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Insightly vs Salesforce: Best CRM Platform in 2026?

bởi | Last updated Jun 2, 2026

Người thắng
Salesforce
4.5
  • Einstein AI Forecasting
  • Unlimited Customization
  • Vast App Integrations
  • Phân tích và báo cáo nâng cao
  • Agentforce Ứng dụng AI Nhà xây dựng
  • Email, Live Chat & Phone Support
  • Paid Plans from $25/user/mo
Chạy lên
Sâu sắc
4.1
  • Gói miễn phí dành cho 2 người dùng
  • Quản lý dự án tích hợp
  • Hơn 500 ứng dụng tích hợp
  • Scan Việc kinh doanh Cards in App
  • Easy Setup, No Training
  • Liên kết mối quan hệ
  • Paid Plans from $29/user/mo

⚡ Quick Verdict:

  • Chạy: Salesforce starts at $25/user/month vs Insightly at $29/user/month, though Salesforce’s higher tiers climb much faster.
  • Phù hợp nhất cho: Salesforce suits large companies needing advanced features, while Insightly fits doanh nghiệp nhỏ wanting a user friendly interface.
  • Điểm khác biệt chính: Salesforce offers Einstein AI and deep customization. Insightly bundles CRM with project management in one platform.
  • Our pick: Salesforce for growing teams that need power. Insightly is the more affordable option for lean teams.
Insightly so với Salesforce

Picking between Insightly vs Salesforce comes down to one câu hỏi.

Do you want a simple CRM or a powerful one?

Both tools help you manage customer relationships and track leads.

But they were built for very different kinds of businesses.

Insightly is light, fast, and friendly for small teams.

Salesforce is deep, flexible, and built for the enterprise.

Toàn cảnh

Cái này Insightly so với Salesforce comparison covers pricing, core features, and ease of use.

We also break down who each CRM platform works best for.

Our sources include published specs, documentation, and G2 reviews.

By the end, you can make informed decisions about Salesforce and Insightly.

Insightly là gì?

Insightly is a CRM software built for small and medium sized businesses.

It blends customer relationship management with project tracking in one place.

The Insightly CRM is known for its user friendly interface and quick setup.

Salespeople and marketers can learn it without dedicated training.

It also handles contact management, custom dashboards, and email in one platform.

Đánh giá Insightly CRM: Tốt hơn mong đợi?

Sâu sắc

⭐ 4.1/5 | 💰 Từ 29 đô la/người dùng/tháng

A simple CRM platform for small businesses. It pairs sales and project management. Most users praise the easy setup.

Định giá Insightly

Here’s what Insightly costs in 2026. Let’s break down the pricing tiers.

Kế hoạchGiáTốt nhất cho
Thêm vào đó29 đô la/người dùng/thángCác nhóm nhỏ mới bắt đầu
Chuyên nghiệp49 đô la/người dùng/thángPhát triển đội ngũ bán hàng
Doanh nghiệp99 đô la/người dùng/thángLarger teams needing more access

Pricing verified June 2026.

Lợi ích hàng đầu của Insightly

Gói miễn phí: Yes. Insightly offers a free CRM for up to two users with essential features.

Dùng thử miễn phí: Yes. Paid plans include a 14-day trial with no credit card needed.

📌 Ghi chú: The free plan suits very small businesses. It lets you track leads and store customer information before you upgrade.

⚠️ Cảnh báo: Insightly is billed annually. Paying month-to-month costs more, so check the billing terms before you commit.

Những lợi ích chính của Insightly

Here’s what makes Insightly worth considering:

  • Dễ học: The visual user interface and simple setup let new salespeople hit the ground running. No steep learning curve.
  • CRM plus projects: Insightly integrates CRM and project tracking. You manage both the sales process and delivery in one platform.
  • Relationship linking: This feature links customer records and interactions. It helps you map how clients connect to each other.
  • Ứng dụng di động: The Insightly mobile app scans business cards and records tiếng nói memos. You can organize tasks and schedule meetings on the go.
  • Wide integrations: Insightly supports over 500 apps, including Google Apps, Google Drive, and Outlook. AppConnect builds no-code links with 1,000+ apps.
  • Affordable for SMBs: The pricing tiers stay friendly for businesses at each stage of growth. The free CRM start makes it an attractive option.
Trang chủ Insightly

What Our Team Noticed

We haven’t had extensive hands-on time with Insightly yet. The notes below come from Insightly’s documentation and G2 reviews.

