Luchando por elegir lo correcto acceso remoto ¿Una herramienta para su negocio?
No estás solo
Many teams face this challenge, trying to find software that’s both powerful and easy to use.
The wrong choice can lead to wasted time, seguridad risks, and frustrated employees.
We’re here to help you cut through the confusion between GoTo Resolve vs ISL Online to make an informed decision.
Descripción general
To give you the clearest picture, we’ve tested both GoTo Resolve and ISL Online.
Our team has thoroughly tested their features, ease of use.
And overall performance in real-world scenarios, so you can see how they truly stack up.
¿Listo para simplificar tu soporte de TI? ¡Prueba GoTo Resolve ahora! ¡Pruébalo gratis y únete a miles!
Precios: Tiene una prueba gratuita. El plan de pago cuesta desde $23 al mes.
Características principales:
- Gestión de activos
- Acceso desatendido
- Gestión de parches
Ready to make the smart choice for remote desktop in 2025? Try ISL online & join thousands!
Precios: It has a free trial. Paid plan starts at $34.90/monthly.
Características principales:
- On-premise deployment option
- Unlimited managed dispositivos
- Advanced customization
What is ISL Online?
What is ISL Online? It’s a powerful remote access solution.
It lets you connect to computers and mobile dispositivos from anywhere.
Think of it as your virtual bridge to any device. It’s known for being very secure and reliable.
Además, explora nuestros favoritos Alternativas a ISL Online…
Nuestra opinión
¡Use RealVNC de forma segura para acceder a escritorios remotos! ¿Busca un acceso remoto robusto y seguro para su empresa? ¡Pruébelo ahora! ¡Descargue RealVNC ahora!
Beneficios clave
- 100% On-Premise Option: You can host it on your own servers. This gives you full control.
- Unlimited Devices/Users: One license covers unlimited endpoints. This saves you money.
- Strong Security Features: It uses end-to-end encryption. Your data stays private.
- Marca personalizada: You can add your company’s logo. It looks more professional.
- Live Chat Integration: Talk to customers while helping them.
- Wake On LAN: Turn on a computer remotely.
- Session Recording: Record sessions for training or review.
Precios
Los precios de ISL Online son claros. Ofrecen diferentes planes:
- Estándar: $34,90/mes.
- De primera calidad: $54.90/mes
- Empresa: $99.90/mes
- Pago por uso: $0.25/min
Ventajas
Contras
¿Qué es GoTo Resolve?
So, what exactly is GoTo Resolve? Think of it as a complete toolkit for IT support.
It’s designed to help businesses manage and fix computer issues remotely.
This means you can help your employees or customers no matter where they are.
Además, explora nuestros favoritos Alternativas a GoTo Resolve…
Nuestra opinión
GoTo Resolve es la solución de gestión de TI segura y todo en uno con asistencia de inteligencia artificial incorporada y seguridad de confianza cero.
Beneficios clave
GoTo Resolve tiene algunas funciones interesantes. Estas son sus mejores características:
- Monitoreo remoto: Vigila tus ordenadores y te avisa de cualquier problema.
- Sistema de venta de entradas: Recibes 25 tickets de ayuda al mes. Esto te ayuda a hacer un seguimiento de los problemas.
- Gestión de puntos finales: Gestiona hasta 10 dispositivos. Mantenlos seguros y actualizados.
- Tareas automatizadas: Configura 3 acciones automatizadas. Ahorra tiempo en soluciones comunes.
- Compatibilidad con dispositivos móviles: También funciona con teléfonos y tablets. Conéctate desde tu teléfono.
- Fuerte seguridad: Tus sesiones son seguras. Tus datos se mantienen privados.
Precios
GoTo Resolve tiene precios claros. Esto es lo que obtienes:
- Acceso remoto:$23/mes
- Soporte remoto Plus: $44/mes
- Gestión de puntos finales estándar: $57/mes
- Gestión de puntos finales premium: Contáctenos para conocer precios
Ventajas
Contras
Comparación de características
Deciding between remote desktop software like GoTo Resolve (formerly LogMeIn Resolve/GoToAssist) and ISL Online requires a close look at their features.
This comparison details how both great tools help IT professionals provide remote assistance and manage remote devices.
1. Core Remote Access and Control
Both solutions offer fundamental remote control capabilities, screen sharing, and the ability for a support team to join a remote session.
- Ir a resolver: Provides fast and reliable remote access and remote control, including the ability for agents to support a remote user with either zero-download remote view or full remote session control via the desktop app or web console.
- ISL Online: Offers full remote control over remote devices with its ISL Light desktop app. It is considered an extremely easy and user friendly remote desktop solution for both the IT professional and the client end.
2. Proactive Support and IT Management
GoTo Resolve offers advanced features that move beyond reactive support, integrating RMM capabilities, whereas ISL Online focuses on pure remote support functionalities.
- Ir a resolver: GoTo Resolve offers proactive support through built-in Remote Monitoring and Management (RMM) tools like device monitoring, patch management, and remote execution, allowing IT professionals to triage problems and fix issues quicker before they impacto end users.
- ISL Online: Primarily functions as a dedicated remote support session and remote desktop software. It offers features like ISL AlwaysOn for unattended access, but its focus is less on proactive device monitoring and more on providing immediate remote assistance.
3. Unattended Access and Administrative Mode
The ability to access unattended computers is key for maintenance and performing tasks that require administrator rights.
- Ir a resolver: Supports unattended remote computers on Windows, Mac, and Android, and includes features like background file manager and remote terminal access to perform administrative tasks without interrupting the remote user.
- ISL Online: Offers robust unattended access via the ISL AlwaysOn agent, which requires an access password for security. It supports restarting a remote computer in administrative mode (admin rights) to perform privileged tasks.
4. Integrated Ticketing and Support Workflow
GoTo Resolve unifies the support process with modern helpdesk features, which is an extra feature compared to ISL Online’s pure connectivity focus.
- Ir a resolver: Integrates modern incident management and conversational ticketing, notably with Microsoft Teams, making it easy for users to receive requests and for agents to create, manage, and start a remote support session directly from the chat app.
- ISL Online: Provides high-quality connection for support sessions, but the core product does not include an integrated ticketing or helpdesk system. It focuses on the remote desktop connection itself, providing tools like session links to join a request.
5. Mobile Device Support and Connectivity
The need for mobile device support is growing, with agents needing to access android and ios devices or provide support from their own mobile device.
- Ir a resolver: Offers comprehensive mobile device support for remote devices running iOS, Android, and Chromebook. Agents can use the mobile app for remote control and even interactive camera share to assist with hardware issues.
- ISL Online: Provides good mobile support, allowing connections to and from android devices y ios devices using the ISL Light app. It is a highly cross-platform solution to provide remote support.
6. Modelo de licencias y asequibilidad
The cost structure affects how an organization can scale its support team and manage new users.
- Ir a resolver: Licenses are typically priced per agent (technician) and often billed annually. The pricing can increase based on the inclusion of RMM and advanced features like endpoint protection.
- ISL Online: Employs a unique licensing model often based on the number of simultaneous or concurrent sessions. One license can support an unlimited users and an unlimited number of client machines or unattended machines, offering great features for scaling teams.
7. Security and Encryption Standards
Both solutions prioritize maximum security for their support capabilities, which is crucial for regulated industries dealing with sensitive information or datos.
- Ir a resolver: Built with a security-first, zero trust architecture. It includes robust security with multi-factor authentication and two factor authentication, ensuring banking-grade encryption for remote support session data.
- ISL Online: Complies with strict security standards, using a strong end-to-end encryption (AES 256-bit) and two factor authentication to secure the access password and all data transferred during a remote session.
8. Deployment Options
Deployment flexibility is a major difference, particularly for larger organizations and those in regulated industries.
- Ir a resolver: Primarily a cloud-based service, simplifying setup and maintenance for the support team and clients.
- ISL Online: Provides both a robust cloud license and a Self-Hosted/private cloud option. This allows IT environments to gain full control over their data and infrastructure, a key requirement for highly regulated industries like health care.
9. Personalización y marca
The user interface and branding options help to maintain a consistent professional presence for the IT professionals.
- Ir a resolver: Offers customization and branding options, although its user interface and workflow is designed to be a unified, all-in-one app experience.
- ISL Online: Features custom branding and standard customization, allowing users to integrate their logo, change colors, and name the application, all through an intuitive interface.
