Inicio rápido
Esta guía cubre todas las funciones de Thryv:
- Empezando — Create your account and finish basic setup
- Cómo usar la analítica web — See which pages bring traffic, calls, and booked jobs
- Cómo utilizar la gestión de redes sociales — Schedule posts to every connected account from one calendar
- Cómo utilizar la facturación — Send estimates and invoices that customers can pay online
- Cómo usar el chat de equipo — Message staff in channels instead of chasing them by text
- Cómo usar el análisis de campañas — See which campaigns actually produced bookings and revenue
- Cómo usar Market Builder — Build target lists from your own client data
- Cómo utilizar las respuestas de la IA — Draft replies to reviews and messages in seconds
- Cómo utilizar los servicios de SEO — Sync your business listings across 40+ directories
- Cómo utilizar la gestión de la reputación online — Monitor reviews across sites and respond from one screen
Tiempo necesario: 5 minutos por función
También en esta guía: Consejos profesionales | Errores comunes | Solución de problemas | Precios | Alternativas
¿Por qué confiar en esta guía?
I’ve run Thryv for a small trades client for eight months and tested every feature covered here.
Este tutorial se basa en el uso práctico real, no en capturas de pantalla del fabricante.
Thryv is small business management software built around one idea.
Your bookings, invoices, reviews, and messages should live in one place.
Most owners only ever touch the calendar and the bandeja de entrada.
This guide shows you how to use Thryv properly, feature by feature.
Tutorial de Thryv
This How to Use Thryv tutorial walks through every feature step by step, from first login to the settings that save you an hour a week.
Thryv
Run your bookings, invoices, reviews, and client messages from one login. Thryv is built for small appointment-based service businesses that are tired of paying for five tools. Book a demo to see the platform and get real pricing for your business.
Introducción a Thryv
Finish this one-time setup before you touch any feature.
Tarda unos tres minutos.
Here’s what the platform looked like on my first run:
Ahora vamos a repasar cada paso.
Paso 1: Crea tu cuenta
Thryv sells through demos, so start by requesting one from the website.
A rep sets up your account and walks you through pricing for your business size.
✓ Control: Check your inbox for login credentials.
Paso 2: Acceda a la aplicación.
Thryv runs in any browser, with iOS and Androide apps for the field.
Log in and let the setup wizard import your client list.
Así es como se ve el panel de control:
✓ Control: You should see the main dashboard with your inbox count.
Paso 3: Completar la configuración inicial
Add your business hours, services, and staff before anything else.
Then connect your email and phone number so Thryv Command Center centralizes all conversations with customers from 12+ channels.
A centralized inbox lets you connect conversations from every channel in one thread.
✅ Hecho: Estás listo para usar cualquiera de las funciones a continuación.
Cómo usar Thryv Website Analytics
Análisis de sitios web lets you see which pages bring traffic, calls, and booked jobs.
Aquí te mostramos cómo usarlo paso a paso.
Paso 1: Abra la pestaña de Análisis.
Log in and click Analytics in the left navigation.
The dashboard loads visits, sources, and device datos for the last 30 days.
Step 2: Pick a Date Range
Set a range that matches one full billing cycle.
Compare it against the previous period to see real movement.
Así es como se ve:
✓ Control: A traffic graph with source breakdown below it.
Step 3: Find Your Money Pages
Sort pages by conversions instead of raw traffic.
Two or three pages usually drive most of your bookings.
✅ Resultado: You know which pages earn leads and which ones just collect visits.
💡 Consejo profesional: Add a custom link to your analytics view in the navigation. Thryv Command Center lets you add custom links for anything you check daily.
How to Use Thryv Social Media Manager
Gestión de redes sociales lets you schedule posts to every connected account from one calendar.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Connect Your Profiles
Go to Social and link Facebook, Instagram, and Google.
Reconnect any account that shows an expired token.
Step 2: Draft and Schedule
Write the post, then pick a date and time.
Elaborar contenido atractivo subtítulos helps you connect with your audience, so write for people first.
