Inicio rápido
Esta guía cubre todas las funciones de Slack:
- Empezando — Crear cuenta y configuración básica
- Cómo usar la plataforma de reuniones — Host video calls and huddles directly in Slack
- Cómo usar Tech Optimizer — Manage your tools and connect apps
- Cómo usar Slack Connect — Collaborate with external partners securely
- Cómo usar el Generador de flujos de trabajo — Automate tasks without coding
- Cómo utilizar el uso compartido de documentos — Share files and collaborate in real time
- Cómo usar la mensajería de audio y video — Record short videos and voice clips
- Cómo usar el Administrador de proyectos — Track tasks and deadlines within channels
- Cómo utilizar la seguridad y la privacidad de los datos — Protect your team’s communications
- Cómo usar Slackbot — Get instant help and set reminders
Tiempo necesario: 5 minutos por función
También en esta guía: Consejos profesionales | Errores comunes | Solución de problemas | Precios | Alternativas
¿Por qué confiar en esta guía?
Llevo más de 3 años usando Slack y he probado todas las funciones que se describen aquí. Este tutorial sobre cómo usar Slack se basa en mi experiencia práctica, no en publicidad engañosa ni en capturas de pantalla de proveedores.
Slack is the place where people, productivity and automatización tools, and communication come together so teams can get their best work done.
Pero la mayoría de los usuarios solo aprovechan una pequeña parte de lo que puede hacer.
Esta guía le muestra cómo utilizar todas las funciones principales.
Paso a paso, con capturas de pantalla y consejos profesionales.
Tutorial de Slack
Este completo tutorial de Slack te guía paso a paso por todas las funciones, desde la configuración inicial hasta consejos avanzados que te convertirán en un usuario experto.
Flojo
The collaboration hub where your team communicates in real time. Slack brings channels, direct messages, and apps together in one searchable platform. Start conversations, share files, and connect your favorite tools — all in one place.
Primeros pasos con Slack
Antes de utilizar cualquier función, complete esta configuración inicial.
Tarda unos 3 minutos.
To get started, download the desktop app and check out the guide for a quick tour.
Ahora vamos a repasar cada paso.
Paso 1: Crea tu cuenta
Go to Slack’s website at slack.com.
Haz clic en "Comenzar" o "Registrarse".
Introduce tu correo electrónico de trabajo y crea una contraseña.
✓ Control: Comprueba tu bandeja de entrada para recibir un correo electrónico de confirmación.
Paso 2: Descarga o accede a la aplicación.
Download Slack for Impermeable, Windows, iOS, or Android from your device’s app store.
You can also use Slack directly in your browser on any computer.
Inicia sesión con tu nueva cuenta.
Así es como se ve el panel de control:
✓ Control: Deberías ver la barra lateral principal con los canales y los mensajes directos.
Paso 3: Completar la configuración inicial
Ensure your profile information is up to date and upload a profile picture of yourself.
Click your profile picture to manage your profile and preferences.
Set up notifications to be paused during non-work hours.
✅ Hecho: Estás listo para usar cualquiera de las funciones a continuación.
Cómo usar la plataforma de reuniones Slack
Reunión Plataforma lets you host video calls and huddles directly inside Slack channels.
Aquí te mostramos cómo usarlo paso a paso.
Vea Meeting Platform en acción:
Ahora vamos a desglosar cada paso.
Step 1: Start a Huddle
Open any channel or direct message where you want to connect with teammates.
Click the headphone icon in the bottom-left corner to start a huddle.
Step 2: Invite Participants
Your teammates in the channel will see the huddle is active.
They can join instantáneamente by clicking the same headphone icon.
Así es como se ve:
✓ Control: You should see participant avatars and audio controls.
Step 3: Share Your Screen
Click the screen share button to present your work during the huddle.
You can also turn on your camera for face-to-face conversations.
✅ Resultado: You’ve started a real-time voz or video session with your team.
💡 Consejo profesional: Huddles are perfect for quick conversations that would take too long to type. They’re available in all paid plans and provide an easy way to communicate without scheduling a formal meeting.
Cómo usar Slack Tech Optimizer
Optimizador tecnológico lets you manage your tools and connect your favorite apps to Slack.
Aquí te mostramos cómo usarlo paso a paso.
Vea Tech Optimizer en acción:
Ahora vamos a desglosar cada paso.
Step 1: Access the App Directory
Click “More” in the sidebar and select “Apps.”
You can also use the search bar to find specific apps like Google Drive, Fuerza de ventas, or Trello.