G2 reviews highlight the user friendly interface and fast onboarding. Reviewers say new users grasp the features quickly without dedicated training.

Some reviews flag performance slowdowns with very large datasets. The báo cáo and analysis tools are also called basic compared to bigger platforms.

Ưu điểm và nhược điểm của Insightly

✅ Ưu điểm
  • Free plan for up to two users
  • User friendly interface with fast setup
  • Built-in project management and tracking
  • Affordable option for small businesses
❌ Nhược điểm
  • Basic reporting and analytics
  • Slows down with very large data
  • Phone support costs extra

Salesforce là gì?

Salesforce is a CRM platform built for companies with complex sales.

It runs on the Lightning Platform and offers deep customization.

Salesforce Sales Cloud handles large data volumes and global teams.

It is a widely used CRM platform for large companies.

The platform offers advanced tự động hóa, analytics, and Einstein AI.

Đánh giá trung thực về Salesforce CRM - Xem trước khi sử dụng

Salesforce

⭐ 4.5/5 | 💰 Từ 25 đô la/người dùng/tháng

A powerful CRM platform for the enterprise. It offers Einstein AI and endless customization. Best for large sales teams.

Bảng giá Salesforce

Here’s what Salesforce costs in 2026. The pricing scales with each tier.

Kế hoạchGiáTốt nhất cho
Những điều cần thiết25 đô la/người dùng/thángSmall businesses and starters
Chuyên nghiệp75 đô la/người dùng/thángĐội ngũ bán hàng đầy đủ
Doanh nghiệp150 đô la/người dùng/thángCác công ty lớn cần các tính năng nâng cao

Pricing verified June 2026.

Bảng giá Salesforce

Dùng thử miễn phí: Yes. Salesforce offers a 14-30 day free trial depending on the product.

Free learning: Salesforce Trailhead gives free training on CRM setup and use.

📌 Ghi chú: Salesforce pricing climbs fast. Higher Unlimited tiers can reach $300 to $330 per user per month for advanced features.

⚠️ Cảnh báo: The monthly fee does not include staff time or setup help. Salesforce often needs paid consultants to configure.

Những lợi ích chính của Salesforce

Here’s what makes Salesforce worth considering:

  • Trí tuệ nhân tạo Einstein: Salesforce features Einstein AI for predictive forecasting and insights. Einstein analytics helps sales teams spot deals worth chasing.
  • Tùy chỉnh chuyên sâu: The Lightning Platform allows near unlimited customization. Developers can shape the CRM to fit almost any industry.
  • Tự động hóa tiên tiến: It supports complex, automated customer journeys. This marketing automation can be tuned to specific industry needs.
  • Báo cáo tùy chỉnh: Salesforce offers customizable reports and custom dashboards. You decide which details to track for your sales process.
  • Third party integrations: A huge network of third party integrations links CRM, ERP, and other tools across your kế toán hệ thống.
  • Strong support: Plans include email, live chat, and phone support. The community offers forums, documentation, and training materials.
Trang chủ Salesforce

What Our Team Noticed

We haven’t had deep hands-on time with Salesforce yet. These notes come from Salesforce’s documentation and G2 reviews.

G2 reviews highlight the advanced analytics and the wide range of integrations. Reviewers praise how far the customization can go.

Many reviews also note the steep learning curve. New users often need dedicated training, and setup can take months to finish.

Ưu điểm và nhược điểm của Salesforce

✅ Ưu điểm
  • Einstein AI insights and predictive forecasting
  • Near unlimited customization on the Lightning Platform
  • Vast network of third party integrations
  • Email, live chat, and phone support included
❌ Nhược điểm
  • Steep learning curve and dedicated training
  • Setup can take months and need consultants
  • Pricing rises sharply at higher tiers

So sánh tính năng

Ready to dive into a detailed comparison of Insightly vs Salesforce?

