Picking the right customer tool can be challenging, especially when tracking customers, sales, and related information.
And you’ve heard about Freshsales 客户关系管理 vs Salesmate. But which one is best?
Now, imagine losing track of a big sale because you picked the wrong tool.
Don’t worry; we will break down Freshsales 客户关系管理 vs Salesmate for you.
We’ll look at what they do, how easy they are to use, and which one might best fit your needs.
概述
We dove deep into both Freshsales 客户关系管理 and Salesmate.
Our team spent weeks using each platform, testing every feature, and comparing their performance in real-world sales scenarios to bring you this honest comparison.
什么是 Freshsales CRM？
So, Freshsales CRM. What’s it all about?
Think of it as a tool to help you sell smarter.
It helps you keep track of your customers.
Plus, it gives you insights to close more deals.
它旨在 制作 sales easier.
此外，探索我们最喜欢的 Freshsales CRM 替代品…
我们的观点
对于注重易用性和价格实惠的企业来说，Freshsales CRM 是一个不错的选择。它能让你轻松上手 CRM，无需经历漫长的学习过程。
主要优点
- 用户友好界面 易于导航和学习。
- 内置电话和电子邮件： 直接从平台与客户联系。
- 人工智能洞察： 获得有用的建议和预测。
- 价格实惠： 提供免费计划和有竞争力的付费计划。
定价
- 增长 + 500 个营销联系人：每位用户每月 9 美元。
- Pro + 500 个营销联系人：每位用户每月 39 美元。
- 企业 + 500 个营销联系人：每位用户每月 59 美元。
Você pode ter mais de um espaço de trabalho.
缺点
Salesmate 是什么？
Okay, let’s talk about Salesmate.
It’s another 客户关系管理 tool. It helps you manage sales and customer interactions.
It focuses on 自动化.
Plus, it aims to streamline your sales process.
It’s built for teams that want to do more.
此外，探索我们最喜欢的 Salesmate 替代品…
我们的观点
告别销售混乱！Salesmate 客户关系管理 提供 15 天免费试用。体验非凡体验，达成更多交易。立即注册！
主要优点
- 内置呼叫： 直接在 Salesmate 内拨打和接听电话。
- 销售顺序： 通过个性化的电子邮件和短信自动进行外展。
- 管道管理： 可视化您的销售流程并找出瓶颈。
- 移动应用程序： 随时随地访问您的 CRM 数据。
定价
- 基本（$23/用户/月）： 联系人、公司、交易。
- 专业版（每位用户每月 39 美元）： 产品管理、目标管理。
- 商务（每位用户每月 63 美元）： 团队管理，自定义模块
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
It’s time for the deep dive.
We’ll compare key features of this robust 客户关系管理 solution to help your sales reps determine which tool truly helps build lasting customer relationships and boosts sales performance.
1. Sales Forecasting and Reporting
- Freshsales CRM： Provides strong sales forecasting powered by Freddy AI, giving you data-driven predictions. 报告 is good, especially in higher tiers, which includes advanced analytics on sales activities.
- Salesmate CRM: Offers detailed, real-time reports and dashboards. It gives your sales reps a clear view of sales performance and uses its Das bedeutet, dass Ihr to help predict sales trends.
2.管道管理
- Freshsales CRM： Excellent for pipeline management with visual drag-and-drop tools to track deals easily. Its interface is often praised for being clean and easy to use.
- Salesmate CRM: Also strong in pipeline management and is particularly useful for a real estate company or any 商业 managing multiple pipelines. It allows you to track deals and customize the view extensively.
3. Sales Force Automation and Repetitive Tasks
- Freshsales CRM： Features powerful sales force automation. It uses AI to handle repetitive tasks and suggests the next best action, which can save time for sales reps.
- Salesmate CRM: Focuses heavily on automation and smart workflows. It helps sales teams automate lead assignment and follow-up sequences, which means you can save money on manual work.
4. Communication and Engagement
- Freshsales CRM： A huge plus is its built-in phone, chat, and email, allowing you to manage customer relationship management entirely within the salesmate crm system. It helps build lasting customer relationships.
- Salesmate CRM: Specializes in multi-channel communication, including built-in calling, texting, and integration with other apps. It helps ensure timely follow ups with prospects across channels.
5. Task Management and Meeting Scheduler
- Freshsales CRM： Offers solid task management features to organize daily sales activities. It includes a basic meeting scheduler to quickly book meetings with contacts and leads.
- Salesmate CRM: Provides advanced task management features with automated reminders. Its meeting scheduler is highly effective, enabling users to book meetings and sync with google apps.
6.定制
- Freshsales CRM： You can customize fields and some layouts, but some customization is locked behind higher-tier plans. It can be slightly limited for businesses with unique needs.