Step 2: Install Your Apps
Navegar the App Directory and click “Add” next to the apps you want to connect.
Follow the authorization prompts to give Slack access to your tools.
✓ Control: You should see your connected apps in the sidebar.
Step 3: Configure App Settings
Click on the installed app to customize notifications and features.
Set which channels receive updates from each connected tool.
✅ Resultado: Your favorite tools now send notifications and updates directly into Slack.
💡 Consejo profesional: The Slack developer platform revolves around Slack apps. You can explore resources and create custom workflow steps using the Bolt framework for even deeper integration with your tech stack.
Cómo usar Slack Connect
Conexión con Slack lets you collaborate with external partners, vendors, and clients securely.
Aquí te mostramos cómo usarlo paso a paso.
Mira Slack Connect en acción:
Ahora vamos a desglosar cada paso.
Paso 1: Crea un canal de Slack Connect
Click the plus icon next to “Channels” in your sidebar.
Select “Create a channel” and toggle on “Share outside your organization.”
Paso 2: Invitar a socios externos
Enter the email addresses of the people you want to collaborate with.
Slack sends them an invitation to join the shared channel.
✓ Control: You should see a “Pending” status next to invited partners.
Step 3: Start Collaborating
Once partners accept, you can post messages, share files, and even start conversations in real time.
Treat it like any internal channel — just with external collaborators.
✅ Resultado: You’ve created a secure space to work with clients without email chains.
💡 Consejo profesional: Slack Connect channels are great for replacing long email threads. You can mention specific people to get their attention and respond to feedback much faster than traditional communication methods.
Cómo usar el creador de flujos de trabajo de Slack
Flujo de trabajo Constructor lets you automate repetitive tasks without any coding knowledge.
Aquí te mostramos cómo usarlo paso a paso.
Vea Workflow Builder en acción:
Ahora vamos a desglosar cada paso.
Paso 1: Abra el Generador de flujos de trabajo
Haga clic en “Automatización” in the sidebar, then select “Workflow Builder.
You can also access it from the “Tools” menu in your workspace settings.
Paso 2: Elige un desencadenante
Select what starts your workflow — a new channel message, emoji reaction, or scheduled time.
Common triggers include someone joining a channel or posting a specific keyword.
✓ Control: You should see your trigger connected to the workflow canvas.
Step 3: Add Steps and Publish
Add actions like sending a message, creating a form, or updating a channel.
Click “Publish” when ready to make your workflow live.
✅ Resultado: Your automation runs automatically whenever the trigger conditions are met.
💡 Consejo profesional: Slack offers a no-code tool to build workflows called Workflow Builder. Use it to automate onboarding, collect feedback from your community, or send reminders — all without writing a single line of code.
Cómo usar la función de compartir documentos de Slack
Compartir documentos lets you upload files and collaborate on documents within channels.
Aquí te mostramos cómo usarlo paso a paso.
Vea cómo funciona el uso compartido de documentos:
Ahora vamos a desglosar cada paso.
Step 1: Upload a File
Click the plus icon in the message field and select “Upload from your computer.”
You can also drag and drop files directly into any channel or direct message.
Step 2: Add Context and Share
Write a brief description of the file before sending.
Tag the right people using @mentions to get their attention.
✓ Control: You should see the file preview appear in the channel.
Step 3: Search and Access Files Later
Use the search bar to find any file you’ve shared or received.
Click “Files” in the sidebar to browse all documents in your workspace.
✅ Resultado: Your documents are now accessible to the right team members.
💡 Consejo profesional: Slack allows users to upload files from their computer to share important information in conversations. Connect Google Drive or Dropbox to share files without leaving Slack and keep everything searchable.
Cómo usar la mensajería de audio y video de Slack
Mensajería de audio y video lets you record short videos and voice clips to share asynchronously.
Aquí te mostramos cómo usarlo paso a paso.
Vea cómo funciona la mensajería de audio y vídeo:
Ahora vamos a desglosar cada paso.
Step 1: Record a Video Clip
Click the video camera icon in the message field.
Allow Slack to access your camera and microphone when prompted.
Step 2: Review and Send
Click the red record button to start recording your clip.
Watch your recording and reshoot if needed before sending.
✓ Control: You should see your video preview with playback controls.
Step 3: Record Audio-Only Clips
Click the microphone icon instead for voice-only messages.
Perfect for quick updates when you don’t need to be on camera.
✅ Resultado: You’ve sent a personal video or voice message that teammates can watch on their own time.