We’ll explore nine key features. This helps you see which CRM platform fits your needs and your team.

Tính năngSâu sắcSalesforce
Giá khởi điểm29 đô la/người dùng/tháng25 đô la/người dùng/tháng
Gói miễn phí✅ (2 người dùng)
Quản lý dự án
AI Forecasting (Einstein)
Bảng điều khiển tùy chỉnh
Third Party Integrations500+ appsVast network
Ứng dụng di động
Dễ sử dụng✅ Beginner❌ Steep
Tốt nhất choDoanh nghiệp nhỏDoanh nghiệp

1. CRM Platform & Core Function

Thông minh: The Insightly CRM focuses on contact management and the sales process. It keeps customer information tidy and easy to find. Small teams can manage clients without a heavy setup.

Insightly CRM

Salesforce: Salesforce Sales Cloud handles complex sales and large data volumes. The CRM platform scales for global corporations. It is built to grow with big companies and their workflows.

Nền tảng CRM Salesforce

2. Ease of Use & Learning Curve

Thông minh: The user friendly interface is a clear strength. New salespeople and marketers can start fast without dedicated training. The simple setup makes it a friendly choice for businesses short on time.

Insightly Modern CRM

Salesforce: Salesforce carries a steep learning curve. Its complexity can overwhelm users new to CRM systems. Most teams need a skilled administrator to configure the platform.

⚠️ Cảnh báo: Salesforce setup can take months. Budget for training time and possible consultant fees before you switch.

3. Project Management & Tracking

Thông minh: Insightly offers project management built into the CRM. You handle sales and delivery in one platform. This project tracking is a real edge for service businesses and digital marketing agencies.

Quản lý dự án thấu đáo

Salesforce: Salesforce leans on add-ons or third party integrations for project work. Its core is sales, not delivery. You can add project tools, but they raise the cost and complexity.

4. Trí tuệ nhân tạo & Tự động hóa

Thông minh: Insightly adds AI automations to speed up routine tasks. Still, it lacks the advanced automation that bigger platforms ship. The tools cover the basics for small teams.

Tự động hóa AI Insightly

Salesforce: Salesforce thrives on advanced automation and AI. Einstein AI powers predictive forecasting, while Agentforce supports Ứng dụng AI development. This is where the platform pulls ahead.

Tự động hóa AI của Salesforce

5. Báo cáo & Phân tích

Thông minh: Insightly covers reporting with custom dashboards and custom reports. The analysis tools stay basic, though. They work for simple needs but not deep data crunching.

Báo cáo Insightly

Salesforce: Salesforce ships visual analytics and Einstein analytics for deeper insight. Reports are highly customizable. You pick the exact data to surface for each sales team.

Phân tích trực quan Salesforce

6. Sự tích hợp

Thông minh: Insightly connects with over 500 business apps. That includes Google Apps, Google Drive, and Outlook. AppConnect is a no-code tool that links with 1,000+ apps.

Tích hợp liền mạch Insightly

Salesforce: Salesforce offers a vast network of third party integrations. It links CRM, ERP, and other business tools and kế toán systems. This breadth is hard for rivals to match.

7. Ứng dụng di động

Thông minh: The Insightly mobile app scans business cards and records tiếng nói memos. You can organize tasks and schedule meetings from your phone. It is handy for reps in the field.

Salesforce: The Salesforce mobile app adds offline access and AI-powered analytics. Field workers can pull data without a signal. Both apps live on Google Play and the Apple App Store.

8. Support & Resources

Thông minh: Insightly gives limited chat support to all users and email help to paid subscribers. Phone support needs a Premier Success plan. That adds to the cost for fast turnaround.

Hỗ trợ và quản lý vé Insightly

Salesforce: Salesforce includes email, live chat, and phone support for stop-work issues. Free Trailhead courses teach CRM setup. The community shares forums and documentation.

Salesforce Theo dõi Hỗ trợ Khách hàng

9. Marketing & Customer Journeys

Thông minh: Insightly handles email and basic marketing campaigns inside the CRM. It fits simple tiếp cận cộng đồng for small teams. Heavy marketing automation is not its main focus.

