Inicio rápido
Esta guía cubre todas las funciones de Slack:
- Empezando — Create your account and finish the basic setup
- Cómo usar la plataforma de reuniones — Run instant audio and video meetings inside any channel without booking a calendar slot
- Cómo usar Tech Optimizer — Bring your scattered tools into one place so your team stops switching windows
- Cómo usar Slack Connect — Work with clients and partners in shared channels instead of long email threads
- Cómo usar el Generador de flujos de trabajo — Automate repeat requests with a no-code builder that anyone on the team can use
- Cómo utilizar el uso compartido de documentos — Upload files from your computer and keep every version attached to the discussion
- Cómo usar la mensajería de audio y video — Record short videos and voice clips so people can watch when it suits them
- Cómo usar el Administrador de proyectos — Turn a channel into a project hub with pinned resources, lists, and owners
- Cómo utilizar la seguridad y la privacidad de los datos — Lock down access with two-factor login, retention rules, and admin controls
- Cómo usar Slackbot — Set reminders and custom auto-responses that assist your team all day
Tiempo necesario: 5 minutos por función
También en esta guía: Consejos profesionales | Errores comunes | Solución de problemas | Precios | Alternativas
¿Por qué confiar en esta guía?
I have used Slack daily for four years across three teams and tested every feature covered here. This tutorial comes from real hands-on practice, not vendor screenshots.
Slack is one of the most powerful team chat tools available today.
Pero la mayoría de la gente solo ve la punta del iceberg de lo que puede hacer.
Esta guía le muestra cómo utilizar cada una de las funciones principales, paso a paso.
By the end you can start conversations in the right channels, explore Slack apps, and run a productive day without drowning in notifications.
Tutorial de Slack
This How to Use Slack tutorial walks you through every feature in order, from your first login to the workflows that make you a power user.
Flojo
Slack is the collaboration hub where people, productivity and automatización tools, and communication come together. Channels bring the right people, information, and tools into one place. Start free and upgrade only when your team is ready.
Primeros pasos con Slack
Antes de utilizar cualquier función, complete esta configuración inicial.
Tarda unos tres minutos.
Watch my personal experience with Slack first:
Ahora vamos a repasar cada paso.
Paso 1: Crea tu cuenta
Go to the Slack website on your computer.
Haz clic en "Registrarse" e introduce tu correo electrónico de trabajo.
Name your workspace after your company or your team.
✓ Control: Comprueba tu bandeja de entrada for the confirmation code.
Paso 2: Descarga la aplicación
Download the desktop app for Impermeable o Windows.
Mobile apps cover iOS and Androide, so you get access from any device.
Así es como se ve el panel de control:
✓ Control: You should see the sidebar with channels and direct messages.
Step 3: Set Up Your Profile
Make sure your profile information is up to date.
Upload a profile picture of yourself so teammates recognise you.
Set your status and pause notifications outside work hours.
✅ Hecho: Ya puedes utilizar cualquiera de las funciones que aparecen a continuación.
Cómo usar la plataforma de reuniones Slack
Reunión Plataforma lets you hold a live huddle with your team in seconds, right where the conversation already lives.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Open the Right Channel
Open the channel or direct message that holds the topic.
Everyone already in that space can join the call.
Step 2: Start a Huddle
Click the headphones icon at the bottom of the sidebar.
Así es como se ve:
✓ Control: A live huddle bar appears with each user shown as a small avatar.
Paso 3: Comparte tu pantalla
Click the screen icon to show your work while you talk.
Anyone in the channel can join mid-call without an invite.
✅ Resultado: Your team can now talk in real time and share screens without a meeting link.
💡 Consejo profesional: Keep a short huddle session open while you work through a task together. It replaces a dozen back-and-forth messages.
Cómo usar Slack Tech Optimizer
Optimizador tecnológico lets you pull the tools your team already pays for into Slack so work happens in one window.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Audit Your Current Tools
List the tools your team checks every day.
Most teams find three or four they barely use.
Step 2: Browse the App Directory
Click Apps in the sidebar, then search the directory by name.
Así es como se ve:
✓ Control: Each connected app posts a confirmation message into your chosen channel.
Step 3: Connect Your Core Apps
Añadir Fuerza de ventas, Google Drive, or your ticketing tool with two clicks.
✅ Resultado: Alerts from other tools now land in Slack, so you stop hunting across tabs.
💡 Consejo profesional: Connect one app per week instead of all at once. Your team gets time to understand each change.