- Salesmate CRM: Gives users a high degree of flexibility to customize workflows, layouts, and modules to fit a specific business model. Salesmate stands out here for tailoring the platform.
7. Marketing Automation
- Freshsales CRM： Provides marketing automation features, but often requires integration with or upgrade to other Freshworks products or the Freshsales suite for full functionality.
- Salesmate CRM: Offers built-in email campaigns and journey automation as part of its platform, reducing the reliance on other apps for core marketing functions.
8. Integrations (Google Apps / Microsoft Apps)
- Freshsales CRM： Integrates well with the freshworks products ecosystem. It connects with popular tools, including basic integration with google apps and microsoft apps.
- Salesmate CRM: Offers robust integrations, including excellent connectivity with google apps (like working inside gmail) and microsoft apps. It provides all the necessary apis and strong zapier 集成。
9. Data Entry and Activity Tracking
- Freshsales CRM： Uses Freddy AI for auto-profile enrichment to minimize manual data entry. It automatically track deals and records customer interactions.
- Salesmate CRM: Allows users to log and track deals and all sales activities with ease. While it requires some data entry, the overall process is designed to save time through efficient logging.
选择 CRM 软件时要注意什么？
- Check if the free trial lets you create a new account with no credit card required to test features like email tracking for yourself.
- Ensure the sales pipeline is perfectly laid out and easy to use; if you absolutely love salesmate’s visual approach, look for that.
- Test the 安全 and compliance protocols, especially how they protect your customer data and if they require a verification successful waiting period.
- Find out if the support team is responsive. You want to avoid long waiting times after submitting a review or a ticket.
- The system must easily integrate with other apps and systems. Check if they provide alternative options or offer numerous workarounds when a direct connection is missing.
- Look for scalability to grow with your medium sized businesses. Avoid the need to switch to a fourth crm later.
- The mobile app should allow you to perform key tasks in a few seconds and view the site properly.
- Check the vendor’s reputation and make sure they’ve provided effective solutions for companies similar to yours after extensive research.
- Evaluate the true excellent value of the pricing, including all add ons and user costs, to save money in the long run.
- Look for CRMs that allow you to customize your workflow and accounts, reducing the need to train users on complex, rigid systems.
最终裁决
So, which one wins? For most teams, we lean towards Freshsales CRM.
It’s got a great mix of easy-to-use and powerful features. The AI is a big plus. Plus, the price is excellent.
If you need super advanced automation, Salesmate might be better.
But for most, Freshsales is the more intelligent choice. We’ve tested both, and we know what works.
We want to make your choice easy. Trust us; Freshsales is a solid pick.
Think of it like this: Freshsales is like a reliable, well-rounded player on a sports team.
It does many things well. Salesmate is like a specialist, excellent at a few key skills. But for the whole game, Freshsales is more consistent.
Freshsales CRM 的更多信息
以下是 Freshsales CRM 与这些软件解决方案的简要比较：
- Freshsales CRM vs Pipedrive: Freshsales CRM 提供集成通信和人工智能的全面销售解决方案，而 Pipedrive 则擅长可视化销售管道组织和交易跟踪。
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM 与 Keap: Freshsales CRM 强调直观的销售管理和人工智能驱动的洞察力；Keap 提供功能强大的销售和营销自动化，侧重于联系人管理。
