⚡ Veredicto rápido:
- Precios: Cobre CRM starts at $9/seat/month. Close CRM starts at $35/seat/month.
- Ideal para: Copper for Google Workspace teams living in the Gmail bandeja de entrada. Close for outbound sales teams that live on phone calls.
- Diferencia clave: Copper runs as a Chrome extension inside Gmail and Google Calendar. Close ships a built in calling stack with a power dialer.
- Nuestra elección: Copper CRM, based on its higher aggregate rating and much lower entry price.
These two tools are not chasing the same buyer.
Copper CRM was built for companies that run on Google.
Close CRM was built for sales teams that run on the phone.
One lives inside your Gmail tab. The other replaces your phone system.
Here is how to pick the right sales CRM for your negocio.
Descripción general
This Copper CRM vs Close CRM comparison covers pricing, features, and day to day functionality.
Revisamos la documentación, las páginas de precios y las reseñas de los usuarios de ambas herramientas.
Nuestros redactores también dedicaron tiempo a trabajar directamente con cada uno de ellos.
Esas notas aparecen en las secciones "Lo que nuestro equipo observó" a continuación.
By the end you will know which tool fits your sales process.
¿Qué es Copper CRM?
Copper CRM is customer relationship management software built for Google Workspace.
It launched in 2012 as a simple Gmail extension that killed manual data entry.
It grew into a full CRM for Google Workspace, formerly G Suite.
A Chrome extension puts your leads and deals right inside the Gmail inbox.
Copper afirma tener más de 30.000 clientes de CRM en todo el mundo, incluyendo a la propia Google.
Here is a closer walkthrough of how the platform works day to day.
🏆 Ganador: Copper CRM
Manage contacts and deals without leaving Gmail. Copper syncs email, meetings, and new contacts automatically.
Precios de Copper CRM
Copper CRM pricing runs across four tiers. Every plan is billed per seat.
| Plan | Precio | Mejor para |
|---|---|---|
| Motor de arranque | $9/asiento/mes | Organizar únicamente contactos |
| Básico | $23/asiento/mes | Pequeña empresa teams up to 2,500 contacts |
| Profesional | $59/asiento/mes | Flujo de trabajo automatización and 15,000 contacts |
| Negocio | $99/asiento/mes | Email sequence sending and website tracking |
Pricing verified August 2026.
Prueba gratuita: Yes. Copper offers a 14-day free trial for new users.
Garantía de devolución de dinero: Copper does not advertise a refund window. Use the trial to test first.
📌 Nota: The Starter plan has no pipeline functionality. It only organizes contacts. You need Basic or higher to create pipelines.
⚠️ Advertencia: The rates above reflect annual billing. Copper’s public site lists higher figures when paid monthly, such as $29 for Basic and $69 for Professional. Check the vendor site before you buy.
Principales ventajas de Copper CRM
Here is what makes Copper worth a look:
- Integración con Google Workspace: Copper syncs emails, meetings, and contact data on its own. It is the only CRM built specifically for Google Workspace.
- Work from Gmail and Google Calendar: Create and update leads, opportunities, people, companies, and tasks directly from either app.
- Familiar interface: The design mirrors other Google products. Teams already using Google Docs and Google Sheets pick it up fast.
- Múltiples tuberías: Track sales opportunities and projects across custom stages. You can easily track deals and projects side by side.
- Workflow automation and lead scoring: Automate tasks that would otherwise eat your day. Lead scoring ranks which new lead deserves attention first.
- Email templates and tracking: Copper tracks opens and clicks. Email templates keep replies consistent across the whole sales team.
- API amigable: Copper’s API is powerful and easy to work with. Any developer can build custom integrations with other tools.
You can test every one of these on the free trial.
Lo que nuestro equipo observó
Nuestro escritor signed up for Copper and used it alongside a live Gmail account for several days. Here is what stood out:
Ventajas y desventajas de Copper CRM
✅ Ventajas
- Deepest Google Workspace integration of any CRM software
- Chrome extension works inside Gmail and Google Calendar
- Starter plan costs $9 per seat per month
- Automatically populates records with data from Gmail
- API fácil de usar para integraciones personalizadas
❌ Contras
- Pricing climbs steeply at each higher tier
- Cannot be used natively by Microsoft 365 companies
- Contact management glitches reported, including disappearing contact information
- Marketing tools are clunky and powered by an external add on called Outfunnel
¿Qué es Close CRM?
Close CRM is a sales CRM built for small to medium-sized businesses.
Its whole focus is turning leads into revenue.
Email, calling, and SMS all sit in a single inbox.
Sales reps place phone calls straight from the browser or a mobile device.
That makes it closer to a sales engagement tool than a classic CRM.
This video walks through the interface in more detail.
🥈 Runner Up: Close CRM
Call, texto, and email prospects from one screen. Built for outbound teams chasing more deals per week.
Precios de Close CRM
Close offers three plans. Each one is priced per seat.
| Plan | Precio | Mejor para |
|---|---|---|
| Lo esencial | $35/asiento/mes | Startup features for a first sales hire |
| Crecimiento | $99/asiento/mes | Professional features like the power dialer |
| Escala | $139/asiento/mes | Call coaching and custom objects |
Pricing verified August 2026.
Prueba gratuita: Yes. Close offers a 14-day free trial with no card required up front.
Garantía de devolución de dinero: None published. The trial is the safest way to test it.
📌 Nota: Every plan includes built in calling, texting, and email. Advanced automation and collaboration tools sit in the higher tiers.
⚠️ Advertencia: Close has renamed and repriced its tiers before. Older sources list Startup, Professional, and Enterprise at $49, $99, and $139 per seat annually. Confirm current plan names on the vendor site.
Principales ventajas de Close CRM
Here is where Close earns its keep:
- Llamada integrada: Dial from the platform with no separate phone system. A power dialer and predictive dialer let reps dial multiple numbers back to back.
- Vistas inteligentes: Filter and search leads by criteria that matter to you. Reps see which prospects to work next.
- One inbox for superar a: Email, calls, and SMS land in one place. Bulk email and email sequences run from the same screen.
- Automation and reminders: Workflows send follow ups without manual effort. Automated reminders keep tasks from slipping.
- Coaching de llamadas: Managers listen live and talk reps through a call. Activity lands on profile timelines for review.
- Configuración rápida: A CSV import tool and a free one-click migration tool move your data across from other CRM options.
- Apoyo y seguridad: A help center, API docs, and regular product updates back the platform. Close treats data security as a core commitment.
The trial gives you access to all of it for two weeks.
Lo que nuestro equipo observó
Our writer ran Close on a desktop for a week of outbound calling. Here is what stood out:
Ventajas y desventajas de Close CRM
✅ Ventajas
- Best-in-class call functionality straight from the browser
- Simple enough to drive full team engagement quickly
- Free one-click migration and proactive onboarding help
- Rated 4.7 out of 5 on G2 by users
❌ Contras
- Reporting is weak compared to rival platforms
- Entry pricing is steep for smaller teams
- Less customizable than most other CRMs
- Integrates with 80 tools but misses some key ones
Comparación de características
Both tools call themselves CRM software, but they solve different jobs. We compared ten areas that matter most when you pick between them.
| Característica | CRM de cobre | Cerrar CRM |
|---|---|---|
| Precio inicial | $9/asiento/mes | $35/asiento/mes |
| Plan gratuito | ❌ | ❌ |
| Integración de Google Workspace | ✅ | ❌ |
| Llamada integrada | ❌ | ✅ |
| Marcador de potencia | ❌ | ✅ |
| Múltiples oleoductos | ✅ | ✅ |
| Automatización del flujo de trabajo | ✅ | ✅ |
| Gestión de proyectos | ✅ | ❌ |
| Objetos personalizados | ❌ | ✅ |
| Mejor para | Google Workspace para pequeñas empresas | Equipos de ventas salientes |
1. Gestión de contactos
CRM de cobre: New contacts appear on their own from your Gmail history. You never retype an email address or a job title. The Basic plan holds up to 2,500 contacts and the Professional plan imports up to 15,000.
Cerrar CRM: Leads sit at the center instead of individual people. Smart Views filter them by any criteria so reps prioritise the right prospects. Custom fields and custom objects let you shape records around your own sales processes.
⚠️ Advertencia: Some Copper users report contact management glitches, including contact information that disappears. Keep an exported backup of your customer relationships.
2. Integración con Google Workspace
CRM de cobre: This is the reason the product exists. Copper’s integration syncs email, meetings, and files across Gmail and Google Calendar, and reaches into Google Drive, Google Docs, and Google Sheets. You create leads, companies, and tasks directly from the Gmail sidebar.
Cerrar CRM: Google Workspace integration exists but is standard, not native. Close connects to more than 80 other tools, including Zoom meetings and Slack. A few key integrations that rivals ship are still missing.
3. Canales de ventas
CRM de cobre: You can create pipelines for anything, not just deals. Multiple pipelines run in parallel so one board tracks sales and another tracks client onboarding. The visual layout shows where each opportunity is stuck by date.
Cerrar CRM: The pipeline view is built to expose bottlenecks fast. It is tuned for one job, which is moving a new lead toward a signed deal. Teams wanting broader project management will find it narrow.
4. Calling and Communication
CRM de cobre: There is no dialer. The mobile app logs calls and texts automatically, but you place them from your phone. Email templates handle most outreach instead.
Cerrar CRM: Calling is the headline feature. Reps dial multiple numbers in sequence using the power dialer, or let the predictive dialer queue them. Managers use call coaching to whisper guidance mid-call.
💡 Consejo profesional: If phone calls drive most of your revenue, this single category may decide the whole comparison for you.
5. Automatización del flujo de trabajo
CRM de cobre: Workflow automation removes repetitive admin and manual data entry. It can automate tasks like stage changes and assignment rules. This sits on the Professional plan and above.
Cerrar CRM: Workflows fire automated follow ups and reminders to lift response rates. The automation is aimed squarely at outreach cadence rather than back office admin. Advanced features here start on the middle tier.
6. Email Tools and Sequences
CRM de cobre: Automated emails send from your own Gmail account, which keeps them personal. Multi-step email sequence sending is locked to the Business tier. Because they go out as transactional mail, bulk emails have no unsubscribe link.
Cerrar CRM: Email sequences, bulk email, and templates come standard in the shared inbox. Replies drop into the same timeline as calls and texts. Nothing needs a separate marketing app to work.
7. Informes y análisis
CRM de cobre: Custom reporting lets you build your own sales reports from Copper data. Website tracking and lead scoring feed extra signal into those reports. Reporting depth improves noticeably on the Professional and Business plans.
Cerrar CRM: Reporting covers quick KPI dashboards for coaching and activity review. Users describe it as the weakest part of the product. If you need custom graphs and deep slicing, look elsewhere.
8. Data Import and Migration
CRM de cobre: Import runs from a spreadsheet or straight from Google Contacts. Records then fill themselves from Gmail activity. There is no white-glove migration service on lower tiers.
Cerrar CRM: A CSV importer plus a free one-click migration tool moves you off another CRM quickly. Support is proactive during onboarding and includes training. Motivated teams get live inside the trial window.
9. Projects and AI Assistance
CRM de cobre: Pipelines double as project boards, so client delivery lives beside the sales pipeline. That makes Copper useful after the deal closes. It is a real advantage for agencies juggling clients and projects.
Cerrar CRM: Sales AI summarises calls and drafts follow-up notes for reps. Those advanced capabilities are aimed at speed rather than post-sale work. Delivery and project tracking still need a separate tool.
10. Precios y costos
Here are both price lists side by side.
| Nivel | CRM de cobre | Cerrar CRM |
|---|---|---|
| Entrada | Starter — $9/seat/month | Servicios básicos: 35 dólares por asiento al mes. |
| Medio | Basic — $23/seat/month | Crecimiento: 99 dólares por asiento al mes. |
| Superior | Professional — $59/seat/month | Escala: 139 dólares por asiento al mes. |
| Arriba | Business — $99/seat/month | — |
| Prueba gratuita | 14 días | 14 días |
CRM de cobre: The $9 Starter plan is the cheapest door into either product, though limited features mean contacts only with no pipelines. Real work begins at Basic. Copper CRM pricing is still considered expensive next to some other CRM tools with matching functionality.
Cerrar CRM: Entry pricing sits nearly four times higher, but the phone system is included. If you would otherwise pay separately for a dialer, the gap narrows fast. For a small business without heavy call volume, it is hard to justify.
💡 Cost Check: Five seats on Copper Basic cost $115 per month. Five seats on Close Essentials cost $175 per month.
Diferentes escenarios
| Si lo necesita | Elegir | Por qué |
|---|---|---|
| Presupuesto ajustado | CRM de cobre | $26 cheaper per seat at entry |
| Heavy outbound calling | Cerrar CRM | Dialer included, no phone bill |
| Google Workspace shop | CRM de cobre | Native Gmail and Calendar sync |
| Deep custom reporting | CRM de cobre | Close reporting is thin |
| Microsoft 365 shop | Cerrar CRM | Copper cannot run natively |
| Client project tracking | CRM de cobre | Pipelines double as project boards |
💰 Tu presupuesto
Copper starts at $9 per seat and Close starts at $35. Across a five person sales team that gap compounds every month.
🔌 Tu conjunto de tecnologías
If your company already lives in Google, Copper is the obvious fit. If you run Microsoft 365 or need Zoom meetings logged automatically, choose Close instead.
📞 Tu proceso de ventas
Relationship-led selling with long email threads suits Copper. High-velocity outbound that needs more leads dialled per hour suits Close.
🎓 Tu nivel de experiencia
Both tools are beginner friendly. Copper feels familiar to anyone who can manage a Gmail inbox, while Close wins on speed to full team engagement.
Pruebas y demostraciones gratuitas 🆓
Each vendor gives you 14 days of free access. Run the same ten deals through both before you commit a budget.
🛟 Opciones de soporte
Close includes free migration help and hands-on onboarding. Copper leans on documentation, an API reference, and third-party add ons for gaps.
Guía de cambio
Already on one of these? Here is what changes if you move.
🔄 Switching from Copper CRM to Close CRM?
✅ Lo que ganarás:
- A dialer inside the CRM, so reps stop switching apps
- Call coaching and live listening for managers
- Custom objects and deeper record customisation
❌ Lo que perderás:
- Native sync with Gmail, Google Calendar, and Google Drive
- Pipelines used for client project management
- The $9 entry price point
📋 Cómo cambiar:
- Export contacts, companies, and opportunities from Copper as CSV
- Start the Close trial and run the one-click migration tool
- Map custom fields, then rebuild your Smart Views
🔄 Switching from Close CRM to Copper CRM?
✅ Lo que ganarás:
- CRM records that live inside the Gmail sidebar
- Custom reporting, website tracking, and lead scoring
- A far lower per-seat bill for the same headcount
❌ Lo que perderás:
- Built in calling, SMS, and the power dialer
- Smart Views for filtering prospects
- Free migration support and guided onboarding
📋 Cómo cambiar:
- Export leads and activity history from Close
- Install the Copper Chrome extension on your Google account
- Import the file, then let Gmail backfill contact records
Lo que nuestra reseña no cubrió
This comparison focused on small businesses and lean sales teams. We did not test either platform at 50 seats or above, and we did not evaluate custom API builds, single sign-on, or industry compliance needs such as HIPAA. Our notes reflect the August 2026 versions of both products. If you manage a large field sales organisation, your priorities will differ from what we covered here.
Veredicto final
| Categoría | Ganador |
|---|---|
| 💰 Precios | CRM de cobre |
| 📇 Gestión de contactos | Cerrar CRM |
| 🔗 Integraciones | CRM de cobre |
| 📞 Calling & Outreach | Cerrar CRM |
| ⚙️ Automatización de flujos de trabajo | Atar |
| 📊 Informando | CRM de cobre |
| 📁 Gestión de proyectos | CRM de cobre |
| 🏆 Ganador absoluto | CRM de cobre |
🏆 GANADOR: COPPER CRM
Copper CRM wins 4 of 7 categories.
Ideal para: Google Workspace businesses, agencies tracking clients and projects, and small teams watching cost per seat.
Copper CRM and Close CRM are aimed at different buyers. Copper is a relationship tool that hides inside software your team already uses every day.
Close is a sales engine. It replaces your phone system and pushes reps to work more leads per hour.
Close is the stronger pick for high-volume inside sales. But for most small businesses buying their first CRM, Copper delivers more usable functionality per dollar.
Más información sobre Copper CRM
Here is how Copper measures up against other CRM tools buyers shortlist:
Copper gana en: Gmail-native records, a friendlier API for any developer, transparent per-seat pricing with no hidden customisation costs
HubSpot triunfa en: A genuine free tier, far stronger marketing tools, Microsoft 365 support
CRM de cobre frente a CRM de lunes
Copper gana en: Automatic Gmail data capture, tighter Google Calendar sync, lower entry price per seat
El CRM del lunes triunfa en: Board customisation, cross-department project management, dashboard variety
CRM de cobre frente a CRM de cápsula
Copper gana en: Deeper Google Workspace integration, richer workflow automation, built-in lead scoring
Capsule CRM triunfa en: Cheaper mid-tier plans, a free plan for tiny teams, simpler setup
CRM de cobre frente a Insightly
Copper gana en: Speed of onboarding for Google users, Chrome extension workflow, cleaner interface
Insightly gana en: Stronger project delivery modules, platform-agnostic email support, more reporting depth at mid tier
This video runs through more of the alternatives worth a look.
Still, for Google-first companies Copper stays the simplest starting point.
Más de Close CRM comparado
And here is where Close lands against its own rivals:
Victorias ajustadas en: Calling built into the core product, faster rep adoption, no upsell path to reach basic automation
HubSpot triunfa en: Reporting breadth, marketing and service modules, a free entry tier
CRM cerrado frente a CRM de Freshsales
Victorias ajustadas en: Predictive dialling at scale, unified call and email timeline, one-click migration
Freshsales gana en: Much lower starting price, built-in chat channels, broader integration catalogue
Cerrar CRM vs Keap
Victorias ajustadas en: Outbound call volume, cleaner rep-facing interface, quicker time to first campaign
Sigue ganando: Marketing automation depth, invoicing and payments, landing page building
Cerrar CRM vs Fuerza de ventas
Victorias ajustadas en: Setup measured in days not months, no admin headcount required, predictable per-seat cost
Salesforce gana en: Customisation ceiling, enterprise reporting, partner and app marketplace size
The clip below covers a few more options in this space.
None of them match Close on raw calling volume.
Preguntas frecuentes
¿Para qué se utiliza Copper CRM?
It manages contacts, deals, and projects for teams on Google Workspace. Records update automatically from Gmail, which removes most repetitive data entry.
¿Cuál era el antiguo nombre de Copper CRM?
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and rebranded to Copper as the product grew.
¿Es compatible Copper CRM con Outlook?
Not natively. The platform is built around Google, so Microsoft 365 companies cannot use it the way Gmail users do.
¿En qué se diferencia Close de otros CRM?
It bundles calling, texting, and email into the CRM itself. Most rivals expect you to bolt on a separate dialer.
¿Cuánto cuesta Close al mes?
Plans run $35, $99, and $139 per seat each month. A 14-day trial lets you test before paying anything.
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