Cómo usar Slack Connect
Conexión con Slack lets you invite people from outside your company into a shared channel.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Create a Shared Channel
Create a new channel named after the client or project.
Keep internal chat in a separate channel your guests cannot read.
Step 2: Invite the External Team
Click the channel name, then Invite people, then enter their work email.
Así es como se ve:
✓ Control: The channel header shows an external badge once your guest accepts.
Step 3: Set the Ground Rules
Post a short message covering scope, hours, and who answers what.
✅ Resultado: You can now communicate with partners in one channel instead of scattered email chains.
💡 Consejo profesional: Ask clients to agree on response times in the first post. It stops awkward chasing later.
Cómo usar el creador de flujos de trabajo de Slack
Flujo de trabajo Constructor lets you automate repetitive jobs without writing a line of code.
Aquí te mostramos cómo usarlo paso a paso.
Paso 1: Abra el Generador de flujos de trabajo
Click the plus button, then choose Automations, then New workflow.
Paso 2: Elige un desencadenante
Choose events like a new member joining or an emoji reaction.
Así es como se ve:
✓ Control: The workflow shows a green Published label in your list.
Paso 3: Añadir pasos y publicar
Add a form or a message step, then click Publish.
Test it on yourself once before you tell the team it is live.
✅ Resultado: Routine requests now run themselves while you work on something that matters more.
💡 Consejo profesional: Start with your most boring repeat task. Onboarding checklists are the easiest first win for most teams.
Cómo usar la función de compartir documentos de Slack
Compartir documentos lets you upload files from your computer and share important details inside a conversation.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Open the Message Box
Click the plus button beside the message box.
Step 2: Upload From Your Computer
Pick the file, or drag it straight into the channel.
Así es como se ve:
✓ Control: A preview card appears with the file name and a comment field below it.
Step 3: Add Context
Write one line explaining what changed and who should read it.
Check that the file landed in the right channel before you move on.
✅ Resultado: The file and the discussion around it now live in the same searchable place.
💡 Consejo profesional: Post files in a channel, never in a DM. Future teammates can find them without asking you.
Cómo usar la mensajería de audio y video de Slack
Mensajería de audio y video lets you record short videos and voice notes instead of typing a wall of texto.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Click the Record Icon
Click the video or microphone icon in the message box.
Slack records your screen and your face together if you want both.
Step 2: Keep It Under Two Minutes
Say the one thing you need, then stop recording.
Así es como se ve:
✓ Control: Slack videos appear as a player card with an automatic transcript.
Step 3: Post the Clip
Click send so the clip posts into the channel.
✅ Resultado: Your team can watch a two-minute clip instead of sitting through another call.
💡 Consejo profesional: Utilice un voz clip for tone-heavy feedback. Text hides warmth, and a short clip fixes that fast.
Cómo usar el gestor de proyectos de Slack
Gerente de proyecto lets you run a whole project inside one channel with pinned resources and clear owners.
Aquí te mostramos cómo usarlo paso a paso.
Paso 1: Crear un canal de proyecto
Name it after the project, not the team.
Step 2: Pin the Key Resources
Pin the brief, the timeline, and the owner list to the channel.
Pinned posts sit at the top, so nobody has to search old messages.
Así es como se ve:
✓ Control: Pinned items show under the channel bookmark bar at the top.
Step 3: Assign and Follow Up
Mention specific people so the right people see each task.
✅ Resultado: Anyone joining later can read the pinned items and get up to speed alone.
💡 Consejo profesional: Add a canvas to every project channel. It becomes the single page new joiners check first.
Cómo usar la seguridad y la privacidad de los datos de Slack
Datos Seguridad y privacidad lets you control who can access your workspace and how long messages are kept.
Aquí te mostramos cómo usarlo paso a paso.
Paso 1: Abrir la configuración del espacio de trabajo
Click your workspace name, then Settings and administration.
Step 2: Turn On Two-Factor
Require two-factor login for every user in the workspace.
Así es como se ve:
✓ Control: The security page shows two-factor listed as required.
Step 3: Set Retention Rules
Choose how long messages and files are kept before deletion.
Most teams keep one year of history and delete files after that.
✅ Resultado: Your workspace now meets the basic security bar most clients ask about.
💡 Consejo profesional: Read the Slack documentation on retention before you change it. Deleted history does not come back.
Cómo usar Slackbot
Bot de Slack lets you set reminders and custom replies that quietly assist you all day.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Open the Slackbot DM
Find Slackbot in your direct messages list.
