Keap vs Thryv: Deep CRM Comparison in 2025

por | Last updated Aug 5, 2025

Runner Up
keap
4.5
  • Automation Builder
  • Powerful CRM
  • Email & Text Marketing
  • Cool Landing Pages
  • Sales Pipeline
  • Free Plan Available
  • Paid Plan Starts at $249
Runner Up
Thryv
3.5
  • Website Analytics
  • Social Media Management
  • Billing & Invoicing
  • Team Chat
  • Campaign Analytics
  • Time-Saving Automation
  • Paid Plans from $244/month
keap vs thryv

Feeling lost in a sea of customer info? It’s tough, right?

You’ve got leads, contacts, and sales to track, and it’s all scattered.

Keeping it together is a real headache.

Imagine missing out on a big sale because you forgot to follow up. Or worse, confusing customers because you don’t have their details handy. 

But here’s the good news. There are tools like Keap and Thryv.

We will dive deep into Keap vs Thryv and show you which can solve your problems and help you win.

Overview

We’ve spent weeks getting our hands dirty, testing Keap and Thryv. 

We set up campaigns, tracked leads, and pushed each platform to its limits.

This isn’t just theory; it’s real-world experience driving our comparison.

Keap CRM
4.5out of 5

Ready to get organized and save 15 hours a week? Keap’s powerful automation can make it happen. Go for ir now!

Pricing: You can try it for free. Paid plan starts at $249/month

Key Features:

  • Email Marketing
  • CRM
  • Sales and Marketing Automation
THRYV CTA
3.5out of 10

Wanted to Thryv a try! Explore its powerful features for managing contacts, scheduling appointments, and launching marketing campaigns.

Pricing: It has a free plan. The premium plan starts at $244/month.

Key Features:

  • Built-in calling
  • Email sequences
  • Advanced Reporting

What is Keap?

Ever feel like you’re juggling too many things at once? Keap gets that.

It’s a CRM designed to simplify your business. Think of it as your all-in-one tool for sales and marketing.

Keap helps you organize contacts, automate tasks, and close more deals.

It’s especially great for small businesses and entrepreneurs who want to save time and grow faster.

Also, explore our favorite Keap alternatives

What is Keap CRM

Our Take

Keap CRM

Keap is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features. However, it may not be best for larger companies with more complex needs.

Key Benefits

  • Built-in email marketing: Send targeted emails to your audience.
  • Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
  • Sales pipeline management: Track your deals and identify opportunities.
  • Ecommerce integrations: Connect Keap with your online store to manage orders and customers.

Pricing

Keap offers a free trial and a simple pricing structure to get you started.

  • Simple plan: Starts at $249/month (Annually Billed) and offers two users and 1500 contacts.
Keap Pricing

Pros

  • Great for small businesses.
  • Easy to learn and use.
  • Powerful email marketing tools.
  • Excellent automation features.

Cons

  • It can get expensive as you grow.
  • Limited customization options.
  • Not ideal for large enterprises.

What is Thryv?

Thryv is more than just a CRM.

It’s an all-in-one business management platform.

Think of it as your one-stop shop for everything from scheduling appointments to managing your online presence. 

It’s designed to help you streamline your operations and grow your business.

Also, explore our favorite Thryv alternatives

THRYV Homepage

Our Take

THRYV CTA

Wanted to Thryv a try! Explore its powerful features for managing contacts, scheduling appointments, and launching marketing campaigns.

Key Benefits

  • Centralized hub: Manage all your business needs in one place.
  • Automated marketing: Reach more customers with less effort.
  • Online scheduling: Let clients book appointments 24/7.
  • Accept payments online: Get paid faster and easier.
  • Reputation management: Monitor and improve your online reviews.

Pricing

  • Command Center: Free dedicated business line.
  • Business Center: $244/month.
  • Marketing Center: $244/month.
Thryv Pricing

Pros

  • All-in-one solution.
  • Saves time and money.
  • Improved Online Presence
  • Time-Saving Automation

Cons

  • Mobile App Needs Improvement
  • Limited customization options.
  • Not Ideal for Every Industry

Feature Comparison

Let’s break down the core features of Keap and Thryv.

We’ll look at what each platform brings to the table and how they stack up for business owners to use in the real world.

1. Customer Relationship Management

Keap, previously known as Infusionsoft, is built around strong customer relationship management.

Its dashboard provides a clear view of contacts and their activity. 

Thryv also offers CRM, but it’s more focused on overall business growth and less on granular contact tracking.

Both systems help you manage customer data, but Keap excels at detailed relationship tracking.

What is Keap CRM

2. Marketing Automation Tools

Both platforms offer automation tools, but Keap’s are more advanced.

Keap’s marketing automation lets you build complex workflows and trigger actions based on customer behavior.

Thryv’s automation is simpler, focusing on basic tasks like sending reminders.

If you need in-depth marketing campaigns, Keap is likely the better fit.

3. Marketing and Sales Features

Keap shines with its marketing and sales integration.

It combines CRM, email campaigns, and sales pipelines seamlessly.

Thryv also offers sales features, but they’re less integrated.

Keap provides a smoother flow from lead capture to closing deals.

4. Email Campaigns and Landing Page Creation

Keap’s email campaigns are highly customizable, and its landing page builder is powerful.

Thryv offers basic email marketing and landing pages, but they’re not as flexible.

If you need advanced marketing campaigns with professional designs, Keap has the edge.

5. Dashboard and Analytics

Keap’s robust dashboard and analytics provide detailed insights into your marketing and sales performance.

Thryv offers analytics, but they’re less in-depth.

Keap gives you more data to make informed decisions for business growth.

THRYV Campaign Analytics

6. Contact Us and Support

Both platforms offer support, but Keap has a wider range of options, including phone, email, and chat.