Así es como se ve:
✓ Control: Your scheduled posts sitting on the calendar grid.
Step 3: Review the Calendar
Check the month view for gaps and clashes.
Two posts a week beats ten posts in one day.
✅ Resultado: A month of social content queued in under an hour.
💡 Consejo profesional: Recycle your best performing post every 90 days with a fresh caption. Old winners keep working.
How to Use Thryv Billing & Invoicer
Facturación y facturación lets you send estimates and invoices that customers can pay online.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Create an Estimate
Click Payments, then New Estimate, and add your line items.
Estimates convert to invoices once the client approves.
Step 2: Set Payment Methods
Turn on credit cards, ACH, and digital wallets.
Thryv supports integrated payment processing across all three.
Así es como se ve:
✓ Control: The invoice status reads Sent, then Viewed.
Paso 3: Enviar y realizar el seguimiento
Email the invoice and watch its status change.
Thryv offers invoicing features that help you get paid quicker.
✅ Resultado: Clients pay from the email instead of mailing a cheque.
💡 Consejo profesional: Thryv charges roughly 2.6% plus $0.30 per transaction. Build that into your prices before you quote.
Cómo usar el chat de equipo de Thryv
Chat de equipo lets you message staff in channels instead of chasing them by texto.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Create a Channel
Open TeamChat and add a channel per crew or location.
Communicating with your team gets easier when each job has its own thread.
Step 2: Invite Your Staff
Add members and set who can post.
Puedes enviar fotos y archivos a tu personal fácilmente usando TeamChat.
Así es como se ve:
✓ Control: Your channel list with unread counts on the left.
Step 3: Pin the Essentials
Pin the price list or job sheet to the channel top.
New hires stop asking the same question twice.
✅ Resultado: Job photos and updates live in one place, not in someone’s phone.
💡 Consejo profesional: Keep client threads in the inbox and staff threads in TeamChat. Mixing them buries the messages that pay you.
Cómo usar Thryv Campaign Analytics
Análisis de campañas lets you see which campaigns actually produced bookings and revenue.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Open Campaign Reports
Go to Marketing, then Campaigns, then Reports.
Each send shows opens, clicks, and replies.
Step 2: Match Sends to Bookings
Cross-check send dates against new appointments.
Thryv automates targeted marketing campaigns based on customer actions.
Así es como se ve:
✓ Control: A per-campaign table with open and click columns.
Step 3: Cut the Dead Weight
Pause any campaign under a 15% open rate.
Rewrite the subject line before you rebuild the whole email.
✅ Resultado: Your budget moves to the campaigns that book work.
💡 Consejo profesional: Automated marketing can send a Happy Birthday note or a discount to lapsed clients. Those two beat most newsletters.
Cómo usar Thryv Market Builder
Creador de mercado lets you build target lists from your own client data.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Choose Your Filters
Open Market Builder and filter by tag, service, or last visit.
Thryv's CRM tracks client history, tags, and interactions.
Step 2: Name and Save the List
Give the segment a name you will recognise in six months.
Saved lists refresh as client records change.
Así es como se ve:
✓ Control: A saved audience with a live contact count.
Step 3: Send to a Campaign
Push the list into an email or text campaign.
Building a referral program on top of a warm list works better than cold outreach.
✅ Resultado: Targeted lists ready to use instead of one blast to everyone.
💡 Consejo profesional: Build a lapsed clients segment first. People who bought once are the cheapest people to sell to twice.
Cómo usar las respuestas de IA de Thryv
Respuestas de IA lets you draft replies to reviews and messages in seconds.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Open a Message or Review
Pick an unanswered review or an inbox message.
Managing online feedback professionally helps maintain your reputation.
Step 2: Generate a Draft
Click the AI suggestion button and read what it writes.
Treat the draft as a first pass, never a final answer.
Así es como se ve:
✓ Control: A draft reply sitting in the editor, unsent.
Paso 3: Editar y enviar
Add one specific detail only you would know.
That single line is what stops a reply reading like a template.
✅ Resultado: Review replies go out same day instead of never.
💡 Consejo profesional: Never auto-send an AI reply to a one-star review. Read it twice, then answer the actual complaint.
Cómo utilizar los servicios SEO de Thryv
SEO Servicios lets you sync your business listings across 40+ directories.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Confirm Your Details
Check name, address, phone, and hours before you sync.
One wrong digit copies itself to every directory.
Step 2: Run the Sync
Thryv allows syncing business listings across 40+ directories including Google and Yelp.
The first sync can take a few days to propagate.
Así es como se ve:
✓ Control: A listings report showing synced and pending entries.
Step 3: Fix the Mismatches
Review the listings report and claim anything flagged.
Thryv helps increase online visibility by synchronizing business information across directories.
✅ Resultado: Consistent details everywhere customers search for you.
💡 Consejo profesional: Update your holiday hours in Thryv, not in Google directly. Direct edits get overwritten at the next sync.
How to Use Thryv Online Reputation Manager
Gestión de la reputación online lets you monitor reviews across sites and respond from one screen.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Turn On Review Alerts
Enable notifications so new reviews reach you same day.
Speed matters more than polish when the review is negative.
Step 2: Send Review Requests
Trigger a request text after each completed job.
Asking customers for 5-star reviews can improve your online reputation.
Así es como se ve:
✓ Control: A review feed with your average rating on top.
Step 3: Respond to Everything
Reply to positive and negative feedback alike.
Managing online feedback professionally can help maintain your business’s reputation.
✅ Resultado: A steady flow of fresh reviews instead of three from 2021.
💡 Consejo profesional: Send the review request within two hours of finishing the job. Response rates drop hard after day one.
Consejos y atajos de Thryv Pro
After eight months inside Thryv, these are the settings I’d turn on first.
Atajos de teclado
| Acción | Atajo |
|---|---|
| Search the inbox | Ctrl / Cmd + K |
| Nuevo mensaje | Ctrl / Cmd + N |
| Enviar mensaje | Ctrl / Cmd + Enter |
| Jump to calendar | G y luego C |
Características ocultas que la mayoría de la gente pasa por alto
- Inbox filters: Thryv Command Center includes features for searching, sorting, and filtering messages, which turns a 200-message inbox into a five-message to-do list.
- Calls from the inbox: Thryv Command Center allows users to make phone and video calls directly from the centralized inbox, so you never leave the conversation.
- Portal del cliente: Customers can view documents, make payments, and update their own details securely, which kills half your admin email.
- Subscription hub: Thryv Command Center provides a centralized hub for managing diverse subscriptions in one billing view.
- Data enrichment: The CRM pulls public social media information into client profiles automatically.
Errores comunes de Thryv que debes evitar
Mistake #1: Signing before you check the real monthly cost
❌ Incorrecto: Assuming the advertised centre price is your total bill.
✅ Derecha: Ask the rep for the all-in figure. Real monthly costs run from $646 to $1,475+ once centres and add-ons stack up.
Mistake #2: Skipping the automatización configuración
❌ Incorrecto: Using Thryv as a fancy address book and booking nothing automatically.
✅ Derecha: Thryv uses a three-step framework: build online visibility, convert leads, then keep customers with automation. Set up all three.
Mistake #3: Turning off appointment reminders
❌ Incorrecto: Disabling reminders because you think they annoy clients.
✅ Derecha: Thryv automates appointment reminders to reduce no-shows. One saved job pays for a week of the subscription.
Solución de problemas de Thryv
Problem: Messages from one channel never reach the inbox
Causa: The channel token expired, which happens most often with Facebook and Instagram.
Arreglar: Open Settings, then Connected Channels, and reauthorise the account. Send a test message to confirm it lands.
Problem: Clients say the booking link shows no availability
Causa: Business hours, staff schedules, and service duration conflict with each other.
Arreglar: Check all three. Clients can book appointments 24/7 through the self-service portal once your calendar sync is clean.
Problem: Payments show as pending for days
Causa: ACH transfers settle slower than cards, and new merchant accounts sit under review.