- Freshsales CRM vs ActiveCampaign: Freshsales CRM 是一款专用的销售 CRM，内置电话和电子邮件功能；ActiveCampaign 在营销自动化、电子邮件营销活动和高级细分方面表现出色。
- Freshsales CRM vs Hubspot: Freshsales CRM 提供人工智能驱动的销售工具和更快的设置；HubSpot 提供广泛的一体化套件，涵盖营销、销售和客户服务。
- Freshsales CRM vs Clickfunnels: Freshsales CRM 是以销售为重点的 CRM，用于管理客户互动，而 ClickFunnels 则是构建销售漏斗和着陆页面的专用工具。
- Freshsales CRM 与 Folk: Freshsales CRM 提供了一个具有人工智能和自动化功能的综合销售平台；Folk 专注于简单、协作的联系人管理和可视化管道组织。
- Freshsales CRM 与 Instantly: Freshsales CRM 是一款功能全面的销售 CRM，具有强大的功能；Instantly 主要是一款电子邮件推广和销售 CRM。 冷电子邮件自动化 工具。
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM 是一款功能更强大的销售 CRM，具有人工智能功能；Capsule CRM 则侧重于直接的联系人管理和销售机会跟踪。
- Freshsales CRM vs Insightly: Freshsales CRM 是一款专门的销售工具，具有人工智能和全面的销售自动化功能；Insightly 提供更广泛的 CRM 体验，包括强大的项目管理功能。
- Freshsales CRM 与 Salesforce: Freshsales CRM 提供直观的人工智能销售平台，价格极具竞争力；Salesforce 是高度可定制的企业级 CRM，拥有广泛的生态系统和高级功能。
- Freshsales CRM vs Zendesk: Freshsales CRM 专注于销售自动化和管道管理，而 Zendesk 主要是一个客户服务平台，具有强大的票单和支持功能。
更多 Salesmate 信息
以下是 Salesmate 与这些软件解决方案的简要比较：
- Salesmate 与 Pipedrive 对比: Salesmate 提供直观的销售渠道管理并具有内置呼叫功能，而 Pipedrive 则在视觉渠道清晰度方面表现出色，并可轻松推进交易。
- Salesmate 与 GoHighLevel 对比Salesmate 以易用性著称。它帮助销售团队完成交易和与客户沟通。GoHighLevel 是一款功能更强大的工具，主要面向营销代理业务。
- Salesmate 与 Keap 对比: Salesmate 提供用户友好的界面和可定制的交易渠道，用于可视化跟踪，而 Keap 则通过强大的销售漏斗功能提供强大的销售和营销自动化。
- Salesmate 与 ActiveCampaign 对比: Salesmate 在其 CRM 中优先考虑销售渠道和交易跟踪；ActiveCampaign 集成销售和营销自动化，提供全面的客户视图，并在电子邮件营销方面表现出色。
- Salesmate 与 Hubspot: Salesmate 提供透明、价格合理的 CRM 以及强大的销售自动化功能；HubSpot 是一款集营销、销售和服务于一体的综合套件，具有分级定价和更广泛的功能。
- Salesmate 与 Clickfunnels 对比: Salesmate 是一款用于管理销售和客户关系的 CRM；ClickFunnels 是一款用于构建高转化率销售渠道和登陆页面的专用工具。
- 销售员 vs. 普通人: Salesmate 是一款功能齐全的 CRM 系统，面向销售团队，拥有强大的销售漏斗管理和自动化功能。Folk 是一款更简单的联系人管理工具，专注于组织和协作。
- Salesmate 与 Instant: Salesmate 提供全面的销售 CRM，具有渠道管理和多渠道推广功能；Instantly 专注于规模化冷电子邮件推广和潜在客户生成。
- Salesmate 与 Clickup 对比: Salesmate 是一款专用于渠道管理和交易跟踪的销售 CRM；ClickUp 是一款集项目管理、任务跟踪和 CRM 功能于一体的生产力平台。
- Salesmate 与 Monday CRM 对比: Salesmate 是一款专注于销售的 CRM，具有内置电子邮件营销和强大的交易管理功能；Monday CRM 提供高度可定制的可视化工作流程和广泛的工作操作系统功能。
- Salesmate 与 Capsule CRM: Salesmate 是一款具有销售自动化和详细报告功能的综合解决方案；Capsule CRM 是一款更简单、用户友好的联系人管理工具，通常更基础。
- Salesmate 与 Insightly: Salesmate 提供主要用于销售活动的用户友好型 CRM；Insightly 提供具有集成项目管理功能的更强大的 CRM。
- Salesmate 与 Freshsales CRM 对比: Salesmate 提供详细的实时报告和广泛的工作流程定制；Freshsales CRM 提供直观的界面，具有 AI 辅助和更广泛的自动化功能。
- Salesmate 与 Salesforce 对比: Salesmate 是一款用户友好的 CRM，非常适合中小型企业，提供直接的销售管理；Salesforce 是一款高度可定制、可扩展的企业级 CRM，具有丰富的功能集。
常见问题
哪种 CRM 更适合小型企业？
Freshsales CRM is often preferred due to its user-friendly interface and affordable pricing. It offers essential features like lead scoring and elemental sales force automation, making it ideal for smaller teams with limited resources.
Can I customize both Freshsales and Salesmate?
Both platforms allow you to customize fields, reports, and workflows. However, Salesmate generally offers more extensive customization options, especially for complex workflows and integrations.
Does Freshsales CRM have AI features?
Freshsales CRM includes Freddy AI, which enhances sales productivity through features like lead scoring, deal insights, and automated task suggestions.
Is Salesmate better for multi-channel communication?
Salesmate excels in multi-channel outreach, offering integrated email, SMS, and La machine tools. It’s ideal for businesses needing to connect with customers across various platforms.
Which CRM offers better reporting and analytics?
Salesmate provides more detailed, real-time reporting and analytics, with a broader range of pre-built reports and dashboards, than Freshsales CRM’s standard reporting features.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean