How to Use LogMeIn Resolve: Complete Feature Guide (2026)

빠른 시작

This guide covers every LogMeIn Resolve feature:

• 시작하기 — Create your account and run your first session
• How to Use Mobile Device Management — Enroll and control Android and iOS devices
• How to Use Location Tracking — See where every enrolled device sits right now
• 패치 관리 사용 방법 — Push operating system and app updates on a schedule
• How to Use Endpoint Protection — Watch device health and catch problems early
• How to Use Zero-Trust Security — Create a signature key that approves every action
• How to Use Remote Execution — Run scripts on many devices at once
• How to Use Built-in Antivirus — Scan and quarantine threats without a second vendor
• How to Use Onboarding Center — Deploy the agent across your network in bulk
• 강력한 통합 기능을 활용하는 방법 — Turn Microsoft Teams chats into tracked tickets
• How to Use Software Assets — Audit what is installed on every managed machine

소요 시간: 각 작품당 5분

이 가이드에는 다음 내용도 포함되어 있습니다. 프로 팁 | 흔히 저지르는 실수 | 문제 해결 | 가격 | 대안

이 가이드를 신뢰해야 하는 이유

I have run LogMeIn Resolve for 14 months across a small mixed fleet.

Every screen below comes from sessions I actually ran myself.

LogMeIn Resolve is a remote access and IT support tool built for lean teams.

Most people stop after their first remote session and never explore the rest.

That is a shame, because the monitoring and 오토메이션 side is where the hours come back.

이 가이드는 모든 주요 기능을 단계별로 사용하는 방법을 보여줍니다.

LogMeIn Resolve Tutorial

This How to Use LogMeIn Resolve tutorial walks through setup first, then each feature in the order I learned them.

Getting Started with LogMeIn Resolve

Before any feature works, finish this one-time setup.

약 3분 정도 걸립니다.

Here is how the first week went for me:

이제 각 단계를 하나씩 살펴보겠습니다.

1단계: 계정 생성

Go to the LogMeIn Resolve website and click “Start for free”.

Enter your work email and set a password.

The free version of LogMeIn Resolve covers up to 5 devices.

✓ 검문소: 확인하세요 받은 편지함 확인 이메일을 위해서요.

Step 2: Open the Console and Install the Agent

The Web Console runs in any browser, so nothing is required on your side.

Open the profile menu to download the Agent Desktop Console for daily management.

Then install the agent on each machine you want unattended access to.

✓ 검문소: Your first device appears on the Devices page.

Step 3: Set Up Zero Trust and Run a Session

LogMeIn Resolve asks you to create a signature key during setup.

Save that key somewhere safe, because it approves sensitive actions later.

Now open the Support tab and generate a numerical support key.

Your user enters that 9-digit code at helpdesk.me/join to connect.

How to Use LogMeIn Resolve Mobile Device Manager

모바일 기기 관리 lets you enroll phones and tablets alongside your desktops.

다음은 단계별 사용 방법입니다.

Step 1: Open the Devices Page

Click Devices in the left menu of the Console.

Step 2: Enroll a Mobile Device

Choose Add Device, then pick 기계적 인조 인간 또는 iOS.

Send the enrollment link to the phone owner.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: The phone shows as Enrolled within a minute.

Step 3: Start Remote View or Remote Control

Select the phone and choose the access level you need.

How to Use LogMeIn Resolve Location Tracker

Location Tracking lets you see where an enrolled device was last seen.

다음은 단계별 사용 방법입니다.

Step 1: Select an Enrolled Device

Open Devices and click the mobile device you want to check.

Step 2: Open the Location Tab

The map shows the last reported position and timestamp.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: You see a pin with a recent time next to it.

Step 3: Act on a Lost Device

Lock the device or wipe it if recovery looks unlikely.

How to Use LogMeIn Resolve Patch Manager

패치 관리 lets you push operating system and app updates without touching each machine.

다음은 단계별 사용 방법입니다.