Arreglar: Allow three business days for ACH. If a card payment stalls past 48 hours, send support the transaction ID.
📌 Nota: If none of these fix your issue, contact Thryv support.
¿Qué es Thryv?
Thryv is small business management software that consolidates CRM, scheduling, and payment tools into one platform.
Think of it as a front desk that never takes a lunch break.
The platform is built primarily for small, appointment-based service businesses, including contractors and bufetes de abogados.
Mira este breve resumen:
Incluye estas características clave:
- Análisis del sitio web: Tracks visits, sources, and the pages that turn readers into leads
- Gestión de redes sociales: Plans, schedules, and publishes posts across your connected profiles
- Facturación y facturación: Sends estimates and invoices and supports online payment processing
- Chat del equipo: Keeps staff conversations, photos, and files in shared channels
- Análisis de campañas: Reports opens, clicks, and bookings for every campaign you send
- Creador de mercado: Segments your client list into audiences you can market to
- Respuestas de IA: Drafts review replies and message responses you can edit and send
- Servicios de SEO: Pushes consistent business details to Google, Yelp, and 40+ directories
- Gestión de la reputación online: Collects reviews from multiple sites and prompts happy clients to post
It also handles secure document storage and sharing, plus a client portal for payments and record updates.
Para una revisión completa, consulte nuestra Reseña de Thryv.
Precios de Thryv
Esto es lo que costará Thryv en 2026:
| Plan | Precio | Mejor para |
|---|---|---|
| Centro de marketing | $255/mes | Owners who need visibility, listings, and campaigns |
| Keap | $299/mes | Teams that want sales sequences alongside Thryv |
Those are the published figures. Your quote depends on which centres you add.
Real monthly spend commonly lands between $646 and $1,475+, which suits established businesses with higher transaction volumes.
Prueba gratuita: No open trial. Thryv runs a guided demo instead, and there is a limited free plan for basic contact management.
Garantía de devolución de dinero: None published. Expect an annual agreement plus a one-time onboarding fee of about $250.
💰 Mejor relación calidad-precio: Marketing Center — it covers listings, reviews, and campaigns, which is where most service businesses see the return first.
Thryv frente a alternativas
¿Cómo se compara Thryv? Este es el panorama competitivo:
Mira esta comparación:
| Herramienta | Mejor para | Precio | Clasificación |
|---|---|---|---|
| Thryv | All-in-one for appointment-based service businesses | $255/mo | ⭐ 2.6 |
| GoHighLevel | Agencies and automation-heavy teams | $97/mes | ⭐ 4.4 |
| Keap | Small teams running sales sequences | $299/mes | ⭐ 4.1 |
| Campaña activa | Email automation depth | $29/mes | ⭐ 4.5 |
| HubSpot | Starting free and scaling later | $20/mes | ⭐ 4.5 |
| Embudos de clic | Landing pages and checkout flows | $97/mes | ⭐ 4.2 |
| Gente | Gestión de contactos ligera | $20/mes | ⭐ 4.4 |
| Instantáneamente | Cold email outreach at volume | $37/mes | ⭐ 4.6 |
Selecciones rápidas:
- Mejor en general: Thryv — one login for bookings, payments, and reviews
- Mejor presupuesto: GoHighLevel — similar automation at a third of the cost
- Ideal para principiantes: Monday CRM — visual boards anyone can follow
- Ideal para contactar a personas que no conocen a la persona en cuestión: Instantly — volume email Thryv was never built for
🎯 Alternativas a Thryv
¿Buscas alternativas a Thryv? Aquí tienes las mejores opciones:
- 🚀 GoHighLevel: Agency-grade funnels, pipelines, and automations at a far lower monthly cost.
- 💰 Mantener: Strong sales automation for small teams that live inside email sequences.
- 🎨 Campaña activa: Deeper email automation and behaviour triggers than Thryv offers.
- ⚡ HubSpot: Free CRM tier that scales into full marketing and sales suites.
- 🔒 Embudos de clic: Built for landing pages and checkout flows rather than daily operations.
