn it without dedicated training.

It also handles contact management, custom dashboards, and email in one platform.

Insightly CRM Review: Better Than I Expected?

Perspicazmente

⭐ 4.1/5 | 💰 Desde $29/usuario/mes

A simple CRM platform for small businesses. It pairs sales and project management. Most users praise the easy setup.

Precios de Insightly

Here’s what Insightly costs in 2026. Let’s break down the pricing tiers.

PlanPrecioMejor para
Más$29/usuario/mesEquipos pequeños que comienzan
Profesional$49/usuario/mesEquipos de ventas en crecimiento
Empresa$99/usuario/mesLarger teams needing more access

Pricing verified June 2026.

Principales beneficios de Insightly

Plan gratuito: Yes. Insightly offers a free CRM for up to two users with essential features.

Prueba gratuita: Yes. Paid plans include a 14-day trial with no credit card needed.

📌 Nota: The free plan suits very small businesses. It lets you track leads and store customer information before you upgrade.

⚠️ Advertencia: Insightly is billed annually. Paying month-to-month costs more, so check the billing terms before you commit.

Principales ventajas de Insightly

Here’s what makes Insightly worth considering:

  • Fácil de aprender: The visual user interface and simple setup let new salespeople hit the ground running. No steep learning curve.
  • CRM plus projects: Insightly integrates CRM and project tracking. You manage both the sales process and delivery in one platform.
  • Relationship linking: This feature links customer records and interactions. It helps you map how clients connect to each other.
  • Aplicación móvil: The Insightly mobile app scans business cards and records voz memos. You can organize tasks and schedule meetings on the go.
  • Wide integrations: Insightly supports over 500 apps, including Google Apps, Google Drive, and Outlook. AppConnect builds no-code links with 1,000+ apps.
  • Affordable for SMBs: The pricing tiers stay friendly for businesses at each stage of growth. The free CRM start makes it an attractive option.
Página principal de Insightly

What Our Team Noticed

We haven’t had extensive hands-on time with Insightly yet. The notes below come from Insightly’s documentation and G2 reviews.

G2 reviews highlight the user friendly interface and fast onboarding. Reviewers say new users grasp the features quickly without dedicated training.

Some reviews flag performance slowdowns with very large datasets. The reportando and analysis tools are also called basic compared to bigger platforms.

Ventajas y desventajas de Insightly

✅ Ventajas
  • Free plan for up to two users
  • User friendly interface with fast setup
  • Built-in project management and tracking
  • Affordable option for small businesses
❌ Contras
  • Basic reporting and analytics
  • Slows down with very large data
  • Phone support costs extra

¿Qué es Salesforce?

Salesforce is a CRM platform built for companies with complex sales.

It runs on the Lightning Platform and offers deep customization.

Salesforce Sales Cloud handles large data volumes and global teams.

It is a widely used CRM platform for large companies.

The platform offers advanced automatización, analytics, and Einstein AI.

Análisis honesto de Salesforce CRM: véalo antes de usarlo.

Fuerza de ventas

⭐ 4,5/5 | 💰 Desde 25 $/usuario/mes

A powerful CRM platform for the enterprise. It offers Einstein AI and endless customization. Best for large sales teams.

Precios de Salesforce

Here’s what Salesforce costs in 2026. The pricing scales with each tier.

PlanPrecioMejor para
Lo esencial$25/usuario/mesSmall businesses and starters
Profesional75 dólares por usuario al mesEquipos de ventas completos
Empresa$150 por usuario al mesGrandes empresas que necesitan funciones avanzadas

Pricing verified June 2026.

Precios de Salesforce

Prueba gratuita: Yes. Salesforce offers a 14-30 day free trial depending on the product.

Free learning: Salesforce Trailhead gives free training on CRM setup and use.

📌 Nota: Salesforce pricing climbs fast. Higher Unlimited tiers can reach $300 to $330 per user per month for advanced features.

⚠️ Advertencia: The monthly fee does not include staff time or setup help. Salesforce often needs paid consultants to configure.

Principales ventajas de Salesforce

Here’s what makes Salesforce worth considering:

  • Inteligencia artificial Einstein: Salesforce features Einstein AI for predictive forecasting and insights. Einstein analytics helps sales teams spot deals worth chasing.
  • Personalización profunda: The Lightning Platform allows near unlimited customization. Developers can shape the CRM to fit almost any industry.
  • Automatización avanzada: It supports complex, automated customer journeys. This marketing automation can be tuned to specific industry needs.
  • Informes personalizados: Salesforce offers customizable reports and custom dashboards. You decide which details to track for your sales process.
  • Third party integrations: A huge network of third party integrations links CRM, ERP, and other tools across your contabilidad sistemas.
  • Strong support: Plans include email, live chat, and phone support. The community offers forums, documentation, and training materials.
Página principal de Salesforce

What Our Team Noticed

We haven’t had deep hands-on time with Salesforce yet. These notes come from Salesforce’s documentation and G2 reviews.

G2 reviews highlight the advanced analytics and the wide range of integrations. Reviewers praise how far the customization can go.

Many reviews also note the steep learning curve. New users often need dedicated training, and setup can take months to finish.

Ventajas y desventajas de Salesforce

✅ Ventajas
  • Einstein AI insights and predictive forecasting
  • Near unlimited customization on the Lightning Platform
  • Vast network of third party integrations
  • Email, live chat, and phone support included
❌ Contras
  • Steep learning curve and dedicated training
  • Setup can take months and need consultants
  • Pricing rises sharply at higher tiers

Comparación de características

Ready to dive into a detailed comparison of Insightly vs Salesforce?

We’ll explore nine key features. This helps you see which CRM platform fits your needs and your team.

CaracterísticaPerspicazmenteFuerza de ventas
Precio inicial$29/usuario/mes$25/usuario/mes
Plan gratuito✅ (2 usuarios)
Gestión de proyectos
AI Forecasting (Einstein)
Paneles de control personalizados
Third Party Integrations500+ appsVast network
Aplicación móvil
Facilidad de uso✅ Beginner❌ Steep
Mejor paraPequeñas empresasEmpresa

1. CRM Platform & Core Function

Perspicazmente: The Insightly CRM focuses on contact management and the sales process. It keeps customer information tidy and easy to find. Small teams can manage clients without a heavy setup.

CRM Insightly

Fuerza de ventas: Salesforce Sales Cloud handles complex sales and large data volumes. The CRM platform scales for global corporations. It is built to grow with big companies and their workflows.

Plataforma CRM de Salesforce

2. Ease of Use & Learning Curve

Perspicazmente: The user friendly interface is a clear strength. New salespeople and marketers can start fast without dedicated training. The simple setup makes it a friendly choice for businesses short on time.

CRM moderno e innovador

Fuerza de ventas: Salesforce carries a steep learning curve. Its complexity can overwhelm users new to CRM systems. Most teams need a skilled administrator to configure the platform.

⚠️ Advertencia: Salesforce setup can take months. Budget for training time and possible consultant fees before you switch.

3. Project Management & Tracking

Perspicazmente: Insightly offers project management built into the CRM. You handle sales and delivery in one platform. This project tracking is a real edge for service businesses and digital marketing agencies.

Gestión de proyectos con visión estratégica

Fuerza de ventas: Salesforce leans on add-ons or third party integrations for project work. Its core is sales, not delivery. You can add project tools, but they raise the cost and complexity.

4. IA y automatización

Perspicazmente: Insightly adds AI automations to speed up routine tasks. Still, it lacks the advanced automation that bigger platforms ship. The tools cover the basics for small teams.

Automatizaciones de IA de Insightly

Fuerza de ventas: Salesforce thrives on advanced automation and AI. Einstein AI powers predictive forecasting, while Agentforce supports Aplicación de inteligencia artificial development. This is where the platform pulls ahead.

Automatizaciones de IA de Salesforce

5. Informes y análisis

Perspicazmente: Insightly covers reporting with custom dashboards and custom reports. The analysis tools stay basic, though. They work for simple needs but not deep data crunching.

Informes perspicaces

Fuerza de ventas: Salesforce ships visual analytics and Einstein analytics for deeper insight. Reports are highly customizable. You pick the exact data to surface for each sales team.

Análisis visual de Salesforce

6. Integraciones

Perspicazmente: Insightly connects with over 500 business apps. That includes Google Apps, Google Drive, and Outlook. AppConnect is a no-code tool that links with 1,000+ apps.