Step 1: Run a Patch Scan

Open Patch Management and scan your device groups.

Step 2: Review Missing Patches

Sort by severity so critical fixes go first.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: Each device row lists its outstanding updates.

Step 3: Schedule the Rollout

Set a policy that installs approved patches outside working hours.

How to Use LogMeIn Resolve Endpoint Protector

엔드포인트 보호 lets you watch device health and catch failures before users call.

다음은 단계별 사용 방법입니다.

Step 1: Assign a Protection Policy

Create a policy and apply it to a device group.

Step 2: Review the Alert Feed

Disk space, memory and offline warnings all land in one list.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: Alerts show a device name, a cause and a timestamp.

Step 3: Fix It in the Background

Background Management lets you clear the issue without interrupting the person working.

How to Use LogMeIn Resolve Zero-Trust Security Tool

제로 트러스트 보안 lets you sign sensitive actions with a key only you hold.

다음은 단계별 사용 방법입니다.

Step 1: Open Zero Trust Settings

Find Zero Trust under the security section of your account.

Step 2: Create Your Signature Key

Generate the key and store it in your 비밀번호 관리자.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: The console confirms the key is active on your account.

Step 3: Approve an Action

Enter the key when you run a script or reach an unattended device.

How to Use LogMeIn Resolve Remote Executor

Remote Execution lets you run scripts on many devices at once or schedule them in advance.

다음은 단계별 사용 방법입니다.

Step 1: Open Remote Execution

Pick a saved script or paste your own PowerShell or Bash.

Step 2: Choose Your Target Devices

Select one machine, a group, or every device you manage.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: The device count matches what you expected.

Step 3: Run Now or Schedule

Set a future time if the script restarts anything users need.

How to Use LogMeIn Resolve Built-in Antivirus

내장형 바이러스 백신 lets you scan managed machines without paying a second vendor.

다음은 단계별 사용 방법입니다.

Step 1: Turn On Antivirus for a Group

Enable it from the security settings of that device group.

2단계: 첫 번째 스캔 실행

Start a full scan outside 사업 hours, since it is heavy on older hardware.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: Each device reports a scan status and a result count.

Step 3: Review Quarantine

Restore false positives and delete anything you cannot account for.

How to Use LogMeIn Resolve Onboarding Center

Onboarding Center lets you add new machines in bulk instead of one at a time.

다음은 단계별 사용 방법입니다.

Step 1: Generate an Installer

Open Onboarding Center and create an installer tied to your account.

Step 2: Choose Network Deployment

LogMeIn Resolve supports network deployment for easier installation across a domain.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: New devices appear on the Devices page as they install.

Step 3: Sort Devices into Groups

Group by office or role so your policies apply cleanly.

How to Use LogMeIn Resolve Powerful Integrations

강력한 통합 기능 let you raise and close tickets inside the apps your team already uses.

다음은 단계별 사용 방법입니다.

Step 1: Connect Microsoft Teams

Add the LogMeIn Resolve app from the Teams store and sign in.

Step 2: Turn On Conversational Ticketing

Staff click the 챗봇 icon in Teams and describe the problem.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: A Teams message creates a real ticket in the console.

Step 3: Track Tickets in My Cases

Users follow their own ticket status through the My Cases portal.

How to Use LogMeIn Resolve Software Assets

Software Assets lets you see every program installed across your managed machines.

다음은 단계별 사용 방법입니다.

Step 1: Open Software Assets

The inventory builds itself from the agents already reporting in.

Step 2: Filter by Application

Search a program name to see which devices still run it.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: You get a device list with version numbers beside it.

Step 3: Remove or Update in Bulk

Send a removal script to every device still running the old version.

LogMeIn Resolve Pro Tips and Shortcuts

After 14 months with this tool, these are the habits that saved me the most time.