¿Qué tener en cuenta al elegir un software de acceso remoto?
- Características de seguridad: Prioritize robust encryption and authentication.
- Facilidad de uso: Is it simple for both technicians and end-users?
- Compatibilidad de plataforma: Does it support all your operating systems (Windows, Impermeable, Linux, móvil)?
- Deployment Options: Do you need cloud-based or self-hosted?
- Actuación: Look for fast connection speeds and minimal lag.
- Estructura de precios: Understand recurring costs and included features.
- Capacidades de integración: Does it work with your existing help desk or CRM?
- Atención al cliente: What kind of support does the vendor offer?
Veredicto final
Entonces, ¿cuál? remote access software wins?
For most businesses wanting an all-in-one solution, GoTo Resolve is our top pick.
It combines remote support with ticketing and automatización, making IT tasks much easier.
However, if top-tier security and self-hosting are crucial, ISL Online is a fantastic alternative.
Its focus on performance and unique self-hosted option truly stands out.
We’ve thoroughly tested both and considered user reviews so that you can trust our advice.
Más de GoTo Resolve
Hemos explorado las características de GoTo Resolve, pero ¿cómo se compara con otras soluciones líderes de acceso remoto? A continuación, un breve resumen:
- GoTo Resolve frente a TeamViewer: TeamViewer ofrece una amplia compatibilidad multiplataforma y un control remoto robusto para diversos dispositivos.
- GoTo Resolve frente a AnyDesk: AnyDesk ofrece conexiones de alta velocidad y baja latencia, ideales para trabajar de forma remota de forma rápida y eficiente.
- GoTo Resolve frente a Splashtop: Splashtop se destaca por su transmisión de alto rendimiento y soluciones rentables para diversas necesidades comerciales.
- GoTo Resolve frente a RemotePC: RemotePC ofrece acceso siempre activo y sólidas capacidades de transferencia de archivos entre múltiples plataformas.
- GoTo Resolve frente a RealVNC Connect: RealVNC Connect se centra en conexiones directas y seguras con un legado VNC de larga data.
- GoTo Resolve frente a ISL Online: ISL Online ofrece una implementación flexible en la nube o en las instalaciones y funciones avanzadas de colaboración multisesión.
- GoTo Resolve frente a BeyondTrust: BeyondTrust se especializa en la gestión de acceso privilegiado y seguridad de nivel empresarial para sistemas críticos.
More of ISL Online
We’ve compared ISL Online with the following alternatives, highlighting their key strengths:
- ISL Online vs TeamViewer: TeamViewer offers extensive features and broad enterprise-level integrations.
- ISL Online vs AnyDesk: AnyDesk is known for its incredible speed and lightweight client for quick connections.
- ISL Online vs Splashtop: Splashtop excels in high-performance streaming, ideal for graphics and video.
- ISL Online vs RemotePC: RemotePC provides cost-effective, always-on access and robust multi-monitor support.
- ISL Online vs RealVNC Connect: RealVNC Connect offers direct, secure connections with deep configuration options.
- ISL Online vs GoTo Resolve: GoTo Resolve se integra IT ticketing and asset management for comprehensive support.
- ISL Online vs BeyondTrust: BeyondTrust delivers advanced security and granular access control for enterprises.
Preguntas frecuentes
What is the main difference between GoTo Resolve and ISL Online?
GoTo Resolve is an all-in-one IT management tool with remote support, while ISL Online focuses primarily on high-performance remote access and offers a unique self-hosted option for greater control.
Can I use these tools from a web browser?
Yes, both GoTo Resolve and ISL Online offer access and session initiation through a web browser, making them convenient to use without extensive software installations.
Which solution is better for small businesses?
GoTo Resolve might be better for pequeñas empresas seeking a comprehensive solution for IT management and support. ISL Online is excellent if you just need core remote access.
Do these services offer unattended access?
Yes, both GoTo Resolve and ISL Online provide unattended access. This means you can connect to and manage devices even when no one is physically present at the remote location.
Is there a free trial available for either service?
Typically, both GoTo Resolve and ISL Online offer free trials. This allows you to test their features and see how well they fit your specific remote support needs before committing to a purchase.
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