Integraciones perfectas e intuitivas

Fuerza de ventas: Salesforce offers a vast network of third party integrations. It links CRM, ERP, and other business tools and contabilidad systems. This breadth is hard for rivals to match.

7. Aplicación móvil

Perspicazmente: The Insightly mobile app scans business cards and records voz memos. You can organize tasks and schedule meetings from your phone. It is handy for reps in the field.

Fuerza de ventas: The Salesforce mobile app adds offline access and AI-powered analytics. Field workers can pull data without a signal. Both apps live on Google Play and the Apple App Store.

8. Support & Resources

Perspicazmente: Insightly gives limited chat support to all users and email help to paid subscribers. Phone support needs a Premier Success plan. That adds to the cost for fast turnaround.

Soporte y gestión de incidencias de Insightly

Fuerza de ventas: Salesforce includes email, live chat, and phone support for stop-work issues. Free Trailhead courses teach CRM setup. The community shares forums and documentation.

Soporte al cliente de Salesforce Track

9. Marketing & Customer Journeys

Perspicazmente: Insightly handles email and basic marketing campaigns inside the CRM. It fits simple superar a for small teams. Heavy marketing automation is not its main focus.

Correo electrónico de Insightly

Fuerza de ventas: Salesforce supports complex, automated customer journeys. Its marketing and advertising tools tie into the wider platform. Salesforce holds a 22.44% share in sales enablement as of 2026.

Marketing y publicidad de Salesforce

10. Precios y costos

Vamos a comparar los planes de precios uno al lado del otro.

PlanPerspicazmenteFuerza de ventas
Gratis✅ (2 usuarios)
Nivel de entrada$29/user/mo (Plus)$25/user/mo (Essentials)
Nivel medio$49/user/mo (Professional)$75/user/mo (Professional)
Nivel superior$99/user/mo (Enterprise)$150/user/mo (Enterprise)

Perspicazmente: The pricing tiers stay friendly for small to medium sized businesses. A free CRM tier and a $29 entry plan make it an affordable option. The cost climbs gently as you grow.

Fuerza de ventas: Salesforce pricing starts low at $25 but rises fast. The higher tiers unlock more advanced features. Top Unlimited tiers can hit $300 to $330 per user, and the fee leaves out setup time and resources.

Diferentes escenarios

Si lo necesitaElegirPor qué
Presupuesto ajustadoPerspicazmenteFree plan and lower tiers
Funciones avanzadasFuerza de ventasEinstein AI and automation
Gestión de proyectosPerspicazmenteBuilt into the CRM
Heavy customizationFuerza de ventasLightning Platform
Apto para principiantesPerspicazmenteNo steep learning curve

💰 Tu presupuesto

Insightly is the affordable option for lean teams. Salesforce starts cheap but its advanced features push the price up fast.

🔌 Tu conjunto de tecnologías

Both link with Google Apps and Google Drive. Salesforce wins on the sheer range of third party integrations and accounting systems.

📝 Tu proceso de ventas

Simple pipelines run fine on Insightly. Complex, multi-stage sales with big data fit Salesforce Sales Cloud better.

🎓 Tu nivel de experiencia

New to CRM technology? Insightly’s user friendly interface is gentle. Salesforce rewards teams ready to invest in dedicated training.

Pruebas y demostraciones gratuitas 🆓

Test both before you buy. Insightly’s free plan and Salesforce’s trial let you compare similar features on a real project.

🛟 Opciones de soporte

Salesforce bundles email, chat, and phone support. Insightly charges extra for phone help, so factor that into the cost.

Guía de cambio

¿Ya utilizas alguna de estas herramientas? Esto es lo que puedes esperar si cambias.

🔄 ¿Estás pensando en cambiar de Insightly a Salesforce?

✅ Lo que ganarás:

  • Einstein AI and predictive forecasting
  • Near unlimited customization for developers
  • A wider set of third party integrations

❌ Lo que perderás:

  • Built-in project management and tracking
  • The free plan for two users
  • A quick, training-free setup

📋 Cómo cambiar:

  1. Export your data and customer information from Insightly
  2. Create a Salesforce account and pick a plan
  3. Import records and set up custom dashboards
🔄 ¿Estás pensando en cambiar de Salesforce a Insightly?