Step 2: Set a Reminder
Type slash remind me to send the report every Friday at 4pm.
Así es como se ve:
✓ Control: Slackbot confirms the reminder and shows the exact time it will fire.
Step 3: Add Custom Responses
Admins can set replies that fire on common questions.
A wifi password reply saves your team the same question every month.
✅ Resultado: Your reminders now arrive in Slack instead of a separate app you forget to check.
💡 Consejo profesional: Set a Friday reminder to review your channel list. Two minutes of cleanup keeps your sidebar simple.
Consejos y atajos profesionales para Slack
After four years of daily use, here are the tips I give every new user.
Atajos de teclado
| Acción | Atajo |
|---|---|
| Jump to any channel or person | Ctrl / Cmd + K |
| Search all messages and files | Ctrl / Cmd + F |
| Mark everything as read | Mayús + Esc |
| Open the emoji picker | Ctrl / Cmd + Shift + \ |
Características ocultas que la mayoría de la gente pasa por alto
- Sidebar sections: Group your Slack channels by project or client so the noise drops to a dull roar.
- User groups: Create one group and mention it once, instead of tagging each person and losing their attention.
- Saved items and reminders: Save any post from the message menu, then let Slack resurface it later.
- Emoji reactions: React with a thumbs-up or a quick thanks when a message needs no reply.
Errores comunes que debes evitar en Slack
Mistake #1: Joining every channel you find
❌ Incorrecto: You join forty channels, then miss the three that actually matter.
✅ Derecha: Join what your job needs, mute the rest, and leave anything you have not read in a month.
Mistake #2: Making decisions in direct messages
❌ Incorrecto: Two people agree something big in a DM, and nobody else ever sees it.
✅ Derecha: Use DMs for one-off conversations, then post the decision in the channel so the team can respond.
Mistake #3: Never touching notification settings
❌ Incorrecto: Every message pings your phone at 11pm, so you stop reading any of them.
✅ Derecha: Set a notification schedule and customize per-channel alerts to keyword mentions only.
Solución de problemas de Slack
Problem: Notifications never arrive on your phone
Causa: Slack pauses mobile alerts while it sees you active on your computer.
Arreglar: Open Preferences, then Notifications, and shorten the mobile delay to immediately.
Problem: You cannot find an old message
Causa: The search bar defaults to channels you have joined.
Arreglar: Search the exact phrase, then add filters like from:name or in:channel to narrow the details.
Problem: A file upload keeps failing
Causa: The file passes the 1GB limit, or your free workspace storage is full.
Arreglar: Share a Drive link instead, or clear old uploads from the files list.
📌 Nota: If none of these fix your issue, check the Slack help documentation or contact support.
¿Qué es Slack?
Flojo is a collaboration hub where people, productivity and automation tools, and communication come together so teams get their best work done.
Think of it like one searchable office where every conversation has its own room.
Channels provide a dedicated space to send messages and share resources, and they are fundamental to working in Slack.
Mira este breve resumen:
Incluye estas características clave:
- Plataforma de reuniones: Start a huddle or a full video call from any channel or DM
- Optimizador tecnológico: Connect third-party tools so alerts and actions land in Slack
- Conexión Slack: Share channels with clients, vendors, and partners outside your company
- Creador de flujos de trabajo: A no-code tool for building workflows that run on a trigger
- Compartir documentos: Upload, preview, and comment on files without leaving the thread
- Mensajería de audio y vídeo: Record clips so teammates can watch or listen on their own schedule
- Gerente de proyecto: Channels, canvases, and lists that keep a project in one place
- Seguridad y privacidad de los datos: Two-factor login, retention rules, and granular admin controls
- Slackbot: Built-in reminders, custom responses, and quick answers
Slack is owned by Salesforce, and it supports real-time messaging, content sharing, and learning in one searchable platform.
Para una revisión completa, consulte nuestra Revisión de Slack.
Precios de Slack
Esto es lo que costará Slack en 2026:
| Plan | Precio | Mejor para |
|---|---|---|
| Gratis | $0 | Small teams testing channels and direct messages |
| Pro | 4,38 dólares por usuario al mes | Teams that need full message history and unlimited apps |
| Negocios+ | $9/usuario/mes | Growing companies that need single sign-on and compliance exports |
| Empresa+ | Contactar con Ventas | Large organisations with strict security rules |
Prueba gratuita: Yes — the free plan runs forever, and paid plans offer a trial.
Garantía de devolución de dinero: No standard refund window, but you only pay for active users.
💰 Mejor relación calidad-precio: Pro at $4.38/user/month — it unlocks full search history and unlimited Slack apps, which is where most teams get stuck on the free plan.
Slack frente a alternativas
How does Slack compare? Here’s the competitive landscape.
Mira esta comparación:
| Herramienta | Mejor para | Precio | Clasificación |
|---|---|---|---|
| Flojo | App depth and search | $4.38/user/mo | ⭐ 4.6 |
| Equipos de Microsoft | Equipos de Microsoft 365 | 4 dólares por usuario al mes | ⭐ 4.4 |
| Chat de Google | Equipos de Google Workspace | 7 dólares por usuario al mes | ⭐ 4.2 |
| Discordia | Communities | $0/mes | ⭐ 4.4 |
| Zenzap | Equipos pequeños | 6 dólares por usuario al mes | ⭐ 4.5 |
| Girar | Async work | 6 dólares por usuario al mes | ⭐ 4.3 |
| Mattermost | Autoalojamiento | $10/usuario/mes | ⭐ 4.3 |
Selecciones rápidas:
- Mejor en general: Slack — the deepest app directory and the fastest search.
- Mejor presupuesto: Google Chat — free with Workspace, and simple to set up.
- Ideal para principiantes: Zenzap — almost nothing to learn on day one.
- Ideal para equipos asíncronos: Twist — threads first, so nobody feels chained to a green dot.
🎯 Alternativas a Slack
¿Buscas alternativas a Slack? Aquí tienes las mejores opciones:
- 🚀 Equipos de Microsoft: Built into Microsoft 365, so meetings, files, and chat sit beside Word and Excel.
- 💰 Chat de Google: Included free with Google Workspace, with Drive and Meet built straight into every conversation.
- 🌟 Discordia: Free voice channels and a huge community culture, strong for open groups and creator teams.
- ⚡ Zenzap: A simple chat app with task tracking built in, aimed at small teams that hate setup.
- 🧠 Girar: Thread-first design that removes the always-online pressure, made for remote teams across time zones.
- 🔒 Lo más importante: Open-source and self-hostable, so security teams keep every message on their own servers.
Para ver la lista completa, consulte nuestra Alternativas a Slack guía.
⚔️ Comparación con Slack
Así es como Slack se compara con cada uno de sus competidores:
- Slack vs Microsoft Teams: Teams wins on bundled value if you already pay for Microsoft 365. Slack wins on app quality and daily speed.
- Slack vs. Google Chat: Google Chat costs nothing extra on Workspace. Slack has far more apps and a much better search.
- Slack vs Discord: Discord is free and great for a community. Slack is built for paid work, with admin and compliance controls.
- Slack vs Zenzap: Zenzap is faster to set up. Slack scales further once your team passes twenty people.
- Holgura vs. Torsión: Twist is calmer for async teams. Slack is better when you need live huddles and instant answers.
- Slack vs Mattermost: Mattermost wins on data control. Slack wins on polish, apps, and how little training people need.
Empieza a usar Slack ahora
Aprendiste a usar todas las funciones principales de Slack:
- ✅ Plataforma de reuniones
- ✅ Optimizador tecnológico
- ✅ Conexión con Slack
- ✅ Creador de flujos de trabajo
- ✅ Compartir documentos
- ✅ Mensajería de audio y video
- ✅ Gerente de proyecto
- ✅ Seguridad y privacidad de los datos
- ✅ Bot de Slack
Siguiente paso: Elige una función y pruébala ahora.
Most people start with the Meeting Platform.
Tarda menos de cinco minutos.
Preguntas frecuentes
¿Para qué se utiliza Slack?
Slack is used for team messages, file sharing, and calls. Channels organise work by topic, and direct messages handle quick one-off conversations between two people.
¿Puede mi jefe ver lo que hago en Slack?
Workspace owners can request exports on paid plans, including private messages, with approval. Assume anything you post at work can be read by someone.
¿Por qué la gente usa Slack en lugar del correo electrónico?
Slack keeps conversations searchable and grouped by topic. Replies land in seconds, apps post updates automatically, and new joiners can read past channel history.
Is Slack free to use?
Yes. The free plan covers channels, direct messages, huddles, and ten app connections. Paid plans start at $4.38 per user monthly for full history.
How is Slack different from Microsoft Teams?
Slack has a bigger app directory and faster search. Teams bundles video and Office files, so it suits companies already paying for Microsoft 365.
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