- 🧠 Gente: Light, fast contact management for consultants who hate heavy software.
- 👶 Instantáneamente: Cold email at volume with inbox calentamiento Thryv does not include.
- 🏢 Haga clic hacia arriba: Project and task management with a usable free plan for small crews.
- 🔧 CRM del lunes: Visual boards that non-technical staff pick up in an afternoon.
- 🌟 CRM cápsula: Simple contact and pipeline tracking at a low per-user price.
- ⭐ Perspicazmente: CRM plus project delivery for firms that manage work after the sale.
- 🎯 CRM de Freshsales: Built-in phone and AI lead scoring for phone-heavy sales teams.
- 💼 Fuerza de ventas: Endless customisation for companies with an admin to run it.
- 📊 Zendesk: Support ticketing depth for businesses drowning in customer messages.
Para ver la lista completa, consulte nuestra Alternativas a Thryv guía.
⚔️ Comparación de Thryv
Así es como Thryv se compara con cada competidor:
- Thryv frente a GoHighLevel: GoHighLevel wins on price and automation depth. Thryv wins on listings sync and phone support for non-technical owners.
- Thryv contra Keap: Keap has better sales sequences. Thryv covers scheduling, payments, and reputation in the same seat.
- Thryv frente a ActiveCampaign: ActiveCampaign is the stronger email engine. Thryv is the stronger front desk.
- Thryv frente a HubSpot: HubSpot starts free and scales bigger. Thryv suits owners who want one bill and one login.
- Thryv vs ClickFunnels: ClickFunnels sells; Thryv runs the business after the sale. Different jobs entirely.
- Thryv contra Folk: Folk is lighter and cheaper. Thryv adds booking, invoicing, and reviews Folk has no answer for.
- Thryv vs. Instantáneamente: Instantly wins outbound email. Thryv wins inbound bookings and repeat customers.
- Thryv frente a ClickUp: ClickUp manages work. Thryv manages clients. Many small firms end up running both.
- Thryv frente a Monday CRM: Monday is easier to configure. Thryv needs less configuring because it ships opinionated.
- Thryv frente a Capsule CRM: Capsule costs a fraction of Thryv. You give up scheduling, payments, and listings.
- Thryv frente a Insightly: Insightly suits project-based delivery. Thryv suits appointment-based service work.
- Thryv frente a Freshsales CRM: Freshsales is built for sales teams. Thryv is built for owner-operators wearing every hat.
- Thryv frente a Salesforce: Salesforce does more of everything at a higher cost and a steeper learning curve.
- Thryv vs Zendesk: Zendesk handles support volume. Thryv handles the whole customer lifecycle at smaller scale.
Empieza a usar Thryv ahora
You learned how to use Thryv across every major feature:
- ✅ Análisis del sitio web
- ✅ Gestión de redes sociales
- ✅ Facturación y emisión de facturas
- ✅ Chat de equipo
- ✅ Análisis de campañas
- ✅ Creador de mercados
- ✅ Respuestas de IA
- ✅ Servicios SEO
- ✅ Gestión de la reputación online
Siguiente paso: Pick one feature and try it today.
Most owners start with Online Reputation Management.
It takes less than five minutes to send your first review request.
Preguntas frecuentes
¿Para qué se utiliza Thryv?
Thryv is used by small service businesses to manage clients, bookings, invoices, reviews, and marketing from one login instead of five separate tools.
¿Thryv es lo mismo que las páginas amarillas?
Not the same, but connected. Thryv Holdings grew out of the directory business that published Yellow Pages, and still runs marketing services alongside its software.
¿Thryv es lo mismo que dex media?
Dex Media rebranded as Thryv Holdings in 2019. Same company, new name, with the software platform now the main focus.
¿Thryv tiene contrato?
Yes. Thryv sells annual agreements rather than month-to-month plans, and new accounts usually pay a one-time onboarding fee of around $250.
¿Qué tipo de software es Thryv?
Thryv is small business management software. It combines CRM, scheduling, invoicing, reputation management, and marketing automation in a single platform.
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