💡 Consejo profesional: Slack videos and short videos are great for explaining complex topics that would take too long to type. Use them to provide detailed feedback, walk through design changes, or share quick updates with your community.
Cómo usar el gestor de proyectos de Slack
Gerente de proyecto lets you track tasks and deadlines directly within Slack channels.
Aquí te mostramos cómo usarlo paso a paso.
Vea Project Manager en acción:
Ahora vamos a desglosar cada paso.
Step 1: Create a Canvas
Click the canvas icon in any channel to create a shared workspace.
Name your canvas to reflect the project or topic.
Step 2: Add Tasks and Checklists
Use the checklist feature to add action items with assignees and due dates.
Team members can check off tasks as they complete them.
✓ Control: You should see your tasks listed with checkboxes.
Step 3: Set Reminders
Use Slackbot to set reminders for important deadlines.
Type /remind in any channel to schedule a notification.
✅ Resultado: Your project details are organized and accessible to everyone on the team.
💡 Consejo profesional: You can access a list of your saved items and reminders from the sidebar. Use Canvas to keep all your project documentation, notas de la reunión, and resources in one place that your whole team can access.
Cómo usar la seguridad y la privacidad de los datos de Slack
Datos Seguridad y privacidad lets you protect your team’s communications and control access.
Aquí te mostramos cómo usarlo paso a paso.
Watch Data Security and Privacy in action:
Ahora vamos a desglosar cada paso.
Paso 1: Habilitar la autenticación de dos factores
Click your profile picture and select “Preferences.”
Navigate to “Account” and enable two-factor authentication.
Step 2: Manage Channel Privacy
Create private channels for sensitive discussions that only invited members can access.
Understand the difference between public and private channels.
✓ Control: You should see a lock icon next to private channels.
Step 3: Review App Permissions
Go to workspace settings and review which apps have access to your data.
Remove any apps you no longer use or trust.
✅ Resultado: Your workspace is now configured with stronger security controls.
💡 Consejo profesional: Enterprise Grid customers can use Enterprise Key Management for additional data protection. Check your workspace settings regularly to make sure only authorized apps and users have access to sensitive content.
How to Use Slack Slackbot
Bot de Slack lets you get instant help, set reminders, and automate simple responses.
Aquí te mostramos cómo usarlo paso a paso.
Mira Slackbot en acción:
Ahora vamos a desglosar cada paso.
Step 1: Set a Reminder
Type /remind @me [message] [time] in any channel or DM.
Slackbot will notify you at the scheduled time.
Step 2: Ask Slackbot Questions
Open a direct message with Slackbot by searching for it in the sidebar.
Ask questions about Slack features to get documentation and help.
✓ Control: You should see Slackbot’s response in your DM thread.
Step 3: Create Custom Responses
Workspace admins can create custom Slackbot responses for common questions.
Go to Settings > Customize > Slackbot to add new triggers.
✅ Resultado: Slackbot now assists your team with reminders and answers common questions.
💡 Consejo profesional: AI-powered tools like Slackbot and Agentforce provide assistance by summarizing information and enhancing efficiency. Use Slackbot’s custom responses to assist new team members with frequently asked questions about your job, practice, or workspace.
Consejos y atajos profesionales para Slack
After testing Slack for over 3 years, here are my best tips to stay productive and organized.
Atajos de teclado
| Acción | Atajo |
|---|---|
| Quick Switcher (search channels) | Cmd/Ctrl + K |
| New Message | Cmd/Ctrl + N |
| Search Everything | Cmd/Ctrl + G |
| Edit Last Message | ↑ Arrow |
| Mark All as Read | Mayús + Esc |
| Alternar barra lateral | Cmd/Ctrl + Shift + D |
Características ocultas que la mayoría de la gente pasa por alto
- Secciones de la barra lateral: Liberally use channel muting and sidebar sections to keep the noise to a dull roar. Create custom sections for starred channels, DMs, and project-specific topics.
- Grupos de usuarios: You can create user groups to notify groups of people at once rather than mentioning each person individually. Perfect for teams, departments, or cross-functional groups.
- Reacciones Emoji: Emoji reactions are a quick way to respond to any message in Slack. Use them to acknowledge messages without cluttering the channel with “thanks” replies.
- Thread Replies: Keep conversations organized by replying in threads rather than the main channel. This helps others follow the main topic without getting lost. It matters that everyone can find context when they need it.
- Mensajes programados: When your message has landed, you can schedule sends for the right time. This is helpful for sending messages to teammates in different time zones or scheduling updates for company events.