✅ Lo que ganarás:

  • A simpler, friendlier user interface
  • Project tracking inside the CRM
  • Lower pricing tiers and a free CRM start

❌ Lo que perderás:

  • Einstein analytics and deep reporting
  • The Lightning Platform customization
  • Bundled phone and live chat support

📋 Cómo cambiar:

  1. Export your records and reports from Salesforce
  2. Create an Insightly account and choose a plan
  3. Use the data importer to load your contacts

What Our Review Didn’t Cover

This comparison focused on small businesses and growing sales teams. We didn’t test enterprise SSO, bulk licensing, or custom API builds in depth. Our notes are based on the June 2026 versions of both platforms. If you manage hundreds of users or work in a regulated market, your needs may differ from what we’ve covered here.

Veredicto final

CategoríaGanador
💰 PreciosPerspicazmente
🚀 Características principalesFuerza de ventas
🤖 IA y automatizaciónFuerza de ventas
📊 InformandoFuerza de ventas
👶 Facilidad de usoPerspicazmente
🔌 IntegracionesFuerza de ventas
🏆 Ganador absolutoFuerza de ventas

🏆 GANADOR: SALESFORCE

Salesforce wins 4 out of 6 categories.

Ideal para: Large companies, complex sales teams, and businesses that need advanced features and customization.

Salesforce and Insightly are two very different CRM platforms.

Salesforce is built for power, scale, and deep customization.

Insightly is built for simplicity, speed, and small businesses.

Insightly is excellent for lean teams that want a free CRM and easy setup. It is the more affordable option, and the project tracking is a bonus.

However, if you need advanced features, Einstein AI, and room to grow, Salesforce is the better CRM for most expanding companies.

Más de Insightly comparado

Así es como Insightly se compara con otros competidores:

Insightly frente a HubSpot

Insightly gana en: Built-in project tracking, lower paid pricing, simpler setup for small teams

HubSpot triunfa en: Stronger marketing automation, a larger free CRM tier, deeper content tools

Insightly frente a Zoho CRM

Insightly gana en: Cleaner user interface, tighter project management, easier onboarding

Zoho CRM gana en: Lower entry price, more built-in apps, broader customization options

Insightly frente a Pipedrive

Insightly gana en: Project tracking, relationship linking, all-in-one contact management

Pipedrive gana en: Visual sales pipeline, faster deal entry, leaner focus on sales only

Más sobre Salesforce Comparado

Así es como Salesforce se compara con otros competidores:

Las 5 mejores alternativas a Salesforce CRM para pequeñas empresas

Salesforce frente a HubSpot

Salesforce gana en: Deeper customization, Einstein AI forecasting, scale for big sales teams

HubSpot triunfa en: Gentler learning curve, all-in-one marketing, friendlier free plan

Salesforce frente a Zoho CRM

Salesforce gana en: Advanced analytics, vast integrations, enterprise-ready workflows

Zoho CRM gana en: Far lower cost, quicker setup, better value for pequeña empresa

Salesforce vs Freshsales

Salesforce gana en: Platform depth, custom reports, breadth of third party integrations

Freshsales gana en: Simpler pricing, faster start, lighter feel for small teams

Preguntas frecuentes

¿Para qué sirve Insightly?

Insightly is good for small to mid-sized businesses that want an affordable, easy CRM. It pairs customer relationship management with project tracking in one platform.

¿Qué software es mejor que Salesforce?

It depends on your needs. For simpler, cheaper setups, HubSpot, Zoho CRM, or Insightly often fit better. For enterprise power and customization, few platforms beat Salesforce.

¿Quién usa Insightly?

Small businesses, sales teams, and digital marketing agencies use Insightly. It suits companies that want a user friendly interface without a steep learning curve or dedicated training.

¿Sigue siendo Salesforce la mejor opción? mejor CRM?

For large enterprises, Salesforce is still a top CRM thanks to Einstein AI and deep customization. Smaller teams may find simpler, more affordable platforms a better fit.

¿Quién es el mayor competidor de Salesforce?

HubSpot and Microsoft Dynamics are among the biggest rivals. Zoho CRM, Pipedrive, and Insightly also compete, mostly for small and medium sized businesses on price and ease.

Fahim Joharder, Fundador

Fahim Joharder, Fundador

Hemos probado más de 900 herramientas de IA. Contamos con más de 250.000 lectores mensuales.

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