In-Session Shortcuts

행동	지름길
원격 PC로 Ctrl+Alt+Del 단축키를 보내세요	Session toolbar button
전체 화면 전환	F11
Open chat panel	Session toolbar chat icon
Start file transfer	Session toolbar file icon

대부분의 사람들이 놓치는 숨겨진 기능들

• AI-generated notes: Let the session write its own summary, then paste it into the ticket.
• Advanced diagnostics: Reboot a machine into Safe Mode and run network tests without leaving the session.
• Camera sharing: Ask the user to point a phone at a printer or router you cannot reach.
• File access: Grab logs from a remote device without starting a full control session.

Here are the benefits that showed up first for my own team:

LogMeIn Resolve Common Mistakes to Avoid

Mistake #1: Skipping the signature key

Mistake #2: Downloading the wrong LogMeIn product

Mistake #3: Interrupting people for small fixes

LogMeIn Resolve Troubleshooting

Problem: No remote control option on an online PC

원인: The device is visible on the network but the agent lacks unattended permission.

고치다: Reinstall the agent with unattended access enabled, then confirm your signature key is active.

Problem: The support key stopped working

원인: A support session generated by LogMeIn Resolve stays valid for 60 minutes only.

고치다: Generate a fresh key from the Support tab and resend the helpdesk.me link.

Problem: The applet will not install on a locked-down PC

원인: Group policy or antivirus is blocking the download.

고치다: Push the agent through network deployment from the Onboarding Center instead.

📌 메모: If none of these fix your issue, contact LogMeIn Resolve support.

LogMeIn Resolve란 무엇인가요?

LogMeIn 해결 방법 is a remote access and IT support tool for small and mid-sized teams.

It combines remote support, monitoring and management in one secure, easy to use package.

Think of it like a help desk that can reach any machine you own.

Sessions run in the browser, so end users install nothing to get started.

이 간단한 개요를 시청하세요:

이 제품에는 다음과 같은 주요 기능이 포함되어 있습니다.

• Mobile Device Management: Enroll and control Android and iOS devices
• 위치 추적: See where every enrolled device sits right now
• 패치 관리: Push operating system and app updates on a schedule
• 엔드포인트 보호: Watch device health and catch problems 일찍
• 제로 트러스트 보안: Create a signature key that approves every action
• Remote Execution: Run scripts on many devices at once
• 내장형 바이러스 백신: Scan and quarantine threats without a second vendor
• Onboarding Center: Deploy the agent across your network in bulk
• 강력한 통합 기능: Turn Microsoft Teams chats into tracked tickets
• Software Assets: Audit what is installed on every managed machine

자세한 내용은 다음을 참조하세요. LogMeIn Resolve review.

LogMeIn Resolve 가격

Here’s what LogMeIn Resolve costs in 2026:

계획	가격	가장 적합한 대상
기동기	월 23.75달러	Solo admins running ad-hoc support sessions
성장	월 44.75달러	Small teams that need unattended access
고급의	월 63.75달러	Teams adding patching and monitoring
완벽한	월 75달러	IT teams that want antivirus and 오토메이션 포함된

무료 체험: Yes. There is also a free version for up to 5 devices.

환불 보장: Not published. Cancel before renewal instead.

💰 최고의 가성비: Growth — unattended access is the point where this tool starts paying for itself.

LogMeIn Resolve와 대안 제품 비교

How does LogMeIn Resolve compare? Here’s the competitive landscape:

도구	가장 적합한 대상	가격	평가
LogMeIn 해결 방법	Support plus device management	월 23.75달러	⭐ 4.2
화면 가져오기	Browser-only quick sessions	월 8달러	⭐ 4.3
팀뷰어	Cross-platform reach	월 24.90달러	⭐ 4.4
애니데스크	Low-latency connections	월 14.90달러	⭐ 4.5
스플래시탑	Price per technician	월 5달러	⭐ 4.6
원격PC	Small budgets	월 3.95달러	⭐ 4.1
RealVNC 연결	Direct device control	월 4.20달러	⭐ 4.4
ISL 온라인	Self-hosted deployments	월 21달러	⭐ 4.3
비욘드트러스트	Regulated enterprises	관습	⭐ 4.4