Errores comunes que debes evitar en Slack
Mistake #1: Using DMs for Everything
❌ Incorrecto: Sending every conversation through direct messages, making it impossible for others to find context or join discussions.
✅ Derecha: Use DMs for one-off conversations that don’t require an entire channel of people to weigh in. I agree that some things should be private, but for project work, use channels so conversations are searchable and accessible to the team.
Mistake #2: Not Setting Notification Boundaries
❌ Incorrecto: Leaving all notifications on and getting pinged 24/7, leading to burnout and distraction.
✅ Derecha: Set up notifications to be paused during non-work hours. Customize which channels can send you alerts and set your status to “Do Not Disturb” when you need focus time. You can leave the rest to catch up más tarde.
Mistake #3: Creating Too Many Channels
❌ Incorrecto: Making a new channel for every minor topic, leading to channel sprawl and confusion about where to post or comment.
✅ Derecha: Channels are fundamental to working in Slack — they bring the right people, information, and tools together in one place. Create channels with clear purposes and archive inactive ones to keep your workspace organized.
Solución de problemas de Slack
Problem: Messages Not Syncing Across Dispositivos
Causa: Network connectivity issues or outdated app versions.
Arreglar: Check your internet connection and update Slack to the latest version. Sign out and sign back in if the issue persists.
Problem: Can’t Find an Old Message
Causa: Free plan limits searchable messages to 90 days of history.
Arreglar: Use the search bar with specific keywords, dates, or sender names. Upgrade to a paid plan for unlimited message history and full search access.
Problema: Las notificaciones no funcionan.
Causa: Do Not Disturb settings, muted channels, or device notification permissions.
Arreglar: Check your notification preferences in Slack settings. Verify that your device allows Slack notifications and that the channel isn’t muted.
📌 Nota: If none of these fix your issue, contact Slack support at slack.com/help.
¿Qué es Slack?
Flojo is a collaboration hub that enables real-time communications and connections in a searchable platform for messaging, content sharing, learning, and more.
Think of it like your team’s digital headquarters where conversations, files, and tools come together.
Mira este breve resumen:
Incluye estas características clave:
- Plataforma de reuniones: Host video calls and huddles for real-time voice communication
- Optimizador tecnológico: Connect and manage your favorite productivity tools and apps
- Conexión Slack: Collaborate securely with external partners and clients
- Creador de flujos de trabajo: Automate repetitive tasks with a no-code tool
- Compartir documentos: Upload and share files within any channel or direct message
- Mensajería de audio y vídeo: Record short videos for asynchronous communication
- Gerente de proyecto: Track tasks with Canvas and built-in checklists
- Seguridad y privacidad de los datos: Protect communications with enterprise-grade security
- Slackbot: Get help, set reminders, and automate responses instantly
Para una revisión completa, consulte nuestra Revisión de Slack.
Precios de Slack
Esto es lo que costará Slack en 2026:
| Plan | Precio | Mejor para |
|---|---|---|
| Gratis | $0 | Small teams testing Slack with 90-day message history |
| Pro | $7.25/user/month (annual) | Growing teams needing unlimited history and integrations |
| Negocios+ | $15/user/month (annual) | Larger organizations requiring SSO and advanced AI features |
| Red empresarial | Contactar con Ventas | Large enterprises with complex security and compliance needs |
Prueba gratuita: Yes, Slack offers a free tier with 90 days of searchable messages.
Garantía de devolución de dinero: Pro-rated refunds available for annual plans.
💰 Mejor relación calidad-precio: Pro plan at $7.25/user/month — gives you unlimited message history and full integrations at a reasonable price for most teams.
Slack frente a alternativas
¿Cómo se compara Slack? Este es el panorama competitivo:
Mira esta comparación:
| Herramienta | Mejor para | Precio | Clasificación |
|---|---|---|---|
| Flojo | Mensajería en equipo e integraciones de aplicaciones | $7.25/mo | ⭐ 4.5 |
| Equipos de Microsoft | Integración con Microsoft 365 | $4/mes | ⭐ 4.3 |
| Chat de Google | Usuarios de Google Workspace | Incluido | ⭐ 4.2 |
| Discordia | Communities and gaming | Free/$9.99 | ⭐ 4.4 |
| Zenzap | Small team communication | £6/mo | ⭐ 4.0 |
| Girar | Async-first communication | $8/mes | ⭐ 4.1 |
| Mattermost | Self-hosted and security-focused | $10/mes | ⭐ 4.3 |
Selecciones rápidas:
- Mejor en general: Slack — Excellent for team messaging with 2,600+ app integrations
- Mejor presupuesto: Google Chat — Free with Google Workspace subscription
- Ideal para principiantes: Microsoft Teams — Familiar for Office users, easy learning curve
- Ideal para equipos asíncronos: Twist — Built for remote-first organizations that prefer written communication
🎯 Alternativas a Slack
¿Buscas alternativas a Slack? Aquí tienes las mejores opciones:
- 🏢 Equipos de Microsoft: Best for organizations already using Microsoft 365. Includes video meetings, file storage, and Office app integration in one platform.