Email Insightly

Salesforce: Salesforce supports complex, automated customer journeys. Its marketing and advertising tools tie into the wider platform. Salesforce holds a 22.44% share in sales enablement as of 2026.

Tiếp thị và quảng cáo của Salesforce

10. Định giá & Chi phí

Hãy cùng so sánh các gói giá cạnh nhau.

Kế hoạchSâu sắcSalesforce
Miễn phí✅ (2 người dùng)
Cấp độ cơ bản$29/user/mo (Plus)$25/user/mo (Essentials)
Hạng trung$49/user/mo (Professional)$75/user/mo (Professional)
Hạng cao nhất$99/user/mo (Enterprise)$150/user/mo (Enterprise)

Thông minh: The pricing tiers stay friendly for small to medium sized businesses. A free CRM tier and a $29 entry plan make it an affordable option. The cost climbs gently as you grow.

Salesforce: Salesforce pricing starts low at $25 but rises fast. The higher tiers unlock more advanced features. Top Unlimited tiers can hit $300 to $330 per user, and the fee leaves out setup time and resources.

Các kịch bản khác nhau

Nếu bạn cần…ChọnTại sao
Ngân sách eo hẹpSâu sắcFree plan and lower tiers
Tính năng nâng caoSalesforceEinstein AI and automation
Quản lý dự ánSâu sắcBuilt into the CRM
Heavy customizationSalesforceLightning Platform
Thân thiện với người mới bắt đầuSâu sắcNo steep learning curve

💰 Ngân sách của bạn

Insightly is the affordable option for lean teams. Salesforce starts cheap but its advanced features push the price up fast.

🔌 Bộ công nghệ của bạn

Both link with Google Apps and Google Drive. Salesforce wins on the sheer range of third party integrations and accounting systems.

📝 Quy trình bán hàng của bạn

Simple pipelines run fine on Insightly. Complex, multi-stage sales with big data fit Salesforce Sales Cloud better.

🎓 Trình độ kinh nghiệm của bạn

New to CRM technology? Insightly’s user friendly interface is gentle. Salesforce rewards teams ready to invest in dedicated training.

🆓 Dùng thử và bản demo miễn phí

Test both before you buy. Insightly’s free plan and Salesforce’s trial let you compare similar features on a real project.

🛟 Các tùy chọn hỗ trợ

Salesforce bundles email, chat, and phone support. Insightly charges extra for phone help, so factor that into the cost.

Hướng dẫn chuyển đổi

Bạn đã sử dụng một trong những công cụ này rồi? Dưới đây là những điều bạn cần biết nếu chuyển sang sử dụng công cụ khác.

🔄 Bạn đang chuyển từ Insightly sang Salesforce?

✅ Những lợi ích bạn sẽ nhận được:

  • Einstein AI and predictive forecasting
  • Near unlimited customization for developers
  • A wider set of third party integrations

❌ Những gì bạn sẽ mất:

  • Built-in project management and tracking
  • The free plan for two users
  • A quick, training-free setup

📋 Cách chuyển đổi:

  1. Export your data and customer information from Insightly
  2. Create a Salesforce account and pick a plan
  3. Import records and set up custom dashboards
🔄 Bạn đang chuyển từ Salesforce sang Insightly?

✅ Những lợi ích bạn sẽ nhận được:

  • A simpler, friendlier user interface
  • Project tracking inside the CRM
  • Lower pricing tiers and a free CRM start

❌ Những gì bạn sẽ mất:

  • Einstein analytics and deep reporting
  • The Lightning Platform customization
  • Bundled phone and live chat support

📋 Cách chuyển đổi:

  1. Export your records and reports from Salesforce
  2. Create an Insightly account and choose a plan
  3. Use the data importer to load your contacts

What Our Review Didn’t Cover

This comparison focused on small businesses and growing sales teams. We didn’t test enterprise SSO, bulk licensing, or custom API builds in depth. Our notes are based on the June 2026 versions of both platforms. If you manage hundreds of users or work in a regulated market, your needs may differ from what we’ve covered here.