빠른 추천:

• 종합 최고상: LogMeIn Resolve — support and management sit in one console
• 최고의 가성비: RemotePC — cheapest way to reach your own machines
• 초보자에게 가장 적합: Getscreen — nothing to install on either side
• Best for regulated teams: BeyondTrust — built around audit and privilege control

🎯 LogMeIn Resolve 대안

LogMeIn Resolve 대안을 찾고 계신가요? 다음은 최고의 옵션들입니다.

• 🚀 화면 가져오기: Runs entirely in the browser and connects in seconds.
• ⭐ 팀뷰어: The most familiar name, with reach across almost every platform.
• ⚡ 애니데스크: Very responsive on weak connections, which matters on field support calls.
• 💰 스플래시탑: Strong per-technician pricing if you only need access, not monitoring.
• 👶 원격PC: Simple enough for non-technical owners reaching their own office PC.
• 🔧 RealVNC 연결: Direct control with fine-grained permissions for technical teams.
• 🔒 ISL 온라인: Can be self-hosted, which suits strict data residency rules.
• 🏢 비욘드트러스트: Privileged access control for banks, healthcare and government.

전체 목록은 다음을 참조하세요. LogMeIn Resolve 대안 가이드.

⚔️ LogMeIn Resolve 비교

Here’s how LogMeIn Resolve stacks up against each competitor:

• LogMeIn Resolve와 Getscreen 비교: Getscreen is faster to start; Resolve wins once you need patching and scripts.
• LogMeIn Resolve와 TeamViewer 비교: TeamViewer has wider platform support; Resolve costs less at similar feature depth.
• LogMeIn Resolve와 AnyDesk 비교: AnyDesk feels smoother in-session; Resolve gives you monitoring AnyDesk does not.
• LogMeIn Resolve와 Splashtop 비교: Splashtop is cheaper for pure access; Resolve suits teams running a real help desk.
• LogMeIn Resolve와 RemotePC 비교: RemotePC wins on price alone; Resolve wins on everything past basic remote access.
• LogMeIn Resolve와 RealVNC Connect 비교: RealVNC is leaner and technical; Resolve bundles ticketing and automation.
• LogMeIn Resolve와 ISL Online: ISL Online offers self-hosting; Resolve is easier to run with no server team.
• LogMeIn Resolve와 BeyondTrust 비교: BeyondTrust fits regulated enterprises; Resolve fits small teams on a real budget.

Start Using LogMeIn Resolve Now

You now know how to use LogMeIn Resolve across every major feature:

• ✅ Mobile Device Management
• ✅ Location Tracking
• ✅ 패치 관리
• ✅ Endpoint Protection
• ✅ Zero-Trust Security
• ✅ Remote Execution
• ✅ Built-in Antivirus
• ✅ Onboarding Center
• ✅ 강력한 통합 기능
• ✅ Software Assets

다음 단계: Pick one feature and try it today.

Most people start with a support key and one live session.

5분도 채 걸리지 않습니다.

자주 묻는 질문

LogMeIn Resolve는 무료인가요?

Yes, there is a free version covering up to 5 devices. Paid plans add unattended access, patching, antivirus and automation.

LogMeIn Resolve의 가격은 얼마인가요?

Starter is $23.75/month, Growth is $44.75/month, Advanced is $63.75/month and Complete is $75/month.

What is LogMeIn Resolve used for?

It handles remote access and IT support tasks, plus device monitoring, patching, scripting and ticketing from one console.

How do I start a support session?

Generate a 9-digit support key from the Support tab. Your user enters it at helpdesk.me/join. The session stays valid for 60 minutes.

Does LogMeIn Resolve support unattended access?

Yes. Install the agent on a device and you can troubleshoot it when nobody is sitting in front of the machine.