Thryv’s support is also available, but the level of detail varies.

Consider checking each platform’s specific support packages if you need extensive support.

7. Business Growth and Overall Functionality

Thryv aims to be an all-in-one platform for small business owners, covering everything from CRM to online presence.

Keap focuses more specifically on marketing automation and sales.

While both platforms provide valuable functionality, Keap focuses more on sales and marketing, while Thryv is more broad.

What to look for when choosing a CRM?

  • Pricing Details: Be aware of a one-time onboarding fee with Thryv, which can be a surprise for a small business. Keap’s pricing is based on contacts and users, so you need to look at your growth plans.
  • Customer Interactions: Consider how you handle your customer interactions. The Thryv command center and the Thryv business center are different. Thryv software has a client portal where customers can pay estimates and stay organized, which helps you get paid faster.
  • Enhanced Local Listings: For a small business, Thryv offers enhanced local listings. This is a powerful tool to get your business seen.
  • Marketing Focus: Think about your marketing. Do you need powerful SMS marketing messages, or are you more focused on email?
  • Ease of Use: While both platforms have their pros and cons, consider which one will help you stay organized and keep track of everything. Make sure you can view this site properly from both a desktop and a mobile device.

Final Verdict

After thorough testing, we lean towards Keap for businesses prioritizing advanced marketing and sales automation.

Its robust CRM, detailed analytics, and powerful automation tools make it a strong choice.

If your focus is comprehensive business management with a broader scope, Thryv is a solid option.

However, Keap’s specialized features provide a clear advantage for those seeking to maximize lead conversion and refine marketing campaigns.

We’ve seen firsthand how these platforms perform, and our recommendation is based on practical experience, not just theory.

More of Keap

Here’s a comparison of Keap with various alternatives:

  • Keap vs Pipedrive: Keap excels in marketing automation and integrated sales. Pipedrive focuses more on visual sales pipeline management and deal tracking.
  • Keap vs GoHighLevel: GoHighLevel is an all-in-one platform for agencies, offering white-label options and extensive automation.
  • Keap vs ActiveCampaign: Keap provides an all-in-one business automation solution for service-based small businesses. ActiveCampaign specializes in sophisticated email marketing and customer experience automation.
  • Keap vs HubSpot: Keap integrates CRM, marketing automation, and e-commerce for small businesses. HubSpot offers a broader suite of hubs for sales, marketing, service, and content, suitable for various business sizes.
  • Keap vs ClickFunnels: Keap offers CRM, marketing automation, and e-commerce. ClickFunnels is primarily a sales funnel and landing page builder with some lead collection functionality.
  • Keap vs Folk: Keap provides robust sales and marketing automation with deep customization. Folk offers a simpler, user-friendly interface focused on collaborative contact management.
  • Keap vs Instantly: Keap is a comprehensive CRM and automation platform for sales and marketing. Instantly specializes in outbound sales outreach and lead generation.
  • Keap vs ClickUp: Keap is a dedicated CRM with strong sales and marketing automation. ClickUp is a versatile project management tool that can be configured as a CRM.
  • Keap vs Monday CRM: Keap is a dedicated CRM focused on small business sales and marketing automation. Monday CRM is a flexible work OS with strong customizable CRM capabilities for collaborative workflows.
  • Keap vs Capsule CRM: Keap offers advanced marketing automation and integrated business solutions. Capsule CRM is designed for simplicity and affordability, ideal for small—to medium-sized businesses.
  • Keap vs Insightly: Keap focuses on robust marketing automation and lead management. Insightly provides contact and project management with workflow automation, suitable for small—to mid-sized businesses.
  • Keap vs Freshsales CRM: Keap offers strong automation and is geared towards small businesses. Freshsales CRM is known for its affordability, user-friendly interface, and broad integrations.
  • Keap vs Salesforce: Keap is tailored for small business CRM and marketing automation. Salesforce is a highly customizable, scalable, industry-leading CRM for businesses of all sizes, especially enterprises.
  • Keap vs Zendesk: Keap excels in sales and marketing automation and e-commerce. Zendesk is primarily a customer service and support platform with robust ticketing and collaboration features.

More of Thryv

Here’s a brief comparison of Thryv with these software solutions:

  • Thryv vs GoHighLevel: GoHighLevel offers robust marketing automation and sales funnels. Thryv simplifies business management for service-based companies.
  • Thryv vs Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
  • Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
  • Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
  • Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
  • Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
  • Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
  • Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
  • Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
  • Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
  • Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
  • Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
  • Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
  • Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.

Frequently Asked Questions

Is Keap better than Thryv for small businesses?

Keap excels in marketing automation and sales, which is ideal if those are your priorities. Thryv offers broader business management tools. The “better” choice depends on your specific needs and whether you prioritize marketing or overall business management.

What are the key differences between Keap’s Infusionsoft and Thryv?

Keap’s Infusionsoft is known for its advanced CRM and marketing automation. Thryv focuses on various business functions, including online presence and customer communication. Keap is more specialized, and Thryv is more all-in-one.

Which platform offers better marketing automation tools?

Keap offers more sophisticated marketing automation tools, allowing complex workflows and detailed campaign management. Thryv provides simpler automation features that are suitable for basic tasks. If you need in-depth marketing campaigns, Keap is the stronger option.

Does Thryv have a customer relationship management system?

Thryv includes a CRM system, but it’s part of a broader business management platform. Keap’s CRM is more specialized and detailed. Thryv’s CRM is integrated with other business tools, offering a holistic view.

Is Keap or Thryv easier to use?

Thryv is generally considered easier for beginners due to its all-in-one approach. Keap, with its advanced features, may have a steeper learning curve. If you’re new to CRM, Thryv might be a less daunting start.

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