Phán quyết cuối cùng

LoạiNgười thắng
💰 Giá cảSâu sắc
🚀 Các tính năng chínhSalesforce
🤖 Trí tuệ nhân tạo & Tự động hóaSalesforce
📊 Báo cáoSalesforce
👶 Dễ sử dụngSâu sắc
🔌 Tích hợpSalesforce
🏆 Người chiến thắng chung cuộcSalesforce

🏆 NGƯỜI CHIẾN THẮNG: SALESFORCE

Salesforce wins 4 out of 6 categories.

Phù hợp nhất cho: Large companies, complex sales teams, and businesses that need advanced features and customization.

Salesforce and Insightly are two very different CRM platforms.

Salesforce is built for power, scale, and deep customization.

Insightly is built for simplicity, speed, and small businesses.

Insightly is excellent for lean teams that want a free CRM and easy setup. It is the more affordable option, and the project tracking is a bonus.

However, if you need advanced features, Einstein AI, and room to grow, Salesforce is the better CRM for most expanding companies.

So sánh chi tiết hơn với Insightly

Dưới đây là cách Insightly so sánh với các đối thủ cạnh tranh khác:

Insightly so với HubSpot

Insightly thắng nhờ: Built-in project tracking, lower paid pricing, simpler setup for small teams

HubSpot thắng nhờ: Stronger marketing automation, a larger free CRM tier, deeper content tools

So sánh Insightly và Zoho CRM

Insightly thắng nhờ: Cleaner user interface, tighter project management, easier onboarding

Zoho CRM vượt trội ở các điểm sau: Lower entry price, more built-in apps, broader customization options

Insightly so với Pipedrive

Insightly thắng nhờ: Project tracking, relationship linking, all-in-one contact management

Pipedrive thắng nhờ: Visual sales pipeline, faster deal entry, leaner focus on sales only

So sánh chi tiết hơn về Salesforce

Dưới đây là cách Salesforce so sánh với các đối thủ cạnh tranh khác:

Top 5 giải pháp thay thế Salesforce CRM tốt nhất cho doanh nghiệp nhỏ

Salesforce so với HubSpot

Salesforce thắng thế nhờ: Deeper customization, Einstein AI forecasting, scale for big sales teams

HubSpot thắng nhờ: Gentler learning curve, all-in-one marketing, friendlier free plan

Salesforce so với Zoho CRM

Salesforce thắng thế nhờ: Advanced analytics, vast integrations, enterprise-ready workflows

Zoho CRM vượt trội ở các điểm sau: Far lower cost, quicker setup, better value for doanh nghiệp nhỏ

Salesforce so với Freshsales

Salesforce thắng thế nhờ: Platform depth, custom reports, breadth of third party integrations

Freshsales thắng nhờ: Simpler pricing, faster start, lighter feel for small teams

Câu hỏi thường gặp

Insightly có ích gì?

Insightly is good for small to mid-sized businesses that want an affordable, easy CRM. It pairs customer relationship management with project tracking in one platform.

Phần mềm nào tốt hơn Salesforce?

It depends on your needs. For simpler, cheaper setups, HubSpot, Zoho CRM, or Insightly often fit better. For enterprise power and customization, few platforms beat Salesforce.

Ai sử dụng Insightly?

Small businesses, sales teams, and digital marketing agencies use Insightly. It suits companies that want a user friendly interface without a steep learning curve or dedicated training.

Liệu Salesforce vẫn còn là... CRM tốt nhất?

For large enterprises, Salesforce is still a top CRM thanks to Einstein AI and deep customization. Smaller teams may find simpler, more affordable platforms a better fit.

Ai là đối thủ cạnh tranh lớn nhất của Salesforce?

HubSpot and Microsoft Dynamics are among the biggest rivals. Zoho CRM, Pipedrive, and Insightly also compete, mostly for small and medium sized businesses on price and ease.

Fahim Joharder, Người sáng lập

Fahim Joharder, Người sáng lập

Đã thử nghiệm hơn 900 công cụ AI. Hơn 250.000 độc giả mỗi tháng.

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