- 💰 Chat de Google: Perfect for Google Workspace users. Included free with your subscription and integrates with Gmail, Calendar, and Drive.
- 🎮 Discordia: Great for communities and creative teams. Strong voice chat and screen sharing with a free tier that covers most needs.
- ⚡ Zenzap: Lightweight messaging app for small teams who want simple communication without the complexity of larger platforms.
- 🧠 Girar: Built for async-first teams. Organizes discussions into threads so remote workers can communicate without real-time pressure.
- 🔒 Lo más importante: Open-source and self-hosted option for security-conscious organizations who need complete control over their data.
Para ver la lista completa, consulte nuestra Alternativas a Slack guía.
⚔️ Comparación con Slack
Así es como Slack se compara con cada uno de sus competidores:
- Slack vs Microsoft Teams: Slack wins on third-party app integrations and design. Teams wins on price if you already pay for Microsoft 365. Choose Slack for best-in-class messaging experience.
- Slack vs. Google Chat: Slack offers deeper customization and more integrations. Google Chat is simpler and free with Workspace. Choose Slack if you need advanced workflows.
- Slack vs Discord: Slack is built for professional teams with enterprise security. Discord targets communities and gamers. Choose Slack for negocio, Discord for casual groups.
- Slack vs Zenzap: Slack offers more features and integrations. Zenzap keeps things simple and affordable. Choose Slack for growing teams, Zenzap for basic messaging needs.
- Holgura vs. Torsión: Slack excels at real-time communication. Twist prioritizes async, threaded discussions. Choose Slack for fast-moving teams, Twist for remote-first async cultures.
- Slack vs Mattermost: Slack is cloud-hosted with easy setup. Mattermost lets you self-host with full data control. Choose Slack for convenience, Mattermost for security and compliance.
Empieza a usar Slack ahora
Aprendiste a usar todas las funciones principales de Slack:
- ✅ Plataforma de reuniones
- ✅ Optimizador tecnológico
- ✅ Conexión con Slack
- ✅ Creador de flujos de trabajo
- ✅ Compartir documentos
- ✅ Mensajería de audio y video
- ✅ Gerente de proyecto
- ✅ Seguridad y privacidad de los datos
- ✅ Bot de Slack
Siguiente paso: Elige una función y pruébala ahora.
Most people start with creating channels and organizing their workspace.
Tarda menos de 5 minutos.
Preguntas frecuentes
¿Para qué se utiliza Slack?
Slack is used for team communication and collaboration. It replaces email chains with organized channels where teams can send messages, share files, and connect their favorite tools. Companies use Slack to start conversations, manage projects, and keep everyone aligned — whether they’re in the office or working remotely.
¿Puede mi jefe ver lo que hago en Slack?
It depends on your workspace settings and plan. Workspace admins can export public channel messages and may have access to analytics about activity. On Enterprise plans with compliance features, organizations can export direct messages too. Check with your IT department to understand your company’s specific policies about data access and privacy.
¿En qué se diferencia Slack de los mensajes de texto?
Slack is designed for work communication with features that texting doesn’t provide. You can organize conversations into channels by topic, search all your message history, integrate with hundreds of apps, share files, and collaborate with external partners. Texting is one-to-one; Slack creates a searchable knowledge base for your entire organization.
¿Por qué la gente usa Slack en lugar del correo electrónico?
Slack provides faster, more organized communication than email. Messages are instant and threaded, so you can respond to feedback quickly without long email chains. You can mention specific people to get their attention, and everything stays searchable. Slack also integrates with tools like Salesforce and Google Drive, bringing your workflows into one place.
¿Slack es una aplicación gratuita?
Yes, Slack offers a free plan that includes basic features like 90 days of searchable messages, 10 app integrations, and one-on-one video calls. The free tier is great for small teams getting started. Paid plans starting at $7.25 per user per month add unlimited history, more integrations, and advanced features like user groups and guest access.
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